Topics Archive - Pizza Today https://pizzatoday.com/topics/ 30 Years of Providing Business Solutions & Opportunities for Today's Pizzeria Operators Thu, 09 May 2024 17:53:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://pizzatoday.com/wp-content/uploads/2021/10/20x20_PT_icon.png Topics Archive - Pizza Today https://pizzatoday.com/topics/ 32 32 Domino’s announces historic goal to raise $300 million to benefit the lifesaving mission of St. Jude Children’s Research Hospital https://pizzatoday.com/topics/industry-news/dominos-announces-historic-goal-to-raise-300-million-to-benefit-the-lifesaving-mission-of-st-jude-childrens-research-hospital/ Thu, 09 May 2024 15:04:02 +0000 https://pizzatoday.com/?post_type=topics&p=147488 Domino’s provides customers simple ways to give charitably while ordering the pizza they love    MEMPHIS, Tenn. (May 9, 2024) – Domino’s®, the largest pizza company in the world, together with its franchisees, announced the largest corporate or private financial commitment to a children’s hospital, Wednesday: a pledge to bring its fundraising total to $300 million by 2034 […]

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Domino’s provides customers simple ways to give charitably while ordering the pizza they love  

MEMPHIS, Tenn.(May 9, 2024) – Domino’s®, the largest pizza company in the world, together with its franchisees, announced the largest corporate or private financial commitment to a children’s hospital, Wednesday: a pledge to bring its fundraising total to $300 million by 2034 to benefit the lifesaving mission of St. Jude Children’s Research Hospital®. 

This record announcement was delivered by Domino’s CEO Russell Weiner to over 9,000 Domino’s franchisees and their team members during the company’s 2024 Worldwide Rally in Las Vegas. This commitment will help ensure families never receive a bill from St. Jude for treatment, travel, housing or food – so they can focus on helping their child live.   

“Our new Hungry for More growth strategy means more stores and more sales, providing even more opportunities for customers to donate to St. Jude,” said Russell Weiner, chief executive officer of Domino’s. “Since 2004 we’ve made it possible for millions of customers to simply donate a dollar or two, or round up their change, to help the children of St. Jude and their families, for which I am so grateful. Over the past twenty years those dollars and pennies have totaled over $126 million and by 2034 we believe we can get to $300 million raised by our customers for St. Jude.” 

St. Jude founder Danny Thomas famously said, “I’d rather have a million people give me a dollar than one give me a million. Then you’ve got a million people involved.” Domino’s embraces this concept in its fundraising, by participating in the annual St. Jude Thanks and Giving® campaign, where customers can add a small donation to their order.Domino’s also supports St. Jude year-round by providing customers the ability to round up their change to advance ongoing work by St. Jude to accelerate research and treatment of childhood cancer and other life-threatening diseases. 

“We are incredibly grateful for this momentous and historic $300 million pledge from our compassionate and purpose-driven friends at Domino’s,” said Richard C. Shadyac Jr., President and CEO of ALSAC, the fundraising and awareness organization for St. Jude Children’s Research Hospital. “This record-setting commitment is yet another step in the longstanding partnership from Domino’s that supports us in so many ways — all which help advance treatments and research by St. Jude to raise survival rates for children around the world with cancer and other life-threatening diseases. By giving customers the opportunity to donate at checkout, Domino’s enables them to live charitably – to make small acts for good that, collectively, will make a difference for families all across the globe.”  

This commitment comes on the heels of the Sept. 27, 2023 opening of The Domino’s Village, a multi-million dollar, six-story, 307,000 square foot housing facility for patients and their families with 140 furnished apartments and communal recreation spaces. The facility was funded by Domino’s as part of a 10-year, $100 million commitment to St. Jude announced in 2020. In addition, Domino’s continues to have a prominent presence on the St. Jude campus with the Assessment and Triage Clinic Delivered by Domino’s and the Domino’s Event Center. 

About St. Jude Children’s Research Hospital®

St. Jude Children’s Research Hospital is leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases. Its purpose is clear: Finding cures. Saving children.® It is the only National Cancer Institute-designated Comprehensive Cancer Center devoted solely to children. When St. Jude opened in 1962, childhood cancer was largely considered incurable. Since then, St. Jude has helped push the overall survival rate from 20% to more than 80%, and it won’t stop until no child dies from cancer. St. Jude shares the breakthroughs it makes to help doctors and researchers at local hospitals and cancer centers around the world improve the quality of treatment and care for even more children. Because of generous donors, families never receive a bill from St. Jude for treatment, travel, housing or food, so they can focus on helping their child live. Visit St. Jude Inspire to discover powerful St. Jude stories of hope, strength, love and kindness. Support the St. Jude mission by donating at stjude.org, liking St. Jude on Facebook, following St. Jude on X, Instagram, LinkedIn and TikTok, and subscribing to its YouTube channel. 

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Mother’s Day: Moms Love Pizza. UPDATED https://pizzatoday.com/topics/industry-news/mothers-day-2022-moms-love-pizza/ Tue, 07 May 2024 08:01:16 +0000 https://pizzatoday.com/?post_type=topics&p=143376 This post was updated May 7, 2024 to reflect current year’s Mother’s Day information. Ways to Show Appreciation this Mother’s Day at your Restaurant Invite moms to spend Mother’s Day on Sunday, May 12th at your pizzeria. Moms love pizza and family. Pizza is the perfect shared food to celebrate the occasion. Mother’s Day at […]

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This post was updated May 7, 2024 to reflect current year’s Mother’s Day information.

Ways to Show Appreciation this Mother’s Day at your Restaurant

Invite moms to spend Mother’s Day on Sunday, May 12th at your pizzeria. Moms love pizza and family. Pizza is the perfect shared food to celebrate the occasion.

Mother’s Day at Restaurants: The Stats

Plan accordingly. To help, National Restaurant Association survey is filled with Mother’s Day dining habits. Many moms want to let restaurants do the cooking on their special day, according to the National Restaurant Association survey. finds 43% of consumers plan to use restaurants to celebrate, with 34% saying they’ll dine out and another 12% expecting to order takeout on Mother’s Day.

How will you commemorate the day? NRA asked what consumers are looking for. Here’s how they responded:

  • 56% want to pamper the mother-figures in their lives, or even themselves.
  • 48% would like to create a special experience with family and/or friends.
  • 39% would like to avoid cooking or cleanup at home.
  • 28% say convenience is a factor.

What about takeout or delivery? NRA found options that would make them more likely to choose one
restaurant over a similar restaurant:

  • 47% say they’d select a restaurant offering a Mother’s Day discount.
  • 45% would choose a restaurant offering multi-course meal bundles (appetizer, entrée and dessert).
  • 42% would choose a restaurant offering free add-ins for Mom, like special cocktails, desserts, flowers, chocolates, or a small gift.
  • 36% would select a restaurant offering free or discounted delivery.

Which daypart should you focus on?

NRA’s survey discovered 52% will choose dinner, while 43% plan for lunch. Brunch is also popular, with 28% and 13% plan to go out for breakfast.

Explore more of the survey findings.

 

6 Ways to Show Appreciation this Mother’s Day

Now, let’s look at a few marketing and promotion ideas you can show Appreciation this Mother’s Day at your pizzeria.

  • Showcase the moms that work at your restaurant on social and on digital boards, if available.
  • Offer a discount or free meal to moms when group of four dine in.
  • Create a Mother’s Day Family bundle with apps, pizza, desserts and drinks.
  • Do a callout on social for people to tag their moms and nominate them to receive ______ (i.e. pizza bundle, free pizzas, special gift.) Draw winner(s) on Mother’s Day.
  • Create a “mom”-inspired Pizza of the Day. Blast it on social.
  • Do a gift card trade with another business and run giveaways on Mother’s Day. Don’t forget to promote beforehand by doing shared posts with the partnering business.

 

Mother’s Day Hashtags

Try adding some hashtags to your Mother’s Day promotions and posts. Don’t forget to create your own hashtags to honor moms like #momlove____pizzeria. Here are a few popular Mother’s Day hashtags:

#happymothersday #mothersday2024 #thanksmom #mymomisthebest #bestmomever #momoftheyear

Don’t forget to share your Mother’s Day celebrations with us on social @PizzaToday

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Donatos Pizza CEO Announces Retirement https://pizzatoday.com/topics/industry-news/donatos-pizza-ceo-announces-retirement/ Wed, 01 May 2024 17:05:43 +0000 https://pizzatoday.com/?post_type=topics&p=147476 Tom Krouse to Retire in October after Twenty-Four Years of Transformation and Growth COLUMBUS, Ohio ­– Donatos Pizza today announced the upcoming retirement in October of its Chief Executive Officer, Tom Krouse. Kevin King, who has served as President of Donatos Pizza for the past two years, will assume the role of CEO and President […]

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Tom Krouse to Retire in October after Twenty-Four Years of Transformation and Growth
COLUMBUS, Ohio ­– Donatos Pizza today announced the upcoming retirement in October of its Chief Executive Officer, Tom Krouse. Kevin King, who has served as President of Donatos Pizza for the past two years, will assume the role of CEO and President upon Krouse’s retirement. This well-planned succession ensures a smooth handover and continued success for the brand, built on the strong foundation of family values.

A Family Affair: Honoring Tradition & Building on Success

Krouse joined Donatos Pizza in 2000 after 18 years at Wendy’s. Before becoming President and CEO in 2010, Krouse oversaw Donatos Pizza’s franchise expansion and development of the brand’s retail division, Jane’s Dough Premium Foods. Throughout his career, his decisions transcended strategy; they were deeply rooted in the ideals established by the founder of Donatos Pizza, Jim Grote. Krouse ensured these core values – a commitment to community, fostering a family atmosphere within the company, and delivering exceptional customer service – were all key parts of the Donatos Pizza experience.
“I feel like the luckiest guy alive to have had the opportunity to lead a company with amazing people and an awesome mission,” said Tom. “I’m truly honored. I am so happy for Kevin and Donatos because he is the perfect choice to take this company into the future.”
Beyond Krouse’s unwavering commitment to the brand’s values, he will also be remembered for his remarkable leadership in expanding the Donatos Pizza footprint. Under his guidance, Donatos Pizza has achieved the following:
  • Company has doubled in size.
  • Franchise system has grown from 10 partners to 45 partners.
  • Chain named one of five innovative restaurant brands recognized by Nation’s Restaurant News with a 2023 CREATORS Award.
  • Average unit sales 60% higher than pizza industry average.
  • Franchise satisfaction rating 13 points higher than franchise benchmark.
“When Jane and I promoted Tom to President and CEO, we knew we were about to embark on a new chapter of growth and innovation,” said Jim Grote, Founder of Donatos Pizza. “Tom’s leadership and passion have had a profound impact on our family business. He has been a living example of our philosophy of Agape Capitalism by leading with love, living the Golden Rule, and always striving to do the right thing. He believes in the possible and clearly sets strategy and vision for the future. Tom’s creative approach to growth is deep-rooted in his belief of ‘saying yes until there is a reason to say no.’ He has built a solid foundation for a prosperous future.”
“I have had the distinct advantage and privilege of witnessing firsthand Tom’s drive, innovative thinking, and unwavering passion for our people-first culture from the personal side as his wife and from the business side as his colleague,” said Jane Grote Abell, Donatos Pizza Chief Purpose Officer and Chairwoman of the Board. “Family has been the heart and soul of our business since 1963, and Tom has embodied this throughout his tenure. He has not only been a remarkable leader, but also a loving husband, father, and grandfather. Tom’s impact will continue to resonate, shaping the foundation of our company for generations to come.”

A Familiar Face Takes the Helm

Succeeding Krouse is Kevin King, a longtime friend of the family who has a rich history with the Donatos Pizza brand, having served as VP of Development from 1990 to 2003. King’s early career was spent at Domino’s Pizza, serving in operations, then multi-unit supervision, and finally in international operations in Australia. Prior to rejoining Donatos Pizza as President in 2022, King solidified his expertise in the pizza industry at Papa Murphy’s. While serving as Senior Vice President of Operations and as Chief Development Officer, he led the strategic and tactical aspects of the successful expansion of the world’s largest take-n-bake pizza chain. King then served as Chief Development Officer at Smoothie King International for almost six years, expanding the fast-growing chain throughout the US and internationally.
“Tom’s leadership and counsel since rejoining Donatos has been nothing short of exceptional,” said Kevin King. “He’s been a phenomenal mentor and a true friend. I’m incredibly grateful for the opportunity to learn from him and build upon his legacy. Together, with our talented and diverse leadership team, I’m excited to continue to elevate Donatos’ reputation for delicious food, strong community ties, and an unwavering commitment to our values.”

Building on a Solid Family Foundation for Continued Growth

King’s vision for the future prioritizes growth and innovation. He plans to leverage the brand’s robust foundation and core values to expand its reach while remaining true to its heritage. Furthermore, King and Krouse have proactively cultivated a talented leadership team, ensuring a well-rounded perspective as Donatos Pizza embarks on its next chapter.
“Jim and I have complete confidence in Kevin as the perfect leader for Donatos in our next chapter of growth,” said Jane Grote Abell. “Kevin has demonstrated a genuine commitment to fostering our people-first culture, upholding our mission and core values as his first priority. His extensive expertise in operations and growth within the franchise industry, paired with his deep understanding of our company mission and values, make him the ideal person to continue building upon the legacy that Tom has built.”

About Donatos Pizza

Donatos Pizza, founded by Jim Grote in 1963, is known for their famous thin crust pizzas loaded with toppings spread Edge to Edge®. With 468 locations in 28 states, Donatos and its franchise partners operate 178 traditional restaurants in Ohio, Indiana, Kentucky, Virginia, South Carolina, Alabama, Tennessee, Georgia, Pennsylvania, Florida and Oklahoma. Donatos’ products are also proudly served in 290 non-traditional locations (276 locations with Red Robin, nine sports and entertainment venues, and five REEF Kitchens). For more information, visit www.donatosfranchise.com.

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Troubleshooting Your Pizza Dough — A Guide to Making Pizza Better https://pizzatoday.com/topics/dough-production-development/troubleshooting-your-pizza-dough-a-guide-to-making-pizza-better/ Tue, 30 Apr 2024 15:14:05 +0000 https://pizzatoday.com/?post_type=topics&p=147346 Common pizza dough problems and how to fix them This extensive guide for troubleshooting your pizza dough and pizza crust answers common pizza dough problems to help you make a better pizza. Whether you are a professional pizza maker and pizzaiolo or an at home pizza maker and pizza chef, answers to common dough questions […]

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Common pizza dough problems and how to fix them

This extensive guide for troubleshooting your pizza dough and pizza crust answers common pizza dough problems to help you make a better pizza. Whether you are a professional pizza maker and pizzaiolo or an at home pizza maker and pizza chef, answers to common dough questions can help you perfect your pizza. Pizza Today has spent four decades providing solutions to pizza dough issues that pizzerias face. Through Dough Doctor, Knead to Know and Kitchen features, we have helped pizzerias learn more about pizza dough productions, management and fixing pizza dough problems. We have a section of PizzaToday.com dedicated to Dough Production & Development. Bookmark that link and browse through recent articles.

Here, we are addressing common dough problems and how to fix them. Before you dive into specific pizza dough questions, go ahead and bookmark this page. We will continue to add more dough questions and solutions.

What’s wrong with my pizza dough?

There are many things that could be wrong with your dough. Maybe your pizza is sticking to the peel. Maybe your dough is too soggy or your dough is undercooked… this guide has answers to all of these common concerns and more

Explore the following common pizza dough questions with many resources to help solve each issue:

 

How do I get rid of the gum line on pizza crust?

Why is my pizza crust soggy?

Why does my pizza dough keep snapping back when I try to stretch it? Why does my dough not stay stretched?

How to prevent my pizza crust from bubbling in the oven?

How do I stop getting my pizza stuck on the pizza peel?

What do I do if I ruin my batch of pizza dough?

How do I keep the ingredients from sliding off my pizza crust?

Why is my pizza dough weak and tears when I stretch it?

Why is my pizza crust undercooked?

Why is my pizza crust too tough or chewy?

Why is my pizza dough too soft?

Why is my pizza dough so sticky?

 


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How do I get rid of the gum line on pizza crust?

pizza slice, gum line, pizza dough problems

What do you do when your pizza has a dreaded gum line? First, what is a gum line? The gum line is the doughy section of the crust, basically undercooked dough of the crust under its sauce, toppings and cheese.

4 causes of the gum line on finished pizza crust

The late Dough Doctor Tom Lehmann identified four common factors that contribute to the development of the gum line. They are:

  1. Excessive thinning of the sauce. A thin watery sauce that exhibits a tendency to separate upon standing will develop a wet soggy area just below the sauce, leading to the development of a gum line.
  2. Pre-saucing of the pizza skins ahead of time for in-store use or in making take and bake pizzas. Pre-saucing of the skins should be avoided whenever possible, but when it must be done, either to help keep up with orders during busy periods, or when making take and bake pizzas, the pizza skins should be given a very light application of oil prior to saucing.
  3. Too much sauce used on the pizza. When too much sauce is used on the pizza, it becomes more difficult to bake out thoroughly.
  4. Insufficient yeast level. This can result from a number of things. Incorrect dough formulation (not enough yeast), but more commonly it is the result of action taken to address blowing of the dough.

A few other solutions to reducing a gum line is to cross stack dough balls when they goes into the cooler. Keep adequate temperature control over your dough-making process to make sure the dough has cooled properly before cooling.

Read all about the dreaded gum line — What causes it and what to do about it.

 


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Why is my pizza crust soggy?

A myriad of factors can contribute to a soggy pizza crust. Here are a few common causes to start your trouble shooting:

The main culprit could be your pizza sauce. Audrey Kelly says, “It is also important to tailor your sauce to fit the style of pizza you are making. You don’t want a super heavy sauce on a delicate Neapolitan pie just as you want something more substantial on a Sicilian crust.”

It could also be your toppings, especially fresh vegetables. The late Dough Doctor Tom Lehmann provided an interesting solution. “I solved that problem by using a Japanese breadcrumb. I find it best to sauce the dough first, then sprinkle a couple of tablespoons of the coarse, plain, white crumb on top of the sauce. Then add the cheese and the vegetable toppings. The crumbs will absorb the moisture from the veggies, and the texture blends right in with the cheese. It really does work and prevents soggy bottom pizza!” Another option to roast vegetables slightly to expel excess water content.

Check that your oven temperature is correct. Thoroughly inspect your oven temperature. The late Dough Doctor Tom Lehmann goes into what to look for in troubleshooting oven temperature issues.

 


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Why does my pizza dough keep snapping back when I try to stretch it? Why does my dough not stay stretched?

regents pizzeria, la jolla, california, pizzeria, craft beer, pizza maker

Also called dough memory, pizza dough snapback occurs when a stretched pizza will not stay stretched – snaps back – no matter how much you stretch or how much pressure applied to the stretch.

Dough Expert Laura Meyer addresses pizza dough snapback or dough memory in a Knead to Know column. She says, “To better understand why dough snaps back we need to have a basic understanding of gluten development. Mixing time and the type of mixer used is extremely important when it comes to gluten development. If not done properly this can lead to your dough snapping back. Over mixing is a thing. When it comes time to mix your dough, having a game plan and all your ingredients weighed out and ready to go is important. I have seen many operations weigh as they go, which translates to dough mixing for too long in the mixer and the gluten becoming too tight.

“Cold dough is another factor here,” she continues. “Cold dough will not only cook poorly but will not stretch well and will continue to snap back. If you were to try and run a marathon without warming up you’ll most likely pull a muscle within the first few miles. Dough is no different, warming up your dough means the dough will stretch nicely and be less likely to tear.”

4 ways you can address pizza dough snapback

The late Dough Doctor Tom Lehmann identifies four ways you can address dough snapback:

  1. By changing to a lower-protein content flour, we can generally reduce the amount of snap-back (though, in severe cases, this will not totally eliminate it).
  2. Dough fermentation. One cause of snap-back is insufficient dough conditioning through fermentation, so anything which will increase the amount of fermentation the dough receives prior to opening into a skin will help to reduce or eliminate the problem. This might include any of the following: increasing the yeast level; increasing the finished (mixed) dough temperature or increasing the total fermentation time. Any of these actions will result in an increase in dough fermentation that will weaken the wheat flour proteins and result in a softer, more extensible (less elastic) dough that exhibits less of a tendency to snap-back.
  3. Dough absorption. In some cases where only a slight amount of snap-back needs to be addressed, a slight increase of two to five percent in dough absorption might be sufficient to address the problem without any other changes being necessary.
  4. Reducing agents. Reducing agents are ingredients that act on the flour proteins by breaking them down or weakening them. Some will even destroy/denature the proteins entirely. Reducing agents are what one might call the “silver bullet” or “magic ingredient” when it comes to excessive dough snap-back or memory. These are ingredients that you just add to the dough formulation and — poof! — no more snap back.

Read on in a Q&A with the Dough Doctor.

An easy fix may be using PZ-44 Dough Conditioner. In a Dough Doctor story, the late Tom Lehmann says, “This ingredient is what we call a “reducing agent.” When used in a dough, it will cause the dough to become softer and more extensible (less elastic). What this means is that it will not exhibit the snap-back characteristics during hand, or machine forming. When adding any type of reducing agent to your dough, care must be taken to prevent using it in an excessive amount.” Read more.

 


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How to prevent my pizza crust from bubbling in the oven?

Fermentation is one of the keys to reducing bubbling in our pizza doughs. The Late Dough Doctor Tom Lehmann looks at solutions to preventing bubbling crust.

With normal yeast levels (0.375 percent instant dry yeast, 0.5 percent active dry yeast, or 1.25 percent compressed/fresh yeast), and a finished (mixed) dough temperature in the 80 to 85F range, the bubbles are minimized after 2.5 hours of fermentation time at ambient temperature (approximately 70F).

If you take the proper storage steps, you can pretty much eliminate bubbles. Start by taking the dough balls immediately after scaling and balling and place them in dough boxes, cross-stacked for two hours. Be sure to wipe them with salad oil to prevent them from drying out in the cooler. After two hours, downstack them and allow them to ferment overnight. Allow them to sit at room temperature for two hours before you use them and you’re ready to go.

The second main cause of bubbling crusts, and possibly the most common today, has to do with both temperature and tempering of the dough balls after removal from the cooler. If the dough is at cooler temperature when taken to the oven for baking, an open invitation has been extended for bubble development.

Some prefer to allow dough balls to warm 5F above the cooler temperature. “We have found that by allowing the dough to temper at room temperature for 2 hours prior to opening the dough balls up into skins.”

Dough dockers are designed to help control bubbling. But they don’t do anything to prevent it, or address the problem at its root cause. If you do happen to have one of those doughs that just seems to have a penchant for bubbling, the dough docker might prove to be your salvation.

The Late Dough Doctor Tom Lehmann explores Bubbling Pizza Crust further.

 


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How do I stop getting my pizza stuck on the pizza peel?

pizza maker, working oven, Empire Slice House, Oklahoma City, Oklahoma, 2018 Independent Pizzeria of the Year

Pizza sticking to a peel as you put the pizza in the oven is common pizza dough problem While some may think maker error, the real answer may lie in dough science. The late Dough Doctor Tom Lehmann addressed the cause of this dough issue in Pizza Today. “If you are using malt in your dough, make doubly sure that it is non-diastatic (non-enzyme active) malt. If the malt is diastatic malt (enzyme active), it will convert starch in the flour to sugars, making the dough sticky or tacky to the point where it will stick to almost any surface it comes into contact with, including a prep peel,” he said.

“If the dough is over absorbed (contains too much water) it may feel clammy or even exhibit a slight tackiness when touched,” he added. “Over absorbed dough tends to be difficult to work with as the dough is just too extensible and is easily over stretched during the forming operation. While some of the traditional doughs are fairly high in absorption and difficult to handle during forming, they can still be peeled into the oven without much of a problem if they are well floured for ease of handling, and either fine cornmeal, or semolina flour is used as the peel dust to aid in sliding the prepared dough skin off of the peel. Be sure to use a wood or wood laminate peel for your prep peel.”

He continued to offer this simple solution: “just make sure once the dough is placed on the peel it is dressed and peeled into the oven without interruption. Of course, a good peel dust doesn’t hurt either.”

From the Pizza Today Test Kitchen, we learned that if you give the peel a little shake after you top the pizza, it’s a good check before you attempt to slide a pizza off the peel onto a hot oven deck.

Go even more in depth into dough sticking on pizza peels.

Understand why certain flours are good peel release agents in Prep Peel and Dough.

Learn everything you ever want to know about pizza peels. Read Tools of the Trade Part One, Part Two and Part Three from Tony Gemignani:

Tools of the Trade

Peel Off on Different Types of Pizza Peels

Pizza Peels, Part III

 


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What do I do if I ruin my batch of pizza dough? 

Blowing a batch of dough happens. What’s important is that you have a plan in place to replace the pizza dough that has blown and maintain pizza service with the best pizza dough. That is where emergency dough comes in.

The late Dough Doctor Tom Lehmann provided a blue print for you to create an emergency dough fast. “Every shop should have an emergency dough formula and procedure tucked away for these not-so-special moments,” Lehmann said. “I like to make my emergency dough from my regular dough formula because I’m already familiar with it. Still, we need to make a few changes to our dough formula to allow it to be made quickly and be ready for making pizza skins in not much more than two hours.”

He continues, “I have found that increasing the yeast content to double the normal level helps to speed things up a bit. Increasing the finished dough temperature to something in the 90 to 95 F range really helps to get the dough on line within the two-hour time limit as well. The quickest way to do this is to just increase the temperature of the water that you are adding to the dough by 15 F (assuming you are presently targeting a finished dough temperature of 80 to 85 F). If you are not targeting your finished dough temperature in that range, give it your best estimation for water temperature to get your dough to come from the mixer within 90 to 95 F.

I also like to have a bag of reducing agent, such as PZ-44, on hand for these occasions. By including a reducing agent in the emergency dough formulation you will have a greater assurance that the dough will handle well without excessive snap-back during the forming procedure.”

Go deeper into creating an emergency dough.

 


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How do I keep the ingredients from sliding off my pizza crust?

There are several causes of ingredients sliding off your pizza crust. The first component you need to examine is if your pizza crust is strong enough to support the weight of the toppings that you are putting on the pizza. Pizza Master John Gutekanst dives into types of pizza crusts and the toppings they can support. “Too much hydration, wet toppings, weighty meats and cheeses, and insufficient thought about how the heated foundation will support all these assets can lead to your downfall. To avoid this, let’s look at the styles of pizzas and the topping support they offer.

Pizza styles and the weight of toppings

  • Thin and crispy pizza: Low tolerance for weighty toppings unless an extremely low-hydrated, high-gluten dough is baked at medium temperatures, creating a hard, crisp crust that will not “flop” or crack. Examples are the East Coast Hot Oil pizzas, the Roman Scrocciarella and the St. Louis thin. A lot of these styles are made with less sauce and cheese and cut in the Chicago “Tavern Style” squares to accommodate multiple toppings.
  • Medium thick brick-oven crust: Mid-level tolerance for heavy toppings depends upon hydration. Below 70 percent and a lower temperature bake at 500 F will dry a dynamic high-gluten crust out enough for plenty of sauce and cheese. The more steam remaining in the crust will soften the dough, and higher heat will only crisp the outside of the cornicione (crust.) If you try drying out the gluten scaffolding in the center at this high temperature, it will only burn the outside.
  • High Hydration Crusts: Believe it or not, high hydration crusts are the perfect platform for dressing with multiple toppings. Pizzas like the Pizza in Teglia are baked in pans because of that high moisture, but they create a crisp crust and large cell structure at temperatures in the mid 500 F range. These pizzas also have a lot of oil in the mix because the oil coats the gluten strands eliminating moisture saturation. This technique creates strong alveoli, or “lungs” when filled by carbon dioxide. Many high-hydration pizzas are par-baked much in the same pans that the smaller-celled Sicilian Pizzas are, like the wonderful Sfincione.

Read his article: Heavy Lift: Crusts to Support Loaded Pizzas

Secondly, the dreaded gum line can be the culprit of toppings sliding off your pizza. Whether the pizza is over-sauced, under cooked or insufficient yeast levels, you’ll want to address these problems right away. Take a look at how to fix gum line issues. 

 


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Why is my pizza dough weak and tears when I stretch it?

stretching pizza dough

Laura Meyer addressed dough tearing. “If your dough tears easily or is unable to stretch, then it has not developed enough gluten and could use a little bit more time mixing,” she says… “If my dough is high in hydration and I am using a planetary mixer, it can be hard for the dough to reach full gluten development purely because of the style of mixer and the way it is constructed. This is not necessarily a flaw by any means. Planetary mixers are great work horses and for some operations the best choice because it can accommodate attachments for cutting and shredding. Knowing that this mixer is not as well suited for high hydrated doughs, bulk fermentation as well as incorporating a few folds before refrigerating the dough will ensure that the dough absorbs all the water and develops to full gluten development. A good rule of thumb when using bulk fermentation is the shorter the mix time the longer the bulk fermentation and vice versa.

Autolyse is another technique used by bakers and pizza makers to make sure flour is well hydrated and to ensure full gluten development. Autolyse is a rest period during the mixing process.

Read her article: Knead to Know: What Comes After the Mix for your Batch of Dough.

 


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Why is my pizza crust undercooked?

Laura Meyer knows the ins and outs of proper pizza cooking. To address an undercooked pizza crust, she says, “One of the most common errors I see in kitchens is not enough dough has been pulled out of the refrigerator before service. Just as you should never put a cold steak on a grill, you should never put cold dough in a hot oven. If you are cooking Neapolitan pizza, cold dough tends to blister more giving it that leopard spotting everyone loves but at the same time is that much harder to cook all the way through. No matter what style you are cooking, your oven is going to have a set point and a specific cook time. In every kitchen I have worked in there is always that one cook or new person that loves cold dough because it is easier to stretch and harder to tear. The downfall of this is an improperly trained cook. During the cooking process your dough is rising in temperature to cook the toppings, cheese and dough. If your dough is cold, it is harder for it to cook all the way through while your toppings cook and the dough browns. When the pizza enters the oven, the water in the dough begins to boil and evaporate. If the dough is cold, it will not cook all the way through leaving too much moisture in the dough resulting in a gum line.

“Another flaw I see repeatedly is improperly cooked bottoms. On busy nights it can be hard to keep up with dine-in as well as take-out and delivery. It can become overwhelming and adding on people constantly asking where their food is can be anxiety driven and frustrating. Most cooks try and compensate by putting as many pies as they physically can in the oven thinking they’re going to push food out faster that way. What really ends up happening is the oven cools down to a point where the stones cannot recover with each new rotation of pies. As pizzas cook, the heat from the stones is absorbed by the pizza. By putting pizzas in the same spot, those areas completely lose their heat meaning the bottoms never cook. To combat this, I recommend leaving at least one spot where nothing is cooking leaving it as a “hot spot”. By keeping a hot spot in the oven, you will always have an area to rotate your pizzas into towards the end of the bake to finish off the bottoms. If you are using screens, it is smart to remove the screen halfway through so the pizza can finish on the physical stone. The contact with the stone will ensure a well-done bottom as well as ensure you get the desired crispiness.”

Read her article: Knead to Know: Avoid an Undercooked Pizza and Unhappy Diners.

 


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Why is my pizza crust too tough or chewy?

tearing a tough pizza crustThere are many factors that cause a pizza crust to be too chewy or too tough. The Late Tom Lehmann dives into the topic and provides cause and ways to fix the issue. He said, “When we encounter an excessively tough and chewy thin-crust pizza, the problem might be due to improper dough management techniques (such as a finished dough temperature that is too low, which therefore results in insufficient dough fermentation). Another cause for a tough and chewy crust characteristic is trying to sheet the dough too thin, thinking that it will make for a crispier finished crust. Just the opposite is true. Our dough formula and dough management procedure can be “spot on,” but if we sheet/roll the dough too thin we end up degassing the dough, making it more dense. The heat then passes right on through the dough without ever getting it hot enough to fully bake it and we end up with a crust that might have some resemblance of crispiness when it comes out of the oven but soon progresses from crispy to tough and chewy. The answer here is to use a different method to open the dough into a pizza skin (hand formed or pressed) or to open the sheeting rolls slightly to give a thicker pizza skin better able to create a heat/thermal block.

Read Lehmann’s article: Dough Doctor: Tough Sell — Causes of too tough, chewy crust.


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How to prevent my pizza crust from burning?

The first thing to examine: Is your pizza crust burnt or is that part of the pizza style and pizza characteristics? Blistering, also known as leoparding, is common with many high-heat, wood-fired pizzas. Char is a common characteristic of pizza styles, like New Haven and many artisan style pizzas.

Laura Meyer says, “At times what appears to be burnt areas are thin spots on the crust that formed during the stretch but were never degassed before entering the oven.  A simple fix is to pop thin bubbles before cooking or using a bubble popper to deflate enlarged bubbles inside the oven before they firm up.”


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Why is my pizza dough too soft?

The Late Tom Lehmann answered this question based on a two-day cold fermentation. “Your dough formula likely contains too much oil. Keep in mind that both water and oil contribute to the soft and extensible handling properties of the dough. It’s most likely that this is where the problem is. To correct the problem, I would suggest reducing the oil content to a level where it does not exceed four percent of the flour weight and to where the combined water and oil do not exceed 56 to 60 percent of the flour weight.”

He continued. “Also, keep in mind that the flour needs to hydrate the water in order to form “gluten”. With the high level of oil that you’re using it is entirely possible that a good deal of the flour is absorbing oil rather than water if the oil is not added in a delayed manner. To do this, do not add the oil until the ingredients have had a chance to mix together at a low speed for a couple of minutes. When you cannot see any dry flour in the mixing bowl, the oil can be added and blended in by mixing for an additional minute at low speed. Then, the dough can be mixed in your normal manner. This should give you more consistent dough performance, especially after a couple of days in the cooler.” Read on in Knead to Know: Soft Sell.

 


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Why is my pizza dough so sticky?

The minute you pull your dough from the dough box, you know when you have a sticky situation. The late Dough Doctor Tom Lehmann said, “The number one reason for a wet, sticky dough is covering it when you put it into the cooler. After mixing, the dough is going to be at least at room temperature or above, making it quite a bit warmer than the inside of your cooler, which should be operating at 36 to 40F. When you lid the container of dough balls, the moisture that is being held in the warm air condenses onto the inside of the container (the top where there is head space above the dough) as it cools due to exposure to the cold air. Since the dough retains a lot of heat (latent heat) it continues to generate moist air within the box and the moisture continues to condense onto the inside of the container until the dough and box eventually equilibrate at the same temperature. By this time, though, the box is flooded with water that drips onto the dough surface. This water is slowly absorbed back into the dough, but under most conditions the dough is removed from the cooler for use before it is fully absorbed. What we experience is a wet, sticky dough. To add insult to injury, these doughs also tend to have a strong propensity to bubble during baking as the water in the outer portion of the dough is vaporized into steam.

He provided a few step-by-step solutions to solve the sticky dough problem in Knead to Know: Sticky Situation.

 

Check back as we will add more common pizza dough problems. Explore more pizza making how-to and advice articles from master pizza makers and dough experts in Dough Production & Development.

 

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Conversation: Thomas McNaughton, Ryan Pollnow, Flour + Water, San Francisco, California https://pizzatoday.com/topics/people-pizzerias/conversation-thomas-mcnaughton-ryan-pollnow-flour-water-san-francisco-california/ Tue, 30 Apr 2024 14:11:48 +0000 https://pizzatoday.com/?post_type=topics&p=147460 A Quick Q&A with Thomas McNaughton and Ryan Pollnow, co-founders at Flour + Water, San Francisco, California Concept: THOMAS: For Flour + Water Pizzeria, we pulled inspiration from the pizzerias we all grew up frequenting. We wanted to play off that nostalgia with fun menu items like mozzarella sticks and Hawaiian pizza, while still putting […]

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A Quick Q&A with Thomas McNaughton and Ryan Pollnow, co-founders at Flour + Water, San Francisco, California

Concept:

THOMAS: For Flour + Water Pizzeria, we pulled inspiration from the pizzerias we all grew up frequenting. We wanted to play off that nostalgia with fun menu items like mozzarella sticks and Hawaiian pizza, while still putting a heavy emphasis on technique and recipes that showcase our team’s culinary approach and obsession with pizza. While we take our dough seriously, the experience is meant to be like a pizza party every night. It’s one of the best foods to enjoy with a group, so we created a space that’s inviting and relaxed.

Pizza Style & Dough:

RYAN: Our dough is a four-day process that uses a pre-ferment, known as a poolish, to kick start fermentation. We use a combination of two different types of flour from Central Milling and rely on a slow, cold fermentation until a final proof on day four when the dough’s ready to use. Our pizzas are 13-inch rounds that get fired in an electric deck oven set to 600 F. The dough recipe and oven temperature settings allow us to get the characteristics that we love in pizza. We look for variation in the char of the outside crust, while maintaining structure on the base of each pie.

You moved into a new flagship location. How has that enabled your business to grow?

THOMAS: We spent a long time searching for the perfect space for our operation and couldn’t be happier with where we landed in North Beach, a San Francisco neighborhood known for its long lineage of Italian restaurants. Being able to take the time and build out the Pizzeria to our exact specifications has proven to be worth it. We have an entirely separate operation dedicated to to-go orders and delivery so that our dining room isn’t interrupted by that action. Our Dough Room is the heart of the space, and was built to accomodate a larger team while maximizing dough production to fuel our to-go program and the expansion of the Flour + Water Pizza Shop concept. Every night we’re also able to transition the Dough Room into a semi-private dining room for seated and standing pizza parties; it’s also a space where we can host private pizza classes during the week.

Tell us more about the neighborhood pizzeria model you are working to expand?

THOMAS: We’ve mapped out a hub and spoke model for the Pizzeria. Our 4,000 square-foot flagship space in North Beach will soon be the commissary for satellite ‘Pizza Shop’ locations, meaning we can focus on finding smaller spaces where we don’t have to produce the dough on-site, but can still serve new neighborhoods and, ultimately, new cities. The look and feel of the flagship will carry over, but the emphasis will be less on dine-in and more on bringing our pizza to areas where it wasn’t able to be picked up or delivered before.

You also have a commercial pasta line. What has it taken for you to get your pasta in hundreds of grocery stores?

RYAN: The learning curve from operating restaurants to diving into the world of consumer packaged goods is no joke! We’ve been planning this project for years, thinking of ways in which we can extend the reach of our hospitality knowing that not everyone will be able to visit our restaurants. It’s awesome to see Flour + Water Foods on shelves at not only our local retailers in the Bay Area, but at grocery stores throughout the Pacific Northwest and, soon, Southern California. We’re also shipping our pasta for online orders, so even those outside the West Coast have been able to experience a taste of what we do at our restaurants. While we’re still a little fish in the big pond of this space, it’s been awesome to receive feedback about the quality and superior texture. We’re applying the same techniques we use in our restaurants, so consumers can feel confident that what they are buying truly is ‘chef-tested.’

Tell us more about how Flour + Water supports the regenerative farming movement?

RYAN: Our restaurants were founding members of Zero Foodprint, a nonprofit mobilizing the food world around agricultural climate solutions, and our dried pasta line is their first partner in the packaged goods world. From an operational standpoint, we care tremendously about sourcing from farms with sustainable and regenerative practices– we believe that healthy soil means higher-quality produce, which in turn creates food that not only tastes better, but is better for the planet, too.

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Knead to Know: Whole Grain Pizzas https://pizzatoday.com/topics/dough-production-development/knead-to-know-whole-grain-pizzas/ Tue, 30 Apr 2024 13:58:20 +0000 https://pizzatoday.com/?post_type=topics&p=147459 Question from a Pizza Today Reader: How do I incorporate more alternative/whole grains and what’s its effect on gluten development? Whole Wheat Wander So, you want to make whole wheat dough? When I first started, whole wheat was terrible. It was dense and dry and was for the older generations or for those who were […]

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Question from a Pizza Today Reader: How do I incorporate more alternative/whole grains and what’s its effect on gluten development?

Whole Wheat Wander

So, you want to make whole wheat dough? When I first started, whole wheat was terrible. It was dense and dry and was for the older generations or for those who were dieting. A lot has changed since then — and once you learn what whole wheat really is, making it doesn’t seem quite as daunting.

What is whole wheat to begin with?

It’s exactly as it sounds. This is flour that comprises the entire part of the grain.

Depending on the baker or pizza maker, some breads and doughs are labeled as “whole grain” but really the flour only consists of a small portion of whole wheat. The label is not strictly defined or regulated, so the amount of whole grain can vary widely from product to product.

The amount of whole grains can vary for a number of reasons, but the main one is that the higher percentage of whole grain the harder it is to make a light and airy loaf. Most 100-percent whole grain breads and flours tend to produce doughs that are denser than those made with refined flours because the gluten percentage decreases the more whole grain you use.

Flour is made by grinding kernels of wheat, sifting (also known as refining), and then packaging. There are many steps in between but the main goal is to breakdown the kernel from its three main parts. For whole wheat flour, you mainly hear a lot about the bran and the germ. One of the biggest selling points in the commercial bread industry, cereal industry and even in the larger health industry are the buzz words of wheat bran and wheat germ that tell consumers a product with these two things is healthier.

Wheat bran is the outer coating on a kernel of grain. It is this part that is more nutrient dense and contains fiber but is separated from the other two parts of the grain and then added back into the flour at varying amounts. Bran can have a large effect on the volume of your dough as it does not contain much gluten and can be physically jagged (which can damage gluten formation).

The germ is the reproductive part of the grain. Like bran, this portion is normally removed from the other parts and processed separately. This portion only makes up a small percentage, less than five percent, but contains a larger quantity of fat. Having a larger quantity of germ in flour can be tough as the higher percentage of fat/ oil means the flour will go rancid faster because of oxidation. The germ contains no gluten, so a high percentage of germ can have a large effect on the final rise of your dough. A tip when adding germ to your dough is to toast it separately, bring it to room temperature and then add it in to your dough. This will help keep oxidation at bay.

The endosperm is the largest part of the grain and is the main component in a bag of flour. For whole wheat flour, the germ, bran and endosperm are processed separately but then mixed back together. The five refinements of flour will help you determine how much bran and germ is still in your flour.

00 – The most refined. Contains as little bran and germ as possible.

0 – Contains some bran and germ, but is not super noticeable.

1 – Contains a decent amount of bran and germ and you can really see the flecks within the flour. The color is now a mix of white with flecks of brown.

2 – The color of this is on the browner side as this contains the most amount of bran and germ without being considered whole wheat.

Whole grain contains all of the grain. As little as possible has been removed. The components may have been
processed separately but have been added back together.

Incorporating Whole Grains in Pizza Dough

Learning to incorporate different refinements and increasing amounts of whole wheat can have dramatic changes on your dough. The colors deepen and it is easy to smell the sweetness as well as the nuttiness that is held within wheat. The hard part is learning how much is too much, as the more you use the more it will affect the gluten structure (which ultimately will affect the rise of your dough).

A great way to dabble with whole wheat is to start small. Whether you introduce a different refinement to learn your comfort zone or blend whole what flour into your main 00 flour, I would recommend staying under 20 percent at first. Nothing says you can’t go for it, but staying around the 20 percent will ensure you build a gluten structure giving you the rise you want while still incorporating the other benefits of adding whole wheat like flavor, aroma and texture.

A tip when adding in bran to your doughs is to grind the germ down to a smaller size. This will help with water absorption as well as add to better gluten formation (leading to a lighter less dense dough).

One of the great things about today’s industry is the blurring of lines between bread and pizza. Techniques that were once specific to bread baking are now being used regularly in pizza making. The incorporation of ancient grains like Khorasan, Spelt, Emmer, Einkorn and others, like Rye and Buckwheat, mean the options are endless. But finding the right balance is key. Some of these grains will not have the same gluten forming proteins as the wheat you find in your 00 bag of flour, and others are used for gluten-free baking because they’re predominantly starch. So, the amounts you will use to blend will vary.

Whole wheat is nothing to be afraid of. But understanding gluten formation and the need for certain proteins will help you understand the correlation between flavor and rise and how much to use.

Laura Meyer is the owner of Pizzeria da Laura in Berkeley, CA.

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Building Blocks: Here’s Your Sign https://pizzatoday.com/topics/operations/building-blocks-heres-your-sign/ Mon, 29 Apr 2024 19:38:19 +0000 https://pizzatoday.com/?post_type=topics&p=147457 Food Prep and Kitchen Signage “Sign, sign, everywhere a sign. Blockin’ out the scenery, breakin’ my mind. Do this, don’t do that, can’t you read the sign?” – Five Man Electrical Band It is hard enough for things to be done the way you want them done when you are in the restaurant, but it’s […]

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Food Prep and Kitchen Signage

“Sign, sign, everywhere a sign. Blockin’ out the scenery, breakin’ my mind. Do this, don’t do that, can’t you read the sign?” – Five Man Electrical Band

It is hard enough for things to be done the way you want them done when you are in the restaurant, but it’s even harder to get things done to your satisfaction when you are not in the pizzeria. In addition to getting things done the way you want, the same can be said for culture. There may be a culture in your pizzeria when you are there and a completely different culture when you are not there. One of the ways I like to streamline both of these things is through branded signage on the walls at our pizzerias.

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

This may sound like a simple idea, but what you are really doing is spelling out to your team what the expectations are, and what is accepted and what is not. Picking up from last month’s Building Blocks, the first thing Caliente puts on our walls at all our pizzerias is how to make the food. In the beginning, this was a huge undertaking, but a very fulfilling one. We made charts and graphs of how the food was supposed to be constructed and documented the process step-by-step through pictures. Then, we measured spots on the walls and the makelines to hang all the signage. We made it so that every single menu item was hanging on the walls. We also have used the method of putting the same pictures into a book and creating a build guide for each section of our menu.

Once we broke down how to make everything on our menu, we did the same with the recipes and prep items. This involves hanging signs on all the processes of prepping your items. Once those two big facets of your operations are finished, you can start to focus on other procedures. For example, we have a sign that illustrates the acceptable and unacceptable uniform standards.

Now remember, these may all sound like simple ideas, but the purpose behind them is to set the standards for when you are there. And, more importantly, for when you are not there. I know that another hot topic in any pizzeria is the cleaning of the facility. Having the correct signage showing what is the standard and how to clean is paramount.

Lastly, as mentioned, culture building is very important. Having a positive and upbeat work culture is a key to success. Picture your favorite sports team (and, in particular, their locker room). Think of the signage they have hanging that is motivational and speaks to the team atmosphere and how to win.  There are many similarities between the sports world and your pizzeria. That is how I fell in love with the pizza business in the first place. I was always a sports fan, and I played sports growing up.  How you win in sports and how you win in your pizzeria are on the same wavelength, and that’s what we will discuss in next month’s Building Blocks.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Mike’s Monthly Tip: ROI Bottlenecks https://pizzatoday.com/topics/operations/mikes-monthly-tip-roi-bottlenecks/ Mon, 29 Apr 2024 19:24:03 +0000 https://pizzatoday.com/?post_type=topics&p=147456 What is your restaurant’s limitation today? What is your bottleneck? Give a knee-jerk answer to this question: What is your restaurant’s limitation today? What is your bottleneck? If that one thing were fixed, you would earn more total profit—not simply revenue, but profit. What is that one thing that is not happening? For example, Let’s […]

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What is your restaurant’s limitation today? What is your bottleneck?

Give a knee-jerk answer to this question: What is your restaurant’s limitation today? What is your bottleneck? If that one thing were fixed, you would earn more total profit—not simply revenue, but profit. What is that one thing that is not happening?

For example, Let’s say you have a widely high food cost, that if corrected, it would mean you made real money. Then that would be the limitation to profit. If so, what is the reason for it being off? Is your portion control off because staff won’t listen, which relates to lackluster training, lazy hiring practices and a leadership team that doesn’t feel enabled? The core fix of that issue would be inspecting work, incentivizing results and penalizing insubordination.

What if your staff is excellent? Renegotiating with your vendor could be as simple as getting those percentage points back.

Whatever the leak in the house is, you have to go to the source of the leak, which might not be right above you where you see the water leaking. But what is your leak, or, in the truer form, your business bottleneck? Could it be location, i.e., people don’t know where we are, or is it that we’ve angered too many customers over the years and need a whole new approach to gaining new customers who don’t feel burned by our brand?

Knowing the bottleneck to profit means you can undo the potentially multi-knotted rope holding you back. A word of warning, though: the typical thing people will do is reinforce the strongest facet of their restaurant when confronted with the need to reframe. Suppose three legs are holding up a table that represents your restaurant business. In that case, typical restaurant owners look at the leg that they know the best and seek to reinforce it. “Hey, the holdup is this super weak leg over here (marketing),” but then their actions are … “Okay, well, we’ll just reinforce the strong leg better (menu).” This egregious oversight is typical of a chef-driven restaurant with solid food but horrible financials, weak marketing and a lackluster team. And when confronted with all that, they go back to what they know: let’s make the food better and come up with more food items.

I’ll make this even more obvious. There are only two ways to improve profit: get more customers and/or get more out of them. If your current base is saturated, you need new customers, and a new daily special can only pull that off if it’s overtly advertised to non-followers.

The execution of that math equation could go down a thousand different rabbit trails. Finding the rabbit trail that you still need to go down more of is the key, and that means the first question: what is the thing holding you back? Is it leadership, food cost, marketing, customer satisfaction, speed and space for more customers? Your knee-jerk reaction, your gut feeling, and your instinctual knowledge will tell you that first rather than overthinking it. So again, I’ll ask or restate what you already know: what is your bottleneck to profit, and what are you doing about it?

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Commentary: Behind the Bar https://pizzatoday.com/topics/industry-news/commentary-behind-the-bar/ Mon, 29 Apr 2024 19:10:30 +0000 https://pizzatoday.com/?post_type=topics&p=147455 Editor in Chief Jeremy White’s Commentary on May 2024 Bar Issue While I understand there are sometimes limitations (a slice shop that survives off lunchtime foot traffic in an area that clears out after 5 p.m., for example), I’m a believer that, for the most part, the best pizzeria experiences come with a bar element. […]

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Editor in Chief Jeremy White’s Commentary on May 2024 Bar Issue

While I understand there are sometimes limitations (a slice shop that survives off lunchtime foot traffic in an area that clears out after 5 p.m., for example), I’m a believer that, for the most part, the best pizzeria experiences come with a bar element. There’s something about pizza and beer, or Italian food and wine, that is difficult to beat.

Having said that, running a bar component is hard. Even if the product sells itself. Staffing, training, inventory that seems to easily disappear, the worry of an employee serving an underage patron … there’s a lot to it.

Jeremy White, Editor in Chief, Pizza Today Magazine

Jeremy White, Editor in Chief, Pizza Today Magazine

In this issue of Pizza Today, we touch upon training your staff to operate a bar within your pizza shop. We talk cocktails. We talk bar equipment. It’s a good start if you’re thinking of adding a bar to your pizzeria.

After you read those articles, be sure to catch up on what you missed if you weren’t able to attend the 40th Anniversary of Pizza Expo this spring. We had the Las Vegas Convention Center buzzing!

Speaking of spring, we’ve been springing into action pretty heavily on PizzaToday.com with lots of new content that you won’t find here in the print edition. Be sure to bookmark PizzaToday.com and visit regularly and often to stay up to date on the latest.

And now that we’ve mentioned the latest, have you heard of PizzaCon yet? It’s a one-day exclusive and experiential event we’re hosting in Philadelphia on November 7th at The Fillmore. Naturally, it is designed for pizzeria owners that are serious about growing their businesses. With curated programming and educational activations, it’s going to be nothing like your typical “tradeshow.” Visit PizzaCon.com to learn more. Excited to see you there!

Best,

Jeremy White
Editor In Chief
jwhite@pizzatoday.com

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PizzaCon 2024 — Save the Date! https://pizzatoday.com/topics/industry-news/pizzacon-2024-save-the-date/ Mon, 29 Apr 2024 16:16:30 +0000 https://pizzatoday.com/?post_type=topics&p=147453 PizzaCon debuts November 7, 2024, at The Fillmore Philadelphia If you are looking to take your pizzeria to the next level, then PizzaCon is the place for you. Make plans now to experience a full day of motivational activations, demonstrations and education. PizzaCon is a new, exclusive way for pizzeria operators and suppliers to interact. […]

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PizzaCon debuts November 7, 2024, at The Fillmore Philadelphia

If you are looking to take your pizzeria to the next level, then PizzaCon is the place for you. Make plans now to experience a full day of motivational activations, demonstrations and education. PizzaCon is a new, exclusive way for pizzeria operators and suppliers to interact. Sponsors will have an opportunity to showcase their products and services through an immersive, curated experience.

PizzaCon will make its debut on November 7, 2024, at The Fillmore Philadelphia. Join us in a new unique intimate setting that will allow owners and operators the opportunity to connect in a unique way with leading manufacturers and suppliers. 

PizzaCon, Pizza Con

This isn’t your typical B2B event, and it must be on your 2024 calendar! Here are three reasons why you need to be at PizzaCon.

Discover the latest and greatest products and services that industry suppliers have to offer in an intimate and high impact setting conducive to business networking.

Experience a full day of curated programming including activations developed to inspire and educate.

Reconnect with other pizzeria operators and peers in your own backyard to share challenges and solutions.

Please join us in this new, unique setting that will allow pizzeria owners and operators the opportunity to connect in a unique way with leading industry manufacturers and suppliers. This new model will allow you to “see, shop, network, and eat” in a more personal setting. Brands represented at PizzaCon are putting their best products and services on display and working to bring you a novel, intimate and exclusive experience – be sure you’re there to experience it firsthand! Registration will open in June 2024.

As always, our commitment to you is to over deliver and offer pizzeria owners and operators solutions and opportunities to position your restaurant for future success.

It’s all pizza and it’s all for YOU!

Bill Oakley
Group Show Director

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Diners are in Love with Cocktails — Your Bottom Line Will Love Them, Too https://pizzatoday.com/topics/menu-development/diners-are-in-love-with-cocktails-your-bottom-line-will-love-them-too/ Mon, 29 Apr 2024 15:49:40 +0000 https://pizzatoday.com/?post_type=topics&p=147450 New Cocktails for your Bar Menu — Drink Up While some will say beer is king when it comes to pizza night, the fact of the matter is that cocktails are top-of-mind for many social drinkers. If you have a full bar, offering only beer and wine could be detrimental to the bottom line. Premium […]

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New Cocktails for your Bar Menu — Drink Up

While some will say beer is king when it comes to pizza night, the fact of the matter is that cocktails are top-of-mind for many social drinkers. If you have a full bar, offering only beer and wine could be detrimental to the bottom line.

Premium cocktails are not only hugely popular, but they demand a higher price point that makes those pours worthwhile to the operator. In 2022, the Adeo Group found that while 35 percent of those over the age of 55 are likely to order a premium drink, in the 21-34 age group that number is nearly
20 percentage points higher (54 percent).

And, just like pizza, your cocktail menu is highly customizable. While there will always be a place for traditional favorites like the Martini or Old Fashioned, today’s mixologists continue to innovate and get creative with flavor combinations, garnishes, etc. Just like when you open a disc of dough for a base, once you choose your base alcohol the canvas is open to interpretation.

Spicy cocktails are on trend at the moment. As are drinks mixed with teas, espresso, fresh citrus juices and sours. One of the most popular cocktails in 2024 in Portland, Oregon, for example, is a twist on a classic. It’s an Amaretto Sour made with bourbon, fresh citrus (lemon juice in this case) and an egg white.

While the bourbon market continues to grow, sweet vermouth, gin, dark rums and others are being used in some of 2024’s most trending cocktails. Take a quick glimpse of seasonal bar menus around the country and you’ll find that merely offering a margarita with your beer and wine list isn’t enough to attract a crowd of drinkers looking to spend money.

Interesting Cocktail Ideas

Some interesting cocktails we turned up include:

  • a Fall specialty drink featuring vodka, amaretto, apple puree, apple cider and champagne.
  • vodka with pumpkin puree, espresso and almond milk.
  • a spiked cider with apple cider, spiced rum, peach schnapps and fireball.
  • rum with lime juice, Benedictine, honey, simple syrup and blackberries.
  • cognac with lemon, honey, ginger, bitters, eggwhite, raspberries, gin, lavender syrup, lime juice and fresh mint.

As summer approaches, refreshing cocktails featuring cucumber, watermelon, peach, mint and other cooling flavors will peak in popularity. And, as previously mentioned, spicy cocktails are having a moment in the sun. As are dill pickle drinks! Let’s put them both together for a spicy dill pickle cocktail.

Jalapeno Dilly

Get the Jalapeno Dilly recipe.

Jeremy White is the Editor in Chief for Pizza Today.

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Pizzerias, Pizza Chefs recognized at 2024 James Beard Awards https://pizzatoday.com/topics/industry-news/pizzerias-pizza-chefs-recognized-at-2024-james-beard-awards/ Fri, 26 Apr 2024 10:30:28 +0000 https://pizzatoday.com/?post_type=topics&p=147415 Pizza Chefs and Pizzeria Owners recognized by the James Beard Foundation The James Beard Foundation® has announced its 2024 Lifetime Achievement, Humanitarian of the Year, and Leadership Awards honorees, and Restaurant and Chef Awards nominees in advance of the James Beard Awards® ceremonies presented by Capital One. Mark your calendar for June 8-10 to cheer […]

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Pizza Chefs and Pizzeria Owners recognized by the James Beard Foundation

The James Beard Foundation® has announced its 2024 Lifetime Achievement, Humanitarian of the Year, and Leadership Awards honorees, and Restaurant and Chef Awards nominees in advance of the James Beard Awards® ceremonies presented by Capital One. Mark your calendar for June 8-10 to cheer on fellow pizza pros who are honorees and finalists. According to an April release, the 33rd annual James Beard Restaurant and Chef Awards in Chicago will be livestreamed Monday, June 10 on Eater.com. The specific 2024 Awards ceremonies will be on the following dates:

  • Saturday, June 8, 2024: Media Awards at Columbia College Chicago Student Center
  • Sunday, June 9, 2024: Leadership Awards at The Dalcy
  • Monday, June 10, 2024: Restaurant and Chef Awards at Lyric Opera of Chicago

Pizzerias are being recognized in several James Beard Award categories. The James Beard Awards are among the nation’s most prestigious honors recognizing leaders in the culinary and food media industries, and those in the broader food systems. Let’s take a look at who in the pizza industry are being showcased by the James Beard Foundation.

Muhammad Abdul-Hadi, Down North Pizza, Philadelphia, PA

Muhammad Abdul-Hadi, Down North Pizza, Philadelphia, PA Photo by Amurri Lauren

Muhammad Abdul-Hadi, Down North Pizza, Philadelphia, PA, — Leadership Awards – Industry Culture and Practices, James Beard Awards

Muhammad Abdul-Hadi, Founder/Owner, Down North Pizza and Down North Foundation, Philadelphia, PA, will receive the Leadership Award for Industry Culture and Practices, which recognizes leaders who have made a significant impact and are acknowledged and recognized as setting industry standards, with a commitment to transforming the industry into one that is sustainable and equitable. These leaders have put in place systems and policies that prioritize the physical and mental health of employees and themselves and have proven to make for a sound financial model for staff and owners alike that foster longevity in the restaurant industry. They are modeling how to make independent restaurants more equitable both within and beyond one’s own businesses.. Abdul-Hadi will be celebrated at an invite-only ceremony in Chicago on Sunday, June 9 and recognized on stage at the Restaurant and Chef Awards ceremony on Monday, June 10 at the Lyric Opera of Chicago.

Abdul-Hadi is the founder of Down North Pizza, a mission-driven restaurant that exclusively hires previously incarcerated employees, the release details. As an entrepreneur in property management, retail, and real estate development, Abdul-Hadi focuses on creating business models that offer both employment and housing to formerly incarcerated individuals. In 2015, Abdul-Hadi bought property in the Strawberry Mansion neighborhood—a predominantly Black and historically underserved area of Philadelphia marked by high recidivism rates. Abdul-Hadi’s aim was to use the property to offer subsidized housing to individuals negatively impacted by the criminal justice system but has expanded the building’s use with the opening of Down North Pizza. Abdul-Hadi’s philosophy of meeting people where they are—recognizing and valuing their experiences and skills often overlooked in traditional hiring practices—has not only contributed to the success of Down North Pizza but has also set a precedent for future enterprises that seek to combine profit with purpose.

Down North Pizza has been featured in Destinations in Pizza Today Magazine.

 

Sarah Minnick, Lovely’s Fifty Fifty, Portland, OR

Sarah Minnick, Lovely’s Fifty Fifty, Portland, OR Photo Courtesy of Lovely’s Fifty Fifty

Sarah Minnick, Lovely’s Fifty Fifty, Portland, OR — Outstanding Chef, James Beard Awards Finalist

Sarah Minnick, Lovely’s Fifty Fifty, Portland, OR, is a finalist for Outstanding Chef. The award recognizes a chef who sets high culinary standards and has served as a positive example for other food professionals, while contributing positively to their broader community.

Minnick’s approach to pizza, a farm-to-table menu and mastery of unconventional ingredients has earned her coveted culinary esteem and an entire episode of the Netflix’s hit Chef’s Table. You can listen to her on The Hot Slice Podcast with Pizza Today as she shares an operational shift, details of her sourdough and her ingredient philosophy.

Tony Conte, Inferno Pizzeria Napoletana, Darnestown, MD — Best Chef: Mid-Atlantic, James Beard Awards Finalist

Tony Conte, Inferno Pizza Napoletana, Darnestown, Maryland

Tony Conte, Inferno Pizzeria Napoletana, Darnestown, MD Photo Courtesy of Inferno Pizzeria Napoletana

Tony Conte, Inferno Pizzeria Napoletana, Darnestown, MD is a finalist for the award for Best Chef: Mid-Atlantic. Conte is the chef-owner of the 44-seat pizzeria that strays from strict Neapolitan pizza guidelines to serve a canotto style, “translates in Italian to ‘dinghy’ or ‘inflatable raft’ – alluding to the airy outer ring serving as crust”, Inferno’s site states.

You can read a quick Conversation with Tony Conte in Pizza Today.

 

Others Recognized as James Beard Awards Semi-finalists

In addition to those who advanced to the finals, congratulations also goes out to pizzerias and pizza professionals who made the Semi-final round for the James Beard Awards. They are:

Outstanding Wine and Other Beverages Program

Bufalina, Austin, TX

 

Best Chef by Region

California

Michael Procaccini and Stefano Procaccini, La Parolaccia, Long Beach, CA

 

Great Lakes

Salvador Fernandez, Bridges Craft Pizza & Wine Bar, Greencastle, IN

 

New York State

Scarr Pimentel, Scarr’s Pizza, New York, NY

 

For more information about the James Beard Awards, visit jamesbeard.org/awards.

>> Explore more pizzerias who are being recognized nationally and internationally in Pizza Today’s Guide to the 2024 Best Pizza Lists. <<

 

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Official International Pizza Challenge 2024 Best Pizza Winners are… https://pizzatoday.com/topics/industry-news/official-international-pizza-challenge-2024-best-pizza-winners-are/ Fri, 26 Apr 2024 10:17:07 +0000 https://pizzatoday.com/?post_type=topics&p=147326 See who won world’s best pizza in Pan, Non-Traditional, Traditional, Neapolitan, Cheese Slice Pizza and Partner Competitions at Pizza Expo Pizza makers from pizzerias around the world went head-to-head to find out who makes the best pizza in the world at the International Pizza Challenge (IPC) at Pizza Expo in Las Vegas, March 19-21, 2024. […]

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See who won world’s best pizza in Pan, Non-Traditional, Traditional, Neapolitan, Cheese Slice Pizza and Partner Competitions at Pizza Expo

Pizza makers from pizzerias around the world went head-to-head to find out who makes the best pizza in the world at the International Pizza Challenge (IPC) at Pizza Expo in Las Vegas, March 19-21, 2024.

This year’s Challenge included five professional pizza-making divisions and three partner competitions. Traditional Pizza, Non-Traditional Pizza, Neapolitan/STG Pizza, Pan Pizza divisions returned with addition of this year’s newest division, World’s Best Cheese Slice. The Top 5 competitors in the preliminary round faced on the finals for each division. Division winners faced off in the World Champion Pizza Maker of the Year competition. That winner competed in an invite-only Best of the Best competition with previous Pizza Maker of the Year winners.

Partner competitions included Ooni Pizza Throwdown, hosted by Ooni; Plant-Based Competition, hosted by Daiya; and California-Style Competition, hosted by the California Milk Advisory Board.

In all, International Pizza Challenged welcomed 439 unique pizza competitors with a total of about 500 competition spots including the finals and exhibition competition, according to IPC coordinator Jeremy Galvin.

Each competitor baked their signature pizza on the spot at Pizza Expo and presented to a renowned panel of accredited chefs. The preliminary and final competitions had four blind judges, “judging the pizzas completely blind to whom the competitor is,” Galvin says. “This is so the focus is on the food, not who made it, where they are from or what brands they use.”

Note: There is a score next to each winner’s name. “The score next to their name is based on four judge scores,” Galvin says. “We take the highest and lowest scores, average them together then we average that score with the other two scores for a final average score.”

 

World Champion Pizza Maker of the Year

Tony Cerimele, (161.49) New Columbus Pizza Co., Pittston, Pennsylvania

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year. After capturing the first-place finish in the Pan Division Finals, Tony went up against winners of the other division’s final — Cheese Slice, Traditional, Non-Traditional, and Neapolitan. During the competition pizza makers were required to use a secret ingredient, Galbani thin sliced fresh mozzarella, when making their pizza that was publicly judged at the competition by a panel of renowned chefs. Find more about World Champion Pizza Maker of the Year competition and read a Q&A with Tony on his winning pizzas.

 

Best of the Best Pizza Winner

Joe Carlucci, (169.41) Valentina’s Pizzeria & Wine Bar, Madison, Alabama

Joe Carlucci, Valentino’s Pizzeria & Wine Bar, Madison, Alabama, won Best of the Best at International Pizza Challenge 2024

Joe Carlucci, Valentina’s Pizzeria & Wine Bar, Madison, Alabama, won Best of the Best at International Pizza Challenge 2024

Joe Carlucci, owner of Valentina’s Pizzeria & Wine Bar, Madison, Alabama, captured 2024 Best of the Best title. Carlucci went head-to-head again fellow Pizza Maker of the Year winners in the Best of the Best competition that included three surprise ingredients: pork belly, red onion and pineapple. Carlucci’s win made history as he is the only pizza maker to win pizza titles consecutively three years in a row with his previous 2022 Best Traditional Pizza in the World, 2023 Best Non-Traditional Pizza in the World, and 2023 Pizza Maker of the Year.

 

Traditional Pizza Division

In the Traditional Pizza Division, Competitors provide the dough, cheese/cheese blend and spices. They must use a red sauce. No more than two (2) of the following toppings may be added: Pepperoni, Sausage, Bacon, Ham, Mushrooms, Peppers, Tomatoes, Onions, and Olives.

Traditional Division Finals Winners

Sergio Balderas, Truly Pizza, Dana Point, California, wins the Traditional Pizza Division at International Pizza Challenge 2024.

Sergio Balderas, Truly Pizza, Dana Point, California, wins the Traditional Pizza Division at International Pizza Challenge 2024.

1st Place — Sergio Balderas, (43.62) Truly Pizza, Dana Point, California

2nd Place — Anthony Berghela (43.22) Romo’s Pizza, Glenmont, New York

3rd Place — Matt Hutchinson (41.06) Pizaro’s Pizza Napoletana, Houston, Texas

See Traditional Pizza Regional Winners below.

 

Non-Traditional Pizza Division

The Non-Traditional Pizza Division is an anything goes competition. There are no restrictions on dough, sauce, toppings, or styles.

Non-Traditional Pizza Division Finals Winners

Alex White, Yukon Pizza, Las Vegas, Nevada, wins the Non-Traditional Pizza Division at International Pizza Challenge 2024.

Alex White, Yukon Pizza, Las Vegas, Nevada, wins the Non-Traditional Pizza Division at International Pizza Challenge 2024.

1st Place — Alex White, Yukon Pizza, (52.52) Las Vegas, Nevada

2nd Place — Michael Vakneen (52.19) Pop Up Pizza, LLC, Las Vegas, Nevada

3rd Place — Mckenzie Sanvido, (52.05) Untamed Wine Estates, Johnson City, Texas

See Non-Traditional Pizza Regional Winners below.

 

Neapolitan Pizza Division

Neapolitan competitors follow strict rules. The products that provide the base for “Pizza Napoletana” include wheat-flour type “00” with the addition of flour type “0” (no meat tenderizer or other dough enhancers will be allowed), natural yeast, water, peeled San Marzano DOP tomatoes and/or fresh cherry tomatoes, marine salt, and extra-virgin olive oil. The dough must be kneaded by hand or with a low-speed mixer. After the rising process, the dough must be formed by hand without the help of a rolling pin or other machine and must weigh between 250-280g and be no more than 3 mm (1/8 in) thick. The pizza must be baked for 45-90 seconds in a 485o C (905o F) pizza oven. There are three official variants: Marinara, Margherita Extra and Margherita.

Neapolitan Pizza Division Winners

Vincenzo Santoro, Song e Napule, New York, New York, wins the Neapolitan Pizza Division at International Pizza Challenge 2024.

Vincenzo Santoro, Song e Napule, New York, New York, wins the Neapolitan Pizza Division at International Pizza Challenge 2024.

1st Place — Vincenzo Santoro, (46.42) Song e Napule, New York, New York

2nd Place — Cesare Di Iorio, (44.94) Sogno Toscano Inc., Sarasota, Florida

3rd Place — Luca De Marinis, (43.73) Monserate Winery, Fallbrook, California

 

Pan Pizza Division

Styles that fall into this category include, but are not limited to, the following: Roman, Chicago, Detroit, Grandma, Ohio Valley, Old Forge and Sicilian. There are no restrictions on dough, sauce, or toppings, except that the pizzas must conform to a pan style.

Pan Pizza Division Winners

Tony Cerimele, (54.51) New Columbus Pizza Co., Pittston, Pennsylvania, won the Pan Pizza Division at the International Pizza Challenge 2024.

Tony Cerimele, (54.51) New Columbus Pizza Co., Nesquehoning, Pennsylvania, won the Pan Pizza Division at the International Pizza Challenge 2024.

1st Place — Tony Cerimele, (54.51) New Columbus Pizza Co., Nesquehoning, Pennsylvania

2nd Place — Charlie Webb, (50.59) Hudson & Packard, Poughkeepsie, New York

3rd Place — Roy Bass, (49.70) Those Guys Pies, Las Vegas, Nevada

Charlie Webb, Hudson & Packard, Poughkeepsie, New York, won the Shawn Randazzo Memorial Award with the top scoring Detroit style pizza.

 

World’s Best Cheese Slice Division 

In IPC’s newest division, competitors provide the dough, traditional red tomato sauce (only), cheese/cheese blend and spices. NO par-baking. Once the pizza enters the oven ONLY a drizzle of extra-virgin olive oil (infused or not), grated cheese & dry spices after baking are acceptable; NO other drizzles, toppings, cheeses, or work on the pizza is allowed once the pizza enters the oven. This division is open to all crust styles.

World’s Best Cheese Slice Division Winners

Andy Huynh, Cowabunga+, Hamilton, Ontario, Canada, wins the World's Best Cheese Slice Division at International Pizza Challenge 2024.

Andy Huynh, Cowabunga+, Hamilton, Ontario, Canada, wins the World’s Best Cheese Slice Division at International Pizza Challenge 2024.

1st Place — Andy Huynh, (41.14) Cowabunga+, Hamilton, Ontario, Canada

2nd Place — Lorenzo Hernandez (41.12) The Slice & Pint, El Segundo, California

3rd Place — Vicky Ixcot, (38.74) Andy’s Pizza, Alexandria, Virginia

 

Regional Winners Recognized in the Traditional and Non-Traditional Divisions

During the preliminaries of the Traditional and Non-Traditional Divisions, highest scoring competitors for each regional are recognized. The first-place winner also won a cash prize. The regions include Southwest, Southeast, Midwest, Northwest, Northeast and International.

Traditional Pizza Division Regional Winners

 

Southwest Region

1st Place — Sergio Balderas, (45.53) Truly Pizza, Dana Point, California

2nd Place — Matt Hutchinson, (42.91) Pizaro’s Pizza Napoletana, Houston, Texas

3rd Place — Alastair Hannmann, (42.05) Pizza Buddha, Kapaa, Hawaii

Southeast Region

1st Place — Andy Brown, (42.02) Andy’s Pizza, Alexandria, Virginia

2nd Place — Dustin Finnegan, (40.29) The Nona Slice House, Safety Harbor, Florida

3rd Place — Teo Tomasi, (40.23) Marabella Old World Pizza, Inc., Greenville, North Carolina

Midwest Region

1st Place — Carmela Cataldo, (41.46) Antonio’s Italian Ristorante, Elkhart, Indiana

2nd Place — Ali Afshar, (39.70) Oleys Pepperoni Cannoli, Green Bay, Wisconsin

3rd Place — Nino Del Greco, (39.54) Pizza del Nino, Sterling Heights, Michigan

Northwest Region

1st Place — Bill Crawford, (40.25) Righteous Slice, Rexburg, Idaho

2nd Place — Josh Hillman, (39.33) Sourdough Willy’s Pizzeria, Kingston, Washington

3rd Place — Drew Balstad, (38.75) Rhombus Guys, Grand Forks, North Dakota

Northeast Region

1st Place — Anthony Berghela, (44.81) Romo’s Pizza, Glenmont, New York

2nd Place — Michael Testa, (41.54) Jersey Pizza Boys, Avenel, New Jersey

3rd Place — Perry Bogacz, (40.37) Caliente Pizza & Draft House, Allison Park, Pennsylvania

International Region

1st Place — Gianluca Piersanti, (44.07) Tommy SRLS, Velletri, Italy

2nd Place — Alessio Cataldo, (43.32) Taste Italy, St. Leonard, Quebec, Canada

3rd Place — Fiodar Huminski, (42.43) Pizzéria No. 900, Montréal, Quebec, Canada

 

Non-Traditional Pizza Division Regional Winners

 

Southwest Region

1st Place — Michael Vakneen, (55.05) Pop Up Pizza, LLC, Las Vegas, Nevada

2nd Place — Alex White, (54.88) Yukon Pizza, (52.52) Las Vegas, Nevada

3rd Place — Mckenzie Sanvido, (53.37) Untamed Wine Estates, Johnson City, Texas

Southeast Region

1st Place — Camryn Suggs, (53.04) Valentina’s Pizzeria & Wine Bar, Madison, Alabama

2nd Place — Alejandro Burgaleta, (52.98) The Pizza Point Miami, LLC, Miami, Florida

3rd Place — Joey Streeter, (51.85) The Nona Slice House, Safety Harbor, Florida

Midwest Region

1st Place — Deserai Satullo, (54.39) Sauced Pizza and Catering, Fairview, Ohio

2nd Place — Paul Cataldo, (47.92) Antonio’s Italian Ristorante, Elkhart, Indiana

3rd Place — Brian Hall, (47.15) Crafters Pizza and Drafthouse, Carmel, Indiana

Northwest Region

1st Place — Anthony Gilbert, (51.54) Melt Pizza Company, Stillwater, Minnesota

2nd Place — Sean Dempsey, (48.17) Dempseys Brewery, Watertown, South Dakota

3rd Place — Niles Peacock, (44.17) Niles Peacock Kitchen & Bar, Edmonds, Washington

Northeast Region

1st Place — Andrew Scudera, (53.81) Goodfellas, Staten Island, New York

2nd Place — Tracy Dykeman, (51.50) Slice on Broadway, Pittsburgh, Pennsylvania

3rd Place — Eric Von Hansen, (51.24) Caliente Pizza & Draft House, Monroeville, Pennsylvania

International Region

1st Place — Heitor Benatti, (52.97) Forneria Benatti, Caxias Do, Brazil

2nd Place — Bruce Madadi, (51.16) Maipai, Hamilton, Ontario, Canada

3rd Place — Aleksandar Aleksic, (50.59) Japes, London, England, UK

 

Partner Competitions include Ooni Pizza Throwdown, California Milk Advisory Board California-Style Competition and Daiya Plant-based Competition

 

Ooni Pizza Throwdown

Hosted by Ooni

Ooni Pizza ThrowdownThe Ooni Pizza Throwdown had two divisions, Traditional and Pan. Each competition will be limited to 15 entrants in each category. Entrants may only compete in one category. Pizzas will be made in an entrant’s choice of Ooni oven – either Ooni Koda 16 (Natural Gas) or Ooni Volt 12 (Electric.) Traditional pizzas can be any style cooked directly on the stone. Pan can be any style cooked in a pan or sheet.

Ooni Pan Final Winners

1st Place — Eidref Laxa, (51.83) What’s Good Dough, San Jose, California

2nd Place — Ryan Ososky, (51.70) Dtown Pizzeria, Los Angeles, California

3rd Place — Srdjan Jelcic, (51.35) Japes, London, England, UK

Ooni Traditional Final Winners

1st Place — Ryan Thompson, (42.56) Pogonip Pizza, San Jose, California

2nd Place — Jeff Taylor, (42.19) Staglio Pizza, Westminster, Maryland

3rd Place — Matt Hickey 41.81 Caliente Pizza & Draft House, Pittsburgh, Pennsylvania

 

Plant-Based Competition

Hosted by Daiya

daiya logo A Plant-Based Competition featuring Daiya Foods Dairy-Free Cheeses! The crust/dough/batter must be fresh or parbaked. In addition, the dough, and all toppings must be plant based. Each competitor’s goal will be to showcase Daiya Foods deliciously dairy-free cheeses and blends, including, but not limited to the following: Daiya Dairy-Free Mozzarella Style Cheese, Daiya Dairy-free Shredded Italian Blend Cheese, Daiya Dairy Free Shredded Cheddar Cheese and Daiya Dairy-free Cream Cheese.

Plant-Based Competition WInners

1st Place — Leonardo Zoppetti, (41.01) Instituto Conpizza, São Paulo, Brazil

2nd Place — Ali Afshar, (39.23) Oleys Pepperoni Cannoli, Green Bay, Wisconsin

3rd Place — Soyeon Chewning, (38.42) Eldora Restaurant, Apo AP, South Korea

 

California-Style Competition

Hosted by the California Milk Advisory Board

The competition had two (2) divisions, Amateur/Student and Professional divisions, with a maximum of 15 competitors in each division for a total of 30 competitors from across Southeast Asia and Mexico. The Amateur/Student division will consist of culinary students from accredited schools and/or institutions and the professional division will be made up of professional restaurant and pizzeria chefs. Chefs will be able to choose from a selection of more than 250 varieties and styles of award-winning California cheeses to create the most innovative, interesting, and inspiring California-Style pizzas! Each competitor’s goal will be to feature California-Style ingredients and toppings that showcase the best of what the Golden State has to offer, along with a special focus on Real California Cheeses.

California-Style Competition WInners

1st Place — Chef Apisit Jitprasong (54.29)

2nd Place — Chef Shi (Kevin) Zhao (48.59)

3rd Place — Paramet Saisutthi (47.46)

 

We’ll continue our coverage of competitions at Pizza Expo 2024 in our Pizza Expo News Hub, including more conversations with winners and details on winning pizzas.

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Slice House by Tony Gemignani Brand Evolves as the Franchise Program Continues to Expand https://pizzatoday.com/topics/industry-news/slice-house-by-tony-gemignani-brand-evolves-as-the-franchise-program-continues-to-expand/ Fri, 26 Apr 2024 09:00:07 +0000 https://pizzatoday.com/?post_type=topics&p=147447 Slice House to Leverage All New Marketing Technology Stack to Support Explosive Growth SAN FRANCISCO (April 25, 2024) – Slice House by Tony Gemignani, the highly successful fast-casual pizza franchise by world renowned pizzaiolo Tony Gemignani, officially introduced its national franchise program in July 2022 and quickly saw rapid growth, signing 124 multi-unit deals across […]

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Slice House to Leverage All New Marketing Technology Stack to Support Explosive Growth

SAN FRANCISCO (April 25, 2024) – Slice House by Tony Gemignani, the highly successful fast-casual pizza franchise by world renowned pizzaiolo Tony Gemignani, officially introduced its national franchise program in July 2022 and quickly saw rapid growth, signing 124 multi-unit deals across the San Francisco Bay Area, Southern California, Texas, Utah, Colorado, and Tennessee. As the brand continues to grow, with an anticipated 75 more units to be signed into development by the end of 2024, Slice House is simultaneously building a best-in-class martech stack.

Below is an overview of the cutting-edge technology and digital initiatives that are being rolled out across the Slice House brand in the coming months:

  • Updated Brand Identity | To meet the needs of the digital-first world, the Slice House logo has been modernized to support readability, scalability, and overall impact, without compromising brand recognition. The iconic pizza slicer, while still integral to the logo, has been simplified and the font has a more contemporary look and feel with a brighter, tomato red hue.
  • New Website | In partnership with BRINK, a digital agency renowned for integrating strategy, data-driven experiences and enterprise technology for brands that put customers at the center of their world, the brand will roll out an all-new websitethat will significantly improve the overall user experience in addition to providing an interface for online ordering and a new Slice House rewards program.
  • Digital Marketing | Paytronix, the cloud-based digital guest engagement platform, will allow Slice House to optimize its digital experience. Through its new guest engagement program, Slice will develop a brand new online ordering platform which will be complimented by a user-friendly mobile app, best-in-class customer loyalty program, and highly personalized email marketing campaigns.
  • Review Management | SOCi, the CoMarketing Cloud for multi-location enterprises, will streamline digital marketing efforts for the brand to increase online visibility as it continues to scale. In addition to managing local landing pages, this platform will allow Slice House to manage its presence across online listings and review channels, from Google to Yelp, for each location to efficiently update business information and quickly respond to reviews by utilizing generative AI.

Named #1 Emerging Brand in Pizza Marketplace’s Top 100 Movers & Shakers 2023, Slice House has since built upon its nationwide program to offer franchisees even greater support and value, including a partnership with global leader in real estate services JLL, and welcoming David Denton as Fractional Chief Technology Officer along with Chief Marketing Officer Renae Scott, who joined in November 2023.

“We are thrilled to be working with best-in-class restaurant marketing and technology partners to support our brand partners as we continue the brand’s growth trajectory,” states Renae Scott, Chief Marketing Officer of Slice House.

Slice House is actively seeking qualified brand partners to develop new territories across the country.  For more information on franchise opportunities, please visit slicehousefranchise.com.

ABOUT SLICE HOUSE BY TONY GEMIGNANI

Slice House by Tony Gemignani, founded by the globally acclaimed 13-time world pizza champion, offers an unparalleled pizza experience, blending artisan craftsmanship with fast-casual dining. Originating from San Francisco’s iconic North Beach neighborhood, Slice House has expanded with over 124 units open or under development, providing a diverse menu from signature New York to California style pizzas, including health-conscious options, complemented by a hand-picked selection of local craft brews and natural wines. Recognized as the #1 Emerging Brand in Pizza Marketplace’s Top 100 Movers & Shakers, Slice House’s nationwide franchise program extends Tony’s legendary expertise and authentic original recipes to entrepreneurs, embodying a legacy of excellence with a versatile business model suited for a range of dining and delivery services.

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Antico Pizza Napoletana Celebrates 15 Years and Continues to Defy Conventional Culinary Expectations in Atlanta https://pizzatoday.com/topics/industry-news/antico-pizza-napoletana-celebrates-15-years-and-continues-to-defy-conventional-culinary-expectations-in-atlanta/ Fri, 26 Apr 2024 08:55:19 +0000 https://pizzatoday.com/?post_type=topics&p=147446 Giovanni Di Palma’s Award-Winning Eatery Has Garnered More Than 50 Accolades Since Opening in 2009 and is Still Going Strong     ATLANTA (April 25, 2024) – Atlanta’s famed Antico Pizza Napoletana is still going strong as it approaches its 15th birthday in September. Since opening in 2009, the beloved eatery has garnered accolade after […]

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Giovanni Di Palma’s Award-Winning Eatery Has Garnered More Than 50 Accolades Since Opening in 2009 and is Still Going Strong  
 
ATLANTA (April 25, 2024) – Atlanta’s famed Antico Pizza Napoletana is still going strong as it approaches its 15th birthday in September. Since opening in 2009, the beloved eatery has garnered accolade after accolade for the best pizza throughout the country. This astonishing list now numbers more than 50 accolades and awards, including one of the world’s most-sought-after hospitality awards: the coveted MICHELIN Bib Gourmand. So how does a pizza joint wind up on the list of best restaurants in Atlanta? It starts with owner Giovanni Di Palma.
Di Palma built Antico Pizza with his bare hands along with his eight-year-old son Johnny. When he first opened Antico Pizza in 2009 on Hemphill Avenue in Atlanta’s Home Park neighborhood, it was the only pizzeria in the world to have three massive Gianni Acunto ovens in one kitchen and quickly became a favorite spot for nearby Georgia Tech students. (Three other locations of the pizzeria also are open at the Battery Atlanta in Cobb County, Avalon in Alpharetta and on Hugh Howell Road in Tucker.) As a result of Dipalma’s success, tireless work and vision, the entire district of Atlanta now known as West Midtown surged. West Midtown is arguably the premier culinary destination of the city, garnering national recognition from the MICHELIN Guide, James Beard Foundation and more.
Antico Pizza Napaletana, Atlanta, GA

Antico Pizza Napaletana, Atlanta, GA

While the list of esteemed accolades continues to grow, the formula for Antico Pizza remains the same, and its place in the dining community continues to expand. Last year, Antico joined 10 Atlanta restaurants that were awarded MICHELIN’s Bib Gourmand status. Antico Pizza is not only a standout among restaurants in Atlanta, but it also is one of just 13 pizza restaurants in the United States and one of 25 in the world to earn the Bib Gourmand status.

“To be recognized in this elite selection of Atlanta restaurants is humbling,” says Di Palma. “We’re thrilled to be a part of this inaugural class of Atlanta restaurants in the MICHELIN Guide. As we celebrate Antico Pizza’s 15th year, we are excited to receive this new accolade as we continue to evolve.”

From the beginning, he stayed faithful to his family’s age-old pizza Napoletana recipe. The yeasty dough is prepared with finely milled 00 flour, just like in Naples; cheeses are flown in fresh from Italy each week; and he only uses imported San Marzano DOP tomatoes in his tangy red sauce, Sicilian sea salt and extra virgin olive oil. Each pizza is flash-baked for 90 seconds in 1,000-degree custom-built ovens crafted from ancient Santa Maria brick and volcanic rock from Mt. Vesuvius.

Antico created its original style of pizza and caused a nationwide trend. Over the last 15 years, Di Palma has won numerous “Best of” awards, obtained a special Italian certification and was named best pizza in the United States by the Festa Della Pizza in Naples in 2010. Since opening in 2009, the beloved pizza spot has gathered countless awards and recognitions including:

  • Top in Class for United States, Festa Della Pizza in Salerno, 2010
  • Critics’ Pick for Best Pizza, Creative Loafing, 2010, 2011
  • Readers’ Pick for Best Pizza, Creative Loafing, 2010-2018
  • #2 Best of Atlanta, Zagat, 2011
  • Where to Eat and Drink in Atlanta, Bon Appetit, 2013
  • 10 Best Pizza in the U.S., Business Insider, 2013
  • Top 10 Pizzas in the U.S., Gayot, 2013
  • Best Pizza in Atlanta, Huffington Post, 2014
  • #1 Most Iconic Atlanta Pizzerias, Eater, 2014
  • Readers’ Choice for Best Pizza, Atlanta Magazine, 2014
  • Best. Ever. with Ted Allen – featured, Food Network, 2015
  • #7 Best Pizza in the U.S., TripAdvisor, 2015
  • Best Italian Style Pizza, Atlanta Journal-Constitution, 2015
  • 12 New Pizza Classics, Food & Wine Magazine, 2015
  • 10 Best Atlanta Restaurants, USA Today, 2016
  • 50 Best Restaurants, Atlanta Magazine, 2017
  • Best Pizza in 23 U.S. Cities, Zagat, 2017
  • Where to Eat, Drink in Atlanta, Sports Illustrated, 2017
  • The 101 Best Pizzas in America, The Daily Meal, 2019
  • Best Pizza Place in Atlanta | Best of Atlanta, Atlanta Journal-Constitution, 2019
  • The 10 Best Pizzerias in Atlanta, Serious Eats, 2019
  • 9 Great New Pizza Places in Atlanta, Zagat, 2019
  • # 3 Best Pizza Place in Atlanta | Best of Atlanta, Atlanta Journal-Constitution, 2020
  • #4 Best Pizza in Atlanta, GA Followers, 2020
  • The Best Pizza in Every State, Food & Wine Magazine, 2021
  • Best Pizza in Atlanta, Thrillist, 2021
  • Where to Eat Pizza in Atlanta, Creative Loafing, 2021
  • Best Pizza in Atlanta, Access Atlanta, 2022
  • Best Pizza in Atlanta, The Atlantan, 2023
  • Best Pizza in Atlanta, Gayot, 2023
  • Steak Shapiro’s Top 10 Pizzas (#2), Atlanta Eats, 2023
  • Best Pizza in Atlanta, The Infatuation, 2023
  • #2 Best of Atlanta Pizza, Secret Atlanta, 2023
  • #3 Best Pizza in Atlanta, TimeOut, 2023
  • #1 Best Pizza in Alpharetta, Rough Draft, 2023
  • Top 10 Best Pizza in Atlanta, Culture Trip, 2023
  • #16 Best Pizza in the Country, TimeOut, 2023
  • #35 Best in the U.S.A., 50 Top Pizzas, 2023
  • Top 17 Best in the Country, Gotham Magazine, 2023
  • Top 100 Restaurants in Atlanta, Jezebel, 2023
  • Best Pizza in Atlanta, Epicurious
  • Best Pizza in Every State, Reader’s Digest, 2024
Di Palma notes, “It’s phenomenal for our simple pizzeria to be included in the MICHELIN Guide, along with all of our other awards and recognitions. Making this pizza day in and day out takes tremendous attention to detail and passion, and some days we wonder if people really appreciate and understand what it takes. Having the recognition that we do at Antico makes me emotional and gives me a sense that it is all definitely worthwhile.”

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Topping combinations that turn pizza into a winning symphony of flavor https://pizzatoday.com/topics/menu-development/topping-combinations-that-turn-pizza-into-a-winning-symphony-of-flavor/ Thu, 25 Apr 2024 19:27:34 +0000 https://pizzatoday.com/?post_type=topics&p=147444 Balancing Act: Flavorful Pizza Topping Combinations “We can form a single united body, while the enemy must spit up into fractions. Hence there will be a whole pitted against the separate parts of the whole, which means we shall be many to the enemy’s few.”  Sun Tzu, The Art of War, 5th Century B.C. Making […]

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Balancing Act: Flavorful Pizza Topping Combinations

“We can form a single united body, while the enemy must spit up into fractions. Hence there will be a whole pitted against the separate parts of the whole, which means we shall be many to the enemy’s few.”  Sun Tzu, The Art of War, 5th Century B.C.

Making pizza is art. Each pizza is a song that starts with techniques to turn time, temperature, water, bacteria and grain into gasses, which, in turn, creates a textural wonder that is enjoyed with the allegro of toppings that play fast, quick and bright across the palate. The sensory memory that sets this pizza apart is a song that people seek out again and again, be it folded in your hand, on a piece of foil, cardboard box or porcelain plate. Pizza transforms inspiration, imagination and insight into a symphony of human creativity. Combining toppings is essential to building these perfect tastes, but to create these masterpieces, you just need to know how.

Usually, when someone asks me about pizza toppings, my pizza mind automatically goes to my makeline menu mix. I see that shiny monster and lift the lids to see the same-old 12 toppings. If you’re like me, you can’t help it — these are the backbone of my pizzeria, the most favorite pizza toppings that my customers order over and over. Our customers’ memories are all about that great experience they had before with these toppings, but these flavor memories can also be replicated in the present tense using creative and well-thought-out combinations. We all must agree that customers are becoming increasingly adventurous with their pizzas. This means that we need to be ahead of the culinary curve and know how to pair toppings in new and innovative ways.

Taste Treatment Plant

There are several ways to think about topping combinations that make for terrific pizzas. One is the flavor history of cooking and pizza, followed by the quality of toppings on hand, and lastly how these toppings interact with others and the platform that they are presented on. Here are a few questions to ask yourself before engineering a new pizza.

Taste: Is it Sweet, Salty, Bitter, Acidy/Sour or Umami/Savory?

Texture: Is it Dry, Crunchy, Soft, Gooey, Wet or Chewy?

Aroma: Is it Sweet, Smokey, Vegetal, Pungent or Wheaty?

Color: Does it have eye appeal?

Pairing: Is there a feeling of completeness? Do all the topping players embrace each other by complimenting or balancing each other?

When thinking about pairing toppings on pizza, think about the last time you’ve experienced a new combination. That taste starts with color stimulating your eye in an introduction to the whole experience followed by aroma, which consists of 80-90 percent of the flavor experience. The textural crunch of a brilliant cornicione, or crust, releases the salty wheatiness that stimulates your appetite, while the sweet umami of the cheese satisfies your need for pleasure. Perhaps the sourness, acidity or spiciness of an ancillary topping adds sparkle and brightness to the finish. You marvel as every bite combines the five elements in a symphony of taste.

Pizza Topping Pairing Blender

Many pizza makers swear by adding only 2-3 toppings to a pizza. But depending upon whether you’re adding flavor vs. enhancing flavor, this may not be enough to bring the flavors to the pinnacle of taste. Your choice of heightening flavors can take two avenues: Adding flavor or enhancing flavor.

Here are a few examples of adding flavor to a three-topping pizza to make it shine:

  • Gorgonzola + Pear + Walnut (add spinach)
  • Mozzarella + Basil + Tomato (add Prosciutto di Parma)
  • Gruyere + Ham + Hazelnuts (add fig jam)

Here is an example of enhancing flavor to a three-topping pizza to make it shine:

  • Manchego + Quince Paste + Almonds (enhance by roasting almonds)
  • Caciocavallo + Ham + Red Peppers (enhance by pickling the red peppers)
  • Provolone + Tomato sauce + Roasted Red Onion (Enhance by roasting onions with Calabrian chilies)

Extra Texture

The creation of pizza is in a unique position to project flavors because it has a very flavorful platform to consider while planning a flavor path. Much like pasta, you need to consider not only the texture, flavor and overall mouthfeel of the pizza but the way it is cooked. Is it caramelized, pillowy and charred, or crispy, thin and golden?

These examples provide just a peek into how pizzas may be enhanced by pizza toppings. There are many historical topping variations to look for that have been used in the past that work well on the pizza platform. They are:

  • Gorgonzola, Fig Jam, Walnuts
  • Artichoke, Roasted Leek, Parmigiano, Cream
  • Mozzarella, Ricotta, Mortadella, Pistachio
  • Anchovy, Garlic, Romano, Parsley
  • Zucchini, Egg, Parmigiano
  • Clam, Chili, Parsley, Romano
  • Eggplant, Roasted Red Pepper, Onion
  • Tomato, Garlic, Oregano
  • Shrimp, Andouille Sausage, Red Onions
  • Peaches, Bresaola, Burrata, Pecan
  • Steak, Blue Cheese, Watercress
  • Fennel, Sausage, Radicchio, Chili flakes

Pork Belly Pizza with Roasted Leeks, Pickled Lemon and Hazelnut

This pizza is amazing because of the wonderful pairing of leeks and pork which transforms like a mushroom cloud of flavor. The Gruyere adds a sour note to the melting mozzarella and the sweet lemon hit is followed by the textural crunch of the hazelnuts.

Get the Pork Belly Pizza with Roasted Leeks, Pickled Lemon and Hazelnut recipe.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

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Tools & Equipment You’ll Need for a Full Bar https://pizzatoday.com/topics/operations/tools-equipment-youll-need-for-a-full-bar/ Thu, 25 Apr 2024 19:01:44 +0000 https://pizzatoday.com/?post_type=topics&p=147443 Bar Ready — Everything from bar equipment, bar licensing, inventory, bar glassware other bar accessories Adding a bar to your restaurant is an immediate ROI builder. It will bring you more options for sales and give you a whole new clientele: people who want to drink at a bar. Additionally, this sub-segment can be a […]

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Bar Ready — Everything from bar equipment, bar licensing, inventory, bar glassware other bar accessories

Adding a bar to your restaurant is an immediate ROI builder. It will bring you more options for sales and give you a whole new clientele: people who want to drink at a bar. Additionally, this sub-segment can be a whole influx of afternoon and late-night business that family dining doesn’t allow for. Additionally, it provides solid incremental revenue because people don’t typically buy more than one entree. Still, they do buy more than one drink, lending it to having significantly more profit potential per transaction than a non-bar restaurant. But the way you play it is highly nuanced.

So, let’s discuss what you need for a successful bar. I can tell you from personal experience: I’ve transferred from a non-bar restaurant to a full-bar restaurant, and here’s everything I needed and wish I had known earlier.

The first and foremost thing you need to know is to build an actual bar. What do I mean by that? I mean, don’t build a little satellite nook. I mean, build a real bar. Build a bar that can stand on its own. Build a bar like you would if you were only a bar and nothing else because if you build it that way, as a primary revenue generator, it will function like one. That’s why a little satellite nook with three seats in the corner will not do you any favors. It’s going to look like the bush league, and it’s not going to return any investment.

The next rule is butts in seats lead to revenue. You will make more money if you can get 10, 12 or 15 seats at a bar. If you have some table or booth seating nearby, you can transfer those to a high-top table to create more of a bar vibe and then separate the bar from the restaurant with stub walls.

Here’s what you’ll need to get started:

Bar Equipment:

Let’s start with the basics. Of course, you’re going to need a bar refrigerator. You will need a fridge even if you’re just a can-and-bottle beer bar, but don’t stop there. The amount of money you’ll get from a bottle of vodka versus a bottle of beer is exponentially better in terms of food cost percentage. So, it’s only worth doing a full-blown bar if you have a cocktail program.

Next, you’ll need a beverage dispensing system for beer or even wine. This is a different type of refrigerator than your bottle and can fridge. Additionally, with a draft system comes cleaning and setting up draught lines, which is a whole other expense in and of itself.

Next, you need a proper cocktail station. This will have a sink, speed rails, garnish station, and a section for all your small wares like shakers, strainers, muddlers, spoons and jiggers. Yes, you want to use all those items, and no, you should not buy them from a fancy store. You can get durable and simple items from a restaurant supply store.

Another mandate is that you’ll need an ice bin and potentially an ice maker, depending on how far your bar is from your current ice machine. Otherwise, you’ll need a big ice bin.

Here are some other things you might need, but not necessarily. An espresso machine for non-alcoholic drinkers or to infuse your cocktails. A blender, if you plan to offer frozen drinks and up lighting or neat shelves and inviting decor that makes the bar more than just a bar, but a place that people want to drink at the bar.

The bar furniture will also influence that. A stool without a back and cushion will not have a solid return on investment like a cozy, mahogany-bound chair. The nicer the furniture, the more you can charge for a gin and tonic.

Bar Glassware:

You’ll need pint glasses, rocks, Collins and martini glasses. Try to make them slightly different from the average to stand out and match your brand.

Licensing and permits:

Depending on which state you are in, you could be taking on a massive amount of cost. Proper signage on the bar, potentially a gated-off area, and the liquor license could cost anywhere from a few thousand dollars to hundreds of thousands of dollars.

Cocktail List R&D:

Also, consider the cost of building a solid program, taste tests, iterations, etc. Having a straight-up list of cocktails will get you in the door, but a curated cocktail list will separate you and bring intrigue and purpose to your bar program. This will require an actual bartender with some level of mixology and you documenting all the procedures; so, you are not bound to that single mixologist if they ever decide to leave your business.

For all these components to come together, the bar should be designed for efficiency and customer engagement. If you’re completely new to this and have the funds to do so, engaging a professional is not a bad idea.

Bar Staffing:

Do not try to turn regular servers into glorified servers that also work the bar. This rarely works. Bartenders need to be bartenders and dress the part. The beauty of a bartender is they’re behind the bar, so inherently, everyone knows that they’re working the bar. So, they don’t need to wear the standard casual uniform. They can add some flair to what they wear, which will work because people will know they are the bartender. So let your suspenders and hipster mustache go for broke behind the bar.

Inventory Management:

Another thing rarely included in a new bar is proper due diligence on how much product is wasted. You can simply go based on cash purchasing to verify your run rate, but having an assessment of how much waste you have, whether by calculating it yourself or using an inventory program, is a solid way to start off your bar program and know how much you’re wasting or losing to theft.

Insurance:

Additionally, you’ll need insurance. Insurance is not something to be taken lightly, and if you don’t get revised insurance when you add a bar, you could be setting yourself up for a cataclysmic event if something goes sideways on you.

So why do it?

All this takes a lot of planning and execution, but it is entirely doable and completely worth it. Look at all these tools as an opportunity to take on something different and be more than you were yesterday. But remember the cardinal rule of restauranting: If it’s not impressive, then by default, it is unimpressive, basic, and not worth anything. So, stand out and make the bar you want to drink at so that others will as well.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Bar Staff Training https://pizzatoday.com/topics/employee-management/bar-staff-training/ Thu, 25 Apr 2024 18:43:38 +0000 https://pizzatoday.com/?post_type=topics&p=147429 Pizzeria owners must make sure employees know safety, hospitality and beverages — Bar Staff Training Training bar staff entails much more than demonstrating how to make a Negroni or Aperol Spritz. Learning how to pour wine and beer and prepare cocktails is important, but pizzeria owners say they cover other important details when teaching crew […]

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Pizzeria owners must make sure employees know safety, hospitality and beverages — Bar Staff Training

Training bar staff entails much more than demonstrating how to make a Negroni or Aperol Spritz. Learning how to pour wine and beer and prepare cocktails is important, but pizzeria owners say they cover other important details when teaching crew members how to serve alcohol. Whether it’s a small selection of wines and beers that pair well with pizza, or a full cocktail program showcasing the latest trends, alcohol sales account for a large portion of dine-in revenues. Alcohol also presents risks, as restaurants that serve alcohol could find themselves potentially liable if a customer becomes intoxicated and injures themselves or others.

Safety is Crucial in Bar Training

At Soprana Rooftop Cucina in Asheville, North Carolina, safety is the top priority in bar training. The rooftop pizzeria, located atop the new Embassy Suites by Hilton Asheville Downtown, opened in March. “At Soprana Rooftop Cucina, we prioritize responsible alcohol service to ensure the safety and enjoyment of our guests,” Brian Sherwood, director of food and beverage at Embassy Suites by Hilton Asheville Downtown, and Sean Moline, outlets manager at Embassy Suites by Hilton Asheville Downtown, said by e-mail. “Our team undergoes rigorous TIPS (Training for Intervention Procedures) certification, equipping them with the knowledge and skills to navigate legal regulations seamlessly while understanding the nuances of alcoholic beverage flavors and pairings.”

There is mandatory TIPS Training, and the entire service staff is certified to handle alcohol service responsibly. Staff at Soprana learn key standards, such as how to verify a customer’s age by rigorously checking IDs to uphold legal age requirements. Another standard is bartender protocol, which refers to following strict procedures to prevent overpouring and maintain quality. Staff closely monitor guest consumption to intervene when necessary, and are trained to identify signs of intoxication and manage situations effectively. There are also preventative measures, which include promoting responsible drinking by offering food, water and regulating drink service timing.

This focus on safety takes precedence over other beverage-related lessons. “Our commitment is to create a safe and enjoyable environment for all,” Sherwood and Moline say.

Online or Classroom Bar Training

TIPS (Training for Intervention ProcedureS) offers online and classroom programs that teach responsible sale, service and consumption of alcohol. Employers need to check with their state authority to see whether online training fulfills regulatory requirements for the state. TIPS’s parent company, 360training, notes on the TIPS website that the program provides a “reasonable efforts defense” in third-party liquor liability lawsuits, and provides a means of mitigating ABC violations, which can result in lowered fines and a waiver of license suspensions.

Another safety-focused training program comes from the National Restaurant Association, which developed the ServSafe Alcohol training program. ServSafe, also available online or in-person, is designed to equip foodservice industry workers with an understanding of the risks and responsibilities of alcohol service, and help them gain critical skills to protect restaurant customers and reduce operators’ risk of liability. ServSafe training programs, which are also available for food safety, allergens and workplace issues, are updated frequently to reflect regulatory changes and policy updates. Some states have mandatory training requirements, while others are optional, and ServSafe maintains an interactive map of state requirements on its website.

Bar Hospitality Lessons

Pizzeria owners say bar staff training also covers service-related topics. Employees must learn about hospitality, and how to answer customer questions about the various beverages. “The vast majority of the guests are not going to be craft beer nerds, they just want a good experience,” says Ned Lavelle, cofounder of Pinthouse, a pizza and beer establishment in Austin, Texas. “We do a deep dive on beer knowledge so the team can speak intelligently with guests.”

Pinthouse makes and serves 200 different beers a year. Each location has about 40 beers on tap, and some beers change each week. Lavelle sends employees a newsletter that describes each beer’s hops, flavor, ABV and style notes. “We’re also starting to talk about mouthfeel and special ingredients or inspirations for that beer,” Lavelle says.

There are also quarterly tasting sessions to discuss new beers and flavors. “If we tell someone this beer smells like lichee or dragon fruit, we bring the fruits in,” Lavelle says. “The team can start to develop that palate and understand what those buzzwords mean so they know they’re not just words to make the beer sound exotic.”

The 20 to 30 bartenders across the four Pinthouse locations must be Level One Cicerone certified, which means they passed the Certified Beer Server exam of the Cicerone Certification Program. Bartenders also learn to talk with customers, find out what they like, and recommend the right beer for them. “Number one is they’ve got to have hospitality,” Lavelle says. “You have to read the guest.”

Take a Test

At Good Pie in Las Vegas, owner Vincent Rotolo works with a consultant to develop new drinks and to conduct quarterly training sessions with the bar staff. The drinks must be easy to prepare, delicious and authentic to the Italian food experience. “If I have to explain the drink, if it takes more than four steps, we’re not going to do it,” he says.

Bar staff must know about the different spirits, the various Italian wines, and other details. Rotolo sends the staff PDF documents with information about beer, wine and spirits. “What we are looking for in a service professional behind the bar is knowledge,” he says. “If you can’t name five single malt scotches, tell me how vodka is created, and know the difference between tequila and mescal, you can’t work behind my bar,” he says.

New employees must pass a test that includes making three cocktails. People who don’t pass can start working at the slice window, and gain knowledge to work as a barback, then bartender. Bar staff training is part of the larger strategy of providing memorable customer service. “It’s not enough to have great food or great beverages anymore,” Rotolo says. “It’s about the experience.”

Others maintain that hiring is a key element for success in bar training. “A great bar staff starts with finding the right fit,” says Christopher Pinsak, chief restaurant operations officer for BJ’s Restaurants. “At BJ’s, we prioritize high work ethic, self-awareness, great communication and organizational skills. If a candidate has these skills in place, they are already halfway to being a great bartender.”

NORA CALEY is a freelance writer who covers small business, finance and lifestyle topics.

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Domino’s is Tipping Customers Who Tip Their Delivery Drivers https://pizzatoday.com/topics/industry-news/dominos-is-tipping-customers-who-tip-their-delivery-drivers/ Thu, 25 Apr 2024 12:57:54 +0000 https://pizzatoday.com/?post_type=topics&p=147422 “You Tip, We Tip” promotion gives customers a $3 “tip” to use on their next online delivery order ANN ARBOR, Mich., April 25, 2024 /PRNewswire/ — Domino’s Pizza Inc. (NYSE: DPZ) brought you Carryout Tips. Now the largest pizza company in the world, known for its value innovation, is launching You Tip, We Tip – a promotion that tips customers who tip their delivery drivers, beginning April 29. […]

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“You Tip, We Tip” promotion gives customers a $3 “tip” to use on their next online delivery order

ANN ARBOR, Mich.April 25, 2024 /PRNewswire/ — Domino’s Pizza Inc. (NYSE: DPZ) brought you Carryout Tips. Now the largest pizza company in the world, known for its value innovation, is launching You Tip, We Tip – a promotion that tips customers who tip their delivery drivers, beginning April 29.

“Domino’s drivers have been hustling to deliver hot, delicious pizzas since 1960, and we love that customers have been tipping them for their great service since day one,” said Kate Trumbull, Domino’s senior vice president – chief brand officer. “But these days, everywhere you go, there’s a tip screen. The pressure to tip is real, even when no extra service is provided. So, we decided to flip the script and show our appreciation by tipping customers back.”

How Does You Tip, We Tip Work?

When customers tip their Domino’s delivery driver $3 or more online, they’ll receive a $3 coupon to use on the following week’s online delivery order.

Domino’s is the first quick-service restaurant to tip customers for tipping their delivery drivers. To learn more about Domino’s You Tip, We Tip promotion, visit dominos.com/youtipwetip.

About Domino’s Pizza®

Founded in 1960, Domino’s Pizza is the largest pizza company in the world, with a significant business in both delivery and carryout pizza. It ranks among the world’s top public restaurant brands with a global enterprise of more than 20,500 stores in over 90 markets. Domino’s had global retail sales of nearly $18.3 billion in 2023. Its system is comprised of independent franchise owners who accounted for 99% of Domino’s stores as of the end of fiscal 2023. In the U.S., Domino’s generated more than 85% of U.S. retail sales in 2023 via digital channels and has developed several innovative ordering platforms including seven unique ways to order Domino’s. In 2023, Domino’s launched Pinpoint Delivery, a new technology that allows customers to receive a delivery nearly anywhere, including places like parks, baseball fields and beaches.

Order – dominos.com
Company Info – biz.dominos.com
Media Assets – media.dominos.com

SOURCE Domino’s Pizza Inc.

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Marco’s Pizza Pulls Consumers Out of Pizza Ruts in New Brand Campaign https://pizzatoday.com/topics/industry-news/marcos-pizza-pulls-consumers-out-of-pizza-ruts-in-new-brand-campaign/ Mon, 22 Apr 2024 15:11:14 +0000 https://pizzatoday.com/?post_type=topics&p=147411 Marco’s brand brings quality and fresh flavor to the forefront to elevate every occasion TOLEDO, Ohio, April 22, 2024 – Marco’s Pizza, one of the nation’s fastest-growing pizza brands, announced today the launch of a new brand platform, But Wait, There’s Marco’s™, designed to disrupt routine ordering behavior and remind consumers of a tastier option […]

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Marco’s brand brings quality and fresh flavor to the forefront to elevate every occasion

TOLEDO, Ohio, April 22, 2024 Marco’s Pizza, one of the nation’s fastest-growing pizza brands, announced today the launch of a new brand platform, But Wait, There’s Marco’s, designed to disrupt routine ordering behavior and remind consumers of a tastier option – Marco’s Pizza!

The opportunity to awaken consumers to the flavorful choice is significant. In fact, 66% of consumers had pizza within the last week, yet 96% of consumers’ last pizza order was from an establishment they had been to before, according to the Datassential 2024 Pizza Keynote.

But Wait, There’s Marco’s™ encourages consumers to break free from the mundane and try the big, bold flavors of Marco’s Pizza that come from its commitment to craftmanship: fresh dough made in every store, every day; the founder’s signature sauce; a fresh, never frozen  blend of three real cheeses; and premium toppings baked atop an always golden crust.

The new brand platform kicks off today with a national advertising campaign, created by Chicago-based BarkleyOKRP. At the heart of the campaign are new :15 and :30 spots that will air on major networks on linear and streaming TV, executed by Marco’s new media agency of record, Noble People.

In addition to the new TV spots, the brand is bringing But Wait, There’s Marco’s™ to life through print, radio, paid social media, digital out-of-home units, email marketing, and a full creative refresh that delivers a brighter, more modern look and feel across all touch points.

“From day one, Marco’s Pizza has delivered superior quality and next-level flavor. And it’s time for more consumers to taste the difference,” said Denise Lauer, Chief Marketing Officer, Marco’s Franchising, LLC. “The launch of our new brand platform, But Wait, There’s Marco’s, inspires consumers to change up their pizza routine and experience the extraordinary flavor that we bring to the table every day. We believe consumers will discover that Marco’s Pizza is more than better.”

From captivating new imagery of its hallmark products to an unforgettable new tagline that interrupts common pizza eating occasions, the But Wait, There’s Marco’s™ brand platform urges consumers to never settle for mediocre pizza.

“There’s nothing better than a delicious rhythmic hook to shake up the status quo. And we’re doing this by celebrating the quality and craft that goes into every Marco’s pizza,” said Matt Reinhard, BarkleyOKRP Founder and Head of Design. “With this new campaign, we have an opportunity to showcase a modern twist on one of the category’s fastest growing brands.”

Marco’s Treats Taste Buds with Two Delicious Offers

Starting today, consumers can make Marco’s their first-round pick and score 32% off all menu-price pizzas* using code 32MPP this Monday, April 22 through Thursday, April 25. Offer available for online and app orders only; see www.marcos.com for details.

In addition, the brand is celebrating the launch of its new But Wait, There’s Marco™ platform with an unbeatable offer to help consumers elevate their pizza experience. Marco’s most popular pizza – the Pepperoni Magnifico® loaded with both classic and crispy, cupped Old World Pepperoni® – is available for just $9.99 using code PEPMAG for a limited time.**

For more information about this offer, Marco’s Pizza and to find your nearest location, please visit www.marcos.com or download our mobile app available on the App Store or Google Play.

ABOUT MARCO’S PIZZA

Marco’s Pizza is the one of the fastest-growing pizza brands in the United States. Marco’s was founded in 1978 by Italian-born Pasquale (“Pat”) Giammarco and delivers a high-quality pizza experience, known for its dough made from scratch and its three fresh signature cheeses. The company has grown from its roots as a beloved Ohio brand to operate over 1,100 stores in 34 states with locations in Puerto Rico and the Bahamas. Most recently, Marco’s Pizza was ranked No. 51 on Entrepreneur Magazine’s 2023 “Franchise 500” ranking. Other recent accolades include a high ranking on Newsweek’s 2023 “America’s Best Customer Service” in pizza chains list, ranked No. 40 on QSR’s Top 50 and has been featured six consecutive years on Nation’s Restaurant News’ prestigious “Top 500” ranking.

* Use code: 32MPP. Limited time only. Price and participation may vary. Available only on orders placed through Marco’s app and marcos.com only. Not valid with catering, other offers, or discounts or through 3rd-party delivery apps. Order must include all required items. Price and delivery fee may vary. Delivery orders must meet stated minimum. Other restrictions may apply.

** Use Code PEPMAG. Valid on the Large Pepperoni Magnifico® only. For a limited time only at participating stores. Order must include all required items. Not valid with other offers or discounts or through 3rd-party delivery apps. Price and delivery fee may vary. Delivery orders must meet stated minimum. Other restrictions may apply.

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Parry’s Pizzeria & Taphouse Celebrates Grand Opening on April 22nd! https://pizzatoday.com/topics/industry-news/parrys-pizzeria-taphouse-celebrates-grand-opening-on-april-22nd/ Fri, 19 Apr 2024 13:03:46 +0000 https://pizzatoday.com/?post_type=topics&p=147407 FORT WORTH, Texas, April 19, 2024 /PRNewswire/ — Parry’s Pizzeria & Taphouse is thrilled to announce the Grand Opening of its Fort Worth, TX location on Monday, April 22, in the Victory Shops at Heritage Trace, near Alliance Town Center! The Parry’s team is excited to serve up some NY-style pizza, wings, sandwiches, pasta and more, plus 72 beers on draft, to […]

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FORT WORTH, TexasApril 19, 2024 /PRNewswire/ — Parry’s Pizzeria & Taphouse is thrilled to announce the Grand Opening of its Fort Worth, TX location on Monday, April 22, in the Victory Shops at Heritage Trace, near Alliance Town Center! The Parry’s team is excited to serve up some NY-style pizza, wings, sandwiches, pasta and more, plus 72 beers on draft, to residents of Fort Worth!

A ribbon-cutting ceremony, presented by the Fort Worth Chamber of Commerce, will take place at 10am on Monday, and all are welcome to join. PLUS, in celebration of Parry’s newest location, the first 25 parties in line for the opening on the 22nd will receive a guaranteed Grand Opening prize bag valued up to $50. Arrive early to secure your prize!

AND, all day Monday and Tuesday, Parry’s will be raffling off FREE PIZZA AND FREE LUNCH SPECIALS EVERY WEEK for 6 months! A total of 20 lucky guests will win these incredible raffles.

Parry’s Pizzeria & Taphouse is located at 9601 North Freeway, Fort Worth, TX 76177.

About Parry’s Pizza
Parry’s launched in 2007 as a New York-style pizza joint that was great for a quick bite and perhaps a beer or a glass of wine. Over the past 17 years, the restaurant’s reputation for “craveably crafted” food at a family-friendly value has grown, and Parry’s has evolved into a complete dining experience. Sure, pizza, wings and fried dough (customer favorites) are still on the menu, but Parry’s also has become a craft beer haven with some of the best rotating tap lists around.

Parry’s restaurants are built with a unique, New York warehouse feel, complemented with inviting fixtures and decor that allow you to feel even closer to the city that never sleeps. The Parry’s vibe is perfect for lunch, dinner or a special occasion.

Parry’s partners with numerous community groups including schools, churches and nonprofits to host donation nights throughout the year. Plus, a portion of every Parry’s Pint sold is donated to nonprofit partners as part of the company’s “Pennies from Pints” program. Dallas-Fort Worth Parry’s locations support Minnie’s Food Pantry and the National Breast Cancer Foundation with their Pennies from Pints donations.

Parry’s mission is simple, and the company strives to deliver on it every single day: Craveably Crafted Food & Beer Served with Uncommon Hospitality.

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Hobart Announces Custom-Designed Mixer Giveaway Winner https://pizzatoday.com/topics/industry-news/hobart-announces-custom-designed-mixer-giveaway-winner/ Wed, 17 Apr 2024 16:03:34 +0000 https://pizzatoday.com/?post_type=topics&p=147397 TROY, Ohio (April 16, 2022) — Hobart, the premium commercial food equipment manufacturer known for designing and building some of the most reliable, must-have equipment, has announced Deborah St. Clair from Carota’s Pizza in Augusta, Ky. as the winner of its annual custom-designed mixer giveaway. The giveaway was held at the International Pizza Expo in […]

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TROY, Ohio (April 16, 2022) — Hobart, the premium commercial food equipment manufacturer known for designing and building some of the most reliable, must-have equipment, has announced Deborah St. Clair from Carota’s Pizza in Augusta, Ky. as the winner of its annual custom-designed mixer giveaway. The giveaway was held at the International Pizza Expo in Las Vegas in March.

Deborah St. Clair from Carota’s Pizza in Augusta, Ky. won a Hobart® Legacy+® HL662 pizza dough mixer at the International Pizza Expo in Las Vegas in March.

Deborah St. Clair from Carota’s Pizza in Augusta, Ky. won a Hobart® Legacy+® HL662 pizza dough mixer at the International Pizza Expo in Las Vegas in March.
Photo Courtesy of Hobart

St. Clair, owner of Carota’s Pizza, won a Hobart® Legacy+® HL662 pizza dough mixer (valued at $35,000) that featured a martial art “DoughJo” design, complete with dragons and pizza slices. The Legacy+ HL662 mixer features the Hobart-exclusive VFDadvantage that provides high torque, low RPM speed for mixing continuous batches of pizza dough. Shift-on-the-Fly™ allows operators to gain productivity by making speed changes while the mixer is in operation, while a soft start technology gradually ramps up mixing to reduce ingredient splash-out and protect the motor.

Hobart would like to congratulate St. Clair and the staff at Carota’s Pizza for being the proud new owners of the Legacy+ HL662 pizza dough mixer.

About Hobart

At Hobart, an ITW Food Equipment Group LLC brand, it is our mission to provide premium food preparation equipment that foodservice and food retail professionals can trust to work hard and deliver quality, consistent results day in and day out, empowering them to focus on what they love most—creating great food for great people. From one plate to one thousand, Hobart helps you satisfy every appetite. Whether you need to mix, chop, grind or peel, our legendary equipment is the perfect partner. Backed by our nationwide network of 1,500 factory-trained service technicians, we’re always nearby to install, maintain and service your equipment. Hobart is part of ITW Food Equipment Group LLC (a subsidiary of Illinois Tool Works Inc.) and is proud to be an ENERGYSTAR® Partner of the Year since 2008. Explore Hobart by visiting Hobartcorp.com, by connecting with us on Facebook at Facebook.com/hobartcorp or by contacting your local Hobart representative at 888-4HOBART.

 

Check out more news from International Pizza Expo, including pizza competition results, show floor takeaways and happenings in our Pizza Expo News Hub.

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Little Caesars Fuels Nationwide Growth Signing Several New Multi-Unit Development Agreements https://pizzatoday.com/topics/industry-news/little-caesars-fuels-nationwide-growth-signing-several-new-multi-unit-development-agreements/ Wed, 17 Apr 2024 13:55:12 +0000 https://pizzatoday.com/?post_type=topics&p=147396 Leading Pizza Chain to Add More Than 30 Restaurants Across Seven States DETROIT, April 17, 2024 /PRNewswire/ — Little Caesars, the third largest pizza chain in the world, announced today the signing of several new multi-unit development agreements to expand its presence across target markets in the U.S., fueling the brand’s ongoing efforts to grow with ambitious operating […]

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Leading Pizza Chain to Add More Than 30 Restaurants Across Seven States

DETROITApril 17, 2024 /PRNewswire/ — Little Caesars, the third largest pizza chain in the world, announced today the signing of several new multi-unit development agreements to expand its presence across target markets in the U.S., fueling the brand’s ongoing efforts to grow with ambitious operating partners. As part of these deal signings, Little Caesars will open more than 30 new restaurants throughout San DiegoMemphisTampaRaleighMinneapolis-St. PaulSan Antonio and Eugene.

Spearheading Little Caesars expansion across Southern California is Leo Gonzalez, an experienced franchise owner operating multiple Little Caesars restaurants in Santa Barbara and Los Angeles. Recognizing areas of opportunity to grow the brand across an untapped market, Gonzalez committed to open nine Little Caesars in San Diego over the next four years.

Just as motivated to bring Little Caesars to further locations are new franchise owners Jocelyn Monperousse and Lissette Isabel. Co-owners of RJBL Pizza, this dynamic female duo is set to open the first traditional Little Caesars restaurant in Bradenton, Florida. Their five-unit franchise agreement will support their continued development plans in the Tampa market going into 2027.

“The growth and momentum we’ve built in the first three months of 2024 underscores the strength and viability of Little Caesars. With a business model that’s built for our franchise owners, we’ve successfully garnered the attention of many experienced multi-unit operators,” said Patrick Cunningham, Vice President of U.S. Development at Little Caesars. “Our development pipeline is strong and as we look ahead into the year, we remain committed to building on this momentum, seeking opportunities to expand our presence while meeting the evolving demands of our guests through technology and innovation.”

In addition to the recent deal signings, Little Caesars plans to grow its footprint across the U.S. with its newest restaurant prototype – Little Caesars PODs. Featuring a design that’s built offsite, PODs have a quicker construction timeline than most traditional restaurants.

Little Caesars is actively seeking qualified multi-unit franchise operators to help propel development efforts in target markets nationwide, including in and around non-traditional venues like universities, water parks, airports and stadiums. Multi-unit franchising opportunities remain in regions across the U.S., including the Northeast, Pacific Northwest, Kansas CityNew Orleans, and North and South Carolina. The established brand offers franchisees a convenience-driven business model and an efficient concept.

For more information, interested candidates can visit franchise.littlecaesars.com.

About Little Caesars®  
Headquartered in Detroit, Michigan, Little Caesars was founded by Mike and Marian Ilitch in 1959 as a single, family-owned restaurant. Today, it is the third-largest pizza chain in the world, with restaurants in each of the 50 U.S. states and 28 countries and territories.

Known for its HOT-N-READY® pizza and famed Crazy Bread®, Little Caesars uses quality ingredients, like fresh, never frozen, mozzarella and Muenster cheese and sauce made from fresh-packed, vine-ripened California crushed tomatoes. The brand is known for innovation and is home of the exclusive Pizza Portal® pickup, a heated, self-service mobile order pickup station. Little Caesars is also the Official Pizza Sponsor of the National Football League.

An exceptionally high-growth company with over 60 years of experience in the $145 billion worldwide pizza industry, Little Caesars is continually looking for franchisee candidates to join the team in markets around the world. In addition to providing the opportunity for entrepreneurial independence in a franchise system, Little Caesars offers strong brand awareness with one of the most recognized and appealing characters in the country, Little Caesar. Little Caesars is proud to be part of the Ilitch Companies family of businesses.

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Pizza Hut Joins Forces with Viral Food Critic Keith Lee to Introduce the FamiLEE Community Pizza https://pizzatoday.com/topics/pizza-hut-joins-forces-with-viral-food-critic-keith-lee-to-introduce-the-familee-community-pizza/ Tue, 16 Apr 2024 14:47:23 +0000 https://pizzatoday.com/?post_type=topics&p=147391 In partnership with Keith Lee, Pizza Hut is donating $50,000 to two underserved public schools to support and honor Keith and Ronnie Lee’s community PLANO, Texas, April 16, 2024 /PRNewswire/ — Pizza Hut is thrilled to announce a partnership with acclaimed food critic, Forbes 30 Under 30 Creator and NAACP Outstanding Social Media Personality winner, Keith Lee, as they team up to support […]

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In partnership with Keith Lee, Pizza Hut is donating $50,000 to two underserved public schools to support and honor Keith and Ronnie Lee’s community

PLANO, TexasApril 16, 2024 /PRNewswire/ — Pizza Hut is thrilled to announce a partnership with acclaimed food critic, Forbes 30 Under 30 Creator and NAACP Outstanding Social Media Personality winner, Keith Lee, as they team up to support local communities and unveil the FamiLEE Community Pizza. As part of the brand’s $12ANY campaign1, the FamiLEE Community Pizza promises to redefine the pizza experience with its unique blend of flavors and community spirit.

Crafted by Keith Lee and featuring his family favorite toppings, pepperoni and bacon on hand tossed crust, the FamiLEE Community Pizza offers a tantalizing taste of culinary excellence and savory combinations. When it comes to pizza preferences, not every famiLEE has the same pizza cravings, so as part of the campaign, the brand is offering the $12ANY promotion alongside the famiLEE pizza that allows each famiLEE to customize their toppings and crust to meet their needs at an affordable price.

“I am blessed to team up with Pizza Hut for the FamiLEE Community Pizza and I’m excited to support causes that hit close to home,” said Keith Lee. “This partnership is all about sharing love through food, bringing communities together, and doing what we truly feel is supposed to be done within our space. Pizza Hut has been there during big moments in life with my family, and I’m grateful to be a part of this journey together and I can only be thankful in advance that this pizza will encourage others to do the same.”

In addition to his iconic food content that over 16 million people view daily, Keith Lee has always placed a significant value in his roots and community. That is why, as part of this partnership, Pizza Hut and Keith Lee will be donating $50,000 to Southfield ANT and OakHills High School, where Keith and his wife Ronni attended high school in an effort to reflect Lee’s dedication to education and community service.

Keith Lee is a creator who has really been shaping the food industry and one I have been an avid follower of for a long time,” said Lindsay Morgan, CMO at Pizza Hut. “His TikTok reviews are authentic and he celebrates community and family. We felt his personal brand was a perfect fit for Pizza Hut, so together we created the FamiLEE Community Pizza so guests can try Keith’s recipe and be a part of giving back to his community.”

The FamiLEE Community Pizza will be available nationwide for a limited time. For more information, visit pizzahut.com.

1 Only available on Original Pan®, Hand Tossed & Thin ‘N Crispy® crusts. Limited time offer at select participating locations only. 10 toppings max. Additional charge for Original Stuffed Crust® or extra cheese. Not available on Big New Yorker or Deep Dish. Taxes and delivery fees separate. Delivery fee is not a tip.

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Introducing Domino’s New York Style Pizza https://pizzatoday.com/topics/industry-news/introducing-dominos-new-york-style-pizza/ Mon, 15 Apr 2024 14:15:01 +0000 https://pizzatoday.com/?post_type=topics&p=147386 Featuring thin, foldable pizza slices with the perfect balance of cheese, sauce and toppings ANN ARBOR, Mich., April 15, 2024 – Craving a delicious, new crust that is thin and cut into big, foldable slices? Domino’s Pizza Inc. (NYSE: DPZ), the largest pizza company in the world, has you covered. Introducing New York Style Pizza: […]

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Featuring thin, foldable pizza slices with the perfect balance of cheese, sauce and toppings

ANN ARBOR, Mich., April 15, 2024 – Craving a delicious, new crust that is thin and cut into big, foldable slices? Domino’s Pizza Inc. (NYSE: DPZ), the largest pizza company in the world, has you covered. Introducing New York Style Pizza: a pizza that is designed to be even more delicious, whether you hail from New York City or beyond.

Domino’s New York Style Pizza is made with fresh, never frozen dough that is stretched thin, by hand. It is topped with a melty blend of cheese made with 100% real mozzarella and provolone, and cut into six big, foldable slices.

“Domino’s prides itself on offering a variety of pizza crusts for all different tastes,” said Russell Weiner, Domino’s CEO. “Our pizza chefs created this new pizza crust to allow the deliciousness of our ingredients to shine through. It has the perfect balance of crust, sauce, cheese and toppings in every bite, making it the star of the show. New York Style Pizza may become our customers’ new favorite crust!”

Customers looking to try Domino’s New York Style Pizza can take advantage of the following deals:

  • Large three-topping New York Style Pizzas for $10.99 each
  • Mix & Match Deal: order any two or more menu items (including medium two-topping New York Style Pizzas) for $6.99 each
  • Domino’s Rewards members may also redeem 60 points for a free medium two-topping New York Style Pizza.

To locate the nearest Domino’s and place an order, visit dominos.com.

About Domino’s Pizza®

Founded in 1960, Domino’s Pizza is the largest pizza company in the world, with a significant business in both delivery and carryout pizza. It ranks among the world’s top public restaurant brands with a global enterprise of more than 20,500 stores in over 90 markets. Domino’s had global retail sales of nearly $18.3 billion in 2023. Its system is comprised of independent franchise owners who accounted for 99% of Domino’s stores as of the end of fiscal 2023. In the U.S., Domino’s generated more than 85% of U.S. retail sales in 2023 via digital channels and has developed several innovative ordering platforms including seven unique ways to order Domino’s. In 2023, Domino’s launched Pinpoint Delivery, a new technology that allows customers to receive a delivery nearly anywhere, including places like parks, baseball fields and beaches.

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Joe Carlucci, Valentina’s Pizzeria in Madison, Alabama win Best of the Best Pizza Competition https://pizzatoday.com/topics/industry-news/joe-carlucci-valentinas-pizzeria-in-madison-alabama-win-best-of-the-best-pizza-competition/ Wed, 10 Apr 2024 18:40:58 +0000 https://pizzatoday.com/?post_type=topics&p=147350 Joe Carlucci, Valentina’s Pizzeria & Wine Bar, Madison, Alabama, wins Best of the Best Pizza at International Pizza Challenge 2024 Joe Carlucci, owner of Valentina’s Pizzeria & Wine Bar, Madison, Alabama, captured 2024 Best of the Best title at International Pizza Challenge (IPC) at Pizza Expo in Las Vegas, March 21, 2024. As last year’s Pizza […]

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Joe Carlucci, Valentina’s Pizzeria & Wine Bar, Madison, Alabama, wins Best of the Best Pizza at International Pizza Challenge 2024

Joe Carlucci, owner of Valentina’s Pizzeria & Wine Bar, Madison, Alabama, captured 2024 Best of the Best title at International Pizza Challenge (IPC) at Pizza Expo in Las Vegas, March 21, 2024.

As last year’s Pizza Maker of the Year winner, Carlucci went head-to-head again fellow Pizza Maker of the Year winners. The Best of the Best competition is an invite-only Best of the Best competition pitting this year’s Pizza Maker of the Year winner with previous year winners. The competition included three surprise ingredients: pork belly, red onion and pineapple.

Carlucci’s win made history as he is the only pizza maker to win pizza titles consecutively three years in a row with his previous 2022 Best Traditional Pizza in the World, 2023 Best Non-Traditional Pizza in the World, and 2023 Pizza Maker of the Year.

See all the Official International Pizza Challenge 2024 Best Pizza Winners.

For more news from Pizza Expo 2024, visit our Pizza Expo 2024 News Hub.

 

A Q&A with Best of the Best Pizza Winner Joe Carlucci

 

What does it mean for you to receive recognition as the Best of the Best?

Winning the 2024 Best of the Best Championship means the world to me. I have been in the industry for 25+ years and have been competing for most of them. I have failed more times than I can count, but I kept pushing forward. I have an incredible circle of people around me always pushing me to be better. Every year at the Pizza Expo I always go up to the Pizza Maker of the Year and Best of the Best trophy to look at and admire all of the amazing pizza makers listed. For me to now be one of the names on those trophies is a dream come true. I could not be more thankful and honored.

 

winning pizza, Joe Carlucci, Valentino’s Pizzeria & Wine Bar, Madison, Alabama, wins Best of the Best Pizza at International Pizza Challenge 2024

Winning pizza from Joe Carlucci, Valentina’s Pizzeria & Wine Bar, Madison, Alabama, to win the Best of the Best Pizza at International Pizza Challenge 2024.
Photo courtesy of Joe Carlucci

Tell us about your winning pizza. What made your pizza stand out?

Going into the competition I was scared, nervous, and just over thinking it. Days before someone I look up to and is a mentor to me gave me some advice that really helped me and put me over the top. I think we sometimes overthinking things and want to make something fancy or out of this world, but we forget less is more and the dough will always be center of attention. Like I said in my speech, pizza is like life you have good days and bad days and you good dough and bad dough – we are always evolving in life and in making the best pizza possible. All I did was use what they gave me and make sure the flavor profile came together. At the end of the day, I can say that my dough was the best I have ever made, and I can only learn from this competition and continue to grow my craft.

 

You’ve made history again. What has been key to achieving a Three Peat?

The key for my success is to never give up. I failed more times than I can count in this industry, but I believed in myself and kept going. Not only did I grow personally, but I opened my mind to new techniques and continued to learn to develop my craft daily.

 

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Papa Johns deepens strategic partnership with the Bajco Group to expand presence in North America with 50 new stores by 2028 https://pizzatoday.com/topics/industry-news/papa-johns-deepens-strategic-partnership-with-the-bajco-group-to-expand-presence-in-north-america-with-50-new-stores-by-2028/ Wed, 10 Apr 2024 17:11:24 +0000 https://pizzatoday.com/?post_type=topics&p=147349 Papa Johns continues to expand the company’s North American footprint with plans to open 50 new restaurants in partnership with longtime franchisee Nadeem Bajwa ATLANTA–(BUSINESS WIRE)–Apr. 9, 2024– Papa John’s International, Inc. (NASDAQ: PZZA) (“Papa Johns” or “Company”) today announced plans to open 50 new restaurants by 2028 in partnership with franchisee Nadeem Bajwa and his company, The Bajco Group, which has […]

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Papa Johns continues to expand the company’s North American footprint with plans to open 50 new restaurants in partnership with longtime franchisee Nadeem Bajwa

ATLANTA–(BUSINESS WIRE)–Apr. 9, 2024– Papa John’s International, Inc. (NASDAQ: PZZA) (“Papa Johns” or “Company”) today announced plans to open 50 new restaurants by 2028 in partnership with franchisee Nadeem Bajwa and his company, The Bajco Group, which has grown over the past 20 years to become one of Papa Johns largest domestic franchisees.

Furthering Bajwa’s goal to own 500 Papa Johns restaurants, the new agreement will expand the Papa Johns footprint in The Bajco Group’s existing markets across the Midwest and in Arizona, Pennsylvania and Florida, adding to the more than 200 restaurants the franchisee and his team currently operate.

“Nadeem’s story is a clear example of how Papa Johns supports its franchisees to build shared success,” said Joe Sieve, Papa Johns Chief Restaurant Officer “After starting his Papa Johns journey as a delivery driver, today he is one of the strongest ambassadors for the opportunities Papa Johns presents to its team members and franchisees. Nadeem’s confidence in the brand and expertise in the industry reinforces why he knows there has never been a better time to grow with Papa Johns.”

A proponent of paying it forward and creating future opportunities for his team members to build their own businesses with Papa Johns, Bajwa credits the Company’s business model and strong brand equity as integral to his success.

“Signing this deal, I am as excited today as I was 20 years ago when I opened my first restaurant,” Bajwa said. “Papa Johns is not just about business. My team members are my family – and that’s a whole different ballgame. I’m proud that in partnership with Papa Johns, I have been able to pursue my own aspiration, and watch my own team members go from starting their first jobs to becoming leaders.”

Earlier this year, Papa Johns announced the Back to Growth Program (B2G Program), a new development incentive program designed to accelerate growth in North America as part of its Back to Better 2.0 strategy. The new program will boost restaurant-level margins during the first five years of operations of new restaurants – equating to a 600-basis point of annual cost savings in restaurant P&Ls – which is expected to significantly improve cash-on-cash returns for franchisees, add scale for Papa Johns in key markets and attract growth-oriented franchisees.

In tandem with this program, Papa Johns is making significant investments to strengthen its North America development infrastructure. To attract new, growth-oriented franchisees and support current developing franchisees, Papa Johns is strengthening its development team through several key hires who will specifically focus on unlocking accelerated franchisee growth.

About Papa Johns

Papa John’s International, Inc. (NASDAQ: PZZA) (“Papa Johns”) opened its doors in 1984 with one goal in mind: BETTER INGREDIENTS. BETTER PIZZA.® Papa Johns believes that using high quality ingredients leads to superior quality pizzas. Its original dough is made of only six ingredients and is fresh, never frozen. Papa Johns tops its pizzas with real cheese made from mozzarella, pizza sauce made with vine-ripened tomatoes that go from vine to can in the same day and meat free of fillers. It was the first national pizza delivery chain to announce the removal of artificial flavors and synthetic colors from its entire food menu. Papa Johns is co-headquartered in Atlanta, Ga. and Louisville, Ky. and is the world’s third-largest pizza delivery company with more than 5,900 restaurants in approximately 50 countries and territories. For more information about the Company or to order pizza online, visit www.papajohns.com or download the Papa Johns mobile app for iOS or Android.

About Bajco Group

The Bajco Group is a privately held business enterprise based in the United States with its principal office in Canfield, Ohio and satellite office in Lahore, Pakistan. Its affiliated companies currently own and manage 200+ Papa John’s Pizza restaurants across 10 states in the U.S. and a commercial real estate portfolio across Midwest region of the United States.

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Pizza Dough Recipes for Top Trending Pizza Styles https://pizzatoday.com/topics/dough-production-development/dough-recipes-for-top-trending-pizza-styles/ Fri, 05 Apr 2024 14:36:28 +0000 https://pizzatoday.com/?post_type=topics&p=146828 Learn how to make the year’s biggest pizza styles: Detroit, New York, Grandma, Sicilian, Chicago Thin We’re predict which pizza style will be the year’s trending pizza style. During our recent pizzeria operator survey, we asked which pizza styles pizzeria owners looked to add in the next year. We included those pizza style findings in […]

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Learn how to make the year’s biggest pizza styles: Detroit, New York, Grandma, Sicilian, Chicago Thin

We’re predict which pizza style will be the year’s trending pizza style. During our recent pizzeria operator survey, we asked which pizza styles pizzeria owners looked to add in the next year. We included those pizza style findings in our 2024 Pizza Industry Trends Report. You can see more of this year’s biggest trends in the report.

Let’s dive a little deeper into the five most popular trending pizza styles and get into the pizza dough formula and pizza dough recipes so you can test a new pizza style in your restaurant.

Top 5 Trending Pizza Styles Dough Recipes

Detroit Style Pizza is proving it has staying power as the hot pizza style to add. A mover and shaker is New York-style pizza making its debut in the Top 5 Pizza Styles to add. Pushed out of the Top 5 by a paper-thin margin is Roman style. Here are the Top 5 Pizza Style trending this year:

  1. Detroit
  2. Grandma
  3. Sicilian
  4. New York
  5. Chicago Thin

Now let’s explore each dough style and find out how to make Detroit, New York, Grandma, Sicilian and Chicago Thin pizzas with tips and advices from the pizza industry’s top pizza masters and dough experts.

pepperoni pizza, via 313, austin, tx, detroit-style pizza, red top, detroit pizza

Pepperoni Detroit-style Pizza, Via 313, Austin, TX

Detroit Style Pizza Dough Recipe

Detroit-style pizza is the top pizza style on the rise two years in a row. Detroit pizza came on the national scene a decade ago and growing to mainstream status within the past few years. The square pizza is distinctively unique down to how its dough is proofed, the baking process down to ingredients used and how to apply toppings.

Detroit-style pizza features a medium-thick crust that’s light and airy on the inside, yet crispy on the outside, a signature of authenticity that’s achieved by a high moisture content (between a 68- and 72-percent hydration level) and the proofing process. Preparing your Detroit-style pizza dough takes care and attention to detail. Other identifying characteristics include: Pizzas is baked in square steel pans. Cheese is spread evenly across the entire pizza, edge to edge. Brick cheese is commonly used. Sauce goes on the top. Check out a complete Guide to Detroit Style Pizza.

Now to the Detroit Style Pizza Dough Recipe. We have three recipes for you to try from some of the biggest names in the pizza business. They are:

Smoke’s Detroit-Style Pizza Dough Recipe. Jeff Smokevitch is a World Pizza Champion who brought Detroit Style Pizza to Colorado — first to Telluride at Brown Dog Pizza, then to Denver and beyond with Blue Pan Pizza. Follow this Detroit pizza recipe. Jeff Smokevitch leads a demonstration at Pizza Expo to teach how to make a Detroit-style pizza. You can also watch him as he created a Detroit pizza in his home kitchen.

Detroit-Style Pizza Dough by John Arena. Co-owner of Metro Pizza in Las Vegas, John Arena is a go-to pizza dough expert. He shares his Detroit pizza recipe that includes a Poolish for Detroit-Style Pizza Dough. His recipe walks you through the dough process, dough fermentation and room temperature proof.

Tony’s Trending Recipe: Detroit Pizza. Tony Gemignani is a world-famous pizza master and restaurateur with over 30 restaurants, most notably Tony’s Pizza Napoletana in San Francisco. His recipe pays tribute to Shawn Randazzo.

grandma pizza, Tony Gemignani, Pizza style, pizza recipe

Grandpa Pie, Tony’s Pizza Napoletana, San Franciso, California

Grandma Pizza Dough Recipe

Grandma Pizza (aka Grandma Pie) is New York’s famous other pizza style. In a 2015 Respecting the Craft Column, Tony Gemignani made this prediction about the grandma pie that has come to fruition: “this unique style will soon gain momentum in the Midwest and on the West Coast.” What made the style gain momentum? He went on to say, “They are cooked in a half-black reinforced sheet pan, are heavily oiled and feature sliced mozzarella (sometimes shredded or fresh mozz). These pizzas are topped with tomato sauce and cooked in a gas brick oven. You could finish it with Grana Padano, herbs, pecorino, olive oil, Parmigiano and chopped garlic. Sometimes the dry cheese can go on before. This pizza is typically shorter/thinner than your typical Sicilian. It’s great for delivery, dine in and by the slice. Typically, this pizza is slightly fried more than a Sicilian because of the excess oil and thinness.

“Some of these pizzas have a very simple tomato sauce comprised of puréed or hand crushed tomatoes. Others have a super-sweet sauce or are a bit over-spiced. For example, you could use sugar, onions, onion powder, oregano and other dry or fresh herbs in the sauce. I’ve seen it several ways. Italian families always remember their grandma or mother making pizzas at home. It was always pushed out in some well-oiled pan, and they would add ingredients like anchovies, olive, crushed tomato, onions or cheese. The name literally originated from our collective grandma. It was simple, memorable and fun.”

Now, let’s get into the Grandma Pie pizza dough recipe. Tony Gemignani shares a recipe can be made from your pizza dough. Try the Grandma Pizza Dough Recipe.

direct method Sicilian, pepperoni pizza

Sicilian Pizza by John Gutekanst, Avalanche Pizza, Athens, Ohio

Sicilian Pizza Dough Recipe

To get to know this pizza style, let’s turn to our dough expert Laura Meyer in her Knead to Know: Sicilian Style Pizza. “Nowadays when you see Sicilian-style pizza on a menu, it generally means a thick-crust pizza made in a rectangular pan cut into square slices. Besides that, the range of toppings and application of toppings varies just as much as any other style of pizza. In addition, like other styles the line between bread and Sicilian “pizza” has blurred tremendously with techniques associated with other styles blended into it. But Sicilian pizza traces its inception back to sfincione.”

The dough is where the differentiation shines for Audrey Kelly, owner of Audrey Jane’s Pizza Garage in Boulder, Colorado in an article exploring the difference between Grandma and Sicilian pizzas. “They are risen for hours and then par baked. The bottom should always be crispy, providing a nice crunch to contrast the pillowy, light middle. They are rectangular in shape as opposed to the traditional square shape of a grandma. All of our pizza is naturally leavened, AKA sourdough. The Sicilian is where you can truly taste the beauty of this method. The long rise and fermentation really accentuate the flavor and strengthens the texture. I think of Sicilians as a cloud that carries a light amount of toppings. Some people might think that since the Sicilian is thicker in structure it can hold up to more toppings.

Dough Expert Laura Meyer, owner of Pizzeria da Laura in Berkeley, California, expands further. “Sicilians land between focaccia and the Roman pan style in that focaccia is very closely related to the Sicilian in its original form. Roman techniques and flours have begun to creep into the Sicilian style turning it into a sort of hybrid. Roman can take upwards of three days and have a high hydration leading to a very thin, crispy crust with a very large and airy open crumb structure. Since a lot of toppings are put on after the cooking process in Roman pans, it makes sense to have a large, open crumb structure as it does. The Sicilian style is meant to carry a heavier, wetter ingredient load so having a spongier texture that can hold everything without deflating it is ideal. Using long and controlled fermentation times, like Chris and John do, give the Sicilian a lightness to the interior. Hydrations into the 70s and above are more common with Roman styles and breads although can be found with some Sicilians. When it comes to higher hydrations, cook temps and whether doughs are topped and baked from raw or par baked then topped and cooked lends to very different finished products. The debate over par bakes or cooked form raw extends into Sicilians. For those looking for a slight crisp and a very soft interior, cooking from raw will give you that texture albeit a longer cook time. Par baking is going to give you a soft interior but the double bake is going to cook out more of the moisture giving you a firmer outer crust.”

Check out a basic Sicilian Style Pizza Dough Recipe to test in your kitchen.

new york style pizza slice, new york-style pizza, pizza styles

New York Style Pizza, Joe’s Pizza, West Village, New York City

New York Style Pizza Dough Recipe

New York Style Pizza is the No 1. most popular pizza in America. The first licensed pizzeria to open in the U.S. was Lombari’s, which opened in New York City in 1905. Dough uses flour, water, yeast, salt, olive oil. Typically, it requires a two- to three-day cold ferment. The crust is crispy, yet light and foldable. Crust should be about 1/8-inch thick through the middle with a raised edge. Slices should be cut into triangles. The signature way to eat a New York pizza slice is to fold it in half from crust edge to edge. Toppings are dispersed evenly and not too heavy to weigh down the pliable slice.

International Pizza Consultant Anthony Falco contributed a Knead to Know Column all about NY pizza. In the article, he says, “a NY-style pizza is big, it’s thin but not paper thin, crispy but still flexible enough to fold without cracking, and the toppings should be a cohesive amalgamation and applied with restraint and simplicity. It shouldn’t be too fancy, but that doesn’t mean you can’t use quality ingredients. It should always be cooked directly on the stones of the oven floor, be that gas, wood, electric or coal.” Falco also provided his New York Pizza dough recipe. Try Anthony Falco’s New York Style Pizza recipe.

In John Arena’s Knead to Know column, he conducted a Q&A with 2017’s NY-style Caputo Cup winner Dr. Derek Sanchez, who owns MiaMarcos in San Antonio, Texas. Derek provided a New York Pizza Dough formula using Baker’s Percentage. Check out Derek Sanchez’s New York Style Pizza dough formula.

For a traditional, basic New York style recipe, try this New York Style pizza dough recipe.

Chicago Thin Crust Pizza, Eno's Pizza Tavern, Dallas, Texas

Chicago Thin Crust Pizza, Eno’s Pizza Tavern, Dallas, Texas

Chicago Thin Style Pizza Dough Recipe

Notice all the super thin crust pizza that many are referring to as Tavern style lately? The original tavern style is from Chicago, a city also known for its Deep Dish. Chicago Thin Crust Style Pizza is far from its thick sibling. It has recently experienced an explosion in popularity. It’s something that the late Dough Doctor Tom Lehmann saw coming in the early 2010s. He said, when it comes to Chicago Thin, “any good, patent grade bread flour with 10.5- to 11.5-percent protein content should work well.” There are also a couple specifics he discusses. “A planetary type mixer will work best for mixing this dough. You will need to use a dough sheeter/roller to form the dough into skins. You could roll the dough by hand, but you will soon find this to be a lot of work. Hot and cold presses are just not suited to this production method.”
The Dough Doctor provided his dough formula for Chicago Thin with step-by-step instructions. Follow Tom Lehmann’s Chicago Thin Crust Pizza Dough recipe.

Dough expert Laura Meyer offers advice for those looking for a super crispy Chicago Thin Crust Pizza in her article Tavern Style Pizza is Sweeping the Nation. “Par baking the dough is another way to add crispiness to a thin-crust pie. As much as I love crispy thin-crust pizzas, they lose that crunch very quickly as the pizza cools down. Maintaining that crispiness is one of the hardest traits to keep. Utilizing cornmeal and a par bake or double bake method helps ensure your pizza stays crispy for a longer period of time. How would you do this?

Coat your dough ball in cornmeal and roll it out with a rolling pin or use a sheeter. Once you’ve reached your desired size or thickness, dock it, place it on a peel and slide it into the oven. Without any sauce, cheese or toppings, par bake it just for two minutes or just until it’s no longer raw and the bottom is just beginning to show some spots of color. Remove it from the oven and stack them until ready to use. When an order comes in, top it as you normally would and then finish the bake until it’s crispy and the toppings are cooked.”

Want to go even crispier, Tony Gemignani says in a Respecting the Craft column, “You can actually achieve a crispier crust by cooking in a well-seasoned pan. And doing so also is great for texture and flavor. Different types of oils can be used if you settle on this method. Play around with olive oil, cottonseed oil, canola or fats such as Crisco, butter or lard.”

Let’s not forget a Chicago Deep Dish Dough Recipe

Often thought of as the Windy City’s only pizza style. Deep Dish, joins Chicago Thin and Stuffed Pizzas as region’s pizza styles. Particularly popular in the Midwest, this style of pizza speaks for itself. It’s a close cousin to the Chicago-stuffed pie — the obvious difference being that all the toppings are placed on top and there is only one layer of dough. This unique pie stands out with a crisp, biscuit-like crust that comes up the sides of a three-inch pan. It’s thick with cheese and other ingredients, and then topped with a chunky tomato sauce and baked for 30 to 45 minutes.

Here’s a Chicago Deep Dish Pizza Dough Recipe.

This should get you started testing a new trending pizza style. Have fun and let us know what you learn in your test kitchen.

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Pizza Destinations: Hot Pizza Cold Beer, St. Louis; Bestia, LA, Fat Olives, Flagstaff https://pizzatoday.com/topics/people-pizzerias/pizza-destinations-hot-pizza-cold-beer-st-louis-bestia-la-fat-olives-flagstaff/ Fri, 05 Apr 2024 14:23:40 +0000 https://pizzatoday.com/?post_type=topics&p=147338 A Look at Pizzerias Across America: Hot Pizza Cold Beer, St. Louis; Bestia, LA, Fat Olives, Flagstaff Each month in Destinations, we highlight great pizzerias that have hit our pizza radar. These pizza places may have just opened to rave reviews, hit best pizza lists or have exciting news. If you’re a pizzeria that would […]

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A Look at Pizzerias Across America: Hot Pizza Cold Beer, St. Louis; Bestia, LA, Fat Olives, Flagstaff

Each month in Destinations, we highlight great pizzerias that have hit our pizza radar. These pizza places may have just opened to rave reviews, hit best pizza lists or have exciting news. If you’re a pizzeria that would like to be featured, reach out to Executive Editor Denise Greer at dgreer@pizzatoday.com.

Hot Pizza Cold Beer

St. Louis, Missouri

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The retro-décor concept, Hot Pizza Cold Beer, is the creation of Chef Mike Johnson who has appeared on Travel Channel’s Food Paradise, Beat Bobby Flay, TLC’s BBQ Pitmasters, and recently won “Best Burger in the World” “We’re defined as a family pizza restaurant and bar that serves high quality pizza with the best ingredients,” he says. “What makes us stand out is our over-the-top specials, including dishes like my personal favorite, the  The Menage A Za (a three way of supreme pizza, spinach artichoke calzone and garlic knots), along with our giant P.I.M.P. pizza slice, homemade SpaghettiO’s which we are calling “Skee-Yee-Tio’s,” our French bread pizza and a cannoli dip for dessert. We are also making sure that the vibe of the restaurant is super fun, with an arcade, murals and funny photos hung up, and a huge bar which seats about 25 people. We also specialize in local craft beer, hence the straight-forward name of our spot, and we are super excited to be the go-to for people looking for good food, good beer and good vibes.” The new restaurant has become known for the P.I.M.P. Slice. Johnson says,” The P.I.M.P. Slice is one giant slice of pizza loaded with whatever toppings you choose. People have come into the restaurant looking for the perfect photo opportunity with the huge slice, so we’re so happy that people are loving it and sharing about it.”

 


Bestia

Los Angeles, California

Bestia landed the No. 2 spot on Top 100 Pizza Spots according to Yelp Elites 2024. The trendy Italian restaurant was founded by Chef Ori Menashe and Genevieve Gergis in 2012. The Michelin recognized spot in a converted warehouse has been touted as one of LA’s best restaurants. Yelp raved over its Burrata pizza which features San Marzano tomatoes, Castelvetrano olives, oregano and fermented chilies. The Sage & Mortadella pizza is topped with Grana Padano, caciocavallo and aged balsamic. Pastas include the Cavatelli Alla Norcina — ricotta dumplings, black truffles, pork sausage and fresh thyme. On the Secondi menu, Grilled Branzino features pine nut pesto, Fresno chili, mixed basil and lemon. Lastly, the dolci menu highlights the Crème Fraîche Panna Cotta with winter citrus, wildflower honey & blood orange syrup and Meyer lemon cookies.

 


Fat Olives

Flagstaff, Arizona

Fat Olives came in at No. 35 on Top 100 Pizza Spots according to Yelp Elites 2024. The VPN certified restaurant began as a mobile catering company 25 years ago. Fat Olive hand makes over 500 pounds of mozzarella each week. The menu features bruschetta boards, from classic and goat cheese to unique options like Bacon Marmalade with mascarpone, baby arugula, Calabrian chili and local honey. In addition to its Margherita and Marinara, Fat Olive features pies like Ms. Piggy with creamy pesto, mozz/provolone blend, smoked bacon, pistachio mortadella, wood-roasted onion and basil. There is also the namesake Fat Olive with San Marzano tomato, mozz/provolone blend, whipped ricotta, whole green, black, blonde and Kalamata olives and fresh spinach.

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Knead to Know: What Does pH Do to Pizza Dough? https://pizzatoday.com/topics/dough-production-development/knead-to-know-what-does-ph-do-to-pizza-dough/ Tue, 02 Apr 2024 14:28:30 +0000 https://pizzatoday.com/?post_type=topics&p=147303 A Pizza Today Reader asks: I add old dough to new dough but have noticed it’s more acidic. When is it too much and what makes it ‘too much’? What does PH do to dough? You asked so you shall receive! Let’s talk about pH or acidity in dough. Now, I don’t want you readers […]

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A Pizza Today Reader asks: I add old dough to new dough but have noticed it’s more acidic. When is it too much and what makes it ‘too much’? What does PH do to dough?

You asked so you shall receive! Let’s talk about pH or acidity in dough. Now, I don’t want you readers to think I know every little thing about the molecular chemistry that makes up fermentation. The one thing I am most certain about is that the more I learn about dough and fermentation the less I really know. That to me is the most fun part about learning in that it never stops.

This is meant to be more of an introduction to pH. As with anything dough related there are a bunch of factors that go into the change and evolution of flavor and performance and as soon as you change one thing you change everything. At the end of this you will find a few names and resources that I use when I find myself in a pickle. These are the people and places I go to when I am trying to figure out nuance as more brains with more experience are always better than one.

In my restaurant my dough uses instant or dry active yeast so pH and acidity is on my mind in relation to flavor, but I’m not as preoccupied with it is as when I am making sourdough. The techniques and manipulations I use to coax flavor out of my dough are the same but are even more necessary when it comes to controlling a sourdough and the final product.

What is pH and how do I know what my dough is doing?

PH is the acronym used to measure acidity. The acidity, especially in sourdough, is where the sour comes from. There is a scale or range that is used to determine how acidic something is or the opposite known as alkaline. You hear the word alkaline a lot nowadays in regards to bottled water. The pH scale runs from 0 — the most acidic to 14 — which is alkaline. Right smack in the middle at 7 is neutral. It might seem counterintuitive but the lower the number the more acidic something is. To test the pH of your dough or preferment you can purchase a meter easily on Amazon or other retail stores that look, and are, as compact as a kitchen thermometer. Just like your handy kitchen thermometer, pH meters need to be calibrated but there are usually instructions on how to do this and how to care for your meter inside the box when you purchase one. To use a pH meter, you’ll want to insert the probe end into your solution, dough or preferment, wait a few seconds and the meter will give you a reading. Usually, these readings contain decimals as pH is not measured in solid absolutes but can be measured to a decimal point. The sweet spot for sourdough I’ve found to be around a level of 4 to 5.

Where does acidity come from?

The flavors and aromas we are trying to achieve are actually byproducts of fermentation between yeast and bacteria within dough or preferments. With a sourdough starter this would just be from the flour, water and yeasts that naturally live in your environment. The main strain of yeast we care about most is called Saccharomyces Cerevisiae, and the bacteria we are most concerned with are Lactobacillus (a.k.a. Lactic Acid) and Acetobacter (a.k.a. Acetic acid). These two acids are crucial when learning at what time has your preferment or dough gone past the point of no return, becoming too acidic or not acidic enough for maximum flavor and performance.

Now, the growth of a sourdough in a general sense is like the growth and expansion of a city over the course of decades. The original settlers, yeast and bacteria, move in and fight for dominance and survival. Over the course of time and generations (feedings), new flour and new bacteria move in. They either blend with the older generations becoming something new and evolved or they don’t survive. This happens over the course of multiple feedings with a sourdough and what was created in the beginning is always a newer, slightly different version of itself after every feeding. Yeasts and lactic acid go hand in hand because they can survive each other’s defense mechanisms. Both eat simple sugars, but the byproduct they excrete are different. As lactobacillus eats, they give off acid. As yeast eats, it gives off ethanol. Lactobacillus has a high tolerance for alcohol, so they’re like two roomies cohabitating like peas in a pod. But, if you’ve ever made sourdough and forgotten about it then you’ve probably come in contact with a product that is overly sour or not sour enough. There is a balance that is needed.

Role of time, temperature and hydration in dough production

Time, temperature and hydration play into finding the balance of how much sour or pH content you are looking for. When it comes to feeding a starter, there is such a thing as too much. Over feeding of a starter will result in overwhelming it and it can either die or dilute it to a point where it doesn’t have much flavor. Over feeding lowers acidity but feeding less often will increase acidity.

Temperature plays into that as yeasts are more active in warm environments, so finding a warm but not too warm place is crucial. There are incubators available that can help regulate temperature that will fit on a counter or try and find that sweet spot in your kitchen. Too warm and you increase leavening because the yeasts are active, but acid production is low. The reverse is true when flipped. Colder temps slow down leavening but increase acid production.

What can you do if you’ve reached a point of too sour? Speed up the feeding schedule a bit by a few hours over the course of 1-2 feedings and see if that does the trick. Too much alcohol production results in forgetting about a feeding time or maybe going on vacation and forgetting to leave your starter in good hands. When this happens the other bacteria, Acetbacter, finds its time to shine. This bacterium moves in feeding on the surplus of alcohol giving off a different kind of acid which is more astringent like vinegar. This is normally when people find their sourdoughs to be too sour.

Hydration will change which acid takes charge. With higher hydration you tend to see lower quantities of lactic acid production, a more gentle sour flavor, but an increase in leavening power. Lowering the hydration, on the other hand, increases acetic acid production, giving off a stronger more vinegar like sour flavor but decreases the leavening power.

Dough Resources

These are just a few of the resources I use but don’t be afraid to ask or search where these expert go to learn too!

Audrey Sherman- Audrey Jane’s Pizza Garage, Boulder Colorado IG: audreyjanespizza

Will Grant- That’s a Some About Pizza, Sourdough Willy’s, Seattle and Bainbridge, Washington IG: sourdoughwillyspizzeria

John Gutekanst- Avalanche Pizza, Athens, Ohio IG:jgutekanst

Leo Spizziri- Chicago, Illinois IG:askchefleo

Karl De Smedt: IG: sourdough_librarian

Books by Modernist Cuisine: Modernist Bread

Bread Science by Emily Buehler

The Bread Bakers Guild of America- website: https://www.bbga.org/

Podcast: The sourdough podcast by Michael Hilburn

Laura Meyer is the owner of Pizzeria da Laura in Berkeley, CA.

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5 Ways to Bring Spring onto your Restaurant Menu https://pizzatoday.com/topics/5-ways-to-bring-spring-onto-your-restaurant-menu-2/ Mon, 01 Apr 2024 10:59:11 +0000 https://pizzatoday.com/?post_type=topics&p=143038 Spring is a time of renewal. Let’s give your menu a spring spruce up. After sparse winter offerings, spring ushers in new and exciting produce to try on your menu. There are so many new vegetation “popping up” from the ground. Why not turn the spring bounty into pizza specials? John Gutekanst not only loves […]

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Spring is a time of renewal. Let’s give your menu a spring spruce up. After sparse winter offerings, spring ushers in new and exciting produce to try on your menu. There are so many new vegetation “popping up” from the ground. Why not turn the spring bounty into pizza specials?

John Gutekanst not only loves bringing spring produce to the menu, he even forages for spring’s wild flavors. Check out his article: Spring’s Bounty is Ripe for Your Pizza Menu.

We have more ideas for you, too. Bring spring to your menu with some of these offerings:

  1. Asparagus ushers in the spring season. Think asparagus is just for roast and serving as a side with meat protein? Think again. Let asparagus shine with a pizza beautifully featuring spears with lemon, smoked pancetta, Asiago and mozzarella. Get the recipe from World Pizza Champion and Restaurateur Tony Gemignani: Tony’s Trending Recipe: Asparagus Pizza. Or, try it shaved for more even distribution. Try this Shaved Asparagus and Egg Pizza. For more Asparagus ideas, read Asparagus: Bring the Spring.
  2. Go to Greens. Spring is the perfect time to finish you pizzas with greens. The early spring enables cold-loving greens like arugula, green garlic, spinach, romaine, ramps, rhubarb, cilantro and sprouts to pop either in farmed fields or on their own in the wild. The warmer weather of late spring brings on the stiffer and hardier garlic scapes, kale, chard, radicchio, endive and nasturtium. Try this Ramp and Walnut Pesto recipe.
  3. Room for Shrooms. Spring is a great time to incorporate wild mushroom. It’s the season where foragers look for beloved Morels and Oyster mushrooms. Check out this mushroom guide.
  4. Add leeks before the season closes. Leeks work well with sausage and potatoes and great as a ravioli stuffing. Try the Leek-a-Choke Ravioli.
  5. Say “Yes” to Pineapple. Spring is primetime for this controversial pizza topping. You can go with the classic Hawaiian and BBQ pizzas. Or you can go creative with pies like the Pineapple Upside-Down Pizza or Jamaican Jerk Chicken Pizza.

We can’t wait to see how you celebrate spring! Let us know ways you are bringing spring to your menus by tagging @PizzaToday on your social.

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Total Solar Eclipse, April 8, is Your Business in the Path of Totality? https://pizzatoday.com/topics/industry-news/total-solar-eclipse-april-8-is-your-business-in-the-path-of-totality/ Mon, 01 Apr 2024 09:48:04 +0000 https://pizzatoday.com/?post_type=topics&p=147203 Plan for a Big Day on Monday, April 8, 2024 — Total Solar Eclipse On Monday, April 8, a Total Solar Eclipse will cross parts of the U.S., giving communities in the Path of Totality an economic boost. A recent Forbes article indicated that the U.S. could see $1 billion boost from the Total Solar […]

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Plan for a Big Day on Monday, April 8, 2024 — Total Solar Eclipse

On Monday, April 8, a Total Solar Eclipse will cross parts of the U.S., giving communities in the Path of Totality an economic boost. A recent Forbes article indicated that the U.S. could see $1 billion boost from the Total Solar Eclipse from hotels, flights and rental cars to food, gas, special events and souvenirs.

Where and what is the Total Solar Eclipse?

Parts of Texas, Oklahoma, Arkansas, Missouri, Illinois, Kentucky, Indiana, Ohio, Pennsylvania, New York, Vermont, New Hampshire, and Maine will experience the Total Solar Eclipse. Small parts of Tennessee and Michigan will also experience the total solar eclipse, according to NASA.

During a total solar eclipse, the Moon completely blocks the Sun while it passes between the Sun and Earth. The sky will darken as if it were dawn or dusk and those standing in the path of totality may see the Sun’s outer atmosphere (the corona) if weather permits, NASA says.

NASA has a chart that pinpoints exactly when locations are in partial, totality, max totality, and ending times. See when exactly your area will be in totality.

The April event carries significance because the next time the United States will experience a total solar eclipse will be in August of 2044, 20 years from now.

What can my business do for the Total Solar Eclipse?

total solar eclipse graphic, dog, pizza

By Josh Keown

If your pizzeria falls into the Path of Totality, your community may be bursting at the seams with locals and out-of-town visitors looking to experience the once-in-a-lifetime eclipse. How are you capitalizing on the opportunity to crush Monday sales?

Communities have been planning for the influx of thousands traveling to be in the Path of Totality for several months. Last year, Indiana University Center for Rural Engagement created a 2024 Total Solar Eclipse Planning Toolkit available to help community leaders in the state plan for the event.

The toolkit advised Indiana to expect between 145,000 and 581,000 eclipse visitors, noting that 3,947,000 people already living inside the path of totality. The guide encouraged communities to create unique eclipse viewing opportunities, including festival, downtown and main street event, viewing parties, science demonstrations as well as local businesses to think creatively.

Hopefully your community has planned a large-scale event that you are participating in or that you are hosting your own eclipse watch party. If you are closed Mondays, it may be worth it to open or participate in your community’s event.

Tips for your business to capitalize on the Total Solar Eclipse

It’s not too late to take part in Total Solar Eclipse festivities. Here are a few ideas:

  • Contact your local tourism bureau, chamber of commerce, neighborhood business association and other community organizations so see if you can set up a tent or your mobile pizza oven in their festivity.
  • Throw a viewing party. Be aware that you can not look directly at the eclipse. It will require special viewing glasses. Your community may have a bulk supply of these available so check locally first. Go to NASA’s Total Solar Eclipse Safety to learn more about what you need to know about safety and types of solar viewers to look for.
  • Create an eclipse-themed Limited Time Offer. Go classic or get creative. Think Pie in the Sky, Moon Pies, Milky Way, Space Junk (food) — you get the idea.
  • Create a Picnic package (offer apps, pizza, dessert and drinks) for people to take to the solar viewing parks. Allow them to reserve ahead.
  • Police departments have issued statements advising drivers to plan ahead and expect long traffic delays. Think outside of the box with “The Drive Home” carryout specials or give them an option to avoid the traffic with a post eclipse party.
  • If you are close to or in the mix of the eclipse festivities, don’t forget to have your grab-and-go items and merchandise front and center. You can even offer Eclipse-themed specialty items.
  • Do you have a patio with open sky views? Host a ticketed viewing lunch event with food, drinks, festivities, solar viewers, etc. People will pay a premium for a unique experience.
  • Provide some entertainment or special festivities to encourage visitors to come in.

For pizzerias closed on Monday, here are a couple ideas for you:

  • Open for Special Hours from 2 hours before your eclipse to 2 hour past the eclipse time.
  • Rent out your parking lot as event parking. We’ve seen businesses charge anywhere from $10 to $50 per space for parking and up to $125 for RV parking.
  • Offer your business for private catering for another business, organization or group.

Now let’s talk about some business operational logistics on April 8’s Total Solar Eclipse

In communities that have marketing themselves as THE DESTINATION to view the Total Solar Eclipse, it will not be business as usual. With such an influx of people, you’ll need to plan ahead for a number of business operations tasks. Here are a few things you may need to adjust:

  • Plan for alternate delivery routes. Talk to local agencies about their traffic plan.
  • Change the times of when staff arrive and leave so you can ensure they are not stuck in the traffic.
  • You may need to pick alternate times or days for your supplier deliveries. Or may have to change delivery locations.
  • Have a plan for limited or slow cellular and internet connections, along with payment/ordering process slowdowns.
  • You may want to increase your food and drinks supply.
  • Have a plan for unsold food if the weather decreases the expected turnout.
  • Avoid meetings and routine maintenance on April 8, if possible.

Lastly, if you have a great event or specials planned for the Total Solar Eclipse, we want to hear about it and add it here as an example. Tag @PizzaToday on Instagram.

Weather Forecast for the Path of Totality During the Total Solar Eclipse

We’re getting a first look at the forecast for the Total Solar Eclipse on April 8. Weather will impact the crowds of eclipse viewers. Check out what the forecast looks like in Illinois and Indiana areas of totality. Type in your zip code and see what the cloud cover will be like in your area.

 

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Building Blocks: Build Guides and Recipes Create Consistency https://pizzatoday.com/topics/menu-development/building-blocks-build-guides-and-recipes-create-consistency/ Fri, 29 Mar 2024 17:36:08 +0000 https://pizzatoday.com/?post_type=topics&p=147292 “Consistency is what transforms the average into excellence” – Tony Robbins Whether you have one pizzeria or 10, two of the biggest keys to success in the pizza industry are duplication and consistency. Often times, you will hear operators say that opening a second store is the kiss of death. In my own journey, I […]

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“Consistency is what transforms the average into excellence” – Tony Robbins

Whether you have one pizzeria or 10, two of the biggest keys to success in the pizza industry are duplication and consistency. Often times, you will hear operators say that opening a second store is the kiss of death. In my own journey, I found that when Caliente opened our second location, since it was close to my home, I could be there a lot of the time. I was also able to balance the time I spent there and at our first location. This made it easier for me to oversee and ensure consistent operations at both restaurants. At that time, we had no written materials saying how to make our food, and no written recipes. When I opened our third location, it was 45 minutes from my house. I could not easily get to all three locations, and if I hadn’t developed written materials at that time to guide consistency and streamlining at all three restaurants, it would have been the kiss of death.

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

I quickly realized that all three pizzerias had to function relatively the same and that the end result of how the food looked and tasted had to be the same. When you have employees who have been personally trained by you, they will likely end up doing most things in the way you have shown them. It’s when you start to grow your team and more
employees begin learning from employees under you that a breakdown starts. Even when you are personally training, having a reference point like recipes and build guides is essential to success.

So, where do you start when creating build guides and recipes? I believe that you start at the beginning, which means starting with recipes first. I’m not simply referring to the toppings that go on a specialty pizza, but how you make your sauce, and how you make your dough. Anything that you hand-create and hand-mix needs a recipe.

I started the old-fashioned way. Any time I make a batch of something, I write down on a notepad the process or steps along with all the ingredients used to make the batch. Do this with every prep item you have in your pizzeria. Even having a process for the simplest things, like how to slice a green pepper, is important. At Caliente, we slice our green peppers whole. So, you can imagine my dismay when, one day, I walked in and saw diced green peppers on the makeline. There was no process at the time on how to cut them. That had to be corrected.

Following the same routine, every time you make a menu item you will need to write down exactly what goes on it. So, for example, if you are doing a “Supreme” pizza, you would write it down like this:

14-inch dough ball
6 ounces of pizza sauce
32 pepperonis
4 ounces of sausage
4 ounces of mushrooms
3 ounces of green peppers
3 ounces of onions
2 ounces of black olives

Using pictures that illustrate the amounts is also a best practice. Once you gather all your intel, you will want to create a manual and wall charts for your staff to use. I believe in making and using signage inside your pizzeria to create the culture and processes you need to become successful. We will cover signage in the next article of building blocks.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Mike’s Monthly Tip: ROI Rebrand https://pizzatoday.com/topics/brand-marketing/mikes-monthly-tip-roi-rebrand/ Fri, 29 Mar 2024 16:52:44 +0000 https://pizzatoday.com/?post_type=topics&p=147291 In 2012, once we opened our second location in the heart of Tulsa, we started seeing a higher-end clientele. The Family Fun brand we had started with in 2005 didn’t match us anymore, and we needed to redo our whole package. We kept the name the same, but we needed a more stoic brand that […]

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In 2012, once we opened our second location in the heart of Tulsa, we started seeing a higher-end clientele. The Family Fun brand we had started with in 2005 didn’t match us anymore, and we needed to redo our whole package. We kept the name the same, but we needed a more stoic brand that matched the promise of authenticity and craft dedication to our product. So, we changed the signage and logos, which was an excellent move for our company. We saw an immediate pop in sales, making speaking to our customers with a brand that matched the messaging much easier.

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

This update was not easy; it took much more effort than it probably would today. In 2012, logo design contests and sites like Upwork were not around. You had to go to a branding firm or know someone stellar on Illustrator, not a friend, but a pro. A rebrand can be as easy as a few minutes on Canva if you are so inclined.

A complete rebrand is a hard thing to pull off. New uniforms, new website, new packaging, etc, so a soft rebrand like a logo modification can be a subtle nod to the customer of evolving as a company.

Sign Rebrand

Additionally, even when you want to keep all your logos the same, I’ve noticed an interesting dynamic: a new sign on your building will immediately hit an ROI to the bottom line. It signifies to the customer that you’re vibrant and changing- an immediate ROI. Once the thing people are used to seeing looks different, they act differently.

It even works on me. There’s a restaurant across the street from mine that took the same logo and same sign but just changed the color tiles inside each neon box letter, and I felt even compelled to go and check it out. This simple sign update creates intrigue, sometimes subconsciously, sometimes overtly. Either way, I thought, I hadn’t been there in a minute; I should get lunch there, and I did.

A rebrand is rarely a wrong move. A complete overhaul can disenfranchise a customer, but an evolution always leads to top-of-mind awareness. Think of Planters, Starbucks and even Taco Bell. All these brands have done subtle updates in the last 18 months, which shows their bottom line to stay relevant. Typography and style updates happen; while I don’t seek to ride trends, I do seek never to stay stagnant.

Regarding exteriors, think of Target and Walmart; each big box store does a complete exterior rebrand every five years. At some point, outdated looks become a classic and nostalgic novelty, and it takes about 25 years to reach that point. If you don’t have enough time to wait to gain retro-vibe love, then an update is in the cards.

If you are seeking a shot of adrenaline into your bank account for 2024 and a way to connect with the customer on a subconscious level that says you care, a rebrand to the logo and or exterior is a great place to start.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Backing Causes on the Menu https://pizzatoday.com/topics/operations/backing-causes-on-the-menu/ Fri, 29 Mar 2024 14:24:54 +0000 https://pizzatoday.com/?post_type=topics&p=147290 Pizzerias are creating limited-edition pies to support local causes and generating buzz in the process Bill Jacobs’s voice fills with energy as he discusses the 2024 Slice to Meet You campaign at Piece, his Chicago-based brewery and pizzeria. Starting in January, Piece debuted a different monthly pizza crafted in collaboration with an acclaimed Chicago chef […]

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Pizzerias are creating limited-edition pies to support local causes and generating buzz in the process

Bill Jacobs’s voice fills with energy as he discusses the 2024 Slice to Meet You campaign at Piece, his Chicago-based brewery and pizzeria.

Starting in January, Piece debuted a different monthly pizza crafted in collaboration with an acclaimed Chicago chef in support of PAWS Chicago, the Midwest’s largest no-kill animal shelter. For every $35 pizza sold over the three-month fundraising campaign, PAWS collected $50 – a $10 donation from Piece coupled with matching donations from four separate donors. After raising nearly $30,000 for PAWS last year, Jacobs hopes this year’s edition, which concludes April 9, surpasses $50,000.

“This has taken on a life of its own,” Jacobs says. “People are passionate about animals, celebrity chefs and pizza, so we hit the trifecta right there.”

Many pizzerias share Jacobs’s zeal for community-centered philanthropy, which can be good for the soul and for business by stimulating revenue, awareness and public goodwill.

“Find a cause that resonates with you and emulate what we’ve done,” Jacobs challenges his fellow pizzeria operators.

Creative campaigns

Pizzerias across the country continue creating clever LTOs to support worthy causes.

Last July, Milwaukee-based Pizza Man introduced a special burger pizza to support Ronald McDonald House Charities Eastern Wisconsin.

In Dallas, Sfuzzi’s month-long Influencer Pizza Challenge tasks local personalities to create limited-edition pies and compete head-to-head for charitable dollars. Efforts have supported a local homeless recovery center, a women’s shelter and the North Texas Food Bank.

In Audubon, New Jersey, Genova Pizza has embraced a different approach, using its pizza boxes, rather than its pies, to support admirable causes.

Last spring, the family-owned establishment created themed pizza boxes featuring an animated superhero caricature of Callen McDonnell, a local two-year-old battling Leukemia. Throughout April 2023, any purchase of a Grandma Pizza – Genova’s best-selling Sicilian-style pie – was placed in the special “Super Cal” box with proceeds directed to the family. The effort raised $1,500 for the McDonnells.

“This felt like an opportunity to do something that mattered,” says Genova Pizza co-owner Ali Doukali.

Genova followed up its Super Cal initiative with a second “local hero” pizza box in September highlighting former Genova employee and U.S. Marine Harrison Whitman. Proceeds from that campaign’s effort went to the Warrior Foundation in Whitman’s honor. Genova has since created a nomination process for community members to suggest future local heroes and beneficiaries.

“Amid a lot of negativity in the world, we want to give back and be a positive community partner,” Doukali says. “Since getting this off the ground, we see potential to do a lot of good for people around us.”

Optimizing results

As Piece, Pizza Man, Sfuzzi and Genova demonstrate, creative, philanthropic initiatives offer pizzerias a chance to show their community-minded ethos and capture attention.

“A lot that can be done to make this attractive to your market,” Jacobs reminds.

And a few well-executed steps can help pizzerias create fruitful campaigns:

#1: Make it special.

At Piece, Jacobs has leveraged the culinary talents – and ingredients – of his collaborators to create novel limited-time offerings. The Hot Smoque’n Pizza created by Barry Sorkin of Smoque BBQ and Doug Sohn of Hot Doug’s, for example, features Sorkin’s smoked chicken thighs and Sohn’s andouille sausage on a white pizza with smoked mozzarella, scallions and creole sauce.

Jacobs and his culinary team at Piece work with every chef collaborator to create, test and tweak the special pizza before its debut.

“You need an enticing and interesting product to draw orders,” Jacobs says.

#2: Time it right.

Pizzerias create urgency when they put an expiration date on cause-related initiatives. Time limits also give operators a focused period to build a story and spark interest without risking a stale initiative. For many, one month seems about right – enough time to let a campaign simmer and capture results, but not too long that the initiative fades into the background as routine business.

And while a pizzeria can roll out a special initiative at any point during the calendar year, a little strategy can maximize impact. Piece, for instance, rolls out its Slice to Meet You effort over the year’s opening three months, historically the year’s slowest quarter for Piece’s bottom line and PAWS’s fundraising.

#3: Spread the word.

When Callen McDonnell and his family visited Genova Pizza last spring to see the pizza boxes, the pizzeria shared photos of the family’s visit on social media, which elevated awareness of the effort.

“Without community support, this wouldn’t have taken off the way it did,” Doukali says.

It’s vital the restaurant (and its partner) actively promote the initiative. Invite local media and influencers to visit and post regularly on social channels to drum up interest.

“It’s important to provide concise and consistent communications throughout the campaign,” says Jacobs, who builds a library of ready-made social content by capturing photos and videos of the pizza-creation process with each celebrity chef.

#4: Plan ahead.

A half-baked effort will do little good for the pizzeria or its beneficiary, so get the necessities in hand before launch.

Ready print marketing collateral, including in-store signage and table tents, and any special ingredients required to make the LTO pies well in advance. Before Genova Pizza introduced its Super Cal pizza box, Doukali researched custom box vendors and secured a high-quality box for the 32-slice Grandma pizza.

In addition, Jacobs urges operators to run the numbers and charge an appropriate price for the special pizzas to ensure beneficial results.

“Be aware of your costs so you can make it work,” Jacobs advises.

#5: Amplify the impact.

A cause-related initiative does not have to stop at the pizza sale, as eateries can drive additional impact.

Genova’s effort to benefit the McDonnell family, for instance, included selling Super Cal t-shirts and sharing a link to the McDonnell’s GoFundMe page on every pizza box. Moving forward, Doukali sees an opportunity to improve messaging and propel impact, perhaps by including a QR code on boxes linking to a personal video or call to action.

“As we go through this process, we certainly see ways to refine it,” he says.

DANIEL P. SMITH Chicago-based writer has covered business issues and best practices for a variety of trade publications, newspapers, and magazines.

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Create a Dessert Menu that Customers Can’t Resist https://pizzatoday.com/topics/menu-development/create-a-dessert-menu-that-customers-cant-resist/ Thu, 28 Mar 2024 20:09:10 +0000 https://pizzatoday.com/?post_type=topics&p=147289 Sweet Sensation: Scratch-made Dessert Ideas Desserts are a tough sell. Diners have filled themselves up on your main attraction, pizza. That is why it’s so important to put the idea of having dessert into their minds before they even begin filling up. There should be mouth-water images of your desserts strategically placed in your restaurant […]

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Sweet Sensation: Scratch-made Dessert Ideas

Desserts are a tough sell. Diners have filled themselves up on your main attraction, pizza. That is why it’s so important to put the idea of having dessert into their minds before they even begin filling up. There should be mouth-water images of your desserts strategically placed in your restaurant throughout their dining experience. Find out more about marketing desserts.

The desserts themselves shouldn’t be (pardon the pun) cookie cutter. People love making desserts at home so ask yourself this as you evaluate and taste your desserts: does what I’m offering beat anything a customer would make at home? The answer should be yes on every single dessert. The great thing about desserts is they don’t have to be overcomplicated. Some of the best-selling desserts are the simplest. Let’s explore some desserts customers can’t resist eating in the restaurant or taking home for later.

Cookies

This is an easy add onto the dessert menu. Cookies may be made ahead of time and can serve as a great grab-and-go item or packaged promotion. The big questions are which cookie to go with. Similar to pepperoni on pizza, chocolate chip is widely the most popular cookie in the U.S. in study after study. Next, peanut butter, double chocolate chip, shortbread and oatmeal cookies are also popular. A local pizzeria here in Louisville serves corn cookies and they are amazing. They are a cross between sweet cornbread and a peanut butter cookie. You could also go red velvet, sugar, M&M, Snickerdoodle (my favorite), macarons or lemon cookies.

If you are offering cookies, chocolate chip is a no brain. How traditional or unique you make yours is up to you. Here’s a basic recipe below to work from.

Get a classic Chocolate Chips Cookie recipe.

Cake Truffles, Balls or Pops

Cake bites are big with the kids and easy on your kitchen crew. These bite-sized desserts are made of cake mixed with a bit of frosting and dipped in chocolate or white chocolate. You can go wild with type of cake, frosting and dipping flavors. The key with cake balls or pops is the presentation. They should look irresistible. Show them off wherever you can in your restaurant and offer them as a grab-and-go item.

Panna Cotta

This classic Italian custard has experienced a resurgence. It may be because of all the ways you can customize and serve it. Unlike gelatin molds of the 1980s, panna cotta is decadently sleek and presents beautifully. It’s creamy and unique. You can get creative with how you serve it. Top it with fresh fruit like strawberries, raspberries or peaches. You can even pour a fruit-based reduction sauce over the top. Prep is a cinch as it is made ahead in individual portions and ready to serve. 

Get a traditional Panna Cotta recipe. 

Tiramisu

It’s a classic and we will continue to talk about this Italian coffee-flavored dessert. It’s a go-to dessert because people are not likely to make it at home often but if they see it on a menu, they want it. Tiramisu is made ahead in round or sheet pans. It presents beautifully.

Here is a classic Tiramisu recipe to get you started.

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Spring’s Bounty is Ripe for Your Pizza Menu https://pizzatoday.com/topics/menu-development/springs-bounty-is-ripe-for-your-pizza-menu/ Thu, 28 Mar 2024 19:12:38 +0000 https://pizzatoday.com/?post_type=topics&p=147288 Spring Fling: Add spring flavors to your pizza menu It was another muddy spring but here I was again, lurking into my favorite “Ramp Holler”, (local vernacular for “hollow.”) This little valley was my favorite foraging spot for the first wild food of spring — ramps. This location always produced early and heavy because of […]

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Spring Fling: Add spring flavors to your pizza menu

It was another muddy spring but here I was again, lurking into my favorite “Ramp Holler”, (local vernacular for “hollow.”) This little valley was my favorite foraging spot for the first wild food of spring — ramps. This location always produced early and heavy because of the lack of humans, a good water source, and the protection from the cold by the steep ridges above. With each step I felt like being in a slow-motion color machine turning from dark winter brown to splotchy light green then to the most intense viridian green. The ramp “Flags,” or wide leaves fluttered in the breeze all the way up from valley floor to the steep ridges making them move like a green ocean. As I bent over to harvest my first handful of ramp flags, I started thinking about how I would present them on pizza with all the other spring favorites that will soon be popping this new year.

Spruce Springsteen

From mushrooms to spruce tips, the bounty of spring has always added a positive addition to my menu mix. Both wild and cultivated spring foods can be showcased on pizzas and can turn a seemingly “normal” slice of pizza into a game changer. There are so many places to find spring foods. Farmers markets, vegetable auctions, farm visits and even local grocery stores are good locations to find foods in April and May. Here are some wild and farmed spring greats:

Evergreens

The depth of flavor gained by baby pinecones, spruce tips, cedar buds, and even wintergreen is pure magic. I like creating a balsamic-like glaze by reducing the buds with water and sugar. This pairs wonderfully on burrata, gorgonzola and with pine nuts, hazelnuts, Prosciutto di Parma, onions, ricotta, roasted garlic and bacon. Spruce tip Panna Cotta from Italy, or Posset, the British custard, are both cream forward and easy to make. Italian Mugolio and Varenye from the Caucusus both rely upon sugar to draw out the piney goodness of young buds and cones and make thick-sweet sauces that rival and even eclipse Balsamic glaze in flavor.

Spring Violet

by far the best edible flower for garnish you can put on a pizza. There are over a hundred different types of violets, but the common blue violet is the most harvested. Although they are all edible, some are more palatable than others. These are easy to spot and harvest. The greens can also be used in salads, soups and stewed.

Kale

Over wintered kale starts popping even before many other spring foods. This is perfect sauteed or shocked in hot then cold water before topping on pizza with garlic, olive oil, sausage, pork, potatoes, chorizo, onions, lemon, bell peppers, thyme, cheddar and Parmigiano.

Dandelion

An often-forgotten spring food here in the U.S. has been used for centuries in Europe. I was taught by a professional wild forager in the Dolomite Mountains of Italy to dig the small, spring dandelion up and trim the “hip” of the plant, cutting off the roots and the stems leaving a meaty round core like a small artichoke with a sweet, honey flavor with a nutty finish. In the middle of this core is one or two dandelion buds or “capers.” Both can be sauteed, roasted or pickled easily and are perfect to pair with Prosciutto di Parma or Speck, spinach, pork, chicken and mushrooms.

Garlic Scapes

These tender stems shoot from the spring garlic bulb after ramp season. They grow curly and end in an uncloaked flower head. The scape needs to be cut off to ensure the plant doesn’t expend its energy and ruin the underground bulb. I’ve found that using only young scapes that are foot-long are the best because they get tough and stringy the older they grow. Milder than garlic bulbs, scapes can be sauteed, pickled, roasted and pureed into pestos. I like to make Sicilian-style salmoriglio, salsa verde or garlic ricotta. Scapes are perfect for pork, chicken or anchovy themed pizzas.

Ramps

Ramps are the first things to pop up in spring. Try to avoid buying from disreputable dealers who send unsavory people out to clean out the whole forest of ramps. I never use the bulbs unless thinning out patches to grow more. Using the tops either sauteed or just raw before the pizza bake makes for a sublime taste and silky chew. Great with artichokes, asparagus, speck, anchovy, goat cheese, Gruyere, Bel Paese, Ricotta, Parmigiano, potatoes, morels, lentils and ham.

Asparagus

This comes in middle-spring and can be thin or fat depending upon the weather. Most store-bought asparagus is old and sold by the pound with a woody end and even mushy tops. Snap the bottom to find the perfect tender spot. Roasted or sauteed asparagus is wonderful and even raw (if local) on a pizzas or in calzones and makes traditional barriers on pizza like the famous “Quattro Stagione.” The perfect asparagus pairing is with whole grain mustard, pistachio, ricotta, parmigiano, bacon, anchovy, lemon, orange, pestos and in risotto.

Strawberry

This is the great finale of spring, coming at the tail end of this season. Local strawberries, unlike the hollow, hurried and sprayed junk found at the stores, are smaller and sweeter. Perfect for the agro dolce or sweet and sour pizzas like gorgonzola, strawberry and hazelnut pizzas. During the glut of strawberries, I turn to making sweet, pickled strawberries with just a touch of vinegar. These red wonders really shine with rhubarb, olive oil, mascarpone, almonds, spicy capicola, lemon, basil, mango, balsamic, mint and orange.

Morel Mushrooms

These are the spring king of mushrooms. They pop up, (or not) almost every year in the same locations. Morels are especially rare because they are hard, almost impossible to grow because of their symbiosis with forest trees. If you are lucky enough to find these hollow, triangular shaped wonders, you can cut them in half vertically or stuff with chicken mousse, asparagus, garlic, ramps and bacon. I recommend putting the morels on pizza halfway through the bake, so they don’t disintegrate. Fontina, Parmigiano and chevre are great morel cheeses. Lemon, olive oil, black pepper, caraway, fava beans, serrano ham, shallots and country ham are perfect pairings for morels.

Other spring foods that are abundant either in the forest or at farmers markets are Watercress, Wild Violet, Chickweed, Lambs Quarters, Fiddlehead fern, Turnips and Radishes.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

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When should a restaurant outsource its desserts? https://pizzatoday.com/topics/menu-development/when-should-a-restaurant-outsource-its-desserts/ Thu, 28 Mar 2024 18:12:26 +0000 https://pizzatoday.com/?post_type=topics&p=147287 Outsourcing Desserts The question of when a restaurant should outsource desserts comes up frequently among owners and operators. While some pizza shops may be scratch-only kitchens or able to handle a full menu load, the reality for many others is that outsourcing some items makes sense for their operations. Some even find a balance in […]

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Outsourcing Desserts

The question of when a restaurant should outsource desserts comes up frequently among owners and operators. While some pizza shops may be scratch-only kitchens or able to handle a full menu load, the reality for many others is that outsourcing some items makes sense for their operations. Some even find a balance in using a combination of in-house and outsourced desserts.

Jessica Hellaine, co-owner and operator of Black Dog Pizzeria in Dublin, Ohio says, “Outsourcing our desserts allows us to focus more on our main dish—our pizzas. It is less work for us that can be used elsewhere, and also helps us to save on space, time and money.  We’re just a takeout/delivery pizzeria and so our resources are limited. And working with local bakers allows us unique marketing opportunities.”

Outsourcing desserts comes down to time, labor and space — elements that many operations find sorely lacking into today’s restaurants. It’s important to always run the numbers. If you are considering outsourcing or the reverse and you want to take desserts in house, it is vital to establish your true costs and your pricing and profit margin goals with each dessert item.

If you are an operation that is deciding whether to incorporate dessert into the menu at all, many operators find it is worth it. Datassentials released its report that 60 percent of operators say that the desserts they offer help to drive profit. That survey also found the best-selling desserts were easy to prep and can be eaten on the go.

If you were at Pizza Expo in Las Vegas, you may have noticed, and even tasted, dozens upon dozens of desserts offered by vendors, including gelato, cannoli, cheesecake, cakes, brownies, cookies and more. You may have also tried vegan and allergy-sensitive specific treats to nut, dairy and gluten allergies. With stringent guidelines for allergy-related foods, outsourcing especially these types of desserts can help you limit cross contamination that can occur in restaurant kitchen environments.

Some desserts are prone to outsourcing — like gelato and ice cream. But, the fact is almost any dessert you can dream up is probably already available through outsourcing. There are many options when outsourcing desserts. You need to evaluate which will work better for your business and more importantly which will sell well with customers. Here are sources where you can find desserts:

  • Mainline Distributors. Some advantages to using your established distributor is that you already have a working relationship and delivery processes in place. They also typically have a large catalog of sweet treat options.
  • Wholesale Bakeries. Wholesale bakeries have strong distribution network and can accommodate high-volume bulk production.
  • Local Retail Bakeries. Since retail bakeries have a consumer direct model, name recognition can be high with diners.

A note on wholesale bakeries and retail bakeries: There are several bakeries that operate in both capacities.

What are you looking for in your desserts?

Knowing the answer to this question will help you find out which direction you want to go with sourcing your desserts. When Hellaine is looking for a dessert, she’s says she is seeking, “reliability and unique ‘cool’ desserts that taste good and travel well. We wanted to offer baked goods that are more interesting than just the standard baked cookies and brownies at a lot of the shops nearby. It’s also important for us to keep whatever food we sell as scratch-made as possible, and to work locally.”

Tasting and testing outsource desserts is just as important as when you research and develop in-house items. Run blind tastings with employees, customers and friends and family. Gather an honest assessment before you add it to the menu. This is no time to order and “hope it sells.”

Going with a Local Bakery

If you already have working relationships with local businesses in your community, buying desserts from a local bakery may be a great option for you to continue supporting fellow local companies. Hellaine uses two locally owned bakers/bakeries to supply desserts — Angie’s Rainbow Cookies and Paisley’s Pie.

“We have worked with Paisley’s Pies for about six years and Angie’s Rainbow Cookies for a little over a year,” she says. “Paisleys Pies we found at a local market and asked if she could make pies to sell in our shop—specifically pies unique and only available to our pizzeria. Angie’s Rainbow Cookies came to us asking if we would be interested in selling her cookies through our shop. She had previously been selling Italian rainbow cookies through her website and the local Farmer’s Market circuit.”

You may need to seek out those relationships. This is where social media, review sites and local news sources come in handy. You can find out who is already making the best desserts in town to see if what they offer would fit your business concept.

Working with local bakeries can also allow for flexibility and specialty products. “We put an order in at the beginning of the week with our providers for how many items we need and what type, and they bring them out a few days later,” Hellaine says. “They also make us monthly ‘specialty’ items that can only be purchased at our shop for that month—usually something holiday or seasonal themed—that we sell alongside their regular fare.”

Partnerships with a local bakery are great for cross promotion. “We co-market with Angie’s Rainbow Cookies,” Hellaine says. “She has an amazing social media presence and by collaborating on stories, feeds, and posts, we have access to each other’s customers. She’s brought a lot of her fans to us and our shop, and we’ve introduced a lot of people to just cookies. It’s a win-win and I think customers really appreciate seeing two local business owners working together and being front and center for their products.“

DENISE GREER is Executive Editor of Pizza Today.

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Marketing Desserts https://pizzatoday.com/topics/brand-marketing/marketing-desserts/ Thu, 28 Mar 2024 17:50:13 +0000 https://pizzatoday.com/?post_type=topics&p=147267 Getting customers to order dessert after a filling pizza can be challenging People might not always save room for dessert, but it’s possible to get them to order one anyway. Pizzeria owners say certain marketing cues can boost dessert sales, even after the customer eats some delicious, filling pizza. It helps to have attractive visuals, […]

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Getting customers to order dessert after a filling pizza can be challenging

People might not always save room for dessert, but it’s possible to get them to order one anyway. Pizzeria owners say certain marketing cues can boost dessert sales, even after the customer eats some delicious, filling pizza. It helps to have attractive visuals, and to make the ordering process easy.

For some, it’s a wonder that people even want dessert. “Sometimes we sit and we laugh at our menu,” says Steven Dilley, owner of Bufalina, Bufalina Due, and Palm Pizza in Austin, Texas. “We pull fresh mozzarella and fresh bread, and people order that and then pizza, which is essentially more of that, and we hope they order dessert.”

Dilley says his approach is to have a signature item, which is Vanilla Ice Cream with Sherry. That dessert evolved from Bufalina’s investment in an ice cream machine, the restaurant’s decision to use expensive real vanilla, and a wine vendor’s visit one day after a sales call at another eatery. “He ordered ice cream and poured sherry on it that he had brought,” Dilley says. “We all tried it, and it’s been on the menu ever since.”

Also on the menu is Olive Oil Cake. The cake was one of the original desserts when Bufalina opened in 2013. The restaurant took the cake off the menu in 2016, then reintroduced a new version when the chef produced a different iteration. The cake is not only delicious on its own, Dilley says, but serves as a canvas for seasonal fruits such as summer berries and peaches or autumn apples. The changes are often inspired by produce available from a local farm, and the eatery announces the various offerings on social media.

Just as the seasonal fruits change, so does the availability of the cake itself. Bufalina takes the cake off the menu occasionally, and then brings it back, letting people know through Instagram that the popular dessert has returned.

Visual cues

Social media can play a role in generating excitement about desserts. “They are included in our social media presence,” says Samantha Monterosso, brand manager for Dough Counter in Denver. “Obviously people love to see pizza on your social page, and they want to see extras too.”

While high-quality food photos can help increase online orders of desserts, at the restaurant it helps to have an appetizing display. “Dessert is an order with your eyes,” Monterosso says. “Remember when you went out for a nicer dinner in the 80s or 90s and they brought out the dessert tray? You were getting excited for cheesecake before your appetizer got to your table.”

Dough Counter, from the family that owns the two-location Marco’s Coal-Fired in Denver, opened in September 2023. The cake slice display case is one of the first things customers see when they enter the space. The case shows slices of Bumpy Cake, an iconic Michigan layer cake that features a fudge frosting poured over ribbons of vanilla buttercream, creating bumps. There are also Celebration Cake Slices, and for a limited time, Triple Chocolate Mousse slices.

The appearance of buttercream, sprinkles, and chocolate evoke nostalgia, a big driver of dessert sales. While Dough Counter occasionally offers decorated cakes such as for Halloween, the pizzeria typically sticks with the three different layer cakes. That simplifies operations, and helps the eatery establish its brand. “We’re not going to do the honey lavender lemon zest,” Monterosso says. “Others have French bakery in their lane. We are Bumpy Cake lane, Celebration Cake lane.”

Another driver of post-pizza dessert sales, perhaps counterintuitively, is that the slices are oversized. “For pizzerias, something sharable is nice,” Monterosso says. “We market it as to share, or have some tomorrow, that sort of thing.” Dessert sales are higher during weekends when customers are in treat mode.

Online ordering

About 65 to 70 percent of the pizzeria’s orders are takeout or delivery, so it’s important to have the right packaging for the large cake slices. “We have many guests whose only interaction with Dough Counter is online and they never come in,” Monterosso says. “Little things like giving them the right size container matter.”

Customers tend to order dessert more often when they order online, says Antonio Gambino, co-founder of Tono Pizzeria + Cheesesteaks, with six locations in Minnesota. “Specifically the cookies, they can just click and boom, it’s in their bag,” he says. “They have more time to look at it.”

When people order at the counter, they might feel rushed by the prospect of other customers waiting to order, so they skip dessert. That might change, as Tono Pizzeria + Cheesesteaks recently installed two ordering kiosks at one of the stores. Not only is it easier to order by tapping on a screen, but the system is set up to ask the customer if they want to add cookies or ice cream to the order. Although the location still has an area to order at the counter from a human, the technology relieves the staff from having to do a verbal upsell, and frees them up to perform other tasks.

Other selling points

Tono Pizzeria + Cheesesteaks offers two desserts, cookies and ice cream. Both are sourced from local vendors, a detail that helps sales. “People love to support local businesses,” Gambino says. “We don’t brand it as our cookie or ice cream. We brand it as theirs.” The cookies are from Sweet Troo Vi, a vegan bakery that is based in the Twin Cities and sources ingredients locally. The ice cream is from Minnesota Dairy Lab, and is available in flavors such as Heath Bar, Cookies & Cream and Vanilla.

The cookies are also on display at the stores, which helps boost impulse sales. People grab a cookie and add it to their purchases as they stand at the counter, and eat it after their meal or later in the day, as a snack at the office or at home. Because of their portability, cookies outsell ice cream, but both are popular among families. “If they have kids, they say, ‘All right, you ate your dinner, you can have a cookie and/or ice cream,” Gambino says.

NORA CALEY is a freelance writer who covers small business, finance and lifestyle topics.

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World Champion Pizza Maker of the Year 2024 is Tony Cerimele, New Columbus Pizza Co. https://pizzatoday.com/topics/industry-news/world-champion-pizza-maker-of-the-year-2024-is-tony-cerimele-new-columbus-pizza-co/ Tue, 26 Mar 2024 19:19:10 +0000 https://pizzatoday.com/?post_type=topics&p=147258 Tony Cerimele wins World Champion Pizza Maker of the Year at Pizza Expo’s International Pizza Challenge Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas. After capturing the first-place finish […]

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Tony Cerimele wins World Champion Pizza Maker of the Year at Pizza Expo’s International Pizza Challenge

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas. After capturing the first-place finish in the Pan Division, Tony went on to win the Finals to be named World Champion Pizza Maker of the Year.

Cerimele was among the Top 5 competitors of 50 in the Pan Division to advance from the preliminaries on Tuesday, March 19. He continued to take the Pan Division Title in the Pan Finals on Thursday, March 21. Styles that fall into this category include, but are not limited to Roman, Chicago, Detroit, Grandma, Ohio Valley, Old Forge and Sicilian.

Winners of each division’s final — Cheese Slice, Traditional, Non-Traditional, Pan and Neapolitan — advanced to the Pizza Maker of the Year competition on Thursday.

40th Pizza Expo 2024 logoStay updated on all PIZZA EXPO 2024 News. We’ve created a hub for news from the World’s Largest Pizza Show. Find all the updates and happenings at Pizza Expo 2024. Go to the Pizza Expo 2024 Hub.

 

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas

 A Quick Q&A with Pizza Maker of the Year Tony Cerimele

We reached out Tony Cerimele to get first impressions after winning the World Champion Pizza Maker of the Year at International Pizza Challenge at last week’s Pizza Expo. Find out about the his competition experience and his winning pizzas. Read this quick Q&A with Tony Cerimele:

What does it mean for you to receive recognition as the Pizza Maker of the Year?

I think the biggest thing for me is that fact that I accomplished something I set out to do a long time ago.  I first started competing in 2017.  Since the beginning it has been a rollercoaster.  Looking at it now I am most happy to bring these awards back to my hometown of Nesquehoning, PA, and all of Northeastern Pennsylvania.  We have some incredible pizza in our area and I am just happy to be a part of the community.  I think the most import thing for me after winning is the fact that my daughters witnessed firsthand that hard work and determination really do pay off in the end.  They saw all the reps, all the trials and tribulations with this pizza, and to get this outcome was the greatest example I could give them to keep pushing forward to achieve what you dream off.

Tell us about your winning pizzas. What made your pizzas stand out?

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas

Photo courtesy of Tony Cerimele

Both of my pizzas were made on the same Sicilian crust.  I formulated the dough to be light and airy through the 3-day process it takes.  The pizza that won the pan division was an upside-down Sicilian pie with whole milk mozzarella and sauce on top.  The sauce was simply crushed tomatoes with salt, pepper, and basil.  Post bake I finished it with a whipped ricotta, basil and Grana Padano.  What put this pizza over the top in my opinion was the pepperoni jam made by Lee Hunzinger. It is amazing.

The second pizza was stressful to say the least.  Using the same dough and only the ingredients provided, I paused in my mind for a minute and prayed to my father to put an idea in my head.  I literally focused on the red onions and bell peppers, once I saw the sausage in the fridge it hit me, make a crumbled sausage and pepper pizza.  So, I prepared the toppings like I would if I was going to be eating a sausage and pepper sub, then constructed the pizza in layers.  Finishing it with EVOO, basil, ricotta, and torn fresh mozzarella.

What was the competition like this year?

The competition was awesome.  So many people from around the world, it was incredible.  There was so much energy in that area it was palpable the entire Expo.  I also thought it was great having the finals round for each division.  Mike LaMarca, Jeremy Galvin, and their entire team do such an amazing job organizing

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World Pizza Games 2024 Results are in! https://pizzatoday.com/topics/industry-news/world-pizza-games-2024-results-are-in/ Fri, 22 Mar 2024 00:54:46 +0000 https://pizzatoday.com/?post_type=topics&p=147243 Winners in World Pizza Games five divisions – Freestyle Acrobatic Dough Tossing, Fastest Dough, Largest Dough Stretch, Fastest Pizza Box Folding, & Pizza Triathlon Preliminary results are in for the World Pizza Games. We will update this feature with photos, pizzerias and locations soon. Beginning with the Individual Event Trials on Tuesday and ending with […]

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Winners in World Pizza Games five divisions – Freestyle Acrobatic Dough Tossing, Fastest Dough, Largest Dough Stretch, Fastest Pizza Box Folding, & Pizza Triathlon

Preliminary results are in for the World Pizza Games. We will update this feature with photos, pizzerias and locations soon. Beginning with the Individual Event Trials on Tuesday and ending with the Finals on Wednesday evening at the Block Party, the World Pizza Games competition brings energy and excitement to the Pizza Expo show floor. The best pizzaiolo is crowned in each division of the five divisions – Freestyle Acrobatic Dough Tossing, Fastest Dough, Largest Dough Stretch, Fastest Pizza Box Folding, & Pizza Triathlon! Top 3 Finals winners in each division medal. First-place finishers receive $1,000.

Freestyle Acrobatic Dough Tossing

Acrobatics Finals

  1. Pablo Gil — Pizza Man Dan’s  410.9
  2. Matt Hickey — Caliente Pizza & Draft House. 405.5
  3. Kazunori Takeishi — Hokkaido Pizza Giocoso. 379.8

Acrobatics Masters

  1. Takumi Tachikawa — Hokkaido Pizza Giocoso. 420.3
  2. McKenna Carney — The Nona Slice House. 415.6
  3. Jamie Culliton — The Nona Slice House.  413.9

Fastest Dough

  1. Brittany Saxton — Six Hundred Downtown  00:30.087
  2. David Whisker — B.C. Pizza  00:37.094
  3. Tara Hattan — Zasas Pizza & Wings 00:38.096

Largest Dough Stretch

  1. Matt Hickey — Caliente Pizza & Draft House  Width: 100.4 / Length 88.4 / Average 94.4
  2. Saverio Labate — L&T S.A.S. Di Labate Saverio & Co.  Width: 98 / Length 85 / Average 91.8
  3. Josh Owens — Mad Mushroom Pizza  Width: 86.9 / Length 84.5 / Average 85.7

Fastest Pizza Box Folding

  1. David Whisker — B.C. Pizza  00:18.094
  2. Josh Owens — Mad Mushroom Pizza  00:21.097
  3. Johnny Villagomez — Hobo Co. Pizza 00:22.088

Pizza Triathlon

  1. Tara Hattan — Zasas Pizza & Wings  00:52.041
  2. Perry Bogacz — Caliente Pizza & Draft House 00:53.022
  3. Josh Owens — Mad Mushroom Pizza 00:53.097

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International Pizza Challenge 2024 — Daily Results https://pizzatoday.com/topics/industry-news/international-pizza-challenge-2024-daily-results/ Wed, 20 Mar 2024 04:50:05 +0000 https://pizzatoday.com/?post_type=topics&p=147222 Results from the International Pizza Challenge 2024 We are bringing you results as we receive them from the International Pizza Challenge at Pizza Expo 2024. This year, we have 5 divisions: Traditional, Non-Traditional, Neapolitan/STG, Pan, & World’s Best Cheese Slice, which will be represented in the pizza bake-off that will showcase the world’s best pizza […]

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Results from the International Pizza Challenge 2024

We are bringing you results as we receive them from the International Pizza Challenge at Pizza Expo 2024. This year, we have 5 divisions: Traditional, Non-Traditional, Neapolitan/STG, Pan, & World’s Best Cheese Slice, which will be represented in the pizza bake-off that will showcase the world’s best pizza makers. Each competitor will have the opportunity to bake their signature pizza on the spot at Pizza Expo, which will then be presented to a renowned panel of accredited chefs. The bake-offs will take place Tuesday through Thursday in the International Pizza Challenge contest area. The winners of each division will face off against each other in a mystery-ingredient bake-off to determine who will be named the 2024 Pizza Maker of the Year.

40th Pizza Expo 2024 logoStay updated on all PIZZA EXPO 2024 News. We’ve created a hub for news from the World’s Largest Pizza Show. Find all the updates and happenings at Pizza Expo 2024. Go to the Pizza Expo 2024 Hub.

 

Each day, we are posting results as they come in. Check back as the results are announced.

Tony Cerimele wins World Champion Pizza Maker of the Year at Pizza Expo’s International Pizza Challenge

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las VegasTony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas. After capturing the first-place finish in the Pan Division, Tony went on to win the Finals to be named World Champion Pizza Maker of the Year.

Read a Q&A with Tony on his competition experience and his winning pizzas.

Champions have been crowned in International Pizza Challenge

Stay tuned for all the official International Pizza Challenge final details. Please be patient as we travel back to our homes. For now. let’s highlight the division winners. Congratulations to the following champions in the International Pizza Challenge:

  • Traditional
    Sergio Balderas, Truly Pizza, Dana Point, California
  • Non-Traditional
    Alex White, Yukon Pizza, Las Vegas, Nevada
  • Neapolitan
    Vincent Santoro, Song e Napule, New York, New York
  • Pan
    Tony Cerimele, New Columbus Pizza Co., Nesquehoning, Pennsylvania
  • World’s Best Cheese Slice
    Tan Tuong (Andy) Huynh, Cowabunga+, Hamilton, Ontario, Canada
  • Best of the Best (Publicly Judged)
    Joe Carlucci, Valentino’s Pizzeria & Wine Bar, Madison,  Alabama
  • Pizza Maker of the Year (Publicly Judged)
    Tony Cerimele, New Columbus Pizza Co., Nesquehoning, Pennsylvania

Final scoresheets are in!.

Pizza Maker of the Year Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Best of the Best Pizza Championship Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

World's Best Cheese Slice Division FINALS Scoresheets, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Traditional Division FINALS Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Non-Traditional Division FINALS Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Pan Division FINALS Scoresheet, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Pizza Napoletana Division FINALS Scoresheet, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

International Pizza Challenge Wednesday Results

International Pizza Challenge breaks the record for the number of competitors. Wednesday alone saw 260+ competitors presenting their best pie in:

  • Non-Traditional
  • Neapolitan,
  • Ooni Traditional & Pan
  • Daiya Vegan Divisions

Preliminary Results on the Top 5 competitors for Non-Traditional and Napoletana will advance to Thursdays finals.

Ooni Traditional Division Preliminary Results

Congratulations to everyone in the Ooni Traditional Division. Here are the Top 3:

  1. Ryan Thompson
  2. Jeff Taylor
  3. Matt Hickey

Here are the full scoresheets:

Ooni Traditional Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Ooni Pan Division Preliminary Results

Congratulations to everyone in the Ooni Pan Division. Here are the Top 3:

  1. Eidref Laxal
  2. Ryan Ososky
  3. Srdian Jelcic

Here are the full scoresheets:

Ooni Pan Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Daiya Vegan Division Preliminary Results

Congratulations to everyone in the Daiya Vegan Division. Here are the Top 3:

  1. Leonardo Zoppetti
  2. Ali Afshar
  3. Soyeon Chewning

Here are the full scoresheets:

Daiya Vegan Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Non-Traditional Division Preliminary Results

Top 5 Competitors in the Non-Traditional Division will advance to the Thursday Finals. They are:

  1. Michael Vakneen
  2. Alex White
  3. Deserai Satullo
  4. Andrew Scudera
  5. Mckenzie Sanvido

Non-Traditional Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Regional Winners for the Non-Traditional Division are in!

In addition to the Top 5, the Non-Traditional Division also recognizes regional winners. Congrats to the following competitors who placed in their region:

Southwest

  1. Michael Vakneen
  2. Alex White
  3. Mckenzie Sanvido

Northwest

  1. Anthony Gilbert
  2. Sean Dempsey
  3. Niles Peacock

Midwest

  1. Deserai Satullo
  2. Paul Cataldo
  3. Brian Hall

Southeast

  1. Camryn Suggs
  2. Alejandro Burgaleta
  3. Joey Streeter

Northeast

  1. Andrew Scudera
  2. Tracy Dykeman
  3. Eric Von Hansen

International

  1. Heitor Benatti
  2. Bruce Madadi
  3. Aleksandar Aleksic

Non-Traditional Division regional winners, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Take a look at the full Non-Traditional Scoresheet:

Non-Traditional Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

 

Pizza Napoletana Division Preliminary Results

Top 5 Competitors in the Pizza Napoletana Division will advance to the Thursday Finals. They are:

  1. Luca De Marinis
  2. Vincenzo Capuano
  3. James Terwilliger
  4. Cesare Di lorio
  5. Vincenzo Santoro

Pizza Napoletana Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Here are the Pizza Napoletana Division full scoresheet:

Pizza Napoletana Division Scoresheet, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas


International Pizza Challenge Tuesday Results

International Pizza Challenge breaks the record for the number of competitors. Tuesday alone saw 209 competitors presenting their best pie in:

• World’s Best Cheese Slice
• Pan
• Traditional
• CMAB Professional Division Preliminaries

Top 5 competitors will advance to Thursday’s Division Finals.

A note to competitors: These are preliminary results. When we share the full IPC Winners, we will include pizzerias, locations and links to the pizzeria.

Traditional Division Regional Winners are in!

In addition to the Top 5, the Traditional Division also recognizes regional winners. Congrats to the following competitors who placed in their region:

Southwest

  1. Sergio Balderas
  2. Matt Hutchinson
  3. Alastair Hannmann

Northwest

  1. Bill Crawford
  2. Josh Hillman
  3. Drew Balstad

Midwest

  1. Carmela Cataldo
  2. Ali Afshar
  3. Nino Del Greco

Southeast

  1. Andy Brown
  2. Dustin Finnegan
  3. Teo Tomasi

Northeast

  1. Anthony Berghela
  2. Michael Testa
  3. Perry Bogacz

International

  1. Gianluca Piersanti
  2. Alessio Cataldo
  3. Fiodar Huminski

Traditional Division regional winners, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

 

Following are the Top 5 Competitors Tuesday’s Divisions who will advance to the Thursday Finals:

CMAB Pro Division Preliminary Results

Top 5 Competitors in the Pan Division will advance to the Thursday Finals. They are:

  1. Chef Apisit Jitprasong
  2. Chef Shi (Kevin) Zhao
  3. Paramet Saisutth
  4. Chef Sakamoto
  5. Chef Nguyen Thi Huyen Trang

CMABPro Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Here’s the full CMAB Pro Preliminary Division scoresheet:

CMABPro Division Scoresheet, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Pan Division Preliminary Results

Top 5 Competitors in the Pan Division will advance to the Thursday Finals. They are:

  1. Charlie Webb
  2. Jeff Miner
  3. Tony Cerimele
  4. Craig Capano
  5. Rov Bass

Pan Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Here’s the full Pan Division scoresheet:

Pan Division Scoresheet, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

World’s Best Cheese Slice Division Preliminary Results

Top 5 Competitors in the World’s Best Cheese Slice Division will advance to the Thursday Finals. They are:

  1. Rico Lunardi
  2. Anthony DeSousa
  3. Vicky Ixcot
  4. Andy Huynh
  5. Lorenzo Hernandez

World's Best Cheese Slice Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Here’s the full World’s Best Cheese Slice scoresheet:

World's Best Cheese Slice Division Scoresheets, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Traditional Division Preliminary Results

Top 5 Competitors in the Traditional Division will advance to the Thursday Finals. They are:

  1. Sergio Balderas
  2. Anthony Berghela
  3. Gianluca Piersanti
  4. Alessio Cataldo
  5. Matt Hutchinson

Traditional Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Here’s the full scoresheet: (Regional winners for the Traditional Divisions will be announced Wednesday morning.)

Traditional Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

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Get the Pizza Expo 2024 Mobile App Now https://pizzatoday.com/topics/industry-news/get-the-pizza-expo-2024-mobile-app-now/ Fri, 15 Mar 2024 11:05:50 +0000 https://pizzatoday.com/?post_type=topics&p=147050 The Pizza Expo 2024 Mobile App is your guide to the hottest event in pizza The Official Pizza Expo show mobile app is available for download now. Simply go to the app page and click to download from App Store or Google Play. Search “Pizza Expo” and go to the show app. Take time now […]

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The Pizza Expo 2024 Mobile App is your guide to the hottest event in pizza

The Official Pizza Expo show mobile app is available for download now. Simply go to the app page and click to download from App Store or Google Play. Search “Pizza Expo” and go to the show app.

Take time now to browse and use some of Pizza Expo app’s exciting features:

  • Search for Exhibitors, tag your favorites and map booth location.
  • Use the Floor Plan to locate your favorite booths on the show floor.
  • Get a complete schedule of Pizza Expo events.
  • Explore the Education Program, tag your favorites.
  • Access updates, notifications, and show highlights from show management.
  • Enter to win exclusive giveaways.

Download the Pizza Expo 2024 App now!

Click Matchmaking on the App

Pizza Expo MATCH is a specialist networking tool that will help you find & book meetings with business connections at International Pizza Expo. International Pizza Expo will bring together 400+ suppliers and 10,000+ attendees for 3 days in Las Vegas, NV. Connecting with everyone in this short timeframe is nearly impossible, so we’re offering you the chance to begin connecting NOW! With our new matchmaking platform, attendees and suppliers alike will be able to search for each other, send direct messages, and schedule meetings.

Go to Pizza Expo MATCH now!

 

40th Pizza Expo 2024 logoStay updated on all PIZZA EXPO 2024 News. We’ve created a hub for news from the World’s Largest Pizza Show. Find all the updates and happenings at Pizza Expo 2024. Go to the Pizza Expo 2024 Hub.

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Conversation with Blair Pietrini, Pietrini Pizza Napoletana, Los Alamitos, California https://pizzatoday.com/topics/people-pizzerias/conversation-with-blair-pietrini-pietrini-pizza-napoletana-los-alamitos-california/ Thu, 14 Mar 2024 20:00:35 +0000 https://pizzatoday.com/?post_type=topics&p=147217 A Q&A with Blair Pietrini, Pietrini Pizza Napoletana, Los Alamitos, California Concept: Our concept is an elevated casual dining experience. We welcome all kinds of visitors and types of gatherings. We are the perfect spot for a weekly date night or for a night out with the family! We’ve become a hotspot for tourists and […]

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A Q&A with Blair Pietrini, Pietrini Pizza Napoletana, Los Alamitos, California

Concept:

Our concept is an elevated casual dining experience. We welcome all kinds of visitors and types of gatherings. We are the perfect spot for a weekly date night or for a night out with the family! We’ve become a hotspot for tourists and we love meeting new people and getting to hear their stories. Our restaurant is an extension of our family, and our love for bringing people together. We are dedicated to our community and to building and cultivating relationships within it.

Pizza & Dough:

At this point in time we offer two styles of pizza using a variety of Caputo flours. We make New York style pies that are baked in a deck oven, and Neapolitan style pies that are cooked in our custom made wood-fired oven that my husband had imported from Naples, Italy. Our dough is always evolving as we continue to learn and grow day by day. Right now we are using direct fermentation for our Neapolitan dough and cold proofing for about 48 hours. We are using a high protein flour and a  pre-ferment for our New York dough and cold proofing for at least
48 hours as well.

Reopening after your husband Gene’s passing, what is important as you continue to grow Pietrini?

After my husband Gene’s passing, the most important thing for me in reopening the restaurant  was  simply to  honor him by carrying on his legacy through endeavoring to  keep his “pizza dream” alive. He was so intensely passionate about making pizza, gathering people together to enjoy it, and doing everything possible to ensure that everyone felt incredibly welcome and satisfied during their visit. Continuing forward, we are dedicated to providing exceptional food using the finest ingredients, along with a huge helping of hospitality and kindness. Staying true to our family’s core values is extremely important to us.

How are you able to sustain the balance for your family and the business?

After experiencing such a devastating loss, we made the decision to limit our hours of operation to just five days a week and evenings only. I realize this flies in the face of conventional restaurant wisdom, but for us, family comes first and this is what we felt we needed to do in order for it to be sustainable for us during this time. When we are able to have sufficient staffing that is successfully cross trained, we will consider expanding our hours, but until then, this is the choice we are making to help maintain a healthier work/life balance for ourselves. I have heard too many stories of people whose restaurants ended up owning them rather than them owning their restaurant. After everything we have been through, that just isn’t a sacrifice I am willing to make.

Even before opening Pietrini you have been a strong community advocate. What has been the most fulfilling way you have given back to your community at Pietrini?

It has been an incredible blessing to be able to work in the same community that I grew up in. I have had the privilege of running a non profit organization that included a food pantry along with an emergency assistance program in our city for over 25 years. Upon my husband’s unexpected passing  ( just 10 months after opening PPN), it became clear that I needed to shift my focus and give our new restaurant my undivided attention. I later came to the realization that there were still ways in which we could continue to help people through the restaurant itself. There have been several ways whereby we have been able to give back to our community thus far, such as hosting chamber of commerce meetings, local police events and participating in various community campaigns and sponsoring local education programs and sports teams. We were able to host a Toy Drive that benefitted children in need along with sending over $2K (which we raised through our “Lifting up Lahaina” – Aloha pizza sales campaign ) to the Maui Food Bank to assist them in feeding people displaced by the Maui Wildfires.  Undoubtedly, however, I feel that the most fulfilling way we have been able to give back to our community has been to provide employment opportunities for those in need of a second chance, and those who simply need someone to believe in them.

What’s next for Pietrini? 

As for the future, our focus is on sustaining the growth we are currently experiencing, through expanding both our staff and our menu. We are looking to include some pasta dishes and other menu items to offset the volume of Neapolitan pizzas on any given night. Adding an additional oven and reworking our kitchen work space is also a must moving forward. A thriving business is a wonderful thing, but at Pietrini Pizza Napoletana,  it is extremely important to do so with a “family first” mindset, which will allow us (and our team members) to have a life outside of the restaurant.

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How can I use AI in my restaurant? https://pizzatoday.com/topics/operations/how-can-i-use-ai-in-my-restaurant/ Thu, 14 Mar 2024 18:44:45 +0000 https://pizzatoday.com/?post_type=topics&p=147216 Artificial intelligence restaurant applications Artificial intelligence (AI) felt like something straight out of a science fiction novel just a few short years ago. Today, AI is a part of daily business conversations. Some businesses are using AI-powered technology without even realizing it through their third-party service providers. AI has become big business. The global market […]

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Artificial intelligence restaurant applications

Artificial intelligence (AI) felt like something straight out of a science fiction novel just a few short years ago. Today, AI is a part of daily business conversations. Some businesses are using AI-powered technology without even realizing it through their third-party service providers.

AI has become big business. The global market was worth $196.36 billion in 2023, according to Grandview Research. North America’s share of the market was 36.8 percent 2023.

As we convene at the Las Vegas Convention Center and walk the show floor at Pizza Expo on March 19-21, you will see AI having a larger presence. You’ll explore new exhibitors completely dedicated to AI. You will also find artificial intelligence being integrated into familiar exhibiting companies. Get curious. Ask about their AI technologies. Ask for demonstrations to better understand it. Pizza Expo gives you an opportunity to get up close with this emerging tech.

Thanks to artificial intelligence-powered applications, people are seeing that AI is more than robots that can make food or be a food runner in front of the house. AI has a broad spectrum of applications that restaurant operators can take full advantage of. The technology can be especially intriguing as operators look for efficiency and labor cost savings. There are three over-arching areas where AI is helping restaurants that you may want to consider. They are:

  • Data Crunching. From scheduling, inventory and equipment maintenance to marketing and sales, AI is accessing and tracking data in real time, analyzing it and reporting its findings almost immediately. Some of these tasks would take an operator several minutes, hours or even days to report.
  • Taking Orders. AI has been a game changer in voice and text ordering. Voice channels have made it easier for customers to order anywhere. ChatBots are taking the labor strain away from the ordering process. AI is also being integrated into Voice Over Internet Protocol (VoIP).
  • Creating Content. In this new world, you can ask an AI system to create written content for you. It’s important to give the AI the right prompt to solicit accurate content and even more important to analyze the content for brand fit, edit and tailor that content for your intended use. Graphics and photography are also being generated by AI. It’s vital to analyze the images closely for abnormalities and inconsistencies. There is also much debate currently around copyright of AI-generated content.

Working with AI ChatBots

Let’s talk specifically about using AI ChatBots like OpenAI’s ChatGPT and GPT4 and Google’s Bard (now Gemini). We are hearing a lot about these interfaces in the news and on social these days. Much like when search engines came onto the scene in the 1990s, you need to understand when and how to use AI systems.   

There are several applicable ways AI systems can assist a pizzeria operation. We’ve seen instances where the ChatBot helped an operator come up with interview questions based on a specific job description. In another instance, the interface helped an operator work through brainstorming a new initiative. Other successful prompts and responses have been around providing better SEO keywords and descriptions for pizzeria websites and review site descriptions.

The key to on-point responses lie in the prompts you provide. A few tips for better prompts are: be specific about what you are looking for and the kind of response you expect; offer examples and context, reframe your question and ask again. Sometime language and phrasing can interfere with getting the response you are looking for.

Let’s use an AI ChatBot to talk about artificial intelligence, going straight to the source in an interview of sorts.

My first question for ChatGPT was, “How can AI help me at my restaurant?”

ChatGPT provided several benefits (some you would expect, while others you may be surprised by). I selected a half dozen interesting benefits of the several results provided.

ChatGPT’s response:

  • Personalized Recommendations: AI can analyze customer data to provide personalized menu recommendations based on individual preferences, dietary restrictions, or past orders.
  • Table Management: AI-powered systems can help optimize table turnover and manage reservations efficiently. This ensures that the seating process is smoother and customers experience minimal wait times.
  • AI-Powered Marketing: Use AI to analyze customer data and create targeted marketing campaigns. This could involve sending personalized promotions, discounts, or loyalty rewards to encourage repeat business.
  • Facial Recognition for Loyalty Programs: Implement facial recognition technology for loyalty programs. This allows for a seamless check-in process and provides a personalized experience for regular customers.
  • Predictive Maintenance for Equipment: AI can predict when kitchen equipment might need maintenance or replacement, helping prevent unexpected breakdowns and ensuring smooth kitchen operations.
  • Menu Optimization: Analyze customer feedback and sales data to optimize your menu. AI can help identify popular dishes, highlight underperforming items, and suggest adjustments to maximize profitability.

AI Limitations in the Restaurant Space

While the ChatBot knows how AI can help restaurants, I was curious to know if the ChatBot could understand and relay the limitations of AI. It’s vital for any business owner who is looking at AI for assistance to understand its limitations. So I asked ChatGPT, “What limitations does AI have in helping my restaurant?”

Here are eight limitations from ChatGPT:

  • Initial Cost and Implementation Time. Limitation: Implementing AI solutions may require an initial investment in software, hardware, and staff training. The setup process can also take time.
  • Data Quality and Privacy Concerns. Limitation: AI relies on quality data for accurate predictions and analysis. Poor data quality can lead to unreliable insights. Additionally, concerns about customer data privacy need to be addressed to comply with regulations.
  • Lack of Customization. Limitation: Some low-cost or free AI solutions may have limited customization options. Tailoring AI systems to specific restaurant needs may require more advanced and costly solutions.
  • Dependence on Data Availability. Limitation: AI algorithms require sufficient historical data to make accurate predictions. New or small restaurants with limited data may not benefit as much from predictive analytics.
  • Complexity and Technical Expertise. Limitation: Implementing and managing AI solutions may require technical expertise. Small restaurants without dedicated IT staff may find it challenging to handle complex AI systems.
  • Integration Challenges. Limitation: Integrating AI solutions with existing restaurant systems can be challenging. Compatibility issues may arise, especially if the AI tools are from different vendors.
  • AI Misinterpretation. Limitation: AI systems may misinterpret customer requests, leading to
    errors in orders or customer
    service. Fine-tuning AI algorithms is an ongoing process to minimize such occurrences.
  • Ethical Considerations. Limitation: There are ethical considerations, such as bias in AI algorithms, that need to be addressed. Biased algorithms can lead to discriminatory outcomes, impacting customer satisfaction and reputation.

AI is an emerging technology and with any new tech, it will advance and newer, better models will launch. AI is a space as a small business owner you should keep an eye on.

DENISE GREER is Executive Editor of Pizza Today.

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10 Networking Tips for Pizza Expo https://pizzatoday.com/topics/10-networking-tips-for-pizza-expo/ Fri, 08 Mar 2024 10:57:26 +0000 https://pizzatoday.com/?post_type=topics&p=145482 How to meet people to make the most of Pizza Expo Networking is a key component of attending International Pizza Expo. Whether you are an industry veteran or a new operator, networking will be highlight of Pizza Expo. Knowing how to network at trade shows doesn’t come easy to some people. That’s why I wanted […]

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How to meet people to make the most of Pizza Expo

Networking is a key component of attending International Pizza Expo. Whether you are an industry veteran or a new operator, networking will be highlight of Pizza Expo.

Networking Tips for Pizza Expo Knowing how to network at trade shows doesn’t come easy to some people. That’s why I wanted to break down networking tips to help you meet people at Pizza Expo. Explore ways to network at the world’s largest pizza show. Here are 10 networking tips for Pizza Expo:

  1. Start before you go. If there is an attendee, speaker or exhibitor you want to meet. Start a dialog now and set something up. We’ve made that process easy with a Matchmaking program. With our new matchmaking platform, attendees and suppliers alike will be able to search for each other, send direct messages, and schedule meetings. Go to Pizza Expo Match now. 
  2. Don’t wait until you hit the show floor to start conversations. Pizza Expo attendees and exhibitors will be everywhere — on your plane, at the airport and in your hotels. Engage with people outside of the convention center.
  3. Monday provides the perfect opportunity to talk one-on-one with other attendees and speakers before the rush of the show floor opening Tuesday. Make the most of that time.
  4. Go to the New Operator/Early Arriving Attendees Reception on Monday and Beer and Bull Idea Exchange Tuesday. Everyone there is ready to meet and mingle.
  5. Get to the Keynotes early and sit by someone you have never met before and start a conversation. It may just be the best contact you make at the show.
  6. Networking Tips for Pizza Expo Same goes for seminars and demonstrations. Strike up conversations with those around you.
  7. Want to meet a speaker? Do it! Speakers often stick around after their talks to answer questions.
  8. The competition areas are an optimal place for conversation to discuss everyone’s favorite topic, pizza. There will be a crowd of people to interact with.
  9. Yes, hang out with your team or pizza people you’ve missed but don’t forget to venture out on your own and meet new people.
  10. Finally, come to the Pizza Today booth #1007 and meet us! There will also be plenty of pizzeria pros there to be on The Hot Slice Podcast. That should be you, too.

We hope these networking tips for Pizza Expo will help you make the most of your show experience. Have a great show. We’ll see you in Las Vegas.

40th Pizza Expo 2024 logoStay updated on all PIZZA EXPO 2024 News. We’ve created a hub for news from the World’s Largest Pizza Show. Find all the updates and happenings at Pizza Expo 2024. Go to the Pizza Expo 2024 Hub.

 

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40th Pizza Expo – Let the Good Times Roll https://pizzatoday.com/topics/industry-news/40th-pizza-expo-let-the-good-times-roll/ Wed, 06 Mar 2024 19:48:49 +0000 https://pizzatoday.com/?post_type=topics&p=147079 The 40th Anniversary PizzaExpo to commence later this month Can you remember your first International Pizza Expo? Maybe this year will be your first show. At Pizza Today, we can remember our first Pizza Expo. Make sure you read about Editor In Chief Jeremy White’s first show in his Commentary. There is one common theme […]

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The 40th Anniversary PizzaExpo to commence later this month

Can you remember your first International Pizza Expo? Maybe this year will be your first show. At Pizza Today, we can remember our first Pizza Expo. Make sure you read about Editor In Chief Jeremy White’s first show in his Commentary. There is one common theme about first Pizza Expo experiences. Everyone is amazed by just how big and how much is happening at an event dedicated to pizza. Secondly, you feel like you have found your people. Call it home. Call it summer camp. Call it a homecoming. Pizza Expo holds a kindship like no other trade show.

first pizza expo on cover of Pizza Today Magazine

Pizza Expo: The Beginning

Pizza Expo has grown into the industry’s largest event. The show had modest beginnings, founded by Gerry Durnell in Santa Claus, Indiana with Pizza Today Magazine and the National Association of Pizza Operators.

pizza expo 2024 retro look recreating first pizza expo on cover of Pizza Today Magazine first pizza expo on cover of Pizza Today Magazine

Keynote Addresses for the Ages

Over the years, we’ve heard from the pizza industry’s leading chefs and thought leaders like Ann Kim, Tony Gemignani, Chris Bianco, Mike Bausch, Donatella Arpaia and the list goes on and on. There were even times that our keynote speakers were commanders in other fields. Celebrity chef Robert Irvine gave the opening address in 2013.

Tommy Lasorda, manager of the Los Angeles Dodgers for 20 years, gave the opening keynote address in 1997. According to the Las Vegas Sun, Lasorda told the crowd, “You’ve got to work harder and be better prepared than your opponent,” Lasorda said. “You’ve got to love what you do and have pride in the organization you represent.”

This year’s keynote speakers are a testament to the success and leadership in the pizza industry.

Opening Keynote – Tuesday

John Arena, third-generation pizza chef, co-owner and co-founder of Metro Pizza, Las Vegas

John Arena, co-owner and co-founder of Metro Pizza, Las Vegas

John Arena

John Arena is a third-generation pizza chef that’s been pushing out pizza dough for more than 48 years, and is the co-owner and co-founder of Metro Pizza, a pizzeria in Las Vegas with 7 locations. They’ve won countless local and national awards and acclaim, including being named one of the Top 10 pizzerias in the U.S. by Penny Pollack and Jeff Ruby in their book “Everybody Loves Pizza, featured on “Entertainment Tonight” and “Live with Regis and Kathy Lee,” and listed as one of the 10 best pizzerias in America by USA Today. John Arena has been called the don of dough, the sultan of sauce, and the prince of pizza by the Las Vegas Review Journal, not to mention, he’s also a worldwide ambassador and elder statesman for the pizza industry. John coined the saying: “collaborators, not competitors.”


Day 2 Keynote — Wednesday

John, Farrell, Jacque Farrell is the Co-Founder and CEO of Farrelli’s Pizza

John & Jacque Farrell, Co-Founder of Farrelli’s Pizza in Tacoma, Washington

John & Jacque Farrell

After graduating from St. Martin’s College in Olympia WA in 1966, John Farrell worked with Saga Corporation throughout the country providing food services in colleges and universities. In 1979 he began his career in restaurants, owning several different concepts. In 1995 he started Farrelli’s Pizza with his daughter. Over the last 29 years, Farrelli’s opened 11 new locations. In 2008, the Farrells also created an Irish Pub that has been successful for the last 15 years. The company employs over 600 employees. John anticipates sales in 2024 in excess of 30 million dollars.

Jacque Farrell is the Co-Founder and CEO of Farrelli’s Pizza.  She has helped grow the company.  She is a graduate of the Washington State University’s Hospitality College as well as a graduate from the CEO program with Stanford. Jacque is also a member of the National Pizza Council, Washington State Hospitality Board member, Co-chair of Government affairs and has been in a Vistage CEO advisory program for over ten years.  Her passion stems from creating growth and opportunity for her people and the neighborhoods Farrelli’s serves.

Can’t Miss Happenings at Pizza Expo

For new Pizza Expo attendees and a reminder to show veterans, let’s draw your attention to some happenings that you won’t want to miss. Add these to your calendar. Circle them in your show guide. Do whatever it takes to get you there. In no particular order:

  • Be methodical about how you approach your three days in the Exhibit Hall. We have a sold out show floor so it will be packed with products, services, tech and more for you to explore, taste, smell and demo.
  • Don’t sleep on the Keynotes. Yes, it’s early in Las Vegas. This is an only opportunity to hear some the best in the business share their successes and challenges. You will take away something for your business.
  • World Pizza Games 2023, dough acrobatics finals, pizza expo 2023Take every opportunity to socialize with other fellow pizzeria operators. Go to Beer & Bull Tuesday and the Pizza Expo Block Party/World Pizza Games Acrobatic Dough-Tossing Finals Wednesday, as well as Monday’s New Operator/Early-Arriving Attendee Reception.
  • Play to win! Don’t forget to pick up your game pieces for the $10,000 Megabucks Giveaway and New Exhibitor Treasure Hunt inside the entrance to the exhibit hall. You’ll need to be present on Thursday to win those prizes. We’re also bringing back Supremely Dressed so don your best pizza-related attire. Tag @pizzaexpo and use #SupremelyDressed24 with a selfie at the show. Must be present at the Block Party for your chance to win.
  • Find menu inspiration and cheer on competitors at the International Pizza Challenge, International Sandwich Competition, CMAB’s California-Style Pizza Competition, Ooni Pizza Throwdown and the Daiya Plant-based Competition.
  • Get to the Education Halls and Demonstration Stages. We’ve pulled together a full lineup of education sessions and demonstrations that run the gambit on pizza and menu trends and critical pizzeria issues. Not only are we hitting on important topics, but we’ve also enlisted the industry brightest thought leaders and chefs to lead the sessions and demos. Make sure to study the Show Guide and app to get sessions vital to your business on your calendar.

Exchange at Pizza Expo

Exchange at Pizza Expo logo featured imagePizza Expo is always known for bringing something new to the table each year. In 2024, we’re launching the Exchange at Pizza Expo. This invite-only event takes place Sunday. The intimate event allows our ever-evolving industry a new way to connect decision makers with peers and suppliers in a structured and efficient environment where business gets done, actionable insights gained, and relationships forged. By being invitation-only, this event fosters knowledge-sharing, best practices, and forward-thinking dialogue amongst industry leaders. The Exchange features a keynote address, boardroom presentations, private one-on-one appointments and several networking and social opportunities. Want to see how to get one of these exclusive invites? Visit pizzaexpo.pizzatoday.com/exchange-at-pizza-expo/.

40th Pizza Expo 2024 logoStay updated on all PIZZA EXPO 2024 News. We’ve created a hub for news from the World’s Largest Pizza Show. Find all the updates and happenings at Pizza Expo 2024. Go to the Pizza Expo 2024 Hub.

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Pizza Expo 2024: All News from the World’s Largest Pizza Show https://pizzatoday.com/topics/industry-news/pizza-expo-2024-all-news-from-the-worlds-largest-pizza-show/ Tue, 05 Mar 2024 18:53:39 +0000 https://pizzatoday.com/?post_type=topics&p=147174 Pizza Today pulls together the hottest news coming out of the World’s Largest Pizza Show for pizzeria owners, operators and the pizza industry To keep everyone up to date on all the news and conversation surrounding Pizza Expo 2024, Pizza Today has compiled this definitive hub for the topic. Pizza Expo 2024 has concluded as the […]

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Pizza Today pulls together the hottest news coming out of the World’s Largest Pizza Show for pizzeria owners, operators and the pizza industry

To keep everyone up to date on all the news and conversation surrounding Pizza Expo 2024, Pizza Today has compiled this definitive hub for the topic. Pizza Expo 2024 has concluded as the biggest best show yet. We will continue to bring you coverage from the Las Vegas Convention Center during the pizza show with updates, pizza competition results and more.

Bookmark this page to stay connected with all the updates, happenings and competition results from Pizza Expo 2024. Thank you for an amazing show. See you at Pizza Expo 2025 on March 25-27, 2025.


Deborah St. Clair from Carota’s Pizza in Augusta, Ky. won a Hobart® Legacy+® HL662 pizza dough mixer at the International Pizza Expo in Las Vegas in March.

Deborah St. Clair from Carota’s Pizza in Augusta, Ky. won a Hobart® Legacy+® HL662 pizza dough mixer at the International Pizza Expo. Photo Courtesy of Hobart

Deborah St. Clair, Carota’s Pizza in Augusta, Ky. wins a Hobart® Legacy+® HL662 pizza dough mixer at the International Pizza Expo

Hobart, the premium commercial food equipment manufacturer known for designing and building some of the most reliable, must-have equipment, has announced Deborah St. Clair from Carota’s Pizza in Augusta, Ky. as the winner of its annual custom-designed mixer giveaway. The giveaway was held at the International Pizza Expo in Las Vegas in March.

Go to the article.

 


Official International Pizza Challenge 2024 Best Pizza Winners are…

We have the official news pulled together in one post for all of the winners of the world’s best pizza in Pan, Non-Traditional, Traditional, Neapolitan, Cheese Slice and Partner Competitions at the International Pizza Challenge. Explore the pizzerias with this year’s winning pizza makers and links to learn more about them.

Go to the Official International Pizza Challenge 2024 Best Pizza Winners.


Tony Cerimele wins World Champion Pizza Maker of the Year at Pizza Expo’s International Pizza Challenge

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas. After capturing the first-place finish in the Pan Division, Tony went on to win the Finals to be named World Champion Pizza Maker of the Year.

Find out more details and read a Q&A with Tony Cerimele.


Pizza Expo/Pizza Today Team host PizzaCon launch event at Pizza Expo

Pizza Today, Pizza Expo staff, announcing PizzaCon at Pizza Today booth during Pizza Expo 2024

On Wednesday, the Pizza Expo/Pizza Today team donned PizzaCon shirts to showcase our next big event PizzaCon, taking place on November 7, 2024 at The Fillmore in Philadelphia. Attendees posed in The Fillmore PizzaCon set at the Pizza Today booth and scanned a QR code around the venue to sign up to receive updates and be included to win 2 free tickets to Pizza Expo 2025. A ribbon cutting event also took place at the entrance to the exhibit hall.

PizzaCon will allow you to experience hands-on curated experiences and demonstrations with suppliers in the top product categories for pizzerias like dough, sauce, cheese, technology and equipment. This is an exclusive event that we expect to be sold out. Registration will open in June.

Why attend? PizzaCon will be a very different experience to Pizza Expo; it’s hands-on, curated, and experiential and will be in a fun new environment. It’s ideal for pizzeria buyers in the Northeast region.

Learn more about PizzaCon.


International Pizza Challenge Finals Scoreboards are now up!

See the scoresheets for the Finals in the Traditional, Non-Traditional, Neapolitan/STG, Pan, World’s Best Cheese Slice, Pizza Maker of the Year and Best of the Best.

Go to our International Pizza Challenge 2024 — Daily Results page.

International Italian Sandwich Competition Results are in!

Congratulations to Fabio Cassela on winning the International Italian Sandwich Competition. Second Place goes to Deserai Satulc. The Third Place winner is Greg Bird.

Here is the full scoresheet:

International Italian Sandwich Competition, Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Learn more about the International Italian Sandwich Competition.

Champions have been crowned in International Pizza Challenge

Stay tuned for all the official International Pizza Challenge final details. Please be patient as we travel back to our homes. For now. let’s highlight the division winners. Congratulations to the following champions in the International Pizza Challenge:

  • Traditional
    Sergio Balderas, Truly Pizza, Dana Point, California
  • Non-Traditional
    Alex White, Yukon Pizza, Las Vegas, Nevada
  • Neapolitan
    Vincent Santoro, Song e Napule, New York, New York
  • Pan
    Tony Cerimele, New Columbus Pizza Co., Nesquehoning, Pennsylvania
  • World’s Best Cheese Slice
    Tan Tuong (Andy) Huynh, Cowabunga+, Hamilton, Ontario, Canada
  • Best of the Best (Publicly Judged)
    Joe Carlucci, Valentino’s Pizzeria & Wine Bar, Madison,  Alabama
  • Pizza Maker of the Year (Publicly Judged)
    Tony Cerimele, New Columbus Pizza Co., Nesquehoning, Pennsylvania

Final scoresheets are up on the International Pizza Challenge 2024 — Daily Results page. .

World Pizza Games 2024 Results are in!

World Pizza Games Fastest Dough Stretch, Pizza Expo 2024

Preliminary results are in for the World Pizza Games. The best pizzaiolo has been  crowned in each division of the five divisions – Freestyle Acrobatic Dough Tossing, Fastest Dough, Largest Dough Stretch, Fastest Pizza Box Folding, & Pizza Triathlon! Top 3 Finals winners in each division medal. First-place finishers receive $1,000. See who took home top honors.

Go to the World Pizza Games results.


Ooni Traditional Division Preliminary Results

Congratulations to everyone in the Ooni Traditional Division. Here are the Top 3:

  1. Ryan Thompson
  2. Jeff Taylor
  3. Matt Hickey

Here are the full scoresheets:

Ooni Traditional Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Ooni Pan Division Preliminary Results

Congratulations to everyone in the Ooni Pan Division. Here are the Top 3:

  1. Eidref Laxal
  2. Ryan Ososky
  3. Srdian Jelcic

Here are the full scoresheets:

Ooni Pan Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Daiya Vegan Division Preliminary Results

Congratulations to everyone in the Daiya Vegan Division. Here are the Top 3:

  1. Leonardo Zoppetti
  2. Ali Afshar
  3. Soyeon Chewning

Here are the full scoresheets:

Daiya Vegan Division Scoreboards, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Non-Traditional Division Preliminary Results

Congrats to Top 5 Competitors in the Non-Traditional Division who will advance to the Thursday Finals. They are:

  1. Michael Vakneen
  2. Alex White
  3. Deserai Satullo
  4. Andrew Scudera
  5. Mckenzie Sanvido

Non-Traditional Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Go to the full scoresheets.


Pizza Napoletana Division Preliminary Results

Congratulations to the Top 5 Competitors in the Pizza Napoletana Division who will advance to the Thursday Finals. They are:

  1. Luca De Marinis
  2. Vincenzo Capuano
  3. James Terwilliger
  4. Cesare Di lorio
  5. Vincenzo Santoro

Pizza Napoletana Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

See full scoresheets for the Pizza Napoletana Division.


Pizza Expo Day 2 Recap

The Energy Continues

Day 2 at Pizza Expo kicked off with a moving Keynote Address “Collaboration and Long-Term Sustainability” with John Farrell Co-Founder and Jacque Farrell, Co-Founder and CEO at Farrelli’s Pizza in Tacoma, Washington. Let’s listen in:

 

 

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Optimizing the pizza business for success was paramount today with education sessions like Systems for Strategic Growth, Creating Multiple Revenue Streams, Increasing Your Profit Margins and Retaining Employees in Today’s Market.

The show floor was filled with eager pizzeria operators looking products, equipment, services and tech and building relationship with venders in thee exhibit hall.

Demos and workshops on the show floor brought the education to the Exhibition Hall. Making Dough & Pizza with Tony Gemignani, Chicago Tavern with Tony Gemignani and Tony Troiano, Hands-on Dough Session with Laura Meyer.

We had a first at the Pizza Today booth. Michael Sullivan proposed to Gabby Arevalo in the Pizza Today booth at the show. The couple worked together had their first kiss at a Pizza & Pasta Northeast Expo in Atlantic City over a year ago. The couple work at Spaceship Pizza  in Ronkonkoma, New York.

 

 

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International Pizza Challenge saw a huge number of competitors, over 260, vying for best pie in the Non-Traditional, Neapolitan, Ooni Traditional & Pan, and Daiya Vegan Divisions. Preliminary Results on the Top 5 competitors who will advance to Thursdays finals coming soon this evening. Check here for those results.

World Pizza Games Finals are happening now! A live stream is available. 


Traditional Division Regional Winners are in!

In addition to the Top 5, the Traditional Division also recognizes regional winners. Congrats to the following competitors who placed in their region:

Southwest

  1. Sergio Balderas
  2. Matt Hutchinson
  3. Alastair Hannmann

Northwest

  1. Bill Crawford
  2. Josh Hillman
  3. Drew Balstad

Midwest

  1. Carmela Cataldo
  2. Ali Afshar
  3. Nino Del Greco

Southeast

  1. Andy Brown
  2. Dustin Finnegan
  3. Teo Tomasi

Northeast

  1. Anthony Berghela
  2. Michael Testa
  3. Perry Bogacz

International

  1. Gianluca Piersanti
  2. Alessio Cataldo
  3. Fiodar Huminski

 

Check out more Preliminary Results.

CMAB Pro Division Preliminary Results

Top 5 Competitors in the CMAB Pro Preliminary Division will advance to the Thursday Finals. They are:

  1. Chef Apisit Jitprasong
  2. Chef Shi (Kevin) Zhao
  3. Paramet Saisutth
  4. Chef Sakamoto
  5. Chef Nguyen Thi Huyen Trang

CMABPro Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

See the full CMAB Pro Preliminary Division scoresheet.


Pan Division Preliminary Results

Congrats to the Top 5 Competitors in the Pan Division who will advance to the Thursday Finals. They are:

  1. Charlie Webb
  2. Jeff Miner
  3. Tony Cerimele
  4. Craig Capano
  5. Rov Bass

Pan Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

See the full Pan scoresheet. 


World’s Best Cheese Slice Division Preliminary Results

Top 5 Competitors in the World’s Best Cheese Slice Division will advance to the Thursday Finals. They are:

  1. Rico Lunardi
  2. Anthony DeSousa
  3. Vicky Ixcot
  4. Andy Huynh
  5. Lorenzo Hernandez

World's Best Cheese Slice Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Check out the full World’s Best Cheese Slice Scoresheet.


Traditional Division Preliminary Results are in!

We have preliminary results for the Traditional Division at the International Pizza Challenge. Congratulations to the Top 5 Competitors in the Traditional Divisions who will advance to the Thursday Finals. They are:

  1. Sergio Balderas
  2. Anthony Berghela
  3. Gianluca Piersanti
  4. Alessio Cataldo
  5. Matt Hutchinson

 

Traditional Division Top 5, International Pizza Challenge at Pizza Expo 2024 Day 1 in Las Vegas

Check out the Traditional Scoresheet. 


Pizza Expo Day 1 Recap — The Excitement was Electric!

Pizza Expo 2024 Day 1 in Las Vegas

We kicked off our 40th Pizza Expo with inspiration, joy and tears as Keynote Speaker John Arena uplifted and moved a filled hall pizzeria operators and pizza pros. He received a beautiful standing ovation as he took the stage. Let’s listen in on a touch of his address.

 

 

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After the keynote address, pizzeria operators and professionals took to the seminar hall for education sessions devoted to making their businesses better. Pizza People packed sessions on Pizza Crust Bootcamp, Building a Great Relationship with Vendors, Negotiating Basics, Pizza By the Slice 101, A Pizzeria’s Guide to Social Media, A Look at Futuristic Pizzeria Tech and more.

competitor at the International Pizza Challenge at Pizza Expo 2024 Day 1 in Las VegasThe anticipation and crowd gathered as the doors to the 40th Anniversary Pizza Expo opened and attendees filed into a sold out exhibit hall. Some key insights we found at Day 1 on the show floor: innovation, creative and new ingredients and an infusion of high-tech solutions attainable to the small business operator. Crowds of attendees also packed the demonstration area and competition areas with the World Pizza Games and the International Pizza Challenge.

We finished the day with camaraderie and cheers at our annual Beer & Bull Idea Exchange to one huge Day 1 at Pizza Expo.

International Pizza Challenge Preliminary Results on the Top 5 competitors who will advance to Thursdays finals coming soon this evening. Check here for those results. Regional Traditional Winners will be announced first thing in the morning.


Education Jumpstarts Pizza Expo 2024

Sunday and Monday at International Pizza Expo is devoted to education. Sunday afternoon is focused on deep-dive paid workshops with topics such as The Million-dollar Pizzeria, Your Brand and Marketing Strategy, and What to do Before You Raise Prices. Workshops continue Monday morning with Mastering Profitability, Launching and Thriving with a Mobile Pizzeria, Using Processes to Propel Your Pizzeria to New Heights. Find out more about workshops.

Pizzeria Operators will flock to the education halls Monday (starting at 12:30 p.m.) as the early arriving attendees and new operator sessions run all afternoon.

  • 12:30 pm  State of the Slice: A Look at Slice Shop Trends with Scott Wiener, Founder, Speaker, Scott’s Pizza Tours & Slice Out Hunger
  • 1:30 pm  Building Your Business Through Partnerships with Mark Lacz, Managing Partner, TyMark Restaurant Group, Tyler Carlson, Managing Partner, TyMark Restaurant Group
  • 1:45 pm  How to Sell Your Pizzeria for Top Dollar with Scott Sandler, Owner-Operator, Speaker, Pizza Via
  • 2:45 pm  How I Baked My Way Into the Pizza Industry with Andrew Butler, Speaker
  • 3:00 pm  Panel Discussion: Growing Pains with Tony Gemignani, Slice House by Tony Gemignani, Jeff Smokevitch, Co-Founder & Co-Owner, Blue Pan Pizza, Lars Smith, Chef/Co-Owner, State of Mind
  • 4:00 pm  Developing & Living Your Vision with Mike Bausch, Owner, Speaker, Andolini’s Pizzeria
  • 4:15 pm  Exit Strategies for Retirement with Scott Anthony, Owner-Operator, Speaker, Punxsy Pizza

Monday events end with a New Operator Happy Hour at 5 pm giving operators a chance to meet and mingle with fellow pizza pros.

For a schedule of education, download the Pizza Expo Mobile App or visit PizzaExpo.com.


Last Minute Tips to Prepare You for Pizza Expo

The Pizza Expo and Pizza Today team has put this trusty checklist together to help you make sure that you’re prepared for Pizza Expo and ready to make the most of your time at the show:

  • Double check your travel details including Show Registration including Workshop or Competitions; Hotel; Flights and Other Reservations you’ve made in Las Vegas
  • Check the Las Vegas weather. Make packing easy by knowing what to expect.
  • Download the official #PizzaExpo app to connect with other attendees and suppliers, better plan your time at the show and get access to excusive giveaway opportunities. Get it here. 
  • Create your must-see list of exhibitors and education sessions you don’t want to miss.
  • Have a mission. What do you want to get out of the show? What business needs to transpire? What areas do you need to learn?
  • Dress to impress – wear your finest pizza-themed attire and enter the Supremely Dressed competition for a chance to win $500!
  • Bring an empty water vessel – Outside food and beverages are not allowed on the show floor, but you can bring and empty water bottle and fill it up at the available water stations to help quench your thirst!
  • Wear comfortable shoes – the show floor spans over 120,000 square feet (that’s more than 2 football fields) so make sure you to bring your walking shoes! In fact, wear comfortable clothes and layers if needed. With all the food tasting on the show floor, elastic or comfort waistbands are a good option.
  • Plan your travel – There will be no shuttle service to the venue this year, so make a plan to walk, drive, or rideshare.
  • Bring your confirmation email with you to the registration desk to print your badge. Insider Tip: Skip the line on day one by picking up your badge early during registration hours. 

Find more tips to a successful show.


The Hot Slice Podcast with Pizza Today at Pizza Expo 2024The Hot Slice Podcast to interview Pizza Pros at Pizza Expo

We’re bringing The Hot Slice Podcast back to Pizza Expo. Go to the Pizza Today/40th Anniversary Lounge Booth #1007 and let us know you want to be on the podcast. Share your story with us. Interviews will take 5-10 minutes.

Listen to The Hot Slice Podcast.


Don’t Forget to Pack your Best Pizza Outfit

Supremely dressed at Pizza Expo, pizza outfit, giveaways

Dressed to impress at Pizza Expo 2024 means donning your best pizza outfit! Enter for a chance to win the title “Most Supremely Dressed” and $500! Plan your most supreme pizza-themed outfit – pizza shoes, suits, hats, backpacks, nails, everything is fair game! At the show, show off your style by taking a photo at one of the Pizza Expo branded installations! Post your selfie to Instagram or Facebook, tag @PizzaExpo, and use hashtag #SupremelyDressed.

Learn more about Supremely Dressed at Pizza Expo. 


Networking Tips for Pizza Expo

Networking is a key component of attending International Pizza Expo. Whether you are an industry veteran or a new operator, networking will be highlight of Pizza Expo. Explore ways to network at the world’s largest pizza show. Here are a few networking tips for Pizza Expo:

  • Don’t wait until you hit the show floor to start conversations. Pizza Expo attendees and exhibitors will be everywhere — on your plane, at the airport and in your hotels. Engage with people outside of the convention center.
  • Monday provides the perfect opportunity to talk one-on-one with other attendees and speakers before the rush of the show floor opening Tuesday. Make the most of that time.
  • Go to the New Operator/Early Arriving Attendees Reception on Monday and Beer and Bull Idea Exchange Tuesday. Everyone there is ready to meet and mingle.
  • Get to the Keynotes early and sit by someone you have never met before and start a conversation. It may just be the best contact you make at the show.

Get 10 Networking Tips for Pizza Expo. 


Listen to a Sneak Peek from Opening Keynote John Arena

John Arena on The Hot Slice Podcast. The co-founder of Metro Pizza in Las Vegas will be keynote speaker at Pizza Expo 2024.This week on The Hot Slice Podcast Jeremy sits down for a one-on-one interview with pizza legend John Arena. The co-founder of Metro Pizza in Las Vegas will deliver the opening day keynote address at the 40th Pizza Expo later this month.

During the discussion, John touches on his feelings about tinkering with dough formulas and pushing the industry forward through trial and error. He teases his keynote (“from Me to We,” he says) and even talks about his favorite style of pizza to eat (hint, he grew up on it), as well as his favorite style of pizza to make.

Listen to Episode 195. Pizza Legend John Arena, the One & Only.


Just Announced: Block Party Live Stream

World Pizza Games 2023, dough acrobatics finals, pizza expo 2023

A highlight of Pizza Expo is The Pizza Games Finals & Block Party. Wednesday, March 20. And if you are not attending the show you can still tune in on our Live Stream, Wednesday, March 20, at 5:00 PM PT / 8:00 PM ET.

Pizza Expo throws its annual thank-you Block Party for the pizzeria industry. It is our annual celebration for all pizza industry attendees and exhibitors. The party features music, games and contests, food and beverage booths, and the ever-popular finals of the Freestyle Acrobatic Dough-Tossing event from the World Pizza Games.

Go to the Block Party Live Stream.


What goes into Judging the International Pizza Challenge at Pizza Expo?

International Pizza Challenge, Pizza Expo, Las Vegas. IPC judging, Hassi Sadri, Scott Wiener, Scott AnthonyWe are going behind the judges’ curtain at this year’s International Pizza Challenge at Pizza Expo in Las Vegas. Jeremy and Denise get the inside scoop on IPC judging from longtime judges Hassi Sadri, Scott Wiener and Scott Anthony. Our three esteemed guests outline new initiatives to aid in transparency and training the 50 judges who will evaluate entries to help them be on the same page and make sure that every pizza is judged fairly and consistently. Find out what’s changed this year and get competition tips straight from the judges.

Listen to the episode.


Pizza Expo 2024 Preview — 40 Years of Community

2024 Pizza Expo Preview

The pizza industry is different than most. There is a strong bond, a sense of community and a helping spirit. It wasn’t always that way. What changed the industry was the first International Pizza Expo in 1984. Today, the pizza industry is a realization of the vision of the inaugural Pizza Expo.

Pizza Expo 2024, commencing at the Las Vegas Convention Center, March 19-21, is expected to be biggest and best Pizza Expo yet. Attendees and exhibitors can expect fanfare and celebration of our four decades.

Read our Pizza Expo 2024 Preview.


Get a Pizza Expo Preview on The Hot Slice Podcast

The 40th Pizza Expo is less than one month away. Jeremy, Josh and Denise dedicate this episode to all things Pizza Expo. From the show floor, competitions and demos to seminars and special events, there’s so much to look forward to this year.

Listen to the episode.


Pizza Expo 2024 Mobile App NOW AVAILABLE

Pizza Expo App, downloadThe Official Pizza Expo show mobile app is available for download now. Take time now to browse and use some of Pizza Expo app’s exciting features: Search for Exhibitors, tag your favorites and map booth location; use the Floor Plan to locate your favorite booths on the show floor; get a complete schedule of Pizza Expo events; explore the Education Program, tag your favorites and more.

Download the App.


 

Check back to this Pizza Expo 2024 Hub often before, during and after Pizza Expo 2024 to get all the news surrounding the World’s Biggest Pizza Show. Don’t forget to bookmark this page.

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March is a Celebration of Pizza People https://pizzatoday.com/topics/industry-news/march-is-a-celebration-of-pizza-people/ Fri, 01 Mar 2024 18:29:55 +0000 https://pizzatoday.com/?post_type=topics&p=147155 Pizza Expo, Women’s Pizza Month, Pi Day, March Madness, Spring Break fill March with pizza focus March is a big month for pizza, not just pizza sales but pizza community, too. With Pizza Expo, Womens Pizza Month, Pi Day, St. Paddy’s Day, the NCAA Basketball Tournaments and Spring Break, your pizza calendar will be full. […]

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Pizza Expo, Women’s Pizza Month, Pi Day, March Madness, Spring Break fill March with pizza focus

March is a big month for pizza, not just pizza sales but pizza community, too. With Pizza Expo, Womens Pizza Month, Pi Day, St. Paddy’s Day, the NCAA Basketball Tournaments and Spring Break, your pizza calendar will be full. Take advantage the following March events:

Pizza Expo to be the Event of the Year

World Pizza Games 2023, dough acrobatics finals, pizza expo 2023The biggest event in pizza happens March 19-21 in Las Vegas, International Pizza Expo celebrates its 40th year with a record-breaking show that brings the pizza industry together at the West Hall of the Las Vegas Convention Center. If you haven’t registered for Pizza Expo 2024, the clock is ticking. For those who have, come back to PizzaToday.com all month long as we prepare you for the show, give daily updates from Pizza Expo and announce all of the competition winners as they are announced.

To start, here are a few Pizza Expo news items to be away of:

March is Women’s Pizza Month

International Pizza Challenge, pizza making competition, pizza expo exhibit hall opening, Las Vegas Convention Center, Las VegasWomen’s Pizza Month and Women’s History Month are in March. It is an opportunity to celebrate women in the male-dominated pizza industry. The Women in Pizza movement has empowered more women in the pizza industry to share their stories, talents and expertise. Go to Instagram’s #womenspizzamonth hashtag and find out how pizza makers and pizzerias are celebrating.

Big Pizza Sales Days to capture in March

Don’t forget to capitalize on some of the biggest pizza sales days all month. They are:

Pi Day – March 14

Pi Day is the Mathematical Celebration of Pizza. March 14th has become synonymous with marketing delicious round comfort foods for the mathematical turned food holiday known as Pi Day. On this day, pizzerias, bakeries and many other vendors of round baked goods offer deals to commemorate the mathematical constant: “pi” (?) or “pie”. Find out more.

Saint Patrick’s Day – March 17

St. Paddy’s Day may be an Irish holiday, which puts emphasis on Irish restaurants and pubs. That will not stop pizzerias from getting in on the action with Irish or green beer promotions and Irish cuisine-inspired pizza specials. Think corned beef, cabbage, potatoes, rye infused crusts, bangers and mash.

NCAA Basketball March Madness

Whether it’s men’s or women’s March Madness, the NCAA Basketball Tournament can turn into huge pizza sales days for dine-in as a destination to watch all of the college basketball action or carryout and delivery during the games. Don’t forget about promoting your catering and party-sized packages.

Men’s NCAA Basketball March Madness Schedule

  • Selection Sunday: Sunday, March 17
  • First Four: March 19-20
  • First round: March 21-22
  • Second round: March 23-24
  • Sweet 16: March 28-29
  • Elite Eight: March 30-31
  • Final Four: Saturday, April 6 at State Farm Stadium in Glendale, Arizona.
  • NCAA championship game: Monday, April 8 at State Farm Stadium in Glendale, Arizona.

Women’s NCAA Basketball March Madness Schedule:

  • Selection Sunday: 8 p.m. ET Sunday, March 17 on ESPN
  • First Four: March 20-21
  • First round: March 22-23
  • Second round: March 24-25
  • Sweet 16: March 29-30
  • Elite Eight: March 31-April 1
  • Final Four: Friday, April 5 at 7:30 and 9 p.m. ET on ESPN, hosted at Rocket Mortgage FieldHouse in Cleveland, Ohio.
  • NCAA championship game: Sunday, April 7 at 3 p.m. ET on ABC, hosted at Rocket Mortgage FieldHouse in Cleveland, Ohio.

Spring Break

Many schools and colleges take a spring break in March or April. Know when your area spring breaks are so you can gear spring break “Staycation” promotions to them. If you are a spring break destination, find out the high tourism spring break dates from your local tourism bureau and aim promotions at tourists.

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3:14 — Thursday, March 14th is Pi Day https://pizzatoday.com/topics/industry-news/today-pi-day/ Fri, 01 Mar 2024 10:01:00 +0000 https://pizzatoday.com/news/today-pi-day/ Pi Day: A Mathematical Celebration of Pizza March 14th has become synonymous with marketing delicious round comfort foods for the mathematical turned food holiday known as Pi Day. On this day, pizzerias, bakeries and many other vendors of round baked goods offer deals to commemorate the mathematical constant: “pi” (?) or “pie”. What’s the true […]

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Pi Day: A Mathematical Celebration of Pizza

March 14th has become synonymous with marketing delicious round comfort foods for the mathematical turned food holiday known as Pi Day. On this day, pizzerias, bakeries and many other vendors of round baked goods offer deals to commemorate the mathematical constant: “pi” (?) or “pie”.

What’s the true meaning of Pi Day? Piday.org sums up the occasion: “Pi Day is celebrated on March 14th (3/14) around the world. Pi (Greek letter “?”) is the symbol used in mathematics to represent a constant — the ratio of the circumference of a circle to its diameter — which is approximately 3.14159.”

As you can see, it’s an easy jump to pizza. They are circular (except the ones that are square, oblong, oval or rustic). And what’s a better representation of the mathematical constant than pizza?

For pizzerias, Pi Day is an opportunity to kick up pizza promotions on a typical Thursday and grab some of the local limelight. Let your local media and influencers know what your pizzeria is doing to celebrate Pi Day.

Want to get creative Pi Day ideas, browse the #PiDay hashtag on Instagram.

Go to our Instagram Story and you can see what fellow pizzerias are doing for Pi Day. We are sharing pizzeria Pi Day posts all day long! Happy Pi Day!

 

 

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Using FOMO to create an LTO https://pizzatoday.com/topics/brand-marketing/using-fomo-to-create-an-lto/ Thu, 29 Feb 2024 21:23:07 +0000 https://pizzatoday.com/?post_type=topics&p=147080 Limited-time offerings can fuel urgency Time is running out! Buy now before it’s too late! Don’t miss your chance! It’s a cold hard fact that scarcity sells. Companies like eBay and StubHub are valued in the billions because of it. We get excited every time the McRib comes back and there’s mayhem when Pumpkin Spice […]

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Limited-time offerings can fuel urgency

Time is running out! Buy now before it’s too late! Don’t miss your chance!

It’s a cold hard fact that scarcity sells. Companies like eBay and StubHub are valued in the billions because of it. We get excited every time the McRib comes back and there’s mayhem when Pumpkin Spice Latte season returns. Fortunately for you, it’s also useful to independent pizzerias. A limited time offering, or LTO, can provide the power to do more than just boost sales. By tapping into the customers’ fear of missing out you can increase sales, attract media attention, and strengthen your community relations.

Seasonality

Every summer, pizza fans flock to Frank Pepe Pizzeria Napoletana’s sixteen locations for a taste of their fresh tomato pizza. This is a pizza that’s only available while tomatoes are in season, unlike the restaurant’s perennial pies that use canned tomatoes. Sales surge as customers grab what they can before time runs out. When summer ends, so does the fresh tomato pizza.

The rhythm of seasonality keeps Dan Richer engaged with both his customers and local farmers through his ever-changing menu at Razza in Jersey City. “Customers want to know when corn is coming back and when zucchini will be on the menu again. The truth is that I don’t know! What we’re doing is alive.” Richer bases his entire concept on perpetual change. He reprints menus every day so he can adjust to the limits of nature. There are some pizzas that will always be available, but the ability to constantly add items based on seasonality gives Razza fans a reason to come back more often.

Collaboration

What’s better than marketing to your own customers? Marketing to someone else’s customers! You can use LTOs to do both by offering a limited-time collaboration with another local business. Greenville Avenue Pizza Company in Dallas teamed up with a popular Chinese restaurant in the neighborhood to create a hit. “They told us their number one seller was the Dan Dan Sausage, so we took inspiration from that dish to create a super popular pizza that lived on our menu for just a few weeks,” says owner Sammy Mandell.

Alex Coons has had great success collaborating with like-minded businesses through his restaurant Hot Tongue in the Silverlake section of Los Angeles. “We recently ran a collaborative pie for just one weekend with a fantastic local restaurant called BeeWali’s. The collaboration proved to be a fantastic marketing tool for both of us, drawing in lots of new faces. It was one of our best weekends of the year.” Collaborations like this don’t just build a restaurant’s audience, they also strengthen communities.

Publicity

The main reason Greenville Avenue Pizza Company runs limited-time offerings is to stay relevant. “Our focus is on staying top of mind,” says Mandell. “How do you get yourself press coverage if you’re doing the same thing every day?” By having a rolling series of LTOs, Greenville Avenue Pizza Company has established a reputation within their community. It’s so much a part of their identity that the largest local magazine in Dallas recently featured them on the cover of their pizza-centric issue. Even better, the magazine asked GAPCO to collaborate on a special pizza in celebration of the issue. It doesn’t get any better than collaborating with the press!

On the social media side, an LTO provides loads of content opportunities. Images and videos of your new creation will generate buzz and provide a nice break from the same photo of your pepperoni pizza. MaiPai Tiki Bar in Hamilton, Ontario uses Instagram Reels to announce a new featured pizza every week. These videos rack up thousands of views and lead to a spike in pre-orders. MaiPai once ran a social media campaign that invited their followers to vote for their favorite weekly feature. They scored lots of engagement and used the results to update their regular menu.

Boosting Slow Periods

Time-sensitive offers have the ability to bring people through the door in times of need. Mama’s Too in New York City creates a new sandwich every week to be sold only on Wednesday. Regulars who usually come in for pizza make an extra visit on Wednesday just to pick up the weekly sandwich. The pizzeria announces the sandwich one day in advance via Instagram and they regularly sell out.

Diana Huynh, owner of Cici’s Pizza & Wings in Toronto, fired up an LTO when she noticed her merch line wasn’t selling. Last October, she celebrated Pizza Month with a special offer of a free slice with the purchase of any piece of Cici’s swag. She usually sells just five pieces of merch per month, but the free slice incentive increased that number to over forty.

Challenges

Creating temporary menu items takes a lot of work. You’ll have to devote time to R&D, especially if you’re working with an unfamiliar ingredient or process. Seasonal items pose a particular challenge because a short season won’t give you much time to experiment.

Before you can take your new item public, you’ll have to train your staff. The kitchen has to know how to prepare the dish and your servers need to be able to sell it. A complicated process that clogs up your makeline will give you more headaches than solutions. This is another reason it’s great to collaborate with another restaurant that can handle some of the prep for you.

One of the most popular LTOs at Greenville Avenue Pizza Company is their Pretty Pickle pizza. “We get more requests for this than any other pie,” says owner Sammy Mandell. “We would have already added it to the regular menu, but each pie gets 100 slices of pickle and that’s just too labor-intensive for my staff.”

Dan Richer agrees. “I can spend months perfecting chocolate cake but if it’s not a process my staff can execute perfectly every time it’s not worth adding to the menu.

The loudest refrain from pizzerias that use limited time offerings is that they have to become part of your routine. Greenville Avenue Pizza Company spent two years building their LTO program but now it’s an essential part of their restaurant. Razza and MaiPai consider short-run items to be part of their DNA. They’ve trained customers to anticipate LTOs as a way of holding their attention. It’s important to put in the work of establishing consistency, otherwise the occasional one-off will go unnoticed. It takes time and energy to build a rhythm, but the results could pump a new lifesource into your pizzeria.

SCOTT WIENER is the founder of Scott’s Pizza Tours in New York City and SliceOutHunger.org  Instagram: @scottspizzatours

 

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Commentary: Forty … 40 … 4-0?????? https://pizzatoday.com/topics/industry-news/commentary-forty-40-4-0/ Thu, 29 Feb 2024 20:54:58 +0000 https://pizzatoday.com/?post_type=topics&p=147078 Our Editor-in-Chief remembers some of his most favorite Pizza Expo moments After a full year (honestly, more than a year) of planning, the 40th Pizza Expo is finally here this month in Las Vegas. From its humble beginnings in 1984, to now, the “Show of Shows” has experienced quite an evolution. It is, without question, […]

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Our Editor-in-Chief remembers some of his most favorite Pizza Expo moments

After a full year (honestly, more than a year) of planning, the 40th Pizza Expo is finally here this month in Las Vegas. From its humble beginnings in 1984, to now, the “Show of Shows” has experienced quite an evolution. It is, without question, the “Super Bowl of the Pizza Industry.”

Jeremy White, Editor in Chief, Pizza Today Magazine

Jeremy White, Editor in Chief, Pizza Today Magazine

As I look back on my career here at Pizza Today, it’s staggering to think this month’s Expo will be my 22nd show. I’ve had so many amazing Pizza Expo experiences over my two decades in the industry and have made so many friends at the event. There is not enough space in this magazine to share all the great Pizza Expo stories I’ve been involved with over the years.

Some shows do stick out in my mind more than others. Recently, our marketing team filmed a promotional video where I (along with Show Director, Bill Oakley; Executive Editor, Denise Greer and Senior Designer, Josh Keown) was asked to share some Pizza Expo memories in honor of the 40th Anniversary.

These are a few previous Pizza Expos that stick out the most to me:

  • 2001 — This was my first Pizza Expo, and you never forget your first. I started working at Pizza Today in September 2000, so for a little more than six months I heard about the event frequently. Still, nothing prepared me for seeing it in person for the first time. I had no idea just how amazing it was until I experienced it for myself!

It was a bit of a “weird” Expo in that the show’s founder, Gerry Durnell, had just completed a sale of Pizza Today and Pizza Expo to New York-based MacFadden Publishing. It was the last hurrah for Durnell, who had quite a knack for doing some, ahem, “creative” things (shout out to the one-off swimsuit issue he published… don’t get me started on that gem). His creative mind led him to decide this Pizza Expo needed ice sculptures and sandcastles. Yes, you read that correctly. As I walked the show floor, every once in a while I’d walk past an artist making immaculate castles in a huge sand box or an ice sculptor making intricate designs from blocks of ice. Sure, they were amazing works from talented people … but I could not figure out for the life of me what this had to do with the pizza business.

Apparently, I wasn’t the only one.

  • 2003 — We were a nation at war, officially. Pizza Expo 2003 was set to kick off March 24. On March 19th, 2003, the United States and coalition forces invaded Iraq and the Iraq War was underway.

There were travel concerns stemming from 9/11. With us now at war and those travel concerns resurfacing … would anyone show up for Pizza Expo 2003? (They did. It was a great show).

  • 2005 — The World Pizza Games were established this year. They brought new excitement and fresh competitive outlets to Pizza Expo. Nearly two decades later they’ve grown, evolved and are better than ever and still going strong. I still remember how mesmerized I was watching the acrobatics up close and personal for the first time.
  • 2011 — My friend Joe Fugere from Seattle-based Tutta Bella delivered a really good and thoughtful keynote address in 2011. He set a very high bar for others to follow.
  • 2013 — Though it turned out not to be last time, this was the first time I ended up being an integral part of the keynotes. This wasn’t necessarily by design. We’d tapped Chicago pizzeria owner Bill Jacobs to kick Pizza Expo off in style. Piece Pizzeria was absolutely killing it (still is) with New Haven-style Apizza in the Windy City. As we got closer to the show, Bill called me and asked if I’d be willing to sit on stage with him and interview him as opposed to him standing solo and delivering a speech. So that’s exactly what we did. (Years later Paulie Gee would ask for the same at a Pizza & Pasta Northeast Show in Atlantic City).
  • 2019 — The legendary Chris Bianco delivered one of the most interesting and packed keynote sessions in Pizza Expo’s storied history. He passionately told the story of his journey in the pizza industry. It left an indelible mark on all who were there.
  • 2020 — March of 2020 was a very scary time. A Pizza Expo did not happen in this year, as we all know. But seeing the industry pull together in the face of adversity as we navigated a pandemic together, horrific as it was, did inspire many developments that fuel growth today.
  • 2021 — I consider this the “weirdest” Pizza Expo ever. Ever since my first one in 2001, the show has always taken place in the first quarter of the year. While the overwhelming majority of the time Pizza Expo happens in March, there were occasions here and there where it staged in February or April. But in 2021, thanks to the aforementioned pandemic, Pizza Expo did not happen until August. And there was no patented red carpet. It was a unique experience when stacked against other Pizza Expos. But I’ll say this: my friend Mike Bausch brought the house down with the sickest, most dope walkup and gave an absolute banger of a keynote that I’ll never forget.
  • 2023 — If you missed the legendary Tony Gemignani’s keynote address at last year’s Pizza Expo, shame on you. It has become iconic. I’ve seen lots of keynotes, and I’ve never seen the room that packed. The energy was indescribable.
  • What’s next? The next great Pizza Expo moment hasn’t happened yet, but rest assured it’s coming. I’ll see you in Las Vegas in just a few weeks and we’ll witness it together.

See you in Vegas!

Jeremy White

Editor In Chief

jwhite@pizzatoday.com

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Knead to Know: Achieving a Great Pizza Crust Color https://pizzatoday.com/topics/dough-production-development/knead-to-know-achieving-a-great-pizza-crust-color/ Thu, 29 Feb 2024 12:54:56 +0000 https://pizzatoday.com/?post_type=topics&p=147069 Crust Encounters of the Third Kind There was a time on the Italian peninsula where gruel-eaters ruled. The ancient Etruscans of Italy ate a thick porridge of spelt and hot water called Puls. Then three things happened to evolve this gruel. The first was that the Puls was increasingly cooked on the stones beneath the […]

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Crust Encounters of the Third Kind

There was a time on the Italian peninsula where gruel-eaters ruled. The ancient Etruscans of Italy ate a thick porridge of spelt and hot water called Puls. Then three things happened to evolve this gruel. The first was that the Puls was increasingly cooked on the stones beneath the ashes of fireplaces. This unsalted ash cake was called Panis Focacius and was the ancestor of modern focaccia. Secondly, by 170 B.C. Greek bakers, who were brought to Rome as slaves, taught the Romans how to make a flatbread topped with “relishes” of herbs, onions, garlic and vegetables and had raised edges for better handling. And finally, unlike the Panis Focacius, this dough was cooked immediately after being formed and was called Picea, meaning “Black ashes on the floor of the fireplace.” Many generations of pizza-making have passed and the Picea is now known as “Pizza,” with crusts ranging from the soft mottled high-heat crust to the deep, dark golden crusts using refrigerated maturation.

Baby Steps

No matter what style, great pizza crusts are made by their creators with purpose, not by accident. There are several starting points, but the first step is to open your mind to all the different possibilities of baking pizza, then research and match your desired crust to your pizzeria’s capabilities. (The annual Pizza Expo in Las Vegas is essential in this endeavor.) The next thing to remember is that time and temperature are the most vital components in the perfect crust. Here are other factors involved in a great crust.

Steam Clean

Crust formation is the result of loss of moisture in the baking process. As the pizza heats, water from the dough turns to steam and carbon dioxide, alcohol and other gases which escape into the air or are captured in the gluten net depending upon its strength. The longer the pizza bakes, the more moisture the crust will lose. This factor combined with the temperature of the oven and the hydration of your dough will determine the type of crust you will create.

Browning

Browning of the crust occurs when sugars, starches and proteins undergo changes. The sugars provide for caramelization and, what is called the Maillard reaction caused when the combined sugars and proteins, are put under high heat. Maillard is the browning of surfaces, be it meat or bread dough or pizza crust. There are several other factors that can ensure a colorful vivacious crust as opposed to a dull, flaccid crust. Fermentation and the use of pre-ferments are very important.

Blistering

Blistering is a thin, shiny, glass-like crust that sometimes looks like craters of the moon. Some pizza makers pride themselves on their blistered corniciones, (crust.) Blistering forms when Co2 escapes the surface of cold dough that is being held in refrigeration. The longer you retard your white flour dough under refrigeration, the more blistering you’ll have. (Whole wheat doughs blister much less.) The other factor in any blistering is the amount of steam in the baking chamber. This moisture may come from the pizza dough itself and depends upon the size of the oven. Too little or too much steam will inhibit the blistering process. I’ve known pizza makers who brush water on their ultra-aged crust before they bake to create blistering. When the dough is fully proofed, use minimal flour on the crust and gently wipe off the dusting of flour that remains because blistering isn’t cool looking if it’s covered with flour.

Spinal Tap

Pre-ferments added to a batch of pizza dough create the backbone of your pizza crust. These support elements have been used for many years and rely upon either lactic, (poolish) or acetic, (biga) fermentation to produce better flavor and the perfect crust. Modern bakers and pizzaioli have interspersed these additions to their doughs to produce a better product and increase production time as well as to enhance the color, taste and digestibility of pizza crust. (Note: as with all baking and pizza making, all measurements can vary and recipes for the perfect crust have been argued for centuries.)

Poolish: This is the batter-like pre-ferment made with equal amounts of flour and water and a small amount of commercial yeast to create lactic fermentation. This can be mixed from a few hours and up to a full day before adding it to a batch of dough.

Using an overnight poolish will create a pizza with better browning qualities producing a thin, crisp crust, greater extensibility, and a lighter texture with a sweet, milky, yeasty flavor. The bonus of poolish use is that it doesn’t take as long as stiffer pre-ferments and mixes easier into the batch of pizza dough as
opposed to the less hydrated pre-ferments.

Biga: This less hydrated pre-ferment is preferred by Italian pizza and bread bakers and is usually made with 1 percent cake yeast or .5 powdered yeast, water, and flour. It is mixed to a hydration level from 50 to 60 percent then set aside to let rise from 6 to 24 hours. Bigas made from a natural starter, called Biga Naturale, uses less yeast and a hydration level for up to 75 percent. The reward for this long wait to mature is a more complex flavor including a chewier crust, fragrant interior with sour notes, and larger alveoli (cells).

Pate’ Fermentee: This is a very old procedure and basically is old dough that has been fermenting and it is added to a new batch of dough. When I visited Paris, I found that this pre-ferment is a favorite of Parisian baguette makers, and they usually use up to 20-25 percent of their batch of dough for a quick and easy fortification. It can be used very easily by cutting up small chunks and adding it to your pizza dough as it mixes.

Direct Method Manipulation:

I am truly a big fan of the cold mix and long cold holding involved with the Pain a l’Acienne method made popular by my friend Peter Reinhart in his book Bread Bakers Apprentice. Cold water and cold holding halt the yeast activity letting the enzymes in the dough break down the complex carbohydrates into simple sugars. When the dough is finally proofed, the yeast starts to eat the sugars but leaves a sugar reserve which, when baked leads to a rich, buttery, wheat flavor, soft interior, and great crunchy caramel crust.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

 

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Building Blocks: Should I Raise Prices? https://pizzatoday.com/topics/finance-growth/building-blocks-should-i-raise-prices/ Wed, 28 Feb 2024 22:16:35 +0000 https://pizzatoday.com/?post_type=topics&p=147067 Raising prices on operators’ minds “If you’ve got the power to raise prices without losing business to a competitor, you’ve got a very good business. And if you have to have a prayer session before raising the price by a tenth of a cent, then you’ve got a terrible business. I’ve been in both, and […]

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Raising prices on operators’ minds

“If you’ve got the power to raise prices without losing business to a competitor, you’ve got a very good business. And if you have to have a prayer session before raising the price by a tenth of a cent, then you’ve got a terrible business. I’ve been in both, and I know the difference.”
-Warren Buffett

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

Our industry for so long has been thought of as an affordable option to feed a family. The fear when raising prices is that you will lose customers, or that you will become unaffordable. The truth is, for most of you reading this, you have been under-charging for a long time. There are many approaches determining what your pricing should look like. In the end, you want to be able to offer fair pricing, but you also want to make sure you are making a profit.

I like to take the approach of writing my menu prices down according to my food cost. Having your menu broken down so you know how much each pizza costs is essential. Let’s take breaking down the cost of a pepperoni pizza, for example. The first step is knowing how much ingredient goes into each recipe. If I ask you how many pepperonis go on your large pizza, you should know that number. At Caliente, we have build guides for every menu item that we sell. For our large 14-inch pizza, we know the cost of the dough ball, the cost of the 6 ounces of sauce, and the 8 ounces of cheese. We also know the cost of the 48 pepperonis that go on the pizza. We then look at the cost of the box that the pizza goes into. We then take that amount and start the process of finding our menu price. Our goal at the stores is to have a 29-percent food cost.

Reviewing each individual topping pizza like the example above, and then getting the average of what it costs to make each pizza, is the way to determine what a one-topping pizza should cost on your menu. However, there will be more variation when you break down your gourmet pizzas. I suggest having pricing tiers for your gourmet pizzas. We used to price ours all the same, but by designating them into three tiers, we have been able to keep the costs closer to that 29-percent food cost goal.

You have to get over the fear that you will lose customers if you raise prices. Stand behind the quality of your product. The worst thing you can do is get into a price war with your competitors. I have found raising prices has been essential in staying in business. Inflation has skyrocketed since COVID, and if you have raised your prices less than three times since the beginning of the pandemic, you need to raise them again now.

Going over every menu item, step-by-step, and breaking down the cost of each item is the second step — but you must first create the resources you need to monitor and determine those prices. Creating build and recipe guides for all your menu items is the first step in this process, and that’s what we will cover in the next installment of Building Blocks.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Mike’s Monthly Tip: Email Marketing in 2024 https://pizzatoday.com/topics/brand-marketing/mikes-monthly-tip-email-marketing-in-2024/ Wed, 28 Feb 2024 22:02:39 +0000 https://pizzatoday.com/?post_type=topics&p=147066 The basic 101s of e-mail marketing E-mail marketing is the cheapest marketing a restaurant can use. It’s also the most effective. Here are the basic 101s of e-mail marketing. To start with, do you send e-mails? If you answered yes, you have separated yourself from around 75 percent of restaurant owners. The next thing is, […]

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The basic 101s of e-mail marketing

E-mail marketing is the cheapest marketing a restaurant can use. It’s also the most effective. Here are the basic 101s of e-mail marketing. To start with, do you send e-mails? If you answered yes, you have separated yourself from around 75 percent of restaurant owners. The next thing is, what e-mails are you sending? There are many approaches to e-mail, but here are the three most common restaurant ones. The first and the most dated one is the newsletter, which has so much information that it overwhelms the reader to the point that they immediately click delete. The next is a middle ground with a story, which only works if you have a very engaging story. I’m all for this if you can add photos and build a narrative that genuinely entices purchase or brand loyalty.

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

The simplest is what I call the Instagram e-mail. The Instagram e-mail is just a photo and a basic explanation of the one photo, just like you would have on a regular Instagram post, but it’s done via e-mail. A photo of a food item and the description of it with a call to action. Or a photo of a thumbnail of you doing something cool in your community that links to your social or YouTube page. The beauty of this e-mail is that it goes into people’s inboxes, which is the method most of our customers will check more than social media. People are not living and dying by what you e-mail, so make it quick and effective and pass the 1.5-second rule; if it can’t be absorbed in 1.5 seconds, it’s too long.

There is still value in social media if you show up in your customers’ feeds. But a lot of the time, that’s more challenging than it used to be. So, a top-of-mind awareness e-mail sent out from you is completing and checking the box of the basics. If you would post a video or recipe in the Instagram post, you do it by e-mail. If it is just a new menu item, you do it in the e-mail and let simplicity work. SIMPLE WINS ON E-MAIL.

The next level of e-mail marketing is an automated workflow or a drip e-mail campaign. E-mail providers like MailChimp and Constant Contact can send endless amounts of these, and they’re fantastic. When someone signs up for your e-mail list by getting a freebie or potentially because they’ve ordered with you in the past, they are automatically entered into your e-mail campaign, where they now receive a whole campaign of information on autopilot, which is fantastic. Those e-mails should start with who you are and what you’re about, and keep sending with info on your signature items, along with your charitable works and everything about your company vibe.

Even grander than that are e-mails directly connected to your Point of Sale System. Certain POS providers have become so advanced that you don’t need to transfer the e-mail to the e-mail provider from the point of sale. They’re interconnected because they’re one. This is great. Some POS providers can even tell you the total money earned in TRUE ROI from an e-mail campaign, which is better than simply knowing how many total e-mails were opened, which is what classic e-mail companies can do. POS e-mails have better customer reporting when tied to loyalty, while classic e-mail service providers (ESPs) like MailChimp and Constant Contact provide more e-mail bells and whistles.

An e-mail list consistently growing and nurtured with interesting content, offers and infotainment will yield an ROI. It’s mathematically impossible for it not to because of how affordable the e-mails are. Not using e-mail consistently at this point in the game goes beyond naivety and falls into the category of business negligence. If you were forced to choose between deleting all your social media or never sending another e-mail, keeping e-mail would be smarter. It’s smarter because it yields more direct results from your nurtured audience on your terms.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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The Tomato and Pizza Sauce Journey https://pizzatoday.com/topics/menu-development/the-tomato-and-pizza-sauce-journey/ Wed, 28 Feb 2024 21:48:31 +0000 https://pizzatoday.com/?post_type=topics&p=147064 The story of how our Pizza Sauce came to fruition The Global Tomato Market generates $181.74 Billion in revenue yearly. To put that in perspective, that is larger than the GDP of Ukraine and Morocco, and not far off from Greece, Peru and Portugal. According to a study published from the USDA in 2019, “Americans […]

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The story of how our Pizza Sauce came to fruition

The Global Tomato Market generates $181.74 Billion in revenue yearly. To put that in perspective, that is larger than the GDP of Ukraine and Morocco, and not far off from Greece, Peru and Portugal. According to a study published from the USDA in 2019, “Americans on average consume 30lbs of tomatoes per year. Sixty percent of that comes from canned tomatoes, as Pizza Sauce contributes to the high consumption of the vegetable.” Here is the story of how our Pizza Sauce came to fruition.

Tomatoes are a central and iconic element to Italian Cuisine, yet they are actually a “newer” ingredient that didn’t come along until the late 1600s. It’s hard to believe that some of the most famous Italians ever, Julius Caesar, Leonardo Da Vinci, Marco Polo, Michelangelo and even Christopher Columbus never had a dish of Spaghetti Pomodoro. George Washington, Ben Franklin, Sam Adams… our Founding Fathers did not know what pizza was.

Hundreds of years ago, long before Europeans had set foot in the New World, tomatoes grew wild in the Andes of Western South America. The natives began cultivating them, eventually bringing the plant northward through Central America and into Mexico. When the Spanish arrived in the early 16th century, they found the inhabitants growing a food crop called “tomatl” in the native language.

Seeds were brought back by the Spaniards, but tomatoes were not an easy product to introduce to fellow Europeans: they did not look or taste like any known plant, they had a strange consistency and texture and they were very acidic when green. Once ripe they were soft and they disintegrated in the lengthy cooking which was common at the time. But the climate and soil of the Mediterranean were ideal for their growing, and since they did not compete with local crops it was used as a supplementary one that did not interfere with the traditional ones.

For many years, tomatoes were feared,

partly due to their resemblance to the venomous nightshade plant and partly because of a false story that quickly circulated about a group of upper-class Europeans who died after eating them. While the group did experience fatalities after consuming tomatoes, further investigation revealed that the high acidity of the tomatoes leached lead from the pewter dinnerware, causing lead poisoning. The story circulated for years, raising suspicions across the continent.

It wasn’t until 1692 that we see the first-ever recipe featuring tomatoes appearing in “Lo Scalco alla Moderna” by Antonio Latini. Antonio, an orphan at the age of 5, grew up homeless in the streets but was eventually taken into a kitchen. He worked his way up to become the Steward for the Viceroy of Spain and Naples. His published recipe was for a sauce containing cooked tomatoes, intended as an accompaniment for cooked meat or fish. In 1790, Roman Chef Francesco Leonardi published the highly regarded cookbook “L’Apicio Moderno”, where he wrote the first recipe and proclaimed he had ”invented” pasta al pomodo (pasta with tomato sauce).

Early traces of pizza go back to ancient times with the Egyptians, Romans and Greeks, but pizza as we know today emerged in the 18th century, in the Southern Italian port city of Naples. From 1700 to 1750 the city’s population doubled from 200,000 to 400,000. There was a big need to feed a bustling metropolis with people always on the go. Street vendors would purchase disc-shaped flatbreads from bakeries and keep them warm in small tinned copper stoves that they balanced on their heads. Ingredients were simple like lard, garlic, salt, basil and in some instances caciocavallo cheese and fresh tomato.

Many believe that pizza sauce was invented by Raffaele Esposito in 1889 because he was credited with the invention of the “Pizza Margherita”. According to the legend, Queen Margherita summoned Raffaele to the Royal Palace to prepare the popular dish among the locals in Naples. Out of the three pizzas he prepared for her Majesty, her favorite was the tomato, basil, mozzarella pizza, of which he named in her honor. However, while we can attribute the naming of the pizza to Raffaele, we know with certainty that he was not the creator of that pizza, nor the first pizzaiolo to use tomato sauce.

In the second half of the 1700s, references to fresh tomatoes as pizza toppings began to emerge in essays and books, reflecting a growing trust among Neapolitans in tomatoes, due to their abundance, low cost, and ease of cultivation. The evolution continued in 1792 when Giuseppe Sorrentino obtained a business license to bake focaccias and pizzas, marking the establishment the first recorded pizzeria in Naples. This shift sparked a wave of entrepreneurs opening pizzerias, breaking away from the reliance of bakeries. Over the subsequent 50 years, Pizzaioli likely engaged in experimentation, incorporating tomatoes and tomato sauce onto pizzas as we recognize them today.

The first factual mention of pizzas with tomato sauce,

specifically describing what we now know as “la marinara” and “La Margherita” comes from Francesco de Boureard in his 1866 book “Usi e costume di Napoli” (Customs and traditions of Naples). We’ve established pizzaioli were making sauces with tomatoes, let’s remember that tomatoes were still seasonal during this period, available only part of the year.

Francesco Cirio, a Northern Italian, started working at his father’s fruit and vegetable stand in Turin at 14. Inspired by French confectioner and chef Nicholas Appert, Cirio established a canning factory in 1856, at the young age of 20, pioneering the Appertization method for preserving food with heat initially focusing on peas. With the high demand of tomatoes in Southern Italy, Francesco founded the countries first tomato factory in 1875, near Naples in San Giovanni Teduccio and Castellamare di Stabia. These towns were near the Vulcanic Angro Sarnese region, where the popular San Marzano tomato continues to grow till this day. The year-round availability marked the exponential growth of tomato popularity in Italy, and then also in Europe. We also know it’s safe to say in 1875 pizzaioli all over Naples were using the peeled tomatoes year-round to make their pizza sauces.

Italian immigrants introduced pizza to New York in the early 1900s.

Initially baked in coal fired (also some wood) bakery ovens, their sauce mirrored traditional methods, made by hand crushing whole peeled canned tomatoes with the addition of salt. The canned tomatoes being used were not the expensive imported Italian ones, but the more economical American grown, which had a different flavor profile than they were accustomed working with. Due to the higher acidity than the San Marzano, I would suspect sugar and olive oil could have begun to find its way to some of the Pizzaiolis recipes, in attempts to achieve the balance of the tomatoes they were accustomed to.

The complete evolution, or revolution depending on how you want to look at it, really began in the 1930s when Frank Mastro invented the gas oven. Adopted by most New York and East Coast pizzerias by the 1940s, these ovens baked at a lower temperature that required much longer cooking times. A sauce with less water content that prevented the pizza from drying out and to help retain its moisture was needed, and so thick tomato sauces, dense purees and slow cooking batches of tomatoes to reduce water content where deployed.

By the 50s pizza had spread rapidly across the country. It was taken up by many enterprising restaurateurs who were often not from an Italian background, and adapted to reflect the tastes and needs of the cultural melting pot that America was becoming. It was no longer an Italian ethnic dish, but a proud food that became symbolic of the local people it was serving. Hence we see the birth of different styles, like the Chicago Deep Dish or the Detroit Pan, and the addition of non-traditional ingredients to their pizza sauce like sugar, oregano, garlic, onion, pepper and rosemary to name a few.

Pizza sauces have not really changed much from the 60s and 70s when we had our biggest boom of pizzeria openings. In talking to many operators around the country, I have noticed places adding their unique signature, like Janet Zapata of Pizza 550 in Loredo, Texas, who adds a little crushed pepper to her sauce to give it a kick, or Tony Garcia from Guy from Italy in Lubbock, Texas, who likes to add a little more sugar than average to kill the acidity and bring an additional level of sweetness.  I do believe we will see a change in the way tomatoes and sauces are packaged in the future. Some manufacturers are offering their products in plastic aseptic bags (think bag in box), that they claim offers a unique set or advantages that help preserve the freshness, flavor and nutritional value of tomatoes. And some dispute that claim. Regardless of how it’s packaged, one thing I know for sure is that we will always love our pizza sauce.

Pasquale DiDiana is owner/operator of Bacci Pizzerias in Chicago, Illinois and a frequent speaker at International Pizza Expo.

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Ricotta Cheese is a Staple Item for Every Pizzeria https://pizzatoday.com/topics/menu-development/ricotta-cheese-is-a-staple-item-for-every-pizzeria/ Tue, 27 Feb 2024 21:07:24 +0000 https://pizzatoday.com/?post_type=topics&p=147059 Ricotta Cheese: Role Player Ricotta is a whey cheese to which pizzeria operators are no stranger. A menu staple in many pizza shops and Italian restaurants coast to coast, the creamy cheese plays a role in various applications from calzone filling to lasagna enhancer to pizza topper. It often lends texture more than sheer flavor, […]

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Ricotta Cheese: Role Player

Ricotta is a whey cheese to which pizzeria operators are no stranger. A menu staple in many pizza shops and Italian restaurants coast to coast, the creamy cheese plays a role in various applications from calzone filling to lasagna enhancer to pizza topper. It often lends texture more than sheer flavor, which contributes to its ability to be used in both savory or sweet dishes.

Though it can be made from virtually any animal milk, in the United States ricotta is predominately made from cow’s milk. The item isn’t going to be the shining star in most dishes, but ricotta’s functionality makes it nonetheless a must-have. Getting right to it, here are some recipes that make excellent use of the cheese. As always, use these as a starting point and experiment until you get it just right for your customer base.

Interested in trying your hand at making your own fresh ricotta in house? It’s surprisingly simple. Here’s an easy method.

Get the Fresh Ricotta recipe.

Jeremy White is the Editor in Chief for Pizza Today.

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When it Comes to Sandwiches, the Humble Panini is a Giant https://pizzatoday.com/topics/menu-development/when-it-comes-to-sandwiches-the-humble-panini-is-a-giant/ Tue, 27 Feb 2024 19:56:08 +0000 https://pizzatoday.com/?post_type=topics&p=147057 Panini Ideas: Full Court Press It will come as no surprise that the best panini I’ve ever had was served to me in Italy. My wife and I were walking the streets of Parma when a cold spring rain forced us to take cover in a nearby trattoria. It was lunch time and we ordered […]

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Panini Ideas: Full Court Press

It will come as no surprise that the best panini I’ve ever had was served to me in Italy. My wife and I were walking the streets of Parma when a cold spring rain forced us to take cover in a nearby trattoria. It was lunch time and we ordered paninis. They were mind blowing good!

Up until that point, I had never been the biggest fan of the sandwich. That day changed my opinion quickly. I now seek them out.

They are an easy sell, especially when paired with a salad or soup as a lunch special. If you’ve been considering adding them to your menu, here are some recipes courtesy of Pizza Today contributor and Pizza Expo speaker John Gutekanst to get your experimentation started.

Piri Piri Chicken Panini

Piri Piri refers to the fiery African birds-eye chili pepper which has been used in a garlicky sauce and marinade since the fifteenth century. This sauce is purportedly Portuguese in origin but the people in South Africa, Namibia, Mozambique and Angola have claims on origin and recipes that vary widely. I just love making this sauce for my heat-seeking customers because it is perfect on vegetable and chicken pizza. If the recent trend toward hot chicken sandwiches continues, this panini is bound to be a game changer. You can substitute red Cayenne, Arbol, Manzano or Serrano and adjust the heat from there.

Get the Piri Piri Chicken Panini recipe.

Fajita Steak Gyro Panini

This giant panini crosses all boundaries but cleans up in the taste category! Like the Piri Piri, all the work is in the back-end preparation. This marinade is as spicy as you want it to be and complements the addition of a huge melting blob of sharp cheddar, sautéed onions and bell pepper. The two gyro buns are a perfect platform instead of a too-thin fajita and a too-thick sub bun. I like to cut this into 8 to 10 slices for a fabulous table appetizer.

Get the Fajita Steak Gyro Panini recipe.

Jeremy White is the Editor in Chief for Pizza Today.

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13 Pizzeria Menu Trends from the Pizza Industry Trends Report https://pizzatoday.com/topics/menu-development/13-pizzeria-menu-trends-from-the-pizza-industry-trends-report/ Fri, 23 Feb 2024 20:18:45 +0000 https://pizzatoday.com/?post_type=topics&p=147039 Key Menu Takeaways from the 2024 Pizza Industry Trends Report We have spent months pouring over last fall’s Pizzeria Operator Survey results. The extensive 2024 Pizza Industry Trends Report is a lot to digest and hits on many facets of pizzeria operations. If you know me, you know I love crunching the data and finding […]

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Key Menu Takeaways from the 2024 Pizza Industry Trends Report

We have spent months pouring over last fall’s Pizzeria Operator Survey results. The extensive 2024 Pizza Industry Trends Report is a lot to digest and hits on many facets of pizzeria operations. If you know me, you know I love crunching the data and finding common themes and trends. Pizzeria menus are so important that we devoted some much needed attention in the report to what is happening on pizzeria menus in America.

In the report, we highlight current menu trends, including top pizza styles nationally and by region, Top 20 pizza toppings, hot toppings to watch and pizza toppings on the horizon. We know that offering multiple pizza styles is on trend. Detroit is the top pizza style to add for the second year in a row. Grandma and Sicilian are coming up fast. Pizzerias are branching out from traditional pizza toppings. Meats are still on top as pizza toppings. There are so many more over-arching pizza menu trends in the report. If you haven’t read the 2024 Pizza Industry Trends Report yet, check it out.

Now, I’m looking across the data to share insights that I discovered in our survey. I’m going deeper into the data to break down striking menu trends to take notice of.

Here are the 13 Pizzeria Menu Trends from the Pizza Industry Trends Report

  1. Seafood lovers are a niche that some pizzerias have earned, when done right. Those with seafood on the pizza menu gravitate towards shrimp, clams, crab meat and yes, anchovies.  
  2. Americans are crazy for chicken. It’s the sixth most popular topping. Not only that, but operators are also testing new ways to use chicken in their kitchens. Baked, smoked, fried, barbecued or seared, it’s a great versatile ingredient to take across your menu.
  3. Vegan is still very hot. When it comes to plant-based offerings, imitation is best form of flattery. Consumers are looking for those common pizza toppings that are plant-based. Popular vegan items include vegan mozzarella, vegan pepperoni and vegan sausage.
  4. Wings might have a high food cost, but they are the second most popular item on the menu behind pizza at most pizzerias in the U.S. Wings can be dressed in many ways. Most popular include classic Buffalo, dry rubbed, BBQ and garlic Parmesan. 
  5. Sandwiches are providing a great return. Go classic with sandwiches and watch your lunch daypart get a boost. Top sandwiches from the survey included Italian Beef, meatball, Italian sub and a steak and cheese.
  6. More burgers are going on pizzeria menus. If you are adding a burger, be sure you’re going with high-quality beef. Smash burgers and thick gourmet-style burgers are hot right now. You can’t have burgers without fries. Expect to see them on the burger menu and offered on their own on the apps menu.
  7. Customers crave more doughy masterpieces to accompany their pizza orders. Cheesy bread, garlic bread or garlic knots are a solid add-on choice for customers. They prove to be an in-demand item across the country.
  8. Even amid concise menus, salads are a strong sales item. Today’s customers expect more than iceberg lettuce and carrots. Be as bold with your salad menu as your pizza menu. Create color, use local produce and top with interesting or even house-made dressings.
  9. Pasta is a hit with pizzeria diners. The most noteworthy pasta on menus around the country is lasagna. It’s a great option if you are looking for something that can be made ahead of time and heated to order. Second is traditional spaghetti and meatballs.
  10. Meatballs were one of the most added items to menus. They are versatile gems — great for the pizza menu, on sandwiches or as a standalone app with marinara and hot chili oil. See Audrey Kelly’s Hot Chili Oil Story.
  11. Over 82 percent of operators surveyed indicated that they offer a vegetarian pizza. It’s is one of the easiest offerings to add. Every makeline is equipped to make a vegetarian pizza. We would like to see that number at 100 percent. 
  12. Nearly 66 percent of operators surveyed offer a gluten-free crust. While you do not hear about gluten-free in news headlines as much, gluten-free is still top of mind with American consumers with gluten sensitivity or Celiac Disease. 
  13. A surprising 39 percent offered a cauliflower crust. While in many cases cauliflower crusts are a good gluten-free option, they are also diabetic friendly, Keto friendly and low carb.

Knowing what is happening on pizzeria menus at a national level can help you evaluate what to add, what to keep and what to remove. Explore more menu trends in Menu Development. Be sure to complete our survey later this year so that what’s happening at your pizzeria can be counted nationally.

DENISE GREER is Executive Editor of Pizza Today.

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Hot Oil is a Great Pizza Topping and Condiment https://pizzatoday.com/topics/menu-development/hot-oil-is-a-great-pizza-topping-and-condiment/ Fri, 23 Feb 2024 19:42:12 +0000 https://pizzatoday.com/?post_type=topics&p=147037 The Stinger — Trending Hot Chili Oil Hot oil is the answer to what all your pizzas have been missing. Looking to add extra flavor to a basic cheese pizza? Hot oil. Looking for a fun condiment to keep on the tables? Hot oil. Does your Italian sub need some zing? Hot oil. As you […]

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The Stinger — Trending Hot Chili Oil

Hot oil is the answer to what all your pizzas have been missing. Looking to add extra flavor to a basic cheese pizza? Hot oil. Looking for a fun condiment to keep on the tables? Hot oil. Does your Italian sub need some zing? Hot oil. As you can see, there are many ways to utilize this awesome ingredient.

The four main ways to use hot oil are:

  1. Use it as a finisher for any dish — pizza, salads, sandwiches or appetizers. The versatility of chili oil makes it the perfect complement to so many unexpected dishes.
  2. As a marinade. Brush different raw meats and veggies before you cook them with hot oil to create a more dynamic flavor and add an underlying heat to the pie or dish.
  3. As a dipping sauce. Forget Ranch or even honey. All you really need is one banging hot oil to make sure every last bite of crust gets eaten up. You can also serve it with a side dish of homemade focaccia or garlic knots.
  4. In the pan. Instead of using straight olive or canola oil for sautéing and roasting, cut it in half and sub out hot oil.

 

Making Hot Oil

There are really two different ways to make hot oil. The first is using a pre-made canola or a neutral tasting olive oil and infusing it with chilies. The second is by adding fresh chilies to the olives during the olive oil extraction where the chilies and olives are then crushed together. This is called the Agrumato Method. This method creates beautifully complex and flavorful oils. The only downside is that you definitely need to have an olive mill to produce it.

As you can see there are a few differences to the two process’ of making hot oil. David Garci-Aguirre, the Master Miller at Corto, has been making Agrumato oils there for a few years now. He said, “It is so important to distinguish agrumato oils (sometimes referred to as co-milled or co-crushed) from other flavored oils because they are so unique. The making of olive oil is a complex process where incredible flavors and aromas are formed. When you add fresh ingredients at this stage you can create new and unique combinations of flavor and aroma that cannot be replicated in the kitchen or after the oil is extracted. Infusions and extracts for example, tend to be very one dimensional in flavor. This is because there is no interaction between the ingredients when the flavors of the oil are being developed. In contrast, agrumato method oils are the product of an intricate interplay between both ingredients.”

Since the two versions of hot oils taste very different, the one you decide on will depend on how you want to use it and whether or not you want to make it yourself. I think a basic, infused hot oil can be a great all-around option to have at your shop. Since it is fairly inexpensive to make, you can use it as sauté oil or give it away as a dipping sauce to customers. With such a unique and aromatic flavor, Agrumato oil on the other hand, is the perfect finisher for pizzas and the flavor really comes through baked into dishes and desserts. Think chili olive oil cake, focaccia finished with a drizzle of chili oil or house-made chili rolls.

If you want to make your own hot oil in house, and I will say I am definitely one of those people who likes to make anything I can in house, there’s a good chance you already have all of the ingredients on hand. Simply said, chili oil can be made from infusing oil with chilies. You can use any chili but a neutral oil is recommended. There are only three basic ingredients: oil, chili flakes or dried chilies and time. You can change up the flavor by the type of chilies you use and whether or not you add additional ingredients.

The main thing to keep in mind is the temperature of the oil. You want to be between 180 F to 350 F. The hotter it is, the darker the oil will be. If it gets too hot (think smoking), it will burn the chilies and result in a bitter flavor. You can test the oil by dropping in a few chili flakes and if it sizzles, it is ready. I like to leave the chili flakes in the oil for a few days to gain maximum flavor, then strain. After that the oil is ready to go. Chili oil also has a pretty long shelf life, two to three months if you store it in a cool, dark place.

To make other types of chili oils you can add other ingredients, such as granulated garlic, shallots, salts or peppercorns. A really popular one is a chili crunch sauce. While this is traditionally used in Asian dishes, it adds a ton of flavor and texture, which can be great on pizza too.

Different oils in general are great flavor boosters for pizza and just like a great extra virgin olive oil, hot oils can be cross utilized throughout your menu. They are a great addition to sandwiches, can add a kick to salad dressings, tossed with wings and used to finish appetizers, such as a mushroom crostini or burrata over roasted vegetables. It’s also easy to make a big batch and have it available for your customers to add to their own slices and pies.

There are multiple dimensions to every pizza and when you want maximum flavor you want to look at every one. I’m a big believer that there doesn’t need to be tons of toppings on a pizza but rather good quality and well thought out ones. Hot oil provides a complex and flavorful option to up your pizza game.

Hot Oil Recipe:

Get a Hot Oil recipe.

Audrey Kelly owns Audrey Jane’s Pizza Garage in Boulder, Colorado.

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Understanding Modern Flours, Mixing Trends and Blends https://pizzatoday.com/topics/dough-production-development/understanding-modern-flours-mixing-trends-and-blends/ Fri, 23 Feb 2024 18:07:01 +0000 https://pizzatoday.com/?post_type=topics&p=147036 Blend it like Beckham “Today’s pizzamakers are fortunate to live in an era wielding not only a diversity of grains, but also the knowledge of nutrition, gluten strength and fermentation to harness their full potential. The Fertile Crescent has come full circle as ancient grains are blended with contemporary expertise to create these beautiful modern […]

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Blend it like Beckham

“Today’s pizzamakers are fortunate to live in an era wielding not only a diversity of grains, but also the knowledge of nutrition, gluten strength and fermentation to harness their full potential. The Fertile Crescent has come full circle as ancient grains are blended with contemporary expertise to create these beautiful modern pizzas.”
-Serhan Ayhan, Owner, Next Level Pizza, New York

 

In these modern times, chefs, bakers and innovative pizza makers like Serhan Ayhan are all looking for identity-shaping foods for their businesses. Many pizza makers have shifted their focus to a more artistic strategy that was usually used by chefs in their shiny controlled kitchens. This new artistic perspective about the platform that is pizza combines structural integrity, layering of flavors, new uses of ancient grains, and a combination of grains for their pizza crusts. The new pizza artists are now pushing the limits of manipulation like fine wine makers to achieve the perfect pizza crust. The more knowledge you have of your flour, the more you will be able wrap your pizza head around the perfect crust for your pizzeria. Just remember, any negative characteristics of a certain flour can be altered by other flours to create a superstar pizza crust.

Mixed Blessings

The characteristic of flour depends on the variety, location and growing conditions. Some wheats are considered soft and some are known as hard. Hard wheat has more of the protein’s gliadin and glutenin which form gluten when the flour is moistened. While mixing doughs, there are two distinctions; strong flours — which have a high protein content and are used to make breads, pizza and other yeasted products and weak flours — which are made from soft wheat and are used to make cookies, cakes, and pastries.

Endo What?

The composition of each wheat kernel consists of bran, germ and endosperm. Let’s jump in this geeky swamp for a second.

Bran: This is the hard, outer skin of the kernel and represents 14 percent to 17 percent of the grain. It is darker in color than it appears as small brown flecks, usually named whole wheat. In cases where millers crush white wheat, or screen out the bran, they may appear lighter. Other darker flours like Spelt, Einkorn, Rouge de Bordeaux etc. are darker also. Whole wheats may be altered into more lighter, or “golden” by the miller screening more of the bran out.

Pizza Bakers Note: Because Bran flakes are sharp, they affect the strength of the gluten bubbles and negate a certain level of extensibility you seek to both stretch your dough for a better cornicione, or airy crust. Millers use the distinction extraction that refers to the total amount of bran and germ taken out as a percentage. A lower extraction means that more endosperm is in your flour and less bran and germ. This may help you formulate the rise of your pizza with other factors like heat and hydration.

Germ: This little nugget of life is what creates a new plant if the kernel is sprouting and represents 2-3 percent of the grain. The germ is the vitamin hub of the kernel containing protein, nutrients and vitamins. Germ also contains a lot of fat and therefore can become rancid quickly if held too long.

Pizza Bakers Note: Adding raw wheat germ at 5-7 percent of total flour in your pizza recipe will create a nice nutty flavor and much more nutritious bread without hindering the gluten strength.

Endosperm: This is the starchy, white interior of the kernel after the bran and germ are removed and represents 81-83 percent of the grain. Depending upon the type of kernel, it represents about 67-76 percent starch and between 6-18 percent protein. It contains small amounts of minerals, sugar, fat and moisture. Many consider this as flour once the germ and bran are removed by the millers.

Pizza Bakers Note: Because the ground endosperm represents the bulk of starch and protein, it is most important to know the aspects of each one. Starches are complex carbohydrates and can absorb up to half of their weight in water and a small amount of starch becomes available as food for yeast. About 6-18 percent of white flour is protein depending upon the variety of kernel. Roughly 80 percent of proteins are glutenin and gliadin which, when combined with water create gluten. This creates the scaffolding that supports the gluten net that holds the carbon dioxide which makes an airy pizza crust. Of course, all this depends upon many, many factors. Some high-gluten flours contain added gluten to achieve consistency- some companies call this “reinforced” flour.

A Note on Baker’s Percentage:

This practical shift from ounces and pounds provides an accurate and faster way to measure flour in your pizzeria. By taking the total flour in kilograms and grams and basing the other ingredients individually against the flour, you’ll be able to speedily mix and replicate recipes. For example, when 1000 grams of flour is used with 100 grams of water, the water baker’s percentage is 10 percent. If the salt in this same recipe is 10 grams, then the baker’s percentage of the salt is one percent.

Power of the Flour

Flour is usually categorized as high-gluten flour at 14-percent protein, bread flour at 11-13.5-percent protein, cake and pastry flour which are 8 percent and 9 percent respectively.

European flours typically top out at 11.5-percent protein, lower than typical North American flours. They are graded on ash content. T45 and T55 are flours with low ash for cake and pastry. T65 are high-gluten and higher grades are flours with increasing darkness ending at dark rye designated T170.

Some other flours that are trending in innovative pizza products are as follows:

Spelt: Often considered the ancestor of modern wheat, this grain has become increasingly popular in pizzerias. It has a lower absorption than wheat and a weaker gluten structure, so it usually needs to be ground finer and/or mixed with a high-gluten mix. I’ve used local, Amish-grown spelt at a 60-percent mix to 40 percent high gluten for almost 15 years. The payoff of using spelt is a deep, slightly sweet, molasses flavor and nutty flavor that customers love.

Kamut: This durum wheat is trending with up to 40 percent higher protein than modern wheat. This golden flour has a nuttiness with hints of butter, and it is packed with nutrients. Many flour companies are milling white Kamut flour. Kamut has a reputation as being more easily digested than regular wheat and it has a chewy texture. I like this pizza dough with strong cheeses like goat and Gruyère paired with fatty pork, sweet fruit, and nuts.

Buckwheat: First documented in China 6000 years ago, this grain is rich in zinc, copper and manganese and is an important grain for vegans. Buckwheat adds zero gluten to your pizza crust mix but packs loads of strong nutty flavor. It must be ground finely because it will dilute the structural matrix, less is more.

Kernza*: I’ve used this Perennial Wheat for almost 10 years in my menu-mix. Long known as the next wave of sustainable grains, Kernza has roots that can penetrate the earth up to 10 feet down which will produce grain even in drought conditions. This also means no tilling, no fertilizers or pesticides that are needed to grow this grain. Kernza has 17-percent protein and a sharp bran which means it needs to be screened more by the millers. The reward is a pizza crust that is a brown sugary, almost honey-like flavor of nuts and maple.

Durum: Because of climate change, this is the grain of the future because it grows in hot, arid environments. Durum is a golden flour known as semolina and has different grinds, for pasta and breads. I’ve been getting different blends from Sicily that are stone ground at Molina del Ponte. The Rimacinata flour is a blend of Simeto, Duilio and Appio durum wheats but my favorite for baking a wonderful Focaccia Barese and Pizza in Teglia is 100 percent Tumminia. The sweet nuttiness and cakelike texture of this grain makes an airy, unforgettable crust.

Einkorn: This is one of the oldest wheats that has been cultivated. Its low gluten content may drive a pizza maker nuts which is why I use it with higher gluten flour for a fluffy, velvety texture with a slight chew. The advantage is a deep nutty and almost grassy taste perfect with cream sauces and strong cheeses.

Soy and Rice: These both contain no gluten and are used extensively in non-gluten crusts. These flours are added to the trendy Roman pizza called Pinza*. The soy flour is used as a non-gluten replacement for wheat and the white rice flour gives the pizza a crunchy and soft texture. It is mixed with olive oil to cloak some of proteins that form gluten. Using too much soy flour can lead to an unpleasant beany flavor but toasted soy flour adds a pleasant taste. Too much rice flour adds a sticky and oily finish to the tongue.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

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Reliable Refrigeration for Your Pizzeria https://pizzatoday.com/topics/operations/reliable-refrigeration-for-your-pizzeria/ Fri, 23 Feb 2024 16:16:33 +0000 https://pizzatoday.com/?post_type=topics&p=147033 Let’s Chill: Exploring Restaurant Refrigeration Options Pizza Today readers say that refrigeration is the number-one piece of equipment they plan to purchase in the next year, and it’s vital. “It’s the absolute necessary thing to make your pizza restaurant run,” observes Chuck Hammers, president at Pizza My Heart in Northern California. Reliable refrigeration is absolutely […]

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Let’s Chill: Exploring Restaurant Refrigeration Options

Pizza Today readers say that refrigeration is the number-one piece of equipment they plan to purchase in the next year, and it’s vital.

“It’s the absolute necessary thing to make your pizza restaurant run,” observes Chuck Hammers, president at Pizza My Heart in Northern California. Reliable refrigeration is absolutely critical for food safety and culinary quality.

It’s among your most expensive purchases, so consider your options carefully. Here’s a guide to refrigeration basics, to help you make the best decision whether you’re building out a new kitchen or replacing old equipment.

Making the right refrigeration choice will help you execute your mission of providing fresh, flavorful and safe pizza to your clientele.

Assess your refrigeration needs

“It starts with projecting your volume. How much sauce, how much cheese are you going to need to keep refrigerated? Are you going to cook your sauce and have to chill it down? The health department will look at that as a hazardous risk anytime you have to heat and chill food. So that means you need more refrigeration space because that typically happens in very shallow pans that take lots of shelf space,” advises Ken Batali, owner of Batali Associates Hospitality Consulting. “If you can get your stuff delivered every day, you need less refrigeration space than if it’s only once a week.”

Pizzerias that depend on a long, cold, slow ferment for their dough require significant extra cold storage.

You also need to consider your space and layout, budget, and health and safety regulations specific to your region.

Types of Commercial Refrigerators

Your refrigeration needs will vary based on a number of factors, such as business volume; complexity of menu; type and volume of ingredients; and whether you’re full-service, counter-service, or fast casual. You should also keep potential growth in mind.

  • Walk-In Refrigerators: High-volume pizzerias may need a walk-in. They take up valuable back-of-house real estate and they can’t be moved easily, so they have to fit your space and your workflow. Adjustable interior shelving and rolling racks make them very versatile. You can choose from three options regarding the location of the condenser. Self-contained units have a condenser attached to the evaporator on the exterior of the unit, which is a less expensive option but generates a lot of local heat. A remote compressor can be mounted elsewhere in the building where the heat is less of a problem, and a remote outdoor compressor can be mounted outside.
  • Reach-In Refrigerators: These offer easy accessibility in a compact footprint. Because they come in single or multiple sections with separate doors, they’re ideal for segregating different types of products. You can also choose a dual-temperature model, with a freezer section side-by-side with your refrigerator section(s). Expect adjustable interior shelving and precisely regulated digital temperature controls.
  • Undercounter Refrigerators: These handy units are often used as supplemental refrigeration under prep countertops. Use these to take maximum advantage of limited floor space, and to hold high-traffic, frequently used ingredients.
  • Refrigerated Prep Tables: These tables have integrated refrigeration under the counter and/or quick-access countertop refrigeration. Size your prep table according to how many pizza cooks you have working simultaneously. There are many variables in the prep table universe: drawers versus cabinets, removable cutting boards, adjustable shelving and more. They also employ several types of refrigeration to ensure countertop pans of ingredients stay at a uniform temperature. Traditional refrigeration involved cold air blown from the base to the bottom of the pans, but this may not keep food at the top of the pan cold enough. Innovations to deal with this issue include cold air blown over recessed pans, chilled rails and chilled dividers.
  • Bar Refrigeration: If you serve cold beverages, consider whether you need separate bar refrigeration. Specialized racks and compartments ensure convenient access and quick service.
  • Merchandising Refrigerators: If you offer self-serve beverages, choose a refrigerator that maximizes visual appeal. These have transparent glass doors (or no doors) for easy viewing and access.

What’s new in Restaurant Refrigeration?

Eric Hsieh, equipment department manager at Action Sales in Los Angeles, California, explained some of the new innovations in the commercial refrigeration industry.

R290, a liquid propane refrigerant that’s easier to work with and more eco-friendly than previous refrigerants.

Phone apps can collect data, generating a temperature log you can show to health inspectors, and also alert you when the power goes out or the temperature rises.

Coated components help reduce corrosion, especially when acidic products like tomato sauce are stored.

Buying Refrigeration: New or used?

Commercial refrigerators are similar to any large, expensive and essential piece of equipment. Buying new is the most reliable strategy with the best odds for long-term, hassle-free operation, but buying used confers significant savings. The usual pros and cons apply: New products have warranties and manufacturer support, and they’ll have more high-tech features and smart controls such as multiple temperature dials, automated defrost cycles, digital temperature control and remote monitoring systems. They’ll also be more energy efficient.

“I’m not really an advocate of used refrigeration equipment because it’s so mission-critical,” says Batali. “However, if you can get a box and put a fresh new compressor in it, then you might be able to save some money that way.”

Refrigeration Buying Tips

“I think the best resources are either bigger equipment supply houses or equipment brokers,” advises Batali, “because they usually have multiple brands and multiple solutions.”

Hsieh says “for pizza-specific, we usually recommend a top-mounted compressor. It stays cleaner, and it makes washing underneath [a reach-in] easier. We also recommend American brands because they usually have a lot of service networks and you can find techs that have parts and know how to fix then. Whereas imported brands, they have their own service networks, and they don’t fix units outside of warranty. It’s a lot harder to keep them going after the warranty period’s over compared to American brands.”

Hammers says that because of the high California labor rates, “it’s so expensive trying to repair these things. We find that if it’s not a simple repair, then it’s better just to go new again. If our compressor goes out, we end up buying a new machine. It’s just too expensive when we start chasing it. And then you end up kind of throwing good money after bad.” When machines stop working right, he warns “the health department will be all over you. It’s much more strict than it was 10 years ago.”

Refrigeration Maintenance

Can in-house maintenance help your refrigerators last longer?

“You can’t really stress that enough,” says Hsieh. He emphasizes that the compressor area and any accompanying filters must be cleaned according to manufacturer recommendations, especially in pizza restaurants with lots of airborne flour. The drain line inside the fridge is also subject to blockage by organic matter or mold and must be cleaned regularly. Hammers of Pizza My Heart concurs that diligent maintenance, especially cleaning compressors, must be a priority.

Having your refrigeration dialed in will make your pizzeria operation less stressful and more efficient. Think critically about your needs, decide on your priorities, and have a long conversation with your trusted commercial restaurant equipment supplier. By choosing equipment that matches the demands of your pizzeria as closely as possible, you’ll maximize your refrigerator dollars and ensure safe, high-quality pies leaving the red-hot environs of your oven and landing in the hands of happy customers.

Annelise Kelly is a Portland, Oregon-based freelance writer.

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Today’s Payment Processing Fees https://pizzatoday.com/topics/operations/todays-payment-processing-fees/ Fri, 23 Feb 2024 15:55:48 +0000 https://pizzatoday.com/?post_type=topics&p=147032 New technology and changing consumer habits affect credit card costs There are many ways to pay for a pizza, and most of them involve credit. New technology, and increased demand for delivery and takeout, could affect how much it costs pizzeria owners to accept these forms of payment. Whether customers use tap and pay, mobile […]

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New technology and changing consumer habits affect credit card costs

There are many ways to pay for a pizza, and most of them involve credit. New technology, and increased demand for delivery and takeout, could affect how much it costs pizzeria owners to accept these forms of payment. Whether customers use tap and pay, mobile payments, or pay at the table on a device, part of the total amount goes to the credit card processor and related entities. The exact amount varies, and restaurant operators sometimes don’t really know how much they are paying.

Consumers are increasingly using their cards and smartphones to pay for purchases. According to the 2023 Diary of Consumer Payment Choice from the Federal Reserve, in 2022 only 18 percent of consumers preferred using cash for payments, down from 26 percent in 2019. While the pandemic drove much of the preference for contactless payment, online orders, and other transactions that use credit and debit cards, the report noted that consumer preference for credit cards has increased since 2016, when the Fed began the survey.

There has been little change in the amount restaurant operators pay to accept cashless payments. “Newer technology has affected payment processing fees, but not always in the way that one would expect,” says Robert Livingstone, founder of Ideal Cost, which works with merchants to reduce credit and debit card acceptance fees. “Using Tap to Pay, Apple Pay, Google Pay, etc. should not significantly change credit card processing fees.”

Using Tap to Pay with a card or Apple Pay, Google Pay, or another smartphone payment requires EMV compliance, or the use of the chip instead of magnetic stripe reader. The chip is more secure and less susceptible to fraud than the mag stripe. If a pizzeria accepts cards by swiping or keying in the number, that is considered non-EMV compliant, which Livingstone says can add more than one percent and hundreds of dollars in penalties. It can also hamper businesses in chargeback disputes.

Another payment innovation that has captured attention is peer-to-peer payments such as Venmo and Zelle. These systems, while handy for friends repaying each other for dinner, are not designed for businesses to accept payments. “We always recommend that business owners confirm with their accountant whether the revenue will be reported correctly,” Livingstone says. “Most banks do not allow these apps to be connected to a business checking account.”

In general, Livingstone says, pizzeria owners should expect to pay three- to four-percent rates for credit card processing sales, and possibly more if they use third party delivery apps.

Payment Processing Fees and Discounts

One big trend that affects payment processing fees is the increase in delivery and takeout. These phone and online orders have Card Not Present (CNP) fees to offset the higher risk of fraud. “Based on the credit card processors we work with, if you tap or insert it’s cheaper than when the card is not present with online ordering,” says Dean Kashefi, CEO and an owner of InTouchPOS.

Because there are many entities involved in accepting credit cards, there are several factors that affect costs. “The trick about credit cards is the fees are not necessarily by the processor,” says Damian De La Rosa, director of sales operations at InTouchPOS. “There are so many different rates based on card types.”

The different fees cover various stages of authorization when a consumer pays with a card. Different processors might refer to the various fees with different names, or offer a flat rate that encompasses several fees.

The interchange fee, which can also be referred to as the wholesale fee or the swipe fee, is a percentage plus a per-transaction fee, which the merchant pays to the cardholder bank. The interchange fees are generally one to three percent. The fees are higher for credit cards than for debit cards, and higher for rewards cards such as those that offer airline miles.

Payment processors, which facilitate communication between the merchant, credit card network, and the cardholder bank, can charge monthly fees, per-transaction fees, and equipment lease fees.

Assessment fees are paid to the credit card networks. The four networks are American Express, Discover, MasterCard and Visa.

“It gets challenging for merchants to be able to budget,” Kashefi says. “If I was looking for a processor, I would ask three questions: are you charging me per transaction, what is the amount per transaction, and what is the interchange rate.”

Avoiding Confusion with Credit Card Fees

Businesses may not discourage people from using credit or debit cards, and may not add a surcharge to consumers who pay with a card. Beware of payment processors that offer “surcharge billing,” says Chris Lybeer, chief strategy officer of point of sale company Revel Systems. “They will say, ‘Sign up and customers will pay for your credit card fees.’ First there are federal rules about this, second there are state rules, and third of all the card brands want people to use credit cards.”

American Express, Discover, MasterCard and Visa can impose fees on businesses that violate agreements. Instead of adding a surcharge, pizzerias can offer consumers a discount for paying cash, and display both prices clearly on the menu.

Pizzeria owners should make sure the payment processor provides detailed, easy-to-read billing statements. The bill should show the number of transactions and the dollar amount that was subtracted from the sales total to pay the processing fees. Instead, Lybeer says, some processors simply deposit money into the restaurant’s account, and the owner doesn’t have access to details, such as whether they are being charged for not being EMV compliant or how much of the fees were for Card Not Present. “Knowledge is power,” he says. “See if you can get a sample statement.”

As with any vendor, an offer of “free” or “0% markup” should also be met with suspicion. “When something is free it’s too good to be true,” Lybeer says. “Something is wrong.”

Proposed Changes to Credit Processing Fees

Legislation might change some of the fees. The Credit Card Competition Act of 2023 proposes opening up payment processing networks to more competitors, potentially lowering the processing fees that merchants pay. The bill is currently in committee in the U.S. Congress.

Separately, the Federal Reserve proposed lowering the fees merchants pay for accepting debit cards. Merchants currently pay card issuers 21 cents plus 0.05 percent of the transaction amount, and the proposal would lower that to 14.4 cents plus 0.04 percent of the transaction amount. The Fed would have to vote on the proposal and collect public comment.

NORA CALEY is a freelance writer who covers small business, finance and lifestyle topics.

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Making Sustainability Sustainable https://pizzatoday.com/topics/operations/making-sustainability-sustainable/ Fri, 23 Feb 2024 15:07:00 +0000 https://pizzatoday.com/?post_type=topics&p=147022 How pizzerias can keep sustainability momentum rolling well into the future. Even when leadership’s intentions are pure and their commitment firm, a pizzeria’s momentum with sustainability can nevertheless stall. Employee turnover might overrun even the most well-designed efforts, as a revolving door of employees weaken an operation’s ability to consistently execute sustainable practices. Costs might […]

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How pizzerias can keep sustainability momentum rolling well into the future.

Even when leadership’s intentions are pure and their commitment firm, a pizzeria’s momentum with sustainability can nevertheless stall.

Employee turnover might overrun even the most well-designed efforts, as a revolving door of employees weaken an operation’s ability to consistently execute sustainable practices.

Costs might derail thoughtful local purchasing objectives, especially amid inflationary pressures in an already low-margin industry loathe to raise menu prices.

A lack of resources or know-how might hamper management’s ability to troubleshoot and subsequently drive a return to more familiar – and less environmentally kind – patterns.

And the need to extinguish daily operational fires, from missing cash to a no-show employee to a plumbing issue, might nudge sustainability into the background over time. After all, amid mounting orders, pizzas to cook and bills to pay, tackling climate change might seem more luxury than necessity.

To be certain, it’s not easy being green – and even harder staying green.

Josh Prigge of Sustridge, a Minnesota-based sustainability consulting firm, and Michael Oshman, CEO and founder of the Green Restaurant Association (GRA), offer pizzerias battle-tested thoughts on building a productive and lasting sustainability strategy.

First, take a wider view of sustainability’s value.

So often, business leaders mistakenly view sustainability in terms of dollars and cents alone. While they might launch sustainable initiatives for the “right reasons” – namely, to contribute to a healthier planet – they then evaluate such efforts exclusively through the bottom line.

In some instances, sustainable practices will deliver clear financial positives. Decreasing energy use, for example, will spur lower operating costs and reducing waste will prompt fewer trash pickups. Both will generate an obvious bottom-line impact.

Some of sustainability’s other benefits, however, are less evident and instantaneous. Prigge says restaurant leadership must understand sustainability’s wider value and use that as fuel to maintain momentum.

“With some sustainable efforts, there might not be an immediate payback, but rather some intangibles that lead to the long-term health and success of the business,” Prigge says.

To Prigge’s point, restaurants incorporating and promoting their sustainability efforts can attract new customers. According to an October 2022 report from Datassential, nine of out 10 consumers say sustainability matters to them, while more than half say restaurant sustainability practices “somewhat influence” their out-of-home dining choices.

“Folks are looking for businesses who share their beliefs,” Prigge says, adding that sustainable initiatives can also spur PR opportunities and “free advertising” for the restaurant.

Oshman, meanwhile, notes that sustainability can also help businesses attract and retain quality employees. In IBM’s Institute for Business Value (IBV) report released in 2022, 67 percent of the survey’s 16,000 respondents said they were more willing to apply for positions with environmentally sustainable companies. Given the high cost of employee turnover, the ability to attract and retain talent can spark significant benefits.

“Employees want to be working at a place that matches their values,” Oshman says.

Second, bake sustainability into the business strategy.

For many restaurants, sustainability frequently becomes a disjointed collection of scattered decisions. Buy more local ingredients here. Reduce energy there. While such one-off practices are noble and positive, a more cohesive strategy positioning sustainability as a core value and central business strategy increases the likelihood of long-term success.

Prigge urges restaurant operations to create a formal sustainable strategy featuring defined targets and attainable short and long-term goals.

If a restaurant wants to increase its local buying, for example, it must first understand what percentage of goods are currently purchased locally. Thereafter, it can create a realistic target to push that figure up in the short and long-term with specific action steps – convert to purchasing all local cheese by the close of 2024, for instance – to hit those marks.

Yet more, everyone at the restaurant should know the goals. Leadership should incorporate sustainable practices into staff members’ formal job duties – maybe it’s recording food waste or separating trash into compost or recycling bins – and provide clear communication on why specific efforts matter. Leadership should also communicate progress and celebrate notable wins with staff.

A formal strategy including designated tasks and targets will help engrain sustainability into an operation’s culture and its daily activities. Employees and management alike will know the expectations and goals, which makes it easier to maintain momentum even amid staff turnover.

“Sustainability isn’t a one-month thing,” Oshman reminds. “It’s commitment and support and ongoing effort.”

Finally, be vigilant in looking for ways to improve.

Any restaurant will encounter challenges as it pursues more sustainable operations. A manager passionate about sustainability will move on or a local vendor offering a great line of sustainable disposables will cease operations. Those temporary hiccups cannot stall progress.

“Keep in mind there are more physical solutions than ever before, so there’s not just one good napkin anymore,” Oshman says.

Specifically, Oshman urges restaurants to utilize resources designed to help drive their sustainability efforts. Two summers ago, for instance, the GRA launched six badges, each one outlining “understandable and relatable” environmental steps a restaurant could take to increase sustainability. The Near-Zero Waste badge, for example, features instructions on recycling, waste reduction, food waste, training, reusables and disposables.

Many local utilities or state restaurant associations, meanwhile, offer resource pages to help commercial operations pursue more sustainable practices or adhere to environmentally minded legislation. Such resources promise to elevate restaurant leadership’s awareness, highlight winning strategies and propel sustainable efforts.

In addition, Prigge urges restaurants to shift their calculus. As one example, energy efficient investments like a smart thermostat or shutting down idle equipment might offer a more immediate and noticeable financial payment, particularly in older buildings. In contrast, water savings might not appear as robust off the bat. Rather than looking at each utility individually, he suggests “bundling projects together” to see the bigger ROI picture.

Then, he recommends using savings in one area to fuel additional investments, thereby allowing today’s sustainability to feed tomorrow’s gains.

“Create a revolving loan fund,” Prigge says. “Put the savings from one sustainable project with immediate payback in there and then reinvest it elsewhere down the line, so your sustainability continues to grow.”

DANIEL P. SMITH Chicago-based writer has covered business issues and best practices for a variety of trade publications, newspapers, and magazines.

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Building your Brand Through Off Premise Concessions https://pizzatoday.com/topics/finance-growth/building-your-brand-through-off-premise-concessions/ Thu, 22 Feb 2024 20:58:46 +0000 https://pizzatoday.com/?post_type=topics&p=147021 Selling pizza in stadiums and arenas When you’re building your brand in your local area, there are many traditional ways to do this. Whether it is being entrenched in your community or using the typical forms of advertising. For making a huge impact in brand recognition there may be no bolder move than getting aligned […]

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Selling pizza in stadiums and arenas

When you’re building your brand in your local area, there are many traditional ways to do this. Whether it is being entrenched in your community or using the typical forms of advertising. For making a huge impact in brand recognition there may be no bolder move than getting aligned with your local sports organizations and venues. Even if you do not have any major or minor league teams in your area you will have some high school sports that may present some opportunities as well.

We currently have 17 different concession stands spread out over five different venues. They are Acruisure Stadium, (home of the Pittsburgh Steelers and Pitt Panthers) PPG Arena, (home of the Pittsburgh Penguins) PNC Park, (home of the Pittsburgh Pirates) Beaver Stadium (home of the Nittany Lions) and Pegula Ice Arena (home of Penn State Hockey). We have done this all over the course of 18 months. In that 18 months we have gone from people not knowing about us to almost anytime someone sees us in our shirts they at the very least say that they need to eat there, that they have heard about us or someone they know loves our food. We have made a huge mark on Western PA in the form of name recognition.

The Product to Sell in Stadiums

Before we ever spoke to any sports team we had to think about a product that we could sell in the stadiums. I suggest doing your research and trying other pizzas in outside concessions. You don’t want to ruin your brand by putting out an inferior product. The product you sell inside your stores may not be able to be duplicated in a venue that’s not your pizzeria. Inside our pizzeria we never freeze any of our dough. We knew if we could freeze just the shells after we parbake them we would be on our way to having a product that we could sell outside of the restaurant.

From there it was important to use the same sauce, cheese and pepperoni as we do on premise. It was also important to be able to build the pizza on site with fresh product on top of our frozen shell once it was defrosted. The shell that we make is the same dough recipe as we have always used for our five other styles of pizza. Just like the other five styles we use different processes when fermenting and baking the shells.

Once we had the quality where we wanted it we knew we could mass produce the product because we had just purchased a 4,800 square foot commissary building. This gave us the means to produce dough during the day and we have a place to store the shells. With that being said I know of some friends in the industry who overnight produce shells for their other locations at their pizzeria and this same method could work for making shells for outside venues. We use the commissary to mass produce prep for our restaurants and producing the shells for stadiums has offset the cost of the operations of our commissary building.

Staffing & Training at a Concession Venue

Each venue that we operate in has a contract in place. Each venue is a little different, but they are all somewhat the same. In the sense that we sell them the shell. This is how we offset the operations of the commissary building as mentioned above. Then from there we set up a licensing agreement where we get a certain percentage back on each slice of pizza sold. We have no staff operating the booths, we use the vendor staff. The initial thought is how can you monitor quality if your staff is not making the pizzas? We have put forth some proven ways to control the quality. We train all of their supervisors in the very beginning so that they can train their staff. From there we have produced wall charts for all the concession stands that show how to properly prepare the pizzas. We then supply the venue with measuring cups for the cheese and the proper spoodles for the sauce.

Once the training is complete a small team of my employees and myself do go to the first few events at the venue. We never step in and make all the pizzas but we do train and spot check for quality. One of the ways we ensure that our product will be made up to our standards when we are not there is to make their employees feel like our employees. The first thing I do at each new venue is to give them all a Caliente Pin and a Caliente T-Shirt. The leaders of each stand I gave them a $100 Caliente Gift Card. I learned all their names and called them by such when I saw them.

When I took a prospective stadium through one of our existing stadiums they could not believe the camaraderie and love that I had for them and they had for me and my staff. They asked me how often I am there and I told them just in the beginning a few times a year for spot checks. You could tell they care about the product and they care about me. I also make sure I give them all a gift card at Christmas time. If you have read anything I have ever written, you know I am huge on treating people the right way and caring about them before they care about you. The stadiums and outside concessions are no different.

We have learned a lot about being in outside concessions and what I have laid out for you above are the must do’s. The don’t or mistakes along the way that we have made is really not so much on the product end but more on the end of how the deal is structured. There is so much effort that goes into being in stadiums the last thing you want to do is go in and not have proper signage or display of your product. I can not stress enough how important it is to have all your signage details in any contract that you sign. Where all signage will be displayed, who’s paying for it and most importantly who is installing it. I ended up with a huge bill for signage to be installed because I had to use their installers who happened to be union workers. In the end don’t just treat the outside concessions like just an extension of your business, treat it like your business.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Mastering Employee Retention for the Win https://pizzatoday.com/topics/employee-management/mastering-employee-retention-for-the-win/ Wed, 21 Feb 2024 21:38:55 +0000 https://pizzatoday.com/?post_type=topics&p=146992 Employee Retention Recipe for Success In the ever-evolving landscape of the pizza industry, one crucial ingredient that should never be overlooked is retention. Retaining employees is critical to ensuring that your busy kitchen and front-of-house operations work as efficiently and harmoniously as possible, and your customer satisfaction stays high. From creating a consistent dining experience […]

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Employee Retention Recipe for Success

In the ever-evolving landscape of the pizza industry, one crucial ingredient that should never be overlooked is retention.

Retaining employees is critical to ensuring that your busy kitchen and front-of-house operations work as efficiently and harmoniously as possible, and your customer satisfaction stays high. From creating a consistent dining experience for patrons to optimizing operational effectiveness and team dynamics, your pizza palace depends on retaining talented and dedicated staff.

“This industry has a constant churn of employees coming in and out of restaurants,” says Rebecca Hebert, business development representative at 7Shifts, a team management solution for restaurants. “When you find good ones, you want to do everything you can to keep them.”

We talked to some experts about why employee retention is not a mere garnish, but rather the main course of sustainable and thriving restaurants. We also share their tips on how to retain employees so your pizzeria can operate at the top of its game.

Save Money

The cost of recruiting, hiring and training new employees can be substantial in terms of time and resources. By retaining skilled and experienced staff, restaurants can save money they would otherwise spend on recruitment and training programs. Retaining employees means “you’re not posting jobs, you’re not spending money on labor to train people,” says Jack Hott, director of product management at Poached, a hiring platform for the hospitality industry. “Basically it’s a distraction. When someone leaves you need to do a whole lot of things that are outside the domain of what you need to do to run your business.”

Consistency in Service

Consistency in service is essential for building a positive reputation and retaining customers. Long-term employees are more familiar with the restaurant’s menu, policies and service standards. High turnover can lead to variations in service quality and negatively impact the overall customer experience. “Keeping your staff is good for consistency for the guests and the entire business, and it’s also good for morale for the entire staff,” observes Hebert.

Customer Relationships and Loyalty

Regular customers often form relationships with long-term staff, enhancing customer experience and loyalty. “The customers do notice,” notes Hott. “They see familiar faces. That’s part of creating a good regular clientele.”

Productivity and Efficiency

Experienced employees get more efficient as they learn your restaurant’s processes and systems. High turnover leads to poor efficiency as new employees get up to speed. Retention “reduces stress on the manager,” says Hebert. “It takes a lot of time and a lot of energy to hunt for someone new. That manager could instead be focusing that energy on their current staff – working on training and career development and just overall support.”

Knowledge Transfer

Experienced employees acquire valuable knowledge about the restaurant’s operations, customer preferences and industry trends. When employees stay with the restaurant, this knowledge is retained within the organization, contributing to its institutional memory.

For example, “when you have a long-term employee, you can move them around between roles as necessary,” says Hott. “Say you need somebody to fill a hosting shift who’s normally a server. They can do it because they’ve seen it happen in practice so often. Same with the back of the house – you might need a line cook to serve as a prep cook. They can step into that role because they’ve seen it happen through experience, but maybe not through direct training.”

Team Culture and Cohesion

A stable, long-term team is likely to develop strong bonds and effective communication, vital in a fast-paced and collaborative environment like a pizzeria. High turnover disrupts team dynamics, making it challenging to maintain a positive and efficient work atmosphere.

“Retention can be really important to a company’s culture,” reflects Hott. “Your long-term employees are training the new ones on culture and how to succeed in that workspace. These are both material things and behavioral things. Psychologically, people tend to mirror those who are around them. When you have strong long-term employees that behave a certain way, new employees will respond to that. When you have a lot of churn, you lose that culture. It’s harder to teach the cultural parts of the job when everyone’s so new that no one really knows what the culture is supposed to be. It can create some chaos in terms of how employees interact with one another. If you have an unpredictable workplace, you’re
going to have turnover.”

Employee Morale

High turnover can negatively impact the morale of the remaining staff. Constantly seeing colleagues leave leads to a sense of instability and lower morale among those who stay. “One price you can pay is that when somebody leaves, it may influence other staff who weren’t thinking about leaving. It often creates a moment where people feel like maybe this is the time to go,” says Hott.

 

HOW TO RETAIN EMPLOYEES

Pay Well

“People like to work for us because we pay well,” says Chuck Hammers, president of Pizza My Heart, with about 500 employees at 27 California locations. “We don’t have much turnover. Over 25 percent of all our employees have been with us over five years, and most of our managers have been here 10 to 30 years.” He notes that POS technology that invites people to add a tip “is truly a game changer for us. Our employees are seeing an extra five dollars an hour in tips on average, and that just keeps the employee there.”

Respect Your Staff

Hebert emphasizes that “this industry is notorious for overworking staff. It’s been glorified, but it burns people out, it makes them miserable. Ultimately they leave or do a bad job. People have lives outside of work and managers need to respect that. They need to be protected and supported by management.” In addition to offering career growth opportunities and ongoing training, support your employees when they face challenges with their families, medical issues, mental health issues or financial issues.

Train Well

“Have a solid training foundation,” advises Hebert. “Not just training for the steps of service and learning the menu, but about how the entire culture of the company works, because that culture is really what is going to keep people there, especially if it’s a good fit. So nurture them and put in the effort to train. Focus on productivity and well-being over just labor dollars, and you’ll keep staff.”

Cultivate Your Culture

Hott says “we find that businesses with strong positive cultures have retention, and they have an easier time hiring because they can use the network of those long-term employees. That business will also have a reputation within the community that will attract more long-term employees.” He observes that inconsistency from management causes a lot of turnover. “If you’re constantly changing expectations, constantly changing how tasks are structured, it creates a distraction for the worker. Most people want to be where things are predictable. Be very clear with what you want out of an employee. If you’re able to create predictability in your workplace, you’re going to have retention.”

Annelise Kelly  is a Portland, Oregon-based freelance writer.

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Pizza Destinations: Berwick Pizza, Green Camp, OH; Piccoli Piatti Pizzeria, Bethesda, MD; Circle Inn Pizzeria, Clearfield, UT https://pizzatoday.com/topics/people-pizzerias/pizza-destinations-berwick-pizza-green-camp-oh-piccoli-piatti-pizzeria-bethesda-md-circle-inn-pizzeria-clearfield-ut/ Wed, 21 Feb 2024 20:53:32 +0000 https://pizzatoday.com/?post_type=topics&p=146991 A Look at Pizza Places Around the U.S. Each month, we highlight pizzerias across America and showcase what makes them standout. Explore featured menu items and pizzas.   Berwick Pizza & Subs, Green Camp, Ohio Berwick is home of the dessert pizza. The pizzeria uses cereals and other sweet favorites to create the pies. Berwick […]

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A Look at Pizza Places Around the U.S.

Each month, we highlight pizzerias across America and showcase what makes them standout. Explore featured menu items and pizzas.

 

Berwick Pizza & Subs, Green Camp, Ohio

Berwick is home of the dessert pizza. The pizzeria uses cereals and other sweet favorites to create the pies. Berwick applies that creativity to its entire pizza menu. “One thing that sets our restaurant apart is our crazy pizza creations,” says Austin Buckland. “We feature a new pizza every month with our Pizza of the Month program and dare to be different. From Cosmic Brownie and Pumpkin Donut to Caramel Apple Fritter, we come up with a new recipe monthly. We are well known to be heavy pizza toppers. We load the pizza toppings on. Our large pizza has nearly a pound of cheese! We make our own dough daily and cook our pizzas in an old-fashioned deck oven. One of our most ‘stand out’ menu items would have to be our Fruity Pebbles dessert pizza. We have several dessert pizzas on our menu, but it’s a classic favorite flavor in pizza form. We start off with a sugar cookie base, sweet cream filling, and our own dessert streusel. We top it with Fruity Pebbles and swirls of icing!”

 

Piccoli Piatti Pizzeria, Bethesda, Maryland

This Neapolitan-style pizzeria is embarking on its second location this year. The original location sits in the Wildwood Shopping Center and features an open kitchen drawing eyes to its dome oven. The menu is full of small plates, sandwiches, salads and pizzas. The menu also highlights mussels, including Smoky Pancetta with white wine, crema, leeks and parsley. In addition to classic Neapolitan pizzas, Piccoli Piatti also offers unique creations like the Inverno with mozzarella, goat cheese, Brussels sprouts, caramelized red onion and herbs. The Norma is topped with mozzarella, eggplant and ricotta. The Fiarelli features mozzarella, sausage, broccoli rabe and fontina.

 

Circle Inn Pizzeria, Clearfield, Utah

Congrats to Circle Inn, which reopened in a new location after a devastating fire in 2022. The multi-generational family-owned pizzeria has been a staple of its community since 1941. The menu features cheesy and garlic bread, wings, sandwiches, salads and pizzas. Sandwiches include the French Dip with au jus dipping sauce. Specialty pizzas include Chicken Bacon Ranch, Turkey Bacon Ranch, Philly Cheesesteak, Spicy Buffalo Chicken and BBQ Chicken.

 

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Uno Pizzeria & Grill Celebrates 80 Delicious Years with ‘Uno’s Moments’ and Chances to Win Trip to Chicago and Free Pizza for a Year https://pizzatoday.com/topics/industry-news/uno-pizzeria-grill-celebrates-80-delicious-years-with-unos-moments-and-chances-to-win-trip-to-chicago-and-free-pizza-for-a-year/ Wed, 21 Feb 2024 20:14:14 +0000 https://pizzatoday.com/?post_type=topics&p=146987 Iconic Boston-based restaurant known for its deep dish pizza introduces month-long celebration, contests and specials throughout its 15 Massachusetts restaurants Norwood, Mass. (January 18, 2024) – As National Pizza Week wraps up this Sunday, January 20, 2024, Uno Pizzeria & Grill – the birthplace of deep dish pizza – is proud to announce its 80th […]

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Iconic Boston-based restaurant known for its deep dish pizza introduces month-long celebration, contests and specials throughout its 15 Massachusetts restaurants

Norwood, Mass. (January 18, 2024) – As National Pizza Week wraps up this Sunday, January 20, 2024, Uno Pizzeria & Grill – the birthplace of deep dish pizza – is proud to announce its 80th birthday celebration this year. The iconic pizza destination will honor the milestone at its fifteen restaurants throughout Massachusetts with a series of contests, events and promotions where nostalgic Uno guests from the last eight decades can share some of their fondest memories and experiences at Uno’s for a chance to win prizes, including an all-expenses paid trip to Chicago, where the Uno story began in 1943.

The contest will encourage Uno’s fans to share their ‘Uno’s Moments,’ heart-warming stories of family nights, first dates, post-game meals and gatherings with friends at www.unos.com/80years and through Uno’s’ social media pages. Contest entrants will also have opportunities to win free pizza for a year and Uno’s swag and apparel in addition to the all-expenses paid trip to Chicago, which also includes a visit to the original Uno Pizzeria & Grill on the corner of Ohio and Wabash. Plans for in-restaurant events, along with weeklong celebrations for Uno’s’ other signature styles of pizza including Chicago Thin Crust, Detroit-style, Tavern-style, Gluten-free and Cauliflower crust will be announced in weeks ahead.

“The common thread amongst our loyal guests from over the last several decades is that fond memories are created at Uno’s, long-lasting memories of visiting our restaurants and trying our deep dish pizza for the very first time with friends, family and teammates,” said Erik Frederick, CEO of Uno Pizzeria & Grill. “We look forward to hearing more of those memories through Uno’s Moments, and creating even more memories in the years to come here in Massachusetts, which became our home away from home when Aaron Spencer introduced delicious deep dish pizza here in 1978.”

Uno Pizzeria & Grill, formerly and commonly referred to as Pizzeria Uno, was introduced outside of Illinois for the very first time in 1978 when Aaron Spencer – Massachusetts resident, entrepreneur and prominent businessman – purchased the franchise rights to the restaurant and brand. Spencer opened the first franchise location in Boston with an expanded menu to attract a broader crowd than just pizza enthusiasts. Uno’s now has fifteen restaurants in Massachusetts cities and towns including Attleboro, Bellingham, Braintree, Dedham, Framingham, Haverhill, Leominster, Millbury, Revere, two in Springfield including the Basketball Hall of Fame, Sturbridge, Westborough, Worcester and Wrentham, and its corporate headquarters are located in Norwood.

Knowing well that some people who grew up with Uno’s here in Massachusetts have moved to different areas in New England, Uno’s is also offering the contest to those who now reside in New Hampshire, Rhode Island and Maine and can take advantage of in-restaurant promotions and events at their respective hometown Uno’s. For more information, please visit www.unos.com.

About Uno Pizzeria & Grill:

Based in Boston, Massachusetts, Uno Restaurant Holdings Corporation includes approximately 80 company-owned and franchised UNO Pizzeria & Grill restaurants located in 18 states, and the District of Columbia, India, and Saudi Arabia. UNO is all about connecting people over awesome pizza – from its famous Chicago Deep Dish, which UNO invented in 1943, to its Chicago Thin Crust, to its gluten-free and vegan pizzas to its new Detroit Style Pizza. For more information, visit www.unos.com.

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Guide to the 2024 National “Best Pizzas” Lists https://pizzatoday.com/topics/industry-news/guide-to-the-2024-national-best-pizzas-lists/ Tue, 20 Feb 2024 20:20:11 +0000 https://pizzatoday.com/?post_type=topics&p=146983 Guide to the 2024 Best Pizza Lists The search of this year’s leading national best pizza lists has started early. Did your pizzeria make one of this year’s top pizza lists? Making best pizza in the US, state, region or even world can be a game changer for pizzerias. Be sure to bookmark this guide […]

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Guide to the 2024 Best Pizza Lists

The search of this year’s leading national best pizza lists has started early. Did your pizzeria make one of this year’s top pizza lists? Making best pizza in the US, state, region or even world can be a game changer for pizzerias. Be sure to bookmark this guide and visit it often. Bookmark this page. We will be updating it with new pizza lists as they come out.

See which pizzerias are being recognized in the U.S. this year. Each “best pizza” list is based on its own criteria using expert panels, audience votes, reviews or other factors. Here are the biggest pizza lists of 2024 so far:


Eat This, Not That! Ranks Best Slice of Pizza, According to Chefs

burrata pizza, hot honey, L’Industrie, brooklyn, new york city pizza tour, new york style pizza

Burrata & Hot Honey Pizza, L’Industrie, Brooklyn, NYC

New York slice famed L’Industrie nabs the No. 1 spot on Where to Get The Best Slice of Pizza in America, According to Chefs from Eat This, Not That!, a brand that’s comprised of an award-winning team of journalists and board-certified experts, doctors, nutritionists, chefs, personal trainers, and dietitians who work together to bring you accurate, timely, informative, and actionable content on food, nutrition, dieting, weight loss, health, wellness, and more.

L’Industrie’s pizzas were called “a textural masterpiece.” Also in Top 10 pizza slices spots are Ian’s Pizza in Madison, Wisconsin. Tivoli in Seattle, Wells Brothers Pizza in Racine, Wisconsin, Umberto’s in New York.

Check out the full best pizza slices list at Get The Best Slice of Pizza in America, According to Chefs.


Muhammad Abdul-Hadi, Down North Pizza, Philadelphia, PA

Muhammad Abdul-Hadi, Down North Pizza, Philadelphia, PA

James Beard Awards recognizes Pizzerias, Pizza Chefs

Pizzerias are being recognized in several James Beard Award categories this year. The James Beard Awards are among the nation’s most prestigious honors recognizing leaders in the culinary and food media industries, and those in the broader food systems.

Check out these what pizzerias and pizza chefs are honorees or finalists in the James Beard Awards 2024:

Muhammad Abdul-Hadi, Founder/Owner, Down North Pizza and Down North Foundation, Philadelphia, PA, will receive the Leadership Award for Industry Culture and Practices.

Sarah Minnick, Lovely’s Fifty Fifty, Portland, OR

Photo Courtesy of Lovely’s Fifty Fifty

Sarah MinnickLovely’s Fifty Fifty, Portland, OR, is a finalist for Outstanding Chef.

Tony ConteInferno Pizzeria Napoletana, Darnestown, MD is a finalist for the award for Best Chef: Mid-Atlantic.

Honorees and category winners will be announced at the James Beard Awards® ceremonies presented by Capital One held on June 8-10 in Chicago.

Congrats also the James Beard Awards semi-finalists, including:

Tony Conte, Inferno Pizza Napoletana, Darnestown, Maryland

Chef-owner Tony Conte opened Inferno in 2015. He applies his fine-dining culinary background to his artisanal, wood-fired pizzeria.

Outstanding Wine and Other Beverages Program — Bufalina, Austin, TX

Best Chef by Region

California — Michael Procaccini and Stefano Procaccini, La Parolaccia, Long Beach, CA

Great Lakes — Salvador FernandezBridges Craft Pizza & Wine Bar, Greencastle, IN

New York State — Scarr PimentelScarr’s Pizza, New York, NY

For more about the honorees and finalists, as well as when the awards ceremony will take place, read Pizzerias, Pizza Chefs recognized at 2024 James Beard Awards.

 


International Pizza Challenge crowns Best Pizza winners, Pizza Maker of the Year

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas

Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year at the International Pizza Challenge during Pizza Expo (March 19-21) in Las Vegas

Pizza makers from pizzerias around the world went head-to-head to find out who makes the best pizza in the world at the International Pizza Challenge (IPC) at Pizza Expo in Las Vegas, March 19-21, 2024. This year’s Challenge included five professional pizza-making divisions and three partner competitions. In all, International Pizza Challenged welcomed 439 unique pizza competitors with a total of about 500 competition spots in the Traditional Pizza, Non-Traditional Pizza, Neapolitan/STG Pizza, Pan Pizza, World’s Best Cheese Slice divisions.

Check out these best pizza winning pizzerias:

  • Tony Cerimele, owner of New Columbus Pizza Company, in Nesquehoning, Pennsylvania, is the 2024 World Champion Pizza Maker of the Year and Best Pan Pizza.
  • Joe Carlucci, owner of Valentina’s Pizzeria & Wine Bar, Madison, Alabama, captures 2024 Best of the Best Pizza title.
  • Andy Huynh, Cowabunga+, Hamilton, Ontario, Canada, wins the World’s Best Cheese Slice.
  • Vincenzo Santoro, Song e Napule, New York, New York, wins Best Neapolitan Pizza.
  • Alex WhiteYukon Pizza, Las Vegas, Nevada, wins Best Non-Traditional Pizza.
  • Sergio Balderas, Truly Pizza, Dana Point, California, wins wins Best Traditional Pizza.

Regional Best Traditional Pizzas and Best Non-Traditional Pizzas in the Midwest, Northeast, Southeast, Northwest, Southwest and International were also recognized. For more on the International Pizza Challenge and to see more best pizza winners, go to Official International Pizza Challenge 2024 Best Pizza Winners are…


Clever identifies The Best Pizza Cities in America

Clever Real Estate names Denver among the best pizza cities, in addition to Chicago and New York.

Clever’s research went on to rank 50 Pizza Cities, The 15 Best Pizza Cities, Rankings by Category, The 10 Worst Pizza Cities and America’s Pizza Preferences.

According to Clever, they ranked “50 biggest metro areas in the U.S. using the following parameters for each city: Pizza reputation, based on a survey of 1,000 Americans; Rate of pizza restaurants per 100,000 residents; Pizza passion, based on local internet search activity for 34 pizza-related terms (e.g., “pizza near me,” “pizza delivery,” “pan pizza,” etc.); Average Yelp rating for pizza restaurants; Average price of a large cheese pizza; Average price of a large pepperoni pizza; Share of median annual income required to purchase one cheese pizza each week for a year; and Share of median annual income required to purchase one pepperoni pizza each week for a year.”

Go to Clever’s The Best Pizza Cities in America: 2024 Data.


Top 100 Pizza Spots according to Yelp Elites 2024

Yelp has just released its list Top 100 Pizza Spots. Pizzerias on the list were selected by Yelp Elite Squad. Who are these Yelp Elites? According to Yelp’s Support Center, “The Yelp Elite Squad is our way of recognizing people who are active in the Yelp community and role models on and off the Yelp site. Elite-worthiness is based on a number of things, including well-written reviews, high quality photos, a detailed personal profile, and a history of playing well with others.”

Lombardi's Pizza, New York

Lombardi’s Pizza, New York

For the Top 100 pizza list, Yelp compiled the list according to this: “This is an all-time list of the Top Pizza Spots in the US, according to Yelp Elites. We identified businesses in the pizza category on Yelp, then ranked those spots using a number of factors, including the total volume and number of 5-star reviews each business had that were written by members of the Yelp Elite Squad.”

  1. Pequod’s Pizzeria, Chicago, Illinois
  2. Bestia, Los Angeles, California
  3. Lombardi’s Pizza, New York, New York

Find out who else made the Top 100, go to the Top 100 Pizza Spots according to Yelp Elites 2024.

 


35 Pizzerias to Watch in 2024

Our 35 pizzerias to watch this year was hand selected by Pizza Today, taking into account factors like total operation, from sales and employee programs to community outreach and marketing. We asked independent pizzeria owners to submit their businesses for consideration in our Pizzerias to Watch list. We received hundreds of outstanding submissions. To name a few:

Check out the entire 35 Pizzerias to Watch in 2024 feature.

Stay tuned. More best pizza lists will be added as they are published.

See who made America’s Best Pizza Lists in 2023.

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Exchange at Pizza Expo Launches This March https://pizzatoday.com/topics/industry-news/exchange-at-pizza-expo-launches-this-march/ Thu, 15 Feb 2024 18:03:10 +0000 https://pizzatoday.com/?post_type=topics&p=146972 New Invite-Only Initiative Brings Innovative Approach to 40th Installment of Pizza Expo The 40th Anniversary International Pizza Expo will kick off this March with a new and unique event, Exchange at Pizza Expo. The event is designed to help growth-focused pizzeria owners and operators expand their networks, accelerate their business growth, and learn about innovative […]

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New Invite-Only Initiative Brings Innovative Approach to 40th Installment of Pizza Expo

The 40th Anniversary International Pizza Expo will kick off this March with a new and unique event, Exchange at Pizza Expo. The event is designed to help growth-focused pizzeria owners and operators expand their networks, accelerate their business growth, and learn about innovative solutions and services for their actual business needs.

The intimate, invite-only event will take place the Sunday prior to the show’s opening. Exchange at Pizza Expo on March 17th extends the Pizza Expo experience for select pizzeria owners and vendors with Pizza Expo’s Show Floor opening on March 19 and closing on March 21. Exchange at Pizza Expo gives participants and vendors the opportunity to take care of business ahead of the hustle and bustle of the world’s largest pizza industry event.

Exchange at Pizza Expo graphicExchange will host qualified buyers and vendors to a unique format that includes small group, boardroom-style presentations, a keynote session, one-on-one appointments, and networking opportunities in a smaller, more intimate setting. The style and format optimize attendees’ time to maximize their opportunities to arrive at actionable next steps with newly introduced partners before Pizza Expo even begins. The Event delivers a style and service befitting owners and operators with busy schedules and wish for a more efficient way to discover the solutions and information they need without sacrificing important vetting and one-to-one discussions. 

Aracely Ferraresi, Vice President of the Xcelerator Division at Emerald, parent company of International Pizza Expo, oversees the new initiative. “We are thrilled to introduce Exchange at Pizza Expo, an exclusive gathering crafted to empower our esteemed attendees with invaluable networking opportunities and resources for accelerated business growth,” she says. “This intimate, invite-only event brings together pizzeria owners & operators along with vendors in a dynamic setting. Through personalized curated schedules, presentations, and tailored networking sessions, Exchange at Pizza Expo promises to be a transformative experience that we expect will be a valuable add on to our show.” 

How it works: Personalized schedules for each pizzeria operator will be created based on their interest and needs with Peer Group two days of boardroom presentations, 1:1 meetings, and networking opportunities. The Event team gives special attention to individually curate attendees’ experiences to support their growth goals and business needs. Participants will learn about products, services and equipment, while also developing deep connections with fellow operators and each other.

Interested pizzeria owners and operators with 10 or more locations may request an invite to the exclusive event and interested Suppliers may request more information using the form at https://pizzaexpo.pizzatoday.com/exchange-at-pizza-expo/.

About International Pizza Expo & Conference: The annual International Pizza Expo remains unchallenged as the industry’s largest event. Thousands of pizzeria professionals convene in Las Vegas, Nevada each year for 3 days dedicated to all things pizza. Suppliers from across the globe, networking and educational sessions led by top industry professionals, and national competitions round out this unrivaled event. Visit https://pizzaexpo.pizzatoday.com/ for more information.

About Emerald: Emerald’s talented and experienced team grows our customers’ businesses 365 days a year through connections, content, and commerce. We expand connections that drive new business opportunities, product discovery, and relationships with over 140 annual events, matchmaking, and lead-gen services. We create content to ensure that our customers are on the cutting edge of their industries and are continually developing their skills. And we power commerce through efficient year-round buying and selling. We do all this by seamlessly integrating in-person and digital platforms and channels. Emerald is immersed in the industries we serve and committed to supporting the communities in which we operate. As true partners, we create experiences that inspire, amaze, and deliver breakthrough results. For more information, please visit: www.emeraldx.com

 

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Slice House by Tony Gemignani Serves 8,200 Slices of Pizza at Allegiant Stadium’s Slice House Locations for Super Bowl LVIII https://pizzatoday.com/topics/industry-news/slice-house-by-tony-gemignani-serves-8200-slices-of-pizza-at-allegiant-stadiums-slice-house-locations-for-super-bowl-lviii/ Thu, 15 Feb 2024 14:13:01 +0000 https://pizzatoday.com/?post_type=topics&p=146978 Fast Casual Franchise by 13-Time World Champion Tony Gemignani Had a Record Day of Pizza Sales, Reinforcing its Success as a Beloved Pizza Restaurant with 29 Locations in Arenas and Stadiums in California and Nevada as a part of its 145 Units Open or in Development Nationally SAN FRANCISCO (February 14, 2024) – Slice House […]

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Fast Casual Franchise by 13-Time World Champion Tony Gemignani Had a Record Day of Pizza Sales, Reinforcing its Success as a Beloved Pizza Restaurant with 29 Locations in Arenas and Stadiums in California and Nevada as a part of its 145 Units Open or in Development Nationally

SAN FRANCISCO (February 14, 2024) – Slice House by Tony Gemignani, the highly successful fast-casual pizza franchise by world renowned pizzaiolo Tony Gemignani, is proud to announce a record day of pizza sales at Allegiant Stadium on Sunday, February 11, 2024, for Super Bowl LVIII. Slice House served an incredible 8,200 slices of pizza to football fans in attendance at the big game; the impressive milestone is a testament to customers’ love of Slice House’s authentic pizzas, as well as the franchise’s success within such venues. Slice House’s five locations at Allegiant Stadium are among its 29 locations in arenas and stadiums in California and Nevada, including the San Francisco Giants’ Oracle Park, San Francisco Warriors’ Chase Center, San Francisco 49ers’ Levi’s Stadium, and the newly opened Sphere in Las Vegas – which are a part of its 145 units open or in development nationally.

“As a football fan and pizzaiolo, there is no bigger day than Super Bowl, so it was incredibly exciting for Slice House to have such a strong presence at Allegiant Stadium, serving a record 8,200 slices of pizza on the day of the big game,” said Founder Tony Gemignani. “Food has a way of bringing people together and this was no exception. I was honored to be at Slice House during the Super Bowl to personally serve our authentic pizzas to fans, whether they were San Francisco Bay Area natives who are familiar with our pizzas or customers visiting from other cities who were experiencing Slice House for the first time.”

President George Karpaty continued, “Slice House has a long history being a part of sports and entertainment communities, and we look forward to continuing to expand in arenas and stadiums and beyond as a part of our nationwide franchise program. Super Bowl was a great example of how Slice House provides top-quality pizza and genuine hospitality in fast casual, high traffic environments with a franchise that supports every aspect of the business.” In advance of the big game, Slice House designed and executed a dedicated social media campaign inclusive of organic and paid elements that targeted fans.

Slice House is a convenient way for diners to experience pizza and more by a world-champion, celebrity chef. Originally opened in San Francisco’s historic Italian neighborhood of North Beach in 2010, Slice House by Tony Gemignani has since expanded to include 6 standalone locations as well as 29 locations within arenas and stadiums. In 2023, Slice House by Tony Gemignani, named the #1 Emerging Brand in Pizza Marketplace’s Top 100 Movers & Shakers, launched its nationwide franchise program; to-date, it has achieved 145 franchised units open or under development across five states.

For more information, please visit www.slicehouse.com and follow along on Instagram @SliceHouse and Facebook @SliceHouseFolsom.

ABOUT SLICE HOUSE BY TONY GEMIGNANI

Originally opened in San Francisco’s historic Italian neighborhood of North Beach in 2010, Slice House by Tony Gemignani is where artisan pizza meets fast casual dining.  Slice House is a convenient way for diners to experience the 13-time world champion’s famous New York, Sicilian, Grandma, Detroit, and California style pizzas including gluten-free, vegan, and vegetarian options, as well as pasta, wings, and salads accompanied by a drink menu featuring local craft breweries and natural wines.  In 2023, Slice House by Tony Gemignani launched its nationwide franchise program and achieved 100 units open or under development across five states. Named the #1 Emerging Brand in Pizza Marketplace’s Top 100 Movers & Shakers 2023, Slice House presents the opportunity to join a seasoned team with over 30 years of experience in the multibillion-dollar pizza industry, offering the credibility of a celebrity chef, access to authentic regional recipes, and a flexible revenue stream from brick-and-mortar locations to stadium kiosks, with fast-casual, sit-down, take-out, or third-party delivery services.

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Tutta Bella Announces new President and Chief Operating Officer to Lead Company Strategic Growth Plan https://pizzatoday.com/topics/industry-news/tutta-bella-announces-new-president-and-chief-operating-officer-to-lead-company-strategic-growth-plan/ Wed, 14 Feb 2024 19:25:14 +0000 https://pizzatoday.com/?post_type=topics&p=146976 Alex Camara appointed President and COO to Spearhead Strategic Initiatives, Growth Strategy and Oversee Day-to-Day Operations SEATTLE, Wash; Feb. 14, 2024 – Seattle-based culinary restaurant and retail business, Tutta Bella, today announced that Alex Camara has joined the company as President and Chief Operating Officer (COO). The move comes as the company prepares to expand its […]

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Alex Camara appointed President and COO to Spearhead Strategic Initiatives, Growth Strategy and Oversee Day-to-Day Operations

SEATTLE, Wash; Feb. 14, 2024 – Seattle-based culinary restaurant and retail business, Tutta Bella, today announced that Alex Camara has joined the company as President and Chief Operating Officer (COO). The move comes as the company prepares to expand its retail/CPG product line both regionally and beyond the Pacific Northwest.

In his new role, Camara, whose background is in food retail and global manufacturing, will lead Tutta Bella’s strategic planning and development efforts, while also overseeing operations at the company’s Seattle-based restaurants, and its manufacturing facility in SoDo. The 15,000 square-foot facility, which opened in the summer, currently supports the production and distribution of artisan products to more than 200 retail outlets across the Puget Sound area, including Costco, QFC, Fred Meyer and PCC.

“With significant growth ahead for Tutta Bella, it was clear that we needed to add an executive resource, a growth-minded leader with the expertise and vision to guide us through this next phase of our journey,” said Joe Fugere, Tutta Bella Founder and CEO. “Alex checks every box and he’s the perfect fit for us. He’s a proven leader, he’s a tremendous cultural fit, and we’re elated to have him join the Tutta Bella family.”

“Joe’s mission to live his dream, serve his people, and share his love for Neapolitan cuisine helped make Tutta Bella one of the most beloved restaurant brands in Seattle over the past 20 years,” said Camara. “There is an uncompromising commitment to his mission that I have long admired, it’s a mission that I’m grateful to be a part of, and I’m excited to lead our team into the future.”

Fugere, who founded the celebrated company in 2004, will remain as CEO and a member of the senior leadership team, and continue to lead the company’s brand development efforts and culture to Nourish Lives by Sharing Traditions, Authentic Food and Love in all that Tutta Bella is known and loved for.

About Tutta Bella

Founded in 2004, Tutta Bella is a Seattle-based restaurant group that operates five neighborhood restaurants, two grocerants and a food truck, while also offering retail food products in more than 200 grocery locations across the greater Puget Sound area, including at Costco, QFC, Fred Meyer and several local specialty outlets.

As the Northwest’s first Neapolitan pizzeria to be certified by the Associazione Verace Pizza Napoletana (VPN), Tutta Bella uses the finest imported and locally sourced ingredients, along with centuries-old artisan traditions, to bring an authentic and evolved Neapolitan culinary experience to its customers and guests. For more information, please visit tuttabella.com.

 

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Happy Valentine’s Day https://pizzatoday.com/topics/industry-news/happy-valentines-day/ Wed, 14 Feb 2024 14:22:24 +0000 https://pizzatoday.com/?post_type=topics&p=146970 Pizza Valentine’s Day Fun to add to your pizzeria’s V Day celebration Pizza is the perfect meal for sharing so, of course, couples and families love to visit pizzerias on Valentine’s Day. The holiday gives you the opportunity to show your customers the love with heart-shaped pizzas and other Valentine’s Day-specific promotions, like a couple’s […]

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Pizza Valentine’s Day Fun to add to your pizzeria’s V Day celebration

Pizza is the perfect meal for sharing so, of course, couples and families love to visit pizzerias on Valentine’s Day. The holiday gives you the opportunity to show your customers the love with heart-shaped pizzas and other Valentine’s Day-specific promotions, like a couple’s complete meal package.

9 Pizza Valentine’s Day Card Greetings to try!

We’re counting down 9 of the best Pizza Valentine’s Day Card Greetings. Try one of these on your social today:

  1. You got a PIZZA my heart!

  2. Every PIZZA me loves every PIZZA you!

  3. You stole a PIZZA my heart!

  4. All you need is love and PIZZA!

  5. Any way you SLICE IT, you’re mine!

  6. You’re the Pepperoni to my PIZZA!

  7. PIZZA is my Valentine!

  8. I love you with every PIZZA my heart!

     

    Now, this one might be contrary…

  9. I love you more than PIZZA! And I really love PIZZA!

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Super Bowl Sunday, National Pizza Day — Big Weekend for Pizza! https://pizzatoday.com/topics/industry-news/super-bowl-sunday-national-pizza-day-big-weekend-for-pizza/ Fri, 09 Feb 2024 15:22:41 +0000 https://pizzatoday.com/?post_type=topics&p=146960 Super Bowl and National Pizza Day, a Perfect Weekend for Pizza Fans and Football Fans Sometimes the stars align, the clouds part and the pizza heavens shine down upon you. My friends, this weekend is one of those times. Today is National Pizza Day and then, just two days later, comes the Super Bowl. Holy […]

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Super Bowl and National Pizza Day, a Perfect Weekend for Pizza Fans and Football Fans

Sometimes the stars align, the clouds part and the pizza heavens shine down upon you. My friends, this weekend is one of those times. Today is National Pizza Day and then, just two days later, comes the Super Bowl. Holy smokes — let those sales pour in!

Friday night is “pizza night” in many American households. You already know what to expect tonight. Some consumers who plan on ordering Sunday for the big game between the San Francisco 49ers and Kansas City Chiefs may forgo their usual Friday night dose of pizza. But don’t let that fool you into thinking this will be one of your “slower” Fridays.

A couple of weeks ago, Pizza Today’s very own Denise Greer penned this post detailing 10 ways pizzerias across the country will celebrate National Pizza Day. There are great ideas in the piece, including:

  • Blow up your social media channels throughout the day today with challenges and giveaways.
  • Let one of your most skilled pizza maker take over your social outlets for a while today and share some how-to tips and tricks.
  • Do some door prizes for the first X number of customers who walk through your doors this evening.

Denise’s article had many tips. These are just 3 that you can still implement spur of the moment TODAY in the event you’ve been under a rock and are just now figuring out you should do something today for National Pizza Day.

(HINT: we’ve shared an awesome graphic on our social pages that you can snag and share on your feeds to let your customers know it’s National Pizza Day.)

Feeling Super?

Okay, I’m a Miami Dolphins fan. And as fun as the team was to watch this season, my Fins sputtered when it mattered the most and Kansas City broke my heart. Yes, Patrick Mahomes is that good. And maybe the Taylor Swift magic is helping fuel KC — Travis Kelce has always been a beast, but he seems to have gotten some extra “Gronk” swagger (New England Patriots fans will know what I’m talking about) lately.

Then on the other side you have the 49ers. A storied franchise with an elite running back (Christian McCaffrey), a game-changing wide receiver (Deebo Samuel) and a quarterback who can play (Brock Purdy).

What’s the point? This might be a really good game. And even if it turns out to be a blowout, there is so much hoopla surrounding the halftime show and the commercials that the Super Bowl today is not merely a football game. It’s a national event. And it’s an event in which pizza is often the star of the party.

I don’t know about you, but I’m stoked there are two huge sales days in the same weekend. Plus, this is a leap-year: there’s an extra sales day this month that wasn’t there last year. February is going to be good to you. Enjoy the weekend and get some sleep Monday. You’re going to need it.

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Pizza Today Webinar on 2024 Pizza Industry Trends Report Now Available for Download https://pizzatoday.com/topics/industry-news/pizza-today-to-host-webinar-on-2024-pizza-industry-trends-report/ Tue, 06 Feb 2024 18:43:29 +0000 https://pizzatoday.com/?post_type=topics&p=146949 Download our Pizza Trends Webinar UPDATED: Pizza Today hosted a free webinar on the 2024 Pizza Industry Trends Report, Thursday, February 15, at 2 pm EST. Pizza Today editors Jeremy White and Denise Greer talked shop and dive into the trends, tidbits and other interesting stats uncovered in the 2024 Pizza Industry Trends Report. From […]

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Download our Pizza Trends Webinar

UPDATED: Pizza Today hosted a free webinar on the 2024 Pizza Industry Trends Report, Thursday, February 15, at 2 pm EST. Pizza Today editors Jeremy White and Denise Greer talked shop and dive into the trends, tidbits and other interesting stats uncovered in the 2024 Pizza Industry Trends Report.

From ingredients to employee initiatives to purchasing, and everything in between, we get into the nuts and bolts of our most comprehensive report ever. Read the 2024 Pizza Industry Trends Report.

REGISTER TO DOWNLOAD THE WEBINAR.

 

Special thanks to our 2024 Pizza Industry Trends Report Sponsors:

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Building Blocks: Cash Flow https://pizzatoday.com/topics/finance-growth/building-blocks-cash-flow/ Wed, 31 Jan 2024 21:07:32 +0000 https://pizzatoday.com/?post_type=topics&p=146942 Factors that affect cash flow “What you are afraid of is never as bad as what you imagine. The fear you let build up in your mind is worse than the situation that actually exists.” – Dr. Spencer Johnson, Who Moved My Cheese? Cash Flow is the heartbeat of your operation. Without it, you die. […]

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Factors that affect cash flow

“What you are afraid of is never as bad as what you imagine. The fear you let build up in your mind is worse than the situation that actually
exists.” – Dr. Spencer Johnson, Who Moved My Cheese?

Cash Flow is the heartbeat of your operation. Without it, you die. If there is a more fear-inducing truth in business, I do not know of it. The quote above from Dr. Spencer Johnson, the author of “Who Moved My Cheese?”, hits on this very point. It is one of the most insightful books I have read on the mindset of running a business. The whole premise is not to just look at your current situation, but to get a feel for how the future of your business is going to unfold. Looking ahead in your business is an often-overlooked part of running it. When you look a few months down the road, and even a year or several years down the road, everything becomes clearer. I am talking specifically about your cash flow.

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

Many different factors can affect cash flow, and there are some basics that need to be understood first before delving into advanced methods. Conducting a monthly profit and loss report in a timely manner is a must. Reading it and comparing it to months past is a good way to see where there may be opportunities to tighten your operation. There will always be a lot of talk about what your food cost should be and what percentage your labor cost should be; there could be hours of discussion on both subjects. For the sake of argument, I will tell you what ours is for Caliente. Our cost of goods is 30 percent, and that includes everything from paper products to chemicals, and everything in between. Our labor goal is 25.25 percent, and that includes all staff that work in the store.

Nothing helps cash flow more than sales. There was a point in the middle of last year when the summer woes were hitting us hard, and cash on-hand was a premium. It was during that rough patch that I was reminded that sales fixes everything. As a company, we turned our focus towards building sales, and we had a brainstorming session with our team. We did it with two different groups and then compared ideas, and picked the ones that came up twice, and a few others that seemed feasible. For the remaining four months of the year, we implemented many of these sales building techniques. From that point on, the cash flow increased and eased a lot of tensions and pressures.

Having a forecast of big expenses that will hit your account throughout the year can help ease the surprise when taxes are due, or you have some other major expense coming up. Using your profit and loss statements from the year before to see what months are the toughest gives you a sense of what to expect going forward. Having that expanded vision of being able to see months in advance will make a surprisingly big difference when managing your cash flow, and you’ll be better equipped to handle the peaks and valleys of business. Another hot button when talking about cash flow is raising your prices, and we will get into that in the next installment of Building Blocks.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

 

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Mike’s Monthly Tip: Staff Party for ROI https://pizzatoday.com/topics/employee-management/mikes-monthly-tip-staff-party-for-roi/ Wed, 31 Jan 2024 20:20:12 +0000 https://pizzatoday.com/?post_type=topics&p=146941 Hosting a staff development party Hosting a staff development party is more than just a fun escape from the daily routine; it’s a strategic move to enhance team cohesion, and appreciation and reduce attrition. “I have enough on my plate before thinking about a party.” I can’t emphasize it enough: this is not simply a […]

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Hosting a staff development party

Hosting a staff development party is more than just a fun escape from the daily routine; it’s a strategic move to enhance team cohesion, and appreciation and reduce attrition.

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

“I have enough on my plate before thinking about a party.” I can’t emphasize it enough: this is not simply a party. A party is just a bunch of people in a room, typically drinking alcohol. This is not that, this is staff development. A staff development, or Staff-Devo for short, is a coordinated effort to relieve the attention of this high-pressure, fast-paced job and provide a relaxed setting for people to see other coworkers in a different light. When done appropriately, this builds unity and trust, which is the bedrock of a high-functioning team. A functioning team performs at a higher level and wants to quit their job less often, so how do you achieve that?

Beyond Just a good hang. Organizing activities that are fun and promote teamwork and communication can mirror the collaborative spirit.

Consider activities like team make-line challenges, restaurant-themed trivia or problem-solving games. Additionally, anything you would see at the World Pizza Games works excellently in this environment. Moreover, if you have an all-star, this can lead to you bringing them to Vegas to compete on the grand stage.

Beyond entertainment – these exercises in collaboration and communication show off acumen to all the members of a successful restaurant team.

Budget-Friendly, High-Impact. You don’t need to break the bank to host an effective Staff-Devo. The key lies in creativity and making the most of what you have. Utilize your restaurant space or collaborate with a local venue that offers enough room for activities. Sunday nights, post-close, often work best for such events, minimizing disruptions to your business operations.

Essential Staff Party Elements for Success:

  1. Recognition. Introduce an element of friendly competition. Have a trophy or a custom title belt with your logo that employees can vie for. It’s a tangible symbol of achievement and a fun way to foster healthy competition. We use the Andolini’s Title Belt for our “ANDOMANIA.”
  2. Professional Boundaries. Make it clear that while this is a party, it’s still a work-related event. Set boundaries regarding acceptable behavior to avoid any incidents that could lead to disciplinary actions.
  3. Safety First. If alcohol is involved, ensure underage staff are clearly marked and understand the repercussions of breaking the rules. Arrange transportation for staff who may need help to drive home.
  4. Personal Touch. Take the time to thank every team member who attends personally. It’s a small gesture that goes a long way in showing your appreciation. If you allow family members to attend, thank them.
  5. Change of Taste. Serve food from a different restaurant. It gives your team a break from the usual and shows your support for fellow local businesses.
  6. Legal Considerations. No matter what you do, have staff sign a waiver for additional protection. Have your lawyer draft something considering everything you plan to do.

Hosting a staff development party is a strategic investment in your team’s well-being and, by extension, your pizzeria’s success. It’s an opportunity to strengthen bonds, show appreciation, and ultimately, create a more positive, productive work environment. Food, ambiance, and SERVICE are what we provide the customer, and great service leads to return business and solid ROI.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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The Essentiality of a Pro Forma https://pizzatoday.com/topics/finance-growth/the-essentiality-of-a-pro-forma/ Wed, 31 Jan 2024 19:51:09 +0000 https://pizzatoday.com/?post_type=topics&p=146940 What is a Pro Forma and why is it critical to your business? We have never opened a restaurant without having a pro forma fully vetted before debating anything we would do. In fact, my brother and business partner Jim and I have had many conversations around the pro forma, where it was the deciding […]

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What is a Pro Forma and why is it critical to your business?

We have never opened a restaurant without having a pro forma fully vetted before debating anything we would do. In fact, my brother and business partner Jim and I have had many conversations around the pro forma, where it was the deciding factor NOT to do a potential venture. A pro forma allows you to see the future or at least have a solid, hypothetical guess of what will happen—mapping out everything that this potential new store could achieve and all the downsides that go along with it purely from a financial perspective to determine whether or not this is worth the risk. All entrepreneurship is a risk, but this helps mitigate it and makes it a calculated one.

Demystifying the Pro Forma

A pro forma is a set of financial projections that give you and potential investors a clear picture of your restaurant’s expected financial performance. Unlike a typical business plan outlining goals and strategies, a pro forma provides concrete financial figures – revenue, costs and net income estimates over a given period.

This is a regular Excel spreadsheet. There’s nothing crazy in our high-tech about this, i.e., no geometry or insane pivot tables. It’s just projections of revenue with simple multiplication and addition.

We don’t use business plans, at least not in the classic sense. Most new-age business plans are more like vision boards; a bank or an investor does not care about your logo nearly as much as they care about your projection for profit. The strategy and intent are all good to know, but hard data matters most.

The Role of Pro Forma in Business Expansion

Informed Decision-Making:

A pro forma allows you to project the financial outcome of opening a new pizzeria. It considers location-specific costs, potential customer base and expected sales, giving you a clearer understanding of whether the venture is financially viable. These are massive considerations that must be highly evaluated. If you haven’t considered the worst-case ending profit, you are flying blind into the ether on a hope and a prayer.

Attracting Investors:

Investors are primarily interested in numbers. A well-prepared pro forma can demonstrate the potential profitability of your new venture, making it easier to secure funding. It’s like any sales proposal you go through, but in reverse, instead of the all-in cost on the last page, the investor wants to see the potential return in that final column. They also want to see that the potential return is rooted in solid factual research, not just “restaurants like this make as much as (blank) per year.” or “We’ll probably make about (blank) per year.” Instead, they want to hear, “Based on all this data and site research, we can conservatively say this concept should yield (blank) per year based on these projections in the pro forma.”

Risk Management:

Expansion comes with risks. A pro forma helps you anticipate and plan for potential financial challenges,
ensuring you’re not caught off guard. A WORD OF WARNING: DO NOT create a pro forma with an optimist mindset. Fill it out assuming low revenue and high labor costs. That way, if it still shows a profit, you know with more certainty this is a solid venture.

Comparative Analysis:

If you’re considering multiple locations for expansion, pro formas can be prepared for each, allowing for a side-by-side comparison to determine the most promising option. These will vary based on how many seats you have on-site and the average income metrics of the surrounding area.

How to do it:

Developing a pro forma might seem daunting, but it’s essentially about understanding and projecting your business numbers. Here are some key components:

Revenue Projections:

Estimate the sales your new location might generate. Consider factors like foot traffic, menu pricing and the size of the establishment. The size only matters, though, if the seating is there. If the location is all kitchen and very little seating, it will translate to a poor pro forma. Butts in seats are the determining factor to the success of most pro formas.

Cost Analysis:

Include both one-time costs (like renovation and equipment) and ongoing expenses (like rent, utilities, staff salaries, and how many people it will take on shift to make this thing run). If you have a massive location and the kitchen is super spread out, it will require more people to operate, affecting your projections. Meanwhile, if the location is lean and mean and can pump out tons of product with minimal staff serving a large audience, that is a better setup for success.

Profit Projection:

Deduct your estimated costs from the projected revenue to forecast profit. This will give you a sense of the financial health of the proposed expansion. And remember, if it doesn’t pass muster, ditch it. This is a business, not a hobby. Do not fall in love with a location or the vibe; many gorgeous high-end restaurants close daily because of rent, bad foot traffic, poor visibility and overall poor planning.

Why a Pro Forma Can Be More Insightful Than a Business Plan

While a business plan is great for new operators to map out their brand’s strategic direction and goals for their own guidance, a pro forma provides the numerical backing for those strategies. If your brand is established, making a business plan is optional. The pro forma translates your business plan into quantifiable expectations and realities. A pro forma brings the financial implications of your business decisions into sharp focus, making it an indispensable tool for any expansion.

In summary, a pro forma is not just a financial document; it’s a map for growth, a reassurance for investors and a reality check for your business aspirations. It separates dreams from reality and aspirations from concrete facts.

As you contemplate your next steps in expanding your pizzeria, remember that a comprehensive pro forma is not just beneficial – it’s a fundamental necessity. It makes you a LITERAL fortune teller, seeing if you will make money or not and if the project is a GO or a PASS.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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When does a pizza become a regional pizza style? https://pizzatoday.com/topics/menu-development/when-does-a-pizza-become-a-regional-pizza-style/ Wed, 31 Jan 2024 19:10:25 +0000 https://pizzatoday.com/?post_type=topics&p=146939 Hairy Styles: Classifying Pizza Styles If you feel like you’ve been experiencing Regional Pizza Style Fatigue lately, you’re not alone. Not long ago, the vast majority of Americans categorized all pizza into just a few broad categories: New York Style, Chicago Style and Other. Thanks to the Food Network, social media and various pizza competitions, […]

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Hairy Styles: Classifying Pizza Styles

If you feel like you’ve been experiencing Regional Pizza Style Fatigue lately, you’re not alone. Not long ago, the vast majority of Americans categorized all pizza into just a few broad categories: New York Style, Chicago Style and Other. Thanks to the Food Network, social media and various pizza competitions, we’ve been exposed to a wide array of global variations. Some are legitimate regional specialties while others are mere mirages used for marketing. How do we tell the difference and when is it important to ignore such classification? Let’s find out by diving into the history of regional style nomenclature.

What defines a food as regional in the first place?

The original pizza of Naples was itself a regional distinction. Well into the 17th century, the term pizza was used to describe cookies and cakes. The famous Renaissance chef Bartolomeo Scappi’s 1570 recipe collection, Opera, includes several recipes for biscuits and cinnamon buns that he portrays as different types of pizza. When the savory pizzas we now love appeared in Naples around the mid-18th century, the modifier Napoletana specified the dish based on its point of origin. Geography is certainly the most important element of a regional style’s definition.

There are strong parallels between pizza and BBQ, particularly in the case of provenance. BBQ expert and New York Times best-selling author Meathead Goldwyn explains that “South Carolina [currently] has many different styles of BBQ but the one that’s unique has a mustard-based sauce. Germans brought that in through Charleston.” In the same way, Texas style BBQ is often beef-focused because cattle were more common than pigs by the time the regional designation was made. The connection between place and food is integral to the legitimacy of a regional style.

detroit style pizzaDifferentiation is another important step in determining a regional style’s definition.

Karen Dybis, author of Detroit Style Pizza: A Doughtown History, relied on that concept for clarity in her research for the book. “Detroit style pizza is not round, isn’t baked in a standard pan, does not only use mozzarella, and the sauce is not below the cheese.” The fact that Detroit’s deep square pizza isn’t identical to any other city’s indigenous style is what defines its identity.

This explains why Chicago’s deep-dish pizza has long defined its hometown despite being far less popular locally than thin, square-cut pizzas. By the early 1980s, it was seen as the antithesis of New York City’s thin slices. Chicago Pizza Tours founder Jon Porter points out the contrast between the Chicago deep-dish and NYC slice dining experience. “There weren’t many places that did [deep-dish] pizza. You had to go downtown, find a parking spot, and wait 40 minutes for your pizza. It was a special occasion restaurant, unlike the everyday corner slice shop experience in New York.”

deep dish, pizza slice, The Art of Pizza, ChicagoAlthough the distinct characteristics that form a regional style are integral to its definition, the public is more concerned with what’s on the plate rather than a set of required recipes. According to Italian food expert, award-winning author, and TV host Katie Parla points out that Romans accept variation among their city’s Pizza Tonda restaurants. “They’re not all adhering to a specific [recipe], but the final product has the crispy and chewy texture that the local population requires.” We see plenty of variation in the pizza of Naples, but they all serve a similar size, texture and experience. The same goes for the pizza of New Haven, Connecticut. The city’s pizza is often associated with coal-fired brick ovens, but only a small number of its
pizzerias use them.

New Haven pizza expert, and author of Pizza In New Haven, Colin Caplan credits longevity for his hometown’s signature style. “Pizzerias in the New Haven area have been making it the same way for around a century. Our pizzas are thin, crispy, and charred – that’s what the people of New Haven have come to expect,” says Caplan. “I get [upset] when the pizza’s not charred.” Charred pizza isn’t unique to New Haven, but it has become an expectation across the past century.

What legitimizes a regional pizza style?

A legitimate regional style requires critical mass both in terms of the number of pizzerias serving it and the number of consumers recognizing it. A new pizzeria in Tuscaloosa that claims to have created Tuscaloosa style pizza last year is not making a legitimate regional style. Nor is a pizza that bases its identity on a topping combination. For instance, Hawaiian pizza has never claimed to be a style of pizza from Hawaii. It’s merely a topping combination loosely referential to the island state. Windsor, Ontario has several pizzerias that claim to make Windsor style pizza, but the only common thread among them is the use of shredded pepperoni, canned mushrooms and a local mozzarella. That’s a topping combination, not a regional style. We tend to identify artisan pizzas made with local produce as California style, but pizzerias across the country have managed to do the same without being anywhere close to the Golden State.

This begs the question: at what point does one pizzeria’s specialty transform into a regional style? Dybis thinks it’s all due to recognition from beyond the region. Despite being around since the 1940s, Detroiters didn’t recognize their own deep, square pizzas as a regional style until just over a decade ago. Some of the earliest
instances of the phrase “Detroit Style pizza” come from articles written in the 1980s in places like Lincoln, Nebraska, reporting on the new pizzeria in town that’s making “unique thick square pizza with the sauce on top.” Once enough pizzerias started serving the thick squares in Colorado, California, Texas and New York City it suddenly became a recognized regional style.

margherita pizza, neapolitan pizza stylePizzerias today often desire to be associated with a particular style. It definitely makes marketing easier, especially when a style is different from the mainstream options. Pizza schools and certification courses are making it easier than ever to gain credibility and acceptance. There are programs for Neapolitan, Roman, New York, New Haven and even Detroit style. For pizza makers interested in learning new methods or newcomers looking for a place to start, categorization can be extremely helpful.

With all the content bouncing around social media, it’s now easier than ever to draw inspiration from multiple styles, resulting in cross-pollination that blurs the lines separating regional classifications. Meathead Goldwyn believes that strict taxonomy is becoming less advantageous. “I think those walls have tumbled down. There used to be regional styles, but we’re in a global economy now.”

Humans love to categorize. It gives us a sense of order that helps establish expectations. As helpful as it can be for those entering the pizza business or customers encountering an unfamiliar slice, it can get in the way of creativity. Meathead puts it best. “I think we really need to worry less about these definitions and just make beautiful food.”

Regional Pizza Style Requirements:

  1. Origin: All regional pizza styles are tied to a specific birthplace.
  2. Differentiation: Must be unlike other styles in the area and unique from styles in other areas.
  3. Longevity: Requires decades of existence.
  4. Critical Mass: Both in terms of the number of pizzerias making the style and the population’s acceptance.
  5. Recognition: The strongest regional styles are referenced from beyond the region.

SCOTT WIENER is the founder of Scott’s Pizza Tours in New York City and SliceOutHunger.org  Instagram: @scottspizzatours

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February brings Pizza Love Opportunities — February Observances and Food Holidays https://pizzatoday.com/topics/february-brings-pizza-love-opportunities-february-observances-and-food-holidays/ Wed, 31 Jan 2024 08:29:44 +0000 https://pizzatoday.com/?post_type=topics&p=145064 Fill your February Calendar with Key Dates, Observances and Food Holidays February may be the shortest month of the year. It is also packed with observances, food holidays and one of the biggest pizza sales days of the year. Let’s look at some key dates and how you can honor them in your pizzeria. Mark […]

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Fill your February Calendar with Key Dates, Observances and Food Holidays

February may be the shortest month of the year. It is also packed with observances, food holidays and one of the biggest pizza sales days of the year.

Let’s look at some key dates and how you can honor them in your pizzeria. Mark the following dates on your calendar:

 

Black History Month

Find ways to spotlight Black-owned Businesses and chefs you partner with, as well as black-owned businesses in your area. Donate to charitable food organizations supporting black communities like Black Farmers Network and Black Chef Movement. Partner with local history and cultural organizations to host an educational food series. Spotlight and amplify the voices of your employees internally and externally. Extend these programs all year long.

 

5-9 National Pride in Foodservice Week

This is a week to honor fellow foodservice teams who work in schools, hospitals, nursing homes, correctional facilities and other foodservice workplaces. Let them know you appreciate them.

 

9  National Pizza Day

It’s time to celebrate America’s favorite food, PIZZA. Find a unique way to mark National Pizza Day that reflects your brand. Market it and then be sure you are ready for a big day.

 

11  Super Bowl Sunday

It’s one of the busiest, if not THE busiest days in American pizzerias. Get those systems in place to flow seamlessly in the massive rush of football fans, in house, to-go and delivery. We have some ideas to help the day run smoothly.

 

13  Galentine’s Day

This one is often overlooked. Give ladies the idea to dine with you. Create a friends meal package including app, pizza, dessert and alcoholic beverage.

 

14  Valentine’s Day

Heart-shaped pizzas will sell out on this day. Find out how to make a heart-shaped pizza. If White Castle can sell out reservations on V-Day, so can you. Have fun with your packages and promotions.

 

14  Ash Wednesday (Start of Lent)

This date marks the start of the 40-day season of Lent, during which time follows may abstain from meat during the period or many may abstain on Fridays. Restaurants offer lent specials and meatless promotions. Many restaurants add seafood and fish specials during lent. Highlight veggie pies or create something special to adhere to Lent specifications.

19  President’s Day

It’s a big deals day for consumers. Get in on the action with an offer your customers can’t resist.

 

Be sure to tag us @PizzaToday to share your February celebrations and events. Check out 10 Can’t Miss Pizza Holidays!

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National Pizza Day, February 9th: 10 Ways Pizzerias Will Celebrate https://pizzatoday.com/topics/industry-news/national-pizza-day-february-9th-10-ways-pizzerias-will-celebrate-2/ Wed, 31 Jan 2024 08:21:52 +0000 https://pizzatoday.com/?post_type=news&p=141954 National Pizza Day is Friday, February 9! Your customers are already getting excited for National Pizza Day on February 9 and so should you. Pizza Friday and National Pizza Day, Friday will be a HUGE day. Pizzeria operators have found creative ways to mark the occasion. We’ve scoured the web and social media to share […]

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National Pizza Day is Friday, February 9!

Your customers are already getting excited for National Pizza Day on February 9 and so should you. Pizza Friday and National Pizza Day, Friday will be a HUGE day. Pizzeria operators have found creative ways to mark the occasion. We’ve scoured the web and social media to share how pizzerias are celebrating. Here are ten fun marketing and outreach ideas we came across:

  • Blow up social media with tag challenges for pizza giveaways
  • Participate in Pizza Across America, a national pizza donation campaign
  • Debut limited-time-only pizzas and new pizzas to secret menus
  • Pizza giveaways for the first “X” number of customers
  • Discounts, promo codes, BOGO deals, meal packages galore
  • Let a pizza maker take over your social and share some pizza how-to tips.
  • Reach out to media to make pizzas on local news programs and other media spots
  • Games and more games, including pizza naming and trivia for swag, prizes and gift cards
  • Pizza and craft beer pairing events
  • Tie in a Customer Appreciation Day with a party

Don’t forget to tag @PizzaToday in your National Pizza Day posts so we can see how you celebrate and share on our social.

Other February Pizza Moments

National Pizza Day isn’t the only sales opportunity day this month. Valentine’s Day and Super Bowl Sunday. Pizza is all about the love and the biggest day in professional football is also one of the busiest days for pizzerias.

Here are a few pizzeria resources for you to make the most of these big February sales days:

Are you ready for Super Bowl Sunday?

Don’t get caught off guard with poor inventory management and staff scheduling. Wee have tips for you get ready for a super-sized sales day.

Valentine’s Day Heart-shaped Pizza

Did you know there is a heart-shaped dough mold? Yeah, we didn’t either so we made heart-shaped pizzas using a template. Learn how to make a heart-shaped pizza. We want to see those heart-shaped pizzas. Tag @pizzatoday on social.

Don’t forget to check out 10 Can’t Miss Pizza Holidays!

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2024 Pizza Expo Preview https://pizzatoday.com/topics/industry-news/2024-pizza-expo-preview/ Mon, 29 Jan 2024 19:20:09 +0000 https://pizzatoday.com/?post_type=topics&p=146931 Pizza Expo 2024 — 40 Years of Community The pizza industry is different than most. There is a strong bond, a sense of community and a helping spirit. It wasn’t always that way. What changed the industry was the first International Pizza Expo in 1984. Today, the pizza industry is a realization of the vision […]

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Pizza Expo 2024 — 40 Years of Community

The pizza industry is different than most. There is a strong bond, a sense of community and a helping spirit. It wasn’t always that way. What changed the industry was the first International Pizza Expo in 1984. Today, the pizza industry is a realization of the vision of the inaugural Pizza Expo.

pizza expo exhibit hall opening, Las Vegas Convention Center, Las VegasPizza Expo 2024, commencing at the Las Vegas Convention Center, March 19-21, is expected to be biggest and best Pizza Expo yet. Attendees and exhibitors can expect fanfare and celebration of our four decades. “If you don’t make it this year to our 40th anniversary show, you’ll have missed being part of the largest gathering of pizza professionals ever assembled” says Bill Oakley, Pizza Expo Show Director. “It’s going to be a record-breaking show in terms of attendance and net square footage of exhibit space. Each year, we are committed to improving the experience for attendees and exhibitors alike in response to the industry’s ever-changing needs, demands and market changes.

“Expo attendees each year gain access to the latest equipment, technology, and software, as well as an education and demonstration program second to none. But they should also expect to find more new exhibitors and products than ever before. Pizza Expo continues to be your one-stop shop for everything you need for your restaurant all under one roof. It’s also your single best opportunity to discover what’s new, what’s working and what’s trending. You’ll be able to obtain new industry knowledge, insights and ideas that will help you position your pizzeria for improved profitability and future growth.”

 

40th Pizza Expo 2024 logoStay updated on all PIZZA EXPO 2024 News. We’ve created a hub for news from the World’s Largest Pizza Show. Find all the updates and happenings at Pizza Expo 2024. Go to the Pizza Expo 2024 Hub.

What’s new at this year’s Pizza Expo?

Each year, we up our game at Pizza Expo, invigorating the show with new ideas. The 40th iteration will see the introduction of new competitions and events sure to satisfy attendees.

International Pizza Challenge, pizza making competition, pizza expo exhibit hall opening, Las Vegas Convention Center, Las VegasOakley gave a breakdown on some of the exciting new additions to Pizza Expo 2024. They are:

1. The World’s Best Cheese Slice competition is new to the 2024 International Pizza Challenge.

2. We have 2 new pizza-making competitions this year.

a. Ooni Pizza Throwdown – The Ooni Pizza Throwdown will have two divisions, Traditional and Pan. Each competition will be limited to 15 entrants in each category. Entrants may only compete in one
category. Pizzas will be made in an entrant’s choice of Ooni oven – either Ooni Koda 16 (Natural Gas), Ooni Karu 16 (Natural Gas) or Ooni Volt (Electric.) Traditional pizzas can be any style cooked directly on the stone. Pan can be any style cooked in a pan or sheet.

b. Plant-Based Competition – A Plant-Based Competition featuring Daiya Foods Dairy-Free Cheeses! The crust/dough/batter must be fresh or parbaked. In addition, the dough — and all toppings — must be plant based. Each competitor’s goal will be to showcase Daiya Foods’ dairy-free cheeses and blends, including, but not limited to the following.

    • Daiya Dairy-Free Mozzarella Style Cheese
    • Daiya Dairy-free Shredded Italian Blend Cheese
    • Daiya Dairy Free Shredded Cheddar Cheese
    • Daiya Dairy-free Cream Cheese

3. 2 new hands-on Pizza Making Workshops (Paid – $250)

a. Reaching for a New Generation of Pizzaioli – Francesco Marra, Co-Founder and Director, Pizza University & Culinary Arts and Giulio Adriani, Master Instructor, Pizza University and Culinary Arts

b. Mastering Dough with Sourdough Willy – Will Grant, Owner and Master Pizzaioli, Workshop Presenter, That’s A Some Pizza

4. New School of Pizzeria Management Workshops (Paid – $250)

a. 1 New – Master Profitability: Conquer Budgeting Fears and Empower Financial Success and What to do BEFORE You Increase Menu Prices – David Scott Peters

b. Crafting Your Brand and Marketing Strategy – Mike Bausch, owner-operator, Andolini’s Pizzeria

c. Maximizing Revenue via Online Ordering – Melissa Rickman, owner – CFO Wholly Stromboli

The Sunday and Monday fee-based workshops were added to Pizza Expo less than a decade ago. In that time, they have helped many operators grow their business through intensive courses. “The workshops are so detailed,” says Content Director and Editor In Chief Jeremy White. “They give attendees the opportunity to really deep-dive into the subject matter with proven experts in the field. The knowledge you walk away with from these pre-show workshops is very valuable. I highly recommend attending one, particularly if you’re just getting started in the business. You’ll find a real nuts-and-bolts approach that leads to initiatives and procedures that you can immediately implement in your business to help it thrive.”

education session, Las Vegas Convention Center, Las VegasPizza Expo has a long history of providing a top-notch education program. This year’s offerings include hard-hitting critical issues facing pizzeria owners. Bring your team and assign everyone educational sessions so you don’t miss any.

“This year’s education program has plenty of new workshops, seminars and demos that are sure to appeal to Pizza Expo attendees,” White says. “Scott Anthony is doing a seminar on exit strategies for retirement, a topic many pizzeria owners don’t plan for enough in advance. Drew Butler is a new face to the program. He’s going to discuss how he turned his pizzeria ownership dream into a reality. Eric Von Hansen is covering the importance of building meaningful and mutually beneficial relationships with vendors. Anthony DeSousa, another new face to the program, will detail how he took his online ordering sales over the $1 million mark. Lars Smith will be doing a seminar on using locally grown ingredients. Lots of exciting new things going on!”

Demonstrations on the show floor add to the excitement of the exhibit hall. Demos fill up fast. Arrive early, ask questions and take notes. Let’s highlight a few can’t miss demos. “You won’t want to miss Frank Zabski’s demonstration on New Haven Apizza,” White says. “It’s a style that is not very prevalent across the country outside of its home base in Connecticut. But it’s gaining traction, and for good reason. Plus, Frank is an energetic and entertaining speaker. It’s the perfect demo to kick off the show. You also don’t want to miss Tony Gemignani’s demo on Chicago Tavern Pizza or Scott Sandler’s presentation on how to make vegan nut cheeses. Our entire demo lineup is first rate, so make sure you plan in advance so you don’t miss the ones that are most applicable to your pizzeria.”

Let’s get the party started right by planning your Pizza Expo experience ahead of time. Go to PizzaExpo.com and download the app. See you in March.

 

40th Pizza Expo 2024 logoStay updated on all PIZZA EXPO 2024 News. We’ve created a hub for news from the World’s Largest Pizza Show. Find all the updates and happenings at Pizza Expo 2024. Go to the Pizza Expo 2024 Hub.

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Think differently about how you use bell peppers on pizza https://pizzatoday.com/topics/menu-development/think-differently-about-how-you-use-bell-peppers-on-pizza/ Mon, 29 Jan 2024 18:36:27 +0000 https://pizzatoday.com/?post_type=topics&p=146929 Bell Peppers on Pizza: Ring the Bell It’s time to ring the bell. Bell peppers, of course. Bell peppers ranked as the No. 8 most popular pizza topping in America, according to our pizzeria operator survey published in our 2024 Pizza Industry Trends Report. In some areas of the U.S., bell peppers break into the […]

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Bell Peppers on Pizza: Ring the Bell

It’s time to ring the bell. Bell peppers, of course. Bell peppers ranked as the No. 8 most popular pizza topping in America, according to our pizzeria operator survey published in our 2024 Pizza Industry Trends Report. In some areas of the U.S., bell peppers break into the Top 5 Pizza Toppings.

Most pizzeria toppings list include these peppers that are in the Grossum Group of the Capsicum annuum. Let’s dive into a few more fun facts about bell peppers. They are in the nightshade family Solanaceae and they are native to the Americas. Bell peppers are loaded with Vitamin C. Red, yellow and orange bell peppers are all variations of the green bell pepper at various stages of ripeness and are typically sweeter than the green. Did you know that Paprika is made from bell peppers? If you haven’t played with dusting a bell pepper pizza with paprika or even smoked paprika, here is your invitation to try it.

Raw vs Cooked Bell Peppers

How you prep your peppers is up to you. Whether you use them raw or cooked may impact how you cut them. Generally, peppers are diced, sliced or cut into rings. Thickness varies.

Avoid large chunks or cuts when you are applying bell peppers raw onto a pizza. They will not have time to fully cook, unless you are going for the crunch of a pepper.

The mild flavor of the bell pepper makes it a good complement for other toppings. It doesn’t overpower other flavors. This is why you see so many supreme, deluxe and the works pizzas include green bell peppers. Peppers are raw in this application.

If you are looking to enhance the flavors of the bell peppers, cooking will bring out the sweetness. Cooking will also evaporate excess water in the pepper. You can saute them but a better method for a pizza kitchen is to roast them in your pizza oven. Simply leave whole and place on a roasting pan. Or quarter the peppers and remove the seed. Drizzle with extra virgin olive oil, salt and pepper and roast until you get a nice char on the skin. When removing peppers from oven, some choose to peel the skin off. But many prefer to keep the skin on.

Take peppers across the menu

Bell Peppers can be used in everything from appetizers and salads to sandwiches and pastas. Get the most of your pepper inventory with dishes that make bell peppers shine. There is one areas I’d like to see more bell peppers appear in and that is sauces.

An easy sauce that will wow customers is a pepper pesto. The spin on a traditional pesto is full of flavor and perfect on a pizza with chicken and spinach. Here’s the recipe:

Get the Roasted Red Pepper Pesto recipe. 

John Gutekanst has shared a sauce from Rome that is dynamite on pizza or on sandwiches. For an upcharge, offer it as a dipping sauce. Here is his recipe.

Get the Roman Roasted Pepper Sauce recipe.

The possibilities in pizza topping combinations that work well with bell peppers is endless. One of the most popular pizza combinations is a sausage and peppers pizza. Let’s create a simple, yet flavor-packed pizza recipe that kicks up the flavors of sausage and complements the bell pepper. Here’s the recipe:

Get the Spicy Sausage and Sweet Pepper Pizza recipe.

DENISE GREER is Executive Editor of Pizza Today.

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What makes a great pizza? https://pizzatoday.com/topics/menu-development/what-makes-a-great-pizza/ Mon, 29 Jan 2024 18:16:30 +0000 https://pizzatoday.com/?post_type=topics&p=146928 Walk through the Pizza Process Everyone’s ideal pizza will look, taste and feel differently. The key to building your perfect pie is understanding how to utilize different dough methods and how they will change your final product, picking the right tomatoes, cheese and toppings as well as when and how you add ingredients to your […]

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Walk through the Pizza Process

Everyone’s ideal pizza will look, taste and feel differently. The key to building your perfect pie is understanding how to utilize different dough methods and how they will change your final product, picking the right tomatoes, cheese and toppings as well as when and how you add ingredients to your pizza.

The Dough

Let’s start with the dough. Depending on what style of pizza you are making, the ingredients and dough process will be different. The one thing that all doughs should have in common though, is proper fermentation. It is when the proteins in flour combine with water to create gluten. Yeast (whether commercial or natural) is added and consumes the simple sugars in the dough to create carbon dioxide bubbles. With the addition of salt, a stronger bond and gluten net form, causing the dough to rise and age. If you think about it, the slower and longer this process is, the resulting crust will be more dynamic by creating lots of airy bubbles and flavor in the dough. That being said, you don’t want to over ferment dough. Once there is no more fresh flour for the yeast to oxidize, the dough will turn flat and sour, thus not rising. That is why it is important to pick the right flour and hydration for your fermentation process and time.

Certain flours are synonymous with specific types of pizzas, but there is so much more to a flour than just the company that produces it. A few things to look for are:

  • Protein percentage: the higher the protein of a flour the longer the fermentation time can and will be.
  • W Factor: the extensibility of the dough or the strength of the gluten in the flour. A flour with less gluten, or a soft flour will be between W180-250. A strong flour will be between W250-300.
  • Grind of the Flour: Measured on a scale from 00-2 with 00 being the finest and 2 the coarsest.
  • Bleached or unbleached: Bleached flour uses a chemical aging process whereas unbleached doesn’t.

After you settle on your flour, the next important decision in dough is whether you use a Direct Method (mixing flour directly with yeast, salt, water and any other ingredients in your dough) or Indirect Method (A two-stage process to making dough using either a Biga, Poolish, Pate-ferment or sourdough starter).

The Sauce

While a lot of thought and experimentation should go into finding the right dough, the toppings can be just as important since they are the first thing that hits a person’s taste buds while devouring a slice. I’m a big believer that your sauce will only be as good as the tomatoes that go into it. That’s because it you use a quality tomato you don’t need to add very much else. The flavor of the fruit speaks for itself. There are a lot of different types and brands of tomatoes available, each bringing a unique flavor and texture to your final product. Almost everyone is partial to one or another. This can be dependent on the style you are making, where you live or what dominant flavor you look for in a tomato. For example, if you make certified VPN Neapolitan pizza, you definitely want to use DOP San Marzano tomatoes. This particular variety is only grown in the fertile soil under Mount Vesuvius in the Campania region of Italy. If your pizza style doesn’t need a specific tomato, there are a few really great options that are grown in the USA or Italy. Whatever you choose, you want to make sure they have a bright flavor and color as well as a good mouthfeel. A few of the different tomatoes you can buy are: whole peeled, strips, crushed/ground with skins on or off, or tomato purees. Blending a few varieties can create a balanced sauce without having to add additional sugar. Almost all pizza sauces should be uncooked. There are, of course, exception, such as using a sauce that needs to be cooked down with other ingredients like onions or Guanciale. The reason that it should be uncooked is that it cooks in the oven and you want to retain the sweet, bright flavor of the tomatoes.

The Cheese

Cheese. Pizza people stand by their brand of cheese and will almost never waiver or change. I’ve used the same brand since opening, but every year we re-try other brands or new ones that have emerged. My brother and I will do a blind taste test but every time we land on the one we have always used. The reason for revisiting it every year? The price. Whether you use fresh mozzarella, blocks or even stretch it yourself, cheese is one of the most expensive components on your pie. Yes, tomatoes and flour are expensive these days too, but the quantity you use per pizza compared to cheese is much, much smaller. My brother jokes that we should have a market price for slices depending on how much the cheese is.

Aside from the brand of cheese, a few things to look at for mozzarella cheese are:

  • Milk fat percentage: do you want whole milk, part skim or a blend? I am a big believer in whole milk mozzarella. That grease drip that comes off your folded slice? Pure goodness. However, if you’re looking for a cheese that gives a good pull (think Insta worthy), part skim will be more your jam.
  • Pre-shredded or blocks: Pre-shredded is obviously easier and very consistent. The downside is that a lot of brands add an anti-caking agent to them which gives the cheese a grittier texture. They are also usually more expensive than block cheese but that also is determined by your labor costs. If you buy the blocks you can either shred it or slice it. Slicing has the advantage of being very consistent for portioning.
  • Mozzarella or blend: Mozzarella is the most common cheese on pizza but obviously different styles have different cheeses. Certain brands are coming out with mozzarella blends (cheddar, provolone, etc.).

Once you’ve decided on your dough, sauce and cheese, it’s time to consider any additional toppings. When and how you put on toppings can change the way a pizza tastes and feels in your mouth. If you put cheese on top of the sauce it will taste different than if you put it on the bottom. If you pinch on fresh sausage rather than add on sliced links it will interact with the other toppings differently. Certain things should always go on before the bake: raw meats, certain veggies and cheeses. While others should go on after: Arugula, cured meats, finishing cheeses and oils.

The type of oven should also be a consideration when building your ideal pie. Whether you use gas, electric, wood or coal, the choice will affect the structure, texture and flavor of your pizza. Each type and brand bakes differently so it is a personal choice. You can manipulate it with certain things like what bench flour you use, the temperature you bake at (hot and fast or low and slow), whether or not you use a screen and how long your dough has been out.

As you can see, creating your perfect pizza really comes down to time and temperature, picking the right flour, tomatoes and cheese as well as toppings. There are a few other things that I live by when making a pizza, or really any dish for that matter. Never underestimate the value of a really good olive oil. Don’t forget to salt and as I tell my Little Slices, salt in stages.

Really, the bottom line is, stay true to your pizza and dough but take the necessary steps to make it properly fermented, structurally sound and acceptably topped. Most importantly, never stop learning and trying to improve your craft.


Don’t miss Audrey’s Demo at Pizza Expo 2024

Wednesday, 10:15 am -11:15 am

D05 Demo: How to Build a Better Pie

Audrey Kelly, Owner/Pizzaiola, Speaker, Audrey Jane’s Pizza

Type: Demo | Track: Demo | Room No: Show Floor Demo Area

See the full Pizza Expo Education Schedule.

Audrey Kelly owns Audrey Jane’s Pizza Garage in Boulder, Colorado.

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The evolution of Traditional American Pizza https://pizzatoday.com/topics/menu-development/the-evolution-of-traditional-american-pizza/ Mon, 29 Jan 2024 17:07:46 +0000 https://pizzatoday.com/?post_type=topics&p=146926 Traditional American Pizza Styles: States of Play Explaining what an American style pizza is to anyone is like showing them a what an American looks like. The breadth and depth of diversity of pizzas in this country is peppered with differing dough making, toppings and cooking methods. Unlike some other countries, pizzas in the U.S. […]

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Traditional American Pizza Styles: States of Play

Explaining what an American style pizza is to anyone is like showing them a what an American looks like. The breadth and depth of diversity of pizzas in this country is peppered with differing dough making, toppings and cooking methods. Unlike some other countries, pizzas in the U.S. are not regionally bound to mimic centuries of pizza making in that range or region. To find the spine of pizza making in the United States, we must look to our culinary past, which relies upon the tools and techniques of Europe but then accommodates the wide and productive American landscape and the diverse culinary desires and tastes of this diverse populace.

“At its core, American pizza is one that favors the present over the past and it follows customers, not custom. It’s not even a style, it’s a refusal to adhere to one specific style because it’s always evolving.”

Scott Wiener, Founder, Scotts Pizza Tours, and Slice Out Hunger

Phat of the Land

The United States has always been known as the “land of milk and honey.” Our shared history of domination, immigration and integration has always relied upon the commoditization of foods. The first pilgrims tilled the fertile soils producing plenty of traditional foodstuffs but did not mimic the native American use of the ebb and flow of the seasons and use of wild foods. The coastal tribes’ practice of putting up food stores of corn and smoked fish and meat for the winter sustained them but the pilgrims’ disdain for native practices lead to starvation in the first years. In fact, at Plymouth alone, half of the pilgrims were dead before the first winter was over.

Stat-chew of Liberty 

The first fact to know about American cuisine is that compared to European countries, we are culinarily, very young. Mass starvation and poverty through wars and upheaval in Europe has necessitated specific techniques, methods and creative twists in food. This innovation seems to be missing in historic American cooking practices. Our largesse of meat, fish and vegetables mirrored the huge fertile landscape of this country. This is reflected in the number of toppings on an American pizza. More cheese, meat and dough tend to satisfy U.S. customers. The arrival of soldiers who served in Italy in the 40s brought a new craving for Italian food and started the ball rolling for the different styling of American Pizza. The past 20 years have seen many chefs practicing traditional European pizza making in the United States and have upped American culinary mojo with pizza schools, demonstrations, media and social media putting this finesse on the fast track. This has also led to more innovative sauces, meats, cheeses and grains.

American Pie

There are many factors that have influenced American style pizzas. Corporations, regions, cheese, flour and meat companies, supply and even individual pizza chefs have had a hand in making some traditional American pizzas popular.  Here are some variations of American pizzas that you may, or may not, not be familiar with. I’ve kept individual names out to protect the innocent.

New England Beach Pizza

This Pizza made only in Southern New Hampshire and Northern Massachusetts is both simple and different. The crust is wafer thin, cooked on seasoned sheet pans and you can get a single slice or a box of 8 or 20 squares. Other toppings are available to pair with a very sweet sauce and just a smattering of aged provolone. Two pizza places dominate this market and are rivals which is why I will not disclose their names.

Milwaukee Pizza

This cracker thin pizza originated at the Caradaro Club and has evolved into several micro-styles depending upon the place you go to. It is sheeted round or oblong, some with a cornmeal dusting and each tavern-style cut is crunchy like crazy. Some pizzas are as thin as two credit cards. In some places, this crisp thinness is achieved by par-baking the crust in deck ovens then turning it over before saucing and cheesing, others go straight on the deck. The sauce is simple, sweet, and placed as just a thin layer of whole milk mozzarella.

Quad-City Pizza

This Mississippi River Valley style is prepared in Davenport and Bettendorf Iowa, Rock Island, Moline, and East Moline Illinois. This pizza is made with malt and hand-stretched to a thin crust with a slight cornicione, or crust. Chili flakes and ground cayenne makes the thin tomato sauce zing with spice. It is usually loaded with fennel sausage. Pizzas are available in 16-inch and 10-inch styles and cut into strips as opposed to slices or squares.

Detroit Pizza

This rectangular pizza baked in a seasoned blue steel pan that was initially said to be used in the automobile business for draining oil or catching grease. This focaccia-like pizza with small cell structure is usually par-baked with Wisconsin brick cheese baked in a “Frico” or bark around the side. Cheese and toppings lie under the sauce which is put on after the final bake. Many different variations now dominate the market.

Colorado Pizza

These small 8-inch round pizzas have a braided crust with added honey in the dough. A major heaping of whole milk mozzarella tops the extra-sweet sauce, and the braided crust ensures that the boatload of toppings doesn’t fall off. Colorado style has been described as like Chicago deep dish but sweeter with a cooking time that is shorter. This pizza is sold by the pound and is accompanied by more honey.

California Pizza

This pizza tends to lack a particular crust, size, style or even bake. The similarities of this pizza lie in the dissimilar nature of them. They all tend to lean on seasonality, international flavor profiles, freshness and artisanal ingredients that Spago, Gjelina, Hail Mary, Tony’s, Tandoori, Mozza, Pot Pizza, California Pizza Kitchen all have made available to Californians.

Altoona Pizza

Originally made at the Altoona Hotel before it was burnt down in 2013. Other pizza shops have taken up the mantle. This is usually a square-cut, sheet pan baked, thick Sicilian style crust with a soft feel. It was originally topped with Velveeta over deli salami and green peppers but now most places place the salami and pepper slice under processed American cheese. Other toppings can be added.

Ohio Valley Pizza

This pizza is made in the northeastern Ohio Valley around Steubenville, Ohio and Wheeling West Virginia. It is best described as a square pie with a bready crust, sweet sauce baked at 550 F and garnished with sauce made of green bell peppers, oregano and olive oil. This pizza is par-baked and taken out before topping with more sauce and a small amount of cheese. After the final baking, the pizza is topped with shredded provolone cheese and cold toppings and cut into squares.

Philly Tomato Pie

This square pizza is usually compared to the Sicilian Sfincione because of its thick, focaccia-like crust. It is also called a “Bakery Pizza” in nearby Rhode Island. Most of this style has just a smattering of Romano after the bake. The thick sauce is just as high as the crust and is cooked for over 40 minutes with sugar, oregano, garlic salt and olive oil.

Midwest Pizza Dough Recipe

Here is a dough recipe which, to me best reflects the middle ground in middle America. I’ve left this recipe at 66% hydration. Strong enough to hold sauce, cheese and toppings and flavorful enough after proofing to enable a digestible crust. Mixing it with cold water (and using less yeast) followed by cold fermentation slows the yeast activity down, giving the starches in the flour time to convert to simple sugars releasing fantastic flavors. This recipe is designed to be used within 6 hours if using warmer water, and up to 3 days using the cold holding method.

Get the Midwest Pizza Dough Recipe.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

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Gas Ovens vs. Electric Ovens: Heating Up https://pizzatoday.com/topics/operations/gas-ovens-vs-electric-ovens-heating-up/ Mon, 29 Jan 2024 16:36:39 +0000 https://pizzatoday.com/?post_type=topics&p=146925 Gas ovens were once the standard at pizzerias and restaurants across the U.S., but electric ovens are gaining ground For decades, gas ovens dominated restaurant kitchens, including pizzerias. These days, however, electric ovens are cutting into that long-held supremacy. While natural gas remains the preferred cooking energy source in U.S. restaurants – three out of […]

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Gas ovens were once the standard at pizzerias and restaurants across the U.S., but electric ovens are gaining ground

For decades, gas ovens dominated restaurant kitchens, including pizzerias. These days, however, electric ovens are cutting into that long-held supremacy.

While natural gas remains the preferred cooking energy source in U.S. restaurants – three out of four domestic restaurants use natural gas, according to a National Restaurant Association (NRA) Research Group survey – electric ovens continue gaining ground.

To be certain, technological advancements have propelled the increasing use of electric ovens, which have become more versatile and robust. However, the uptick in electric oven adoption may be attributed to another key factor: regulations forcing the use of electric ovens.

In 2019, Berkley, California, became the first U.S. city to ban natural gas hook-ups in new buildings. Numerous other cities, counties and states scattered across the map followed suit, including New York, where the state legislature passed a measure last May banning natural gas appliances in new buildings starting in 2026. The advocates of such regulations tout the environmental benefits of relying on electricity rather than gas as well as safety factors, including research linking gas stoves to toxic gases threatening employee health and the environment.

“Europe has been using electric for years and they’ve set the baseline showing it’s possible to maintain food quality and flavor profiles without draining natural resources or adding to one’s carbon footprint,” says Nathan Beucler of Ohio-based Burkett Restaurant Equipment & Supplies. “Still, that doesn’t mean restaurants here in the U.S. are ready to abandon gas.”

An earnest assessment of gas ovens

Compared to their electric counterparts, gas ovens offer some clear benefits.

First, gas ovens heat up faster and reach higher temperatures, two particularly appealing elements for many pizza-peddling operations.

Second, gas ovens are generally more affordable to purchase and operate as well as more durable. Beucler, who sells both electric and gas ovens, says gas units typically cost 30-40 percent less than comparable electric options. And as gas is a more accessible utility in most markets across the U.S., operational costs run about 10-30 percent less than electric, according to NRA reports.

Finally, many foodies believe gas ovens deliver a more flavorful taste, particularly with the char and flare ups gas ovens can provide. In particular, solid-fuel ovens, such as wood or coal with gas assist, help produce “a true rustic pizza taste,” notes Mike Rudd of KaTom Restaurant Supply in Tennessee, which is why those options remain popular with pizzerias, in particular.

Gas ovens, of course, have their drawbacks. They require a bigger fan on the hood, which increases the investment, and they fall short of their electric rivals on energy efficiency.

Yet more, heat distribution on gas ovens can be more uneven than electric, which can threaten product quality and consistency. Gas ovens also produce carbon monoxide emissions, carry the ever-present risk of a leak or explosion and require more effort to clean given their many dirt, dust and grime-capturing components.

Evaluating the electric oven

While electric oven sales have surged thanks, in part, to regulations, some pizzeria operators have voluntarily opted for electric over gas. (Of note, Rudd sees more electric oven varieties entering the marketplace, including open-hearth options that can serve as a pizzeria’s centerpiece.)

In the fast-paced restaurant environment and in an industry with notoriously high turnover, the operational ease of electric ovens, which can be conveyor, deck or convection, proves particularly enticing. Controls are generally more intuitive and feature easy-to-adjust settings.

Electric ovens also provide more precise temperature control and heat distribution throughout the cooking chamber. This helps drive product consistency and minimizes the risk of hot or cold spots on a pizza or dish. Meanwhile, the ability to control the electric oven with distinct temperature zones allows a restaurant to cook thicker or thinner pizzas on different decks of the oven, which is an attractive feature for operators serving various pizza styles.

Many view electric ovens as the safer option, too, for both staff and the environment. They are more energy efficient than gas and do not emit carbon monoxide, a greenhouse gas that contributes to climate change. Also, alternative energy sources, such as solar or wind, can power electric ovens, which is an appealing reality for some pizzeria operators and their clientele.

Yet, there are some trade-offs when swapping a gas oven for an electric model. Electric ovens are generally more expensive to purchase and operate, as electric is more costly per Kilowatt hour. Heating up at a slower pace than gas, the electric ovens also top out at about 700 degrees, well short of the temperature limits gas ovens can reach.

4 questions to ask before buying an oven

gas versus electric ovens, pizza maker inserting pizza into oven#1: Is there a regulation demanding electric ovens?

Such regulations remain rare, but they are increasing across the country. If such a requirement exists (or is
being debated), the gas vs. electric decision is made easier for the operator.

#2: Is three-phase electric present?

To accommodate a larger electric oven, the pizzeria will likely need access to three-phase electric, something Beucler says few buildings have. If three-phase electric is not present, Beucler has seen the cost to obtain it run as high as $85,000.

gas versus electric ovens, pizza maker inserting pizza into oven#3: What’s my menu?

A pizzeria’s menu will often dictate one’s decision to go with gas or electric. As electric ovens top out at about 700 degrees, shops serving Neo-Neapolitan pies frequently favor gas or solid-fuel ovens, Rudd says. Those serving multiple pizza styles, however, might prefer the versatility of electric ovens.

#4: Finally, what’s my budget?

Operators will need to investigate the cost of the oven itself, installation and operational costs. A gas oven will often be more economical than an electric option, both upfront and on a daily operational basis.

Beucler, however, is seeing a growing number of operators leaning toward electric conveyor pizza ovens, many of which are ventless. Such units eliminate the cost of the exhaust hood and the accompanying buildout required with a gas oven, investments that could touch $20,000 in total.

“There could be significant upfront savings there and you won’t have a hole in your roof,” Beucler says.

Daniel P. Smith  Chicago-based writer has covered business issues and best practices for a variety of trade publications, newspapers, and magazines.

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Product, Service Outage Protocol https://pizzatoday.com/topics/operations/product-service-outage-protocol/ Mon, 29 Jan 2024 16:18:32 +0000 https://pizzatoday.com/?post_type=topics&p=146924 Pizzeria owners can take steps to prevent damage when power, technology or the supply chain falters From large-scale weather disasters to local outages, there are many events that can cause a pizzeria to pause operations. Businesses are technology dependent these days, and an outage in power or internet service can bring service to a halt. […]

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Pizzeria owners can take steps to prevent damage when power, technology or the supply chain falters

From large-scale weather disasters to local outages, there are many events that can cause a pizzeria to pause operations. Businesses are technology dependent these days, and an outage in power or internet service can bring service to a halt. Even routine stoppages, such as when a distributor runs out of an ingredient, can force restaurant operators to struggle to serve current and future customers.

It pays to be prepared for various scenarios. While hurricanes, wildfires, and other disasters have captured much media attention lately, more mundane outages can cause harm too, so it helps to have a plan in place for what to do when the lights or internet go out or
supply chains are constrained.

When the Wi-Fi is Down

“The internet going out is probably most common,” says Joe Costanzo Sr., owner of point of sale company Revolt Tek. “If the power goes out, it’s rare you can do business anyway.”

Revolt Tek offers retail and restaurant customers several options for handling an internet outage. One is to have backup cellular service, in which the device recognizes when internet service goes out and switches to the business’s cellular carrier. “That happens in as little as 15 seconds,” Costanzo says. “It’s rare they notice. They may lose Office or music, but it keeps the point of sale on.”

Having a system that switches to cellular is just one part of a failover business continuity plan. Check with your internet service provider to make sure you have an updated modem and router, and find out whether the system automatically switches to cellular backup.

In the case of a power outage, battery backup can keep the routers and at least one point of sale station working. “That way you may not be able to continue cooking but you can take payments and close people out,” Costanzo says.

Taking payments without tech

Costanzo adds that payment processors also provide the option of accepting payments with an app or a reader on a cell phone. The system might not link up with the POS system while the power is out, so the owner or manager would have to input the information later. “It could turn into a hassle, but you get your payments,” Costanzo says.

There have been some widely publicized payment system outages lately, due to a lack of cybersecurity or other issues. In these scenarios, restaurant owners might ask customers to pay cash, but many consumers don’t carry cash and prefer to pay with debit or with credit cards, often from their phones. Customers likely won’t agree to a request to write down their card numbers so the pizzeria can input the info later. Other options such as Venmo and Zelle could be a last resort. These are designed for peer payments, and customers might balk at paying the person behind the counter instead of swiping the restaurant’s reader.

“A good POS system should be able to take credit cards when the internet goes down, for a certain amount of time,” says David Maloni, principal at Datum FS, a foodservice supply chain consultancy.

Flour waits on the container ship

The POS system also plays a role in routine operations, such as informing the pizzeria owner the amount of ingredients purchased and the vendors that supply each. That’s important for another type of outage, supply chain constraints. If one distributor is suddenly unable to supply an ingredient, the pizzeria owner should have a backup already set up. That could be another distributor, and the operator can use free apps that keep track of the various suppliers and prices.

“You need to ensure your ordering and your check-in system are efficient,” Maloni says. “Make sure the right people are checking in product and you have a record.”

Always have a backup provider of ingredients, even if that means having a membership at a warehouse club store. Instead of panicking when a distributor runs low on cheese or flour, the pizzeria owner can simply step into a club store and buy most ingredients. “You have to diversify your suppliers,” Maroni says. “You always have to have a backup source that you can work with.”

What happens when lights out at the restaurant

In the case of a power outage, the pizzeria owner has much more to worry about than how to accept a credit card payment. According to the National Restaurant Association’s ServSafe food safety program, if a restaurant suffers heavy damage from a hurricane, fire, tornado or flood, it’s likely the operation would have to throw away all its food inventory.

Some health departments’ websites offer advice on what to do in the case of a power outage. Among the tips: consider buying a generator before the power goes out, develop an emergency menu that requires no cooking, and research the availability of refrigerated food trucks. During a power outage, stop cooking, because the exhaust hood and ventilation systems stopped working, as did the dishwasher and any sanitizing capabilities. Keep refrigerator doors closed to keep the cold in, and when power is restored, check the internal temperatures of foods.

What is covered by insurance?

Insurance might not cover as much as business owners might hope. “Coverage for a power outage depends on the cause of the outage,” Larry Warshaw, risk management director for Intrepid Direct Insurance, said by e-mail. “It may be covered if caused by a ‘covered cause of loss,’ which is typically a ‘direct physical loss.’ Power outages that originate away from the insured premises are typically not covered; however, direct physical loss caused by any resulting power surge may be covered.”

Most pizzeria owners have standard Business Owner’s Policies or Commercial Property coverage. Check with your insurer to see what is covered, and how much of a deductible you would have to pay in the event of a loss. “There’s typically a deductible expressed in terms of a waiting period,” Warshaw says. “However, expenses incurred that mitigate the loss (shorten the restoration period), even during the waiting period, may be covered as an extra expense.”

Know ahead of time where to get updates about power and internet outages. Utilities and other service providers often post information about outages on their websites or their apps. Whether it’s a widespread disaster or a momentary loss of service, be sure to have protocols in place for managers and employees.

NORA CALEY  is a freelance writer who covers small business, finance and lifestyle topics.

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The Power of Merch!! https://pizzatoday.com/topics/brand-marketing/the-power-of-merch/ Tue, 23 Jan 2024 21:23:40 +0000 https://pizzatoday.com/?post_type=topics&p=146920 The right merchandise can be a smart marketing play There is nothing better than shopping at a local store and seeing someone wearing a hat or a shirt from your restaurant. Right!?! Or someone pointing at your shirt or hat when you are out running errands in your day, and someone says, “Hey, I love […]

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The right merchandise can be a smart marketing play

There is nothing better than shopping at a local store and seeing someone wearing a hat or a shirt from your restaurant. Right!?! Or someone pointing at your shirt or hat when you are out running errands in your day, and someone says, “Hey, I love that place!”

That’s what merch does. It spreads recognition of your brand and allows your customers to show off who they support when it comes to pizza. Merch is fun and exciting, but it can be expensive! Understand that your merch strategy is also a part of your marketing strategy. At GAPCo, we have done everything from koozies to selling our own pizza seasoning, stickers, tattoos, magnets, bandanas, sweat bands, baby onesies and even a skateboard wrap. We even took it to another level and had our logo lasered on pizza cutters and knives to sell those as part of our merch line. But, as the world has moved to print on demand, our customers can now sport our logo on beach towels, socks, leggings and dresses. You name it; we can now conveniently cover you from head to toe in GAPCo because print-on-demand has made it so easy.

When you consider what you want to put your logo on, let’s cover what we have learned at GAPCo that has worked and what didn’t.

Selling Merch / Creative Ideas / Utilizing the Web

First and foremost, the most influential and impactful thing you can do is have your staff in a branded company uniform. This is single-handedly the number one way to get your customers to see a cool, hip shirt or hat they may want to buy. I will mainly focus on shirts because that will be the number one thing you will sell that carries the biggest impact. At GAPCo, we always try to keep it fun, so we typically do a few designs to give the staff and customers variety. We also do a variety of testing out branding slogans on shirts to see if our customers gravitate toward it. So instead of just a shirt that says GAPCo or Greenville Avenue Pizza Company, we may have a shirt that says, “Pizza Slayer” or “Slay Pizza”. Those are two of our trademarked slogans. One time, we made a shirt that said, “Eat. Sleep. Slay Pizza”. We crossed out the word sleep and put “drink red bull”. It was more for the staff but kept it fun and customers laughing.

What if you do create variety and try to make merch creative? Well, yes. You will have more styles for customers to buy, but keeping inventory will be a challenge, as it was for us. Ultimately, our team members are the biggest purchasers of the shirts because they love getting the newest look, so it can be a lot of work to keep track of inventory. Nothing is worse than a guest seeing a shirt they want, and we don’t have the size they need. You can’t sell what you don’t have… well you can now! The answer is creating a merch store on your website. This way, you can direct guests to your website and have them get the size they want. The extra bonus is that you don’t have your staff tearing through boxes during a dinner rush trying to find a specific size for a guest. Now, you can keep revenue coming in on your merch without the inventory.

So, how do you make this happen? There are several different companies you can partner with to handle your print-on-demand service. Not only are you able to get them to be able to print shirts, but you can go wild with many different items, as I listed earlier. You can link those items to a shop or Merch page on your website, and Boom! You now have your own merch store. Doing this has allowed us to free the burden off the staff and stores by keeping inventory, it has allowed us to print on a variety of items that we find fun, and it has given our guests a streamlined way to purchase merch.

Selling Merchandise Do’s & Don’ts

Let’s recap some do’s and don’ts from what you read above. Don’t just have your inventory in the store. Do provide an alternative way for your customers to order your merch from your website. Don’t feel like all you have to do is print your name on a shirt. Get creative and do slogans, unique designs and fun colors. In the end, if it fails with your guests, your staff will likely buy them. Don’t get wild and offer your logo on things that don’t make sense but do consider going outside the box and taking advantage of the print-on-demand services that allow you to print your logo on some cool things.

Final Tips

One of the biggest struggles with creating merch is having the time to invest in new looks and styles you want to see in your store and on your guests. The good news is that a lot of companies out there that sell merch will create the look for you. If you don’t have the creative gene, it’s not a problem. Merch companies are staffed with creative people to give you multiple designs on all the things you want to print on. Merch companies also have their finger more on the pulse of what they think is trending. This can lead to some real creative things you would have never thought of. Find a company that fits the personality you are trying to convey through your merch and have them do all the work. If you want to step up from there, you can consult with a branding company to really elevate your merch style. This can be a very expensive route that can lead to some very appealing merch. I heard once, “You wear what you are, and you are what you wear,” so give your team and guests a reason to buy what you are.

Sammy Mandell co-owns Greenville Avenue Pizza Company in Dallas, Texas. He is also a frequent speaker at Pizza Expo.

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How Independent Pizzerias can buy like the Big Pizza Chains https://pizzatoday.com/topics/finance-growth/how-independent-pizzerias-can-buy-like-the-big-pizza-chains/ Tue, 23 Jan 2024 21:10:17 +0000 https://pizzatoday.com/?post_type=topics&p=146890 Learn to Flex Your Buying Muscles It is one of the many challenges for independent pizzerias. You are competing for the customer’s pizza dollar with franchises of large corporations who can purchase the same ingredients for less money. Let’s face it: customers factor the price they are paying into their buying decision. As do you. […]

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Learn to Flex Your Buying Muscles

It is one of the many challenges for independent pizzerias. You are competing for the customer’s pizza dollar with franchises of large corporations who can purchase the same ingredients for less money. Let’s face it: customers factor the price they are paying into their buying decision. As do you.

What if you could buy your ingredients at the same price as your competitor? This would allow you to sell your pizza at the same price, eliminating price as the decision factor in your customer’s buying decision. Now you can sell pizza based on your (much better) recipes and flavors. Wouldn’t that be a game-changer?

Before we get into how to increase your buying power to match that of your large-chain competitor, I would be remiss if I did not address the elephant in the room.

The independent pizzeria owner is oft quoted as saying “The customer will pay more for quality”. I submit to you that these words are ‘fluff’, and not a true point of differentiation that will allow you to compete by charging a higher price. If you do successfully differentiate yourself from your competitor, it will never completely supersede price. So, let’s get to work on how you can increase your buying power.

Here is a blueprint you can use to flex your buying muscles. It involves three new terms you will want to add to your vocabulary:

  • Primary Vendor Distribution Agreement (PVDA)
  • Group Purchasing Organizations (GPO’s)
  • Manufacturer Deviations

Primary Vendor Distribution Agreement

A Primary Vendor Distribution Agreement is a contract signed by you and by your distributor (the company that brings you your food) that sets the exact margin the distributor will charge you above their cost. The contract usually separates these margins into categories, for example Cheese, Meats, Dry Goods, Produce, etc. A contract may read like this:

Cheese = .25 per pound

Meats = 8%

Dry Goods = 10%

Produce = 15%

The contract requires you to purchase most of your food and supplies through that primary vendor, usually at least 80 percent of your total purchases, and specifies the ‘drop size’ meaning the minimum dollars required for them to make a delivery. This means you may receive a delivery once per week or even once every two weeks. Distributors know how much it costs them for every stop, and factor that into the drop size. The idea is to create a win-win where you get good pricing, and they still make a profit. By signing this contract, you eliminate the middleman; there is no longer a commissionable salesperson. This saves the distributor money which they can pass along to you.

Selecting a Primary Vendor and getting a contract signed is Step 1 to flexing your buying muscles.

Group Purchasing Organizations

As an independent, or small chain pizzeria, having a PVDA is not enough. The Distributor does not have the resources to ‘go to bat for you’ with the manufacturers. For this reason, your next step is to become a member of a GPO.

A group purchasing organization is a platform that allows any business to join a group of other buyers who are interested in the same products. The GPO has buying muscle because they represent a lot of small independents, whose total purchasing power can equal, or even beat, a national chain operation. The GPO negotiates pricing and members benefit by paying much less than if they purchased the products on their own. GPO’s are very specific to the type of member. For example, pizzerias benefit by buying together because they all purchase flour, sauce, cheese and toppings. A GPO for fine-dine restaurants would not help a pizzeria. Membership to a GPO is often free. The GPO makes its money by retaining a percentage of the Deviation they get for you. The GPO has already negotiated with many manufacturers to get a ‘Deviation’, that is, a price that is less than their list price. A GPO will manage all your Deviation Programs. Some examples of GPOs that can help pizzerias are Entegra, Source1 and Restaurant Buying Group. However, your Primary Distributor can also find you the right GPO. You would provide them with a Letter of Intent which would empower your Primary Distributor to contact GPOs on your behalf.

Becoming a member of a GPO is Step 2 in flexing your buying muscles.

Manufacturer Deviations

Which brings us to defining ‘manufacturer deviation’. A manufacturer deviation is a discount off the regular price. Manufacturers will give customers who order lots of their products this discount. These ‘deviation agreements’ require some management. They may expire every six months or one year. They require the submittal of Usage Reports on a regular basis. Your GPO will manage these agreements. Here is an example of how the savings work for you. I’ll use a common ingredient for pizza, pepperoni. Let’s say you purchase pepperoni, and the manufacturer case price is $100. Your GPO has negotiated with that pepperoni manufacturer to get their members a $10 deviation. If your GPO charges 1% of your purchases, in this case $90, they will retain .90 per case and you will save $9.10 per case. Combined with the savings you achieve with your PVDA Agreement, here is how that savings looks for one case of pepperoni:

No PVDA & no GPO

Manufacturer = $100

Distribution mark-up of 12% = $12

Price to you = $112

With PVDA & GPO

Manufacturer = $90.90

Distributor mark-up of 8% = $7.27

Price to you = $98.17

A savings of $13.83 for every case of pepperoni!

Working with your GPO to align your products with their manufacturers is Step 3 of flexing your buying muscles.

Cliff Notes:

Step 1: Sign a Primary Vendor Distribution Agreement

Step 2: Become a member of a Group Purchasing Organization

Step 3: Align your products with your GPO’s negotiated manufacturers

Now you are buying like the Big Boys. By eliminating price as a factor in your customer’s buying decision, you may focus on what truly differentiates you from your competitor!

DAN COLLIER is the founder of Pizza Man Dan’s in California and a speaker at International Pizza Expo.

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Conversation: Odie O’Connor, Boxcar Pizza, Portland, Oregon https://pizzatoday.com/topics/people-pizzerias/conversation-odie-oconnor-boxcar-pizza-portland-oregon/ Fri, 19 Jan 2024 14:12:51 +0000 https://pizzatoday.com/?post_type=topics&p=146885 A Q&A with Odie O’Connor, owner of Boxcar Pizza, Portland, Oregon Concept: The concept for Boxcar was created in the early summer of 2020. I had temporarily closed my first business, Baby Blue Pizza, due to the pandemic. So with the extra time I had on my hands I began experimenting making vegan Detroit style […]

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A Q&A with Odie O’Connor, owner of Boxcar Pizza, Portland, Oregon

Concept:

The concept for Boxcar was created in the early summer of 2020. I had temporarily closed my first business, Baby Blue Pizza, due to the pandemic. So with the extra time I had on my hands I began experimenting making vegan Detroit style pizzas. After a lot of trial and error (and a ton of help from Marc of Square Pie Guys) I came up with a dough that I was really proud of.  A second generation pizza spot became available so I decided to take the leap and open up Boxcar in August of 2020.  The goal has always been to make really good pizza that just happens to be vegan. I never wanted the selling point to be that it was vegan.

Pizza Style & Dough:

Our Detroit style pizzas are a 70-percent hydration sourdough that we par-bake every morning.  We use Small’s Family Bread Flour who are located here in the Pacific Northwest. Doing sourdough Detroit style pizza was challenging because the rise is such an important part of the style. I learned that timing the first mix and the feeding of the starter perfectly is vital.  We do an overnight autolyse with the leaven and half the flour and water for the batch (most dough savvy people would say this is not a real autolyse). Allowing the dough to autolyse with the leaven in really develops the flavor, dough strength, and gets a head start on the first rise. When I first opened Boxcar we were not par-baking the doughs, but we couldn’t get the consistency that I was looking for. Since deciding to par bake every morning we can assure that we’re getting the dough at the perfect spot in the fermentation process, and we get a much more springy crust because the initial bake isn’t weighted down with ingredients. Par-baking also makes for a lighter, fluffy inside and a very crispy bottom and edges.

Tell us what went into finding/creating your vegan products? What was your R&D process?

When developing the vegan recipes I always consider taste, smell, allergens, and food cost.  Our meats are typically made from either vital wheat gluten or textured vegetable protein.  Once I decide what the base will be, I begin adding spices and liquids that I think will best represent umami flavors and also bake how I want them to on the pizzas.  It really is just research, trial, error and then repeat.

Detroit Style and Vegan, that is unique. How have you been able to find your market in Portland?

The food scene is Portland is incredible.  There always seems to be a new pop-up, restaurant, or event happening and Portlanders really show up for our community.  It’s definitely risky to open a 100 percent vegan restaurant. Luckily there is a very big vegan community in Portland and we’ve been able to create a returning customer base through friendly customer service, consistency in the pizza, and always looking for ways to improve. We have loyal customers who are vegan and also loyal customers who are omnivores. The selling point has always been this is good pizza, not “you should buy this because it’s vegan”.

What did you learn from your first restaurant that helped you in Boxcar?

I learned a lot from my first pizza business, Baby Blue Pizza. The main points would be: BE CONSISTENT, there are so many good food options out there, one bad experience can turn a customer off for good. HIRE WELL, if you hire someone out of pure necessity and not because you think they would be a great addition to the shop, you will end up firing them 100 percent of the time, and they will add a ton of stress to your life until you do fire them.  CREATE A RELATABLE BRAND. Customers want to know there is a human behind the business, the day of the cookie-cutter, cliche social media post is over-show that you are a human. CARE ABOUT YOUR EMPLOYEES. Take time to learn about who your employees are, and recognize that people work so they can live their lives, never the other way around. No one will ever care about your business as much as you do, and that is fine — it’s the way it’s supposed to be.

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Unconventional Pizza Toppings: Beginner’s Guide https://pizzatoday.com/topics/menu-development/unconventional-pizza-toppings-beginners-guide/ Tue, 16 Jan 2024 15:42:49 +0000 https://pizzatoday.com/?post_type=topics&p=146855 Serhan Ayhan shares his approach to unconventional pizza toppings There’s no denying that the classics like pepperoni, mushroom, and sausage are tried and true. But earlier this year, New York Times Cooking called Brooklyn’s Cuts & Slices oxtail pie “New York’s Most Exciting Pizza”, and lines have been out the door. Featuring unique pizzas on […]

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Serhan Ayhan shares his approach to unconventional pizza toppings

There’s no denying that the classics like pepperoni, mushroom, and sausage are tried and true. But earlier this year, New York Times Cooking called Brooklyn’s Cuts & Slices oxtail pie “New York’s Most Exciting Pizza”, and lines have been out the door. Featuring unique pizzas on your menu can turn heads – and customers into your shop. Here are a few roadmaps for unconventional toppings to get you started.

Bet The Farm

Celery Root Pizza

Celery Root Pizza — Photo by Serhan Ayhan

One place where I frequently discover new ingredients is at our local farmer’s market. If you have access to one, challenge yourself and pick out a fruit or vegetable or other ingredient that you have never seen or heard of and start connecting the dots to other ingredients.

An invaluable tool to make these connections is The Flavor Bible by Andrew Dornenburg and Karen Page. The first time I encountered celery root, I did not have a CLUE what to do with it. Referencing The Flavor Bible for celery root, Gruyère (a nutty cheese) is noted as a flavorful pairing. From there, I flipped to the section for Gruyère pairings, with ham being one recommendation. While we did not have ham, we had a pancetta that complemented the Gruyère with its savory, salty, and slightly smoky flavor. The pancetta, in turn, reminded me of maple bacon, which led to the incorporation of a spicy maple syrup. Before I knew it, a beautiful and unique pizza with complex flavors was born.

Walk Down Memory Lane

Hawaiian Furikake Bar Pie

Hawaiian Furikake Bar Pie — Photo by Serhan Ayhan

Not every creative pizza needs a farm to table approach. Sometimes foods like a favorite childhood snack can revisit us in the form of a pizza. Think about bites that you or others grew up with that are remembered dearly. Is there a creative and tasteful (pun intended) way to make them work on a pizza?

Earlier this year, I was thinking about how despite its name and ham & pineapple toppings, Hawaiian pizza’s origins are not from the islands. This got me wondering – how could I put a true Hawaiian twist to this pizza? I hit the web to conduct my due diligence on nostalgic Hawaiian snacks and learned about furikake Chex Mix, a popular island treat that incorporates a buttery soy sauce glaze and furikake seasoning into Chex Cereal. I topped the snack onto a Hawaiian pizza on a bar style crust, and sure enough, it was a hit – I even had pineapple haters complimenting! Chex Cereal also shared it on their socials!

Tap into the Collective Consciousness

When I get stuck in a creative rut and the well of ideas run dry, I look to others for inspiration.

One day I was walking in our neighborhood and saw some stunning in-season tangerines, and just knew that I had to think of a way to showcase them on a pizza.

Tangerine Pizza

Tangerine Pizza. Photo by Serhan Ayhan

When I got home, I hit the web for recipes using citrus and came across Claire Saffitz’s blood orange olive oil cake and was astonished at how she beautifully incorporated the oranges. It looked wonderful – but I wasn’t making a cake! I went through my cookbooks and found Chris Bianco’s lemon and red onion focaccia. Taking the visual cues from Claire’s cake and the execution cues from Chris’s focaccia, I created something uniquely my own: an alluring round pan pizza with thinly sliced tangerines, red onion, mozzarella, fontina, pecorino Romano, and mint.

These are but a few roadmaps to lead you to your new and creative pizzas. Deconstruct an existing dish. Look to other people and cultures. Step out of your comfort zone and don’t be afraid to try a few new things when figuring out what resonates with your customers.

Serhan Ayhan is the pizza maker of Next Level Pizza in New York, focusing on pizza pop-ups, private events, and consulting.

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Announcing the PIE Awards Winners https://pizzatoday.com/topics/industry-news/announcing-the-pie-awards-winners/ Fri, 12 Jan 2024 09:33:58 +0000 https://pizzatoday.com/?post_type=topics&p=146771 Congratulations to the 2023 Pizza Industry Excellence (PIE) Awards Winners By Pizza Today Staff In 2023, Emerald Expositions, the parent company of Pizza Today, launched the Pizza Industry Excellence (PIE) Awards. The PIE Awards were designed to honor pizzeria operators and help celebrate their business accomplishments. Judging recently wrapped up and winners in 24 different […]

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Congratulations to the 2023 Pizza Industry Excellence (PIE) Awards Winners

By Pizza Today Staff

In 2023, Emerald Expositions, the parent company of Pizza Today, launched the Pizza Industry Excellence (PIE) Awards. The PIE Awards were designed to honor pizzeria operators and help celebrate their business accomplishments. Judging recently wrapped up and winners in 24 different categories are announced here.

2023 PIE Awards Winners

NorthwestFarrelli’s Pizza, Tacoma, Washington
SouthwestMattenga’s Pizzeria, San Antonio, Texas
SoutheastSlice Pizza & Brew, Birmingham, Alabama
MidwestCatch-A-Fire Pizza, Blue Ash, Ohio
NortheastEmmett’s on Grove, New York, New York

“Congratulations to the winners!” says Pizza Today’s Editor-in-Chief, Jeremy White. “Judging in many of the categories was particularly difficult due to the breadth of quality entries. Thank you to everyone who took the time to enter, and I hope the winners are able to use the PIE Awards in their local media markets to promote their businesses the way winners of the International Pizza Challenge and other Pizza Expo competitions do. Being nationally recognized for your hard work and dedication to your craft is a feather in your cap.”

Speaking of Pizza Expo competitions, now is the time to enter if you are looking to go head-to-head with your peers in Las Vegas. The 40th Annual Pizza Expo is scheduled for March 19-21, 2024. Register to attend.

Once you are registered to attend the show, visit the Pizza Expo competitions page to view the competition schedule, rules and enter to compete. You can find the competitions page here: https://pizzaexpo.pizzatoday.com/competitions/

Act quickly if you hope to compete because spots are limited and fill up fast. Once they’re gone — they’re gone!

“The competitions at Pizza Expo are the highlight of the show for many,” says White. “Competitors spend many months refining recipes and techniques to impress the judges. Scoring high is no easy task, and once you win you’re in the upper echelon of pizza makers nationwide. Of course, Pizza Expo doesn’t offer only pizza-making competitions. Other opportunities exist in acrobatics, box folding and other categories. Act now if you want to show what you’ve got on the world’s biggest pizza stage!”

 

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Imo’s Pizza Celebrates 60th Anniversary https://pizzatoday.com/topics/industry-news/imos-pizza-celebrates-60th-anniversary/ Mon, 08 Jan 2024 20:45:45 +0000 https://pizzatoday.com/?post_type=topics&p=146819 Iconic St. Louis-style pizza company marks occasion by launching a commemorative pizza box and specials throughout the year PRESS RELEASE ST LOUIS (Jan. 8, 2024) – 60 years ago a thin-crust, Provel-covered legend was born in St. Louis and pizza has never been the same. In 1964, Ed and Margie Imo opened their first Imo’s […]

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Iconic St. Louis-style pizza company marks occasion by launching a commemorative pizza box and specials throughout the year

PRESS RELEASE

ST LOUIS (Jan. 8, 2024) – 60 years ago a thin-crust, Provel-covered legend was born in St. Louis and pizza has never been the same. In 1964, Ed and Margie Imo opened their first Imo’s Pizza Parlor at the corner of Thurman and Shaw in South St. Louis, introducing generations of pizza lovers to The Square Beyond Compare. Today the company has 98 locations across Missouri, Illinois and Kansas.

To mark this special anniversary, Imo’s Pizza partnered with St. Louis artist and lifelong Imo’s fan, Dan Zettwoch, to create a commemorative pizza box which pays homage to the company’s humble beginnings. Throughout the year, Imo’s will offer a variety of specials to mark the company’s 60th anniversary. The first special of the year will be a two-topping, 16-inch pizza for $19.64 – a tribute to the year Imo’s Pizza was founded. In addition to the specials, Imo’s will also begin airing new 30-second television spots – a downloadable version is available here.

Imo's Pizza, commemorative pizza box, 60th anniversary, St louis

Photo Credit: Imo’s Pizza

“It’s our birthday but the celebration is all about our loyal fans,” said Nichole Carpenter, Director of Marketing for Imo’s Pizza. “Imo’s is a part of St. Louis history, and we’re excited to honor the community that has supported us all these years. As a St. Louis company, it was important that we worked with a local artist to create a unique pizza box that captured our roots. We love what Dan created, and we are looking forward to celebrating our 60th all year long!”

“As I was researching this project, I loved making connections about the contemporary mid-60s history and design in St. Louis,” said Zettwoch. “As Imo’s was opening its first location, the Cardinals won the World Series and had their last season in Sportsman’s Park as Busch Stadium II was being built. At the same time, the Arch was under construction, forever changing the St. Louis skyline. Imo’s is a part of our city’s rich history, and I was honored to create a box for my favorite pizza!”

For fans of Imo’s Pizza who don’t live near a parlor, it is available for nationwide delivery via Goldbelly.

About Imo’s Pizza

Since first opening their doors in 1964, the Imo family has welcomed generations of customers to Imo’s Pizza locations across the bi-state area. Today, Imo’s Pizza is proudly served in 99 locations in Missouri, Illinois and Kansas. Additionally, Imo’s Pizza products – consisting of more than 17 different items, including frozen pizzas, sauces, dressings, marinades, pizza crusts and Provel cheese products – are available at participating grocery chains in the greater St. Louis area. Imo’s has earned a solid reputation and loyal following through its commitment to maintaining the highest level of quality in all of its restaurants, as well as in the grocery stores that carry its products. This quality starts with ingredients. From fresh ground meats and the Imo family’s homemade sauce to delicious vegetables and full strips of bacon, every topping that covers its crispy, edge-to-edge St. Louis-style pizza is of the highest quality. For more information visit imospizza.com.

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Pizza Inn and New Franchise Partner Team Up to Bring 50 New Locations to Saudi Arabia https://pizzatoday.com/topics/industry-news/pizza-inn-and-new-franchise-partner-team-up-to-bring-50-new-locations-to-saudi-arabia/ Mon, 08 Jan 2024 20:34:59 +0000 https://pizzatoday.com/?post_type=topics&p=146818 Iconic American pizza brand’s growth marks significant milestone in Middle East’s culinary landscape NEWS RELEASE DALLAS (January 3, 2024) – Pizza Inn today announced a major franchise agreement with Blessings Basket Company for Serving Food to substantially expand its footprint in the Kingdom of Saudi Arabia. The 50-unit deal will kick off with the opening […]

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Iconic American pizza brand’s growth marks significant milestone in Middle East’s culinary landscape
NEWS RELEASE
DALLAS (January 3, 2024) – Pizza Inn today announced a major franchise agreement with Blessings Basket Company for Serving Food to substantially expand its footprint in the Kingdom of Saudi Arabia. The 50-unit deal will kick off with the opening of the first two locations in January 2024.
This expansion marks another significant milestone in Pizza Inn’s international growth strategy. With more than 110 restaurants in the United States and 19 in international markets, Pizza Inn is one of the world’s most recognized pizza brands, known for its commitment to bringing a unique blend of flavor, convenience and value to pizza lovers across the globe.
“We are excited to announce our partnership with Pizza Inn for Saudi Arabia and have full confidence that together we will further establish the brand as a household name across the kingdom,” said Mohammed Al-Rubayan, CEO of Blessings Basket Company. “The team at Pizza Inn have been incredible partners throughout this process, and our shared commitment to excellence, passion for authentic pizza and dedication to creating memorable moments for our customers makes this collaboration special.”
Following its first two openings, Blessing Basket Company plans to debut five additional locations each year for the next decade in cities across Saudi Arabia. The restaurants will offer Pizza Inn’s signature menu of pizzas, pasta dishes, wings and famous Pizzerts®.
“Partnering with Blessings Basket Company to bring Pizza Inn to an even larger audience in Saudi Arabia is a great honor,” said Brandon Solano, CEO of RAVE Restaurant Group. We are confident Blessings Basket Company will bring our brand to life as we bolster our presence in the kingdom of Saudi Arabia and introduce Pizza Inn to new markets – serving up our something-for-everyone menu with the level of quality that has made us America’s Hometown Pizza Buffet, and a family favorite for more than 65 years.”
To find the Pizza Inn nearest you, or for more information on the entire menu, visit pizzainn.com.
About Pizza Inn
Since 1958, Pizza Inn’s popular pizza buffet and friendly service have solidified the brand as America’s Hometown Pizza Buffet. Unlike your typical buffet, Pizza Inn built a reputation for using house-shredded 100% whole milk mozzarella cheese, fresh ingredients and house-made signature sauce. This, combined with its small-town vibe, are the hallmarks of its restaurants that feature signature pan pizzas, chocolate chip Pizzerts®, pasta dishes, salads and innovative creations that reflect today’s customer cravings. The brand continues to thrive with new menu innovations, including its popular NYXL Pizza. Follow Pizza Inn on Instagram @pizzainn and to learn more about franchising opportunities, visit pizzainn.com/franchise.
About Blessings Basket Company for Serving Food
Headquartered in Riyadh, Saudi Arabia, the Blessings Basket Company for Serving Food was established by a team of visionary entrepreneurs from The Najahat Group – which has grown steadily over the years, solidifying The Najahat Group’s position as a leader in the Saudi economy. Led by CEO Mohammed Al-Rubayan and CFO Hassan Othman, Blessings Basket Company is committed to excellence and continuing a track record of success.
Cautionary Statement Regarding Forward-Looking Information
This release may contain certain forward-looking statements, including, without limitation, our expectations for positive results from entering into this agreement with the Blessing Basket Company and expanding our business in Saudi Arabia. These forward-looking statements speak only as of the date hereof and involve a number of risks and uncertainties. These statements are made under the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and involve risks and uncertainties which could cause actual results to differ materially from those in the forward-looking statements, including, the risk that this agreement and its expected expansion of the Pizza Inn Brand internationally may not be successful or may not achieve the intended positive results for the Company, as well as risks that we have detailed in the Company’s most recent reports on Form 10-K and Form 10-Q, particularly under the heading “Risk Factors.”

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Battling Employee Turnover https://pizzatoday.com/topics/employee-management/battling-employee-turnover/ Fri, 05 Jan 2024 20:21:30 +0000 https://pizzatoday.com/?post_type=topics&p=146815 Operator Anthony DeSousa offers this commentary on the riddle of the employee rollercoaster The cycle repeats. Not with the regularity of earth’s orbit, instead more like a comet impacted by changes in gravity breaking apart in time. I’m describing the cycle of being a business owner approaching three decades of running businesses and the toll […]

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Operator Anthony DeSousa offers this commentary on the riddle of the employee rollercoaster

The cycle repeats. Not with the regularity of earth’s orbit, instead more like a comet impacted by changes in gravity breaking apart in time. I’m describing the cycle of being a business owner approaching three decades of running businesses and the toll it takes watching employees burn up in orbit while you continually stand. Soon you metaphorically resemble the surface of the moon — full of craters that tell of your experiences. The shadows they cast expose your vulnerability. Yet, on you go, battered but still in orbit.

Many employees start out on the same path: excited, energetic … even elated. Time exposes the truth as incompatibilities deepen the cracks until the inevitable occurs: their mask crumbles, exposing the true being. Excitement erodes over time despite the bonuses, praise and growth and opportunities you create through risking everything you have (money, family, friends and your health). Envy is the replacement, representing the beginning of the end. Once the green-eyed-dragon infiltrates, all is lost; for envy has no saturation point.

The patterns become evident faster as the employee count clicks by, becoming a 3-digit number. You begin to recognize statements like: “I love this job, am never leaving” to mean that they are already done. Lies come in the form of death in the family, cats that are sick, fake hospitalizations that cannot produce a modicum of validation and on and on. What they are saying is they are not committed and don’t know how to leave. YET. Even large bonuses fail to overcome the changes lobbed by envy’s irrational outfield and misery is great at finding company. Good will and generosity are no longer seen as such, they become an expectation, like free lunch. Lack of boundaries brings about the most damage, for any affirmation of your own boundaries is seen as an affront rather than the simple statement they are: this is not acceptable. Hunger for hours, money and increased responsibility give way to demands and your fate is sealed. What to do? Should you close the business, rethink its structure or is it best to persevere knowing that those around you are like light bulbs with a life expectancy of x-hours? Given that none of these problems are new to employer/employee relations since the beginning of time, the answer is to drink a shake made of resilience, perseverance and improving your coefficient of efficiency. Fortify your position and seek the truth. Are you part of the problem? Does your management style work today vs. when you started? Times change!

Who stands with you until the merry-go-round ride ends? Your family. Blood or no blood. Protect them or the business perishes, for their support is like having rebar in your concrete: it’s much, much harder to break. I am not happy coming to these realizations but remain steadfast in my ability to ride out the storms while continuing to connect with the people who allow us the opportunity to grow — our customers. Never lose sight of who butters your bread, even when all hell has broken loose.

Over the last few years, we’ve broken every record the store has. We’ve become best of class in every way — EXCEPT we still have not broken the code of the human condition. What to do? Keep on keeping on! Remain kind and focus on your craft. Let the wrong people go faster and seize the opportunity to hire the right people even when you don’t have a position for them. Train and invest in the tools your people need to do their jobs well. Invest in building their character, in repairing the cracks in their armor put there by doubt, experiences and lack of self-confidence. But only do it sincerely. Only then do you stand a chance of breaking the cycle. I will continue trying until my dying day. Count on it.

Anthony DeSousa owns Antonio’s Real NY Pizza in Estes Park, Colorado.

Check out another Employee-focused story by Anthony: Hiring Based on Personality

The post Battling Employee Turnover appeared first on Pizza Today.

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35 Pizzerias to Watch in 2024 https://pizzatoday.com/topics/people-pizzerias/35-pizzerias-to-watch-in-2024/ Thu, 04 Jan 2024 15:16:34 +0000 https://pizzatoday.com/?post_type=topics&p=146813 35 Pizzerias to Watch in America in 2024 We asked independent pizzeria owners to submit their businesses for consideration in our Pizzerias to Watch list. We received hundreds of outstanding submissions and have painstakingly whittled them down to this list of 35. While the Hot 100 Independent Pizzerias List we used to do ranked pizzerias […]

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35 Pizzerias to Watch in America in 2024

We asked independent pizzeria owners to submit their businesses for consideration in our Pizzerias to Watch list. We received hundreds of outstanding submissions and have painstakingly whittled them down to this list of 35.

While the Hot 100 Independent Pizzerias List we used to do ranked pizzerias by highest sales volume, our Pizzerias to Watch feature looks at the total operation, from sales and employee programs to community outreach and marketing.

We present to you 35 pizzerias to watch as they continue to thrive and grow. While we asked several questions, we’re sharing one or two of the pizzerias’ Q&A responses here in this issue — in their own words.

Abbiocco Pizzeria, Indianapolis, Indiana

AbbioccoPizzeria.com
facebook abbiocco Pizzeria
Year Opened: 2021

Gross Annual Sales July 2022-June 2023: 600,000
Gross Annual Sales July 2021-June 2022: 500,000

Year-over-Year Sales: Up 20%

How has your company grown during the past 12 months and what are your future growth plans?
Over the past 12 months, our company has experienced significant growth and achieved several milestones. First, our sales have seen a remarkable increase of 15 to 20%, which is a testament to our dedicated team, loyal customers, and the quality of our products. We’ve also been fortunate to receive increased recognition in the culinary community, with features in prominent publications such as YelpIndy and Indy Monthly’s ’25 Best Restaurants.’ Looking ahead, our future growth plans are both exciting and strategic. We aim to expand our presence and reach new audiences by venturing into the food truck industry. This move not only allows us to create word-of-mouth buzz but also serves as a valuable testbed for potential future brick-and-mortar locations. By taking our delicious pizza to different neighborhoods and events, we intend to gauge the reception and demand in various areas. This approach aligns with our commitment to thoughtful expansion and ensuring that we provide our exceptional pizza experience to as many people as possible. We’re thrilled about the possibilities this growth trajectory holds for our company in the coming years.

Billy Bricks, Lombard, IL

billybrickshq.com
IG @billybrickshq
Year Opened: 2005
Gross Annual Sales July 2022-June 2023: 8,709,906.45
Gross Annual Sales July 2021-June 2022: 9,440,112.57
Year-over-Year Sales: Down 7.75%
How has your company grown during the past 12 months and what are your future growth plans?
In the past 12 months we shrunk in unit size to cut a few of the underperforming location and to really focus in on our core stores and areas to re-expand. We have 4 units that will open by 2024 as part of our re-expansion and we will add at least one more ice cream truck and pizza truck to our mobile catering fleet. We plan to open 2-4 units either stand alone pizza or pizza parlor and ice cream parlor per year over the next 6 years with a goal of 20 units by 2029 and an ever growing mobile fleet to support regions/territories. *sales numbers entered above reflect a few of the closures sales no longer being included, however, our per unit average greatly increased and our net profit as a company increased significantly by cutting the underperforming units*

Cheshire Pizza & Ale, Cheshire, CT

www.cheshirepizza.com
IG: @cheshire_pizza
Year Opened: 2017
Gross Annual Sales July 2022-June 2023: 4,114,930
Gross Annual Sales July 2021-June 2022: 3,789,750
Year-over-Year Sales: Up 8.58%
How has your company grown during the past 12 months and what are your future growth plans?
Our customer base has consistently grown since our inception in 2017. We have grown by focusing on what our customer base looks for. Quality product, consistent service all coming from staff that buys into our systems. We are looking into establishing a commissary kitchen and launching a DELCO concept within a 50 mile radius.
Why should you be among the Pizzerias To Watch List?
There are countless worthy Pizzerias to watch throughout the country. Although we are the red headed step child when it comes to the New Haven pizza scene (we serve pan pizza!) we believe that our continues growth and investing in our staff has separated us from our competition. With the ever-changing employee retention issues facing the hospitality industry, laying the foundation in place via health and retirement benefits has helped us change the stigma that restaurant employees cannot make a career out of their job.

Dedham House of Pizza, Dedham, MA

www.dedhamhouseofpizza.com
IG @dedhamhouseofpizza
Year Opened: 1986
Gross Annual Sales July 2022-June 2023: 2,034,036.44
Gross Annual Sales July 2021-June 2022: 1,831,865.63
Year-over-Year Sales: Up 11.03%
How has your company grown during the past 12 months and what are your future growth plans?
In the past year, our pizzeria has experienced remarkable growth driven by our unwavering commitment to quality and the development of our exceptional team members. As a small pizzeria, we’ve made significant strides in enhancing our services. One notable initiative involves the creation of comprehensive guidebooks with vivid photographs translated into our team members’ native languages, ensuring crystal-clear communication and a deeper understanding of our processes. Moreover, we’ve reimagined our uniforms and hats, even crafting custom attire for our dedicated long-term employees, instilling a sense of pride and unity within our team…

DeFazio’s Pizzeria, Troy, NY

Www.defaziospizza.com
IG @defaziospizzeria
Year Opened: 1989
Gross Annual Sales July 2022-June 2023: 1,800,000
Gross Annual Sales July 2021-June 2022: 1,600,000
Year-over-Year Sales: Up 12.5%
What community outreach initiatives do you organize?
Every year we organize “Stick It to Hunger.” This stickball tournament brings local companies together to play stickball and donate to a shelter two blocks from our location that supports 35 local families. We typically raise over $15,000 worth of good. We donate over $3,000 in gift certificates to local charities.
How has your company grown during the past 12 months and what are your future growth plans?
Our 2nd location in Albany has doubled business from their first year. We are attached to a distillery with a great outdoor space. We have hosted 4 weddings and many private events. Our Troy location continues to be a staple for locals and people traveling upstate New York. We are building a 100 seat restaurant that we will open in 2024.

Georgio’s Chicago Pizzeria, Crystal Lake, Illinois

www.georgiospizza.com
facebook.com/GeorgiosPizzaCrystalLake
Year Opened: 2002
Gross Annual Sales July 2022-June 2023: 6,200,000
Gross Annual Sales July 2021-June 2022: 5,600,000
Year-over-Year Sales: Up 10.71%
What is your pizzeria’s brand and how do you market your pizzeria?
We’re a Chicago-style pizzeria serving authentic deep dish and thin crust pizza, the way they were first served in Chicago back in the 1940’s. We do very little marketing. Most of our marketing is through community sponsorships, donations, and word of mouth. We also have a loyalty program that keeps our best customers engaged.

Go 4 Pizza, Rancho Cordova, Ca

Go4pizza.com
IG @go4pizza2.0
Year Opened: 2009
Gross Annual Sales July 2022-June 2023: 2,000,000
Gross Annual Sales July 2021-June 2022: 1,700,000
Year-over-Year Sales: Up 17.64%
What community outreach initiatives do you organize?
We support all local schools and sport teams and do fund raisers throughout the year. We also offer our party room and party patios for season ending sports parties at no cost to the teams!
Why should you be among the Pizzerias To Watch List?
We are more than a pizzeria, we are the center of our communities! We do tap take overs, live music, trivia every week, paint night, corn hole tournaments and comedy nights and other special events! Our concept, food and restaurant layout and family atmosphere I have not seen in all the years reading Pizza Today!

Greenville Avenue Pizza Company, Dallas, Texas

www.gapc.co
facebook.com/GreenvilleAvenuePizzaCompany
Year Opened: 2007
Gross Annual Sales July 2022-June 2023: 6,131,882
Gross Annual Sales July 2021-June 2022: 6,125,823
Year-over-Year Sales: Up .09%
What is your pizzeria’s brand and how do you market your pizzeria?
*We are a badass neighborhood pizzeria in Dallas, TX. Come for the show and meet your PIZZA SLAYERS. Our restaurants are open kitchen concepts so that our customers can watch our process and see how much care, love and passion is put into each pizza. Our Slayers wear chef coats and holsters that hold their tools which adds extra edge to the look of our team. *Our Unique Limited Time Offerings, (seasonal pizza & one day specials). Some of our favorite LTO’s include The Pretty Pickle, The Doobie (our 4/20 special) and The Hatche Chile and Chorizo. *We are here for our neighbors and provide a fun Neighborhood Experience- Each location is hyper local and we encourage everyone to come as they are to feel welcome and comfortable. We use the highest quality ingredients, like Grande cheese and Stanislaus tomatoes. We pride ourselves on being a from scratch kitchen, we make our own sauce, cook and prep our toppings, put our soul into the food.

Itri Wood Fired Pizza Bar, Bristol, PA

www.itriwoodfired.com/
IG @ itri_wood_fired
Year Opened: 2017
Gross Annual Sales July 2022-June 2023: 1,900,000
Gross Annual Sales July 2021-June 2022: 1,200,000
Year-over-Year Sales: Up 58.33%
Why should you be among the Pizzerias To Watch List?
Six years ago we took a very big risk on a main street that had yet to begin it’s revitalization. Many had written off our great little town as a place that didn’t understand a restaurant driven by a community oriented mission that also included a cool and rustic ambiance. We zeroed in on an eclectic playlist, a great sound system, interesting art on our walls, and most importantly, fantastic pizza and food. The question six year ago from many was “why?” Why are you opening there? In our first year we did$550,000 in sales. Since then many other restaurants, cafes, distilleries, and breweries have opened. They are all great in their own right and doing a great job in moving the street forward. However, we are proud to have been one of the first and we continue to grow, change, and adapt. We are on pace to do $2,000,000 in sales in 2023. Finally, our pizza remains the most central aspect to our business, and in our humble opinion, it’s fantastic. We have a unique offering of 12 wood fired Detroit (ish) style pizza daily and a variety of NEOpolitan pizzas that are out of this world. We try to get local ingredients and sustainable products whenever possible.

Mattenga’s Pizzeria, Schertz, Texas

https://mattengas.com/
facebook.com/mattengaspizzeria
Year Opened: 2014
Gross Annual Sales July 2022-June 2023: 5,124,154.16
Gross Annual Sales July 2021-June 2022: 3,109,144.88
Year-over-Year Sales: Up 64.8%
How has your company grown during the past 12 months and what are your future growth plans?
Our restaurant has grown significantly over the past 12 months, both in terms of customer base and revenue. We have implemented a number of strategies to increase our visibility and attract new customers, such as upgrading our website, increasing our social media presence, and offering discounts and promotions. We have also invested in new equipment and staff training to improve the quality of our food and service. For the future, we plan to continue to focus on increasing our customer base and expanding our reach through online marketing and partnerships with local businesses. Additionally, we will continue to invest in our staff and equipment to ensure that our customers receive the best possible experience. We plan to continue this growth trajectory by expanding our locations, increasing our marketing efforts, and exploring new markets through food truck. We also continue to develop menus to ensure that our products remain competitive and up to date.

Old Town Pizza, Auburn, California

www.otpizza.net
facebook.com/OldTownPizza
Year Opened: Pizza Restaurant opened in 1999 and my family purchased it in 2002
Gross Annual Sales July 2022-June 2023: 12,862,804
Gross Annual Sales July 2021-June 2022: 10,777,273
Year-over-Year Sales: Up 19.35%
How has your company grown during the past 12 months and what are your future growth plans?
Our growth the last 12 months have been entirely organic. Our newest location opened in May of 2022. Our future plans include a new “owned” location in the Roseville, Ca. area and we are planning on getting into the mobile kitchen business in the near future. Lastly, we are thinking about getting into the “event center” business and using our Pizza and Beer success to anchor an event center.
Why should you be among the Pizzerias To Watch List?
Our brand turns 25 years old in July of 2024 and we are still growing with a great reputation. We love being our communities “hometown” pizza place. Our guests celebrate their life milestones with OTP. Our relationship with our community is truly a win-win partnership.

PARLOUR, New Albany, Indiana

eatparlour.com
linkedin.com/company/parlourpeoplepizzapints
Year Opened: 2019
Gross Annual Sales July 2022-June 2023: 7,797,029.27
Gross Annual Sales July 2021-June 2022: 6,273,465.66
Year-over-Year Sales: Up 24.28%
Why should you be among the Pizzerias To Watch List?
PARLOUR is a standout candidate for the Pizzerias to Watch list, led by the resilient and transparent leadership of Don Robinson. Despite the challenges posed by the COVID-19 pandemic, Don’s unwavering resilience and commitment to open communication have been pivotal in steering the company to exceptional success. Under his guidance, PARLOUR has experienced an impressive 195.36% sales growth from 2020 to 2022. This growth is not only a testament to Don’s strategic vision but also reflects the dedication of the entire team. The company’s expansion into new locations, strategic partnerships, and franchise agreements showcase its commitment to broadening its reach and impact. With a vibrant company culture, a focus on employee well-being, and a mission to take the PARLOUR brand nationwide, it’s clear that PARLOUR is not just a pizzeria but a dynamic force in the industry, worthy of close attention and recognition.

Pietrini Pizza Napoletana, Los Alamitos, Ca

Www.pietrinipizza.com
IG @pietrinipizza
Year Opened: 2021
Gross Annual Sales July 2022-June 2023: 963,814.3
Gross Annual Sales July 2021-June 2022: 393,927.39
Year-over-Year Sales: Up 144%
Why is your pizzeria a great place to work? (What employee incentives/benefits do you offer?
We have worked hard to cultivate a healthy/ positive atmosphere, and work hard to keep it. We have a genuine love for people and care for the well being of our employees and they know it. We have an open door policy where employees can ask questions, voice concerns etc. Employees are recognized for their hard work and achievements during team meetings and gatherings, earning swag, personalized chef coats, etc. Birthdays and work anniversaries are recognized and celebrated with gift cards, desserts on the house etc. We have team meetings / dinners with raffle prizes, contests etc and make it fun.

Perrotta’s Pizza, Canton, Georgia

Perrottaspizza.com
facebook.com/perrottaspizza
Year Opened: 2018
Gross Annual Sales July 2022-June 2023: 1,200,000
Gross Annual Sales July 2021-June 2022: 940,000
Year-over-Year Sales: Up 27.65%
Why should you be among the Pizzerias to Watch List?
That depends on your view should we be considered because we are still the old school family owned and operated pizzeria but using technology input from the younger family members to grow sales and possibly expand to other locations. Or maybe because we are heavily involved in the community and charitable organizations even though we work countless hours a week but we still find time to give back. Or you could say winning best pizza in Canton Georgia four years in a row should be why. It not up to me if we deserve to be on the watchlist either way we’ll be happy because we love what we do it’s our family bond and passion.

Pizzoco Pizza Parlor, Winchester, VA

www.pizzoco.com
IG @pizzoco
Year Opened: 2019
Gross Annual Sales July 2022-June 2023: 1,000,000
Gross Annual Sales July 2021-June 2022: 850,000
Year-over-Year Sales: Up 17.64%
Why should you be among the Pizzerias To Watch List?
We are a small independent pizzeria in a historic building in a true neighborhood that has developed a large following since we opened in 2019. We have been on Yelp’s Top 100 pizzerias in the USA for the past two years in a row (2022 #53, 2023 #32). People routinely make the drive from Washington DC (1.5 hours) just to eat our pizza. We are veteran owned and have become a pillar of the community. We are the highest rated pizzeria in the state of Virginia.

Rochettos Pizzeria, Scott, LA

www.rochettos.com
facebook.com/rochettospizzeria
Year Opened: 2009
Gross Annual Sales July 2022-June 2023: 2,700,000
Gross Annual Sales July 2021-June 2022: 1,850,000
Year-over-Year Sales: Up 45.94%
How has your company grown during the past 12 months and what are your future growth plans?
Opened a second location Dec 21, 2022 in Crowley, Louisiana, located 15 miles form original location, Just expanded a catering/ banquet room to accommodate local business activity
Why should you be among the Pizzerias to Watch List?
Rochettos Pizzeria standard has been a staple in South Louisiana for 13 years now and growing. In a community that relies on tourism and the restaurant industry Rochettos has remained strong through economic hardships and the pandemic. The concept developed by the owner is one that can fit in any city in America and is designed to be a pillar of the community.

Slice Pizza & Brew, Birmingham, AL

https://www.slicebirmingham.com/
IG @slicepizzabrew
Year Opened: 2011
Gross Annual Sales July 2022-June 2023: 5,760,000
Gross Annual Sales July 2021-June 2022: 4,500,000
Year-over-Year Sales: Up 28%
Why should you be among the Pizzerias to Watch List?
Since opening in 2011, our pizzeria has stayed true to our original mission of being a family-owned and operated business that combines a welcoming, friendly atmosphere with fresh, mouthwatering food and local brews. Over the past year, we have experienced significant growth with the opening of our fourth location, the expansion to a full-service commissary, and the upcoming launch of our fifth location in Birmingham, Alabama. As the home of the first stone pizza oven in the city of Birmingham, we have remained loyal to our roots, pairing specialty pizzas with local brews that keep our customers coming back for more. We are also committed to giving back to the community through outreach initiatives such as our Dough Raiser fundraisers, SliceFest and other unique events that have allowed us to donate more than $100,000 back to the Birmingham community. We would be honored to be included on this year’s Pizzerias To Watch List because of our commitment to always finding new ways to honor our core values that make us Slice Pizza & Brew while working alongside other local businesses to support and engage with the communities we call home.

The Onion Tree, Sea Cliff, New York

www.TheOnionTree.com
IG @ theoniontreeseacliff
Year Opened: 2020
Gross Annual Sales July 2022-June 2023: 1,164,862
Gross Annual Sales July 2021-June 2022: 857,399
Year-over-Year Sales: Up 35.85%
Why is your pizzeria a great place to work? (What employee incentives/benefits do you offer?
Our employees are family rather than just folks who work with us. We pay above NYS average pay – we offer 2 weeks paid vacation, 10 sick days and bonuses on achievement of revenue targets. 2 annual company parties – offer us an opportunity to express our gratitude to our team members. As a result, our team takes an ownership approach and works with heart and hospitality.
Why should you be among the Pizzerias To Watch List?
We are a Pizzeria/Gastropub where Pizza Napoletana meets Indian Cuisine + Rock n Roll! We opened our business on March 6, 2020. Lost almost everything in the first couple of months. We however zigged and zagged to survive. Our concept – while quirky and maybe even eccentric, is a product of the pandemic – a result of our burning 🔥 desire to survive the hardest times we’d ever seen, not only to survive but to thrive….🙏🏽

Tre Amici, Bayamon, Puerto Rico

www.treamicipr.com
IG @treamicipr
Year Opened: 15-Oct-21
Gross Annual Sales July 2022-June 2023: 628,438.46
Gross Annual Sales July 2021-June 2022: 288,667.06
Year-over-Year Sales: Up 117%
How has your company grown during the past 12 months and what are your future growth plans?
The growth Tre Amici has been experience is astounding. When the business started the goal was to sell 40 pizza pies daily to survive and pay the bills considering our production is handmade and fresh. Twenty-four months later we are selling at least 200 pies daily, still by hand. The sales keep growing. People come back every week and we go sold out every weekend. The future growth plan for Tre Amici is getting another place where we can attract more customers and store more inventory. We cannot make more than 200 pies daily because we don’t have enough place to store them. The new place has two floors, two firewood ovens and one dumbwaiter. At the new location the goal is to sell 500 pies daily and make the best cocktails in town. The team hopes to be open at the end of this year. The future has never been brighter.

Valentina’s Pizzeria & Wine Bar, Madison, AL

valentinaspizzeria.com
IG @valentinaspizzeria
Year Opened: 2020
Gross Annual Sales July 2022-June 2023: 1,000000
Gross Annual Sales July 2021-June 2022: 750,000
Year-over-Year Sales: Up 33%
How has your company grown during the past 12 months and what are your future growth plans?
Valentina’s has grown more than I ever thought since opening. I opened in 2020 with 7 tables and little staff. In three years we have outgrown our 1000 square foot location and are about to move to a new brick and mortar that is 4000 square feet. I could not have done this without my incredible community and staff.
Why should you be among the Pizzerias to Watch List?
I have been in the pizza community for over 25 years. This community is like no other. I have failed more times than I can count. After years and years, I finally got it right. Valentina’s is named after my daughter. She comes in a works in the store right alongside me. I am incredibly blessed and thankful that after 3 years of opening Valentina’s, I have already outgrown this space by 3 times the amount.

Via Farina, Omaha, Nebraska

Goviafarina.com
IG @goviafarina
Year Opened: 2016
Gross Annual Sales July 2022-June 2023: 1,200,000
Gross Annual Sales July 2021-June 2022: 875,000
Year-over-Year Sales: Up 117%
What community outreach initiatives do you organize?
I have organized a cold weather clothing drive for 6 years running. We average anywhere from 1000-1500 pounds to clothing donated every winter. This will be our first year doing pizza across America. We work from time to time with the native American and American Eskimo rehabilitation society to get job placement in a safe space for those that are slowly reintroducing themselves back into the work force.
How has your company grown during the past 12 months and what are your future growth plans?
We have grown in the last year with the presence of our mobile pizza oven. We are in plans currently for a second location and hope to be open by early summer 2024.

Wild Ace Pizza & Pub, Greer, SC

https://thewildace.com/
facebook.com/wildacegreer
Year Opened: 2009
Gross Annual Sales July 2022-June 2023: 3,640,924.26
Gross Annual Sales July 2021-June 2022: 3,468,985.4
Year-over-Year Sales: Up 4.95%
What is your pizzeria’s brand and how do you market your pizzeria?
Wild Ace Pizza & Pub is an aviation themed restaurant featuring a full menu with aviation named menu items, cocktails, and advertising of military Flying Aces. Hanging airplanes occupy the ceiling and entertain both children and adults. The large, dog friendly, outdoor patio is a big draw during most of the year.
What community outreach initiatives do you organize?
We sponsor an Oktoberfest each fall and also host a non-profit benefit semi-annually called The Good Time Benefit that raised money for children with life threatening conditions. We also heavily support Greer Relief and Resources Agency – our community agency that exists to transform neighbors in need to neighbors who thrive by providing services to eliminate poverty and help neighbors overcome barriers for success.

Zio’s Pizzeria, Omaha, Nebraska

Ziospizzeria.com
facebook.com/ZiosOmaha
Year Opened: 1985
Gross Annual Sales July 2022-June 2023: 4,100,000
Gross Annual Sales July 2021-June 2022: 3,900,000
Year-over-Year Sales: Up 5.1%
Why should you be among the Pizzerias To Watch List?
Our establishments have been around since 1985 in the Omaha market. We are long term trusted pizzeria (we have 4 of them in Omaha). We try to focus on community with marketing that includes schools, churches and other local events. Plenty of donations go out monthly to many of the local charity groups in Omaha. We take pride in our daily food we prep with nearly 45 freshly prepped items along with fresh dough daily. We will continue with our table service standards during the evenings as long as we can continue to hire service oriented people that love working with customers and food. That has been a major challenge since the end of Covid. Our restaurants are all recently (within the last 5 years) been remodeled. With patios at 2 of them and a drive thru at 1. With our loyal guests (many of whom we see at least once per week), we hope to bring another set of younger customers with the help of some of the current trends in social media.

New Pizzerias on our Radar

Blue Square Pizza
Hopkinton, Massachusetts
www.bluesquarepizza.com

Coniglio’s Old Fashioned
Morristown, NJ
https://www.coniglios.com/

Double Zero Pie & Pub
LAS VEGAS, NV
https://www.doublezeropie.com/

Hearth & Table
Lincoln City, OR
www.hearthandtablelc.com

Mangia Mangia Pizzeria
Estes Park, CO
www.mangiamangiapizzeria.com

Prohibition Pizza
High Springs, Fl
www.prohibitionpizza.com

Stellenzo’s Pizza
Santa Clarita, California
www.stellenzos.com

Truly Pizza
Dana point, California
Trulypizza.com

Regional and National Pizza Companies and Chains to Watch

Farrelli’s Pizza
Dupont, WA

Home

Piesanos
5200 Nw 43rd st, Gainesville
Piesanos.com

Sal’s Pizza
Lawrence, Massachusetts
sals.com

Via 313 Pizza
Lehi, Utah
Via313.com

 

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Top Your Competition: Pizza Trends for 2024 https://pizzatoday.com/topics/top-your-competition-pizza-trends-for-2024/ Wed, 03 Jan 2024 20:12:21 +0000 https://pizzatoday.com/?post_type=topics&p=146808 Aiming to adapt to evolving consumer preferences and boost your bottom line in 2024? Embark on a flavorful journey into the future of pizza with AK Pizza Crust’s State of the Pizza Nation 2024 report. In the report, the latest culinary trends, insights, and predictions are served up by our pizza industry experts, all based […]

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Aiming to adapt to evolving consumer preferences and boost your bottom line in 2024? Embark on a flavorful journey into the future of pizza with AK Pizza Crust’s State of the Pizza Nation 2024 report. In the report, the latest culinary trends, insights, and predictions are served up by our pizza industry experts, all based on our robust experience and a deep-dish dive into research.

Want the full spread right now? Click here to download the free comprehensive guide.

When it comes to pizza, 2024 brings exciting trends to enhance your offerings and keep customers craving more.

Lean into the consumer’s desire for surprising, varied textures and pair creamy, indulgent ingredients with next-level crunch. Consider combining toppings such as smooth, decadent confit garlic with crispy pancetta to craft a sensory experience that promises to leave a lasting impression on pizza enthusiasts.

Or take your customers on a global flavor journey by embracing gastro-tourism. Travel around the globe to sample the fastest-growing flavors like chaat masala, Kashmiri chili, togarashi, and Thai peanut pizza.

In addition to learning what consumers are seeking to savor right now, you’ll get insights into how diners are ordering at restaurants—and how AI can help deliver what they want.

Hungry for more? In the report, we also delve into consumers’ interest in breakfast pizza, review the diverse food experiences sought by different generations, and more.

Whether you’re in the restaurant, retail, or convenience store sector, this free guide is your key to staying on the cutting edge and enhancing profits. Download your free copy of “Top Your Competition: The State of the Pizza Nation in 2024” today—it’s hot, fresh, and ready to propel your pizza program toward long-term success!

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Hottest of Hot Pizza Topping Trends 2024 https://pizzatoday.com/topics/menu-development/hottest-of-hot-pizza-topping-trends-2024/ Tue, 02 Jan 2024 20:02:43 +0000 https://pizzatoday.com/?post_type=topics&p=146803 New Pizza toppings to add right now So, what are the big pizza topping trends you will see this year? If you know me, you know I love analyzing and talking trends and industry change and evolution. For the past decade, it has been my mission to be able to look for what’s next. It […]

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New Pizza toppings to add right now

So, what are the big pizza topping trends you will see this year? If you know me, you know I love analyzing and talking trends and industry change and evolution. For the past decade, it has been my mission to be able to look for what’s next. It keeps me on the pulse of the pizza industry, as well as pizza enthusiasts.

Pizza toppings are a tough predictor as what’s hot can change quickly. That is why I, first, want to share with you some of the insights from our 2024 Pizza Industry Trends Report. The toppings represented here are not from me. Instead, they are responses from 750 pizzeria operators from across the U.S., who participated in our annual industry survey. While we’re looking at pizza topping trends here, you can go to the 2024 Pizza Industry Trends Report to get a deeper dive into toppings including the Top 20 Pizza Toppings. You can even find a list of toppings that operators are removing from menus. Now let’s get into the fun stuff. 

Hot Pizza Toppings to Watch

We asked operators what pizza toppings they have introduced in the past 12 months to get a gauge on what’s hot with pizza toppings.

We found toppings that are new to pizzeria menus include:

  • Going with a different pepperoni style like cup and char or old world
  • Vegan meat and cheese alternatives
  • Sweet and hot pepper varieties, including jalapeños, cherry peppers, and pasilla peppers
  • Mexican-inspired meats like Birria, chorizo and carne asada, BBQ pork, chicken and brisket

You can check out more hot pizza toppings in the report.

Cheese Please! 

Cheeses were all over the fill-in responses for topping additions. The biggest take away from cheeses is the trend towards blending cheeses. A few cheeses to add to your R&D are ricotta and goat cheese. Play with the whipped versions, too.

Also, it’s time to nail down the right vegan cheese for your pizza. There are a ton on the market, or you can try to make your own. Addtionally, Scamorza and fresh mozzarella are finding their way into more pizzerias around the country.

Pizza Toppings on the Horizon

In our survey, we wanted to know what toppings are in research and development. This year, the creativity in pizza kitchens is high. Here are some common themes among operators who are experimenting with pizza toppings at their shops:

• Find the right plant-based toppings. Pizzerias are looking for the best plant-based products that work for their vegan and meat- and dairy-free customers.

• Play with unique and creative toppings. While some may be seasonal, unique pizza toppings are finding their way onto menus, from more exotic mushrooms like shiitake to persimmons, waffles and even octopus. Others include smoked Kalamata olives, sweet drop peppers, curry sauce, lemons and pecans.

• Look to International flavors. Mexican, Cuban, Indian and other Asian specialties inspired pizzas are wowing culinary explorers at pizzerias.

These are just a few of the inspirations behind new topping choices. More ideas are in the report.

Denise’s Picks — 2024 Hot Pizza Topping Trend 

This wouldn’t be a trends feature without me sharing what I see coming as hot pizza topping trends. Some of these toppings appear in our report. But others are toppings I’ve been tracking and noticing spikes as they are featured on more menus. In no particular order, they are: 

Cup-and-char sausage

Many have never heard of this version of cup-and-char meat, but a major industry player rolled out its product last year. Will it get as much love as its cousin, the roni cup? That will be determined by pizza lovers. I’m excited to see how this one develops.

Birria

You can thank TikTok for the rise of this braised Mexican beef. Creators have had viewers drooling over Birria slo-mo shorts. While goat and lamb are traditionally used, many versions use tender beef, various dried chili peppers, tomatoes, garlic, onion, spices and apple cider vinegar to create a broth that you are going to want to offer as a dipping sauce. 

Unique Pesto

The basil-based sauce has been rejuvenated by a new generation and they are not sticking to tradition. Instead, they are gravitating towards a new field of ingredients — nuts like pistachio and oils like avocado and grapeseed, even changing up the classic basil with other herbs. Don’t know where to start? Check out Audrey Kelly’s pesto story.   

Corn

We alluded to it over the summer that corn is having a moment and it’s not finished. With Southwest and Mexican style pizza popularity rising, this ingredient will find its uses across the menu. Give an elote corn pizza a try! 

Smoked Salmon

Now hear me out, this cured fish has its place on pizza. Creative culinary minds are proving that. Last year, cream cheese hit the mainstream on pizza and here is its perfect pairing. Use the fully cooked salmon as a finishing ingredient and pair it with arugula, cream cheese, chives and lemon. Go crazy and add avocado. That’s another ingredient I am watching closely.

Mortadella

This classic Italian cured meat is going through a resurgence and we’re here for it. Try mortadella post-baked with arugula, stracciatella cheese and pistachios.

Maybe you’ll find your next hot pizza topping after reading this. Maybe it will inspire you to find another ingredient that your customers will love. Either way, introducing new toppings will create excitement with your customers and your team. Let us know what you come up with.

DENISE GREER is Executive Editor of Pizza Today.

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The Top 5 Pizza Toppings are… https://pizzatoday.com/topics/industry-news/the-top-5-pizza-toppings-are/ Tue, 02 Jan 2024 09:02:06 +0000 https://pizzatoday.com/?post_type=topics&p=145803 Bacon breaks into 5 most popular pizza toppings!  Updated January 2, 2024. Most popular pizza toppings vary by region and even individual pizzeria. There are some universal pizza toppings that are popular across the U.S. Pepperoni is the No. 1 pizza topping in the U.S. but in areas of Illinois, sausage beats out pepperoni for […]

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Bacon breaks into 5 most popular pizza toppings! 

Updated January 2, 2024. Most popular pizza toppings vary by region and even individual pizzeria. There are some universal pizza toppings that are popular across the U.S. Pepperoni is the No. 1 pizza topping in the U.S. but in areas of Illinois, sausage beats out pepperoni for the top spot.

Pizza topping lists are continually changing as Americans’ tastes change. Hot pizza toppings in the 2010s could drop on the list in favor of others. This is true even in the top five pizza toppings. In past years, onion, green peppers and olives have made the Top 5 toppings list. Not this year; meaty toppings reign supreme.

We sought to find a definitive answer so we can track and monitor the changes each year. We went straight to pizzeria operators to find out what are the most popular pizza toppings on their menu as part of our 2024 Pizza Industry Trends Report. The extensive operator survey received nearly 750 responses from across the United States. Pizzeria operators used their POS systems to identify the most popular pizza toppings. We analyzed the data to bring you the top pizza toppings in America.

 

What are the five most popular pizza toppings?

The Top 5 Pizza Toppings in the US are:

  1. Pepperoni
  2. Sausage
  3. Mushroom
  4. Extra Cheese
  5. Bacon

Now let’s break down each of the Top Five Pizza Toppings.

 

1. Pepperoni

pepperoni, pepperoni style, no. 1 pizza topping, pepperoni pizza

This has long been America’s favorite pizza topping. What is pepperoni made of? It’s cured sausage made of pork and beef that has been seasoned with spices like paprika, chili pepper, cayenne, black pepper and even fennel and allspice. Pepperoni varies in size from thick or thin flat laid pepperoni and cup and char pepperoni to cubed pepperoni and Old World pepperoni.

Explore more on America’s favorite pizza topping in the Pep Talk: Styles of Pepperoni, America’s No.1 Pizza Topping feature.

 

2. Sausage

classic sausage pizza

If you are from the Midwest, sausage is often a go-to pizza topping. If you’re in Chicago, sausage is the No. 1 pizza topping in the land. Sausage varies widely in type and style. While there are sausage links like kielbasa and andouille, we tend to think of the pizza topping as ground sausage. It is flavored several ways, from fennel and sage to Italian spiced.

Try a sweet Italian sausage recipe. 

Today, pizzeria operators find unique and flavorful ways to make sausage stand out. Check out our Guide to Making Sausage in House and Pizza Topping Combos.

 

3. Mushroom

mushroom pizza

Mushrooms have remained a top pizza topping consistently, and for good reason. Varies are abundant. They can either stand out on a pizza or complement other pizza ingredients. The most common mushrooms used on pizza are white button mushrooms, followed by cremini and portobellos.

Get ideas on how to prepare mushrooms and whether they go over or under the cheese on pizza.

 

4. Extra Cheese

cheese pizza slice

Extra Cheese is often a pizza topping that people don’t think of as a topping. Cheese is part of the holy trinity of pizza — crust, sauce and cheese. But Americans love cheese and lots of it, so pizzerias added an “extra cheese” option long ago that has become one of the most popular toppings.

Learn more about how to price extra cheese in Extra Cheese, a Top Five Pizza Topping — What to Charge.

 

5. Bacon

date night, date, bacon, pizza

This brings us to the newbie on the list. We have watched bacon climb up the toppings list for years. As we analyzed the survey data, it was no surprise to us that bacon broke into the Top 5 Pizza Toppings. After all, bacon is a key ingredient on several popular specialty pizzas across the country. The mantra “everything is better with bacon” stands on pizza as well.

Deep dive into bacon pizza with these two features:

Bacon on Pizza: Crispy Business

You’re Bacon Me Crazy

What are the Top 10 Pizza Toppings in America?

Let’s go further than the Top 5 Pizza Toppings and look at the top 10 most popular pizza toppings in American according to pizzeria operators.

  1. Pepperoni
  2. Sausage
  3. Mushroom
  4. Extra Cheese
  5. Bacon
  6. Chicken
  7. Onion
  8. Red/Green Bell Pepper
  9. Ham
  10. Black Olives

Explore more about this year’s pizza topping trends including the Top 20 most popular pizza toppings in our 2024 Pizza Industry Trends Report.

Looking for more new topping ideas?

If you are looking for new pizza topping ideas, we have several stories that give you inspiration for pizza toppings to try in your kitchen. Check out these pizza toppings articles:

Hottest of Hot Pizza Topping Trends 2024 — New Pizza toppings to add right now

Unconventional Pizza Toppings: Beginner’s Guide

 

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Knead to Know: Most Common Pizza Dough Questions https://pizzatoday.com/topics/dough-production-development/knead-to-know-most-common-pizza-dough-questions/ Wed, 27 Dec 2023 09:45:03 +0000 https://pizzatoday.com/?post_type=topics&p=146793 Laura Meyer shares the most common pizza dough questions she has received The more you learn about fermentation the more you understand how little you actually know. Learning to make dough, especially sourdough, is just like raising a child. You create a mix, attempt to get it on a feeding schedule or dough production schedule, […]

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Laura Meyer shares the most common pizza dough questions she has received

The more you learn about fermentation the more you understand how little you actually know. Learning to make dough, especially sourdough, is just like raising a child. You create a mix, attempt to get it on a feeding schedule or dough production schedule, control a routine for consistency, and then everything changes and you’re stuck wondering why it’s not behaving the way it did yesterday or the week before. There are so many factors at play when it comes to not just dough making but dough handling and as soon as one element changes, everything changes. So, here are a few questions I always get asked that may be something you are overlooking.

Q: What are some of the common mistakes that are attributed to inconsistencies?

A: Cold dough in a hot oven is a recipe for inconsistency in both doneness and coloration. On busy nights it can be easy to get caught up in the rush and speed at which things are moving resulting in needing to use dough that was pulled directly out of the refrigerator. Everyone does it because when the rush is on it’s hard to stop and think about tiny details. I know space is a key factor here, but staging dough helps my pizzeria avoid the dreaded gum line that most often occurs with cold dough. My crew uses a speed rack that sits outside of the walk-in in our prep area. When we notice, we are starting to pick up speed the crew will pull out half a rack of dough or even an entire rack worth so that as the night wears on we are pulling dough from the rack outside of the fridge instead of dough directly from the fridge. Our prep area isn’t as hot as our pizza area but moving dough from the fridge to a warmer area and then to the warmest area makes sure that the dough comes to temp as we need it. Cold sauce is another contributing factor to gum lines. We make sure to use containers that are large enough so we do not run out of sauce every 10 minutes, but they are small enough that they aren’t sitting out for hours at a time.

Q: How do I get large pockets and big oven spring?

A: I have heard this question quite a bit over the last few years thanks to Instagram and social media. Everyone is looking for giant crumb structure because it gives you the ooh and awe factor, but it has also made a lot of people think that giant crumb structure equals good pizza. Big, open structure does show well cooked dough but it does not always mean great flavor. But how do you achieve it? There’s more than one factor that contributes to an open crumb. Using a preferment, specifically a biga, can help aid in large pockets. Fermentation time coupled with temperature is always going to shape your final product but proper use of your oven is key. All ovens have vents. Most pizza makers set their ovens and never touch them but depending on the style and whether you are using a par bake or not, opening and closing your vents will give you the oven spring you are looking for. As your dough cooks, the water in your dough is going to turn into steam and then want to escape. Closing the vents on your oven will trap the steam in your oven, aiding in oven spring as well as help develop a crispy crust. The key is when to open the vents. If you are par baking you really only need to keep the vents closed for 2-3 minutes and then open the vents to release the steam. Opening the vents is an important step because without this too much moisture is trapped in the oven and the dough does not have a chance to dry out and crisp. If you are making multiple styles of pizza or are just busy, I like to keep the vents halfway open. With the vents partially opened during service it slows down the escape of steam too quickly, ensuring a well baked pizza. One of the last elements that will change the spring of your dough is how you stretch and how much of an allowance you leave for your crust.

Q: Do I need a different dough if I want to make different styles?

A: The short but not simple answer is yes and no. If you are a traditionalist, yes, you need a different dough. If you want nuance and subtlety, yes, you need different doughs. If you are looking to streamline, are limited on space and equipment, or are just in a place that you want to offer variety but are not ready to make big changes, then no, you do not need a different dough. I recommend doing some research and finding the middle ground between styles when it comes to protein levels in flour,
hydration content within recipes, usage of fats and sugar. You’ll want to come up with a recipe that checks all the boxes but is right down the middle. How you manipulate them is the key. Extending fermentation times, using both warm and cold temperatures for fermentation, usage of preferments, proofing times, humidity control, thickness of doughs for pan pizzas, oven temps, and simply changing your hand techniques will all give you different outcomes. The beauty of pizza is in the small details that make it unique to you so the best thing you can do is not get complacent and continue to play and try new things. You never know what you’ll find when you start making mistakes.

Laura Meyer is the owner of Pizzeria da Laura in Berkeley, CA.

>> Explore answers to more common pizza dough questions in Troubleshooting your Pizza Dough: What’s wrong with my pizza dough? <<

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Building Blocks: Time to Buy? https://pizzatoday.com/topics/finance-growth/building-blocks-time-to-buy/ Tue, 26 Dec 2023 09:31:06 +0000 https://pizzatoday.com/?post_type=topics&p=146792 When you go over all the different thoughts in your head about buying a pizzeria, buying the real estate may be the last one to cross your mind. In the beginning, securing the funds to just open a shop is hard enough. You may be more interested in making sure you get a favorable lease. […]

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When you go over all the different thoughts in your head about buying a pizzeria, buying the real estate may be the last one to cross your mind. In the beginning, securing the funds to just open a shop is hard enough. You may be more interested in making sure you get a favorable lease. That is all fine, but in time your mindset should evolve. Now, this is not legal advice (just a friendly tip from one business owner to another), but when you negotiate that first lease, make sure you include something that states the following:

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

Limited Right of First Refusal for Sale of Building 

  1. Landlord Right to Sell Building to Members of Family. Landlords shall have the absolute right to sell the Building to a Member of Landlord’s family and assign this lease to a Member of Landlord’s family.
  2. Tenant First Right in the Event of a Contemplated Sale to anyone other than a Member of Landlord’s Family. In the event that the Landlord intends to enter into an agreement of sale to sell the Building to a purchaser, other than a Member of the Landlord’s family (“Prospective Purchaser”), during the time in which Tenant is leasing the Premises, Tenant shall have a first right of refusal to purchase the building under the same terms and conditions as the Prospective Purchaser under the agreement of sale. (a) Upon receipt of an offer to purchase the Building (“Building Purchase Offer”), Landlord shall provide written notice to Tenant of the terms of the Building Purchase Offer. Tenants shall have thirty (30) days after receipt of a written notice of the Building Purchase Offer to match in writing the Business Purchase Offer, on the same terms and conditions. If Tenant fails to match the terms of the Building Purchase Offer in writing within thirty (30) days from the date of the receipt of the written notice of the Building Purchase Offer, Landlord may sell and transfer the Building to the Prospective Purchaser.

Now that you have the verbiage to eventually buy the building that your pizzeria is in, let’s discuss the upside of buying real estate. Owning a building lets you build equity that can be used in many ways, whether to strengthen your current pizzeria or use it to purchase another pizzeria or building. I have found that owning thousands of dollars of equipment is a necessary thing for a restaurateur, but banks often hate lending against equipment. They love when you own property and will lend on the equity.   

Another advantage is that any improvements you make to the building are capital improvements that may help your tax bill. If your building has other tenants, that will also help offset your mortgage. And one day, when you sell the business, you can hold on to the property and become the landlord, allowing you to still bring in a strong stream of income.

Ultimately, owning your building and renting some of it out will help your cash flow, and benefit you in your business and personal endeavors. Next month, we will discuss in depth some ways to control and manage your cash flow.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Mike’s Monthly Tip: Don’t Bore Us, Get to the Chorus https://pizzatoday.com/topics/brand-marketing/mikes-monthly-tip-dont-bore-us-get-to-the-chorus/ Fri, 22 Dec 2023 09:52:58 +0000 https://pizzatoday.com/?post_type=topics&p=146791 In the music world, Barry Gordy of Motown fame coined the phrase, “Don’t bore us, get to the chorus.” While rooted in the music industry, this philosophy resonates profoundly with the restaurant world, particularly for us in the pizzeria business. The essence of Gordy’s advice? Be direct, be clear and don’t dilly-dally. In our efforts […]

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In the music world, Barry Gordy of Motown fame coined the phrase, “Don’t bore us, get to the chorus.” While rooted in the
music industry, this philosophy resonates profoundly with the restaurant world, particularly for us in the pizzeria business. The essence of Gordy’s advice? Be direct, be clear and don’t dilly-dally.

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

In our efforts to be catchy or clever, to weave a story or create a unique brand voice, we often need to remember the power of simplicity and directness. I’ve seen this in my own experience – pizzas with straightforward, easily recognizable names consistently outperform those with clever but obscure references. Sure, there’s a time and place for creativity and inside jokes, but clarity should never be sacrificed for cleverness.

Take Bon Jovi’s “You Give Love a Bad Name.” The chorus isn’t just near the beginning of the song; it is the beginning. They captured their audience in the first three seconds. In today’s saturated market, this approach is more relevant than ever. People’s attention spans are short. They’re constantly bombarded with choices. You need to grab them immediately to avoid losing them entirely.

A “Maui Waui Hawaiian Pie” works to brand it uniquely while still being obvious. However, “The Ailina,” a street in Kona, is too inside of a reference to ever outperform the previous example.

This concept extends beyond menu items to branding as a whole. Consider a pizzeria’s tagline. A vague or generic tagline like “Fun and More” or “Great Eats” doesn’t really say much. It’s forgettable. In contrast, a specific and descriptive tagline – “Pizzeria and Wine Bar,” for instance – instantly informs the customer about what to expect. It’s straightforward, it’s clear and it’s effective.

The power of direct messaging can’t be overstated. While nuance and creativity have their places, especially in areas like logo design and interior decor, clarity and directness win when it comes to communication – whether it’s your menu, your marketing, or your tagline.

In our industry, getting caught up in trying to be different or unique is easy. We want to stand out, to be memorable. But sometimes, in our quest for originality, we lose sight of what really matters – communicating effectively with our customers.

Remember, your customers are looking for an answer to a simple question: “What can I expect here?” The more directly and clearly you can answer that question, the more likely they are to walk through your doors. It’s about meeting them where they are, speaking their language, and delivering what they’re looking for without making them work for it.

So, as you think about your menu, branding and marketing strategy, take a page from Barry Gordy’s book. Don’t bore your customers with unnecessary fluff.

Get to the chorus. Look at these two versions of a description, the first with too much fluff.

Mozzarella Sticks:

These mozzarella sticks do the trick with our signature marinara topped with our special blend of Romano. You gotta try it, to anything else, fuggetabout it.

Just say the menu item with only what will resonate to convey the point effectively.

Mozzarella Sticks:

Lightly fried, made in-house mozzarella topped with signature marinara and Romano

Be clear, be direct, and watch as your message resonates with efficiency.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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What do you do with Canned Vegetables? https://pizzatoday.com/topics/menu-development/what-do-you-do-with-canned-vegetables/ Thu, 21 Dec 2023 19:34:08 +0000 https://pizzatoday.com/?post_type=topics&p=146783 Canned Veggie to Pizza Topping Star Writing this article brought me back to the R&D days of Wholly Stromboli. I had many pie-in-the-sky ideas about which products I would and would not use in my restaurant. Settling for canned roasted red peppers, peeled garlic in a plastic jug, and pickled jalapeño, for convenience’s sake, were […]

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Canned Veggie to Pizza Topping Star

Writing this article brought me back to the R&D days of Wholly Stromboli. I had many pie-in-the-sky ideas about which products I would and would not use in my restaurant. Settling for canned roasted red peppers, peeled garlic in a plastic jug, and pickled jalapeño, for convenience’s sake, were options that I initially did not want to consider. Because I prided myself on using only the freshest ingredients and loved the flavor and aroma of a fresh clove of garlic or the taste and texture of fresh roasted red peppers, I was going to figure out the labor and efficiency piece. I am sure you know how that worked out. Of course, I buy whole peeled garlic in a plastic jug, canned roasted red pepper, and as for the jalapeños …  I only switched to fresh sliced jalapeños about a year ago.

My point is if you plan to do any amount of volume in your restaurant, you’re probably going to have to plan on using canned veggies, and while I consider some canned veggies like sliced Spanish olives and pickled jalapeño a commodity, other things like artichoke hearts, fire-roasted green chilies, roasted red peppers and especially tomatoes can vary in taste, texture and quality.

How much to spend should be driven by your price point and your target food cost. For what I consider commodity canned goods, my main focus is the consistency of the product and pricing. However, when we’re talking about canned tomatoes, I pull out all the stops! I only use the best. I want a tomato that is packed fresh from the field, not subjected to excess heat during the canning process, and does not contain any preservatives.

Fire-roasted green chilies are one of my favorite ingredients to use in soups, ‘bolis and pizzas. We are pretty spoiled here in Colorado because we have some of the best fire-roasted Hatch green chilies around. One of my favorite fall traditions is going to pick up a bushel of fresh fire-roasted chilies, but hand peeling and dicing bushels of them is not practical and the labor cost does not make good financial sense for my operation.

When looking for a canned Hatch green chili, I want moderate heat and minimal residual skins, seeds, stems or crowns. There are different levels of quality, and you will find less of that waste material in a higher-quality product. A note about diced Hatch green chilies: they are a potentially hazardous product and must be handled properly according to HACCP guidelines for storage. Therefore, they must be stored below any ready-to-eat foods. When storing them, I prefer to drain off some of the natural juices, only retaining enough to keep them from drying out. I prep them into the containers that we use on the line and use a perforated scoop to portion them for use in recipes.

I prefer artichoke hearts canned in their natural juices instead of a marinade. Not that I don’t like the taste of the marinade, but I use artichokes in a variety of salads, pasta dishes, pizzas and stromboli, and the marinade will overpower the other flavors. I prefer to store these in their juices, enough to cover them. They tend to be in large pieces, so I cut them in half.

I find there is a balance between retaining some of the natural juices of canned vegetables and draining them completely. On one hand, storing them on your makeline with the juices intact will preserve the quality and prevent them from drying out. On the other hand, too much juice will make for a soggy pizza or stromboli and add unwanted flavors to your pasta dishes. My preferred method is to store these ingredients on the line, with enough juice to cover the ingredients. I prefer to use a perforated portion cup or scoop so that the juice can be drained off at the time of use. I don’t find it necessary to rinse most vegetables, however, if I am using beans in a salad, I do prefer to rinse them before use.

Canned vegetables are convenient to use, easy to store, have a long shelf life, and are generally safe because the heat during the canning process kills most bacteria. That being said, it is important to handle canned goods properly to ensure the safety of your guests.

Here are a few tips for safely handling canned goods. Cans should be inspected during the receiving process. Significantly dented cans, especially if the dents are located on a seam whether it be along the lid, bottom or on the side seam should be separated from the rest of your inventory and labeled for return to your distributor. If you drop a can and cause the dent yourself, open the can immediately, place the contents in another container, and put the product into rotation. Ensure that your can opener blade is clean, sharp and in good working condition. Dirty blades can potentially contaminate food products with deadly bacteria, and dull blades can cause injuries. Partially attached lids are dangerous and can cause nasty injuries to your team. Do not store ingredients in opened cans. Place them in an NSF-approved container with a day dot as directed by your local health department guidelines.

While you may not think of canned corn as a typical ingredient in a pizzeria, corn is a creative way to bring some diversity to your menu. Take your basic green salad, add canned corn, grilled chicken, avocado, jalapeño rings and tomato for a fun southwestern salad. Zip up your ranch dressing by adding diced, canned jalapeño or green chilies and Buffalo sauce.

Elote corn or Mexican Street Corn is a dish that is typically made with roasted corn stripped from the Cobb, blended with mayonnaise, crema, Cotija cheese, and a chili lime seasoning. My version of Mexican street corn pizza is a creative spin on the popular dish. I make a white pizza, using cream cheese blended with diced, canned green chilies as the base and mozzarella cheese, drained canned corn tossed in lime juice, cayenne pepper, cumin, granulated garlic and chili powder, add grilled chicken, and jalapeño rings, and bake. Top with the seasoned corn and drizzle with a dressing made from a mixture of crema and mayonnaise and dress with fresh cilantro.

Summed up, canned veggies add efficiency and convenience to our operations, but why not have a little fun with them as well?

MELISSA RICKMAN is co-founder of Wholly Stromboli in Fort Lupton, Colorado, and member of the World Pizza Champions.

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The versatile Pesto sauce can be used as topping, base, marinade, dressing https://pizzatoday.com/topics/menu-development/the-versatile-pesto-sauce-can-be-used-as-topping-base-marinade-dressing/ Thu, 21 Dec 2023 18:45:52 +0000 https://pizzatoday.com/?post_type=topics&p=146781 Magical Pesto Pesto is one of those magic pizza toppings that can turn the most basic pie into something really special. The classic recipe is comprised of just a few ingredients but there’s no limit to putting your own unique spin on it. While most people associate pesto with the basil and garlic heavy version, […]

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Magical Pesto

Pesto is one of those magic pizza toppings that can turn the most basic pie into something really special. The classic recipe is comprised of just a few ingredients but there’s no limit to putting your own unique spin on it.

While most people associate pesto with the basil and garlic heavy version, there are quite a few traditional variations depending on what region of Italy you are in. The celebrated, and extremely delicious, pesto that is comprised of pine nuts, basil, garlic, Parmigiana Reggiano, Pecorino and extra virgin olive oil originated in Genoa in the province of Liguria. To truly make this in the Genoese way, a mortar and pestle are required. In Calabria, pesto all Calabrese consists of roasted bell peppers, garlic, black pepper, basil, cheese and olive oil. Sicily’s version is very similar but with the addition of tomatoes. Other countries have their takes on pesto such as in France you have Pistou, which is a combination of basil, parsley, crushed garlic and grated cheese. Spain makes Romesco, which is a red paste of Romesco chili peppers blended with tomatoes, sweet red peppers, pine nuts, garlic and olive oil.

Six Components to Pesto

Regardless of what type you are making, there are six components to any pesto:

Greens and herbs: Basil is the most common, but you can add or sub anything from cilantro to arugula to kale and even throw in some chives or mint. Of course, you can add other vegetables and fruits that aren’t green such as tomatoes and bell peppers.

Cheese: Traditionally aged, hard cheeses like Parmigiano-Reggiano or Grana Padano are used as they have a sharp, salty flavor. But you can also use other cheeses such as Cotija, Manchego or aged Cheddar. If you want to do a vegan version there are a lot of nut cheeses out there or you can forgo the cheese entirely and add in a squeeze of lemon and an extra pinch of salt to balance it out.

Nuts or seeds: There are so many options when it comes to this component. Pine nuts are delicious but they are very pricey so a few other great options are walnuts, cashews, pumpkin seeds, sunflower seeds and pistachios. You can enhance the flavor by toasting the nuts or seeds before adding them to the pesto.

Oil: I’m a purest when it comes to oil and almost always lean towards a good quality extra virgin olive oil. That’s not to say there aren’t other great oils out there and each has its own use.

Garlic: This is a big one and a very distinct flavor of pesto. That’s not to say you can’t substitute it for another plant in the Allium family. Spring garlic, leeks, green onions and chives will make for an interesting pesto depending on what you pair it with.

Salt and other seasonings: As with every other pizza or dish you make, the correct salt is essential. If you’re using a saltier cheese, you won’t need very much, if any at all, but don’t forget to taste the finished product.

Non-Traditional Pesto Ideas

After you’ve made your ideal pesto it’s time to put it on a pizza. Pesto is one of those toppings that go great with both veggies and meat. You can add it separately onto the pizza or use it as a marinade for other toppings such as chicken, pork, onions, kale or even a white fish or shrimp. Here are a few ideas to get you started

  • Sun-dried tomato pesto with artichoke hearts, feta, Kalamata olives and red onion.
  • Sunflower seed and lemon basil pesto with roasted fennel, Italian sausage and sweet onion.
  • Arugula pesto with anchovies, thinly sliced lemon and breadcrumbs
  • Cilantro pumpkin seed pesto with poblano chilies, Cotija, delicate squash and leeks.
  • Roasted red pepper pesto with eggplant, zucchini and sweet onions.
  • Pistachio pesto with mortadella and burrata.

The application of pesto is an essential part of the pizza — how and when you add it to your pie. If you put it on pre-bake you can either use it as the base of the pizza, use a squeeze bottle or pastry bag to drizzle it on or dollop it on top with a spoon. If you use it as the sauce on the base, I would recommend making the pesto itself thinner by adding more oil or even a bit of water so it’s easier to spread. The other option is to add the pesto post bake, which is my current favorite way. Putting the pesto on after it comes out of the oven is visually more appealing as it keeps its vibrant color. A squeeze bottle is also quicker and for the most part you get a better yield on the product.

Pesto is very versatile. Not only is it fantastic on pizza but it can and should be cross utilized throughout your menu. Don’t hesitate to make it into a side dish, think burrata with pesto and toasted focaccia. It can be thinned out into a dressing mixed with seasonal veggies or used as a pasta sauce option. You can marinate chicken or beef in it for toppings or something as simple as a dipping sauce.

Try this pesto pizza recipe.

Go Fish

This recipe features anchovies, Brussels sprouts, lemon and an arugula pesto.

Get the Go Fish Recipe.

Audrey Kelly owns Audrey Jane’s Pizza Garage in Boulder, Colorado.

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Cyber Threats to Businesses https://pizzatoday.com/topics/operations/cyber-threats-to-businesses/ Thu, 21 Dec 2023 15:11:57 +0000 https://pizzatoday.com/?post_type=topics&p=146780 Countering cyberattacks on restaurants Last April, a cyberattack hit NCR and its Aloha POS, one of the restaurant industry’s leading point-of-sale (POS) systems. While the ransomware attack did not disrupt in-store purchases, it halted other key operations at restaurants across the country, including online ordering, gift card transactions and back-office functionalities like payroll. It was […]

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Countering cyberattacks on restaurants

Last April, a cyberattack hit NCR and its Aloha POS, one of the restaurant industry’s leading point-of-sale (POS) systems. While the ransomware attack did not disrupt in-store purchases, it halted other key operations at restaurants across the country, including online ordering, gift card transactions and back-office functionalities like payroll.

It was yet another reminder of the ongoing work of nefarious online actors and the continuous threat they pose to restaurants.

“Remember that our adversaries run businesses, too, and they want to fuel their own bottom line,” says Gunnar Peterson, chief information security officer at Forter, a fraud prevention technology company.

While any business, big or small, is at risk of a cyberattack, restaurants – from independents to franchises to enterprises – remain a particularly compelling target given the industry’s growing reliance on technology, the large amounts of personal data restaurants often possess and the other more pressing issues (inflation, customer service and labor, for instance) capturing their immediate attention and nudging cybersecurity down the list of concerns.

“There is plenty of valuable data for the taking if it is not adequately protected,” reminds Shelby Menard, an attorney with Plano, Texas-based Spencer Fane LLP who works in cybersecurity and data privacy.

Cyberattacks on restaurants

According to Brady Harrison, director of customer analytics solution delivery at Kount, an Equifax Company, basic ransomware activity like NCR encountered – encrypting or denying access to a system or files until a ransom is paid – remains prevalent, though account takeover attacks are on the rise.

With consumers calling for easy, streamlined experiences, restaurants have increasingly rolled out online
ordering and mobile apps. While such digital platforms appease consumer demand and help eateries secure sales, they also hold payment information, loyalty points and the like, which make them a prime target of fraudsters.

“And if accounts are hacked, the restaurant faces revenue loss, reputational damage and security non-compliance fines,” Harrison says.

Card testing is also becoming more commonplace. This happens when criminals make small, inconspicuous purchases testing the validity of stolen payment information, buying a fountain drink or cookie perhaps.

“Not only does the restaurant lose the revenue from the sale when the cardholder disputes the unauthorized purchase, but the restaurant also pays an authorization fee for an interaction that has no profit,” says Harrison, who has seen restaurants ring up $30,000 authorization bills after getting card tested.

Menard also sees cybercriminals hacking into restaurant POS systems, installing malware and snagging customers’ financial data and other private information.

4 steps to cybersecurity vigilance

As restaurants continue embracing technology and cyberattack risks refusing to budge, vigilance is key to warding off victimization. Though nothing will fully insulate a restaurant from a cyberattack event – after all, unscrupulous actors can be especially crafty and persistent – Peterson says, “A few careful steps will help you outrun the bear most of the time.”

  1. Create a risk management plan. A risk management plan includes a continuous cycle of discovering, assessing and remediating any cyber risks, such as regularly updating software, particularly on the POS, and ensuring encryption and firewalls are being used to protect sensitive data. Menard suggests each restaurant
    appoints a specific person to execute this IT responsibility, even if that means overseeing a relationship with a managed service provider as an alternative to in-house IT personnel.
    “No matter the size, all restaurants should have someone conducting and managing their security,” Menard says.
  2. Train staff on cybersecurity issues. To minimize risk against scams and cybersecurity threats, operators should alert employees to common cyberattack strategies.
    Menard suggests basic security training for any employee holding a company e-mail address or access to the secure system.
  3. Implement strong password policies: Weak passwords like NYCPizza or password123 are among a restaurant’s top vulnerabilities. At the minimum, restaurant leadership should establish password policies requiring a combination of numbers, letters and symbols. Passwords should also be changed every 2-3 months. Even better, restaurants should incorporate multi-factor authentication. A multi-step account login process increases a restaurant’s protection from cybercriminals, Peterson notes.
  4. Keep antenna up: Like it or not, cybersecurity demands constant attention and vigilance to spot vulnerabilities or, worse, an attack.

According to Harrison, common red flags for account takeover fraud include multiple failed login attempts over a short period of time, data points inconsistent with a customer’s typical action (like a different device ID or IP address) and unusual activity once the user is in the account, such as changing the payment information or draining loyalty points.

On the card testing side, Harrison encourages operators to look out for a large number of low dollar amount transactions. Once fraudsters detect an easy mark, he says they will act quickly to do as much damage as possible before detection.

“Watch for unusual patterns, such as multiple transactions from the same IP address or device, an unusually high authorization decline rate or a sudden spike in chargeback rates,” Harrison says, adding that a service provider native to the restaurant’s POS or customer relationship management software can help a restaurant regulate risk.

What should a pizzeria do if it suspects a cyberattack?

While a proactive approach to cybersecurity is a restaurant operator’s most important cybersecurity step.

“You don’t want to be looking for buckets when your house is on fire,” Brady Harrison of Kount reminds.

Online criminals can be a clever bunch capable of hurdling even the most well-designed safeguards.

If a pizzeria suspects it has been compromised, Harrison suggests leaning on the expertise of providers to mitigate the attack’s damage. The restaurant’s ecommerce provider, for example, might have a baked-in solution or a plugin to an order management system.

Pizzerias should also have the ability to operate offline for a bit in “limp mode,” Forter’s Gunnar Peterson says. That way, the eatery can continue serving customers as opposed to shutting down the shop until a resolution arises, which compounds a cyber event’s negative impact.

Finally, restaurant leadership should alert local law enforcement as well as the eatery’s cyber insurance provider. A breach attorney, in particular, can provide critical assistance in helping a restaurant navigate a complex, unfamiliar problem.

DANIEL P. SMITH Chicago-based writer has covered business issues and best practices for a variety of trade publications, newspapers, and magazines.

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Crafting Our Next Great Pizza Makers https://pizzatoday.com/topics/employee-management/crafting-our-next-great-pizza-makers/ Wed, 20 Dec 2023 16:45:41 +0000 https://pizzatoday.com/?post_type=topics&p=146777 Training Pizza Makers Takes Patience As an owner or an operator of a pizza shop you are undoubtedly the master of your craft and the master of your domain. You have a product that you take great personal pride in. Over many years you have worked tirelessly to create, build and maintain a loyal audience […]

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Training Pizza Makers Takes Patience

As an owner or an operator of a pizza shop you are undoubtedly the master of your craft and the master of your domain. You have a product that you take great personal pride in. Over many years you have worked tirelessly to create, build and maintain a loyal audience of customers who love the pizza you make. The laws of nature dictate that you cannot forever be the only one making those beautiful pies 24/7. The time inevitably comes when you need to train someone else to take that lead position of pizza maker that you have perfected. It can be a daunting task at first, but it need not be. There are some basic ideas that need to be adhered to when training that next great talent.

Consistency is going to be key to maintaining that loyal following. Your new pizza maker will need you to give them the tools to succeed. The first tool you can give them is your patience. Rome was not built in a day, and your protégé will not be a master overnight. Have realistic expectations for the time involved with their growth. Remember how many of your first pies were served straight to the garbage can. You are not cloning yourself. If you’re ready for another Rome reference, remember that all roads lead to Rome. What we mean here is that we are looking for a great finished product from the new pizza maker. As long as they are following your guidelines then be patient and allow them to create in a way that best suits them. They may not put eight pounds of pressure on their index finger on the left hand the way you do when stretching out a piece of dough. That’s fine. Resist the urge to micromanage and allow them to grow and develop their own comfort zone so long as the finished product is consistent with what you have long created.

Training Pizza Makers in Each Station

Pizza making is a craft and you cannot train a master craftsman overnight. For some it will take weeks to master a station and others months, but each station in the process must be mastered first before moving to the next.

Start with making dough. The trainee should first become an expert at making dough. This does not mean just four steps in the mixing bowl, rather they need to be taught a full understanding of the composition of dough from flour, yeast, hydration, etc. Only then will they learn how and why dough can behave and react in different ways. This will allow them the knowhow to troubleshoot any issues that may ever arise with dough if you are not there standing over their shoulder.

When it comes to opening and stretching dough, regardless of your style of pizza, it is once again important that they do this in a manner consistent with what you have always done. So many factors need to be spot on, the consistent thickness of the dough when it is stretched out, the makeup of the crust along the edge of the pizza, and the correct size and shape of the pie. It just takes time and experience to get to that desired sweet spot of craftsmanship. Be prepared to work with them and throw out an inordinate amount of dough. It is a long learning process for an art which you can do in your sleep but is a completely foreign concept to the trainee. Think of the muscle memory and feel that you have when it comes to handling dough. You did not develop that overnight. You were once a hot mess when you were learning. Now be patient when creating the next great pizza superstar.

Next comes the actual construction of the pizza. Though this part may seem less complex it is still important for that new pizza maker to spend an adequate amount of time training on this station as well. Consistency in the amount of and distribution of the sauce needs to become second nature. For those of you who do not use measured portions of cheese, the maker will need to learn the correct ratio of cheese to be using. When it comes to topping a pizza, many rookies think that more is better. Taking the time to learn the station and not overtop pizzas will be key to developing that comfortable and consistent repetitious motion when pizza making.

The baking of this beautiful creation is where all the training now comes through to fruition. For those who use conveyor ovens you are in luck because a lot of this portion of the process is now automated for you. For the rest this part takes careful consideration and focus. We rarely cook one pizza at a time so the ability to cook dozens of pies at one time often across multiple ovens is a true art. There is a uniqueness in the cooking styles of many different types and brands of ovens. Many factors come into play from cooking on hot spots, to rotating a pizza and putting it back in the same spot, developing a rotation across decks and ovens to always keep an order for stone heat recovery, and keeping those cooking surfaces swept clean. Taking the time to work side by side with your trainee on this part will help them overcome the nerves of not cooking a pizza properly or losing control of the rotation of where every next pizza should be cooked. You will serve as a safety net for them in this ever-stressful part of the process.

And lest we forget the fun of launching pizzas off peels for the first time. Remember how many times you ended up sending piles of cheese and toppings off the pizza and into the oven only to burn into a smoky mess that needed to be cleaned up. How long did it take you to learn how to launch a pie into the oven that came off the peel in a round shape? Certainly, those who worked with you in the beginning saw their fair share of your pizzas that came out shaped like a football. It takes time. Patience is key to creating a consistent pizza maker. The amount of time it takes will not be the same for everyone. A commitment to patience and consistency when training will pay off as these new pizza makers are the ones that will carry your now great brand into the future.

Michael Androw owns E & D Pizza Company in Avon, Connecticut.

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Non-Owned Auto Insurance for Pizzerias https://pizzatoday.com/topics/operations/non-owned-auto-insurance-for-pizzerias/ Wed, 20 Dec 2023 16:10:10 +0000 https://pizzatoday.com/?post_type=topics&p=146776 Insuring Safe Delivery Pizza is the ultimate delivery food item. Whether you deliver your own pies or rely on a third-party provider like DoorDash or Uber Eats, odds are that your business relies on pizza delivery. However, if your vehicle insurance isn’t right, delivering pizzas can cost you a bundle – even your whole business. […]

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Insuring Safe Delivery

Pizza is the ultimate delivery food item. Whether you deliver your own pies or rely on a third-party provider like DoorDash or Uber Eats, odds are that your business relies on pizza delivery.

However, if your vehicle insurance isn’t right, delivering pizzas can cost you a bundle – even your whole business. A gap in coverage can leave you holding the bag, and it can be a very expensive bag indeed.

Here’s what you need to know to ensure that your business is protected from financial liability relating to car accidents involving your delivery driver.

Specifically, we’re going to delve into the insurance product known as non-owned auto insurance, with the expert advice of Rob Hoover of Risk Strategies, a specialty insurance brokerage and consulting firm, where he’s vice president of business development, and director of the hospitality insurance program.

What Is Non-Owned Auto Insurance?

Hired and non-owned auto (HNOA) coverage protects the business and the business owner as an individual from liability when an employee or third-party contractor is driving a non-owned-by-the-business car for business purposes. If anyone (owner, employee, contractor) is driving a vehicle that is not owned by the business and causes damage or injury, the owner and/or the business may be held liable. (While “hired” and “non-owned” are two different coverages, they are typically bundled in a single product called HNOA.)

Hoover describes HNOA insurance as a second line of protection, designed to fill in the gaps that may exist in the constellation of insurance coverage that exists for non-owned cars, including employee-owned vehicles, owner-owned vehicles, and hired (rented or leased) vehicles. “It doesn’t cover the individuals, it covers the business. It covers the legal expenses which result when an employee is found to be liable for causing bodily injury and/or property damage.”

In terms of assigning financial responsibility, “most attorneys will first name the driver, then they’ll name the owner of the business, and then they’ll name the business,” says Hoover.

“They look to the personal auto policy first. If there’s not enough coverage, then they look to the non-owned auto policy, which fills in the gap.”

Covering Gaps in Insurance Protection

What kind of gaps are we talking about?

GAP: your employee-drivers use their own cars, and don’t have the business use coverage they should have. Personal auto insurance does not cover business use.

GAP: your employee-driver has insurance covering business use but the claim exceeds the limits of their commercial policy.

GAP: your employee-driver forgot to renew their regular or commercial auto insurance and is  driving uninsured.

The same gaps apply when the owner or an employee drives the owner’s personal car, which should also be insured for business use.

When you rely on a third-party delivery service, there’s some uncertainty about liability – more on that below. That uncertainty represents another potential gap.

Why You Need HNOA Insurance

HNOA covers your liability when your employee is driving for work purposes. Even though the driver’s insurance should be first in line, you need to cover unexpected gaps. If you don’t have adequate coverage, you risk being held liable for damage to other vehicles and property, and for medical bills for injured parties.

Many deliver drivers are young and inexperienced. The odds are high that they’ll fail to secure business-use commercial insurance; lose their insurance; neglect to pay their insurance; or have low coverage levels. It’s not fair and not wise to rely on them to protect your business.

The bottom line is that any time your employee is on the clock and involved in an accident, your business is exposed to risk. While having all employees exclusively drive business-owned vehicles resolves this problem, it’s not financially feasible for most operators.

Please note that HNOA does not cover:

  • When your employee is off the clock, driving for personal purposes.
  • Damage to your employee’s (or your privately owned) car.
  • Your employee’s (or your, if driving) medical expenses.

Who Needs HNOA Insurance?

Hoover replies: “any business in which employees drive their own cars for delivery or other business purposes, ever. I include it on every policy that I write, because you never know when an employee or somebody uses their own vehicle in the scope of the business. I would rather they have the protection in place instead of going ‘oh, man, I should have included that’.”Even if you don’t offer delivery, you may occasionally send employees out on errands, so you should have this protection unless they use a company-owned car.

Who Doesn’t Need HNOA Insurance?

If your driver-employees drive business-owned cars 100 percent of the time, and you don’t use third-party drivers, you shouldn’t need it. However, Hoover still advises that every business owner get it anyway. If you send an employee out in their own car to buy ingredients or to pick up a co-worker, and they get in an accident, you’ll need this protection.

Third-Party Delivery

If you use a third-party or hire a driver as an independent contractor (IC), you are still potentially exposed to liability.

Hoover notes that “some litigation is potentially bubbling up related to third-party delivery. I think that’s evolving right now.” He asks “do you have an adequate contract releasing you from liability for their actions? What’s the contractual language you’re using to sign that responsibility off for the individual operator? I think the big nationals are getting that sign-off. But the reality is that the smaller operators” are not adequately released from responsibility in their contracts, says Hoover.

Your agreement with your third party/IC may include assuming responsibility to obtain and monitor employee insurance documentation. However, “the enforcement of the requirements is equally as important as the articulation of them. If you fail to collect proof of required coverage and monitor it for updates (such as when policies renew throughout the year) you are providing yourself little protection in a claim. Often, your corporate insurance policies require you to be doing this and failure to do so can negate coverage,” according to the Risk Strategies website.

Variables

Circumstances vary.

“It is truly carrier by carrier,” observes Hoover. Talk to your insurance representative.

State laws govern insurance coverage. While minimum insurance is mandatory for all drivers in most (but not all) states, the financial limits vary. If your business delivers in two states, make that part of the conversation.

Cost of coverage will vary. Ask your insurance carrier about hiring and employment best practices that will save you money if you adhere to them, such as documenting motor vehicle reports, driving records, insurance checks, and car checks.

Conclusion

It’s critical that every owner have a thorough and transparent dialogue with their insurance representative. Between property damage and personal injury, the potential liability in an accident can get sky-high fast.

“I don’t think most people read their policy enough to know that putting that sign on the top of your vehicle changes your own personal auto policy,” says Hoover. His own son got a job at a pizzeria, “and loved it. And I said ‘the one thing you can’t do, kid, is you can’t deliver pizzas with your own vehicle. I’ll support you in this job, but I don’t want to take that liability while you’re driving for work.’”

Annelise Kelly is a Portland, Oregon-based freelance writer.

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Effective Soft Open Week for a New Restaurant https://pizzatoday.com/topics/operations/effective-soft-open-week-for-a-new-restaurant/ Wed, 20 Dec 2023 15:45:40 +0000 https://pizzatoday.com/?post_type=topics&p=146772 Keys to a Successful Soft Opening Opening a new restaurant is incredibly difficult. Every new restaurant we open, I’m pretty confident, takes a few years off my life. The notion that we’ll gather this brand new workforce together and they’ll be prepared for the onslaught of a new restaurant’s initial push is counterintuitive in two […]

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Keys to a Successful Soft Opening

Opening a new restaurant is incredibly difficult. Every new restaurant we open, I’m pretty confident, takes a few years off my life. The notion that we’ll gather this brand new workforce together and they’ll be prepared for the onslaught of a new restaurant’s initial push is counterintuitive in two ways. How will newbies get it, and why are we going into the world with a massive pop of new business while we’re at our weakest? We do it because the place needs to get open.

Additionally, people immediately judge this new restaurant like it’s a professional band playing Madison Square Garden when, in reality, the bandmates only met a few days ago. With that said, there are a few things to take a brand new restaurant’s soft open to set it up for success.

A Restaurant’s Soft Opening Week Roadmap

We opened the first Andolini’s on a Saturday, like complete idiots, and got rocked to the nth degree. It was our smallest opening ever, but we had no systems or situational awareness to prepare for that day. The dish pit overflowing with dirty cups and plates to the back door would inform you that we were in over our heads.

To avoid that yourself, here is a solid workflow for the week leading up to a soft open and how to set up the open for success.

Monday: Game-On

Welcome your new staff with a blend of legal paperwork and a healthy amount of brand immersion. This isn’t just about ticking boxes; it’s about lighting a fire of excitement in them. They should leave feeling part of something bigger, ready to bring their A-game. Day one is about emotion and excitement to carry them through this crazy week and basic regulatory compliance.

If you have the option, this week of training will go significantly easier with transfer employees trained at other locations. To pull this off for store two and beyond, over-hire in the months leading up to a new store launch. It’s a lot easier to have someone captain the football team when they’ve spent some time at the high school; it’s tough to expect someone to be captain of the football team on their first day of freshman year.

Tuesday: The Learning Curve

The kitchen crew dives into the menu while front-of-house staff get up to speed with service standards. Meanwhile, you’re the conductor, fine-tuning every last detail, from licensing to décor. This is about learning basics and knowing them for a fact. Each trainee must perform the tasks, not simply read a menu. Only through physical interaction can most people KNOW a task.

Wednesday & Thursday: Redundancy is Key

Drill the training. Over and over. This is where your POS system and service scenarios come into play. Role-playing is crucial – it’s all about trying it in person, not just staff nodding their head when you ask, “Do you get it?” Cap off each day with team food tastings and keep morale high. You’re building a team; they must develop an allegiance to your brand and each other.

Friday: The VIP Soft Open

Train by day, but come evening, it’s showtime. Host an invite-only soft opening for a friendly crowd of VIPs—people like family, investors and Big Wigs who helped you reach this point. The focus is on team performance on this night. Servers practice with the full menu, and you get a front-row seat to the operation. Take notes, make a toast and watch how things work when a restaurant is filled with people.

The soft opening should be a celebration, but stay aware of it. The staff needs to understand and learn on this first night. Servers need to place all the food orders into the POS and learn where things are for muscle memory. The kitchen must create every single item multiple times, no matter how you might fear the
increasing food cost; if they don’t learn it now, it will cost you in the long run. Situationally, you’ll discover things that don’t make sense. These hiccups you can correct on your Sunday adjustment. Enjoy the night, but take notes throughout and keep it upbeat. Don’t let the night be too hard but not too easy.

Saturday: The Real Deal

An all-day soft open with timed guest slots prevents kitchen chaos and offers valuable, continuous training.

You should have a full day packed with appointment settings for guests to arrive. Anyone who would like to try this new restaurant should be given the opportunity, but choose set times, such as 30 or 45-minute increments from opening to close, so you are consistently busy but never overwhelmed. Additionally, customers should choose their menu items from a bowl to have a solid mix of items in the kitchen. Otherwise, you might have a full restaurant ordering the signature item, while the lesser ordered items never get the muscle memory needed for the kitchen to understand them dependably.

Have the servers walk through their full server sequence as a role-play. If they’re cashiers and not servers, the same rules apply. Perform all the
upsell verbiage and scripting that would occur with a paying customer, even if their order is pre-determined.

Repetition is your friend. A Scosche of make-believe is occurring here, but what is not fake is the need to learn as quickly as possible. They should fail now with non-paying guests on Saturday than with Monday’s paid guests who have more considerable expectations.

Sunday: The Adjustments

Sunday is your rest day for your staff, a day for them all to get their lives checked and take a break before the marathon starts. This is not your day off at all; this is the day you go hard in the paint, looking at everything that went wrong during training and fixing it as fast as possible. This typically means more shelves where they are needed in the kitchen to rearranging equipment, POS issues, like adjusting the printers and menu build so that come Monday, you have everything ready or at least as ready as possible to proceed profitably.

Monday: Opening Day

No matter what you do, opening day will always be insane. You might have a grand opening a few weeks later, but in reality, this will be your grand opening day. Customers will come in with high expectations, and you can do as much as possible to stay in line with those expectations with a relatively new workforce. Mitigate situations and be in front of problems directly by connecting with customers throughout the day. Ninety percent of customers will absolutely understand this is your first day and things go wrong. While 10 percent are seeking to have an issue with everything and will not be your longtime customer.

Most of your customer demographic has not worked a restaurant job before, so their expectations and awareness of our industry will differ from yours. They don’t get it, but here’s the thing: it’s not their job to get it; it’s your job to help them understand and enjoy their time with you, however possible.

Throughout this process, remember positivity and adaptability are your best tools. There will be stumbles, but how you handle them defines your success. You’re not just opening a restaurant; you’re creating an experience, a community, a place people will love from day one.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Guide to the 2023 National “Best Pizzas” Lists https://pizzatoday.com/topics/industry-news/guide-to-the-2023-national-best-pizzas-lists/ Wed, 20 Dec 2023 11:34:51 +0000 https://pizzatoday.com/?post_type=topics&p=146070 Guide to the 2023 Best Pizza Lists See who’s making Best Pizza Lists so far in 2024. We scoured the Internet in search of this year’s leading national best pizza lists. Did your pizzeria make one of this year’s top pizza lists? Making best pizza in the US, state, region or even world can be […]

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Guide to the 2023 Best Pizza Lists

See who’s making Best Pizza Lists so far in 2024. We scoured the Internet in search of this year’s leading national best pizza lists. Did your pizzeria make one of this year’s top pizza lists? Making best pizza in the US, state, region or even world can be a game changer for pizzerias. Be sure to bookmark this guide and visit it often. As new best pizza lists publish, we’ll update this guide.

Check out who drew national attention for their pies this year. Each “best pizza” list is based on its own criteria using expert panels, audience votes, reviews or other factors. Here are the biggest pizza lists of 2023:

Pizza Today Names Pizzeria of the Year 2023

pizzeria exterior, marquee sign, Modern apizza, pepperoni pizza, new haven, connecticut, New Haven style pizza, apizza, 2023 Pizzeria of the Year

BREAKING: Pizza Today has named Modern Apizza in New Haven, Connecticut, the 2023 Pizzeria of the Year. Congrats to owner Bill Pustari, family and his amazing team! The New Haven Style pizza place is the no. 1 pizzeria in U.S. Read more about Modern Apizza and its place in pizza history.

Reader’s Digest names the Best Pizza in Every State

For this list, its editors say, “We’ve done the detective work to find the best pizza in every state, using a combination of local knowledge, sales figures, rave reviews, and simply following our noses.” The selection for each state includes details about the pizzeria and what it’s known for. While some selections follow other popular best pizza in the state lists, for states for like Florida, Steve’s Pizza made the cut and in Iowa, Great Plains Sauce & Dough Co. made the list. Check out the complete list of the Best Pizza in Every State by the Reader’s Digest.

Top 50 Pizzerias in the World Announced

Tony's Pizza Napoletana, 2022 Pizza Today Pizzeria of the Year, line of customersTop 50 Pizza released its newest pizza list naming the Top 50 Pizzerias in the World. Two Italian pizzerias tied for first place: 10 Diego Vitagliano Pizzeria in Naples and IMasanielli – Francesco Martucci in Caserta. Una Pizza Napoletana in NYC placed 2nd on the list and the only American pizzeria to make the Top 10. Razza Pizza Artigianale in Jersey City, NJ, came in at No. 11. Portland, Oregon-based Ken’s Artisan at No. 18 and Tony’s Pizza Napoletana in San Francisco at No. 19 round out the other American pizzerias in the Top 20 Best Pizzerias in the World. Go to the complete Top 50 list. 

Yahoo releases its Top Black-Owned Pizza Spots Around the Country

Yahoo spotlights black entrepreneurs making their mark in the pizza industry. There are some familiar faces on their list of Top Black-Owned Pizza Spots Around the Country including Nashville-based Slim & Husky’s and Last Dragon Pizza in Queens. Also making the list are Down North Pizza in Philadelphia and Tank’s Pizza in San Antonio, Texas. Check out Yahoo’s Top Black-Owned Pizza Spots Around the Country.

The Washington Post names best pizza in America — region by region

The Washington Post just released its Best Pizza in America and the major daily is breaking it down region by region. This list was created based on experts, historians and pizza professionals and highlights all of the major pizza styles including New York, Chicago, Detroit, New Haven and Neapolitan. Check out The Washington Post’s best pizza picks.

Top 50 Pizza rates 50 Top Pizza USA 2023

Top 50 Pizza released its newest pizza list at the end of June. Top 50 Pizza debuted a few years ago and has built a reputation of having a solid best pizza list. The Italian Guide ranks American pizza and international pizza. There is even an awards ceremony held in Naples, Italy to recognize the winners and hand out special recognition like its Pizza Maker of the Year — Ferrarelle Award, which went to Dan Richer of Razza Pizza Artigianale in Jersey City, USA. Razza is a previous Pizza Today Pizzeria of the Year honoree.

pizza, Razza, jersey city, new jersey

Pepperoni Pizza, Razza, Jersey City, New Jersey

The Top 5 Pizzas in the U.S. from Top 50 Pizza include:

  1. Una Pizza Napoletana – New York, New York
  2. Razza Pizza Artigianale – Jersey City, NJ
  3. Ken’s Artisan Pizza – Portland, OR
  4. Tony’s Pizza Napoletana – San Francisco, CA
  5. Pizzeria Bianco – Phoenix, AZ

Check out the 50 Top Pizza USA 2023 and other special award recipients.

 

Food & Wine names 28 of the Best Pizza Places in the U.S.

Hellboy, Paulie Gee's, Brooklyn, NY

Hellboy, Paulie Gee’s, Brooklyn, NY

In June the epicurean magazine looked at 28 of the best pizzas in America. This list is highly concentrated on Neapolitan and artisanal pizza. You’ll notice a few newcomers on this best pizza lists like the San Francisco-based food truck Casey’s, alongside pizza royalty like Pizza Bianco in Phoenix, Pizzeria Mozza in L.A. and Paulie Gee’s in Brooklyn. Other New York spots made the list, like Sottocasa, Motorino, Di Fara and Keste.

Go to Food & Wine’s 28 of the Best Pizza Places in the U.S.

 

Yelp names its top pizza spots in the U.S. and Canada

Yelp’s list typically come up with pizzerias not listed on some of the other national lists. The reason is Yelp is using its reviews, ratings and algorithm to generate top pizza spots. What’s Yelp’s criteria? The review platform “identified businesses in the pizza category, then ranked those spots using a number of factors including the total volume and ratings of reviews.”

A few pizzerias making the Top 10 pizza spots are:

See who else made Yelp’s top pizza spots in the U.S. and Canada.

 

Taste Alas identifies 50 Most Popular Pizzas in the World

Taste Alas typically has an international focus with its pizza lists. This pizza list is fun because it’s outlining best pizza styles and sharing best places to try the pizza. Browsing the ranking, you’ll discover pizza styles you’ve never heard of. Several American pizza styles made the ranking.

A few of the highlights in the 50 Most Popular Pizzas include:

  • St. Louis at No. 50
  • Tomato Pie at No. 44
  • Grandma Pie at No. 42

See how many other U.S. pizza styles made the list. But did any American pizza styles break into the Top 10? New York was the only pizzeria to make the Top 10. See where NY style ranked.

Go to the Taste Alas’ 50 Most Popular Pizzas in the World.

 

Big7 Enjoy Travel names The 50 Best Pizzas In The United States

This best pizza list is factoring in tourism. Pizzerias can see a bump in tourist traffic when it makes a list like Big7. While Big7 did not list its criteria for their pizza selections, its pizza list includes pizzerias not commonly seen on other major Top Pizza lists.

On The 50 Best Pizzas In The United States, you’ll find:

Our 2022 Pizzeria of the Year ranked No. 1 on Big7’s list. Congrats Tony’s Pizzeria Napoletana in San Francisco, California.

Find out more pizzerias around America that made the The 50 Best Pizzas In The United States.

 

Pizza Today names 25 Pizzerias to Watch

Saving the best for last! Pizza Today, known for our Top 100 Pizza Companies and Hot 100 Independent Pizzerias lists has embarked on a new way of recognizing pizzerias’ efforts with our Pizzerias to Watch list. Pizzerias to Watch feature looks at the total operation, from sales and employee programs to community outreach and marketing. We present to you 25 pizzerias to watch as they continue to thrive and grow.

Here are 8 pizzerias appearing on the 25 Pizzerias to Watch list:

Check out the 25 Pizzerias to Watch and read a Q&A with the owners.

 

How can my pizzeria make a best pizza list?

Want to learn more about how to get your pizzeria in the spotlight? We have a few how-to and advice articles to help you get listed:

National Best Pizza Lists: Making the List

How to get media coverage

Man on the Street: Press On

 

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Pizza Festivals: Getting Involved with a Pizza Fest https://pizzatoday.com/topics/brand-marketing/pizza-festivals-getting-involved-with-a-pizza-fest/ Mon, 18 Dec 2023 21:06:51 +0000 https://pizzatoday.com/?post_type=topics&p=146755 Pizza Festivals are popping up across the country. Learn about participating and organizing a pizza event. Does your town have a pizza festival? If the answer is no, just wait. Festivals and events across America are popping up featuring all things pizza. One may be coming to your area soon. Or, you might even be […]

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Pizza Festivals are popping up across the country. Learn about participating and organizing a pizza event.

Does your town have a pizza festival? If the answer is no, just wait. Festivals and events across America are popping up featuring all things pizza. One may be coming to your area soon. Or, you might even be the one to organize a pizza event.

Some big named pizza festivals launched in 2023. More than 35 pizzerias participated in Dave Portnoy’s One Bite Pizza Festival in Brooklyn, New York, last September. Gabriella Ottaiano knew her pizzeria, Calabria in Livingston, New Jersey, needed to be one of them. “It was important for me to participate in the One Bite festival because Dave Portnoy did so much for my family and continues to support us,” she says. “His 8.9 score on our Calabria’s Crunchy Thin®️ was life changing for us — we are now nationwide.”

Ottaiano says it was an amazing experience. “5k loyal fans showed up in the pouring rain. It was absolutely beautiful,” she says. The logistics of participating in such a big event went smoothly for the pizzeria and its team. “The event was very successful because it was well organized,” she says. “They teamed up with Medium Rare. They did a spectacular job! We had 2-3 months to prepare and they provided an entire team for us for each pizzeria. They handled everything from building out our booth to handling the equipment.”

Organizing a Pizza Event

Pulling off a big pizza event can be a challenge, so we tapped two organizers in the pizza business, Tony Gemignani and Scott Wiener, to get into the weeds with organizing and logistics.

Tony launched the San Francisco Pizza, Bagel and Beer Festival on a North Beach street next to Tony’s Pizza Napoletana last August. But he’s not stranger to executing large-scale events like the Guinness World Record for the Longest Pizza in the World.

Scott is a veteran pizza event organizer. He started Slice Out Hunger in 2009 with its $1 Pizza Party in NYC. What began with $500 fundraiser has grown to multiple campaigns raising more than $1 million to fund hunger relief efforts.

Why Start a Pizza Festival?

Pizza festivals require a huge amount of time, money and effort, but the rewards can be great. The time was right to introduce the San Francisco event. “It brings a camaraderie between all the pizzerias within that city or area,” Gemignani says. “It also celebrates how amazing pizza can be in your community. We were able to raise $90k for five different charities.”

Pizza Festival Event Logistics

Organizing events can be a full-time jobs itself and requires months of planning. Even with 14 years under his belt, Wiener says, “Slice Out Hunger’s $1 Pizza Party is a beast to put together. There are city permits, health permits, insurance, volunteer jobs to coordinate, training for volunteers, equipment rentals, and of course the biggest piece of the puzzle is wrangling all the pizza makers. We spend at least four months prepping events we produce. Once the event structure is in place, we can work with sponsors to cover costs and create custom activations for them. Oh, I almost forgot about ticket sales. We have to sell tickets or the whole thing’s a bust!” 

When an event is in its inaugural year, the logistics of getting pizzerias to participate can be daunting. “It took a lot of time and effort, especially when a festival may be new to a city, and the pizzerias have never participated in one before,” Gemignani says of the SF festival. “It’s a challenge explaining what it could be and how great of an experience it can be to someone who’s never done it. There are a lot of e-mails, phone calls and text messages back-and-forth, trying to get participants all year long before the big day.

He adds the sponsor component is key to the event. “A smooth transition consists of communication between the organizers, and the pizzerias to make it as streamlined as possible,” he says. “What’s also important is the support we get from sponsors to help pay for so many things. A budget for a pizza festival is quite large especially when you’re donating $90,000.”

In addition to sponsors, Tony says, another vital component is “having the right team and local organizations that support [the event],” he says. “Your festival is very important. Having a great festival coordinator is important. We had Nick Figone he and his team from the SF Italian Athletic Club and my team, along with 100 volunteers. If it wasn’t for them and the year of organization. It wouldn’t have been a successful event. I can’t thank them enough along with our sponsors, who made it such an amazing day.”

Want to organize your own Pizza Fest?

If the logistics haven’t dissuaded you, Gemignani and Wiener offer some advice to hosting a successful pizza event.

Gemignani found that getting support from local officials and state politicians is beneficial, especially when you want to close a road for the event.

Wiener suggests that it does get easier after year one. He offers some sound advice based on his experience. “We just start the process earlier and have a checklist for what has to happen and when it has to happen,” he says. “Scheduling all the beats has kept us on track. The first event is always the hardest, after that it’s just endless tweaking. But once the public knows your event it’s much easier to sell tickets because of the awareness you’ve built. Also a good practice is to communicate everything super clearly on the website and tickets from rain dates, cancellations, inclusions, extras, etc.”

Want to participate in a local pizza festival?

Not ready to host a pizza event? When executed effectively and keeping your food quality on point, participating in a large pizza event can introduce your product to a new audience.

Scott Wiener, who founded Slice Out Hunger offers the following advice for pizzerias participating in events:

  • Read all the e-mails the event producer sends you. All the information you need is probably in those e-mails and on the event website.
  • Show up early on the day of the event to scope the space and prep your food before the rush.
  • Remember that this is your time to showcase your food to new customers so go all out. If you have a pizza you finish with Parm or arugula, make a show of it!
  • Make the most of your position at the event.

DENISE GREER is Executive Editor of Pizza Today.

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10 Can’t Miss Pizza Holidays https://pizzatoday.com/topics/industry-news/10-cant-miss-pizza-holidays/ Fri, 08 Dec 2023 08:43:39 +0000 https://pizzatoday.com/?post_type=news&p=141916 Mark these national pizza holidays, food holidays and other observances on your calendar Updated for the 2024 Calendar Year. Everyone loves pizza. And fans love to celebrate their favorite food holidays. It’s a new year. Let’s mark all the pizza holidays. Sure, every day is pizza day for the pizzeria industry. Don’t miss the opportunity […]

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Mark these national pizza holidays, food holidays and other observances on your calendar

Updated for the 2024 Calendar Year. Everyone loves pizza. And fans love to celebrate their favorite food holidays. It’s a new year. Let’s mark all the pizza holidays. Sure, every day is pizza day for the pizzeria industry. Don’t miss the opportunity to connect with customers for some of the biggest pizza holidays, like Pizza Margherita, pepperoni, sausage, cheese and National Pizza Month.

 

Let’s look at 10 pizza days that you won’t want to miss:

 

February 9

National Pizza Day

It’s the day to celebrate America’s favorite food. National Pizza Day is the the biggest single day food holiday in the pizza industry. While for pizza pros, everyday is National Pizza Day, February 9 is an opportunity to showcase a pizzeria’s unique pizza in the local community.

 

March 14

National Pi Day

So it’s math, not food. The date commemorates the mathematical constant Pi (3.14). It has become synonymous for celebrating all things round, especially pizza. Piday.org explains the holiday: “Pi Day is celebrated on March 14th (3/14) around the world. Pi (Greek letter “?”) is the symbol used in mathematics to represent a constant — the ratio of the circumference of a circle to its diameter — which is approximately 3.14159.”

 

April 5

National Deep Dish Pizza Day

Chicago, this is your holiday, along with other areas that have adopted this thick pizza style. Chicago-style deep-dish pizza came into being in 1943 when two savvy entrepreneurs, Ike Sewell and Ric Riccardo, opened Pizzeria Uno on the corner of Wabash and Ohio.

 

May 17 (Third Friday)

National Pizza Party Day

“Ain’t no party like a pizza party ’cause a pizza party won’t stop.” Each year, this pizza holiday falls on the third Friday in May. Friday is the busiest day of the week for mopizza shops. Pizza is the perfect communal food for large groups and gatherings.Pizza parties are big revenue generators. Celebrate National Pizza Party Day with what else a pizza party.

 

June 11

Pizza Margherita Day

June 11 marks the anniversary of the naming of the Pizza Margherita — in a letter from the Italian “Department of the Mouth” on behalf of Queen Margherita on June 11, 1889, presented the pie that bears her name. Today, the letter hangs inside Antica Pizzeria della Regina d’Italia in Napoli.

 

September 5

National Cheese Pizza Day

Celebrate the holy trinity of pizza: cheese, sauce and crust. It’s the basis to which all other pizzas are judged. The cheese pizza is a quintessential staple deserving of its own holiday. Pizzerias around the country demonstrate just how innovative and creative a cheese pizza can be on National Cheese Pizza Day.

 

September 20

National Pepperoni Pizza Day

The No. 1 pizza topping in America is deserving of its own day. Pepperoni has stood a top the most popular pizza toppings for decades. There are several pepperoni styles that give pizzas a different look from the standard round and cup and char pepperoni to large old world and cubed pepperoni. National Pepperoni Pizza Day gives the favorite topping a moment to shine.

 

October

National Pizza Month

Pizza Today’s founder Gerry Durnell created the National Pizza Month observance in 1984 to mark the debut of the first issue of Pizza Today magazine. The U.S. Congress officially designated October as National Pizza Month in 1987.

 

October 11

National Sausage Pizza Day

In a few areas like Chicago, sausage vies for No. 1 pizza topping honors. Fans are passionate about their sausage pies. Give them their special day. Whether made in house and pinched on pizza or premade scattered around a pizza, sausage is a staple and is celebrate every October 11 on National Sausage Pizza Day.

 

October 25

World Pizza Makers Day

We wouldn’t have America’s favorite food with the passionate pizzaioli who strive to make the best pizzas. Thank pizza makers everyday!

 

(BONUS) November 12

National Pizza with the Works except Anchovies Day

Other pizzas get their day, so should the works, deluxe, supreme, kitchen sink or whatever you call it.

 

Pizza is always a reason to celebrate. Share your pizza holiday love on social media and create unique hashtags for the occasion, as well as the main holiday tags.

 

Food Holidays You Should Have on Your Radar

Pizza holidays aren’t the only days to celebrate. Almost everything on your menu has a special day! Check out the updated Pizzeria’s Guide to Food Holidays to find occasions, like National Flour Month, National Drink Wine Day, National Gluten Free Day, National Meatball Day, National Italian Food Day, Repeal of Prohibition Day or National Garlic Month. Explore a list of food holidays by month.

January

8 — National Gluten Free Day (Second Monday)

2o — National Cheese Lovers Day

February

13 — National Italian Food Day

18 — National Drink Wine Day

March

Women’s Pizza Month

9 — National Meatball Day

10 — National Ranch Dressing Day

20 — National Ravioli Day

April 

7 — National Beer Day

19 — National Garlic Day

May

16-22 — American Craft Beer Week

16 — National Barbecue Day

25 — National Wine Day

June

4 — National Cheese Day

27 — National Onion Day

July

29 — National Lasagna Day

29 — National Chicken Wing Day

August

20 — National Bacon Lovers Day

September

National Italian Cheese Month

National Mushroom Month

October

14 — National Dessert Day

15 — National Mushroom Day

17 — National Pasta Day

November

3 — National Sandwich Day

December 

4 — National Cookie Day

5 — Repeal of Prohibition Day

 

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Hobart to Give Away Custom-Designed Mixer at the International Pizza Expo 2024 https://pizzatoday.com/topics/hobart-to-give-away-custom-designed-mixer-at-the-international-pizza-expo-2024/ Wed, 06 Dec 2023 17:39:39 +0000 https://pizzatoday.com/?post_type=topics&p=146726 TROY, Ohio (December 6, 2023) — Hobart, the premium commercial food equipment manufacturer known for designing and building some of the most reliable, must-have equipment, will again give away a custom-designed Legacy+® HL662 pizza dough mixer at the International Pizza Expo. Attendees of the show, which takes place in Las Vegas from March 19 to […]

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TROY, Ohio (December 6, 2023) — Hobart, the premium commercial food equipment manufacturer known for designing and building some of the most reliable, must-have equipment, will again give away a custom-designed Legacy+® HL662 pizza dough mixer at the International Pizza Expo. Attendees of the show, which takes place in Las Vegas from March 19 to 21, are encouraged to visit booth #2025 to see the mixer design and enter for a chance to win. Hobart will unveil the 60-quart mixer at the opening of the expo.

The Legacy+ HL662 pizza mixer (valued at $35,000) is specifically designed for demanding pizza dough applications. As the industry’s only maximum heavy-duty mixer, it provides as much as 30% more mixing capacity in the same size bowl, depending on the application. This feature allows pizza restaurants to gain productivity, without sacrificing quality.

The Hobart-exclusive PLUS System is behind the performance of the Legacy+ HL662 pizza mixer and is composed of three leading technologies. The mixer’s consistent mixing and ability to drive power to the bowl is the result of the Hobart VFDadvantage, while extreme-duty wiring and connections provide maximum capacity overheat protection and manage the mixer’s power. The reinforced planetary shaft drives more power into the bowl for greater output.

Attendees can enter the giveaway at the Hobart booth beginning at 10 a.m. PST on Tuesday, March 19. Only one entry is allowed per person.

Hobart will randomly select a winner from entries at the booth on Thursday, March 21, at approximately 12:30 p.m. PST. Attendees do not need to be present to win.

About Hobart

At Hobart, an ITW Food Equipment Group LLC brand, it is our mission to provide premium food preparation equipment that foodservice and food retail professionals can trust to work hard and deliver quality, consistent results day in and day out, empowering them to focus on what they love most—creating great food for great people. From one plate to one thousand, Hobart helps you satisfy every appetite. Whether you need to mix, chop, grind or peel, our legendary equipment is the perfect partner. Backed by our nationwide network of 1,500 factory-trained service technicians, we’re always nearby to install, maintain and service your equipment. Hobart is part of ITW Food Equipment Group LLC (a subsidiary of Illinois Tool Works Inc.) and is proud to be an ENERGYSTAR® Partner of the Year since 2008. Explore Hobart by visiting Hobartcorp.com, by connecting with us on Facebook at Facebook.com/hobartcorp or by contacting your local Hobart representative at 888-4HOBART.

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2024 Pizza Industry Trends Report https://pizzatoday.com/topics/industry-news/2024-pizza-industry-trends-report/ Fri, 01 Dec 2023 13:36:08 +0000 https://pizzatoday.com/?post_type=topics&p=146625 A look at this year’s pizza trends, pizza industry statistics and analysis Welcome to our second annual Pizzeria Industry Trends Report presented by Pizza Today. We provide you, pizzeria operators and pizza professional, with a gauge of vital pizzeria insights, issues and trends backed by your most trusted pizza industry source, Pizza Today.  This is […]

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A look at this year’s pizza trends, pizza industry statistics and analysis

Welcome to our second annual Pizzeria Industry Trends Report presented by Pizza Today. We provide you, pizzeria operators and pizza professional, with a gauge of vital pizzeria insights, issues and trends backed by your most trusted pizza industry source, Pizza Today.  This is also a critical resource for industry partners and others who want to gain insights on current pizza industry trends. We surveyed 748 pizzeria owners from across the country to see what’s happening in America’s pizzerias. We combed through surveys, national reports and key industry indicators to bring you the 2024 Pizza Industry Trends Report.

Special thanks to the 2024 Pizza Industry Trends Report Sponsors:

Saputo logo

     

Table of Contents — 2024 Pizza Industry Trends Report

 


2024 Pizza Industry Trends Report Sponsors:

Saputo logo

     

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2024 Pizza Industry Key Findings — Top Pizza Trends

After producing our first State of the Pizza Industry report in 2023, we knew the key this year would be not so much in the data, but in how it has changed (or not) in the last 12 months. The ability to compare makes it easier to identify and analyze trends, which is the primary consideration now that we have two years’ worth of extensive metrics.

Some key findings and takeaways that jumped out the most when filtering through the data delivered in this year’s operator survey came top of mind when we ran the numbers through AI to find out what is most trending. The results:

  • pizza making automation illustrationOnline ordering’s increase is not slowing. Its importance to the industry is paramount.
  • Quality remains king. Operators continue to say the quality of the ingredients they use remains the driving factor in their ability to retain customers.
  • Style variety matters. The trend of offering different styles of pizza is not slowing. Customers are now expecting it.
  • Plant-based and Vegan demand remains. Operators continue ramping up their efforts to provide these options to consumers.
  • Labor Woes. The pandemic may be over, but the labor pool has not gotten much deeper from last year, according to pizzeria owners.
  • Automation. Operators are seeking ways to streamline operations to battle the lack of labor and to meet consumer expectations.
  • Staying Social. Marketing via the various social media channels remains a critical opportunity, and sometimes a challenge, for pizzeria owners.

We uncovered many more trends, so this is just a topline overview of some prominent recurring responses in our survey data. Read on to dive deeper into what we’ve spent the last several months crunching and compiling!

What’s Important to the Independent Pizzeria Operator?

The pizzeria market as a whole is poised to continue its growth over the next few years. North America’s pizza market is set to grow by 6.11% and $51.38 billion, according to Technavio’s Pizza Market by Type and Geography – Forecast and Analysis 2022-2026. How big of an impact does the Independent Pizzeria Market have on those figures? Estimates vary widely from 40% to 60% represent independent pizzerias. Pizza Today classifies independent pizzerias as pizzerias not under a franchise or license agreement with nine or fewer units. The Indie Pizza Market is thriving in the U.S. post-pandemic. But, today’s independent operations are also facing many unprecedented hurdles. Let’s take a deeper look at the independent pizzeria market.

More independent operators completed our survey than the previous year. Of the 748 responses, 606 were independent operators. Amongst independent operation respondents surveyed, 73 percent of the pizzerias were single unit, while the remaining 27 percent operated two to nine units, which is the same unit breakdown as last year.

Current Independent Pizzeria Market Trends

Independents are finding optimism and challenges when we asked them what they see as the biggest pizza industry trends. While AI found the big picture ideas above, analyzing the independent market responses reflect what’s happening in American smaller pizzerias.

Modern apizza, pepperoni pizza, new haven, connecticut, New Haven style pizza, apizza, 2023 Pizzeria of the YearCosts and inflation are impacting the small pizzerias. This will require operators to continue to find cost savings and additional revenue sources in the coming year.

Operators are better equipped to tackle food costs. While costs soar, independents have been laser focused on reigning in food costs and it shows. We are seeing an encouraging increase in the number of respondents maintaining a 22% or less food cost and less operations teetering over that pivotal 30% mark.

Emphasize customer satisfaction. It’s more important than ever to find ways to keep customers happy, especially in a digital interface, whether that be your online ordering system or third-party delivery.

Innovation and technology are in reach of single-unit operators. As customers depend on technology for daily interactions, independents are meeting the demand by installing and upgrading systems. But, they are not stopping there, operators are continuing to upgrade their operating systems and equipment for efficiency and effectiveness and to ease labor issues.

Independents are leading the charge in menu creativity. They are rolling out new pizza styles and pizza topping combinations that are being noticed by major chains.

Independents are looking for sustainability and local sourcing. Each year we are seeing indies increasingly doing their part to create more sustainable businesses. A major factor is access to local products and pricing of eco-friendly products being more available to the singe-unit operator.

Casual dining dominates independents. While fast casual and counter service are trending, the bread and butter of the indie market is sit-down casual dining.

Indies need to explore new revenue streams. Offering catering, third-party delivery, merchandise, mobile units and beer and liquor are all up this year.

Look to events for additional revenue. We are seeing some upward momentum in room/facility rentals, fee-based special events and classes and entertainment on premise.

 

Pizza Concepts & Sales — Keeping it Casual

Slim and husky's pizza, Nashville Tennessee, fast casual pizza company, black-owned business, interior, diningWhat’s in a concept? Apparently, everything. 90.31 percent of our survey respondents were independent pizzerias with 9 or fewer stores. When we asked them to define their concept type, 38.3 percent selected casual dining. Another 30.25 percent opted for fast-casual.

Meanwhile, 16.54% say they offer carryout and delivery only. We found that particularly interesting as that was the same number as in last year’s survey. Yet last year, the casual concepts totaled 72.4% compared to 68.55% this year. So, where’s the difference?

A surge in Quick Serve is where the numbers point us as compared to 2022. As consumers continue to lead busier and busier lives, convenience trumps experience.

 

Current Pizza Industry Revenue Streams Changes

With that in mind, do we see any changes in revenue streams as compared to the prior 12 months? Let’s dive into it.

launching a mobile businessIn 2022, pizzeria owners told us a diversification of their revenue streams were essential to their businesses. Catering, food trucks, alcohol delivery and adding grocery items were the top responses. Fast forward to this year’s data and while those streams remain important, we see that catering, beer and liquor to go and market/grocery items have slightly dipped (less than two percent each), while third-party delivery (38.75% are deploying it) is slightly growing. The biggest growth witnessed in the last year, however, comes as a result of more pizzerias returning to a dine-in focus: 15.5% say room/facility rentals for large groups or parties fueled important revenue in the past year.

Speaking of third-party delivery, where do we as an industry now stand on what has often been a divisive subject?

In 2022, income from third-party delivery was a driver for 37.2 percent of respondents. This year, that number increased very slightly to 38.75%. However, the numbers show third-party sales are becoming a larger part of the overall revenue puzzle. In 2022, 18.5% of our respondents said third-party sales accounted for more than 11% of their total overall sales. This year? That number is up to 22.45% of respondents. So, while roughly the same number of pizzerias are partnering with third-party delivery companies, there is a nearly 4% boost overall in how much third-party is impacting the bottom line.

Can the same be said of online ordering? In a nutshell, yes.

  • In 2022, 26.4% said they did not offer online ordering. That number is now down to 23.4%.
  • In 2022, 14.6% said that online ordering accounted for 18-27% of their overall sales. This year, 17.66% gave that answer. Online ordering continues to drive significant revenue in the industry, and it appears to still be steadily and consistently growing.

 


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Pizzeria Labor Trends — The Employee Conundrum

employees working at a pizzeria illustrationLabor is not only a significant expense, but a most-oft listed headache amongst pizzeria owners. In last year’s survey we discovered that overall outlook was improving. Did that optimism come to fruition?

Not really.

Statistically speaking, the number of employees pizzerias have in 2023 vs. 2022 remains virtually unchanged. 38.3% have 10 or fewer employees as compared to 37.9% last year. However, labor costs are on the rise: last year 26% of operations carried a labor cost between 29-35%. Now, 28.33% tell us their labor cost falls into that range, while an additional 10.1% of respondents say their labor cost is above 35%.

13.54% of survey respondents say they have increased employee pay by 12 or more percent. Additionally, 19.67 percent of respondents say they have increased employee wages by 7-11%.

 


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Current Pizzeria Menu Trends

To stay up to date on the latest pizzeria menu trends, we examined what’s hot on pizzeria menus, what’s being added and what’s being removed. From pizza styles to other menu categories, operators shared what’s trending on menus across America.

First and foremost, our respondents know pizza! Nearly 80% of survey respondents shared that 55% or more of their total sales came from pizza sales and 41% said 80% or more were pizza sales.

Now, let’s dive into some menu category trends, including pizza styles, pizza toppings, and other menu items.

2024 Pizza Style Trends

Offering multiple pizza styles continues to dominate the pizza market with over 68% of our respondents offering more than one pizza style. That is up 4% over last year.

America’s Top 10 Pizza Styles

 

burrata pizza, hot honey, L’Industrie, brooklyn, new york city pizza tour, new york style pizza

New York continues to be the No. 1 Pizza Style in America. There has been movement in pizza styles offered at pizzerias in the U.S. Comparing our responses from last year, Neapolitan moved up one spot to No. 5 and Chicago Thin fell two places to No. 6. NEOpolitan entered the Top 10 for the first time tying with Chicago Thick. Here are the Top 10 Pizza Styles in America:

  1. New York
  2. Traditional American
  3. Sicilian
  4. Deep Dish
  5. Neapolitan
  6. Chicago Thin
  7. Detroit
  8. Grandma
  9. California/American Artisan
  10. Chicago Thick and NEOpolitan (Tie)

More than 15% of our respondents indicated that they offered a style other than the 25 listed styles. Some common style themes among the respondents that selected other include blending two pizza styles, non-recognized local/regional styles, gluten-free, cauliflower crust and stuffed crusts.

Pizza Styles on the Rise

It’s challenging to predict which pizza style will be the year’s trending pizza style. So, we asked our operators if they intend to add a pizza style in the coming year, what style will they add. The responses were a bit different than last year.

Detroit is Still on Top as Trending Pizza Style

pepperoni pizza, via 313, austin, tx, detroit-style pizza, red top, detroit pizza

Detroit Style Pizza is proving it has staying power as the hot pizza style to add. A mover and shaker is New York-style pizza making its debut in the Top 5 Pizza Styles to add. Pushed out of the Top 5 by a paper-thin margin is Roman style. Here are the Top 5 Pizza Style trending this year:

  1. Detroit
  2. Grandma and Deep Dish (Tie)
  3. Sicilian
  4. New York
  5. Chicago Thin

Are you looking to add Detroit-style pizza? We’ve put together a complete guide on Detroit pizza including characteristics of Detroit pizza, its history, tips on making Detroit style pizza, Detroit pizzerias to look at, and Detroit style pizza recipes and tutorials. Check out our Detroit Style Pizza: A Guide to Detroit Pizza.

Want to test one of the five Trending Pizza Styles?

We’ve created a guide with dough recipes and dough formula with tips from some the best pizza masters and dough experts in the U.S., including Tony Gemignani, Laura Meyer, Anthony Falco, Derek Sanchez, Jeff Smokevitch, John Arena and the late Dough Doctor Tom Lehmann. Go to Dough Recipes for Top Trending Pizza Styles and start testing a new pizza style in your kitchen.

 

2024 Pizza Toppings Trends

Pizza Topping preferences can very region by region. But first let’s see which pizza toppings are the most popular nationally. This year’s 20 most popular pizza toppings offer by pizzerias in America are:

Top 10 Pizza Toppings in the U.S.:

  1. Pepperoni
  2. Sausage
  3. Mushroom
  4. Extra Cheese
  5. Bacon
  6. Chicken
  7. Onion
  8. Red/Green Bell Pepper
  9. Ham
  10. Black Olives

Let’s round out the Top 20 Pizza Toppings in America:

  1. Meatballs
  2. Canadian Bacon
  3. Jalapenos
  4. Pineapple
  5. Beef
  6. Basil
  7. Banana Peppers
  8. Fresh garlic
  9. Tomatoes
  10. Spinach

 

Hot Pizza Toppings to Watch

Popular pizza toppings can vary by pizzeria. So, we asked operators what pizza toppings they have introduced in the past 12 months to get a gauge on what’s hot with pizza toppings.

We found toppings that are new to pizzeria menus include:

  • plant-based pizza, vegan pizza slices, plant-based foodGoing with a different pepperoni style like cup and char or old world
  • Vegan meat and cheese alternatives
  • Sweet toppings including hot honey, fig jam and maple syrup.
  • Cup and char sausage, as well as Italian sausage
  • Caramelized and Pickled Veggies
  • Sweet and hot pepper varieties, including jalapeños, cherry peppers, and pasilla peppers
  • Mexican-inspired meats like Birria, chorizo and carne asada
  • BBQ pork, chicken and brisket

Executive Editor Denise Greer’s 2024 Topping Picks

In addition to our operator survey, Executive Editor Denise Greer monitors topping trends in America. Her picks include mortadella, corn and smoked salmon. See what other toppings made the list.

 

Pizza Cheese Trends — Cheese Please!

Part of the holy trinity of pizza, cheese is an area of evolution. Operators are constantly looking for ways to make their pizza stand out from competitors and cheese is a big wow factor. The biggest take away from cheeses added is blending cheeses.

Among the new toppings operators look to add, new cheeses are hot. Here are some new cheese additions:

Specialty/Dietary Pizza Options

Offering dietary and specialty pizza options have been critical for diners as parties choose restaurants that can meet the needs of every person in their group. We asked operators of the dietary/specialty pizza options, which they offer in their pizzeria. Here is the breakdown:

Pizza Toppings on Their Way Out

The biggest takeaway from our operator survey on toppings to remove from the list is that the majority are not removing any pizza toppings at all. Of the respondents who indicated they have removed toppings, those items include: beef, black olives, vegan meat and cheese alternatives, artichokes and shrimp.

Pizza Toppings on the Horizon

Pizza makers and operators are constantly testing new pizza combinations. In our survey, we wanted to know what toppings are in research and development. This year, the creativity in pizza kitchens is high. Here are some common themes among operators who are experimenting with pizza toppings at their shop:

brisket pizzaMeat is king! They are working with meat toppings out of the norm from pork belly and smoked brisket to prosciutto and cup and char sausage.

Find the right plant-based toppings. Pizzerias are looking for the best plant-based products that work for their vegan and meat- and dairy-free customers.

More shops are incorporating hot honey. Hot pepper-infused honey came on the scene years ago. But hot honey is still being added to menus across the country.

Play with unique and creative toppings. While some may be seasonal, unique pizza toppings are finding their way onto menus, from more exotic mushrooms like shiitake to persimmons, waffles and even octopus. Others include smoked Kalamata olives, sweet drop peppers, curry sauce, lemons and pecans.

Look to International flavors. Mexican, Cuban, Indian and other Asian specialties inspired pizzas are wowing culinary explorers at pizzerias.

 

New this Year – Regional Pizzeria Trends Breakdown

With so many responses from pizzeria operators, we’re able to look at what’s happening regionally in the Pizza Industry. The regions are broken down as follows:

Regional Key

Northeast Region – including New England (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont) and the Middle Atlantic (New Jersey, New York, and Pennsylvania)

Midwest Region — including East North Central (Illinois, Indiana, Michigan, Ohio, and Wisconsin) and West North Central (Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota)

South Region — including South Atlantic (Delaware, Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, Washington, D.C., and West Virginia); East South Central (Alabama, Kentucky, Mississippi, and Tennessee) and West South Central (Arkansas, Louisiana, Oklahoma, and Texas)

West Region — including Mountain (Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming) and Pacific (Alaska, California, Hawaii, Oregon, and Washington)

Northeastern U.S. Pizza Trends

What Pizza Styles are hot in the Northeast?

The Top 5 Pizza Styles in Pizzerias in the Northeast are:

  1. New York Style
  2. Sicilian
  3. Traditional America
  4. Neapolitan
  5. Grandma

The national Top 5 Pizza Toppings hold strong in the Northeast at:

  1. Pepperoni
  2. Sausage
  3. Mushroom
  4. Extra cheese
  5. Bacon

But as we move into the Top 10, meatballs and banana pepper prove to be more popular in the Northeast than nationally.

  1. Chicken
  2. Onion
  3. Red/Green pepper
  4. Meatballs
  5. Banana Peppers

Here is a quick glance at some toppings that pizzerias in the Northeast are testing: cup and char pepperoni, nduja, apples, vegan toppings and shredded pork.

Midwest U.S. Pizza Trends

What Pizza Styles are hot in the Midwest?

The Top 5 Pizza Styles in Pizzerias in the Midwest are:

  1. Traditional America
  2. Chicago Thin
  3. New York Style
  4. Deep Dish
  5. Detroit

The national Top 5 pizza toppings didn’t hold as Extra Cheese fell out in favor of onion. The Top 5 Pizza Toppings in the Midwest are:

  1. Pepperoni
  2. Sausage
  3. Mushroom
  4. Bacon
  5. Onion

Here is a quick glance at some toppings that pizzerias in the Midwest are testing: cup and char sausage, chorizo, mortadella, plant-based alternatives, fried chicken, BBQ meats and pickled vegetables.

Southern U.S. Pizza Trends

What Pizza Styles are hot in the South?

The Top 5 Pizza Styles in Pizzerias in the South are:

  1. New York Style
  2. Traditional America
  3. Sicilian
  4. Deep Dish
  5. Neapolitan

The national Top 5 Pizza Toppings hold strong in the South at:

  1. Pepperoni
  2. Sausage
  3. Mushroom
  4. Extra cheese
  5. Bacon

But the rest of the Top 10 stray away from the national list. Beef moves into the Top 10. Here are standings:

  1. Onion
  2. Chicken
  3. Red/Green pepper
  4. Beef
  5. Ham

Here is a quick glance at some toppings that pizzerias in the South are testing: short ribs, plant-based alternatives, crab and kielbasa.

Western U.S. Pizza Trends

What Pizza Styles are hot in the West?

The West favors California over Deep Dish compared to the national list. The Top 5 Pizza Styles in Pizzerias in the West are:

  1. New York Style
  2. Traditional America
  3. California/American Artisan
  4. Sicilian
  5. Neapolitan

There is some shakeup in the West’s Top 5 Pizza Toppings with chicken entering the list. The West’s Top 5 are:

  1. Pepperoni
  2. Sausage
  3. Mushroom
  4. Chicken
  5. Bacon

The rest of the Top 10 stray away from the national list with pineapple and jalapeno moving into the Top 10. Here are standings:

  1. Extra cheese
  2. Black Olives
  3. Onion
  4. Jalapenos
  5. Pineapple

Here is a quick glance at some toppings that pizzerias in the West are testing: pickled jalapeno, salmon, Hatch green chilies, kale, potato, lemon and figs.

 

Rounding Out a Pizzeria Menu

While some pizzerias keep their menus tight, sticking with pizza only, many others offer a diverse menu of appetizers, salads, sandwiches, entrees and desserts. What’s working on menus at pizzerias?

Best-Selling Non-pizza Items are:

We asked operators what their top-selling non-pizza items were and there are several common items among pizzerias. They include:

buffalo chicken wings, St. Angelo's, Atlanta, GeorgiaWings. Wings remain hot on menus whether traditional Buffalo style, dry rub or sauced with unique flavors. One piece of advice, offer some heat options.

Salads. Healthy, cold salads pair well with hot and filling pizza. Salads range from a simple wedge to Caesar and seasonal harvest salads.

Pastas. Offerings tend to favor classic Italian entrees.

Garlic Knots/Breadsticks/Garlic Bread. These low-cost apps are winners and use leftover pizza dough.

13 Pizzeria Menu Trends from the Pizza Industry Trends Report

Executive Editor Denise Greer outlines Pizzeria Menu Trends from the Pizza Industry Trends Report. Explore Pizza and Pizza Toppings Trends, popular entrees, hot appetizers, alternative pizza crusts.

Explore 13 Pizzeria Menu Trends from the Pizza Industry Trends Report.

 


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Pizzeria Marketing Trends 2024

Marketing trends in many markets fluctuate depending on what’s hot a particular year. The pizza industry takes a steadier approach to marketing. We do not see huge changes from year to year. But there are several indicators that are showing changes from last year.

First, let’s examine budgets. More pizzerias are devoting at least 1% of their overall budget to marketing at 87%, up 4% over last year. Approximately 42 percent dedicating one to two percent, and 28 percent of our survey respondents budgeting three to four percent.

2024 Restaurant Marketing Trends to Watch

We’ve scoured dozens and dozens of 2024 marketing trend predictions to give you a look at what’s hot and what’s relevant to pizzerias. Check out 10 marketing trends to watch in 2024:

  1. pizza online ordering illustrationOnline ordering is more valuable than just order taking. It is a marketing tool to increase check averages and frequency.
  2. A strong social presence will dominate campaigns. Restaurants will continue to pour energies and budgets towards social strategies with an emphasis on short-form video, influencer campaigns and social commerce.
  3. AI has hit the small-business markets. Artificial Intelligence and Machine Learning are being used to optimize the effectiveness of marketing campaigns.
  4. Customer data is ever more vital to growth. Use customer data more personally, as well as protect that data.
  5. Cause marketing never goes out of style. Hone in on the organizations that are important to you and fit your overall brand.
  6. Go hyper local with your social influencer and media campaigns. While everyone loves national exposure, go after local for a high return.
  7. Voice Search taps into your search engine optimization (SEO) ranking when users prompt “Hey, Siri”, “Hey Alexa” or “Hey Google” with local pizza questions.
  8. Claiming and interacting with Review Sites will be critical to your online presence.
  9. Giving customers free WiFi access allows you to capture customer data.
  10. Optimize or upgrade those loyalty programs. A good loyalty program will have a huge ROI.

 

Where are pizzerias putting their advertising dollars?

In our extensive survey, we asked operators where they are devoting their advertising budgets. Here is a look at that breakdown:

Social Media 78.21%
In Store 56.82%
E-mail 38.49%
Community/Sports Events 27.49%
Flyer 21.38%
Direct Mail 20.98%
Text 20.37%
We do not advertise — just word of mouth 16.70%
Newspaper 15.89%
Radio 15.68%
Search Ads 12.83%
Online Video 12.42%
Magazines 10.18%
Billboards 9.37%
Geofencing 7.74%
TV 6.92%
Door Hanger 6.92%

 

Pizzeria Social Media Trends 2024

Over 93 percent of American pizzerias promote their businesses through Facebook, followed by Instagram (71%). X (24%) and TikTok (20%). Facebook and TikTok are up 5% from last year. When asked which social channel provides the best ROI, Facebook led at 67 percent and Instagram followed at 26 percent.

Takeaways from social movers and shakers 20024:

  • Facebook still dominates the pizza industry’s social space.
  • Instagram and X formerly Twitter have steady usage in the industry.
  • Both TikTok and YouTube are on the rise.
  • Recently launched Threads has almost zero presence in the industry.

 


Pizza Restaurant Technology Trends — Tech Nation

Technology is driving development in pizzerias like never before. We asked pizzeria owners “Which of the following new technology and equipment did you invest in over the past 12 months?” Here were the answers:

  • Point of Sale Systems — 35.85%
  • Online Ordering Technology — 24.91%
  • Contactless Payment — 15.47%
  • Phone Systems — 15.09%
  • Loyalty Systems — 14.34%
  • Ordering Apps — 9.81%
  • Tablets for Servers — 7.92%
  • Digital Menu Boards — 7.17%
  • Text Ordering 4.91%
  • Order Kiosks — 2.64%
  • Artificial Intelligence Voice or Chat — 2.26%

A whopping 36.23 percent said they did not invest in any new tech equipment in the past year.

 


Pizzeria Equipment Buying Trends — Equipment Breakdown

What about general restaurant equipment? We asked our respondents “What equipment do you plan to purchase in the next 12 months?” Here were the results:

  • Refrigeration: 46.83%
  • Oven: 35.71%
  • Prep Tables: 29.37%
  • Freezers: 23.8%
  • Ice Machines 19.05%
  • Fryers: 18.25%
  • Mixers: 15.87%
  • Dishwashers: 15.08%
  • Food Holding/Warming Equipment: 10.32%
  • Dividers: 9.52%
  • Rounders: 5.56%
  • Display Cabinets: 8.79%
  • Press or Sheeters: 8.73%
  • Cheese Shredders: 8.71%

 

That’s good news for equipment and supplies manufacturers who are counting on pizzerias to buy in the next year. It should make for a busy Pizza Expo 2024!

 


2024 Pizza Industry Trends Report Sponsors:

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Pizzeria Industry 2024 Outlook: A Look Forward

As we move into a new year, some of the same concerns will remain paramount in the pizzeria market. In the coming year, operators will need to control costs as much as possible, add/increase revenue sources to offset higher labor and operating costs, raise prices when it makes sense and apply new approaches to find and retain employees.

Optimism is abound when it comes to sales growth, nearly 65 percent of operators surveyed expect their gross annual sales to be up in the next 12 months with 44 percent of respondents expecting sales to be up by 5% or more. With costs food, labor and operating costs continuing to climb, operators are less optimistic about their profit margins with over 53 percent of Independent respondents expecting profit margins to be flat or down.

Business Priorities

We asked operators to select their top three business concerns for the coming year. The top three align with last year’s priorities and include:

  1. Grow sales
  2. Maintain current business
  3. Add employees

There is a big shift in the top six priorities with adding revenue streams moved up in priorities and community involvement entering the top six priorities. They are:

  1. Add new revenue stream(s)
  2. Sustainability
  3. More community involvement

 

Eyes on Adding Units

As we analyze the independent market, some operators are looking to expand. Over 30% of independent operators surveyed look to add at least one new unit to their business in the coming year.

 

Renovations on the Horizon

A major cost for pizza operations are renovations. According to our survey, 41% of operations last renovated their business before the pandemic or never. Nearly 34% of independent operators indicated they plan to renovate their business in the next 24 months. The top six areas where they plan to focus their efforts are:

  1. Paint
  2. Décor
  3. New flooring
  4. New furnishing
  5. Lighting
  6. Kitchen/Back of House Configuration

 

2024 Looks Cautiously Optimistic

When we asked our independent pizzeria operators how they would describe the outlook of the pizzeria industry over the next 12-18 months, we see over a majority were optimistic at 66%.

The 2024 Pizza Industry Trends Report has revealed what’s happening in America’s pizzerias. Use our findings to identify areas to grow and improve your pizza business. The report delved into specific trends for independent pizzeria operators, highlighting their focus on cost savings, customer satisfaction, and menu innovation. Additionally, regional variations in pizza styles and toppings are explored, providing insights into the diverse preferences across different parts of the United States. Examine these key findings to explore your menu and strategies in the coming year.

 


About the Survey

From August 2023 through mid-September 2023, Pizza Today conducted an extensive survey of its readership with over 60 questions, taking participants between eight to 10 minutes to completed. The survey included pizzeria profile questions and was divided into various topics impacting American pizzerias. 748 operators participated in the survey. Of those respondents, 606 were independent pizzeria operators with nine or fewer locations. Respondents represented pizzerias across the United States.

The 2024 Pizza Industry Trends Report was produced by Pizza Today with analysis and coordination by Executive Editor Denise Greer and Editor In Chief Jeremy White. Layout, Photography and Art coordination by Senior Art Director Josh Keown.

2024 Pizza Industry Trends Report Sponsors:

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Pizza Destinations: The Galley, Asbury Park, NJ; Pizzeria Undici, Massapequa, NY; Speak Cheezy Long Beach, CA https://pizzatoday.com/topics/people-pizzerias/pizza-destinations-the-galley-asbury-park-nj-pizzeria-undici-massapequa-ny-speak-cheezy-long-beach-ca/ Tue, 28 Nov 2023 17:01:26 +0000 https://pizzatoday.com/?post_type=topics&p=146619 A Look at Hot Pizzerias in the U.S. The Galley, Asbury Park, New Jersey This Jersey pizza spot lets it products speak. “Fresh and homemade totally defines us here at Galley,” says Chef/Owner Kris Black. “And what makes us stand out is how we do it. What you see is what you get. It’s the […]

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A Look at Hot Pizzerias in the U.S.

The Galley, Asbury Park, New Jersey

The Galley, Asbury Park, New Jersey, round pizza menu items, pizza, burger fries, wings, The Galley, Asbury Park, New Jersey burger, fries, The Galley, Asbury Park, New Jersey

This Jersey pizza spot lets it products speak. “Fresh and homemade totally defines us here at Galley,” says Chef/Owner Kris Black. “And what makes us stand out is how we do it. What you see is what you get. It’s the same every single time. Consistent, amazing, yet simple food that people love time and time again. Adding items randomly to our secret menu totally keeps everyone on their toes as well. Our styles of pizza — well this is a good one. We’ve perfected them all. So we have a regular thin crust. It’s thin, thinner than most places you’ll go to. It’s available in rounds 12- and 14-inch and square 18-inch. Then we have our “bar pie” and by bar pie we mean the style. Because it’s 16-inch round ultra thin, fantastic pie. Doesn’t get thinner — anywhere. We’ve also perfected a Sicilian style pizza that we double proof and never pre cook like most places would. 16-inch thick, but not too thick and super crispy yet light and airy. But we’re not done. The Detroit style pies. They are just straight savage. Cheese to the edge, no crust, buttery bottom, thick, but light and airy. And all of our pies are always cooked crispy/well done. If they aren’t perfect, you don’t get it. That’s our style. Everyone loves all of our pies so it’s hard to say which ones they go crazy for because we have such variety everyone switches it up. But a signature pizza, you will not find anywhere else I promise.. is called the Station 83. We make it in all of those styles, so depending on your mood, it’s up to you. It starts with our house made chili oil, our perfect mozzarella cheese blend, a spicy salami(not too spicy) and impastata ricotta cheese. After the pie is cut, we drizzle hot honey and a nice amount of fresh basil. Every flavor rocks your palate at different times; we promise it’s amazing.”

 

Pizzeria Undici, Massapequa, New York

This Long Island pizzeria opened this summer with the mission to bring nostalgic old-school pizza to the community. Guests are greeted by a display case of a dozen pies available by the slice, as well as assorted rolls. The authentic Italian pizzeria serves up classics like the Margherita and Bianco. It also offers an upside-down Sicilian pizza. The menu also features calzones, rolls, garlic knots, salads and ice cream. Undici’s outdoor seating adds to the old school vibe with its large red picnic tables and umbrellas.

 

Speak Cheezy, Long Beach, California

Speak Cheezy was recently listed in the Washington Post’s “The Best Pizza in America, Region by Region” for its California-style pizza. It received high marks for its squash blossoms and fennel-crushed sausage. The sourdough pizza uses locally milled and organic flours. The pizzeria also focuses on local ingredients. In addition to California style, Speak Cheezy also serves Sicilian, Neo New York and Chicago Tavern style. The shop thrives on its new pie alerts, like the Pumpkin Honey Bunny with mozzarella & fontina, rings of delicatta squash, Weiser Family Farms honeynut squash ricotta, black kale and Julie’s pepitas.

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Knead to Know: Learn More About How Water Impacts Pizza, Pizza Dough https://pizzatoday.com/topics/dough-production-development/knead-to-know-learn-more-about-how-water-impacts-pizza-pizza-dough/ Tue, 28 Nov 2023 16:28:07 +0000 https://pizzatoday.com/?post_type=topics&p=146614 Water Works and Pizza When I first sat down to talk all things water, I figured there was a really meaningful haiku out there about the beauty and amazing thing that is water. But all I could keep thinking about was Adam Sandler in the movie Waterboy yelling back and forth about water being better […]

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Water Works and Pizza

When I first sat down to talk all things water, I figured there was a really meaningful haiku out there about the beauty and amazing thing that is water. But all I could keep thinking about was Adam Sandler in the movie Waterboy yelling back and forth about water being better than Gatorade. Doesn’t give quite the same fuzzy feeling but still drives home the importance of water in our lives.

When you really start to look at water and the abilities it has, it really puts into perspective how underrated water is in the grand scheme. Water can be liquid, it can freeze, it can turn into steam, and can go back and forth. Water in its liquid state is a solvent in that other elements dissolve when mixed in. Water in its frozen state is extremely strong yet also buoyant. In its liquid state water has a boiling point, but in its steam form water can be heated almost to no limit which is why it can be dangerous and cause burns. All of these things make water a cool element and there are many more reasons as you dig into the molecular side of things, but besides flour, water is what makes pizza, pizza.

Before grain becomes flour, it begins as a seed. If the environment and temperatures align, the seed absorbs water making the seed swell and softening its outer layer. Cells inside this outer layer begin to produce amylase enzymes which converts starch (complex sugar) into simple sugar which the embryo needs to grow and turn into a mature plant, giving us flour. Without water, the seed is just a seed.

As pizza makers we talk a lot about flour and we’re constantly debating which are best for the types of pizza we want to make. But none of it would be possible without water. For those making New York style, you’re probably living under a rock if you haven’t heard or been told that you can’t make real New York without the water. Well, I’m a Bay Area born and raised California girl, and I’m here to challenge that thought. Water is very important, especially since it’s the second largest ingredient in our dough, but it’s what you do with it that changes everything. Even Italy has its bad pizza. So, is it just the water?

I know we say we mix our dough, but sometimes that can cause beginners to think that flour is dissolving in water. But that’s not the case. It’s better to think about mixing as hydrating. Flour absorbs the water kickstarting gluten development. As glutenin and gliadin, the proteins that make up gluten, absorb water, they begin to bond together. During the mixing process these bonds that form break due to friction, but reattach creating longer strands and making the dough more extensible. A higher water content adds to this development making the dough more extensible. But on the flip side a higher water content can make the dough a lot harder to manipulate and handle unless you are very skilled.

There’s a school of thought known as the no knead method. While this method does work, it requires a lot more time. Making a Roman dough with 80+ percent water can be done by hand no problem — but will require multiple folds and time in between. Yet a mixer can get the job done in one go. Water may be what makes flour into dough, but it still needs a helping hand. During the mixing process, the enzyme amylase (that helps the seed grow) is at play again, this time helping turn complex sugars into simple sugars and giving the yeast more food to live on, which aids fermentation.

A question I get asked a lot these days is “how much water should I have in my dough?”

Today it is common for doughs to start at 60 percent and go up, whereas only a few years ago it was common for New York, or classic American doughs, to contain less than that. The amount of water in your dough is going to drastically change your outcome, although the temperature at which you cook your dough and the type of oven all play into the final product. It may sound counterintuitive, but more water makes crispier dough if cooked correctly. Think about ciabatta bread. Normally it’s upwards of 100-percent water. Difficult to manipulate when raw, but once cooked it has an extremely crispy outer crust and a soft interior.

For pizza, higher hydration needs to be cooked slower and lower. The vents on your oven play an important role during the baking process. With vents closed in the beginning, the dough will have a better rise as the heat and steam is trapped, adding to oven spring.But the vents will need to be opened to release the steam so the crust can harden and crisp. Without opening the vents, the outside will not crisp, and the interior will be too wet, resulting in a very lifeless and soggy pizza. Steam outside of the oven is just as important to think about once you place a pizza on a surface, be it on a pan or in a box. That steam is going to reverse any crispiness you’ve created, which is why you see screens under pizzas to allow for some air flow under the bottom.

When it comes to starters, the main two are poolish and biga. The major difference is the water content. Poolish can be anywhere from 90-100 percent and Biga can be 50-60-percent hydrated. The difference in water creates a vastly different flavor profile and acid content (which, when added to dough, boosts flavor and affects the interior crumb structure).

Now let’s talk freezing.

Freezers have gotten a bad rap in the culinary world because the thought now is that if you freeze food, you’re not making everything fresh. That may be the case when it comes to proteins, sauces and other items. But when it comes to dough, freezing can be an asset when done properly. Flash freezing and proper wrapping ensures freezer burn does not happen. Freezing can be a great asset for those operations that produce in bulk. For those with large catering opportunities and making pan pizzas or for those making par-baked shells and selling them, freezing is your friend. You can mass produce with little effect to the product if used within a month or two. You will want to consider that during the freezing process evaporation occurs, so prolonged periods in the freezer are not ideal because when you go to cook the dough again the interior will be very dry and not palatable. High hydrated doughs last longer in the freezer.

So, is water in all its forms the pizza maker’s greatest friend? Better than Gatorade!

Laura Meyer is the owner of Pizzeria da Laura in Berkeley, CA.

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On Deck: The Humble Onion https://pizzatoday.com/topics/menu-development/on-deck-the-humble-onion/ Tue, 28 Nov 2023 15:58:40 +0000 https://pizzatoday.com/?post_type=topics&p=146612 Get The Humble Onion Pizza Ideas When I was thinking of what to make next, I could not take my mind off onions. The most humble of all ingredients… always the bridesmaid, never the bride. Think about all the dishes that an onion is in to elevate that said dish. Think about how, as human […]

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Get The Humble Onion Pizza Ideas

Chris Decker, Founding Pizzaiolo & Partner Truly Pizza

Chris Decker, Founding Pizzaiolo & Partner Truly Pizza

When I was thinking of what to make next, I could not take my mind off onions. The most humble of all ingredients… always the bridesmaid, never the bride. Think about all the dishes that an onion is in to elevate that said dish. Think about how, as human beings, we are indeed like an onion where you must peel back our layers to get the real deal. Onions are used all over the world, in all types of cuisine. They are cheap, easy to cook with and readily available. What’s not to love?

I wanted to highlight this ingredient and use it in as many ways as possible. We could start with an onion cream sauce, talk caramelized onion, then sautéed leeks, then oven roasted shallot and cipollini, then scallion, then fried shallot for some crunch.  So many ways to get into this realm!

Here are some onion ideas to try out.

Caramelized Onion.

Peel and thinly slice 2 large yellow onions and place in a pan with a half stick of butter on a very low setting. Cook for up to two hours, stirring gently until the onions turn a beautiful golden brown. Make sure to keep an eye on them as they can go from beautiful to burnt pretty quickly with too much heat or too much time on the stove.

Sautéed Leeks.

Trim the white part of the leek away from the thicker green leaves. Thinly slice the white part and add to a pan on low heat with some good quality olive oil. Sauté for 10-15 on med/low heat, stirring as necessary not to burn. When leeks are translucent and soft, turn off heat and lightly season with salt and pepper.

Oven Roasted Shallot and Cipollini.

Cut the cipollini and shallot into quarters and toss in olive oil, add to a roasting sheet pan and cook in your pizza oven at desired temperature. I put a rack under my pan to prevent them from burning (we cook at 550-600 F).

• Fried Shallot.

Using a Mandolin thinnest setting, slice two or three shallots and toss in seasoned flour. Fry at 350 F until they turn a light brown. Drain on a paper towel and season with salt and pepper.

• Curly Scallion.

Trim the root end of the scallion and lay scallions flat on a cutting board. Using a sharp knife, slice lengthwise 4-5 times to create strips. Add all the strips to a bowl and cover with ice water. Within minutes, the scallion should begin to curl. Remove scallion from ice water and pat dry.

Use these ingredients on pizza or in dishes to elevate your menu!

Chris Decker is Founding Pizzaiolo & Partner at Truly Pizza in Dana Point, California. @everythingbutanchovies

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Building Blocks: So You Want to Own a Pizzeria https://pizzatoday.com/topics/finance-growth/building-blocks-so-you-want-to-own-a-pizzeria/ Tue, 28 Nov 2023 15:38:00 +0000 https://pizzatoday.com/?post_type=topics&p=146610 Buying a pizzeria with seller financing So, you want to own a pizzeria, or maybe you want to open another shop, but you don’t quite have the capital. The most important thing to remember is this: as much as you want to buy a pizzeria, somebody wants to sell it even more. If you speak […]

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Buying a pizzeria with seller financing

So, you want to own a pizzeria, or maybe you want to open another shop, but you don’t quite have the capital. The most important thing to remember is this: as much as you want to buy a pizzeria, somebody wants to sell it even more. If you speak to wealthy individuals, they will tell you that a lot of the time they got wealthy off of other people’s money – better known as leverage.

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

Caliente owns seven pizzerias and five buildings, and we have done millions of dollars of acquisitions by seller financing. Not all the deals have worked out, and some sellers just want their money right away, and sometimes, sellers just want an out. I like to find locations that used to be landmarks or destination restaurants, one owner removed. I don’t want to buy from the owner who is selling to retire and move away to the warm weather. I am looking for an owner who has faced some hardship, whether that hardship is financial, personal or medical, or maybe they bought the restaurant for an investment with the idea that they would find someone else to run it.

Negotiating Seller Financing

The order of the negotiation is very important when you’re trying to negotiate seller financing. I usually do not negotiate the actual price. By agreeing to what the seller asked, they are happy and delighted, and somewhat taken by surprise that you were willing to pay the asking price. Most people have an asking price and then they have a price in mind that they’d accept for the sale. The reason I don’t negotiate the price is because I focus on negotiating terms. The terms include the interest rate, the money down and how long the payments will last.

Everyone knows what interest rates are in this climate right now. I have negotiated interest rates from 2.5% being the lowest and 6% being the highest. Within the last six months, I was able to negotiate an interest rate of 3.5% on my latest acquisition. I always try to put the least amount of money down so that I have more working capital for the remodel and the start of the business. I have put as high as $125,000 down and as low as $50,000 down at once, and I have done owner financing on deals as low as $125,000 and as high as $1.4 million.  Most of my deals are for five years, but I have done a couple as long as 15 years – though of course those were the higher priced acquisitions.   

A sample acquisition might look like this: $225,000 asking price over five years at 6% interest with $75,000 down. I always know the highest amount that I want to put down and I never start at that amount. I always start by negotiating lower, and then work my way to the higher amount. When someone balks at the interest rate, I remind them that I gave them the asking price. Most times they are pleased with the five-year arrangement.

If you’re lucky enough to not just buy the business, but also the building, that is the best deal. And in next month’s Building Blocks, we will talk about all the advantages and disadvantages of being your own landlord.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Man on the Street: Pizza Podcasts https://pizzatoday.com/topics/people-pizzerias/man-on-the-street-pizza-podcasts/ Tue, 28 Nov 2023 15:08:53 +0000 https://pizzatoday.com/?post_type=topics&p=146607 My Top Pizza Business Podcasts Are you up on all the latest pizza podcasts? There are a ton to choose from and each scratches a different itch. Some are more about pizza making while others are devoted to the ins and outs of running a successful pizza business. These are my top  current pizza business […]

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My Top Pizza Business Podcasts

Are you up on all the latest pizza podcasts? There are a ton to choose from and each scratches a different itch. Some are more about pizza making while others are devoted to the ins and outs of running a successful pizza business. These are my top  current pizza business podcasts, in no particular order.

1. Pie 2 Pie

Alex Coons of Hot Tongue Pizza in Los Angeles hosts this excellent longform interview show that focuses on the things that keep pizzeria operators up at night. In addition to the audio podcast, Alex also releases video versions of each episode on YouTube. I love his perspective as a frustrated operator who finds peace by talking shop. Alex leads conversations with a natural flow that cuts right to the chase.

2. Pizza City

Chicago-based food journalist Steve Dolinsky’s bi-weekly podcast interviews a different pizzeria operator on each episode. Steve travels to each location to talk to his subjects in person, so there’s an intimacy you don’t get from remote conversations. Since Steve isn’t a pizzeria operator, his questions come from the perspective of an educated observer. There’s valuable insight from his short episodes (usually under 30 minutes), which are easy to digest on short drives or while walking the dog.

3. What’s Good Dough?

As an extreme pizza enthusiast myself, I connect deeply with this podcast. Host Eidref Laxa is an aspiring pizzaiolo who interviews professionals about how they’ve gotten where they are. He’s perpetually toying with the idea of getting into the business himself, and this show documents that journey. What’s Good Dough is the most inspirational pizza podcast I’ve heard, so check it out if you’re interested in getting back to the basics of what got you into pizza making in the first place.

4. The Hot Slice

If you didn’t already know about Pizza Today’s audio companion podcast, now you do. Pizza Today’s editor-in-chief Jeremy White helms the show with colleagues Josh Keown and Denise Greer. The material they cover is a great supplement to the magazine’s content, with in-depth interviews and previews of upcoming pizza industry events. If you’ve ever wondered what information didn’t fit into this month’s issue or how Pizza Expo works behind the scenes, this show has your answers.

Honorable Mention

I wouldn’t be able to sleep at night if I didn’t mention two pizza podcasts that ignore the business side entirely. Pizza Pod Party is a fun interview show from radio personality Alfred Shulz and food writer Arthur Bovino. Each week they talk to a different media personality about their pizza experiences.

Leave it to Michigan Public Radio to launch the perfect limited series about the state’s significance in pizza history, called Dough Dynasty. Hosts April Baer and Laura Weber-Davis dive into the deep end of chain pizza history, super-trendy Detroit Style pizza, and even the significance of ranch dressing. This is an incredibly well-produced and fun show that uses interviews with industry experts to unroll Michigan’s storied pizza history.

SCOTT WIENER is the founder of Scott’s Pizza Tours in New York City and SliceOutHunger.org  Instagram: @scottspizzatours

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Mike’s Monthly Tip: Tech Stack https://pizzatoday.com/topics/operations/mikes-monthly-tip-tech-stack/ Tue, 28 Nov 2023 14:55:06 +0000 https://pizzatoday.com/?post_type=topics&p=146606 Must-have and nice-to-have technology for your restaurant What’s your tech stack? It’s a phrase that started in Silicon Valley, went through corporate America, and has entered the restaurant realm. With good reason, there are several things necessary for operational relevance today. A point of sale has gone beyond a cash register to become the hub […]

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Must-have and nice-to-have technology for your restaurant

What’s your tech stack? It’s a phrase that started in Silicon Valley, went through corporate America, and has entered the restaurant realm. With good reason, there are several things necessary for operational relevance today. A point of sale has gone beyond a cash register to become the hub of all your apps, or at least most. Proprietary software by a POS company is a lot like a Swiss Army knife; it’s got everything in one place, but are those tiny scissors right for the job? Or should you go all-in with a full-fledged garden shears approach, more items and overkill, or the perfect tool for the big job?

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

I’ve met a lot of owners lately with tech overwhelm. Here is my breakdown of what is NECESSARY and what is optional.

The Must-Haves Tech

1. POS: This is non-negotiable. No POS means you are getting robbed, or you are a dinosaur or laundering money with no paper trail.

2. Scheduler for Staff: Excel just doesn’t cut it. Your staff needs more clarity on shift exchanges, and you need to forecast labor with a direct connection to the POS from the scheduler to create a variance report.

3. Customer E-mail: Whether integrated into your POS or separate, you need this. E-mail baked into a POS is a better solution when it gives the exact sales number of an e-mail. Use a dedicated service when you want robust segmentations. No e-mail or even rarely e-mailing customers means leaving thousands on the table.

4. Data Cloud: Dropbox, Google Drive, OneDrive, or something else cloud-based, i.e., a secure place to store and share important documents so you can move quicker and not lose everything if your laptop breaks.

5. Payroll Processor: This can be simple check processing or a whole HR suite. Choose what you need, avoid redundancies, and DO NOT OVERSIMPLIFY payroll. Check it for errors. Payroll should take time to verify and avoid overspend.

6. Accounting Software: QuickBooks or some variance; what matters is it is easy to use for your accounting team. In other words, can you track and act on the money going in and out?

7. Online Ordering: This is the modern era. If you’re not online, you’re not in the game.

8. Security Cameras: These are crucial for security, training, accountability and avoiding potential lawsuits. This is not a suggestion; you need cameras.

The Nice-to-Have Tech

1. Loss Prevention Program: Text checkups post order to send positive customers to review sites and negative customers into a text stream with management.

2. Text Marketing & Loyalty Programs: More direct than e-mail, but only some appreciate the intrusion. These must be exclusives to prove worth.

3. Third-Party Integrations & Aggregators: If you hate delivering yourself but like revenue, then 3rd party is a mandate. If you can’t stand how many tablets you have, go all in on one 3rd party or get an aggregator app that pulls them all together and routes them through your POS.

4. Social Scheduler: I can’t imagine posting to each app native; this is a massive time saver and sets posts to go out evenly.

5. Ad Manager: If ad spending on social media is a component of your marketing, look at ways to do it smarter and with tracking.

6. VOIP Phone Systems: Control calls, where they’re routed, turn voicemails into e-mails, and have different responses when customers call.

7. Gift Cards: These can become free money with unused redemptions.

Your tech stack is your toolbox in this competitive market. Choose wisely, invest smartly, and remember, the objective is to streamline your operations and give you more data to act on or time to create more revenue. If any app or program doesn’t produce 5 x ROI on what it costs via more revenue, more time, or raw cash in hand saved, it’s a no-go.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Conversation: Don Clifford, Soulshine Pizza, MS, TN https://pizzatoday.com/topics/people-pizzerias/conversation-don-clifford-sunshine-pizza-ms-tn/ Tue, 28 Nov 2023 14:38:38 +0000 https://pizzatoday.com/?post_type=topics&p=146605 A Q&A with Don Clifford, Soulshine Pizza with locations in Mississippi and Tennessee The first Soulshine Restaurant was opened in February 2001 by Chris Sartin in Flowood, Mississippi via our affiliate Soulshine, Inc. Currently, three Soulshine Restaurants are open and operating, one in Flowood, Mississippi, one in Ridgeland, Mississippi, and one in Franklin, Tennessee. Currently […]

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A Q&A with Don Clifford, Soulshine Pizza with locations in Mississippi and Tennessee

The first Soulshine Restaurant was opened in February 2001 by Chris Sartin in Flowood, Mississippi via our affiliate Soulshine, Inc. Currently, three Soulshine Restaurants are open and operating, one in Flowood, Mississippi, one in Ridgeland, Mississippi, and one in Franklin, Tennessee. Currently we have two (2) fast casual (Our New Concept) restaurants under construction (Gluckstadt, MS and Gallatin, TN).

The Concept

Our new concept is a fast casual experience that showcases a lot of new technology to better serve our customers. We serve a craft style hand-tossed pizza that comes in three different sizes and a variety of different toppings. We have been serving the greater Jackson area as well as the Nashville market for the last two decades. The new fast casual model we are constructing will change our style by streamlining our operations in a few different ways.

We will be offering counter service, as many fast-casual pizza parlors do, but with some added features. Those features will include the ability to order and pay for your food at the table via QR codes, ordering via kiosk for to-go orders, integrations with third party vendors to help alleviate any wait times, stall QR codes that allow us to know when and where to bring your food when you arrive. This concept is going to be successful through proper marketing and training. We look forward to expanding into the Nashville market and others in the future.

Growing the Brand

Years ago, we saw the market changing. It became more about online ordering and to go and less about full service. Once Covid hit and we had to switch to only being able to do to-go orders we knew we had something. That’s where our new concept comes in. A fast casual version of our old classic that focuses more on speed of service and new and ever developing technologies to make the to go experience enjoyable.

Once we drew it up, we knew we had something. Smaller restaurant with counter service that focuses on to go business but that still has the ability for you to come in grab a beer and a pizza and sit if you want. New integrations with third party delivery, new pos systems to streamline online ordering, kiosks to speed up ordering, status boards so you can track your order all the way through the kitchen. A smaller footprint with a big impact. A smaller footprint and less startup costs will allow us to develop more restaurants quicker.

We focus on families. Everyone’s got to eat dinner and once they see how quick and easy it is to stop by and grab some quality food made by people who care about putting out the best product possible, they will be lifelong customers. We have something for everyone here at Soulshine, calzones, oven baked sandwiches and beautiful fresh salads all made to order. So, get on down to a Soulshine near you, where family, community, and great food is what we stand for.

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Wintertime Tomato Soups https://pizzatoday.com/topics/menu-development/wintertime-tomato-soups/ Mon, 27 Nov 2023 21:43:31 +0000 https://pizzatoday.com/?post_type=topics&p=146604 Add the coziness of tomato soup to your specials menu Nothing says warmth in the winter like a hot bowl of soup. The choices of cozy soups are endless. As a pizzeria, go with your strengths and that is the tomato. Not the fresh tomatoes you feature in the summertime, I’m talking about the amazing […]

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Add the coziness of tomato soup to your specials menu

Nothing says warmth in the winter like a hot bowl of soup. The choices of cozy soups are endless. As a pizzeria, go with your strengths and that is the tomato. Not the fresh tomatoes you feature in the summertime, I’m talking about the amazing canned tomatoes that you have meticulously hand selected to use for your killer pizza sauce. Let’s use those as a base for incredible tomato soups that you can highlight on your winter specials menu.

Why add soup? First, it is an easy, prep ahead option that can store for days. Secondly, think return visits. A delicious tomato soup with your house focaccia or hot ham and cheese sandwich could be just the thing to entice customers to return for a second time in a week. Third, it’s a great option to increase check averages. Train your team to share what goes into each house-made soup.

Before we get to delicious tomato soup recipes, let’s look at how to use the canned tomatoes. Did you know that for soup applications, canned is actually the preferred product to use over its fresh counterpart? Canned has a higher concentrated flavor and a lot less prep time. In an out-of-season application, canned is the better choice over fresh “hot house” tomatoes.

Canned tomatoes come in a few varieties. Test which works best for your soup — whether it’s crushed, diced, petite diced, pureed, whole peeled or stewed. Carefully look at the ingredients in the canned tomatoes. Is it unsalted or salted? Does it contain other ingredients like garlic, herbs or even sugars? All of these can impact your finished soup. Don’t drain your canned tomatoes. Cooks refer to the juice as liquid gold. Want an extra sweet tomato kick, try adding tomato paste. The concentrated paste offers an intensified tomato flavor.

3 Cozy Tomato Soups You Should Try

These recipes are starting points. Play around with ingredients and combinations to create a soup that is uniquely yours. One of my favorite change ups is swapping out some of the canned tomatoes and substituting canned fire-roasted tomatoes. Get creative and come up with a top seller. Here are three tomato based soup recipes:

  1. Tomato-Basil Bisque
  2. Tomato Soup Escoffier
  3. Minestrone

Take liberties with Minestrone. Just like its American counterpart (chili), cooks have created several versions of Minestrone. Try a Minestrone using what’s on your makeline.

DENISE GREER is Executive Editor of Pizza Today.

 

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Sweet & Spicy Pizzas: Hang Fire! https://pizzatoday.com/topics/menu-development/sweet-spicy-pizzas-hang-fire/ Mon, 27 Nov 2023 21:09:09 +0000 https://pizzatoday.com/?post_type=topics&p=146602 Spicy-sweet ingredients are the new bombshells of flavor. One of the most pivotal memories I’ve had with food was when I worked as a waiter at an exclusive French restaurant in Chicago. One day, as service was winding down, my fellow waiters raided the walk-in and were cutting watermelon and cucumbers they retrieved. They squeezed […]

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Spicy-sweet ingredients are the new bombshells of flavor.

One of the most pivotal memories I’ve had with food was when I worked as a waiter at an exclusive French restaurant in Chicago. One day, as service was winding down, my fellow waiters raided the walk-in and were cutting watermelon and cucumbers they retrieved. They squeezed lemon juice in the bowl and finished this weird combination with cayenne pepper and honey. We all jumped in and ate this concoction and from that first bite, I was hooked.  I felt the crispy grassiness and faint saltiness of the cucumber blanketed with the tart lemon, sweet honey and watermelon. It seemed perfect, then the cayenne hit me like a sucker punch to the back of my head. My eyes squinted followed by a trickle of forehead moisture. After a trepidatious second taste, I dove in again, and again, until it was gone. I had no idea what happened to my flavor appetite because I was averse to spicy heat but because of the sweetness, the heat turned into a flavor magnet for my mind. 

Spice Grinder

Sweet and spicy is so alluring because sweet ingredients reduce the sensitivity of heat sensors on the tongue creating a balanced flavor profile. Most complex and delicious pizza flavors result in a combination of tastes and textures. There are seven tastes — sweet, sour, salty, spicy, fat, bitter and umami. All of these can be combined in complimentary tastes and balancing tastes. Here is the difference between the two.

Complimentary tastes: These tastes accentuate one another to create harmony of taste. For example, sweet with fat, spicy and salty or sour with spicy.

Balancing tastes: These tastes oppose each other to create harmony. Some chefs call this a “foil,” or a contrasting flavor that prevents the heavier flavor from taking over a dish. An example of balancing tastes like spice can play down sweetness from becoming too sweet and spiciness can be mellowed out with fat and sweetness.

A perfect example of the combining flavors lies in the delicious ancient Chinese Sweet and Spicy Sesame Sauce. Complimentary flavors like red chilies keep a simple sugar sauce from being too cloying. This is combined with the balancing flavors of salty soy sauce and savory sesame paste.

Sweet Heat

Maple syrup works well on whole wheat pizzas and can be combined with a powdered spice like cayenne. The maple flavor is not too cloying and partners well with Feta, Gorgonzola, and Gruyere, as well as fresh mozzarella and walnuts. Classic examples of these syrup pairings are with blueberries and lemon, mascarpone and pistachio, caramel and pecan. Good protein pairings are pork belly, duck, bacon, ham and even foie gras. Because maple syrup is thick, it takes longer to macerate fresh-cut chilies for full flavor. Habaneros, Thai and Ancho pair well with maple syrup.

Honey is probably one of the most used sweet/spicy vehicles. Because honey is even thicker than maple syrup, it flows slower when presented on a pizza and mingles well with creamy mozzarella, Asiago, Manchego and even over stracciatella. Spicy honey is best used with berries, cream, almonds, oranges, figs, nuts, fontina cheese, mustard, pistachios and hazelnuts. Sometimes, honey will solidify due to the amount of glucose in the plants that the nectar-loving bees collect. This is remedied by immersing the glass jar in hot water.

Agave Nectar: This is a vegan alternative to hot honey but has a more neutral flavor and is thinner. It is sweeter than table sugar and doesn’t have the bitter aftertaste of some syrups which is why it works well with lemon and hot pepper flakes. I like the thickness and lusciousness of the dark agave nectar with sharp cheeses like Gorgonzola, aged Gouda, Monterey Jack, aged cheddars, and Pecorino Romano. Agave goes well with razor thin slices of Thai, Jalapeño, Serrano, and even Fatali peppers. Good with lime, almonds, cashews, salty pork, and charcuterie.

Getting Jalapeno Business

All types of chilies can be added to sweet sauces to macerate (flavor blend) into the hydration of the sauce if the chilies aren’t too large. This will facilitate the spread of flavor and spice instead of too-spicy “speed bumps” that ruin the flavor profile of any pizza. Some chilies’ powders are mixed with other flavors and labeled “chili powder blend,” or “chili seasoning mix.” Most chili powders are named after the name of the chili itself; others are named after the region where they are grown. Here are some chilies that could add power to your sweet condiments and flavor your pizzas.

Espelette pepper: This pepper was introduced into France in the 16th century and was used in medicine and for the conservation of meats. This chili powder has become a cornerstone condiment in the Northern Basque region, replacing black pepper. I love this spice because it is fruity, bright red and has a fresh smokiness without overpowering other pizza items. I use it in my blueberry duck balls with cumin and cherries and it adds a great red powder to the finish on burrata. (I used it on pizza recipe described at the end.)

Aleppo: This powder has moderate heat with fruitiness and the flavor of light cumin. This is a common condiment in the Mediterranean, Turkey, Syria and into Armenia and is named after the Silk Road spice city in Northern Syria. It is used for its perfumy sweetness like sun-dried tomatoes with an added kick of heat.

Ancho: The name of this powder is from dried poblano peppers that have been ground up. The saying is that Ancho is to Poblano what Chipotle is to Jalapeno. Ancho is hotter than regular chili powder but offers less heat and smokiness than chipotle powder. This pepper powder is famous for mole and chili seasoning. Other items shine with honey, barbeque, soups, mole, turkey, shrimp and pork. The great sweet and spicy vehicles for the Ancho powder are purees of mango, apple, pear, persimmon and orange.

Piri Piri: This hot pepper offers a blast of up to 175,000 Scoville units and is made from the dried Malgueta pepper. Originally cultivated by the colonial Portuguese in southern African territories and brought by them to other territories around the world. Piri Piri sauce has been described as “light, fresh, and herbal” by some chefs who can handle the heat. The bottled sauce is famous for its infusion of the chilies with garlic, citrus peel, onion, bay leaf, paprika, oregano and tarragon. Piri Piri is so hot that the infusion of sweetness as well as fatty meats works well. Bacon, ground pork and lamb as well as chicken with skin and braised fatty beef are nice combinations with sweetened Piri Piri.

Grilled Honey Lemon Chicken

Grilled Honey Lemon Chicken, pizza recipeThis pizza is a wonder to behold because it has the lusciousness of lemony ricotta with the sour Asiago and melting fresh mozzarella. The grilling introduces a charred flavor and texture to the melt and the addition of the spicy lemon honey adds so much depth and pairs well with the basil and crunch of the sweet yellow peppers.

Get the Grilled Honey Lemon Chicken Pizza recipe.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

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Food Safety Red Flags https://pizzatoday.com/topics/operations/food-safety-red-flags/ Mon, 27 Nov 2023 20:29:52 +0000 https://pizzatoday.com/?post_type=topics&p=146601 Small oversights have big potential to make guests sick When I received this story assignment, I was eager to get writing because this is a topic that I am very passionate about! In addition to the big, glaringly obvious infractions of the health code, I am a stickler about the many “small” ways we put […]

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Small oversights have big potential to make guests sick

When I received this story assignment, I was eager to get writing because this is a topic that I am very passionate about! In addition to the big, glaringly obvious infractions of the health code, I am a stickler about the many “small” ways we put our guests at risk without even thinking about it! But these “small” oversights have big potential to make our guests sick.

Probably the most commonly overlooked food safety red flag in many restaurants is cell phone usage on the line.

While cell phones seem like a harmless annoyance to us as owners and managers, think about how many germs live on the average cell phone. How often do our team members pull that germ-laden device out of their pockets, put it up to their faces, touch the screen, put it back in their pockets and resume food preparation without washing their hands? While mandating that employees keep their cell phones in lockers may be a battle you don’t wish to fight, putting a cell phone policy into place that states that team members must step away or outside to use their phones and wash their hands once they return can be helpful in reducing the points of contamination or even the spread of illness between team members.

Another big red flag that I see in restaurants is personal items behind the bar or in food preparation areas. Hoodies, hats and other apparel can carry a multitude of contaminants. How many of us have pets that shed, or even our own hair falls onto our clothing and when we put those garments directly onto a prep table they can deposit hair or dander onto what is supposed to be a sanitary work surface. And while it seems like a wildly rare circumstance, insects like roaches and their eggs can be transported into your restaurant on clothing and be deposited directly onto your work surfaces.

Think about your average water bottle, how many germs live not only on the mouth, straw and cap, but on the bottle itself. I am always shocked to see how many days someone re-uses the same yucky cup without washing it. If we allow our team to set drinkware on the work area, we are depositing those germs right onto the work surface. Drink vessels must have a lid which you can drink from without needing to be twisted off, flipped up or pushed in, and be made of shatterproof plastic, no glass.

I find it important to make sure your team has a place to easily store their personal items, including drinks. Ensuring that drink rails are hung near each food and beverage preparation area is an easy way to keep work areas sanitary.

Understanding that not all restaurants have room for lockers, we can still take steps to make sure there is a place to hang outerwear, bags and headwear that is tucked away from food and beverage production. Cubbies, hooks or even plastic totes on the floor can provide a place out of the way for personal item storage.

Disorganized walk-in coolers can make it challenging to follow HACCP principles for proper food storage.

At Wholly Stromboli, we practice a place for everything and everything in its place. Shelves are labeled and organized. Eggs, which are a potentially hazardous food, are always stored on the bottom shelf under the raw chicken breast, and never stored above ready-to-eat food items. By ensuring that we keep food items on the same shelf in the same slot every time, we ensure there is always a safe place to keep potentially hazardous items. For example, if I put the ham where the eggs should be, then, where do I put the eggs, one item displaces another and so on. Not only do you not know where to find anything, you risk contaminating ready-to-eat foods by not following HACCP protocols for food storage. I’ll add that consistent product placement makes stock counts a breeze. You are doing weekly stock counts, right?

Improper cooling hot food is another way for bacteria to grow and something that is easily overlooked. We’ve all seen it, your prep cook makes an 80-pound batch of marinara. He gets busy, throws the whole entire stock pot of sauce in an ice bath, and forgets all about it. Four hours later, the pot is swimming in a lukewarm bath of melted ice.

Putting an emphasis on proper cooling procedures, having a documented process and the people to carry out the process, is key!

Keeping cooling logs, and the proper thermometers where you perform ice baths with clear instructions on the cooling process will help. It can help to make one team member responsible for making sure there are always logs at the ready, they are being completed, and helping others to ensure the process is being followed.

The next place I look for potential hazards is in refrigerated prep tables and warming drawers.

I’ve never met a line cook who didn’t over fill food pans with product! It is human nature to want to cram as many canned olives as you can into that darn pan. It seems harmless, they’re just being prepared for the rush! But this is a recipe for foodborne illness. Keeping product below the fill line will ensure that all of the product in the pan is being held at the correct hot or cold holding temperature.

Don’t forget to swap out utensils such as spatulas, tongs and pizza cutters every four hours to help reduce the growth of bacteria on them. Making this a part of your shift change checklist will help ensure that this is happening at regular intervals. Additionally, if you are handling seafood, raw chicken, thick or sticky foods, consider using a fresh pair of tongs, or spoon for each dish.

Training and education is key! Make sure your team is up to date on all required certifications and training. Some counties require that each restaurant have at least one certified food handler or manager in the building at all times and will provide safe food handler courses. Additionally some broad-line distributors, community colleges and even some high school trade programs offer safe food handler certification programs at a discounted rate.

Lastly, your local health inspector can be a great resource to you and your restaurant.

Cultivating a good relationship with your inspector by inviting them to come in and do a mock inspection, provide feedback and answer questions can help ward off future violations, help you to understand how to improve your inspection scores, and ensure that you are providing a safe and healthy experience for your team and your guests.

Food Safety Resources:

Consult your local department of health and environment for latest certification requirements, cooling logs and other printed safe food handling materials.

www.fda.gov/food/hazard-analysis-critical-control-point-haccp/retail-food-service-haccp

www.servsafe.com

MELISSA RICKMAN is co-founder of Wholly Stromboli in Fort Lupton, Colorado, and member of the World Pizza Champions.

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Restaurant Site Selection https://pizzatoday.com/topics/finance-growth/restaurant-site-selection/ Wed, 22 Nov 2023 18:41:19 +0000 https://pizzatoday.com/?post_type=topics&p=146600 Choosing the right location takes research and luck When Giuseppe Amato walked into a bakery in Ocean View, Delaware, he saw a For Lease sign in the window. He chatted with the business owners, who said they had outgrown the space and were moving the bakery across the street. Amato, who with his wife was […]

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Choosing the right location takes research and luck

When Giuseppe Amato walked into a bakery in Ocean View, Delaware, he saw a For Lease sign in the window. He chatted with the business owners, who said they had outgrown the space and were moving the bakery across the street. Amato, who with his wife was having a townhome built in the beach town, has been lamenting the lack of old school pizzerias in the area. So, he decided to do some research.

“I went online and looked at within three to five miles, new homes coming in and how quickly they were developing,” Amato says. “This area increased 12 percent in population since 2020 and is now increasing four percent a year.”

Amato, who opened Amato’s Pizza in 2022, liked the fact that Morning Buns Bakery was expanding, not failing, which hinted that it was a good location. The bakery owners sold him some prep tables and refrigerators, which helped defray costs. There is even a nearby church that opens its parking lot to pizzeria customers. “We have that rapport,” Amato says. “I donate pizzas to them.”

Due diligence is a crucial element of site selection.

Whether it’s the first location or the latest in a chain, it’s important to know details about the area and the building.

“It’s more of a risk mitigation process than a crystal ball,” says Troy Sproul, owner of Blue Square Pizza in Hopkinton, Massachusetts. Before he opened the pizzeria in 2022, he prepared a spreadsheet of 24 emerging markets near Boston. The spreadsheet includes key traits such as population, household income, age and percent of the population that is female, variables that Sprouls says correlate with higher sales on average.

The spreadsheet also listed each market’s existing artisanal pizza restaurants that would be competitors, which Sproul gave scores of 1 through 7, with 7 being most competitive. He then calculated the addressable market, or percentage of households earning more than $100,000 and therefore more likely to spend $25 on a pie. “What I really want to do is understand how many households have spending power to purchase my pizza,” says Sproul, who previously worked as regional operations manager for a regional pizza chain.

When he finished the spreadsheet and a business plan, Sproul contacted his broker, who sent him a Craigslist ad for a restaurant for sale in Hopkinton, 26 miles west of Boston and not on the spreadsheet. Sproul researched the location, applied the same variables, and found it rated favorably. There were only three pizzerias in the city of 18,600, the area had a high median household income, and 51 percent of the population was female. (Much of the data is available on the U.S. Census Bureau’s website, www.census.gov.)

Sproul recommends writing a business plan and researching markets. “You always learn something through a business plan,” he says. “You’re trying to take the emotion out of the decision.”

Even with emotion out of the decision, other qualitative factors can make a site favorable.

Esters Neighborhood Pub looks for buildings in family-friendly neighborhoods. The “casual beer and pizza joint” recently opened its third Denver-area location in a former restaurant in Wheat Ridge, a suburb west of Denver. “It starts with a cool old neighborhood,” says owner Paul Sullivan. “Once we saw the opportunity, we did run analytics in terms of demographics, population and restaurants.”

Sullivan says some of the restaurant’s food vendors supplied demographic information. The data confirmed his premise that the site would be a good one for a pizzeria where families could dine after kids’ soccer or other games, for a birthday party or to watch sports. After gutting the restaurant and installing new equipment and furnishings, Esters – the name refers to flavor compounds that result from the beer fermentation process – opened in 2022.

The three locations of Esters, all in residential areas, close at 10 pm. “I’m not sure our concept would do well in downtown Denver because we don’t stay open late,” Sullivan says. “It’s knowing your concept and being authentic about your concept and seeing where you fit.”

Some pizzerias fit best in busy areas.

“What we like to see is very visible locations, high traffic both foot and automobile, and very strong daytime and nighttime population density,” says Luigi Cardillo, co-founder and chief operating officer of Riko’s Pizza, which has four corporate-owned and four franchised locations in Connecticut, Florida and New York.

Riko’s Pizza uses market intelligence software that takes the demographic information of the brand’s current units to develop a profile for future locations. The analysis proves useful not only for new sites, but for relocating existing pizzerias. Riko’s Pizza, founded in 2011, moved its first three corporate locations from busy secondary streets to busier main roads and business doubled or tripled.

Cardillo recommends visiting the site 30 or 40 times, during different hours and various days. “The first time you visit on a Friday night and it’s hopping, you think this is the perfect spot,” he says. “Go the other days and see the traffic.”

Others maintain that the busiest streets are not the right fit. “In today’s world people are working from home, so it’s really about being in the center of the community,” says Cord Thomas, CEO of Pupatella, which has eight locations in the Washington, D.C. area and four in development. “Stay local. You know what works, you know the traffic patterns. That’s the community you will be in for the next 20 years.”

By focusing on a neighborhood instead of a busy downtown area, the pizzeria can get involved in community events, support local schools and learn the traffic patterns and preferences of the residents. Managing partner Michael Berger explains that Pupatella attracts people from three to five miles away, so it’s important for the pizzerias to be in neighborhoods. That’s in contrast to restaurants that open in large lifestyle centers, hoping to attract customers from five to 10 miles away, who are mostly just passing by.

“We prioritize small standalone buildings with accessible parking and convenience,” Berger says. One thing that’s changed lately is Pupatella is looking at smaller locations, 2,000 to 2,500 square feet instead of 2,500-plus square feet, as pick-up and delivery have increased.

Moving into former restaurants has not worked for Pupatella because they had to replace all equipment. “There are some cost savings initially, but you will pay for that down the line,” Berger says. “All of us need to be trying to make money from day one.”

NORA CALEY is a freelance writer who covers small business, finance and lifestyle topics.

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Today’s Top Restaurant Design Trends Aimed at Elevating the Customer Experience https://pizzatoday.com/topics/operations/todays-top-restaurant-design-trends-aimed-at-elevating-the-customer-experience/ Wed, 22 Nov 2023 16:16:39 +0000 https://pizzatoday.com/?post_type=topics&p=146585 Designing Restaurants Restaurant design isn’t what it used to be. Shaped by the Covid-19 pandemic, evolving consumer preferences, technological advances and the rising costs of materials and labor, new design trends continue taking shape to elevate customer service, boost efficiency and deliver a more contemporary experience to guests. To wit, Papa John’s Epic Dough store, […]

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Designing Restaurants

Restaurant design isn’t what it used to be.

Shaped by the Covid-19 pandemic, evolving consumer preferences, technological advances and the rising costs of materials and labor, new design trends continue taking shape to elevate customer service, boost efficiency and deliver a more contemporary experience to guests.

To wit, Papa John’s Epic Dough store, making its way across the system throughout the past year, features a crisp white look punctuated by rich red and green hues, oversized images of fresh ingredients, an open kitchen providing guests transparency into the pizza-making process and straightforward purchasing and pick-up experiences, including a drive-thru lane, to accommodate digital transactions and off-premise dining occasions.

“Since Covid-19, restaurants across the budgetary spectrum have realized they need something that sets them apart to lure customers in and bring them back – and it can’t just be product alone, which is why design is taking on added importance,” says David Shove-Brown, partner and co-founder of //3877, an architecture and design firm with offices in Washington, D.C. and Brooklyn, New York.

The biggest restaurant design trend: A defined takeout space.

Pre-pandemic, discussions about clearly defined takeout spaces were largely limited to the corporate office and café markets. The idea hadn’t fully made its way into mainstream restaurant spaces, and certainly not full-service operations.

As off-premise dining has soared, however, operators and designers alike are thinking more intentionally about the carryout customer. This rings especially true in pizza where carryout is ubiquitous, whether customers are picking up for themselves or relying on a third-party delivery player like Grubhub, DoorDash or Uber Eats.

Today, a defined takeout space is becoming a necessary ingredient in restaurant design, particularly something separate from the dining room to minimize any conflict between dine-in and takeout customers. In many instances, carryout customers are being funneled one way to have their own convenient in-and-out experience; if not an entirely distinct pickup area, then a bar might act as a buffer from the dining room.

“Considering the pickup area is virtually standard in today’s design, which isn’t something you would’ve said years ago,” confirms Joshua Zinder, head of Princeton, New Jersey-based Joshua Zinder Architecture.

4 more emerging restaurant design trends

While a defined takeout area might be the day’s dominant trend – and one moving toward table stakes in today’s restaurant environment – it is far from the only notable development. Four additional trends continue capturing momentum:

#1: Smaller footprints focused on efficiency

With more consumption moving off premise and many operators expecting labor shortages to be a long-term issue, there’s a move toward smaller footprints, more efficient design and equipment capable of pulling double duty. Space utilization and layout is not the sexiest part of design, but it is critical to a pizzeria’s operations and, quite often, its bottom line.

“Everyone is counting out every square inch,” says Rick Conrath of GTM Architects based in Bethesda, Maryland.

#2: Bringing the outside in

More and more, Zinder is “dissolving” the front of a restaurant, as operators are eager to boost their exposure and street presence. Whether rolling up garage-style doors or opening oversized windows, there’s heightened interest in unveiling the restaurant’s interior to the street or sidewalk to stimulate interest, showcase accessibility and create a more seamless feeling between the restaurant and its
surroundings.

The desire for an inside-outside connection also includes a rise in biophilia. Increasingly, restaurants are incorporating plants, green walls or even images of greenery.

“During Covid-19, restaurants got a bad rap as a potential setting for risk or exposure and something speaking to nature helps combat that,” Zinder says.

#3: Instagrammable touches

Instagram and food go hand in hand and restaurants continue looking for ways to generate attention in the social media world. Pizzerias are leveraging lighting and materials as well as art, including sculpture, murals and 3D installations, to create compelling, dramatic or whimsical design touches inviting photos and social sharing.

In its new store prototype, Pizza Inn created a “say cheese” accent wall. Jumping off a sky-blue background peppered with clouds, two half-eaten pizza slices replicate an angel’s wings on the in-store mural. And at one of //3877’s projects, Nighthawk Brewery & Pizza in Arlington, Virginia, a multi-colored, tiled mosaic of two hawks opposing one another creates a striking visual.

“Design becomes a part of the story to drive marketing and give guests a unique perspective,” Shove-Brown says.

#4: A twist on seating

Guests might visit a pizzeria for various occasions – a date night, a beer with buddies or a quick lunch. To entice regular visits for distinct purposes, restaurants are creating different seating areas and departing from the formulaic lines of booths and tables. Instead, restaurants are mixing picnic tables, couches, bar seating, pub-height tables, booths and more to offer seating diversity.

“This way, the guest experience isn’t the same every time they visit,” Shove-Brown says. “They can have a different experience and be inspired to come back for a different occasion.”


Before You Design

Whether remodeling an existing eatery or entering an entirely new space, savvy pizzeria owners address these three questions before diving into design:

What’s my budget?

An eatery’s available capital will surely inform design choices. Leveraging the experience of a seasoned restaurant architect and contractor early in the process will help minimize costly
errors and facilitate a more thoughtful, calculated approach, such as pursuing a second-generation restaurant space to curtail electrical, mechanical and plumbing costs.

What’s my restaurant’s service model?

Are you creating a full-service pizzeria where people savor their meal or a volume production churning out pie after pie? Clarity on the service model and projected sales mix will set the stage for a space’s general layout, such as how space is allocated to the kitchen and dining room.

What’s my restaurant’s theme and its menu?

A pizzeria’s concept and menu will guide design choices – the colors, materials, furniture and the like. For instance, Joshua Zinder Architecture leaned into a light and bright aesthetic at Jules Thin Crust in Princeton, New Jersey, a look befitting the family-friendly fast casual specializing in thin crust pies featuring organic ingredients.

Daniel P. Smith  Chicago-based writer has covered business issues and best practices for a variety of trade publications, newspapers, and magazines.

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We Give Thanks to Our People, Pizza People https://pizzatoday.com/topics/industry-news/we-give-thanks-to-our-people-pizza-people/ Tue, 21 Nov 2023 08:01:00 +0000 https://pizzatoday.com/news/we-give-thanks-to-our-people-pizza-people/ Thanksgiving is a time of year when we give thanks to our customers, employees and communities. This year and every year, we are thankful for a strong and resilient pizzeria industry. Here at Pizza Today, we give thanks to you, the pizza professional and our talented and inspiring pizza community. We commend your unwavering commitment […]

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Thanksgiving is a time of year when we give thanks to our customers, employees and communities. This year and every year, we are thankful for a strong and resilient pizzeria industry. Here at Pizza Today, we give thanks to you, the pizza professional and our talented and inspiring pizza community. We commend your unwavering commitment to producing the best products, finding ways to keep the doors open, caring about your teams, fighting long hours, keeping your team and customers safe, digging in and doing what’s hard to make your businesses successful. We are grateful to you! You are why we do what we do at Pizza Today.

We have a strong, compassionate and giving pizza community. We are thankful for each and every one of you.

 

Happy Thanksgiving!

From the Pizza Today Team

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Pizza Life POV: Call to Action https://pizzatoday.com/topics/people-pizzerias/pizza-life-pov-call-to-action/ Mon, 13 Nov 2023 08:00:03 +0000 https://pizzatoday.com/?post_type=topics&p=146564 Andrew Bellucci: memoriam and a call to action According to the Center for Disease Control and Prevention, heart disease is the leading cause of death for men, women, and people of most racial and ethnic groups in the United States. High blood pressure, high blood cholesterol and smoking are key risk factors for heart disease. Several other medical conditions and lifestyle […]

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Andrew Bellucci: memoriam and a call to action

According to the Center for Disease Control and Prevention, heart disease is the leading cause of death for men, women, and people of most racial and ethnic groups in the United States. High blood pressure, high blood cholesterol and smoking are key risk factors for heart disease. Several other medical conditions and lifestyle choices can also put people at a higher risk for heart disease, including: diabetes; overweight and obesity; unhealthy diet; physical inactivity; excessive alcohol use.

I first became aware of skilled pizza maker Andrew Bellucci during the pandemic while living in Japan, my home for the past 13 years. Even though I was born-and-bred in Brooklyn, he was never on my pizza radar. For me, in the pre-internet days, my pizzeria circle was very close to home: Trio Pizzeria on Avenue U; Bella Donna and Armando’s on Kings Highway, and if someone was driving, an excursion to L&B Spumoni Gardens. Even Difara was in a neighborhood far, far away. Lombardi’s in Manhattan was another world entirely.

When I came across the film Untitled Pizza Movie I was immediately hooked. In lock-down with a wife and two young kids, the prospect of a multi-part film about pizza sounded like salvation. There was no indication how watching the movie would be an emotional and exhausting experience. Being exposed to Andrew Bellucci’s craftsmanship and dedication and personal drama was captivating. I immediately reached out to him on Instagram, never imagining he would respond.

Of course, he responded. He was humble and open and brimming with gratitude for another chance to do what he loved. I followed his journey to open his restaurant and the resulting challenges. Andrew seemed like a person who followed his heart. The fact that he finally found a partner who understood his beautiful pizza obsessiveness, gave him the theater to perform his culinary magic, and kept him protected was a godsend.  When I read the news of him dying I was profoundly impacted. Like the majority of people reading this, I never had the chance to eat a pizza he made. I never met him in person. But watching his passion and joy on social media was an inspiring gift. It felt particularly cruel that he was struck down in the midst of his ascension into the pantheon of pizzaiolos. But as I thought about it, looking at the poetic way he took his last breaths making his beloved clam pizza, I had another feeling. He died looking to the future, feeling hopeful and without regrets. He was doing what he loved and was recognized by those he cared about. Absolutely, too soon. But he left on a high note.

Andrew Bellucci’s passing also has me thinking about mortality. How do you stick around longer to keep exploring your craft and enjoy your life?

Being a pizza maker brings health risks that are unfortunately too easy to push out of your mind until it is too late. On your feet for hours and hours every day. Heavy lifting and repetitive motion. A diet that finds itself at the fattier end of the food pyramid. Smoking is not uncommon. A few drinks to wind down every night. And, oh yeah, the stress of making the business succeed. It makes Dom DeMarco’s 85 years seem like the outlier and Andrew Bellucci’s early demise more the norm.

Yet there are people in our midst who exemplify the idea that you can be a master of your craft while maintaining a healthy body and mind.

John Arena is universally viewed as one of the greats of the pizza game: delicious pizza; financial success; longevity in the business. There are not many who can match his achievements. When you add John’s openness, mentorship and support for the community, he is unparalleled.

“I began my professional career in pizza in 1967,” he says. :”Let’s face it- Pizza was largely a boy’s club, comprised of Italian immigrants and their sons.  If you wanted to be known as “a good pie man” (the highest compliment), complaining or even suggesting that you were tired was out of the question. Taking a ‘mental health’ or personal day would have been a sign of weakness that was simply not considered.

“My earliest role model for pizza and everything else was my father. He was NOT typical of his generation. First of all, he never smoked, he drank just an occasional glass of wine, watched his diet, took time every night to relax with his family and to read and continue learning and adapting. The result is that my Dad at 94 years old is still active, healthy, and sharp.”

Rob Cervino, by any assessment, is a striver and overachiever. He is a leading producer and teacher in a rising pizza style in the US at his Taglio Pizza. He put himself out there on national television on CHOPPED, not only showcasing his pizza-making talents under intense pressure, but winning the day.

“I have so many friends in the pizza world, and unfortunately, I would say 90 percent are morbidly obese, overweight,” he says. “I myself was super overweight when I first opened. I got all the way to 260 pounds. I’m 5 foot 11 inches. So, I was a big boy. And my whole life I struggled with my weight, but I always kind of kept it off because I really wasn’t in the pizzeria scene as much as I was…once I opened my pizzeria, it was just a constant; that was just my lifestyle. And that’s the problem; our lifestyle revolves around eating good food. And unfortunately, and fortunately, the food that we make is not the healthiest…bread and cheese with very little greenery, very little lean proteins. It is not sustainable for the average person. And that’s why when you walk around these pizza expos, these guys unfortunately, they’re huge.”

Dr. Ethan Weiss is a cardiologist specializing in acute-care cardiology, coronary artery disease and general cardiology at University of California, San Francisco and a biotech executive. He is intimately aware of the issues and challenges of maintaining a healthy heart.

“I like to focus on things that are modifiable,” he says. “The most important modifiable risk factor remains cigarette smoking…I think the education around … smoking has been tremendous here in the United States. And I think it …largely accounts for the trends we’ve seen in the reduction of cardiovascular diseases. I think that’s one of the biggest — if not the biggest — single impact is the public health effort on getting people to not smoke as much.

I think it’s probably the single biggest modifiable risk factor.

The next things he believes people need to take special care of is their blood pressure and cholesterol level.

“There are three things: are you aware that you should be controlling your blood pressure and cholesterol level; are you trying to control it; and are you actually controlling it?,” he explains. “There’s a strong evidence basis that modifying the risk factor leads to a reduction in risk, which is what we really care about.”

Rob shared, for the first time, his very personal story:

“I went to my doctor for my yearly physical. I was I think 33. I just had a son. My doctor’s like, ‘your blood pressure’s through the roof. Your cholesterol’s up there. You’re a young guy. You just had a kid. You need to do something drastic,’” says Rob. “And he made me go see a weight loss specialist doctor. To which that doctor was like, listen, in the business you’re in, I’ve seen a million times; you need to something drastic.”

Rob went for gastric sleeve surgery, reducing his stomach size by 80 percent. He amazingly lost 70 pounds but now it is up to him to lead a healthy life and not regain the weight.

“I don’t really talk about my surgery a lot to a lot of people… I never really felt comfortable talking about it, only to like my close friends and family. But I think that if some of these pizza guys knew that there was someone out there in their circle that did this for myself, for my son, for my future, to be healthier. I think there are options out there. Because sometimes when you’re heavy the way these guys are, that’s a steep hill to climb, to lose that weight. It’s not easy especially you’re surrounded by pizza all day. But I am noticing a big problem. A big problem. It’s a struggle every day to keep the weight off.

“I fear for a lot of these guys lives because I think that sooner or later we’re going to start seeing these guys, unfortunately, pass away from their lifestyle.”

Unsurprisingly, exercise is a key component to better physical and mental health.

Dr. Weiss adds: “I think the hard part is getting started. Once you start, it’s easier. It starts with making time for it. You have to make it a priority…but make sure it’s something that you enjoy doing. If you hate running, then don’t start running right away. That doesn’t make any sense. There are lots of different ways to get some exercise and I think it makes sense that if you’re going to do it, you better enjoy it.

“I see a lot of guilt. People feel like ‘I should be doing this, I should be doing that.’ Walking is fine. Brisk walking is better.  Walking up hills is even better. People focus on cardio-respiratory fitness, doing things that get your heart rate up like walking, running, jogging, rowing, swimming. People tend to neglect strength training and flexibility. And those are two things that, as we get older, are really important. It doesn’t have to be expensive, it doesn’t have to involve equipment or weights… strength training can be as simple as doing, sit ups and push-ups, squats, lunges.”

 

Read on for additional insights from our interviewees for this piece.

John Arena:

“I have always been a proponent of exercise and a healthy lifestyle as a vital part of any business plan. When I consult for anyone contemplating diving into the pizza business one of the first things I ask is “are you physically and emotionally prepared for the rigors of operating a pizzeria? Financial uncertainty and time away from family add to stress levels that can be a ticking time bomb for a number of potentially fatal diseases.

“I was fortunate in that right around the time I began to get serious about pizza I also started a lifelong study of martial arts. This discipline and pursuit gave me a foundation physically and mentally providing me with a key component to living a healthy life in and out of pizza. Balance. I found that its vital to have some outlet away from pizza that you can throw yourself into. Pick something that is a combination of physically and intellectually challenging. For me it was martial arts. Brian Spangler restores cars and pinball machines. Giulio Adriani surfs and plays golf. And surfs.

“About 9 years ago I was diagnosed with Parkinson’s Disease. I fully believe that building a lifelong foundation of health and good habits has extended my ability to contribute to our industry and helped me to slow the progression of the disease.

“Whatever your present condition it is not too late to start. We say to ourselves “I want to exercise, diet, and see a doctor but I just don’t have time to fully commit” So what? You don’t have time to train for a marathon? Take hold of your spouse’s hand and go for a walk around the block. Lace up your running shoes and do just a little something today and then maybe tomorrow a little more and a little more. You missed a day? Good for you. Reset and start again.

“It’s not easy to directly measure your stress level. But you know when you are feeling it. What you may not think about is the detrimental effect stress is having on you.”

Dr. Weiss:

“There were some interesting observational epidemiology studies done during periods of extreme stress, where after an earthquake or a World Cup loss, or somebody gave up a big goal, that people in that people in that country would have an increased rate of heart attacks.”

Rob Cervino:

“Making pizza a high stress business, right? It’s those dinner rushes and the ordering and the staffing.

“You can’t medicate yourself with alcohol or and cigarettes; it’s eating healthy, going to the gym, taking time off from the pizzeria. t’s not sustainable to work there seven days week, open to close.

“It’s work, work, work and then you die and you never see your family. And that’s not right. And the new age coming up, I think we’re realizing that. I always take time to go on vacation. I always take time for myself. I always take family time. You have to do that. You can’t be stuck in your pizzeria. You need to trust people. You need to delegate it. Unfortunately, like I think that’s where Andrew Bellucci, like if you went to Bellucci’s at any given time he was there. You know, a lot of my customers complain that if they come to Taglio at any given time, he’s like, I’m not there that much or I’m in the basement or I’m doing the business side of things. You have to let other people make the pizza.”

Mental health is key. Some guys are too proud to talk to somebody. Talk to a therapist, talk to somebody, work out those emotional problems because being trapped in a pizzeria all day could get you in a headspace that’s not normal.

Today is a great day to start being aware of the various things that are impacting your life and taking steps to being healthy.

Rob Cervino: “(I have) a blood pressure machine at home. Yearly physicals are super important. It’s every October I go to the doctor. Full blood work, full health scan, full cholesterol, everything.

I feel good. I feel younger, I look younger, I could work faster. Honestly, I’m more efficient now. And I’m healthier.”

Jon Arena: “It’s very tempting to say, oh, my grandmother lived to 100 and she smoked four packs of cigarettes a day. I mean, you know, you can sort of find stories like this. And there’s no doubt that there are people who are blessed with this remarkable ability to get away with things that a lot of the rest of us can’t get away with. But you don’t know that, and you won’t know that until it’s too late.

people tend to find religion around things, around health after it’s gone wrong.

what we don’t want to do is, is wait for that alarm to go off.”

Let’s remember Andrew Bellucci for many things: as a great pizza man; the embodiment that there are indeed second acts in American lives; and that protecting your physical and mental health is the prime responsibility you have to yourself, your family, your staff, your customers and your community.

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Pizza Expo 2024 Registration Now Open! https://pizzatoday.com/topics/industry-news/pizza-expo-2024-registration-now-open/ Thu, 09 Nov 2023 18:33:48 +0000 https://pizzatoday.com/?post_type=topics&p=146551 Signups for competitions and workshops at Pizza Expo available Registration for Pizza Expo 2024 is now live. Experience the Largest Pizza Show in the World with fresh content, competitions, and events! This year, Pizza Expo turns 40. Celebrate the pizza industry’s largest event. Register now! When and Where is Pizza Expo? Pizza Expo will take […]

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Signups for competitions and workshops at Pizza Expo available

Registration for Pizza Expo 2024 is now live. Experience the Largest Pizza Show in the World with fresh content, competitions, and events! This year, Pizza Expo turns 40. Celebrate the pizza industry’s largest event.

Register now!

When and Where is Pizza Expo?

Pizza Expo will take place at the Las Vegas Convention Center’s West Hall. The Exhibit Hall will be open from Tuesday, March 19 to Thursday, March 21. But plan to be in Las Vegas before that for our extensive education program with workshops beginning on Sunday, March 17 and a new and prospective operators program beginning on Monday, March 18.

Things to know before you register for Pizza Expo 2024

When you are ready to register for Pizza Expo 2024, there are a few things to be aware of:

  • Registration is for show events only. To book your hotel, visit our Book Your Hotel Page.
  • Sign up for fee-based workshops while you complete your registration.
  • ATTENTION International Pizza Challenge and World Pizza Games Competitors: when you complete your registration for Pizza Expo, you will be prompted to sign up for competitions.

What is International Pizza Expo and Conference?

The annual International Pizza Expo remains unchallenged as the industry’s largest event. Thousands of pizzeria professionals convene in Las Vegas, Nevada each year for 3 days dedicated to all things pizza. Suppliers from across the globe, networking and educational sessions led by top industry professionals, and national competitions round out this unrivaled event.

Have Questions about Pizza Expo?

We have you covered. Visit our extensive FAQ.

Register now for Pizza Expo 2024!

See you in Las Vegas!

 

 

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Butter Crust Pizza Trend: Churn and Burn https://pizzatoday.com/topics/dough-production-development/butter-crust-pizza-trend-churn-and-burn/ Thu, 09 Nov 2023 15:12:49 +0000 https://pizzatoday.com/?post_type=topics&p=146548 Butter Crust: When Pizza and Butter go hand in hand, there’s no margarine for error. Many pizza makers are turning to different ways to enhance their customers’ pizza experience by using fats into and on top of their pizza crusts. Butter is one of the supreme ways to develop and boost the taste of any […]

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Butter Crust: When Pizza and Butter go hand in hand, there’s no margarine for error.

Many pizza makers are turning to different ways to enhance their customers’ pizza experience by using fats into and on top of their pizza crusts. Butter is one of the supreme ways to develop and boost the taste of any dough by adding a fatty crunch with a hint of rich sweetness.

Throughout the baking development of mankind, many cultures and civilizations have created and continue to rely upon age-old recipes to use butter in their breads. Almost all these techniques can be used in pizza dough but first let’s take a deep dive into the classifications of dough.

On a roll

Doughs are classified based on:

  1. Hydration,
  2. The way the dough is leavened with commercial yeast or natural bacteria,
  3. The way they are made using direct or indirect methods,
  4. The weight of the dough,
  5. The richness of the dough.

Enriched doughs are made with fats that are used to tenderize and add sweetness. Eggs, animal fats such as lard, sugar and dairy added at a 20-percent fat-to-flour ratio create pastry, biscuit, croissant and puff pastry … although some pizzas like the traditional Chicago style pizza have 6-8 percent butter added, and other thin crusts have been developed with three percent butter (creating a well-heeled crispness with loads of flavor).

The World is a Butter Place

Butter is known in baking circles as “fat” introduced into or on pizza or breads. Here are some doughs around the world that use butter as a game-changer.

Nan-e gisu or Armenian Sweet Bread and Persian Nan-e shirmal, or Persian sweet saffron bread, both with butter, whole milk and baking soda with sugar and honey is like a brioche and braided for attention.

Persian Nan-e barbari and Nan-e lavash. Barbari is made early in the mornings and is a favorite breakfast flatbread made with oil or butter as well as sugar and salt. Lavash is fatted with unsalted butter and milk and is stretched to bake on a Saj, which looks like an upturned wok.

Spanish Coca is very popular and is a yeasted dough put in a pan coated with butter and Pastel de Carne is a butter crusted meat pie resembling puff pastry.

Moroccan Moufleta which is thin crepe-like dough mixed with butter and the dough balls are rested in oil then stretched paper thin to be cooked in a hot pan.

Yemeni Jachnun is a butter and folded bread which is baked in a pan for 12 hours. It is a hearty bread that is caramelized on the bottom and fluffy in the middle paired with spicy z’hug and tomato.

Israeli Malawach comes from the Yemenite influence in Israel. Like the croissant, it is folded thin with layers of butter creating a very flaky and delicious flatbread. (I’ve developed a great pizza with this technique below.)

Spread the Word about Butter Crust

Butter can be used in all the broad categories of doughs described as stiff, standard and rustic.

Stiff doughs with hydration of 50 to 57 percent. This may be dough for pretzels, bagels and thin crust pizzas. Butter works best with these stiff doughs as a laminate or folded in between stiff dough that is pressed out very thinly. If mixed with thin crust, it pays to keep the percentage of butter used below four percent because the oils will bleed during higher heat baking. (Fixes for this can be use of parchment- see recipe below.)

Standard doughs that are hydrated from 57 to 65 percent are exemplified in European style breads, sandwich doughs and even Neapolitan-style pizza dough. Butter can be slathered on the cornicione, or crust, before, during and after baking and be used as a laminate for a croissant-like dough baked at lower temperatures at or below 450 F.

Rustic doughs are above 65 percent hydration like Pizza in Teglia, Pizza Romana, ciabatta and an array of different pan pizzas and focaccia. Butter can be introduced with these high hydration doughs in the pans, like the Spanish Coca, especially if you use clarified butter to eliminate any steam creating soggy dough in between the pan and crust. I’ve used clarified and flavored butters on crusts at the last five minutes of baking to get a crisp and buttery flavor punch creating an elevated flavored crust.

Compound Interest

Below are some great herbs and flavors that integrate perfectly in butter. In many French restaurants I’ve worked in, these are called compound butters which can easily be mixed with semi-melted butter then rolled up and set in the freezer for later use.

Dried herbs such as thyme, sage, chervil, oregano and rosemary can be paired with spices like chili flakes or cayenne. I’ve found that limiting the flavor profiles to two items eliminates confusing tastes especially when it competes with pizza topping flavors.

Fresh herbs offer a more nuanced flavor to butter but fresh rosemary, sage and basil all stand out on pizza crust. Basil may need to be shocked in hot water followed by an ice bath to set the green chlorophyl for a better look.

Other compound butters become elevated with finely grated citrus rind, sun-dried tomato, smoked garlic, cilantro-lime, honey, chipotle, orange zest, ancho chilies, sumac and thyme, dried dashi, and the traditional parsley and lemon juice and even dried porcini.

A Butter Crust Recipe

Rosemary “Butter Cloud” Pizza with Cremini and Porcini Butter

This pizza is a bombshell. It incorporates butter and rosemary into a laminated dough and an intense mushroom flavored finish after the bake. It is made in the fashion of Yemeni Mulawah which has close procedural ties to the Israeli Malawach described above. This pizza is light like a croissant. The key for a great bake here is patience- the lower temperature of 450F enables the butter to expand the crust into an airy cornicione first before the second stage of cheese and pizza toppings is put on it.

Get the Rosemary “Butter Cloud” Pizza with Cremini and Porcini Butter recipe.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

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Building Blocks: Gently Used Equipment https://pizzatoday.com/topics/operations/building-blocks-gently-used-equipment/ Mon, 06 Nov 2023 15:52:39 +0000 https://pizzatoday.com/?post_type=topics&p=146542 Opening a pizzeria is a huge financial undertaking – and that feels like an understatement. There are places to cut corners and there are places to spend the real dollars. I personally have not done a complete restaurant buildout and have no interest in doing one. I believe in buying an existing restaurant (with owner […]

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Opening a pizzeria is a huge financial undertaking – and that feels like an understatement. There are places to cut corners and there are places to spend the real dollars. I personally have not done a complete restaurant buildout and have no interest in doing one. I believe in buying an existing restaurant (with owner financing) and then assessing the situation to determine where to spend additional capital.

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

Every restaurant is different. Some restaurants will need replaced flooring, and some won’t. This is true with all aspects of a restaurant, including equipment. I have a standard list of what equipment we absolutely need in our pizzerias, and for the rest of the equipment, it depends on what the space dictates. Without fail, there is always some sort of equipment to buy when starting a pizzeria. I really suggest a holistic approach of different avenues and strategies when purchasing equipment.

I always buy new refrigerators. Nowadays, replacing compressors is close to the same price as buying new. No matter how cheap a piece of used refrigeration looks, it certainly has a shortened life span. I do like to use different suppliers, however. I like to find the best deal on the brands I like. I have a handful of brands that I like and trust, that are well-known in the industry. When purchasing them, though, there are deals to be made as you call around and check prices and compare apples to apples.

All other equipment I buy is used. That’s a bold statement – you may be wondering if I’m including ovens, mixers, tables, etc. The answer is yes. Unfortunately, many pizzerias go into business and then go out very quickly, and there is a lot of gently used equipment out there if you know what to look for. I have found that buying used ovens is like buying a used car. Just like when a car pulls off the lot, after the first pizza goes through the oven it starts depreciating at a drastic rate. I scour the internet, checking Facebook Marketplace, eBay and Craigslist to look for deals. I even use Craigslist in larger cities that are within driving distance of me to search for the right deal. If you are questioning buying used equipment, I’ll be the first to tell you that I have never bought a brand-new mixer or oven.

I have bought lots of equipment from stores that have gone out of business. I find that those are the best deals if you can use most of the equipment and sell the others. I try to buy backups of equipment if I find a great deal. Used smallwares offer some of the best savings. I buy pans, Cambros and even pizza cutters and peels for pennies on the dollar. When I know I am opening a pizzeria, there is not a day that goes by that I am not looking for a deal on equipment on the internet. Holding on to your cash for when you begin operations, so that you have operating capital, is key. My favorite way to do that is to buy the restaurant with owner financing — and that’s what we will get into in next month’s Building Blocks.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Man on the Street: Roman-style Pizza — Are We Finally Ready for Roman? https://pizzatoday.com/topics/menu-development/man-on-the-street-roman-style-pizza-are-we-finally-ready-for-roman/ Mon, 30 Oct 2023 15:35:15 +0000 https://pizzatoday.com/?post_type=topics&p=146535 Will Roman-style pizza be the 2024 pizza trend? Back in January 2012 I used this “Man on the Street” column to predict that Roman pizza would be the next big thing. I was wrong. At the time, I was wowed by the stunning square pizzas I saw at Pizza Expo or showcased at a few […]

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Will Roman-style pizza be the 2024 pizza trend?

Back in January 2012 I used this “Man on the Street” column to predict that Roman pizza would be the next big thing. I was wrong. At the time, I was wowed by the stunning square pizzas I saw at Pizza Expo or showcased at a few brave pizzerias across the U.S. It felt like the antithesis of the stereotypical greasy slice, something that would attract the adoration of both the quick lunch crowd and gourmands alike. But as I said, I was wrong. Rome didn’t conquer in 2012, but that’s because we weren’t ready for it. As we slide into 2024 I’m digging up my prediction, dusting it off, and reconsidering the style.

I should clarify which Roman pizza I’m talking about. There are a few styles that have become associated with the city, but I’m only referring to a relatively new version. Pizza Tonda Romana is the kind of pizza you’ll find in a restaurant. It’s thin, round and flat on the edge. It looks like someone deflated a Neapolitan pizza and ironed the edges. This style isn’t seeing a rise in popularity right now. Then there’s Pizza al Metro, a long thin crispy pizza often sold in bakeries or pizza counters. It’s often sold by weight and folded into a piece of wax paper to be eaten while walking. We’re not dealing with this one either. And then there’s a curiosity called Pinsa, with a dough made from a mix of wheat flour, soy flour and rice flour. Not this one either.

The Roman Pizza on trend right now is the thick, puffy version of Pizza Al Taglio (pizza by the cut) made popular by Gabrielle Bonci when he opened Pizzarium in Rome in 2003. Unlike the Roman pizzas that came before, this version has a much higher hydration dough (at least 80 percent) with a long, cold fermentation process, and often gets topped post-bake. It’s impressive because, when done well, it’s much lighter than it looks. The texture is delicately crisp on the outside yet soft and airy on the inside. To the Instagram generation (which didn’t exist when I wrote my first Roman pizza column) it’s a visual stunner both because of its toppings and sprawling interior bubbles.

If it’s so good, why has Roman pizza taken this long to catch on in America? First we should consider that this style comes with a high level of difficulty. Roman requires techniques and ingredients different from what most American pizzerias are using. You’ll need strong flour that can hold a lot of water and a mixer that can achieve a high enough speed to incorporate and knead the ingredients. Most bakers use electric ovens and baking pans specifically made for Roman. Roman is complex enough that several schools and courses have emerged to teach the necessary techniques.

It doesn’t hurt that Roman pizza has been featured on popular TV shows like Bonci’s episode of Chef’s Table and Rob Cervoni’s win on Chopped. There’s even a Roman category at American pizza competitions. But is this really enough to resonate with the American public?

Part of me is still skeptical about Roman’s ability to become as big a trend as Neapolitan or Detroit style. It’s attractive to dough nerds and tinkerers, but might be too complex for the average pizza maker. Most of the attention being paid to it is coming from the pizza industry, not necessarily from the consumer. It’s more expensive than most other styles, especially if topped with high-end ingredients. Several Roman pizzerias have closed since my original prediction. It’s fantastic and I love it, but I’m not as convinced as I was of its broad appeal as I was 12 years ago.

Are we finally ready to accept Roman pizza al taglio into the Pantheon of American pizza? Only time will tell. I’ll probably write about it again in 2036.   

SCOTT WIENER is the founder of Scott’s Pizza Tours in New York City and SliceOutHunger.org  Instagram: @scottspizzatours

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Mike’s Monthly Tip: The Ego Dilemma https://pizzatoday.com/topics/employee-management/mikes-monthly-tip-the-ego-dilemma/ Mon, 30 Oct 2023 15:16:40 +0000 https://pizzatoday.com/?post_type=topics&p=146534 Over the last 20 years I’ve been in this game, I have met and seen several restaurants close forever because of an owner who had to do it all. They wanted to keep it personal and be a part of every decision and task. These owners were incapable of trusting. Never able to train, and […]

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Over the last 20 years I’ve been in this game, I have met and seen several restaurants close forever because of an owner who had to do it all. They wanted to keep it personal and be a part of every decision and task. These owners were incapable of trusting. Never able to train, and as a result, could never correctly delegate any task. They would assume everyone else didn’t have their best interests at heart or couldn’t be taught, and they would work themselves into a tizzy. I’m all for keeping it blue-collar, knowing your craft, making food on the line, and chopping it up with customers. But because I can, not because I’m the only resource.

A restaurant owner I’ve known since I started in 2004 owned a rib restaurant, and he would be the one going to Sam’s Club even into his 70s. While in the store, he picked up the trash instead of having a protocol to clean up each shift. I saw him push aside a server off the counter to say, “I’ll do it. You’re not doing it right.” He was a dedicated owner who just did everything backward. He’s a nice person but not a great leader. He eventually got very sick and had to close. He was the keystone; without him, nothing could run. This is how he designed it, even if he didn’t knowingly realize that.

Another restaurant had an insane level of sales, but because the owner wanted to be the only one making the tacos, they decided to close on Sundays so he could have a day off, then close forever when he got sick unexpectedly. This decision was at the peril of the rest of this family, who were eager and willing to make the food, but he wouldn’t have it. They eventually closed for good, to the stunned surprise of everyone in town who loved them.

The need to be needed is an emotional weakness. Sure, these guys can play it off like they’re passionate about their craft, and there’s even a marketing angle to that, but it’s a dead-end path.

Doing every single task and not letting go is an EGO play. I repeat, It’s ego. It’s an egotistical move. It’s the belief that no one on earth could do what you do. As much as passion plays a role in this job, it is not sustainable. And if you don’t want something sustainable, if you want to make the food yourself and have that be your thing till the day you die, that be it, so be it. But if you have other lives that depend on this job besides your own, then you should spread the wealth and even focus on the things you dig that you love. Let’s say it is making the pizza yourself. Great, but that doesn’t mean you have to be the one who goes to pick up every single drop and handle every single nuance.

You’ll never grow that way, and growth is scary. Growth means doing something not in your wheelhouse. Most young people are filled with vim and vigor to take on the world, but they need to do it themselves for an extended period to understand the task. Eventually, they get it. People who get set in their ways DO NOT ALLOW those kids to develop; they only hurt themself. They feel so comfortable in that role that they can’t imagine anyone else doing it, and it’s at the peril of themselves and those around them. Take this as a warning to your ego: your employees, both current and future, won’t be perfect. Still, perfection only happens through repetition. Allowing others to win with you is the only way to win yourself.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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The Prince of Pizza, John Arena, is Coming to Pizza Expo 2024! https://pizzatoday.com/topics/industry-news/the-prince-of-pizza-john-arena-is-coming-to-pizza-expo-2024/ Mon, 30 Oct 2023 14:56:06 +0000 https://pizzatoday.com/?post_type=topics&p=146533 John Arena to give a keynote address at Pizza Expo John Arena is a third-generation pizza chef that’s been pushing out pizza dough for more than 48 years, and is the co-owner and co-founder of Metro Pizza, a pizzeria in Las Vegas with 7 locations. They’ve won countless local and national awards and acclaim, including […]

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John Arena to give a keynote address at Pizza Expo

John Arena is a third-generation pizza chef that’s been pushing out pizza dough for more than 48 years, and is the co-owner and co-founder of Metro Pizza, a pizzeria in Las Vegas with 7 locations. They’ve won countless local and national awards and acclaim, including being named one of the Top 10 pizzerias in the U.S. by Penny Pollack and Jeff Ruby in their book “Everybody Loves Pizza, featured on “Entertainment Tonight” and “Live with Regis and Kathy Lee,” and listed as one of the 10 best pizzerias in America by USA Today. John Arena has been called the don of dough, the sultan of sauce, and the prince of pizza by the Las Vegas Review Journal, not to mention, he’s also a worldwide ambassador and elder statesman for the pizza industry.

John and his cousin and business partner, Sam Facchini, started working together in their uncle’s Long Island pizzeria as dishwashers before they were even teenagers. They even had to split their wages, but it was the beginning of a great partnership that has lasted for over 55 years.

After graduating college and working entry level jobs in their fields of study they decided to follow their passion for pizza and open a pizzeria. They also knew it had to be somewhere else other than their beloved New York City. Their big break came when Sam’s father showed them an ad from a local Italian-language newspaper advertising a pizzeria for sale in Las Vegas. Although it took a while for them to make the call, eventually they would sell almost everything they had, including their cars to come up with enough money for the down payment, which meant they didn’t have any transportation, or money left for travel expenses, so the ever-resourceful cousins found a service to drive a car to LA. They loaded it up and by the weekend they had an apartment to live in, although without any furniture.

The previous pizzeria owner didn’t even tell them how to turn on the lights at the Original New York Pizza location located at Flamingo and Sandhill roads, which at that time was home to notable politicians and government officials, world-famous entertainers, crime bosses and mobsters who were all part of their diverse clientele. For more than 43 years Metro Pizza has been a Las Vegas institution and has been voted Best Las Vegas Pizzeria of All-Time.

Customer service has been the cornerstone of their success and longevity. Both John and Sam will do almost anything their customers ask for, from adding a new menu item upon request to ordering and delivering groceries for a customer in need. They have over time perfected or strived to perfect the pizza dining experience where eating pizza is shared experience with community and nostalgia and negotiating what you want to eat.

John has traveled extensively throughout Italy and the world and has mastered many styles of pizza along the way. He also knows the history of pizza and has taught a pizza-making at the University of Nevada, Las Vegas, as well as trained pizza makers throughout the United States and the world, including Korea, China, and Brazil. John has a great saying that is a testament to who is and what he stands for: “collaborators, not competitors,” enough said. He’ll bring an undeniable passion and knowledge of the craft and the tales of success to his Tuesday morning keynote address.

I like to think that attending Pizza Expo will be one of, if not the best, investments of time and money that you’ll make this year. The bottom line is there’s always something new at Pizza Expo that can improve your restaurant. Remember, attending Pizza Expo is a tax-deductible working vacation. For more information on attending International Pizza Expo 2024, please visit PizzaExpo.com.

It’s all pizza and it’s all for YOU!

Kind regards,

Bill Oakley

Group Show Director

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A Gameplan to Avoid Team Burnout https://pizzatoday.com/topics/employee-management/a-gameplan-to-avoid-team-burnout/ Mon, 30 Oct 2023 14:42:25 +0000 https://pizzatoday.com/?post_type=topics&p=146526 Holiday Planning should include strategies to help your staff thrive Here’s the reality: the holidays in the restaurant industry aren’t easy. It’s controlled chaos. The big parties, the weird weather, days closed and staff gearing up for their lives while this wonky schedule has everyone out of sorts. Kids are out of school; shopping has […]

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Holiday Planning should include strategies to help your staff thrive

Here’s the reality: the holidays in the restaurant industry aren’t easy. It’s controlled chaos. The big parties, the weird weather, days closed and staff gearing up for their lives while this wonky schedule has everyone out of sorts. Kids are out of school; shopping has the lunch rush coming in all over the place; for all these reasons, the holiday season has a weird, abnormal flow.

To combat this malaise and also maximize the season, here are some guidelines for making sure you have clarity on your goals while avoiding staff burnout.

Communication: The Backbone

The source of most frustration boils down to miscommunication. From waitstaff to kitchen crew, we are constantly drilling the importance of being clear and direct. It’s not about micromanaging; it’s about giving everyone the whole picture with extreme specificity. Who works when, who is running point on large catering, and when will you get a day off? Without clear communication and specificity, people grow expectations that, when they aren’t delivered, form antipathy, which is the downfall of a restaurant.

That means daily shift notes on specials and shift expectations. Additionally, going into the season, having an evaluation with each employee about goals and expectations. This sets the tone for the next few months to glide right.

Lock-in Those Schedules

No one likes a last-minute rush. Play it smart, especially about their time off during the holidays. Staff get to request their preferred days off months in advance. From there, it’s a tactical game of ensuring we’re over or understaffed. This isn’t just about ensuring operational efficiency but respecting personal time.

Incentives: More Than Just Tips

Here’s the straight talk: people thrive on incentives. We lay it out clearly. Sell those gift cards, and you’ll be rewarded with premium branded gear. Beyond the usual bonus structures, these tangible rewards drive competitive spirit and results. It’s not about dangling a carrot but rewarding genuine hustle. Also, it’s fun; people want to have fun, and you can either wallow in the day’s struggle or lead by example to ensure staff is stoked to come to your workplace.

Flexibility and Fair Play

Only some people’s holiday season is jam-packed with parties, getaways and family time. So, for those with some wiggle room in their schedules, we make it right to them later: more hours during days near Christmas and Thanksgiving along with New Year’s, and we cover more stuff they might want or need in the future shifts.

Hard Work Doesn’t Go Unnoticed

It’s simple: work hard, and you’ll see it reflected in both recognition and pay. A job well done might mean a bonus, a public acknowledgment, or even an extra day off. We don’t go for the over-the-top, cringe-worthy employee-of-the-month photos. Instead, it’s about genuine appreciation. Leaning in on that employee and directly saying thank you to them and, if possible, getting a special gift like concert tickets or something niche only they would dig.

Breaks are Non-Negotiable

I worked in a fine dining restaurant at 18 and had a schedule with six days on and one day as an on-call that I got called in for each time during the holidays. I worked 65 days straight while going to school and preparing for finals in college. I want something else for my staff.

We run a tight ship, but we’re not inhumane. Everyone gets a break. It’s a reset, a pause, a day or two to rest. It might sound like Restaurant 101, but you’d be surprised how many places overlook this basic need to give days off and breaks during shifts, especially during the holiday madness.

Staff Devo

A fun fest is always smart, either before the season or right after a big holiday blowout. Not just a drinking party but contests, music and dumb fun sets the tone for why the staff want to work here and nowhere else. I like to do one in September and then another event in January if we exceed projections and need a boost.

Post-Holiday Reality Check

Once the holiday hurricane subsides, we don’t just move on. We regroup. A complete analysis of what went down. The good, the bad and the downright ugly. This feedback isn’t for the faint of heart but ensures we’re better equipped for the next round.

Paychecks that Make Sense

This is business, but it’s also about respect. We ensure the holiday pay reflects the grind. You work harder; you earn more. It’s as clear-cut as that. People who want big shifts show up, do the job well, and get them. People who learn more, cross-train and become more valuable get more on their checks.

Training: The Foundation

Before the holiday rush kicks in, we double down on training. Refresher courses, new guidelines and revisiting the basics. It’s not because we doubt our team’s capabilities. It ensures everyone feels confident, reducing the chances of holiday slip-ups. It’s also a way to ensure standards are being held, everyone is aligned, and there is no miscommunication about the right way to do things.

Feedback Isn’t Just Top-Down

We encourage feedback from all levels. Whether it’s process improvements, a menu tweak or managing customer expectations better, every voice counts, especially during the high-pressure holiday season. When staff feels heard because they actually are, you mitigate attrition. January is notoriously a time of year when people find new employment. With a calculated and conscientious effort towards staff morale, you can minimize and even possibly eliminate that cash drain and morale killer of a staff exodus.

In sum, the holidays at Andolini’s aren’t about riding the wave and hoping for the best. It’s calculated, methodical, and direct. We prioritize clarity, respect, and genuine effort. We’re looking to have fun, get people around their families as much as possible, and make a solid and healthy profit to prepare for January, which is notoriously a dead zone when people go out to eat at a much lesser rate. These guidelines are how we keep our heads above water no matter how rocky the waves.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Software Training with a Learning Management Systems LMS https://pizzatoday.com/topics/employee-management/software-training-with-a-learning-management-systems-lms/ Mon, 30 Oct 2023 14:22:33 +0000 https://pizzatoday.com/?post_type=topics&p=146524 Learning Management System Technology can help crew members learn and managers track progress Training systems have evolved. Instead of expecting new hires to read employee handbooks or sit at a desktop and watch a series of video modules, pizzeria owners are turning to learning management systems, or LMS. As the workforce changes, so do crew […]

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Learning Management System Technology can help crew members learn and managers track progress

Training systems have evolved. Instead of expecting new hires to read employee handbooks or sit at a desktop and watch a series of video modules, pizzeria owners are turning to learning management systems, or LMS. As the workforce changes, so do crew members’ preferences for how they want to learn. Pizzeria owners are adapting with software training that leverages data, AI, gamification and more.

“It’s no longer, ‘I will put all of my content on the internet and employees can check it when they want to,’” says Rachael Nemeth, CEO and co-founder of Opus Training. “Employees demand content on the fly.” That means watching training videos and taking quizzes on their smartphones, not on a desktop.

Accessibility is important for all ages, and for people of different backgrounds. Learning platforms must be able to train workers in languages other than English, Nemeth says, as many foodservice workers do not speak English as a first language.

Data is another crucial component. Managers need to know whether employees completed their coursework, which areas need attention, and if crew leaders are improving their skills so they can train new hires.

Embrace AI 

In life, and on the job, learning never ends. Workers must keep up with menu changes and new policies, which requires frequent updates. For that, there is artificial intelligence, but not the creepy AI that is capturing much media attention. “The AI that we are building and machine learning models are not the kind that will ask you to marry it,” Nemeth says. “These are tools that help solve the content problem.”

The content problem is that pizzeria owners don’t have time to continually input instructions for new menu items and limited time offers. A training platform that uses AI can develop visual materials, write content and produce interactive training videos. AI can also communicate the changes to employees. Instead of sending out an e-mail that no one reads, Nemeth says, managers can use a content builder to generate a course that the team could take and get assessed on.

Innovations help

Improved metrics in LMS can enable managers to track employees’ progress, and help develop talent. “In the beginning, LMS quizzes and exams were a good way to validate learning,” says John Poulos, vice president of customer success for Crunchtime. “We needed to go beyond that.” The system can identify skills gaps, nominate high potential candidates for promotion and automate a schedule of courses and reminders. Crunchtime also has a survey component, so that course-takers can offer feedback about the system.

“It used to be side-by-side training, where you watch someone and then hopefully through osmosis you learn how to do it,” Poulos says. “You have the issue with standards, somebody learned from someone who is not doing it right.” He adds that blended learning, or taking courses through an LMS and then performing tasks, is most effective. For example, a kitchen worker would have to prepare three different pizzas, or a general manager would have to develop a local store marketing plan.

Must-haves

Poulos recommends using an LMS that is made for the restaurant industry and has foodservice-specific content. Ease of use is important, not just for new hires but for current workers who want to move to a different position within the restaurant. It’s important to have access to a large library of content that includes food safety training, harassment prevention, diversity and other topics.

Automation is another must. “Instructors should be able to set up automations, and let their platform do the rest: assign and remove courses, set expiration dates, arrange course sequencing and more,” says Natalie Petsali, director of customer success at Epignosis, the parent company of TalentLMS. “Automations help instructors update their content with ease to match the fast pace of their industry and because business needs and compliance standards are always changing.”

To start training right away, Petsali says, restaurants rely on LMS that offer ready-made courses that cover food and beverage industry topics such as compliance essentials and workplace safety, and soft skills and workplace topics. To engage the learner, the courses should be presented in short and interactive videos.

Gamification, or tracking progress through points and badges, can make learning more fun and rewarding. A system can challenge staff’s knowledge with questions such as naming the top three ingredients in today’s special. That can drive friendly competition through a leaderboard, and is useful for managers too.

“Interactive content is key to increasing engagement, retention and application of a restaurant’s training program,” says Brooke Hluza, vice president of sales for Restaurant365. “It’s also a great way for managers to gain insight into how confident an employee feels about performing their role and what else they need to excel.”

LMS pricing depends on factors such as number of employees, locations, courses and tech support. The billing could be a monthly subscription, or purchased as a bundle of courses. The pizzeria operator should also consider the hours needed for training, as workers would be paid wages while they take the courses.

“For the independent operator I would recommend thinking about what they are trying to accomplish,” says Poulos, from Crunchtime. “Looking at someone that has content that helps them get to where they need a lot quicker, from a compliance perspective, will be important when they think about learning development.”


Gen Z and Alpha Learners

Young adults really are starting at their screens. According to a 2021 Ipsos poll, 63 percent of Gen Z (age 16 to 24) are more likely to watch TV, streaming and videos alone on their smartphones. They prefer the small screen even if a big screen is available, according to the survey, because the small screen helps them focus.

For pizzeria owners, that offers insight into how to engage with Gen Z, and soon, Alpha, the generation born 2010 and later. “This is how they consume all forms of content,” says Rachael Nemeth, CEO and co-founder of Opus Training. “Whether it’s TikTok or a text from your mom or a text from your manager, none of this is on a desktop.”

It helps to make the information succinct, engaging, and interactive. Gamification can help: according to the Entertainment Software Association, 62 percent of adults age 18 and older, and 76 percent of kids under 18, play video games.

NORA CALEY is a freelance writer who covers small business, finance and lifestyle topics.

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Wine and Pizza Pairings: Wine O’Clock https://pizzatoday.com/topics/wine-and-pizza-pairings-wine-oclock/ Mon, 30 Oct 2023 13:56:31 +0000 https://pizzatoday.com/?post_type=topics&p=146522 Wine sales may have flattened, but now is a great time to push wine and pizza pairings In August 2022, National Geographic in the United Kingdom published an article about how vintners in Italy were reclaiming the centuries-old traditions of connecting with the land to produce extraordinary wines. As frequent eruptions from Mt. Vesuvius have […]

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Wine sales may have flattened, but now is a great time to push wine and pizza pairings

In August 2022, National Geographic in the United Kingdom published an article about how vintners in Italy were reclaiming the centuries-old traditions of connecting with the land to produce extraordinary wines. As frequent eruptions from Mt. Vesuvius have lined the fertile grounds of the Amalfi Coast with wine friendly minerals, those who grow grapes for the purpose of winemaking are enthusiastically reconnecting with the past to celebrate the heritage, as well as the future, of wine.

In the United States, as the popularity of craft beer exploded and bourbon-based cocktails came en vogue, wine’s market share dipped. Those in the wine industry are voicing optimism as we head into 2024, however. A report published by Wine Industry Advisor earlier this year indicated the beverage experienced a 2.3 percent increase of on-premise sales in 2022.

On-premise is the sweet spot for wine. As put by the Wine Industry Advisor article: “Wine’s popularity continues to be affiliated with food-led occasions.” As such, the types of wine in demand by American consumers appears to be affected by the types of dining establishments to which the masses flock. Fine dining has suffered since the pandemic. The openings of fine-dining establishments are down, which means traditional red wines that count on these diners have suffered. Table wines lost 4.2 percent of market share in 2022, according to the aforementioned article. Meanwhile, sparkling wine is more popular than ever in the United States. Sales are expected to grow 15 percent in volume by 2026, according to Wine Intelligence.

White wine is poised for strong growth as well. According to Data Intelligence, the global white wine market reached $39.4 billion in 2022. That number is expected to hit $59.1 billion by 2030. The segment enjoys a compound annual growth rate over five percent.

Will overall wine sales continue to decline in a flattened market, or is a resurgence on the horizon? It seems that question has been top of mind for many, and the wine industry is making a push to ensure its products stay in the limelight as diners continue to evolve with their preferences.

Enter Barbera — an Italian wine that many sommeliers cite as the most ideal for pairing with pizza. Its high acidity stands up well to tomato sauce. Its mild, fruity flavor — plus low-tannin quality — is appealing to consumers. So much so that much of northen Italy considers this accessible vino to be an “every day” wine. Yet, while it is hailed for its versatility and ideal for pizza, Berbera’s popularity has been on a long decline.

That may be indicative of the ever-evolving landscape in which we live. As consumers shift their tastes, the wine industry — steeped in tradition and perhaps slower to adapt to change — is learning how to respond to the new normal.

Nonetheless, wine has always been an integral part of the pizza industry. No doubt it has suffered with the heightened emphasis on delivery and carryout post-pandemic, but for dine-in pizza consumers, wine remains a staple of the experience for many. The key is to carry the right wines and market them to customers. Well-done tabletop signage and a push from servers is often all it takes. Mentioning “specials” and/or how wine XYZ “goes so well” with the Margherita or the white pie can drive traffic. Consumers enjoy hearing about pairings, and the storytelling component to wine is a great driver that allows your servers to display a knowledge that customers find entertaining.

In your next server training meeting, consider having one of your wine sales reps conduct an educational pour and pairing session. These are enjoyable and provide a nice break from the typical staff meeting.

Lastly, as we head into the holidays, wine sales tend to peak. Christmas and New Year’s are huge for the wine industry. And that presents an opportunity for pizzeria owners to offer holiday pairings designed to boost check averages. Get to work with your distributors and kitchen crew now to roll out some holiday pairings.

Since white wines are top of mind to many of your diners at the moment, now’s a good time to roll out a “White Christmas” holiday special. Bundle a white pizza of your choice with a bottle or glasses of white wine recommended by your most trusted wine rep at a price that works for you and the customer.

Need a little help with the white pie? Here’s a Pizza Today favorite to get you started.

White Pie with Speck

Get the White Pie with Speck recipe.

Jeremy White is the Editor in Chief for Pizza Today.

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Pizza Combinations: The Main Ingredient https://pizzatoday.com/topics/menu-development/pizza-combinations-the-main-ingredient/ Mon, 30 Oct 2023 13:38:14 +0000 https://pizzatoday.com/?post_type=topics&p=146521 Creating a new pizza centers on creativity and balance Whether you are a full-service pizzeria or a small slice shop, getting creative with your toppings and combinations is a great way to keep your regulars coming back, bring in new customers and shake things up a bit. When I’m making a new pizza, I usually […]

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Creating a new pizza centers on creativity and balance

Whether you are a full-service pizzeria or a small slice shop, getting creative with your toppings and combinations is a great way to keep your regulars coming back, bring in new customers and shake things up a bit.

When I’m making a new pizza, I usually start with one specific item that I want to center the pie around. After I decide what that is, I go over its flavor profile in my mind and think about what it could be paired with, how different preparations will change the flavor and texture and how it can be optimized. Above all, the most important thing is an overall balance of the topping combinations. If I choose something that is salty, I want to smooth it out with something that adds creaminess or a hint of sweet. All of these principals can and should be applied to all ingredients whether they are meat, vegetables or sauces.

To me, having different textural elements (crunchy, chewy and creamy) on a pizza is a significant aspect of building a great pie. With this in mind, there are two ways to go about creating a fantastic pizza special — using singularly unique ingredients or preparing common ingredients in an interesting way.

The first can be something as simple as using a standout seasonal vegetable: heirloom tomatoes in the summer, delicata squash in the fall, root veggies in the winter or garlic ramps in the springs. On the other hand, you can use ingredients that are unique to where you are: Spam in Hawaii, lobster in Maine, Hatch green chile in New Mexico, or cheese curds in Wisconsin.

My favorite items to add onto pizzas have big flavor. By that I mean that they bring a good amount of heat, salt, acid or more rarely for me, sweetness. If cornered, I would probably say that my absolute favorite pizza topping is roasted jalapeños and there are a fair amount of these gracing my menu at any given time. I love their bold intensity, the slight smoke it gives off and the fact that you can pair it with everything from juicy sweets, like fresh peaches, to tart pickled cauliflower or salty meats.

When I was at Pizza Expo this year, I made pizzas alongside Lee Hunzinger. He had made a pepperoni jam so good it haunted me. I kept thinking about it, dreaming about it. So, of course I needed to make my own version. I decided to center it around the Calabrese salami that we use at my shop. Naturally I added in roasted jalapeños then reduced it with a local Colorado beer to give it a depth of flavor. Once I had what I was looking for, I thought about what would balance out the assertiveness of the jam. To temper the heat from the jalapeños I made a base of whole milk mozzarella and ricotta cheeses. Since there was no fruit in the jam, I finished it with fresh blackberries and added crunch with fresh arugula and toasted pumpkin seeds.

Now onto preparation. Certain pizza toppings are no brainers when it comes to preparation while others require more time and thought. That being said, you can turn the most common ingredient into the highlight of any pizza. Depending on what equipment you have at your shop, there are multiple ways to bring out flavors and textures in produce. Whether you roast, fry, sauté, blanch, pickle, blend or just leave veggies raw will determine how they taste and feel in your mouth and how they work with other toppings.

You can turn an unassuming leek into the star of the show with different cooking techniques. Roasting it creates an almost creamy flavor. Dusting it in flour, frying it and sprinkling on sea salt makes it the perfect crunchy finisher and pickling it will add a hit of crunch and acid. Even spinach has multiple ways that it can be prepared: piled high as the base of the pie and baked into the cheese, added post-oven for a crunchy element or blanched and then pureed with cheese for a creamy sauce.

Meat is also transformed by how you cook it and when you add it to your pizza. Take cured meats. I am usually partial to adding them post bake since the beauty of a cured meat is slicing it thin and letting it melt in your mouth. There are instances where that rule can be broken. If you have the ends of prosciutto to use up feel free to put it on pre-bake and watch it transform into salty meat croutons. Sausage, on the other hand, can taste different just by its form. If you cook it off as a link and then slice it, the taste will be texturally different than pinching it raw from bulk straight onto the pizza. Other meats, like chicken, beef or pork can be marinated, braised, grilled or roasted to add dramatic flavors to your pies.

The main component of a pizza can also be the sauce. It’s actually one of my favorite items to create. One of our most popular pies is an Amatriciana pizza. I created a sauce that was my take on the classic Italian amatriciana pasta sauce, then topped it with bacon, sweet onions and finished it with a chili oil. Not very traditional but it makes an impression and works well as a cohesive pizza. Pestos are another great way to bring out bold flavors and add color. They turn a basic roasted vegetable pizza or standard pepperoni into something spectacular. Where you put the sauce will determine how your customers taste it. If it’s on top, then it will be the first flavor that hits your tongue as opposed to under the cheese where it is a bit more disguised and blends well with the fatty creaminess of your chosen dairy.

As you can see, there are endless combinations of creative pizza toppings. Once you’ve decided on your main ingredient, what you pair it with is just a matter of balancing it out.

Audrey Kelly owns Audrey Jane’s Pizza Garage in Boulder, Colorado.

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Pizza Destinations: Down North, Philadelphia; JT’s Pizza, Pub & Patio Columbus, Oh; Coastline Artisan Pizzeria, Houston https://pizzatoday.com/topics/people-pizzerias/pizza-destinations-down-north-philadelphia-jts-pizza-pub-coastline-artisan-pizzeria-houston/ Sat, 28 Oct 2023 16:42:03 +0000 https://pizzatoday.com/?post_type=topics&p=146550 A Look at Pizzerias Around the U.S. Down North, Philadelphia, Pennsylvania Down North has garnered national attention for its pizza and its purpose. “Down North Pizza is no ordinary neighborhood pizza joint,” says owner Muhammad Hadi. “We marry top-quality delicious comfort food with the mission of reducing recidivism rates in our community. Down North is […]

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A Look at Pizzerias Around the U.S.

Down North, Philadelphia, Pennsylvania

Detroit Pizza, Down North, pizzeria, Philadelphia, Pennsylvania Detroit Pizza, Down North, pizzeria, Philadelphia, Pennsylvania Detroit Pizza, Down North, pizzeria, Philadelphia, Pennsylvania

Down North has garnered national attention for its pizza and its purpose. “Down North Pizza is no ordinary neighborhood pizza joint,” says owner Muhammad Hadi. “We marry top-quality delicious comfort food with the mission of reducing recidivism rates in our community. Down North is a mission-led for-profit restaurant providing excellent food and quality customer service to North Philadelphia. We exclusively employ formerly incarcerated individuals while providing culinary career opportunities at a fair wage and equitable workplace. Our aim is to help erase employment barriers faced by formerly incarcerated men and women, by providing culinary career opportunities. We have a Philly style pizza that was inspired by the Detroit style pizza. It’s a 10x10x2-inch pie that has a crispy external and is nice and warm a chewy inside. People go crazy over our lamb sausage pizza. The pizza has a homemade lemon ricotta base on top of three cheese blend and topped with marinated lamb sausage and a aged garlic honey drizzle and its finished with a za’tar seasoning that gives it the perfect sweet savory balance.”

 

JT’s Pizza, Pub & Patio, Columbus, Ohio

“Pizza Connoisseurs of Columbus” has dubbed JT’s the best pizzeria in town. The restaurant has it all – a full menu, thriving beverage program, patio scene and hopping live music and events. The apps menu features some bar food favorites like mini corn dogs, onion petals and mozzarella sticks. The menu also highlights calzones, wings, salads and sandwiches. The pizza is the main attraction. It’s Midwest tavern style, cut into squares with several classic and signature pies to choose from. The Mindy is topped with pepperoni, mushroom, onion and tomato. JT’s offers a Pizza of the Month. Recently, it was the Cubano Pizza with a tangy mustard base, mojo-marinated pork, savory ham, creamy baby Swiss cheese and crisp pickles.

 

Coastline Artisan Pizzeria, Houston, Texas

This Neapolitan-inspired pizzeria is brand new to the Houston area and opened in a previous café. Long-time friends Armando DiMeo and Jordan Kone started Coastline with DiMeo long family pizzeria history and Kone’s micro biology degree and an emphasis on the science of pizza. The menu features two pizza styles, Pizza Napoletana and what the friends call Texas style pizza. The unique oblong pies are oiled, herbed and grilled to create a thin and crispy pizza. The napoletana menu features favorites like the Margherita D.O.P., Diavolo, Marinara and Bianca. Texas style pies include the Motherland with mozzarella, house tomato sauce, pesto, Parmigiano Reggiano and oregano.

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Hot Fried Appetizers Go Classic https://pizzatoday.com/topics/menu-development/hot-fried-appetizers-go-classic/ Fri, 27 Oct 2023 18:58:35 +0000 https://pizzatoday.com/?post_type=topics&p=146520 Fried Nation: Fried Appetizer Ideas Nostalgia is hot and so are fried appetizers. Yes, I said fried. Americans love their fried delights. Some diners are looking for an escape from their daily diets, often building cheat meals into their week. Crave-worthy fried foods strike a chord with these hungry patrons, making fried foods big sellers […]

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Fried Nation: Fried Appetizer Ideas

Nostalgia is hot and so are fried appetizers. Yes, I said fried. Americans love their fried delights. Some diners are looking for an escape from their daily diets, often building cheat meals into their week. Crave-worthy fried foods strike a chord with these hungry patrons, making fried foods big sellers on appetizer menus.

You could go with frying something new and creative. Fried goat cheese balls and even deep-fried garlic butter have hit TikTok. While some may be looking for the “State Fair” gimmicky fried foods, the classics will still continue to be beloved. Let’s highlight five traditional apps to test and enhance in your pizza kitchen.

Before we dive into recipes, let’s talk logistics. If you do not have a fryer and all of your food comes from your pizza oven, you can still offer some of these specialties. But it will require you to experiment to get a crispy breading in an oven as well as a baking process that will not hold up your pizza bake times.

Now let’s look at five fried appetizer staples: 

fried mozzarella, mozzarella sticks, appetizer

Fried Mozzarella

Get the Fried Mozzarella recipe.

caprese nuggets

Fried Caprese Nuggets

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pickle chips, fried pickles

Pickle Chips

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arancini Jasper's Ristorante

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Toasted Ravioli

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A Lesson in Employee Retention https://pizzatoday.com/topics/employee-management/a-lesson-in-employee-retention/ Fri, 27 Oct 2023 17:48:24 +0000 https://pizzatoday.com/?post_type=topics&p=146519 Cuffers & Barneys: Long-term and short-term employees One of my managers quit on the spot. I walked into his restaurant at 6:00 a.m. on Monday morning, the time every manager performs their weekly inventory and paperwork. He was sitting at his desk. I said, “Good morning.” He looked at me and said, “I can’t take […]

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Cuffers & Barneys: Long-term and short-term employees

One of my managers quit on the spot. I walked into his restaurant at 6:00 a.m. on Monday morning, the time every manager performs their weekly inventory and paperwork. He was sitting at his desk. I said, “Good morning.” He looked at me and said, “I can’t take it anymore”, handed me his keys and walked out the door.

Not exactly how I like to begin my week.

I pride myself on keeping employees long-term. Not every employee. Just the ones that should stay. What do I mean by this? After 40 years in the pizza business, I am a realist, and I understand the nature of those of us who work in pizza restaurants. To understand employee retention, we must first understand our employees’ needs.

The first category of employees is short timers. I call these ‘Cuffers’. The word is derived from a dating term ‘Cuffing Season’. Some roles in the pizza restaurant are, by design, transitory and minimum wage. These roles are not intended to be a career and they are not intended to be a ‘living wage’. These roles are for entry level, second job or students. They are temporary workers transitioning from one part of their life to another with us providing work along the way.

The second category of employees is longer term. I call these ‘Barneys’. Because Barney is a dinosaur…he’s been around a long time. Barneys may want to learn and grow with the company. They may want promotions and more responsibility. Some Barneys just want a steady full-time job with the same hours every week, so they can spend time with their family and raise their children.

As pizza owners and operators, we are in a business that averages an 80-percent turnover rate. That means if you have 25 employees on payroll, you issued 45 W-2s for the year. In other words, 20 people who you hired no longer work for you.

• Turnover rate = (#W-2s – #Current Employees / #Current Employees) * 100

How do we improve over the restaurant-industry average? The way we retain Cuffers differs from the way we retain Barneys. Let us discuss both.

Cuffers — long-term employees

It is interesting that managers often believe wages are the most important need of an employee. Not so with a Cuffer. Here are the needs of a Cuffer:

  1. Schedule flexibility – time off
  2. Schedule posted on time so they can plan their lives
  3. Schedule flexibility – missing scheduled shifts
  4. Get along with co-workers
  5. Fun job environment
  6. Desire to learn
  7. Feeling part of a team
  8. Management support with difficulties
  9. Enough hours per week
  10. Regular evaluations for pay rate increases

How do we retain Cuffers?

Notice that the first three needs relate to their schedule. By implementing the following system for scheduling, you will retain Cuffers much longer.

•Do the schedule weekly

•Post the schedule on Thursday

•Have an ‘Availability Form’ for each employee that indicates the hours they are available

•Have a folder next to the schedule on the bulletin board labelled ‘Request Off’ that says:

Must be on 8 ½ x 11 piece of paper

Must be in by Wednesday of the week before the schedule is made

Must have your name and the day/date/time requested off

•The rules are these:

All schedule requests will be honored

Once the schedule is posted, the shifts are the responsibility of the person assigned to the shift.

If the employee cannot fulfill the shift, the employee must get someone to cover for them

If an employee cannot find a co-worker to cover for them (they are required to try), they may call the manager and make it the manager’s problem

Taking care of the three primary needs of a Cuffer will result in a dramatic reduction in turnover.

Barneys — long-term employees

A Barney has different needs:

  1. Enough hours per week
  2. Regular evaluations for pay rate increases
  3. Management support with difficulties
  4. Schedule flexibility – time off
  5. Desire to learn
  6. Feeling part of a team
  7. Get along with co-workers
  8. Schedule posted on time so they can plan their lives
  9. Schedule flexibility – missing scheduled shifts
  10. Fun job environment

As you can see, the needs of Cuffers and Barneys are almost polar-opposite.

How do we retain Barneys? By monitoring how many hours they are working per week, reviewing their results as related to their pay, and maintaining an open line of communication. This can all be
accomplished by meeting one-on-one at least quarterly.

Just like a Cuffer, by addressing the three primary needs of a Barney, you will see a dramatic reduction in turnover.

Back to my Monday morning. My manager was a Barney who had been with me for over five years. We were just coming out of Covid and the challenges of his crew being out sick and the difficulty during that time of hiring new employees all led to tremendous stress and long work weeks. He was no longer following the scheduling guidelines, and often didn’t post the schedule until Sunday night. He was moody from working open-to-close shifts. In the preceding week, he had lost two Barneys. two more Barneys had given him notice that they were moving away. Let’s look at his three primary needs:

  1. Enough hours per week. He was actually working too many hours.
  2. Regular evaluations for pay rate increases. While he was making a lot of overtime pay, he was not achieving his goal numbers for pay raises or bonuses.
  3. Management support for difficulties. As we were both busy, we had not had a one-on-one meeting for over a year.

As leaders, we must address the needs of our team members. Losing my Barney was my failure. It was a valuable lesson and the impetus for me to address the needs of the different types of employees. This has directly led to higher employee retention through lower turnover.

Because without Cuffers & Barneys, we’d be making ALL the pizzas!

DAN COLLIER is the founder of Pizza Man Dan’s in California and a speaker at International Pizza Expo.

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Sexual Harassment in the Workplace https://pizzatoday.com/topics/sexual-harassment-in-the-workplace/ Fri, 27 Oct 2023 16:44:32 +0000 https://pizzatoday.com/?post_type=topics&p=146518 How to Protect Your Employees and Your Business from Sexual Harassment Claims Claims of sexual harassment in the workplace are one of the top liabilities that a company can face. We’ve all seen the headlines, especially involving claims in restaurant businesses. Yet, so many businesses still find themselves ill-prepared to prevent sexual harassment in the […]

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How to Protect Your Employees and Your Business from Sexual Harassment Claims

Claims of sexual harassment in the workplace are one of the top liabilities that a company can face. We’ve all seen the headlines, especially involving claims in restaurant businesses. Yet, so many businesses still find themselves ill-prepared to prevent sexual harassment in the workplace.

This article will help explain what sexual harassment is and how you can create policies that will help protect your employees and your business. Please note that this article focuses only on sexual harassment in federal law, and not types of harassment based on other protected classes such as race or religion. Additionally, your state and local jurisdictions may have more stringent laws involving harassment, particularly California, so it is best to consult with a local employment attorney who is familiar with the particularities of your state. Nothing contained in this article should be construed to be legal advice.

Defining Sexual Harassment

Sexual harassment is any kind of unwelcome sexual conduct, either verbal or physical, in the workplace. There are two broad categories of sexual harassment that apply based on the conduct involved: Hostile work environment and quid pro quo.

A hostile work environment refers to unwelcome comments or conduct based on sex that are either severe or pervasive such that they unreasonably interfere with an employee’s work performance or create an intimidating, hostile or offensive work environment.

Quid pro quo sexual harassment occurs when a job or promotion is explicitly or implicitly conditioned upon an applicant’s or employee’s submission to sexual advances or other conduct based on sex. Note that this also applies to job applicants who have not yet been hired, not just current employees.

Verbal harassment can occur through ordinary conversation, compliments or unwelcome flirtation, innuendo, jokes, personal inquiries or spreading rumors about the romantic or sexual lives of coworkers, just to name a few.

Sexual innuendo is a remark or question that, based on first impression, doesn’t have a clear sexual meaning; when put in context with other remarks or images, however, it hints at something pertaining to sex or sex organs. Innuendos are often used as a cautious approach toward discussing matters of a sexual nature or as a joke.

When interpreted this way, it can form the basis of unlawful harassment, thus creating an uncomfortable and hostile workplace.

Physical harassment includes unsolicited or unwelcome physical contact and includes: assault, impeding or blocking movement, pinching, patting, grabbing, brushing against or poking another employee’s body, touching a person’s clothing, hair or body, hazing or initiation that involves a sexual component, or exposing one’s self.

Reasonable Person Standard

To reach the level of unlawful harassment, the circumstances must demonstrate that (1) the victim was subjected to verbal or physical conduct that is sexual in nature, (2) the conduct was unwelcome, and (3) the conduct was sufficiently severe or pervasive enough to create an abusive working environment and alter the victim’s employment conditions.

The conduct must be more than just an isolated incident, like a one-off joke or instance of teasing. However, a single incident can be severe enough to violate the law or your anti-harassment policy – it truly depends on the effect that the incident has upon the employee’s work environment.

This analysis relies upon the “reasonable person” standard. That is, would a reasonable person who shared the same characteristics as the victim of the unwelcome or unwanted conduct believe that the conduct made it more difficult to do the victim’s job?

Additionally, for conduct to be “unwelcome”, it must not be invited and must be regarded as undesirable or offensive to the victim.

Ultimately, it is not the intent of the conduct that matters when evaluating a claim of harassment – all that matters is how that conduct made the victim feel and if a reasonable person in the same scenario would feel the same way.

Third Party Liability

It is important to note that this conduct may occur between two individuals who do not find the conduct unwelcome or offensive, yet a third party, like another coworker, may find the conduct offensive and make a claim of a hostile work environment.

For example, if two male colleagues throw jokes back and forth to each other that are sexual in nature about women in the workplace, a third-party female colleague who is not involved in the conversation may be able to make a claim of sexual harassment.

Companies may also be liable for conduct caused by a third party, like a vendor or a customer. For example, if your food distributor delivery driver comes into the restaurant each week for a delivery and consistently makes lewd remarks to an employee, the company can be held liable to the victim employee for the conduct of the delivery driver, even though the delivery driver is not an employee of the company. In this situation, the employer must take reasonable action to prevent such behavior from occurring, including terminating a vendor relationship or banning a customer from your establishment to protect the victim employee.

Retaliation

Retaliation against those who makes complaints of harassment is also protected under federal law. Retaliation occurs when a negative employment action is taken against an employee. Examples include failure to promote, demotion or firing, poor performance reviews or denial or merit-based pay increases, reduction in salary or benefits, or reassignment to a different job with different responsibilities.

Examples of activities that are protected and cannot be retaliated against are: good faith reporting of suspected unlawful workplace harassment discrimination, assisting someone else with a complaint, participating in a workplace investigation of harassment, and requesting a reasonable accommodation for a religious or disability purpose.

Legal Actions

The legal ramifications for sexual harassment and/or retaliation extend not only to the perpetrator, but also to the company who allows the conduct to occur at their place of business. Claims for damages can be based on federal or state law, and can also include claims beyond harassment like intentional infliction of emotional distress, discrimination and more. These claims can add up into the six figures and beyond, depending on the severity of the claims. Check with your business insurance carrier to make sure that you have employment practices coverage to defend against these types of claims.

To disprove liability, you must be able to show that you had adequate policies in place to prevent workplace harassment, that you took reasonably prompt and adequate corrective step to prevent it from happening further, or that the employee making the claim failed to take advantage of the preventative or corrective actions made available by the employer.

Note that a defense does not need to disprove that the harassment occurred; only that you as the employer took the appropriate corrective steps to protect the employee from the harassment occurring once you knew, or should have known, about the harassment.

How to Create a Safe Working Environment

First and foremost, every business should have an employee handbook, signed by all employees at the outset of their employment, that contains a detailed policy against harassment and retaliation. This policy should provide a definition of harassment, a definition of retaliation, examples of each, and a zero-tolerance policy for these actions in the workplace. The policy and the handbook overall should be drafted by an employment law attorney.

The policy should also include a complaint procedure process that details exactly how an employee may make a complaint and to whom they should report it to. This policy should also make it clear that if an employee is being harassed by their direct supervisor to whom they would ordinarily report harassment to, to whom the employee may then make their complaint.

Additionally, all supervisors, managers and owners should be trained, in person, on the company’s anti-harassment policies and be well-versed in how to detect, stop and prevent harassment, as well as the process for when a complaint is submitted.

Most importantly, have candid conversations with crew members about this policy and give examples to them so that they know what is appropriate and what is not appropriate.

Listening and watching the actions of your employees and calling out inappropriate behavior in real time will set the standard as to what is acceptable in the workplace. As owners, we have to set the tone and make it clear that harassment is not tolerated, not only for the sake of preventing a potentially costly lawsuit, but also to protect your employees from uncomfortable situations.

Employees who are victims of sexual harassment need your protection and having their back in tough situations like these helps create a positive work environment for everyone. You may not be able to stop every instance of harassment, but taking swift action against the perpetrator(s), no matter how important they are to the organization, will show that you take this seriously. Having a strong policy and enforcement of such policy will ultimately protect your employees and protect your business and reputation.

Thomas Reinhard is a Seattle-based business attorney and a co-owner of Cascadia Pizza Co.

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Looking to borrow money? https://pizzatoday.com/topics/finance-growth/looking-to-borrow-money/ Fri, 27 Oct 2023 14:30:24 +0000 https://pizzatoday.com/?post_type=topics&p=146517 An overview of the current capital environment for restaurants and how operators can best position themselves to capture the cash they need Uneasy. Cautious. Still. Just a few of the words describing the current financial climate for pizzeria operators looking to borrow money, largely a byproduct of interest rates surging to levels unseen in nearly […]

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An overview of the current capital environment for restaurants and how operators can best position themselves to capture the cash they need

Uneasy. Cautious. Still.

Just a few of the words describing the current financial climate for pizzeria operators looking to borrow money, largely a byproduct of interest rates surging to levels unseen in nearly two decades.

In March 2020, just as COVID-19 rattled the world, the U.S. prime rate – a significant influencer of loan interest rates – sat at 3.25 percent. After a two-year standstill, the rate began climbing in 2022 and reached 8.5 percent this summer.

Given the accelerating interest rates, many restaurant operators have reconsidered borrowing money to pursue expansion, upgrades or working capital. In BoeFly’s Franchise Growth Confidence Index released in August, in fact, 82 percent of the nearly 700 franchisor executives surveyed said the current interest rate negatively impacted their confidence level.

“The increasing cost of capital has many operators apprehensive about borrowing today as they would have in the past,” says Mike Rozman, CEO and co-founder of BoeFly, a business financing marketplace that matches small business owners with lenders. “They’re looking at interest rates and timid about adding to their debt.”

SBA loans remain an attractive target

It isn’t all bad news, of course, particularly for those seeking loans backed by the U.S. Small Business Administration (SBA), a frequent target of many restaurant owners. Even in today’s high-rate environment, SBA loans remain an attractive and feasible option. Though often time consuming and requiring a down payment as well as personal liability, SBA loans typically feature favorable terms, including lower – and capped – interest rates as well as longer repayment timelines.

“SBAs are an open doorway for smaller operators,” Rozman says.

Joe Reynolds, a senior business development officer at Missouri-based First Bank of the Lake who specializes in SBA loans, labels the current market for borrowing SBA money “just fine.”

For operators looking to purchase a building, for instance, Reynolds calls that one of the easier loan approvals in the SBA world since operators will add back the rent. That was true in years past and remains so today.

“So long as you have cash flow and rent, you’re in a good position,” he says.

Similarly, expansion-minded operators who have a track record of positive cash flow at an existing location sit in a good position to obtain SBA financing as well. The SBA, Reynolds reminds, allows zero down payment for a new location as long as the first restaurant is performing well.

While capturing an SBA loan for working capital can be more complex, it’s still commonplace, Reynolds says. Operators can earn financing by showing a detailed business plan and demonstrating a firm grasp of their business’s financials.

Borrowing money in today’s environment

Whether chasing an SBA-backed loan or a conventional loan – a bank loan without the SBA guarantee, operators seeking capital would be wise to:

Prepare. Before meeting a lender, operators should gather all necessary financials – three years of personal and business tax statements, bank statements, a year-to-date profit and loss statement and balance sheet among them – and be ready to present the data in a professional way.

“Be prepared to articulate to the bank a positive, numbers-based story that gives them confidence,” Rozman says, adding that operators should also brush up on terms like variable rate and personal guarantee and know how far they’re willing to go for capital.

Create real projections. Quite often, Reynolds says restaurant owners seeking capital offer ultra-conservative projections, wary of overshooting targets. In an era of higher rates, however, that will not work.

Reynolds urges business owners to provide real, accurate projections alongside sound assumptions on why those figures are realistic. Existing operators can lean on the performance of their current stores while new operators should craft a forecast based on the eatery’s capacity (dine-in, delivery, and carryout), menu pricing and local restaurant sales data information and trends.

Construct a detailed business plan. A thoughtful, robust business plan communicates professionalism and stimulates confidence. Reynolds recommends operators clearly define their background, the skills they have to enhance and grow the business and the restaurant’s point of differentiation in a competitive marketplace.

Engage the right lender. In the current climate, some lenders are closed for business, particularly conventional lenders left skittish following some high-profile bank closings. Knocking on those doors will leave operators spinning their wheels. Rozman suggests talking to other small business owners or fellow franchisees to see where they’re getting their capital or using a platform like BoeFly to play matchmaker.

Understand the present reality. Operators need to recognize the current commercial lending environment, which isn’t what it was three years ago or apples-and-apples to the home mortgage side. Expectations must be aligned with reality.

“Prepare yourself for this so you avoid sticker shock,” Reynolds says.

Given the current economic climate, some might elect to sit on the sidelines for a bit. If that’s the case, then Reynolds suggests making sure the restaurant’s prices keep pace with inflation.

“When costs go up, it needs to show up in the prices you charge, so you can maintain margin and remain in positive cash flow position when you do seek to borrow money down the line,” he says.


Borrowing Beyond the Banks

While banks remain the most appealing option for capital, operators can pursue alternative options when looking to borrow money. Some alternatives include:

Peer-to-peer lenders: Led by companies like Lending Club and Prosper, peer-to-peer lenders handpick their loans and present borrowers their terms. The process can be quick and the terms favorable, but it’s also mighty competitive.

Private equity: Swap an ownership stake in the business for a capital infusion and, in some cases, even a strategic partner capable of providing work or wisdom in addition to wealth.

Direct lenders: Direct lenders like OnDeck and Fundation offer small business loans with streamlined applications and quick approvals, but often high APRs.

Merchant cash advance: Have an immediate need for cash but poor credit or limited collateral? A merchant cash advance allows a restaurant to sell a percentage of its future credit card transactions for capital right now, though the cost is often hefty.

DANIEL P. SMITH Chicago-based writer has covered business issues and best practices for a variety of trade publications, newspapers, and magazines.

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Hiring For Long-Term Success https://pizzatoday.com/topics/employee-management/hiring-for-long-term-success/ Fri, 27 Oct 2023 14:06:52 +0000 https://pizzatoday.com/?post_type=topics&p=146500 Strategies to improve your hiring game Hiring has always been critical, but it’s more important than ever for the post-COVID pizzeria operator. Lots of workers have left the service industry, and those that are left have higher expectations than ever. Good candidates are snapped up quickly, so competition is fierce. As Rebecca Hebert, business development […]

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Strategies to improve your hiring game

Hiring has always been critical, but it’s more important than ever for the post-COVID pizzeria operator.

Lots of workers have left the service industry, and those that are left have higher expectations than ever. Good candidates are snapped up quickly, so competition is fierce.

As Rebecca Hebert, business development representative at 7shifts, says, “the script was flipped on us. It used to be people would come to us. Now we’re the ones searching for them and selling ourselves.” 7shifts is a team management solution for restaurants.

Here’s some actionable advice to help you improve your hiring game.

FINDING APPLICANTS

“Our number-one tip is to ask your existing employees, especially if they’re good,” advises Chuck Hammers, president (or “Big Cheese”) at Pizza My Heart, a Northern California counter-service chain with 27 locations. “Employees refer other employees, and that’s our number-one strategy.”

Jack Hott, director of product management at Poached, says “…go where the workers are.” Poached is a nationwide hiring platform for the hospitality industry. He also urges “when writing a job ad, put yourself in the worker’s shoes. Instead of requiring five years experience, you can phrase it more inclusively as someone with five years experience would be more successful in this role. Also, be concise. Our app is becoming our dominant platform for job applications, and there’s less screen space.”

“My number one tip is you need to respond to a potential candidate within 24 hours,” urges Dan Kezner of Kezner Consulting Group, which consults for new and existing restaurants and other hospitality enterprises. “The best platform that we work with is Poached, but I also encourage my clients to have an applicant tracking system that can aggregate multiple places where you’re posting jobs, so you don’t lose potential employees. Our customizable tool lets you track people visually through a pipeline, whether it be screening, call, first interview, second interview, all the way through to job offer, or rejecting a potential candidate.”

“Make it easy for them,” says Hebert. “Utilize everything online, have something on your website, use Indeed, use social media, go to where they are and don’t disqualify based on lack of experience.”

SELL YOURSELF

“You need to sell yourself to the applicant just the same way that you sell yourself to the consumer,” advises Ken Batali, owner of Batali Associates Hospitality Consulting, serving the Pacific Northwest.

Hebert agrees. “You really have to market your business and your culture. Sell what you’re offering beyond just pay and benefits – growth opportunities, a lifestyle, a work family.”

Hott affirms that a positive work culture is critical. In addition, he says workers value pay, job descriptions and career opportunities. “People want to know they can advance.”

VETTING APPLICANTS

Hott suggests you start by “writing down your must-haves, your nice-to-haves, and any deal-breakers,” to use as an evaluation framework.

Hebert recommends making your non-negotiables clear in online applications and postings and relying on “some preliminary questions to help you screen people before they come in so you’re not wasting anybody’s time.”

This is also a good time to identify any deal-breakers, such as scheduling conflicts or a history of theft or harassment.

INTERVIEWING APPLICANTS

“Make it professional,” says Hebert. “Have a system in place and be consistent. I highly recommend a two-step process, whether it’s the same day or not. Have them meet with multiple team members, do a working interview, really take the time to make sure it’s a good fit on both ends. Give them that opportunity to investigate you. Be an open book.”

Batali also likes to bring prospects in for a stage (working interview), “for both front and back of the house. Just be in the environment for a couple of hours to see how they fit in.” He also advises that operators have written questions to provide structure and consistency to their interview process.

“One of the biggest things we try to establish is if the person has a hospitality mindset, if it’s truly in their DNA to provide good hospitality” reflects Kezner.

Hammers says “I try to picture – could I go to a baseball game with this person? Could I sit with this person for three hours and have a conversation and walk away and say, that was fun? To me, that’s the biggest thing. That person can communicate and connect with someone that they’ve never met before and be instantly friendly and give great customer service.”

Reminding your candidates about the interview will increase the likelihood they’ll show up. It’s easy for people to forget these types of appointments, especially when they set it up while riding a bus or dashing between classes. Hott says that the Poached tool includes a friendly automated reminder which helps set both parties up for success. He also advises that “you have a consistent process for all of your candidates. You want them all to go through the same interview process and you want to document this. This will help with any legal considerations and help remove any unconscious bias. So have a form, take notes and retain the documentation.”

WHAT’S AN IDEAL CANDIDATE?

Having an idea about who you’re looking for is always helpful.

Batali says “an ideal candidate‘s probably somebody who’s a fan of the restaurant, because they’re already going to have a sense of pride and excitement to be there.”

“First and foremost, a hospitality mindset,” offers Kezner. “A willingness to work and keep a schedule, and potentially a proven track record.” He notes that low energy and a lack of enthusiasm are deal-breakers.

“I believe that as much as we’re in the pizza business, we’re in the people business too,” says Hammers. “There’s an expectation that our employees will be outgoing and really connect in a very short amount of time with their customers.” Even the cooks need to have some charisma. “They’re throwing the pizza right in front of the customers. And even if they’re not having direct conversations, the eye contact with the kid that’s mesmerized with the pizza flying in the air, it’s important.”

Our sources also emphasize that hiring and retention are two sides of the same coin. Master the retention game and you won’t have to hire as often. Nail the hiring and you’ll be bringing employees on board who you want to keep for the long haul. Prioritize retention and they will.

With wages up and competition fierce, don’t treat hiring as an afterthought. Screen, interview, and hire as if your business depended on it – because it does.

Annelise Kelly  is a Portland, Oregon-based freelance writer.

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Time to Gear Up for the Holiday Season at Your Pizzeria https://pizzatoday.com/topics/industry-news/time-to-gear-up-for-the-holiday-season-at-your-pizzeria/ Wed, 18 Oct 2023 12:59:00 +0000 https://pizzatoday.com/news/time-to-gear-up-for-the-holiday-season-at-your-pizzeria/ Tis the season for gift cards, parties, catering and employee appreciation The holiday season is quickly approaching. Will your pizzeria be ready? Capitalize on the holiday season at your pizzeria. Between November and January is an extremely busy time. Three of the busiest days at pizzerias are the day before Thanksgiving, New Year’s Eve and […]

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Tis the season for gift cards, parties, catering and employee appreciation

The holiday season is quickly approaching. Will your pizzeria be ready? Capitalize on the holiday season at your pizzeria. Between November and January is an extremely busy time. Three of the busiest days at pizzerias are the day before Thanksgiving, New Year’s Eve and New Year’s Day. The past few years of uncertainty and monster sales days on any given Friday have prepared you well for the busiest day rushes. Are you ready for the holiday’s big four: gift cards, parties, catering and employee appreciation. We’ve pulled together tips and resources for you to dive deeper into the holiday season’s vital components for pizzeria owners.

 

Gift Cards

restaurant gift cardsThe holiday season is the best time of year to sell those gift cards. We have a few tips for selling more gift cards. They are:

  • Promote gift cards at the counter, on tables, in to-go and delivery packaging.
  • You can even use a QR Code as a quick link to buy them directly from your website.
  • Incentivize your customers: the more gift cards they buy, they will receive $x in gift cards.

For more gift card tips, check out Holiday Gift Cards: Ramp It Up. Also read Give Sales a Lift with a Gift Card Program.

 

Parties

background music, restaurantsAccommodating large groups can be very lucrative, but it also can provide several challenges. Here are a few areas you should start with to get party planning rolling:

  • Create a large quantity menu for various sized groups.
    Outline in writing any large-party policies, such as service fees, minimum orders, advance notice, block-out times, etc.
  • Establish a point person to work with groups and coordinate with managers and inventory controllers.
  • Have an employee schedule plan in place for the influx of large parties and off-premise catering.
  • Start a social campaign to let your followers know you are now taking reservations for holiday parties.
  • Detail your large party and off-premise catering options on your Web site. Add a teaser on your homepage.

Read more on handling large parties in Group Friendly.

 

Catering

catering, andolinis

Courtesy of Andolini’s Pizza, Tulsa, OK

Holidays can mean big catering sales if you plan effectively.

  • If want catering sales, you must set up the catering side as a business. Menus, pricing and operations should be specific to the catering function.
  • Be sure you have a handle on the food quality of your off-premise items, especially your pizza dough.
  • Know your limits. What is the biggest event that your operation can feasibly handle.
  • Have an execution manager to stay on top of following through with prep and day of logistics.
  • Don’t forget to follow up with catering clients and let them know you appreciate their business. That could include a gift card.

Get more tips on catering in The Beauty of Catering and Booking Catering and Facility Rental.

 

Employee Appreciation

The holiday season and end of the year are popular times to show your employees how much you appreciate them. There are so many holiday gift opportunities. Cash is always an option, in the form of bonuses and raises. What about other ideas? Here are few alternatives or even additions to cash that your employees may appreciate:

  • Paid time off
  • Closing for the holidays
  • Personal, handwritten “Thank you” note from the owner(s)
  • Throw a holiday party
  • Partner with other businesses to give employee gifts

Explore more Employee Appreciation ideas.

Have a great holiday season at your pizzeria.

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Conversation: Anita Craig, 2 Dough Girlz Pizzeria Birmingham, Alabama https://pizzatoday.com/topics/people-pizzerias/conversation-anita-craig-2-dough-girlz-pizzeria-birmingham-alabama/ Fri, 13 Oct 2023 19:19:33 +0000 https://pizzatoday.com/?post_type=topics&p=146484 A Q&A with Anita Craig, 2 Dough Girlz Pizzeria Birmingham, Alabama Concept: We fuse food, fashion and hip hop together to create a fun approach environment. Taking an artisanal approach, we create food that is flavorful, fresh and clean. We use as many fresh products as possible and limit our use of canned products. Hip […]

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A Q&A with Anita Craig, 2 Dough Girlz Pizzeria Birmingham, Alabama

Concept:

We fuse food, fashion and hip hop together to create a fun approach environment. Taking an artisanal approach, we create food that is flavorful, fresh and clean. We use as many fresh products as possible and limit our use of canned products. Hip hop tells a story, and pizza tells a story; combine them together and you will create a story that will last for years.

Pizza Style & Dough:

Our pizza style is artisan hand-tossed Neapolitan inspired. We use whole wheat, organic dough. Due to limited space, we partnered with a family-owned company out of New England for our dough. We tell everyone the secret ingredient is dirty Boston water.

As a new business, how are you building community in the Woodlawn neighborhood?

We have been in the Woodlawn community for some time now, building our coffee brand Trvl Love Koffee, so when the situation presented itself to open the closing pizzeria we jumped on it to do this I reached out to my sister Jennifer Craig , who along with Steve Debrow came on board to create something special for the community. In addition we give back by employing students from the high school, partnering with other local businesses and being active with the local city council.

How have you been able to create the 80s 90s vibe?

That is all Steve. He definitely brings the feel of days of the past, the family environment, the open-arms feeling with music playing in the background and sports on the TV. I will say we are definitely the pizzeria version of Cheers.

Your pizza menu is innovative. Tell us about your combination focus and flavor fusion.

We have your traditional menu items that you would find in any pizzeria. However, we also bring elements like oxtails, fried chicken, collard greens, shrimp & crawfish to create mouthwatering arts of work.

What is your main focus for the first two years of the business?

The main focus the first two years is to create a brand with staying power. We want people to love the product, the concept and the people behind it. We want to grow into new markets within the first year and start to show our true staying power as your local pizzeria!

 

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Pizza Destinations: Silly Al’s Pizza, Quartzsite, AZ; Slice and Dice Pizzeria Albuquerque, NM; Bird Pizzeria Charlotte, NC https://pizzatoday.com/topics/people-pizzerias/pizza-destinations-silly-als-pizza-quartzsite-az-slice-and-dice-pizzeria-albuquerque-nm-bird-pizzeria-charlotte-nc/ Fri, 13 Oct 2023 19:10:33 +0000 https://pizzatoday.com/?post_type=topics&p=146345 A Look at Pizza Places around the U.S. Silly Al’s Pizza | Quartzsite, Arizona Robbie Robertson helped his father Al build the restaurant in 1987. “We believe our continued success is because of our consistency,” Robbie says. “We are open every day 10-10, with the exception of Thanksgiving and Christmas. We have the very best […]

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A Look at Pizza Places around the U.S.

Silly Al’s Pizza | Quartzsite, Arizona

Silly Al’s Pizza, Quartzsite, Arizona, pizza places in the U.S.

Robbie Robertson helped his father Al build the restaurant in 1987. “We believe our continued success is because of our consistency,” Robbie says. “We are open every day 10-10, with the exception of Thanksgiving and Christmas. We have the very best employees, and we use the best and freshest products we can find. All of our Pizzas, salads and sandwiches are made to order. Our Pizzas are hand tossed and our kitchen is open so the customers can watch their food being prepared. We are always willing to adapt to changes in society and technology. We welcome all new ideas and input from employees and customers.” Silly Al’s offers a wide selection of pizza as well as a gluten-free, low carb cauliflower Parmesan crust. A house specialty pizza is Al’s Reuben Pizza with mustard, mozzarella, sauerkraut, pastrami, onions and cheddar. The menu also features appetizers, salads, sandwiches and pastas.

Slice and Dice Pizzeria | Albuquerque, New Mexico

This west side pizza spot just added a second location. The concept focuses on pizza, local beer and board games. Slice and Dice provides an extensive board game library that customers can choose from to enjoy while dining. They offer a wide menu of appetizers, salads BYO and specialty pizzas, subs and desserts. The menu also highlights vegan options. Specialty pizzas include the Blanco, a white pie with mascarpone, spinach, artichoke hearts and mozzarella. Desserts include churro dipped in cinnamon sugar with strawberry, apple or cajeta filling. Take it one step further with churro donuts.

Bird Pizzeria | Charlotte, North Carolina

This East Coast-style pizzeria was just named one of the South’s Best New Restaurants 2023 by Southern Living, referring to the menu as “purposeful and tidy”.  The menu offers a Kale Caesar and three pizza options (plain pie, white pie and vegan pie) to which customers add their favorite toppings. The list includes pepperoni, sausage, portobello/white mushroom mix, red/white onion mix, Calabrian peppers, jalapeno peppers, arugula, kale and hot honey. The quaint pizza spot has outdoor seating and a walk-up window.

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Entries are now closed for the PIE Awards! https://pizzatoday.com/topics/industry-news/get-your-entries-in-now-for-the-pie-awards/ Thu, 05 Oct 2023 08:08:06 +0000 https://pizzatoday.com/?post_type=topics&p=146304 The deadline to enter the PIE Awards in now closed. With a variety of categories open for entries, there’s sure to be something that fits your business.  Don’t let the opportunity to enter the PIE Awards pass you by! With a variety of categories open for entries, there’s sure to be something for nearly everyone. We […]

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The deadline to enter the PIE Awards in now closed. With a variety of categories open for entries, there’s sure to be something that fits your business

Don’t let the opportunity to enter the PIE Awards pass you by! With a variety of categories open for entries, there’s sure to be something for nearly everyone. We know from the International Pizza Challenge just how powerful winning an industry prize can be. Do you have an amazing and unique delivery vehicle? A killer pizza box that everyone talks about? What about community involvement? Just how involved are you? You never know — your initiatives may win you recognition!

If you’re looking to get your pizza business in the spotlight, enter the PIE Awards today. Good luck!

Submit your pizzeria for a PIE Award today.

 


What is the PIE Awards?

The Pizza Industry Excellence (PIE) Awards honor pizzeria operators and help celebrate their business accomplishments. The Pizza Industry Excellence (PIE) Awards offer more than 20 categories covering a broad array of foodservice business disciplines. Independent and chain pizzeria operators alike will be able to register for the PIE Awards now through October 13.

What categories are available to enter in the PIE Awards?

View 20+ categories below to see where your pizza business shines. Pick the category or categories that fits your company best. They are:

  • Young Entrepreneur of the Year
  • Top Use of Technology
  • Pizza Chain of the Year
  • Pizzeria Startup of the Year
  • Mobile Pizza Business of the Year
  • Comeback of the Year
  • Pizza Chain Executive of the Year
  • Pizza Company of the Year by Region
  • Best Advertising Campaign
  • Best Pizzeria Website
  • Best Pizzeria Social Media
  • Best Branding
  • Best Pizza Box Design
  • Best Video Short
  • Most Awesome Delivery Vehicle
  • Top Employee Initiatives
  • Community Involvement Award
  • Sustainability Champion
  • Pizzeria Owner Mentorship Award
  • Most Interesting Menu
  • Best Seasonal Menu
  • Best Outdoor Dining Space
  • Most Unique Pizzeria Location

 

How much does it cost to submit for the PIE Awards?

Regular submissions are $299 for the first submission, and $199 for each additional submission.

 

 

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Pizza & Pasta Northeast Day 2: Pizza Champions Crowned https://pizzatoday.com/topics/industry-news/pizza-pasta-northeast-day-2-pizza-champions-crowned/ Tue, 03 Oct 2023 00:14:35 +0000 https://pizzatoday.com/?post_type=topics&p=146443 Pizza & Pasta Northeast Day 2 Wrap Up Hello Day 2 at Pizza & Pasta Northeast at the Atlantic City Convention Center. Pizzeria and Italian Restaurant owners got down to business at PPNE attending educational sessions and demonstrations and exploring the show floor for the latest products and services. Competition Winners Announced Day 2 is […]

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Pizza & Pasta Northeast Day 2 Wrap Up

Hello Day 2 at Pizza & Pasta Northeast at the Atlantic City Convention Center. Pizzeria and Italian Restaurant owners got down to business at PPNE attending educational sessions and demonstrations and exploring the show floor for the latest products and services.

Competition Winners Announced

Day 2 is also when we announce winners of several competitions that have transpired at the show.

Congratulations to all of the competitor at Pizza & Pasta Northeast in Atlantic City. We have winner results coming in. (Note: Scoreboards and restaurant/location information still to come.)

The International Pizza Challenge Northeast winners according to category include:

Roman
1st – Lars Smith
2nd – Christina Smith
3rd – Michael Vakneen

Gluten-Free
1st – George Taylor
2nd – Siler Chapman
3rd – Matt Hutchinson

Neapolitan
1st – Fiodar Huminski
2nd – Mirko D’Agara
3rd – Michael Mercurio

America’s Best Cheese Slice
1st – Daniel Saccone
2nd – Thomas Schneider
3rd – Tony Cerimele

Now let’s look out our other competition championships

Young Pizza Maker of the Year
1st – Nicholas Guthridge
2nd – Gianna Cataldo
3rd – Damiano Trupiano

World Calzone Championship
1st – Christian Patriarca
2nd – Michael Rodriguez
3rd – Giovanni Vigliotti

Northeast Pasta Showdown
1st – Massimo Mannino
2nd – Eric von Hansen
3rd – Leonardo Giordano

 

Pizza & Pasta Northeast in Photos

Check out all of the Day 2 action at Pizza & Pasta Northeast in Photos.

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What’s next?

Introducing PizzaCon ’24

PizzaCon, Pizza Con Introducing PizzaCon, an exclusive and experiential event designed for pizzeria owners and operators who are serious about growing their business. Come experience a full day of curated programming, including activations developed to inspire and educate.

Interested in Exhibiting at PizzaCon?

Want to attend PizzaCon?

 

 

 

 

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Pizza & Pasta Northeast Day 1: Together Again! https://pizzatoday.com/topics/industry-news/pizza-pasta-northeast-day-1-together-again/ Sun, 01 Oct 2023 20:20:07 +0000 https://pizzatoday.com/?post_type=topics&p=146430 Pizza and Pasta Northeast at the Atlantic City Convention Center kicked off today with a full schedule of educational sessions, an interactive exhibit hall and fierce food competitions. We started the day in school as attendees flocked to seminars and workshops, hitting topics on the minds of today’s pizzeria and Italian restaurant operators. They included […]

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Pizza and Pasta Northeast at the Atlantic City Convention Center kicked off today with a full schedule of educational sessions, an interactive exhibit hall and fierce food competitions.

We started the day in school as attendees flocked to seminars and workshops, hitting topics on the minds of today’s pizzeria and Italian restaurant operators. They included delivery strategies, negotiation basics, training employees, working with baker’s percentage and unique selling proposition.

New this year, attendees made their way to the show floor just before it opened to see a motivating keynote address from Melissa Rickman, co-owner of Wholly Stromboli in Fort Lupton, Colorado. Catch a few minutes of Melissa’s presentation on Instagram https://www.instagram.com/p/Cx2_4MMOkF9/?utm_source=ig_web_copy_link&igshid=MzRlODBiNWFlZA==.

Once the exhibit hall opened, attendees walked isles of food, equipment, technology and services.

The smell of pizza lured attendees to the competition area to watch competitors face off in the America’s Best Cheese Slice, Glute-free Division in the International Pizza Challenge Northeast and the World Calzone Championship.

The day wrapped with a networking Happy Hour for attendees and exhibitors to mix and mingle and enjoy beverages and light appetizers.

There is still time to experience PPNE for tomorrow’s Day 2.

See Pizza & Pasta Northeast Day 1 in Photos:

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Building Blocks: POS System, Change is Constant https://pizzatoday.com/topics/operations/building-blocks-pos-system-change-is-constant/ Thu, 28 Sep 2023 17:59:51 +0000 https://pizzatoday.com/?post_type=topics&p=146425 Long gone are the days of writing every order and check by hand. Point-of-Sale (POS) systems are as essential to the pizza business as a dough mixer or an oven. One could argue that the POS is the most important piece of equipment in the whole building. So, how do you choose the right one? […]

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Long gone are the days of writing every order and check by hand. Point-of-Sale (POS) systems are as essential to the pizza business as a dough mixer or an oven. One could argue that the POS is the most important piece of equipment in the whole building. So, how do you choose the right one?

I look at buying a POS system like a marriage; I don’t believe in switching out POS systems… I like to get it right in the beginning. POS are cloud-based systems that can send updates to software periodically. Think of your phone and how it occasionally updates to stay current with new technology. You want the same with your POS.

Having a trustworthy, reliable local representative when choosing a POS system is very important. This means you have someone in your area that not only sells you the POS, but also will service it and update it when needed. A lot of times, they will also provide IT support. We once had a flash flood in our building late at night, and the whole system went down. I called my local sales rep, and he came over at 11 p.m. at night and put in a new server so that we could open in the morning. If we have an issue with the system, we just call him and he answers and addresses the issue as soon as possible. Not having to wait on hold with someone a county – or entire continent – away is priceless.

I really believe that there is no one perfect POS system. It’s just about picking one that you can be comfortable with, and that best suits your business needs. It’s also important to consider what type of pizzeria you operate when making this decision. Some systems are designed simply for pick-up and delivery shops, some are catered to slice shops, and some are made for full-service restaurants. What if your pizzeria has all three aspects? Well, there’s a POS for that too.

Scouting perspective systems is a must. I always start with asking other operators what they use and what they like and don’t like about it. It’s even better to go to a pizzeria and see it in action and ask staff how long it took them to learn the system. Another great way to scout a POS is at Pizza Expo. Seeing a demo of the system helps clarify your questions. And, most times, a deal can be made on the show room floor! That’s one of the best things about Pizza Expo. Once the POS negotiations start, remember my favorite strategy of negotiating: always work low and slow. Next month, we’ll dig into buying the rest of the equipment for your pizzeria.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Man on the Street: Soft Serve Ice Cream Explosion https://pizzatoday.com/topics/menu-development/man-on-the-street-soft-serve-ice-cream-explosion/ Thu, 28 Sep 2023 17:26:15 +0000 https://pizzatoday.com/?post_type=topics&p=146424 Pizza is clearly my number one food, but my second favorite is ice cream. They’re both simple on the surface but much deeper upon examination. Ice cream brings us back to our youth, just like pizza. It’s not uncommon to see ice cream or gelato in a pizzeria, but not all shops have the real […]

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Pizza is clearly my number one food, but my second favorite is ice cream. They’re both simple on the surface but much deeper upon examination. Ice cream brings us back to our youth, just like pizza. It’s not uncommon to see ice cream or gelato in a pizzeria, but not all shops have the real estate to squeeze in the equipment. I’ve noticed an interesting ice cream solution popping up at hip new shops across the country that takes up less space, is easier to serve, and makes it easier to customize unique flavors. It seems like every new pizzeria I walk into has a soft serve machine. At first, I thought it was just a quirk at a few pizzerias, but the sight of soft serve has become common enough for me to think it might be the next big thing.

The soft ice cream of my childhood wasn’t very good. It was grainy and flavorless, plus it melted way too quickly. On the contrary, soft serve I get at pizzerias now is creamy and sturdy, with stiff peaks that don’t disintegrate in the summer heat. It’s more like frozen custard than the stuff you get from a Mister Softee truck in New York City.

Pizzerias that serve soft ice cream all seem to be of the upscale variety, so they’re springing for the better machines and higher quality ingredients. These are the pizzerias that obsess over their fermentation process and nitpick over the settings on their ovens, so it’s only fitting that they’re extending the concept to their dessert options. Rather than buying gallons of somebody else’s hard ice cream, they’re creating their own flavors by adding fresh fruit, concentrates, syrups, nut butters and other natural flavorings to a soft serve base.

Just last week I had a phenomenal swirl of pistachio and cantaloupe at a pizzeria in Brooklyn that creates new flavors every week. I love how they’re able to employ the concept of seasonal rotation with soft serve just as pizzerias do on their pizzas. They must love it because I buy way more soft serve when I know I’m getting a limited-edition flavor that won’t be around next time I swing by.

For the operator, soft serve has plenty of logistical benefits over hard ice cream and gelato. The machine takes up less space than a reach-in freezer, so all you need is some available counterspace. Service is faster because it doesn’t require scooping. Most machines have just two flavor banks, so the customer doesn’t spend 35 minutes tasting and choosing between a million different flavors. There’s very little cleanup and maintenance unless it’s time to swap in a new flavor.

Just like with hard ice cream, toppings are a fantastic way to notch up your soft serve. The first time I experienced high end soft serve at a pizzeria was about 12 years ago at Pizzeria Picco in Larkspur, California. This was the first time I saw extra virgin olive oil and flaky sea salt on ice cream. It was a serious revelation for me because it combined the humble experience of eating ice cream with the upscale panache of fancy unexpected toppings. This past March, Chef Wylie Dufresne opened Stretch Pizza in Manhattan. Chef Dufresne is known for his incredibly creative and playful cooking methods, so it should be no surprise that Stretch’s dessert menu features a banana soft serve with optional peanut butter dip and babka breadcrumbs.

Pizza in general is becoming more mature and thoughtful as pizza makers dig deeper into their process. It’s a joy to see that ice cream is doing the same.

SCOTT WIENER is the founder of Scott’s Pizza Tours in New York City and SliceOutHunger.org  Instagram: @scottspizzatours

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Mike’s Monthly Tip: Science over Perfection https://pizzatoday.com/topics/operations/mikes-monthly-tip-science-over-perfection/ Fri, 22 Sep 2023 19:24:08 +0000 https://pizzatoday.com/?post_type=topics&p=146414 Every day we seek “Perfect.” The perfect dough, the perfect menu name, the perfect workflow, and sometimes we seek perfect before anything launches. Striving for perfection is commendable, but it can hinder progress. Today, I’d like to challenge us all to embrace a different mindset: that of the scientist. A scientist thrives on curiosity, experimentation […]

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Every day we seek “Perfect.” The perfect dough, the perfect menu name, the perfect workflow, and sometimes we seek perfect before anything launches. Striving for perfection is commendable, but it can hinder progress. Today, I’d like to challenge us all to embrace a different mindset: that of the scientist.

A scientist thrives on curiosity, experimentation and continuous learning. They start an experiment before conditions are perfect. They form a hypothesis, test it, learn from the results and iterate. This approach is not about immediate perfection but about progress and evolution.

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

Think about your promos. What if you hypothesized that a loyalty program could boost repeat business by 15 percent? Or speculated that a fusion-themed pizza campaign could tap into a new customer group? The magic starts when you translate these hypotheses into actionable experiments. The fusion-themed campaign may have yet to hit the expected mark, but the feedback may pave the way for a successful future. That’s real progress. That’s because it will yield, even in failure, experience. And, every time, an experienced person is always more valuable than a solely opinionated one.

Perfectionism limits you to the past. The fear of a financial misstep or launching a pizza that doesn’t land with your audience can be debilitating. But you must remember, every great thing starts with an untested idea or a hypothesis, and very few great things don’t take any bumps or bruises on the way to being pretty.

Adopting the scientist’s mindset means giving yourself the leeway to venture, to stumble, and most crucially, to learn. Each experiment, whether in marketing or menu innovation, HR, etc., adds layers to your skillset.

Like a scientist, you need data. That means feedback on what works and what needs improving. That requires the hardest thing to do for many in our industry, listen and be humble to the findings.

Take the negatives of what didn’t work and view it as data towards greatness. What did it reveal, what did you learn, and how can you refine your hypothesis and try it all again?

Pizza is a very competitive industry. You are not competing against other independent pizzerias solely. You are competing against the thousands of choices at your customer’s fingertips—every other cafe, bistro, grille, to even gas stations serving meals. You can’t shoot blindly and expect to make every three-pointer and expect that customer to love each thing you do. It’s not possible. Sure, some things will land, but refining them makes them go from niche to evergreen popularity. You can grow stronger and faster when you seek knowledge with an awareness of failure.

Grant yourself the freedom to push boundaries by allowing yourself to mess up. The transition from seeking immediate perfection to becoming a scientist means you take a wild ride of discovery. In all of us is not only an entrepreneur, marketer and pizza maker; there is also a scientist eager to craft ideas as big as mountains, even if they start as hills.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Leveling Up Your Business https://pizzatoday.com/topics/people-pizzerias/leveling-up-your-business/ Fri, 22 Sep 2023 19:03:43 +0000 https://pizzatoday.com/?post_type=topics&p=146413 One pizza maker’s journey into the business after “analysis paralysis” I opened up a pretzel vending business in 2017 after finding a gourmet pretzel from San Diego Pretzel company. I acquired an old school pretzel cart from the guy who used to sell pretzels at the Pasadena Rose Parade. Not 100 percent sure what or […]

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One pizza maker’s journey into the business after “analysis paralysis”

I opened up a pretzel vending business in 2017 after finding a gourmet pretzel from San Diego Pretzel company. I acquired an old school pretzel cart from the guy who used to sell pretzels at the Pasadena Rose Parade. Not 100 percent sure what or where was next, my wife suggested, “Why don’t you sell pretzels at the Breweries?”  Genius!

We sold pretzels from San Diego to Sacramento and many breweries in between. As a big craft beer fan, it was a great gig. Beer and Pretzels are a perfect match. I also specialized in homemade mustard, flavored mustard blends and eventually several cheese sauces. It was going great, then Covid hit. The brewery business in California was closed for on-site consumption and events. I was out of business.

After re opening, I knew my model had to shift and grow. Selling “snacks” for $4-$6 dollars was fun, but not very lucrative or even profitable some days.  I decided making pizzas was next to get that average price up to $16-$20. Beer and Pizza are also a natural pairing, plus it’s a meal! 

I went all in on learning the pizza profession. I attended Pizza Expo in Las Vegas and nerded out, learning so much from the stars of the pizza world. I listened to almost 100 podcast episodes. I learned about different doughs, oven types, tomato manufacturers, cheese and so many stories about people rising in the pizza world. I already had a great game making home pizza, but I knew so little about the logistics of going pro for the public. In preparation to going back to the breweries, I followed a suggestion to donate pizzas to a local cause. I did a dozen pop-up events in front of my house to fundraise for my son’s high school football team.

I raised almost $2,500 for the program, got some great experience and received extremely good feedback on my pizza. Several neighbors suggested a local market had a pizza oven that no one was baking in. After talking to the owner of Jackson Market I started making pizza in their wood fired oven.

Some good deeds do go unpunished!

For the last several months now, I have operated Market Pizza by Drew Butler and it has been life changing. As a longtime excellent home cook, I never wanted to make my passion into a profession for fear of it turning into “work.” And I’m sure you all know the saying, “if you love what you do, you’ll never work a day in your life.” It’s absolutely true. I’m doing what I love, and my customers are loving my pizza. The plethora of positive feedback has filled my tank abundantly; more than anything else I’ve ever done. I now live for it, and it has made me very happy.

Of course, any business owner knows it is hard work with long hours that you wouldn’t trade for anything. I trained my son and he improved rapidly. To work beside him was a highlight of parenting. Truly. The pizza world has amazing people, community and consumers. It’s a fantastic industry that I’m blessed to part of.

In closing, may I suggest starting your dream, your passion today. It took me way too long to start while doing “homework” and investigating, etc. All of that is fine but can lead to analysis paralysis. In reality, dreams don’t start tomorrow; dreams begin right NOW!  Go for it. Today.

DREW BUTLER is owner-operator of Market Pizza.

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Make Limited Time Offers Work for You https://pizzatoday.com/topics/brand-marketing/make-limited-time-offers-work-for-you/ Fri, 22 Sep 2023 17:44:01 +0000 https://pizzatoday.com/?post_type=topics&p=146412 The Limited Time Offer Limited time offers or LTOs can be a great way to test the viability of new menu items, move inventory that may be close to its expiration date, or increase sales on a particular day of the week, enter “Doppio Frico Tuesdays” at Wholly Stromboli. When I began to write this […]

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The Limited Time Offer

Limited time offers or LTOs can be a great way to test the viability of new menu items, move inventory that may be close to its expiration date, or increase sales on a particular day of the week, enter “Doppio Frico Tuesdays” at Wholly Stromboli. When I began to write this story, I was eager to share all that I have learned over the last 15 years about releasing LTO’s and most recently The Doppio Frico — Fort Lupton Deep Dish. I began to think about the idea that if you are the visionary of your company, as I am, you’re probably the one who comes up with the creative ideas.

For us visionaries, LTOs can be a great outlet for our creativity, which keeps us motivated through tough times, feeds our souls and helps drive our vision for the future. While every business needs a visionary, we can tend to see the BIGGER picture and not the minute details required for a successful implementation. It takes a team of implementers to put these ideas into action — people with a more systematic way of thinking. As I reflected on our recent release, I started to think, why don’t I ask the implementers in my organization what it takes to successfully execute an LTO, and here’s what they shared.

Proper planning is key. “Tweaking things” as you go is hard on your team. Resolving questions such as, what is the desired look and feel of the dish, plating and whether it is an in-house only special in advance will ensure your rollout will go smoothly. Make sure that your training materials are rolled out to your team well ahead of the release date. Knowledge is power and this preparedness will spurn excitement with your team vs. stress and anxiety because they don’t know the plan. Lastly, lack of communication is perhaps the biggest pitfall in successful execution. We have to ensure that all team members, including those who work part-time, receive the communication and training needed” says Eric Frey, General Manager, Wholly Stromboli.

Timing is critical! Clashes with holidays, and events (parades, festivals or concerts), could put a damper on your release, not to mention that your team may be requesting these dates off as well, leaving you understaffed. Lastly, give your team enough time to perfect the process. Your team really wants to be able to execute flawlessly and sell your special with confidence! “Give them the training they need to fall in love with your big idea, instead of despising it because they feel incompetent or ill-prepared,” says Rowen Ben-Joseph, Front  of The House Manager.

Determining the goal of the LTO is the first step and most critical. Is your desire to increase sales or move specific products from your shelves? Then we decide if it’s cost-effective. Look at COGS, price point and factor in how much labor you are adding to the overall cost. Knowing where you will put any new ingredients on your makeline, which positions in your kitchen will be involved, and how will they be affected are all keys to a smooth rollout, says Edgar St John, Kitchen Manager.

Accurate recipe costing is critical. Our margins are razor thin and profitability of the LTO is vital. Wasting labor and ingredients on a creative whim that is not profitable isn’t good business. Take the time to write a solid recipe, set your desired margin, cost out your recipe and set your selling price accordingly. Having a great recipe isn’t just about putting great ingredients together in a way that is appealing to your guests, recipes and sub-recipes that list ingredients, tools needed, yields, techniques and the process are key. Include pictures and videos if you can.

Additionally, if you are creating additional SKUs to your inventory, you’ll need time to research, source and test them. And don’t forget yield testing for items that have trim loss, says Eric Rickman, CFO & Co-Founder.

Give adequate time and space for media coverage. You can only get so far on word of mouth. Start your marketing campaign no less than three weeks before your launch date and don’t rely on social and print media alone. Get your team involved! Contests are a great way to get your team motivated to sell and don’t forget the heart of the house. You want your whole team invested. Take photos and post them on social or have a contest for the prettiest “pizza,” says Jordan Montoya, Director of Marketing.

If you are going to use table tents or other print media, invest in high-quality photos, graphics and professional printing. On the planning side, playing devil’s advocate can be an effective way to ward off potential issues before they happen. Ask yourself and your team what could go wrong and then make a plan and a backup to that plan, says Monika Jesser, Graphic Designer.

And finally, my two cents — Staying on brand is key! Think about what will resonate with your current customer base, and also consider the new guests you want to attract and connect with your brand long-term. By way of example, if you pride yourself on using quality ingredients in a cozy, well-appointed atmosphere with a $30 per person average, you wouldn’t want to attract guests who are looking for cheap eats with an under $10 offer. Your new customers could be disappointed that there aren’t any “deals” on your menu once the LTO has ended. While you may have gained new customers, they won’t stick around and may not bring the kind of word of mouth desired.

LTOs can be a fun and advantageous experience. Driving sales, attracting new guests and bringing a little variety to your team day are just a few things that I love about special offerings. When we work as a team to market, train, sell, plan ahead and execute we make it an enjoyable experience for everyone involved. Let there be no limits to the success of your limited-time offerings!

MELISSA RICKMAN is co-founder of Wholly Stromboli in Fort Lupton, Colorado, and member of the World Pizza Champions.

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Calzone Crush! 3 Killer Calzone Recipes https://pizzatoday.com/topics/menu-development/calzone-crush-3-killer-calzone-recipes/ Fri, 22 Sep 2023 15:32:04 +0000 https://pizzatoday.com/?post_type=topics&p=146411 For years I wasn’t really on the calzone train. Sure, I enjoyed them. But, to be honest, I always thought: “Why not just eat pizza? Same ingredients and I don’t need a fork.” And then one day I asked a friend who had an extensive calzone lineup. “They fly off the shelves as lunch specials,” […]

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For years I wasn’t really on the calzone train. Sure, I enjoyed them. But, to be honest, I always thought: “Why not just eat pizza? Same ingredients and I don’t need a fork.” And then one day I asked a friend who had an extensive calzone lineup. “They fly off the shelves as lunch specials,” he confided. “We rotate them. We add them as limited time
offerings during lunch. We bundle them with a side salad and a drink and they sell like crazy.”

He’s located at a busy city intersection with lots of foot traffic. Nearby offices supply him a steady stream of lunch business. It just made so much sense.

It doesn’t hurt that his calzones are light, airy, flavorful and strike just the right balance of being filling but not overly filling.

To that end, if you’d like to add calzones to your lineup let’s begin with a dedicated calzone dough. You’ll
appreciate the difference. Your customers will, too.

Calzone Dough

Get the Calzone Dough recipe.

When determining which fillings to use, there are no rules. Just like your pizza — you are working with a blank canvas. From basic and traditional (mozzarella, pepperoni) to creative, what’s holding you back? This recipe featuring spinach, mushrooms, salami and Gouda is outstanding.

Gouda Calzone

Get the Gouda Calzone recipe.

While we’re branching out here from the typical calzone options, here is a recipe that Tony Gemignani authored for Pizza Today. The radicchio and balsamic play well together.

Radicchio Calzone

Get the Radicchio Calzone recipe.

Jeremy White is the Editor in Chief for Pizza Today.

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Ham on Pizza: 3 Delicious Ham Pizza Recipes https://pizzatoday.com/topics/menu-development/ham-on-pizza-3-delicious-ham-pizza-recipes/ Fri, 22 Sep 2023 14:15:50 +0000 https://pizzatoday.com/?post_type=topics&p=146410 When it comes to pizza sales, ham is a top pizza topping contender Ham doesn’t get the fame and notoriety that other pizza toppings do these days. But don’t discount ham. When it comes to pizza sales, ham is still a top contender. In our State of the Pizzeria Industry Report, we found that ham […]

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When it comes to pizza sales, ham is a top pizza topping contender

Ham doesn’t get the fame and notoriety that other pizza toppings do these days. But don’t discount ham. When it comes to pizza sales, ham is still a top contender. In our State of the Pizzeria Industry Report, we found that ham is a Top 10 pizza topping according to pizzeria operators in every state in the U.S.

Get to the “Bottom” of Ham

Ham is cut from the hind legs and rump of a pig. Simply cooking the fresh pork is still considered ham. But when you preserve the cut, that’s where the magic happens, and America’s most popular hams are born. While you can technically preserve any cut of the pork, only hind legs and butt can be considered ham. Common cuts are the center slice, butt end and ham shank. The shank tends to be fattier than the butt end. Ham can be purchased bone-in or boneless.

Taste varies widely by purveyor. Ham is either dry-cured or brine-cured with salt. Ham can also be smoked and aged.

Let’s look at four of the most common hams for use in a pizzeria.

  • City ham. These are wet cured in a brine of saltwater and pre-cooked. City ham is typically found in grocery stores. City hams offer a well-rounded favor and moist texture.
  • Country ham. The dry cured ham are salted and smoked. The curing process can take several months. Country hams tend to have a more robust salty flavor and a drier texture.
  • Prosciutto. The dry cured Italian ham is thinly sliced. While some favor baking it, prosciutto is at its best as a post-bake item. Prosciutto is sweet, salty and full of flavor.
  • Canadian bacon. This one isn’t really ham at all, though it often gets put in the same classification. It is cut from the pork loin, cured and smoked before it is sliced into the rounds its known for.  The lean meat is tender and tastes similar to ham.

Ham is a versatile pizza topping. There are few typical pizza ingredients that do not pair well with the hearty and salty flavor of the ham of your choosing.

One of my favorite combinations is the Capricciosa that features Italian (or substitute your favorite ham), mushrooms, artichokes and olives. You could also go with anchovies, instead of olives, if you have a market for them.

Since we’ve moved into the colder months, ham is perfect on a white pie that features an Alfredo sauce. Pair it with mushrooms and even balsamic caramelized onions or broccoli.

Four words: Chicken Cordon Bleu Pizza. This is one of the best sandwich turned pizzas out there. It’s hearty and flavorful. We happen to have a dynamite recipe that was created by a longtime contributor Jeffrey Freehof.

Chicken Cordon Bleu Pizza

Get the Chicken Cordon Bleu recipe.

 

The best ham and cheese sandwich meets pizza

I love ham and cheese sandwiches. I’m on a never-ending quest to find the right combination of cheese to pair with the saltiness of ham. Alas, a little restaurant I know makes the best ham and cheese I’ve ever had. It’s so great that I order it once a week. So, I’m using that as inspiration for a hot ham and cheese pizza. Since I’m based in Louisville, Kentucky, I’m using country ham but pick your favorite ham. I’m calling it the Oh Hot Ham and Cheese and here’s the recipe:

Oh Hot Ham & Cheese Pizza

Get the Oh Hot Ham & Cheese Pizza recipe.

 

The famous Hawaiian Pizza

Hawaiian sunshine pizza

Hawaiian Sunshine Pizza

Hawaiian pizza is one of the most popular pizzas in America. The traditional combination is tomato sauce, ham (or
bacon) and pineapple. We ended the debate of whether pineapple belongs on pizza a long time ago when the Hawaiian pizza was introduced in 1962. Sam Panopolulos is credited with creating the first Hawaiian pizza at his Satellite restaurant in Chattam, Ontario, Canada.

Over the years, several iterations of the classic Hawaiian have been introduced throughout America. Here are a few versions that we’ve seen hit big:

  • Ham, pineapple, jalapeno, red sauce and mozzarella
  • Chicken, ham, pineapple, BBQ sauce, mozzarella
  • Prosciutto, burrata, pineapple, fresh mozzarella, basil, sweet red sauce
  • Canadian bacon, pineapple, white cheddar/mozzarella blend, marinara
  • Pepperoni, ham, pineapple, roasted poblanos, sweet red sauce and provolone/mozzarella blend
  • Ham, bacon, pineapple, mozzarella, sweet bell pepper and red sauce

Here’s yet another take on a Hawaiian Pizza from PizzaToday.com:

Hawaiian Sunshine Pizza

Get the Hawaiian Sunshine Pizza recipe.

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Eggplants: Classic ingredient brings profits to menu https://pizzatoday.com/topics/menu-development/eggplants-classic-ingredient-brings-profits-to-menu/ Fri, 22 Sep 2023 13:43:55 +0000 https://pizzatoday.com/?post_type=topics&p=146409 Fall Favorite: Eggplant Recipes Eggplant has always been a favorite of mine. And it should be a favorite of yours, too! It’s a low-cost ingredient that brings both panache and profits to your menu! Throw in that it’s easy to work with, and the question begs: what are you waiting for? To begin with, when […]

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Fall Favorite: Eggplant Recipes

Eggplant has always been a favorite of mine. And it should be a favorite of yours, too! It’s a low-cost ingredient that brings both panache and profits to your menu! Throw in that it’s easy to work with, and the question begs: what are you waiting for?

To begin with, when selecting eggplant be sure to opt for ones that are heavy for their size. These provide better texture. You’re also going to want to salt eggplant and let it sit an hour before using it. This will keep your dish from getting too
watery and prevent the eggplant from soaking up too much oil as well.

Perhaps the most classic use of the ingredient is in an eggplant Parmesan dish. This is one of my favorites and provides a great vegetarian option to your customers. Give this eggplant recipe a whirl.

Eggplant Parmesan

Get the Eggplant Parmesan recipe. 

Eggplant Rollatini

eggplant rollatini, entree, recipeEggplant rollatini is a delicious option as well. You’re going to lightly fry here, and the results are divine when done correctly. Be sure to slice the eggplant thinly.

Get the Eggplant Rollatini recipe.

 

 

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Beverage Station Sanitation https://pizzatoday.com/topics/operations/beverage-station-sanitation/ Thu, 21 Sep 2023 20:27:32 +0000 https://pizzatoday.com/?post_type=topics&p=146406 If you’re in the restaurant business, you’re also in the cleaning business Sure, you may have a lot more passion for your wood-fired Neapolitan pizza Margherita or your chewy, crunchy rectangles of Detroit-style, but you need to take sanitation as seriously as your slices. In this article we turn away from those luscious pies to […]

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If you’re in the restaurant business, you’re also in the cleaning business

Sure, you may have a lot more passion for your wood-fired Neapolitan pizza Margherita or your chewy, crunchy rectangles of Detroit-style, but you need to take sanitation as seriously as your slices.

In this article we turn away from those luscious pies to another critical part of your menu – the beverage section. Your guests need something chilly and refreshing to accompany their pizza pie, like an ice-cold soda pop or a freshly-drawn beer.

Whether you are setting up or fine-tuning your cleaning schedule, remember that your beverage station needs cleaning, too. Ice machines, soda machines, beer taps and taps for wine or cocktails all require regular cleaning to ensure food safety.

Why cleaning is critical

Keeping your beverage station clean is vital to overall restaurant sanitation. It’s your responsibility to keep customers’ health foremost in mind, and clean equipment is essential for delivering top-quality product to your customers. Passing health department inspections is also critical to keeping your business thriving.

In addition, cleaning is a good way to keep your costly equipment operating efficiently and reliably.

Taps for soda, beer and other libations can attract pests such as fruit flies, ants and roaches. Ice machines may look clean, but they can harbor hazardous contaminants. Failure to clean invites mold, bacteria and residue to get established in these systems.

It’s also worth noting that the FDA regards ice as food, and you must clean ice machines to comply with their regulations.

Establishing a schedule

What’s the best approach for managing the schedule?

You have many excellent resources: regulations, manufacturers’ recommendations, distributors and professional service vendors.

In addition, Michael Maurer, owner of Maurer Sales in Seattle, Washington, suggests that local brewer’s associations can be good resources for beer hygiene. Maurer Sales offers retail and wholesale sales of beverage dispensing products and equipment.

Start by reviewing the health department requirements specific to your state for ice, soft drinks and beer equipment. You must comply with these requirements to stay in business, and they “depend on which state you’re in,” says Steve Thomas Jr., draft operations manager at Multi-Flow Industries dba Lenox-Martell in eastern Massachusetts. Lenox-Martell distributes beverage and restaurant equipment; services beer, soda and refrigeration equipment; and also distributes Real City Soda and Fountainhead craft cane-sugar soda.

Maurer says that some states require the beer distributer to clean the lines, so verify all local regulations as you construct your cleaning protocol. Some states require logs. Make sure you understand what kind of records you must keep for all three stations – soda, beer and ice.

Next, check the manufacturer’s recommended cleaning activities and intervals, and consult with any vendors that might be knowledgeable, such as your distributer, cleaning vendors and equipment maintenance vendors.

Now, build your cleaning schedule. It’s typical to break tasks down into daily, weekly, monthly, quarterly and annual tasks. You may want to incorporate basic maintenance into the cleaning schedule.

Heavy usage may demand increased cleaning, but slow business doesn’t get you off the hook: you still need to keep up with your prescribed cleaning schedule.

It’s also true that the airborne flour found in a pizzeria makes things worse, says Thomas. “The flour gets in the air and clogs up the condensers on the ice machine, on the glycol unit, and for the walk-in.”

Especially in the case of beer, maintaining top quality may demand more frequent cleaning than health requirements do. “If your beer starts to take taste off from not cleaning your equipment regularly, you’re probably gonna start to sell fewer pints,” advises Maurer.

Who should clean

These cleaning tasks can be handled by your equipment vendor, your pizzeria staff, your distributor or a professional service vendor. Make sure everyone is on the same page about who does what. Put it in writing so it’s clear.

Thomas recommends that “beer lines and ice machines should be done by professionals, and the dispensing points of a soda system should be the responsibility of the restaurant owner.”

Regardless of who does the cleaning, be sure to keep a cleaning log to track what cleaning activities are performed; who did them and when.

The risks

When you fail to clean your beverage station, you are putting your customers and your business at risk. The greatest risk is harming a guest by serving them something contaminated. You may also lose customers by serving inferior beverages, and you could even fail a health inspection.

Cleaning is also an opportunity to do routine maintenance and to take care of small equipment problems before they become large problems.

Tips for cleaning beverage equipment

Follow these useful tips when cleaning your beverage station:

  • Turn off the power when performing cleaning activities.
  • Follow manufacturers’ recommendations for process and food-safe cleaning products.
  • Invest in a dedicated set of equipment for cleaning each beverage station, such as brushes and buckets.
  • Keep a log of your cleaning activities, noting dates and actions taken.
  • Provide written instructions to your staff.
  • Use cleaning as an opportunity to inspect.

Train your staff appropriately, including:

  • Proper cleaning procedures to ensure consistency and effectiveness.
  • Sanitary use of ice machine.
  • Keep taps and other devices clean during use.
  • Wash hands before using or cleaning your beverage equipment.
  • Use personal protective equipment (gloves and safety glasses) when handling chemicals.
  • Keep records correctly.

Notes on cleaning your ice machine

“Routine cleaning of ice machines eliminates bad bacteria growth,” says Thomas, “and since ice is a food it is necessary.”

Deluxe newer machines may have an integrated UV light, which extends the recommended cleaning interval. “It’s a relatively new technology,” according to Thomas. “It kills the bacteria before it can grow inside the ice machine. They’re very expensive, but it’s worth it because the UV light works continuously to sterilize, targeting viruses, mold and other dangerous pathogens that thrive inside dark, damp, cool interiors.”

Cleaning your ice machine also helps it operate efficiently. When lime, scale and minerals build up on internal components, they can obscure sensors and block water flow. This slows down production, jeopardizes quality, uses more electricity, and stresses equipment.

It’s also worth noting that specialized ice machines that deliver nugget or flake ice will have more moving parts that require additional attention.

CONCLUSION: Don’t neglect your beverage setup when establishing your cleaning schedule and training your staff. Your customers and your bottom line both depend on a ready supply of tasty thirst-quenching beverages. Whether it’s the simple pleasure of a cola over ice, or the grown-up delight of a perfectly drawn craft beer, your beverage menu is a vital part of your business and deserves your attention to stay clean, safe and reliable in every way.

Annelise Kelly  is a Portland, Oregon-based freelance writer.

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Taking Steps to Alleviate Flat or Declining Sales at Your Pizzeria https://pizzatoday.com/topics/finance-growth/taking-steps-to-alleviate-flat-or-declining-sales-at-your-pizzeria/ Thu, 21 Sep 2023 20:12:13 +0000 https://pizzatoday.com/?post_type=topics&p=146405 Hitting Walls or Ceilings with Growth From routine seasonal slumps to a global pandemic, there are many reasons for restaurant sales to flatten or decrease occasionally. Whether it’s due to the initial excitement of a grand opening wearing off, or people simply ordering less pizza than they once did, there are times when revenues decrease. […]

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Hitting Walls or Ceilings with Growth

From routine seasonal slumps to a global pandemic, there are many reasons for restaurant sales to flatten or decrease occasionally. Whether it’s due to the initial excitement of a grand opening wearing off, or people simply ordering less pizza than they once did, there are times when revenues decrease. Pizzeria owners say they have strategies for increasing sales during temporary slumps, and they also work to prevent hitting these walls or ceilings of growth.

In general, the COVID-19 crisis inspired restaurant operators to improve their delivery processes, build takeout operations and boost to-go sales. In later months, as protocols changed, restaurants had to come up with new ways to maintain or increase sales.

Lena’s Wood-Fired Pizza & Tap, which opened in Alexandria, Virginia in 2015, shifted to takeout sales and stayed open during the initial pandemic shutdowns. When outdoor dining resumed, the team installed a tent on top of the nearby parking structure and opened Lena’s Oasis, a pop-up tropical venue. There is also a dog-friendly Lena’s Beer Garden, a small outdoor space.

Later, when restaurants were allowed to reopen their dining spaces, Lena’s had to adapt again. People had eaten pizza throughout the pandemic, says operations director Donna Shore, so when competing restaurants reopened, customers flocked to those other cuisines. “We kept seeing these dips in our sales,” she says. “We had to think on our feet.”

The restaurant took over the second floor of its space and opened The Loft at Lena’s. The room changes décor every few months to offer customers a different immersive experience. Over the winter the space had a ski lodge theme, and in spring there were flowers and swings for Instagram posts. “The camera eats first,” Shore says. The social media exposure helped the neighborhood eatery gain a regional following.

Today the pop-up is closed but the Loft, Beer Garden and original Pizza & Tap maintain sales momentum by offering meals and experiences. Lena’s offers wine events such as $175 classes that include a four or five course meal, history, trivia and information on how to pair wines with pizza and Italian foods. The two-and-a-half hour classes sell out quickly. “It keeps us fresh,” Shore says. “It keeps people coming in wanting a piece of the whole Lena’s experience.”

Lena’s, which is named after owner Jason Yates’ mother, also expanded its private events offerings. Lena’s added new pizzas to the menu, such as jambalaya pizza and Korean barbecue pizza, and a feta and hot honey appetizer that is heated in the pizza oven. It also has promotions such as Meatball Madness, a March event that benefits the local Boys and Girls Club. “We do try to stay ahead,” Shore says. “That’s what the pandemic taught us, you can’t stand still.”

Some sales slowdowns are more routine, such as seasonal fluctuations. Take January for example. “When you look at people’s mindsets after the holidays, people are watching their waistlines and their wallets,” says Travis Smith, vice president of marketing at Mr Gatti’s Pizza, based in Fort Worth, Texas. “For new year’s resolutions, pizza is not the first thing you think of.”

The franchise company, with more than 70 locations open, emphasizes its salad bars and cauliflower crust pizzas in marketing materials during this time of year. Also, as a restaurant in the Family Entertainment Center (FEC) category, Mr Gatti’s also focuses on its games and party offerings.

Mr Gatti’s Pizza has signed several franchise agreements that will double the number of the brand’s units. One detail the owners must prepare for is a potential lull after the grand opening sales spike. Mr Gatti’s tries to be proactive to fend off these slumps. The owners start promoting the new restaurant 60 days prior to opening, and the event includes free games and giveaways. To build local goodwill, the team drops off free pizzas at the local firehouse and supports little league teams and food banks.

“We have locations in large markets and small markets, and the thing they all have in common is connection to the community,” Smith says. “The franchise owner is hands-on.” The goal is to be ingrained in the marketplace, so that dining at Mr Gatti’s Pizza becomes part of consumers’ routines. 

Owners seeking advice can call someone on Mr Gatti’s franchise advisory council or they can call Smith, who gives franchisees his cell number. “We can look to the system and the experience we have with other operators, and we are able to tap the knowledge that has been built up over decades,” Smith says of the 54-year-old brand. “We definitely have a resource in our history that we can tap and look back on what we’ve done in a similar time.”

It helps to have sales figures available so that owners can respond quickly. The three-location Taglio Bar + Pizzeria and one-location A Tavola in Cincinnati, Ohio completes several weekly and monthly reports and audits to analyze sales, costs and purchases. “We have regular weekly meetings with our teams at each location,” says Jake Goodwin, chief operating officer and co-owner. “We spend that time focused on building sales, systems, our teams, training and all costs and purchases reports and audits.” Also, meetings with the accountant were increased from monthly to weekly.

The group, which opened the third location of Taglio in June last year, tries to be proactive in maintaining sales. “As with all of our locations we have to become a part of our community and neighborhood,” Goodwin says. The restaurants joined the Montgomery Chamber of Commerce and volunteered for community events. They also teamed up with a real estate management company to provide open house and move in baskets for all tenants. Taglio/A Tavola created a calendar and systems to send out menus and delivery postcards to reach new customers, invested in new software for social media management and guest e-mails, and integrated new point of sale features including text marketing and an updated online ordering layout.

Maintaining focus is important. “We focused in on consistent service and food quality,” Goodwin says. “These two pillars are what Taglio is founded on and is what will continue to drive sales.”

NORA CALEY is a freelance writer who covers small business, finance and lifestyle topics.

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Pizza & Pasta Northeast 2023 Preview https://pizzatoday.com/topics/industry-news/pizza-pasta-northeast-2023-preview/ Thu, 21 Sep 2023 19:43:04 +0000 https://pizzatoday.com/?post_type=topics&p=146369 Kicking off National Pizza Month Together Pizza & Pasta Northeast 2023 October is a big month in the pizza business. It’s National Pizza Month and we end the month with Halloween, one of the biggest pizza sales days of the year. This year, we kick off October at Pizza & Pasta Northeast in Atlantic City […]

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Kicking off National Pizza Month Together Pizza & Pasta Northeast 2023

October is a big month in the pizza business. It’s National Pizza Month and we end the month with Halloween, one of the biggest pizza sales days of the year. This year, we kick off October at Pizza & Pasta Northeast in Atlantic City on October 1-2. The two packed days of education, competition, marketplace and networking will convene at the Atlantic City Convention Center bringing Pizza Expo energy to the East Coast. 

We’re here to get you ready our northeast trade show and conference. Let’s break it down by PPNE happenings.

Exhibit Hall

Pizza & Pasta Northeast 2023 PreviewThe Exhibit Hall is the place to shop, learn about new products and even taste or test drive products. Meet face-to-face with top suppliers in our expo hall. The exhibit hall is open Sunday from 11 a.m. to 5 p.m. and Monday from 11 a.m. to 4 p.m.

Insider’s Tip: Download the mobile app to explore which exhibitors you want to check out.

Competitions

We’re looking for region’s best pizza, pasta and calzone makers. First is the International Pizza Challenge Northeast that is broken down into Roman, Gluten-Free, Neapolitan (The Fiero Cup) divisions, and the new America’s Best Cheese Slice.

Pizza & Pasta Northeast 2023 PreviewThe Northeast Pasta Showdown returns to reward chefs for making the best pasta dish in the Northeast.

The World Calzone Championship is back to crown the best calzone maker.

Young Pizza Maker of the Year debuted last year. It returns to crown a maker of the year between the ages of 16-18.

Insider’s Tip: The competition area isn’t just a spectator sport. Competitors make a pizza for the crowd. Watch for new pies become available after judging.

Seminars and Demonstrations

Pizza & Pasta Northeast 2023 PreviewBeginning Sunday at 8:30 a.m. through Monday at 4 p.m., we have a packed schedule of seminars and demonstrations lead by industry thought leaders. Seminars will cover everything from carryout and delivery and negotiation basics to tinkering with dough and dough formula baker’s percentage. Demonstrations are geared towards how to make artisan breads, New Haven apizza, dough techniques, pasta and more.

Insider’s Tip: Divide and conquer. Assign the team you bring with you different educational sessions to attend and report back on the seminar.

Keynote Addresses

Pizza & Pasta Northeast 2023 PreviewLet us give you the skinny on our Keynotes. Each day at 9:45 a.m., we will bring you an established industry professional with a keynote address that will uplift and motivate you in the pizza business. This year’s keynotes speakers are Melissa Rickman and Will Grant. Melissa is co-founder of Wholly Stromboli in Fort Lupton Colorado. Her keynote is entitled “Embrace Your Slice of Uniqueness: Thriving in the Pizza Business and Beyond.” Will Grant’s keynote “Pizza is Life” follows his legacy in the pizza business. He owns That’s A Some Pizza in Bainbridge Island, Washington and Sourdough Willy’s in Kingston, Washington.

You’ll get a glimpse into how they found success and have grown to become industry leaders. Don’t miss these powerful keynotes.

Insider’s Tip: Go early and find a spot at the front. Think about questions you’d like to ask them during the Q&A session.

Last-minute Details to Get You Ready for PPNE

With so much happening at PPNE, here are a few quick tips to do at the show:

  • Download the PPNE App. It’s the best way to plan your PPNE experience.
  • Follow @PizzaToday and @PizzaExpo on social as we’ll provide updates from the show.
  • Get to the keynotes, seminars and demos early and sit by someone you have never met before and start a conversation. It may just be the best contact you make at the show.
  • Want to meet a speaker? Do it! Speakers often stick around after their talks to answer questions.
  • Capitalize on every opportunity to network. We are an engaged community. Meet fellow restaurant pros. Discover their stories, ideas and even business pain points.
  • Take notes on what you learn and experience at PPNE. Use that knowledge to better your restaurant.

See you in Atlantic City!

If you can’t make it to Atlantic City, we hope you have the biggest National Pizza Month ever.

Don’t forget to save the date for our 40th International Pizza Expo in Las Vegas on March 19-21, 2024.

 

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4 Preventative Steps Against Employee Theft https://pizzatoday.com/topics/operations/4-preventative-steps-against-employee-theft/ Thu, 21 Sep 2023 17:56:34 +0000 https://pizzatoday.com/?post_type=topics&p=146386 Like it or not, employee theft happens. Here’s how to curb it. Last year, a female employee of a Pizza Hut in the southern Illinois town of Cahokia Heights halted her shift – and employment at the eatery – by snatching money from the registers and safes before strolling out of the restaurant. The Pizza […]

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Like it or not, employee theft happens. Here’s how to curb it.

Last year, a female employee of a Pizza Hut in the southern Illinois town of Cahokia Heights halted her shift – and employment at the eatery – by snatching money from the registers and safes before strolling out of the restaurant.

The Pizza Hut’s manager called police to report the theft, which was captured on video surveillance. It was a brazen act of thievery and a startling reminder that employees can – and do – steal.

Not every employee theft, however, is so audacious and obvious. Many times, in fact, employee theft slides under the radar. An unauthorized freebie to a buddy here. A stolen bottle of booze there. The result for every pizzeria, though, is the same: real losses.

“Restaurant margins are thin as is and you certainly want to keep the profits you have in the business,” says Amber Bradley, executive director of the Restaurant Loss Prevention and Security Association (RLPSA).

Consider this napkin math: if a pizzeria has a profit margin of five percent and an employee steals a seemingly measly $10, the restaurant needs $200 in sales to make that $10 back. Add those losses up and the restaurant could end up fighting for its life.

“So many small business owners go out of business thinking they couldn’t make it work despite evidence to the contrary. Oftentimes, it’s at the hands of one or two people that profits of the business are being consumed,” alerts Catherine Penizotto, founder of Penlight, a loss prevention consultancy based in Florida.

The many forms of employee theft

To be certain, employee theft takes many different forms.

Some snag cash from the register. Others snag product, such as alcohol, ingredients or supplies. Penizotto, in fact, has seen some employees make sales of stolen products on the black market a side hustle.

Some engage in the age-old practice of “sweethearting” and give food and drink away to friends. Others engage in a more recent practice: taking a photo of a customer’s credit card with their smartphone and using that information in illicit ways. While the latter act doesn’t produce a direct loss to the business, it can significantly harm a restaurant’s reputation and its relationship with customers.

Some get creative, particularly at the point-of-sale (POS) system, issuing refunds to their own credit card or
removing items from a ticket in favor of a tip. Others cut side deals with sales reps that send dollars to their pocket, not the restaurant’s P&L statement.

“Now, imagine this over the course of a day. The impact on the business can be tremendous,” says Penizotto, adding that employee theft also hampers a restaurant’s culture and team morale.

While employee theft might not be top of mind for small business owners, loss prevention insiders encourage restaurant leadership to be mindful of warning signs, which can range from cash shortages and too-frequent voids to employees living above their means.

“Quite often, employee theft starts simple and small, but it blows up in frequency and amount quickly,” Penizotto says.

4 preventative steps against employee theft

Pizzeria owners can limit the potential of employee theft with a mix of active leadership, diligent attention to the numbers and clear protocols.

#1: Show your vigilance.

Regularly ask questions of employees. What happened with this void? What’s behind this customer comp? Be mindful to adopt a curious, rather than accusatory, tone, as voids and comps often happen for legitimate reasons. But do ask questions.

“Talk of your awareness spreads,” Penizotto says. “If there is a dishonest employee and you show your awareness, that employee either rights themselves, finds another method or, quite often, leaves.”

#2: Watch for changes in numbers.

Operators should monitor their numbers to inform business decision-making and detect theft. They should note discrepancies or if anything, such as payroll or purchasing, is running awry. Product orders and sales, for instance, should travel in parallel over time.

Though some out-of-whack numbers could be solved with an operational fix or training, some might be attributed to employee theft.

“Follow the breadcrumbs because the numbers don’t lie,” Bradley says.

#3: Set clear expectations – and consequences.

Ownership should set the stage for employee conduct, including theft, during hiring, including having employees sign a code of conduct to eliminate any potential misunderstandings.

“Be up front when hiring what the consequences are if any employee is caught stealing,” says Doug Rector of Washington-based Northwest Loss Prevention Consultants, who also recommends restaurants conduct background checks on prospective employees as an added preventative measure against employee theft.

#4: Put up guardrails.

Don’t make it easy for employees to steal – or even be tempted to do so. Some well-informed practices will help to this end. For instance, restaurants should enforce policies around employees using cell phones on the floor or near the POS. If restaurants have cameras, including technology that matches every transaction or exception to a video clip, they should make this known to staff.

“Limit opportunity,” Penizotto says. “If your beer cooler is next to the open back door and you’re not monitoring it, then you’ve created a prime opportunity.”

The aftermath of employee theft

When investigating a potential issue of employee theft, restaurant ownership should take detailed notes, collect video images and document any relevant conversations, interactions or behaviors.

“You should be doing a lot of background before you ever confront an individual,” Bradley says. “You want to know something’s happened, not be guessing something’s happened.”

Penizotto says ownership should go into any conversation about potential employee theft with facts, details and a clear-minded action plan.

“Don’t let the punishment be emotional,” Penizotto says. “Set a policy and honor it: someone steals, and this is what we do. Establish the consequences before a face is ever assigned to the problem.”

And while some restaurant owners don’t want to take the time necessary to file a police report, Rector urges otherwise for the collective good of the industry.

“What [bypassing a police report] does is pawn the employee off to another restaurant where they probably will steal again,” he says. “My suggestion is to prosecute. Word will get around.”

DANIEL P. SMITH  Chicago-based writer has covered business issues and best practices for a variety of trade publications, newspapers, and magazines.

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Celebrate National Pizza Month this October https://pizzatoday.com/topics/industry-news/celebrate-national-pizza-month-this-october/ Wed, 20 Sep 2023 18:53:34 +0000 https://pizzatoday.com/?post_type=topics&p=146303 This year, we kick off National Pizza Month in October in the best way among pizza people in person in Atlantic City at Pizza & Pasta Northeast on October 1-2. There is nothing that strengthens our community like being together. We’ll connect and share ideas and laughs because pizza is community. Every month is National […]

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This year, we kick off National Pizza Month in October in the best way among pizza people in person in Atlantic City at Pizza & Pasta Northeast on October 1-2. There is nothing that strengthens our community like being together. We’ll connect and share ideas and laughs because pizza is community.

official National Pizza Month logo, new logoEvery month is National Pizza Month for pizza people. October holds a point a distinction. Pizza Today’s founder, Gerry Durnell, created the National Pizza Month observance in 1984 to mark the debut of the first issue of Pizza Today magazine. The U.S. Congress officially designated October as National Pizza Month in 1987. We invite you and your pizzeria to join in.

Be You!

First and foremost, however you celebrate National Pizza Month, be authentic and in line with your concept, brand and you. Celebrate your way. Every pizzeria will commemorate the occasion differently.

Think Big, Give Big

Pizzerias have a long history of being leaders in their communities and giving is a cornerstone to community outreach. While you may devote your charitable giving to national campaigns, also look to the needs and opportunities to make a direct impact in your local area. What is something that you can rally behind in the month of October in honor of National Pizza Month?

Partner with a local organization or cause. Set up a prompt to donate to the campaign on every online order. Also add the donate prompt to your in-house POS. You may even be able to find a donor within that organization to match a percentage donated to help increase donations.

Not sure what organizations to partner with? Talk to your employees. Find out what charities they are passionate about.

Get out there and raise some dough!

Go All Out on a Pizza of the Month

Create a killer National Pizza Month Pizza. Oh, and be sure to tag us on social @PizzaToday so we can see your creations. A Pizza of the Month can be a big hit with customers, especially your pizza fans looking to you for an out-of-this-world pizza.

There is still time to get your customers involved on the topping combinations and even the naming of the pizza before pizza month begins. You should make a big deal out of announcing it on October 1.

Remember introducing a Pizza of the Month is not about a price savings. It is about launching a pizza that has a unique topping combination, a fun flavor mashup or is a local favorite. Go big with your Pizza of the Month.

Load Your Socials Up with National Pizza Month Everyday

National Pizza Month, social media graphic, celebrate accordinglyFirst, use the hashtag #nationalpizzamonth. While you’re at it, tag @PizzaToday. With the ease of scheduling social posts, jumping on National Pizza Month can be as simple as sharing a gorgeous, drool-worthy photo or reel of your pizza all 31 days. You can even do a countdown of the best of the best. We’ve also noticed pizzeria posting a trivia question every day on their business, pizza history, pizza pop culture, etc.

We are sharing a customizable month-long sample social media calendar in our National Pizza Month Operator Toolkit. We’ve made it easy for you to create social content for every day in October. Take an idea or two or several from here or use it as inspiration to create your own calendar.

Tap your Local Media

The media loves National Pizza Month! Send a reminder to local television, radio, newspaper and online news outlets that October is National Pizza Month. Go beyond that in your communication. Let them know why they should feature your pizzeria in their National Pizza Month coverage. Detail your initiatives and invite them to participate. We’ve included customizable press releases and tips for reaching out to media in our toolkit.

Don’t forget to:

  • Wish your customers a Happy National Pizza Month in store, loyalty communication, sms, e-mail and other promotions.
  • Add National Pizza Month to your digital boards and digital signage.
  • Find a way to celebrate your employees during National Pizza Month.
  • Have fun all month long.

Look to Us for Help

We’re here to help you have a successful National Pizza Month. We are continually updating our National Pizza Month Operators Toolkit. This resource is filled with assets for you to download and use to launch your National Pizza Month marketing and promotions. The toolkit includes key messages, official logo, graphics, media support, customizable social media calendar, list of low-cost to no-cost marketing ideas, story sharing and a launch video.

Bookmark and visit the National Pizza Month Operator Toolkit as you plan your month. Remember, the toolkit can also help you with marketing ideas, customizable social media calendar and media support throughout the year.

Go to the National Pizza Month Toolkit.

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National Pepperoni Pizza Day — September 20 https://pizzatoday.com/topics/industry-news/national-pepperoni-pizza-day-september-20/ Tue, 19 Sep 2023 18:58:30 +0000 https://pizzatoday.com/?post_type=topics&p=146378 Pizzas from Across the U.S. to Get You Excited for National Pepperoni Pizza Day National Pepperoni Pizza Day is September 20th. This food holiday honors America’s favorite pizza topping, the pepperoni. It is not only Pizza Today saying, pepperoni is No. 1. Pizzeria operators across the country indicated in our survey for the State of […]

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Pizzas from Across the U.S. to Get You Excited for National Pepperoni Pizza Day

National Pepperoni Pizza Day is September 20th. This food holiday honors America’s favorite pizza topping, the pepperoni. It is not only Pizza Today saying, pepperoni is No. 1. Pizzeria operators across the country indicated in our survey for the State of the Pizzeria Industry Report that pepperoni was the No.1 selling pizza topping.

Pepperoni isn’t the only pizza topping to get a special holiday, find out 10 Can’t Miss Pizza Holidays.

 

What is Pepperoni?

John Gutekanst answered the question (What is Pepperoni?) in Pep Talk. He said, “The history of pepperoni is vague. There is no cured meat called “pepperoni” in Italy. It is thought that the millions of Italian immigrants who landed here created this semi-spicy salami out of new-world ingredients. It could have been modeled on the Salame di Napoli, which is made with garlic, wine and chili. Or perhaps it’s based on the Salsiccia di Calabria, which has fennel, chilies, wine and garlic.

While pepperoni is like a lot of salami, its beauty lies in the depth of flavor released when it is heated. The fat and spice content, along with the small circumference of each slice in modern pepperoni, react to heat unlike any larger salami. Almost all dry-cured, medium-fat salumi like soppressata, lonza, coppa, Calabrese, Prosciutto di Parma and cotechino tend to release more fat and flavor when you lay a thin slice on an oven-warmed pizza, but not under direct heat. Pepperoni’s inherent flavor concentration releases copious amounts of fatty flavor in high temperatures without burning the whole slice. There are some advantages that certain pepperoni types have above the others. Like all foods you buy for your customers, it all depends upon the price you are willing pay for quality.” Read the full article Pep Talk now!

Pepperoni comes in many forms. There are several pepperoni styles that give pizzas a different look from the standard round and cup and char pepperoni to large old world and cubed pepperoni.

8 Pepperoni Pizzas from some of the Hottest Pizzerias in the U.S.

Pizza Today travels America visiting some of best pizzerias in the U.S. The Pepperoni Pizza is often one of the selected pizzas that pizzeria operators like to show off and let us try. Here is a collection Pepperoni Pizzas from our travels:

No. 1: Modern Apizza, New Haven, Connecticut

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No. 2: Razza, Jersey City, New Jersey

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No. 3: Metro Pizza, Las Vegas, Nevada

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No. 4: Via Tribunali, Seattle, Washington

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No. 5: Via 313, Austin, Texas

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No. 6: Fine Folk Pizza, Fort Myers, Florida

pepperoni pizza, fine folk pizza, Fort Myers, Florida

 

No. 7: Paulie Gee’s, Brooklyn, NY

Hellboy, Paulie Gee's, Brooklyn, NY

 

No. 8: Andolini’s Pizzeria, Tulsa, Oklahoma

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More Pepperoni Celebration on Pizza Today Instagram and Facebook

We aren’t done celebrating National Pepperoni Pizza Day. Earlier this week, we did a callout for pepperoni pizzas. Pizzerias from across the country submitted their pepperoni pizzas. Follow us on Facebook and Instagram as we share pepperoni pizzas.

 

 

 

 

 

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Breaded Chicken as a Pizza Topping is What’s Hot! https://pizzatoday.com/topics/menu-development/breaded-chicken-as-a-pizza-topping-is-whats-hot/ Tue, 19 Sep 2023 14:39:12 +0000 https://pizzatoday.com/?post_type=topics&p=146371 4 Trending Chicken Pizza Recipes Did you know that chicken is the 6th most popular pizza topping? When we surveyed the pizzeria industry for the 2023 State of the Pizzeria Industry Report, we asked for their top pizza toppings on their menu. Chicken ranked as a Top 10 Pizza Topping.   Using Chicken in your […]

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4 Trending Chicken Pizza Recipes

Did you know that chicken is the 6th most popular pizza topping? When we surveyed the pizzeria industry for the 2023 State of the Pizzeria Industry Report, we asked for their top pizza toppings on their menu. Chicken ranked as a Top 10 Pizza Topping.

 

Using Chicken in your Restaurant

Before we get to recipe ideas, let’s talk logistics of serving chicken. We assigned Melissa Rickman, owner of Wholly Stromboli in Fort Lupton, Colorado, to provide tips for serving chicken in your restaurant. Here are a few takeaways from her advice:

  • Go for quality over price.
  • Charge for a premium chicken product.
  • Avoid using raw chicken on the makeline. The risk of cross-contamination is too great.
  • Don’t be afraid to used marinades and seasoning to make chicken stand out.

Check out the full article: How to source and prepare chicken for your Restaurant.

 

Now let’s talk breaded chicken pizzas

fried chicken pizzaBreaded chicken is a great option in a pizzeria due to its versatility. Use it in apps, salads, sandwiches, pizzas, pastas and other entrees.

We looked through our archives and this isn’t the first time that breaded chicken hit a hot trend. Gotcha Covered: Breaded chicken makes a great pizza topping, Pizza Today looked at delicious possibilities with breaded chicken.

Need inspiration for your own specialty breaded chicken pies? Consider the following combinations:

  • Chicken Parmesan (breaded chicken, tomato sauce and mozzarella).
  • Chicken-Bacon-Ranch (cheese, bacon, breaded chicken and tomatoes with buttermilk ranch dressing drizzle).
  • Tex-Mex Chicken (either red or green enchilada sauce topped with corn, diced breaded chicken, chilies, cheese, cilantro and drizzled in salsa).
  • Barbecue Chicken (barbecue sauce topped with cheese, breaded chicken, bell peppers and onions).

Go to Gotcha Covered: Breaded chicken makes a great pizza topping.

 

Trending Breaded Chicken Pizza Recipes that Customers Love

There are four tried and tested breaded chicken pizzas that are instant hits on menus. Depending on your customer base and region, one of these may be even more of a smash. Test these four trending breaded chicken pizza recipes in your kitchen.

  1. Tony’s Trending Recipe: Chicken Parm Pizza

  2. Nashville Hot Chicken Pizza

  3. Boneless Buffalo Wing Pizza

  4. Chicken “Cordon Blacon

 

 

 

Do you have a creative breaded chicken pizza? Tag us @PizzaToday a photo of it on social.

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Conversation: John Tabone, Bar Pazzo, Scranton, PA https://pizzatoday.com/topics/people-pizzerias/conversation-john-tabone-bar-pazzo-scranton-pa/ Tue, 12 Sep 2023 17:19:55 +0000 https://pizzatoday.com/?post_type=topics&p=146364 Q&A with John Tabone, Bar Pazzo Scranton, Pennsylvania Concept: Bar Pazzo’s concept is to be “not your average” neighborhood restaurant. With a strong commitment to service, we wanted to create something not only very approachable, but also hip and classy at the same time. The menu is centered around wood-fired pizza, but it also includes […]

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Q&A with John Tabone, Bar Pazzo Scranton, Pennsylvania

Concept:

Bar Pazzo’s concept is to be “not your average” neighborhood restaurant. With a strong commitment to service, we wanted to create something not only very approachable, but also hip and classy at the same time. The menu is centered around wood-fired pizza, but it also includes scratch-made pastas, seasonal plates and house made gelato. We recently celebrated our 7th birthday and I’m very proud to see our vision unfold.

Pizza Style & Dough:

Our wood-fired pizza is Neapolitan inspired. We utilize the same methods as the iconic Napoli pizza but with a local twist. We bake our pizzas at 750 F, which is slightly lower then the approved temperature of 900 F. This allows the pizza to achieve a bit more structure and a slightly crispier crust. Our dough is 65-percent hydration and is cold fermented for at least 72 hours. We offer four staple pizzas including the classic Margherita. We also offer four seasonal, chef driven pizzas such as our “Bikini Bottom” pizza. This staff favorite has ground beef chuck, kirby cucumber pickles, chopped onion and then finished with comeback sauce!

What is your background that led you to the industry?

Growing up in a close-knit Italian American family has undoubtedly led me into the hospitality industry. Food was always front and center. I witnessed early on in life that food not only curates experiences, but also creates connections. With a curious and creative mind set I entered the restaurant business. Early on I witnessed how food, service and hospitality can have an impact on someone and quickly became obsessed. I’m now doing this over 30 years and it’s become my lifestyle.

Your Sunday Supper Series looks amazing. Tell us about how you execute these special events that draw attention to your culinary focus?

My Sunday Supper Series is an opportunity for me to challenge myself outside the monotonous vigor of running the restaurant. Each theme combines my vision of what I’m researching at the time, coupled with an old-fashioned dining experience. Very much like the clique Italian Sunday dinner where everyone rubs elbows and sits together. This promotes a lot of fun interactions with the guests. The menu and execution has to be well thought out. Without compromising quality, I do as much in advance as possible, including all the baking and pastries. As a chef, everything must be centered around the quality and presentation of the food. I leave no detail unturned, including the table scapes, music and uniforms. I source as many authentic ingredients, wines and spirits to showcase and match each theme. These multi-coursed dinners have gained a lot of momentum over the past two years and continue to be fun for both me and my Sunday Supper family!

More Conversations with Pizza Pros in People & Pizzerias.

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Pizza Destinations: Collegeville Italian Bakery & Pizzeria Napoletana, PA; Halo Pizzeria, Frisco, TX; Muccca Pizzeria, Portland, OR https://pizzatoday.com/topics/people-pizzerias/pizza-destinations-collegeville-italian-bakery-halo-pizzeria-frisco-tx-muccca-pizzeria-portland-or/ Fri, 08 Sep 2023 14:28:07 +0000 https://pizzatoday.com/?post_type=topics&p=146351 A Look at Pizza Places around the U.S. Collegeville Italian Bakery & Pizzeria Napoletana | Collegeville, Pennsylvania Steven and Patrizia Carcarey have continued a family legacy that is more than a bakery. Patrizia says, “My family is from Nusco, Italy in la Campagnia (mountain region), south of Rome. In 1970, my parents, Giovanni and Caterine, […]

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A Look at Pizza Places around the U.S.

Collegeville Italian Bakery & Pizzeria Napoletana | Collegeville, Pennsylvania

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Steven and Patrizia Carcarey have continued a family legacy that is more than a bakery. Patrizia says, “My family is from Nusco, Italy in la Campagnia (mountain region), south of Rome. In 1970, my parents, Giovanni and Caterine, moved to America. 24 years later they started Collegeville Italian Bakery and have been baking fresh bread from scratch ever since. My husband, Steve, and I are happy to run our retail store and carry on all of our family traditions.” Since then, the couple has added on a dining room, full menu, catering and a thriving packaged goods business. Collegeville has captured a cross-section of the town’s community. On a recent The Hot Slice podcast with Pizza Today, Steve shares the unique interior flow system that encourages diners to purchase its packaged goods such as donuts and desserts. The menu features a variety of dishes — including wood-fired wings. Collegeville serves up multiple styles like Neapolitan and Detroit. Wow pizzas include the Detroit MVP, Detroit Burrata and the Breakfast Pizza. We love that the Carcarey’s use their customizable signage to celebrate and honor its staff and community.

Halo Pizzeria | Frisco, Texas

This northern Dallas suburban pizzeria recently opened serving New York style pizza. Pizzas are available in 14-inch, 18-inch and slices. The pizzeria has a scratch approach to its dressings and desserts. Halo offers a handful of appetizers, including Fried Cheese Puffs & Half Moons, fried cheddar cheese puffs with fried half moon mozzarella served with Pomodoro marinara sauce. Salads include The Goat with Arugula and mixed greens, cinnamon sugar pecans, strawberries, goat cheese and a red wine vinaigrette. A creative dessert is the Cannoli Cream Dip, which is cannoli cream with chocolate chips, strawberries and blueberries, pizzelle Italian waffle cookies and Nutella. Pizzas include The Scott with garlic butter base, mozzarella, bacon, sauteed spinach, mushrooms and caramelized onions. The Fernando White Pie features an Alfredo cheese base, mozzarella and ricotta dollops.

Mucca Pizzeria | Portland, Oregon

A major player in Italian restaurants in Portland has opened a spin off pizzeria focused on a concise menu of appetizers and Neapolitan pizza. The appetizer menu highlights a unique bruschetta with a choice of house-made ricotta and Calabrian chili; honey meatball, burrata and confit or mushrooms. The pizza menu offers delicious flavor pairings like Spicy Calabrese with homemade meatballs, nduja Calabrese, roasted eggplant, tomato sauce, mozzarella and Parmigiano. The North and South is topped with Prosciutto di Parma, burrata, tomato sauce, rucola, mozzarella, shaved Parmigiano and balsamic flaky sea salt. There is also the Alpina with smoked speck ham, taleggio fondue and mozzarella.

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Heavy Lift: Crusts to Support Loaded Pizzas https://pizzatoday.com/topics/dough-production-development/heavy-lift-crusts-to-support-loaded-pizzas/ Wed, 30 Aug 2023 17:41:40 +0000 https://pizzatoday.com/?post_type=topics&p=146298 Maximizing your foundational awareness of pizza crust “The greatest danger occurs at the moment of victory.” — Napoleon Bonaparte 1769-1821 Every year in pizza competitions, I see the one blaring mistake at the most crucial time. An excellent and talented pizza maker gets to the finals. This one last pizza will put them in a […]

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Maximizing your foundational awareness of pizza crust

“The greatest danger occurs at the moment of victory.” — Napoleon Bonaparte 1769-1821

Every year in pizza competitions, I see the one blaring mistake at the most crucial time. An excellent and talented pizza maker gets to the finals. This one last pizza will put them in a category above all others and victory is in sight. Then, in the dizzying haze of this almost triumph, they do something they would never do in their pizzeria. They put more and more cheese, followed by more toppings… followed by more garnish. Their pizza crust is now flattened by the weight of overtopping. This pizza, born of nervous trepidation, usually never wins at the top tier because the judges end up with a lapful of cheese and toppings that the crust just couldn’t support.

The Best is yet to Crumb

We’ve all encountered the dilemma of creating a crust to accommodate heavy toppings or multiple sauces or cheeses. When you have heavy root vegetables, pureed or not, or beautiful summer tomatoes filled with flavorful juices, it takes a plan to make a great crust that won’t wilt when a slice is picked up. Topping a pizza is one of the most pivotal moments before, during, and after the bake because this is the integration of assets—the combination of the strength of your pizza dough and what you top this crust with. Too much hydration, wet toppings, weighty meats and cheeses, and insufficient thought about how the heated foundation will support all these assets can lead to your downfall. To avoid this, let’s look at the styles of pizzas and the topping support they offer.

  • Thin and crispy pizza: Low tolerance for weighty toppings unless an extremely low-hydrated, high-gluten dough is baked at medium temperatures, creating a hard, crisp crust that will not “flop” or crack. Examples are the East Coast Hot Oil pizzas, the Roman Scrocciarella and the St. Louis thin. A lot of these styles are made with less sauce and cheese and cut in the Chicago “Tavern Style” squares to accommodate multiple toppings.
  • Medium thick brick-oven crust: Mid-level tolerance for heavy toppings depends upon hydration. Below 70 percent and a lower temperature bake at 500 F will dry a dynamic high-gluten crust out enough for plenty of sauce and cheese. The more steam remaining in the crust will soften the dough, and higher heat will only crisp the outside of the cornicione (crust.) If you try drying out the gluten scaffolding in the center at this high temperature, it will only burn the outside.
  • High Hydration Crusts: Believe it or not, high hydration crusts are the perfect platform for dressing with multiple toppings. Pizzas like the Pizza in Teglia are baked in pans because of that high moisture, but they create a crisp crust and large cell structure at temperatures in the mid 500 F range. These pizzas also have a lot of oil in the mix because the oil coats the gluten strands eliminating moisture saturation. This technique creates strong alveoli, or “lungs” when filled by carbon dioxide. Many high-hydration pizzas are par-baked much in the same pans that the smaller-celled Sicilian Pizzas are, like the wonderful Sfincione.

Athletic Supporter

To run with the big jocks in the pizza world, you’ll need to strap in and make an excellent crust for each individual pizza need. Creating a foundation of a cooked wheat crust enables further topping that will transform your flatbread into a pizza. Throughout the world over time, many ways to do this have been integrated into our history. Several components and disciplines ratcheted together can help strengthen your dough to hold more toppings. Here are a few.

  • Gluten strength. The stronger the gluten net, the more scaffolding you’ll have to support your toppings (but) only with the proper amount of hydration (and) with the extensibility (w factor) to make that scaffolding strong. Flours available have a protein strength of up to 14 percent. These strong flours can make good structure either in a pan or on the bricks alone.
  • The Mix. Ensuring you get the most strength out of your flour also depends on how much water the gluten strands absorb. Higher hydration doughs can be handled effectively with the proper fermentation and mixing and usually are dynamically baked in large pans like Pizza in Teglia, or pizza by the cut. There are a few mixing secrets, like using a slow-and-low speed to ensure the gluten is strong. The “Autolyse Method” is also designed to enhance the strength of dough. It is a procedure of letting your already mixed dough rest from 20 to 60 minutes without salt. This allows for a head start at creating a strong gluten net.
  • The Bake. The heat and baking time in the oven is also a factor in producing a stronger crust. Take the typical 00 flour mix of the Neapolitan kind. If you cook it at 900 F for 90 seconds, it becomes light as air. If you cooked it at 500 F for 15 minutes, it will be crusty and dense but very chewy and strong. I use a typical Sicilian or Roman partial bake for all my heavily topped crusts as a first stage. It takes a lot of guesswork out of a busy baking session.
  • The Sauce Boss. Many pizza makers think that sauce needs to go onto raw dough; this may produce a “gum line,” a raw dough purgatory that doesn’t get enough heat to cook. It lies between the cheese and dough and is known for lacking digestibility. Other pizza makers sauce their pies after the bake, like Detroit “Red Top” pizzas. Some pizza pros will bake their pizzas in stages, like the Roman Pizza in Teglia, where the crust is par-baked and then topped in stages.
  • Cheese to Please. If you’ve got a heavy-duty pizza crust and plan on loading it up, the weight of too much mozzarella cheese can overwhelm that pie. You may be able to enhance your pizza with less but stronger cheeses like Gorgonzola, Gruyere, Piave Vecchio, Feta, Asiago, Parmigiano, or Manchego.

After a lot of trial and error, you’ll connect the dots to create the perfect structure to support your masterpiece!

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

>> Explore answers to more common pizza dough questions in Troubleshooting your Pizza Dough: What’s wrong with my pizza dough? <<

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Building Blocks: Locked in on Business https://pizzatoday.com/topics/operations/building-blocks-locked-in-on-business/ Wed, 30 Aug 2023 14:43:28 +0000 https://pizzatoday.com/?post_type=topics&p=146296 Getting more sales out of our existing customers When we are locked in on our business and honing a particular part of it, there is some magic in there. I love nothing more than exploring tactics or strategies to strengthen my business. I start by asking a question and then finding as many answers to […]

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Getting more sales out of our existing customers

When we are locked in on our business and honing a particular part of it, there is some magic in there. I love nothing more than exploring tactics or strategies to strengthen my business. I start by asking a question and then finding as many answers to the question as I can. Today’s question is: How do we get more sales out of our existing customers?

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

Upselling is always the first thought on everyone’s mind, so let’s dig into that a little. Looking at the phone calls that come into your store is a good place to start. We use phone scripts at all of our stores, in addition to posting each store’s monthly specials online and in-store. We also provide specific prompts and recommendations after a customer has placed an order. For example, when a customer orders a large pizza, we train our team to ask them if they would like an extra-large pizza instead, which is about 33 percent more pizza for only $2 extra. At the end of the interaction, we are asking about breadsticks, cheesy breads, drinks and desserts. We have found great success adding prompts to our online ordering. This is the same concept as with our phone interactions, but we now also have pop-up windows prompting customers to add more to their orders.

For table service, we don’t just rely on the server upselling and suggesting items, though we train them to do so. We’ve developed another tool/tactic, which we call flip charts, for tables. I am a big proponent of seeing something you like that works and is done well at a chain restaurant and then taking it, adapting it and making it better to fit your brand and goals. While sitting at a chain restaurant, I noticed that their tables weren’t as cluttered as ours — but there was this interesting thing sitting on the table. I started to flip through it, and it was filled with pictures and offers of their food and drink items. I liked it so much that I made one for Caliente, and we now use it to take the customer on a journey. We are using great pictures and a graphic artist to design the charts, so they look even better than what the chains use. There is a welcome picture of me toward the front, then when you flip it over it begins by telling our company’s story. Then, as customers flip through it, we guide them through every high-profit item we have. By the end of the flip-through, and before the wait staff returns, the customer has already discovered something that caught their eye.

I remember the first time I got gas and the cashier asked me if I wanted to join the gas station’s rewards program. I thought, “what the heck is a rewards program?” Fast forward 25 years later and it feels like every business in America has one. If you don’t, you should. They are a great way to market to your current customers and incentivize them to keep coming back. Many POS systems offer them, and there are great companies out there that offer these services.

Speaking of POS systems and third-party integration, that’s what we will discuss next month.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Man on the Street: Pizza Vs. City https://pizzatoday.com/topics/industry-news/man-on-the-street-pizza-vs-city/ Fri, 25 Aug 2023 16:43:24 +0000 https://pizzatoday.com/?post_type=topics&p=146291 Confusion and Debate amid New York City coal and wood burning pizza ovens legislation explained It’s been a confusing month for pizzerias in New York City, particularly those burning coal or wood in their ovens. A few weeks ago, media outlets exploded with news about a new law that would destroy the city’s storied pizza […]

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Confusion and Debate amid New York City coal and wood burning pizza ovens legislation explained

It’s been a confusing month for pizzerias in New York City, particularly those burning coal or wood in their ovens. A few weeks ago, media outlets exploded with news about a new law that would destroy the city’s storied pizza culture. They claimed the law would cripple famous pizzerias by forcing them to install expensive equipment in the futile pursuit of environmental protection. It sent a shockwave of fear through pizzerias and pizza fans (which is every single New Yorker) and spun out into a full-fledged cultural clash framed as Oppressive Government vs. Small Business. As it turns out, very little of that was true.

Scott Wiener Founder, Scott’s Pizza Tours and SliceOutHunger.org

Scott Wiener
Founder, Scott’s Pizza Tours and SliceOutHunger.org

It all started in 2015 when the city’s Department of Environmental Protection passed a law requiring businesses using solid fuel burning “cook stoves” to install emissions suppression units. These units, called “scrubbers,” prevent dangerous particulate matter from leaving an oven’s exhaust line. The law went into effect in May 2016 and all solid fuel burning cook stoves installed since then have been required to install these units.

The recent hubbub came about when the city decided it was time to start enforcing installation requirements for ovens installed prior to the 2016 law. NYC is famous for its century-old coal fired pizzerias. Places like Patsy’s in Harlem, Arturo’s on Houston Street, and Totonno’s on Coney Island put out crisp charred pizza that predates the thin foldable slices that rose to popularity in the second half of the 20th century. They’re sacred to NYC’s food history so any suggestion of a future without them truly terrifies the public.

One thing became very clear from all the articles and messages I received from pizzerias: nobody actually read the legislation. The biggest misunderstanding was that the expense of emissions suppression units would be so hefty they’d put pizzerias out of business. In reality, the legislation allows exceptions for businesses that are either unable to reduce emissions or unable to install the necessary equipment. Some pizzerias incorrectly assumed that the equipment would somehow alter the quality of their pizza. Since scrubbers are installed along the exhaust line and not directly inside the oven, this is simply not the case. When the DEP held a public hearing about the legislation, they opened by clarifying all the incorrect reporting and assumptions.

The whole situation serves as a good lesson on how restaurants can react to potentially worrisome legislation. The first step is to read the actual text of the law. The thing you’re so worried about might not be a real concern or might be addressed by the legislation. If there really is something in the law you disagree with, contact other pizzerias and see if they agree. Working together is much more powerful than working alone, which is why local and national restaurant associations are so helpful. If you haven’t joined your local National Restaurant Association chapter, you should strongly consider it. Next you can get in touch with your local representative to request a meeting. Small businesses are extremely important to local politicians so there’s a good chance they’ll listen to you, especially if you come to them representing a block of businesses.

The most important thing is to react to the legislation itself, not to media coverage.

SCOTT WIENER is the founder of Scott’s Pizza Tours in New York City and SliceOutHunger.org  Instagram: @scottspizzatours

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Mike’s Monthly Tip: You’ve Never Had Dessert. https://pizzatoday.com/topics/menu-development/mikes-monthly-tip-youve-never-had-dessert/ Fri, 25 Aug 2023 14:55:41 +0000 https://pizzatoday.com/?post_type=topics&p=146290 Have you ever had a dessert in your life? The answer is no, you never have. You’ve had red velvet cake, buttercream cake, peach cobbler, Deluxe Dutch Molten Volcano Pudding Surprise, or any other super wordy dessert name variation. Still, you’ve never had dessert because dessert is simply the title of what the category is, […]

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Have you ever had a dessert in your life? The answer is no, you never have. You’ve had red velvet cake, buttercream cake, peach cobbler, Deluxe Dutch Molten Volcano Pudding Surprise, or any other super wordy dessert name variation. Still, you’ve never had dessert because dessert is simply the title of what the category is, not the actual item itself. But often in a restaurant, servers come to the table at the end of the meal asking, “Anyone got room for dessert?” If you have a sweet tooth, you might say, “What do you have?” -— essentially having this customer do the work of the server. It’s a much harder hill to climb when you approach selling dessert that way.

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

Dessert is an easy incremental revenue item that every restaurant should advantageously seek to sell. Because desserts typically have sugar as the primary ingredient, they’re incredibly cheap and highly profitable.

So the goal should not be to merely have a dessert menu but rather to maximize the exposure and likelihood of selling dessert to as many customers as possible. To do this the approach must be procedural, not random.

Here’s how you increase that likelihood. First and foremost, come up with a long-winded name for every one of your desserts. Instead of basic cookies, they should fulfill a name like double-chunk, half-baked smoreos cookies, which is unique and entices the purchaser. The goofier and more unique the better. At the end of a meal, people also think, “I’m full, and I don’t want to spend any more money.” After a customer has eaten is the exact worst time to offer them dessert. If you want to sell desserts at a higher rate, you need servers coming by after they take the meal order before the food arrives. A pop-in to the table with this statement works great, “Hey, I just wanted to tell you about ……..” And then detail each item by name. It would be even better if they could swing it by visually, showing off the actual dessert items, to let the people start to think about it.

Ideally, you have a very hard-to-make dessert, and the server HAS to make this early sale because: “We have a limited amount.” Or “It takes more time to make this item. If you want it, I need to get it going now.” So you build exclusivity and intrigue at the most likely time of wanting to purchase it and secure the order while the customer is still hungry. After that, it’s just about delivering on the promise.

Now, these tips work great for a dine-in restaurant experience. However, if it’s on the phone or at a counter, that person could still sell better than a computer if they position it and ask about it like an invitation to a party, not an additional priced item. Case in point, “Would you like to spend $5.95 for cookies also?” Or, “Extra, double-chunk cookies with that ???!” Getting the customer to say, “Sure, why not?” As opposed to, “I don’t know if I want to add any more to this order.”

For online ordering, the ideal is to have a pop-up box, like the big boys do, after getting their main entree items in the cart. If your online portal does not have that ability, then if nothing else, have a great description and a fantastic, well-photographed version of your desserts to increase the likelihood of purchase. Do these tips, and you’ll see your dessert sales exponentially increase.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Hiring Based on Personality https://pizzatoday.com/topics/employee-management/hiring-based-on-personality/ Thu, 24 Aug 2023 20:04:13 +0000 https://pizzatoday.com/?post_type=topics&p=146289 So many of us are guilty of falling into the same trap: over time, we develop great faith in our people, so we continually provide what we think are opportunities for their advancement. After all, they are punctual, responsible, caring, excellent at __________ (fill in the blank). What many of us fail to ask is: […]

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So many of us are guilty of falling into the same trap: over time, we develop great faith in our people, so we continually provide what we think are opportunities for their advancement. After all, they are punctual, responsible, caring, excellent at __________ (fill in the blank). What many of us fail to ask is: “do you actually want this opportunity?” And, further, do they have the necessary personality traits to succeed? Instead, we believe that continual promotion is the end-goal of most employees. We believe in these people and are astounded when we promote them to a position they struggle in despite our teachings and their proficiency. It’s not that they cannot learn, it’s that their personality is not suited for the proverbial shoes!

How did this revelation come about? I had an employee who was extremely competent at making pizza — one way. The same exact way, over and over. He could make pizza continuously for the entire day and they were beautiful and identical. Didn’t matter if the dough was cold, warm, over-proofed, tight or yielding. He approached it in exactly the same manner. In time, he asked: “what can I take off your plate to make your life easier?” Since I both respected his abilities and believed in him, this is where our relationship began its descent. I put the wrong shoes on him. After handing over tasks and responsibilities that caused him to reach his level of incompetence, the frustration set in. What I later learned in discussing this paradigm with John Arena was that there is something called the “Peter Principle”. It states: “members of a hierarchy are promoted until they reach the level at which they are no longer competent.” BAM!

At this point, I realized that all of our top management should take a personality profile so that this idea of “putting the wrong shoes on an employee” would cease. It was mind-blowing. The reports came back and made me rethink the position each person was in, because their personality did not align with either the responsibility or the attributes necessary to master the task. Reading the employee above’s summary was an eye-opening moment. It essentially said, “You tend to master a single task and dislike anyone who tries to make you more well-rounded”. BINGO. And here’s the moment I began considering taking the wrong shoes off of people. However, just like a psychological mobile, moving any one piece shifts the entire group. It caused disdain, frustration, contempt and, in the end, an exodus. This was a painful lesson and I’m responsible for part of the pain. Why? I let it go on for far too long. Since this time, I have carefully introduced employees to positions based on their answers to questions about what they see themselves as proficient doing combined with my observations and those of management along with co-workers. Some employees believe they are meant to be servers but are overwhelmed by a full dining room and hide behind the pass-bar wall. Others are single-task oriented and enjoy doing the same thing over and over. Now, I no longer try to push people into a role they don’t necessarily want despite them being good, loyal, strong, etc. And I will never promote anyone to manager again without the testing that confirms my observations and beliefs.

There is a young man in the store now struggling with multi-tasking after attending chef school. While observing his struggles, I’ve given many pointers and asked the right questions. Recently, he jumped on dishes and proclaimed: “I love doing dishes, there is only one task to perform”. I heard him loud and clear. Shortly, I will ask: “if I offered you a position with only one task, would you prefer it over a position that forces you to multitask?” If he says yes, I will offer the dish position to him because it’s something he may excel at. Personally, I feel that being a dishwasher is a great escape from the difficulties of management for the very same reason: no one bothers you and you have only one task.

The personality testing I mentioned above is worth every penny. It’s administered by the Gallup organization and is titled CliftonStrengths.

Personality testing is not the solution to all your woes. It must be combined with a different approach to management. If an employee displays the abilities and personality traits you believe are necessary for the position, administer a test to confirm. Beforehand, ask if they actually want the position while having a discussion about where they believe their strengths lie. My favorite question is: “Where in this restaurant are you best suited?” Follow that up with: “What would you like to learn if you could have any position here?” The resulting discussions will give you a better idea of their thought patterns and what they’re looking for.

If you help people achieve their goals and put them in the most appropriate positions (not merely the position that’s open because someone quit) your odds are far higher that the retention and attention of this employee will be long term.

Anthony DeSousa owns Antonio’s Real NY Pizza in Estes Park, Colorado.

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Plan Now for Fall and Winter Pizza Toppings https://pizzatoday.com/topics/menu-development/plan-now-for-fall-and-winter-pizza-toppings/ Thu, 24 Aug 2023 18:54:45 +0000 https://pizzatoday.com/?post_type=topics&p=146288 Keep it cozy with Cold Weather Pizza Toppings After a record-breaking hot summer in much of the U.S., we are ready for cooler temperatures. Are your fall and winter menus prepared to provide that cold-weather comfort? Just as summer tomatoes bring a freshness to your summer menu, look to cozy ingredients to warm up your […]

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Keep it cozy with Cold Weather Pizza Toppings

After a record-breaking hot summer in much of the U.S., we are ready for cooler temperatures. Are your fall and winter menus prepared to provide that cold-weather comfort? Just as summer tomatoes bring a freshness to your summer menu, look to cozy ingredients to warm up your customers when the temperatures go cool.

September is a perfect time to plan those cold-weather specialty menus. Before I dive into creative cozy pizza ideas, let’s reflect on your seasonal successes. You don’t have to start from scratch with your fall and winter pizza menus, go to your well for great pizzas that have worked.

During the pandemic, I offered some advice for changing up your fall menu. With cost of goods and inflation, that advice is still sound as you plan your fall and winter menus. Here are my five tips to help mitigate some of that risk of changing up your menu seasonally:

  1. Go with your proven winners.
  2. Look back to your sales reports from the past three to five years and find those fall and winter menu specials. Which fall and winter debut items were hits and which were duds?
  3. Odds are you will find common ingredients that customers loved and ingredients that your market just didn’t care for. If you are unable to access item-by-item data history, scour your past fall and winter special social media posts. Were there items that garnered more attention than others?
  4. Once you have a list of the popular fall and winter ingredients for your market, it’s time to think labor. Now may not be the time to roll out a labor-intensive new item. Instead try preparation and cooking techniques that do not strap your kitchen crew. Choose methods that can be prepped ahead or are already a part of your makeline.
  5. Now it’s time to get creative in your kitchen. Try pairing seasonal items with those can’t-miss ingredients. People may be willing to get out of their pizza comfort zone if they see pepperoni or sausage on that a new fall or winter item.

Make pizza extra cozy with a white sauce

chicken bechamel pizzaPizza is already one of America’s best comfort foods. What can make pizza extra cozy? There are ingredients that are more filling. Here are a few ingredients to try on your cold-weather pizza:

White Sauces, from bechamel and Alfredo to thicker cheese-based sauces give the heftier feel.

Start with a basic bechamel sauce: Here is a basic bechamel sauce recipe. 

From there, let’s talk add-ins. You could go with cheese like Parmesan, bleu cheese, Gruyère, white cheddar or goat cheese. Roasted garlic always works well in a white sauce. Try other ingredients to change it up and make it your own — roasted red pepper, mushrooms, your favorite hot sauce or roasted hot pepper. Try herbs and seasonings like cayenne, onion powder, paprika, parsley, rosemary, saffron or sage. Even lemon can be that missing ingredient.

Look to heartier produce as pizza toppings

Now that we’ve concocted the perfect white sauce, it’s time to think about veggies. Luckily, there are some hearty varieties that will pair well with your version of a white sauce.

Let’s look at some fall and winter vegetable options: butternut squash, acorn squash, pumpkin, other winter squash, beetroot, carrots, Brussels sprouts, turnips, parsnips, potatoes, collard greens, mustard greens, kale, onion, shallots, leeks, radicchio and escarole.

I’m sure as you peruse the list, you’re thinking “how can I incorporate these atypical ingredients onto my pizza menu?” Start with more recognized favorites like squash, pumpkin and potatoes. You can roast these or even go a step further and puree them. People tend to sweeten up pumpkin and squash with brown sugar, honey and cinnamon. Play with flavoring. I challenge you to try combinations on the savory side like sage or rosemary. Hit them with lemon juice.

Onto the Recipes

I’ve included two very basic recipes for you to work your magic on. Your homework assignment is to add your own spin to the pizzas, whether that is incorporating a protein or seasoning them up. Whatever you come up with, tag us on social
@PizzaToday. Go get creative!

Butternut Squash & Gorgonzola Pizza Recipe

Butternut Squash & Gorgonzola Pizza

Butternut Squash and Gorgonzola Pizza

 

Potato, Bacon & Provolone Pizza Recipe

bacon potato pizza

Potato, Bacon & Provolone Pizza

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Learn Easy-to-Make Breads from Pizza Dough https://pizzatoday.com/topics/dough-production-development/learn-easy-to-make-breads-from-pizza-dough/ Wed, 23 Aug 2023 20:53:20 +0000 https://pizzatoday.com/?post_type=topics&p=146283 Approachable Artisan Bread The definition of artisan is a worker who is in a skilled trade — especially one that involves making things by hand. My roles have changed over the years in my restaurants all the way from apprentice to owner. And along the way I have learned a few approachable breads. My first […]

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Approachable Artisan Bread

The definition of artisan is a worker who is in a skilled trade — especially one that involves making things by hand. My roles have changed over the years in my restaurants all the way from apprentice to owner. And along the way I have learned a few approachable breads.

My first job at the family business was hand rolling and baking breadsticks at eight years old. It wasn’t a hard job or a stressful job, but it did three main things. The first was to keep my wild eight-year-old self busy and out of the way while my parents and staff worked our busy restaurant. The second was to serve amazing skinny sticks of sourdough goodness to our customers. The third was that it was the first time ever my family let me be included in working at the family business.

Those breadsticks were the foundation of my baking career. I learned the nuances of cold/warm dough, how to proof dough in a small kitchen and that amazing chemistry of baking and how it affected my doughs.

Focaccia dough was my second. I learned how to shape at 12, working morning prep at our family restaurant while being home schooled for a year because even at 12, I was still pretty wild. That focaccia was amazing, easier to make and serve than breadsticks and also great for sandwiches.

My next adventure in non-pizza breads was with hoagie rolls at my first independent pizzeria outside of my family’s restaurants at 24 years old. I realized that with a little finesse I could basically take those same breadsticks and make these amazing rolls that have made some of my favorite sandwiches I’ve ever had in my life.

A decade later as my family retired, and my role increased at the family restaurants in my 30s, I’ve realized that bread bowls and bread loaves were easy to create after my millions of dough balls I had produced over the years.

In my 40s, I still love to learn and consider myself a perpetual student of dough. I love any chance to visit other pizzerias and learn their tricks and techniques of these breads. Garlic roll sliders were game changer after visiting John Arena at one of his Metro Pizza locations in Las Vegas.

So, join me in a fun filled, hands-on demo making all these different styles of bread out of a run of the mill NY pizza dough! Learn something new or share something new with us fellow artisans at the Pizza and Pasta NE show at the demo stage!

Will Grant owns That’s a Some Pizza in Bainbridge Island, WA.

Will Grant, pizzeria owner, That's a Some Pizza, Bainbridge Island, Washington, Sourdough Willy's, Kingston Washington

Will Grant, owner of That’s a Some Pizza in Bainbridge Island, WA, and Sourdough Willy’s in Kingston, WA

Sunday, October 1
11:15 am to 12:15 pm
Demo Area

Approachable Artisan Breads

Will Grant, Owner, That’s A Some Pizza

You can make outstanding artisan breads in your pizza oven right there in your pizzeria. Will Grant will show you how! Learn more about the Education Schedule at Pizza and Pasta Northeast at the Atlantic City Convention Center on October 1-2. Visit ppne.pizzatoday.com.

 

Listen to Will Grant talk Pizza & Pasta Northeast on The Hot Slice Podcast.

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How and Where Pizzerias Succeed on Social Media https://pizzatoday.com/topics/brand-marketing/how-and-where-pizzerias-succeed-on-social-media/ Wed, 23 Aug 2023 20:29:33 +0000 https://pizzatoday.com/?post_type=topics&p=146282 The New Social Media Arena Social media plays a huge role in today’s marketing arena. Mastering this notoriously fast-moving, ever-changing landscape is an ongoing challenge for pizzerias. Are you wondering whether you’re missing some critical developments in the social media world because you’re too busy crafting amazing pizzas? We talked to a couple of experts […]

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The New Social Media Arena

Social media plays a huge role in today’s marketing arena.

Mastering this notoriously fast-moving, ever-changing landscape is an ongoing challenge for pizzerias.

Are you wondering whether you’re missing some critical developments in the social media world because you’re too busy crafting amazing pizzas? We talked to a couple of experts in the social media marketing profession to find out what’s new.

Sara Huntington is a content producer and TikTok specialist at Firebelly Marketing in Indianapolis, Indiana, and Chad Richards is the founder of Sidework Social.

Do I Really Need To Be on Social Media?

“Social media is where the people are, right?” says Richards. “So, in order to reach people, they really need to be where the people are.”

Social media platforms are actually some of the most cost-effective places for paid advertising. While platforms typically launch with a focus on free user-generated content, “it’s increasingly difficult to reach people organically or for free,” according to Richards. “You are competing with everybody’s friends that they follow, with other brands that they follow, and with brands that are running ads trying to reach your same audience. So, if you want to guarantee exposure you really need to be running paid ads.”

He emphasizes that “you don’t have to spend a lot of money.” For example, instead of posting every day and relying on organic exposure, “you’re better off to just post one time a week, and front an ad promoting it through the end of the week.” He observes that many smaller pizzerias may devote virtually their entire marketing budget to social media, whereas larger brands will diversify their efforts.

What’s Hot in Social Media?

Video is extremely hot, and it’s got an obvious affinity with food of any kind. Nothing can match seeing the sizzle and stretch of nice hot pizza straight out of the oven.

The two most influential platforms today are TikTok and Instagram Reels. Many other platforms are capitalizing on the video trend. YouTube, dedicated to video, has initiated “YouTube shorts” to capture this element of the market, and Facebook has long been video-friendly.

The appeal of video is obvious. “It’s storytelling, right?” says Richards. “Video’s very popular. I would include that in your arsenal because there are people that love to consume video content, so that should be available for your guests.”

What’s Not?

Both Richards and Huntington warn operators against trying to anticipate the trends by being an early adopter.

“I hate to come on as the contrarian, but I’ve been doing this for 15 years and I’ve seen so many new things come and go. It’s the shiny new object syndrome, but really, I just say focus on where your customers are,” offers Richards. “There aren’t any new emerging platforms right now that I would say are must-have for pizzerias outside of TikTok.”

Your Video Marketing Strategy

The advice is to be where your customers are, and today that means the big, dominant platforms.

Huntington emphasizes that you need to cultivate an authentic identity. “To be able to grow on social media, you really have to be able to find what your niche is,” she advises. “There’s a level of realism you have to show on social media. Is it family owned? Is it artisanal? People want to see more than just half-off coupons. They want to see where do your ingredients come from? What’s your family’s background like?”

Richards says “the recipe for success for pizzerias, no matter which channel they’re on, it’s really simple. You want to provide guests with content they wish to consume and provide them with an amazing customer service experience. And these pizzerias are already doing this in their restaurants, so they just need to do the same thing on their social channels.”

Utilizing Metrics

That’s where metrics come in. They enable you to evaluate whether your content is resonating with your audience.

Huntington says valuable metrics are available “with pretty much any platform. You can see your engagement rates, your reach, your audience, it’ll tell you the age of your audience, where your audience is located. TikTok will show you a graph of your retention rate — at what point people stopped watching your video. The average length that people watch a TikTok video is around three seconds, but you’ll know if you have a good or bad video if it drops off before those three seconds. If they watch the whole thing, then you had a good video. Even if it didn’t have your highest engagement, people still watched the entire thing.”

Richards says metrics can reveal clues such as “when we post a trivia question, that has a really amazing engagement rate. Or maybe when we post a coupon, we don’t get many comments, but lots of people share it and we’re reaching so many people. So it helps you know what to include moving forward in your content mix.”

Different Social Platform, Different Style

TikTok expert Huntington emphasizes that the different platforms favor different productions styles.

“The thing with TikTok is it’s not this overproduced video showing how beautiful the pizza is. It would be an actual person in their kitchen showing them how they make the pizza.” TikTok users “wanna see live raw footage, which is so different than what we’ve seen in other social media in the past.”

She refers to research her firm did on Taco Bell. “If you look at their Instagram, it’s all pretty overly produced. And then you get on their TikTok and it’s just someone that they’ve hired, showing how they make each one of the tacos and the ingredients and everything. And then you get on YouTube shorts and it’s just some young employee in their kitchen making Taco Bell. It just progressively becomes more realistic and not so highly produced.”

Benefits of a Social Media Pro

Both experts encourage you to enlist a professional.

Huntington emphasizes that pros will know the trends and how to get a video to land on users’ “for you” page. “There’s a cadence of when to post, and what sound to put on it that’ll make it trend with other videos.”

Richards observes that when businesses DIY their social media, “they run out of steam.” He says professional service ensures pizzerias post consistently in terms of schedule and voice. He also notes that community management should be a part of your customer service experience. When guests reach out via direct message on social media apps, they expect a prompt response.  You should make sure they get one, which takes dedicated monitoring.

Annelise Kelly is a Portland, Oregon-based freelance writer.

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Proper Recipe Creation https://pizzatoday.com/topics/menu-development/proper-recipe-creation/ Wed, 23 Aug 2023 20:07:33 +0000 https://pizzatoday.com/?post_type=topics&p=146281 Restaurant Recipe Creation from Concept to Reality Often a recipe can be all title and no substance. The quattro formaggi pizza doesn’t amount to much if one of the four kinds of cheese is Velveeta. Like having a movie script start with the title instead of the story — i.e., snakes on a plane instead […]

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Restaurant Recipe Creation from Concept to Reality

Often a recipe can be all title and no substance. The quattro formaggi pizza doesn’t amount to much if one of the four kinds of cheese is Velveeta. Like having a movie script start with the title instead of the story — i.e., snakes on a plane instead of a well-crafted script that naturally gains a title. Curating great food is a culmination of balance, structure and creativity to value the consumer’s palette above anything else. After that, it’s operational awareness and knowing how to execute it effectively. Hence, all staff and customers are keenly aware of this item’s value proposition and why they should buy it. Here is my process for achieving that.

New Menu Item Conceptualization

Any great recipe starts with inspiration, whether a spin on something you’ve had yourself or something unique. The best recipes come from items you long to eat yourself. They don’t come from simply seeking to people please, without a heart behind it, to make the best possible thing. Even making a gluten-free pizza, assuming you have no gluten intolerance, must still be made from a place of intrigue and dedication to greatness because no one wants to go to the second-best pizza place in town. Then once you’re inspired, it’s time to create and make the best version possible. If you have proficient culinary staff, a quarterly menu submission meeting is a great team builder and an opportunity to freshen up a menu.

Testing and Agreement

Once the concept is ready, it’s time for it to take a tangible form. Prepare your pizza, taste it, refine it and repeat this process until you hit the sweet spot where the best creation possible has been achieved. The testing phase is a series of trials and errors, incorporating feedback from your staff, customers who dig you, and people who don’t care if they tell you something you don’t want to hear.

Process Creation

Upon successfully testing the new recipe, the next step is establishing a comprehensive process that enables the kitchen team to recreate the same pizza consistently. A well-documented process should specify each ingredient’s weight or volume, prep order, cooking times, temperatures, if applicable, and every other detail that ensures consistency and quality. Specificity is your friend on a recipe. The process creation step is the blueprint that helps transform your unique concept into a replicable product.

Meanwhile, training your staff to prepare the new recipe ideally is another significant aspect. Knowledgeable and skilled kitchen staff are the backbone of your operations. Having staff cook the new item off a few times to learn it with repetition ensures a run on the new item goes well. Additionally, having staff try the pizza so they can speak to it and sell it in their voice should occur from the kitchen test runs of the recipe.

Ingredient Sourcing

The next stage is to source the right ingredients. If you made the recipe from items purchased at a grocery store, it’s time to find it affordably sold in bulk from your supplier. You can only price it out once you know what you can legitimately and consistently produce the item for.

In-House Menu, Description and Pricing

Once the item is ready to hit your restaurant’s floor, you must prepare it for its digital debut. Integrating the recipe into your in-house menu involves having a solid description and menu placement with a price that justifies its unique value proposition and exceeds the target profit margin. The price should be based first on food cost, then what it’s comparable to in the market, and last but not least, what you can sell it for if it’s so unique and special that it’s a must to try it.

Menu Synchronization

With the new items ready for its launch, it’s time to synchronize all your menus – in-house, takeout, catering and online. Every platform must reflect this new addition, ensuring a cohesive customer experience across all ordering channels. I find it easier to print and prepare all the materials and change everything out Sunday night after closing so you can come in Monday ready to rock with a new menu. If you are doing one item with a slow rollout, that’s fine too, but eventually, the extensive process needs to occur if the item is a winner.

Online Presence and Delivery Services Menu Updates

In this digital era, a significant chunk of your business might come from online platforms. Ensure your new recipe’s description, price and pictures are updated on your website and other online delivery services. Remember, your online menu serves as a virtual gateway to your pizzeria. It’s your digital front door, and having a bad one is like a restaurant with the open sign not turned on.

Marketing and Promotion

The last step is a proper launch with pinpoint targeted marketing. Use all the tools in your marketing arsenal, including social media platforms, e-mail newsletters, and in-house promotions. Organize more food tastings for staff day of launch, push your promotions on Facebook, Twitter and Instagram, and ensure a consistent marketing message across all channels. Invite the news to try the new items; you never know what might get picked up on a slow news day. A press release is not out of the question and costs nothing if you do it yourself.

If that’s not your speed, direct messaging people with large followings in your community to try the new item on you, i.e., free, is an easy and also low-cost way to get your fast social presence for the item. This sounds like influencer marketing, and it is, but go after people with influence to your demo, not people who advertise themselves as paid influencers. In Tulsa, the television weather people carry more social clout and followers than the average MLM marketer who wants constant paid freebies.

In Summary

The recipe process from concept to a tangible offering on your menu is a detailed and comprehensive system that demands a blend of creativity, precision, and business acumen. Every pizza that leaves your kitchen is not just a food item but a testament to your dedication, hard work and commitment to delivering value to your customers. If it’s not, you are selling a commodity — and commodities only fight in a race to be the cheapest, not the best.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Pizza Carryout and Delivery Done Right https://pizzatoday.com/topics/operations/pizza-carryout-and-delivery-done-right/ Tue, 22 Aug 2023 19:30:12 +0000 https://pizzatoday.com/?post_type=topics&p=146257 Focus on key areas to make DELCO work for you Everyone loves coming to your restaurant. There is a wonderful atmosphere and ambiance, the food is fantastic, and the service is absolutely impeccable. Unfortunately, the realities of life do not always allow your customers the time to devote to such an experience. In many markets […]

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Focus on key areas to make DELCO work for you

Everyone loves coming to your restaurant. There is a wonderful atmosphere and ambiance, the food is fantastic, and the service is absolutely impeccable. Unfortunately, the realities of life do not always allow your customers the time to devote to such an experience. In many markets families can make up a large segment of your customer base, and when it comes to families that means kids and their never-ending activities. You name it, basketball, soccer, little league, hockey, swimming, dance, it’s always something. They still love your food, but they just don’t have the time to come sit and enjoy it. This is where carryout and delivery become an integral part of your restaurant’s operation. It is impossible to recreate that same dining experience of your restaurant in someone’s home, but you sure can try your best to do so. Let’s explore a few areas in which you should focus.

Ordering

When the server comes to the table at your restaurant they are fully trained on all aspects and ingredients of your menu. They can answer almost any question thrown at them.

When the customer calls to order carryout it is important to make sure that you have not cut any corners on training when it comes to the staff members that are answering those phones. Though they often tend to be younger staff members they should still have the training and be able to answer any questions the customer may have on a certain item.

The same holds true when it comes to ordering delivery through an online platform. There may not be that live person on the other end of the line to answer questions, but proper menu setup is key. Take the time and go through every item on the online platform yourself. Play devil’s advocate with your online menu. Try to anticipate the most common questions and modifications that may arise with an item and have options available for your customer to make choices.

Efficiency and accuracy are key here if you are going to try and best replicate that physical server experience in the restaurant.

Packaging Quality

We know that food coming right out of the kitchen from the chef’s hand to the table is perfect and exactly how you want it presented. The onus is now on you, the operator, to try and bring that same food quality to someone’s home when they open up the packaging.

You put a piping hot pizza in a box and close the lid. That steam can do quite a number on your crust and make it much soggier than when it’s ordered in the restaurant. Are you taking the necessary steps to provide the proper packaging to prevent that?

You put a pasta dish in a foil container with a clear plastic lid. When the order is put into a bag are these being stacked on top of one another and getting crushed after a few minutes when the steam makes that lid hot, soft, and pliable?

Remember, you are trying to recreate that restaurant quality dining experience in the home to the best of your ability. This means using the right containers that will travel well and not have your food end up being a mess in the bag.

Carryout

Like anything else in your restaurant, communication is key to success here. We want the holding time on that food to be minimal and this requires great communication from the back of the house to the front. The kitchen needs to relay accurate preparation times to the front of house staff so that they may let the customer know when to expect their order to be ready. The less time it is sitting then the better chance you have of getting it to the customer’s dining room table hot.

Delivery

If you are doing your own delivery, then you undoubtedly have a handle on communicating times to the customer. But what about third parties? Nearly everyone utilizes one app or another nowadays for ordering food via third party. It is paramount that a line of communication be established with the service/services you use so the customer can have a realistic indication of when the food will arrive. This can be a tricky predicament when you are handing off part of your business to another party and expecting them to have the same commitment to delivering your food promptly as you do. Most customers realize that there can be small lapses created by these services. But it behooves you, the owner, to do everything in your power to control every part of that process that you can because at the end of the day it is still your food being purchased and represented at the end of the line.

Accountability

Once that food leaves the hands of the person preparing it in the restaurant the task is not complete. Though you may not be personally responsible for the handling of the order in transit, you should still hold yourself accountable to make sure it arrives as you’d expect it to.

This means making sure you’ve sent it properly and have the right bags that can handle the size and weight of your containers. Maybe it means purchasing some takeout tray style boxes for larger orders.

The same holds true for delivery orders. Whether or not you are delivering it yourself or its being done by a third party, is the food being handled properly? Are insulated bags being used for pizzas and other items? It is important for you to make that investment to help ensure that level of quality hitting someone’s table at home. And if you are handing it off to a third-party driver, make sure they have the proper heat retaining bags too and are not just chucking your pizza in the back of their pickup truck while delivering it.

When done properly, carryout and delivery can be a wildly successful revenue center of your restaurant. By giving your dishes the same consistent respect that you do in house, you will be creating a large base of customers that are more than happy to bring your food to their home.

Michael Androw owns E & D Pizza Company in Avon, Connecticut.

 

Michael Androw, pizzeria owner, E & D Pizza Company, Avon, Connecticut

Michael Androw, owner, E & D Pizza, Avon, CT

PPNE EDUCATION SPOTLIGHT:

Catch Michael Androw talk DELCO

Sunday, October 1 | 8:30 am to 9:30 am Room No: 306

Before COVID-19 hit, Michael Androw had a thriving dine-in pizzeria. The pandemic forced him to make a hard pivot. Since pulling out the tables and chairs and dedicating the space to maximizing carryout and delivery potential, business has never been better. So good, in fact, he says there’s no reason to think he’ll ever offer dine-in again. Learn from a true success story as he guides you through the steps to do carryout and delivery correctly.

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Detroit Style Pizza: A Guide to Detroit Pizza https://pizzatoday.com/topics/menu-development/detroit-style-pizza-a-guide-to-detroit-pizza/ Mon, 14 Aug 2023 14:55:21 +0000 https://pizzatoday.com/?post_type=topics&p=146208 Discover Detroit-Style Pizza Detroit style pizza is a square, deep dish pizza that is known for its racing stripes sauce on top, cheese crust crown and light crust. Whether you call them red tops or square pizza, Detroit-style pizza is a unique pizza style that hast become one of the hottest pizza styles and one […]

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Discover Detroit-Style Pizza

Detroit style pizza is a square, deep dish pizza that is known for its racing stripes sauce on top, cheese crust crown and light crust. Whether you call them red tops or square pizza, Detroit-style pizza is a unique pizza style that hast become one of the hottest pizza styles and one of the most popular pizzas in the U.S.Pizza Today has amassed a library of resources on Detroit pizza. In this guide, you’ll learn about Detroit style pizza’s characteristics, history, dough, recipes, best Detroit pizza and more.

Detroit Pizza Guide Table of Contents

  1. What is Detroit Style Pizza?
  2. What Makes Detroit-Style Pizza Different?
    1. The dough
    2. The proofing process
    3. The pans
    4. Toppings and cheeses
    5. Deck oven baking
  3. What makes a Detroit Pizza a Detroit Pizza?
    1. Detroit Style Pizza Dough
    2. Detroit Style Pizza Pan
    3. The Detroit Cheese Crown Pizza
    4. What is Brick Cheese on Detroit pizza?
    5. Why is it called a Detroit Red Top?
  4. Detroit Style Pizza Recipe
    1. 3 Detroit Pizza and Detroit Pizza Dough Recipes
  5. Best Detroit Style Pizza
    1. Best Detroit Style Pizza in Detroit
    2. Detroit-Style Pizza went national
  6. Detroit Pizza vs Chicago
    1. What is the difference between Detroit-Style and Chicago-Style Pizza?
  7. What is the difference between Detroit and New York Pizza?
  8. How To Reheat Detroit Style Pizza
  9. Detroit Style Pizza gets a National Food Holiday

 

What is Detroit Style Pizza?

Detroit-style pizza has gone national and international. Until a decade ago, Motor City visitors would ask, “what is a Detroit style pizza?” Detroit natives just called it pizza. The Detroit style deep dish pizza is unique and unlike any other pizza style. Today, Detroit-style pizza can be found across the United State and around the world.

Buddy's Pizza, first detroit style pizzeria, detroit style pizza, origin of Detroit Pizza

Detroit-style pizza originated at Buddy’s Pizza in Detroit, Michigan, in 1946.

The square pie can be traced back to who created Detroit style pizza. Buddy’s Rendevous Pizzeria. According to Buddy’s Pizza’s own history on its website, “The Detroit-style Pizza legacy began at Buddy’s Rendezvous Pizzeria on Six Mile and Conant Street on Detroit’s East Side when in 1946 Gus Guerra and team made their first square-shaped pizza. Baked in forged-steel pans borrowed from local automotive plants, they were able to produce a very light and crispy crust which is now known as Detroit-Style Pizza. This was the first known square pizza in the U.S.”

Listen to Buddy’s Pizza CBO Wes Pikula on The Hot Slice Podcast. Detroit-style pizza is trending across the country. This week, we talk to Chief Branding Officer Wes Pikula of Buddy’s Pizza, the original Detroit style. Discover more about Buddy’s, the development of the Detroit pizza and how the legendary pizza company is in full growth mode.

It wasn’t until a pizza maker Shawn Randazzo, who owned Detroit Pizza Company, won Pizza Maker of the Year and placed first in the Pan Division with a Detroit pizza at the 2012 International Pizza Challenge at Pizza Expo in Las Vegas. This was the first time a Detroit pizza took the top honor at the international pizza competition.

 

What Makes Detroit-Style Pizza Different?

There are several characteristics of the Detroit style pizza that separates it from any other style. The late Shawn Randazzo, who owned Detroit-Style Pizza Company in St. Clair Shores, Michigan, helped take the style national when he consulted with pizzerias across the country teaching the Detroit style. He said in “Do it Detroit style” kitchen feature: “One of the most unique aspects of Detroit-style pizza is its square shape due to the fact that it is prepared in square steel pans. Detroit was experiencing a boom in automotive manufacturing in the 1940s, and the pans used to bake the first Detroit-style pizzas were also used as small parts trays at auto plants. Square steel pans are still used to prepare authentic Detroit-style pizza today.”

Detroit pizza is distinctively unique down to how its dough is proofed, the baking process, ingredients used and how to apply toppings.

A brief look at what makes Detroit pizza different from Shawn Randazzo’s Do It Detroit Style feature:

• The dough.

via 313, austin, texas, detroit style pizzaDetroit-style pizza features a medium-thick crust that’s light and airy on the inside, yet crispy on the outside, a signature of authenticity that’s achieved by a high moisture content (between a 68- and 72-percent hydration level) and the proofing process. Preparing your Detroit-style pizza dough takes care and attention to detail.

• The proofing process.

There are two ways to proof Detroit-style pizza dough. For the first method, you refrigerate the dough for a 24-hour cold fermentation period, which can enhance taste and texture. After 24 hours, you can press the dough out into the pans, making sure it is consistently even throughout the entire pan. Once fully pressed out, let it rise to a thickness of between one inch and one and one-quarter inch. At this point, the dough is ready to bake.

• The pans.

As mentioned, Detroit-style pizza is baked in square steel pans. We season our pans through a multi-step process that protects the pans and makes pizza more flavorful with each bake. Over time, the oils from the pizzas you bake will lend a natural seasoning to your pans. Like an old friend once said, “Like fine wine, Detroit-style pizza pans improve with time.”

• Toppings & cheeses.

Traditionally, a layer of pepperoni lines Detroit-style pizza crust. Next, cheese is spread evenly across the entire pizza, edge to edge, covering the pepperoni. Brick and mozzarella cheese blends are the most authentic, and brick cheese can be blended with other cheeses as well. However, there are substitutes that can be used in areas where brick cheese is difficult to obtain or extremely pricey. After the cheese is applied, any additional toppings can be placed on top.

• The sauce.

Ladling red sauce on last is one of the signatures of Detroit-style pizza, which is why it has earned the nicknames “red top pizza” and “upside down pizza.” You can craft your own red sauce recipe, but it’s best to begin with ground tomatoes as the base. The sauce is simmered until it’s ready to use, and it’s traditionally applied to Detroit-style pizza after baking. Some pizzerias apply it before baking, which does not jeopardize authenticity — but it can affect the bake due to high moisture content.

• Deck oven baking.

Detroit-style pizza is baked in deck ovens, which admittedly take some time to master. Training your kitchen staff to properly use deck ovens is critical to consistent baking. Natural gas-fired deck ovens with stone or steel decks are fired from the bottom so they don’t dehydrate vegetables and other toppings like forced air conveyor pizza ovens tend to do.

Now’s let’s go deeper in Detroit Pizza characteristics.

detroit style pizza, pizza styles,

A Detroit pizza being made at the International Pizza Challenge at Pizza Expo in Las Vegas.

 

So, what makes a Detroit Pizza a Detroit Pizza? 

According to Buddy’s site: “The style flips traditional pizza on its head by beginning with double proofed dough perfectly fit to a square pan – a process that allows the dough to rise and be stretched twice – followed by the backwards layering of toppings.”

There are several factors that makes a Detroit pizza a Detroit pizza, including its dough process, how the dough is proofed, oven baking and how ingredients are staged.

Detroit Style Pizza Dough

Dough Expert Laura Meyer has covered Detroit style pizza dough extensively. In her Knew to Know article, she explained, “In terms of dough process, I managed to speak with someone within the Buddy’s company; but unfortunately, I am not privy to specific proprietary information. What I could gather is that they, like a lot of pizzerias in Detroit, are doing it the same way they always have or as close to the same as possible. They are using fresh yeast, a mid- to low-range protein flour, and there is no browning agent and no fat or very little fat in the dough. For water I suspect a lower hydration not exceeding 60 percent. The dough is made same day and is proofed in the pan for a number of hours before being cooked. The representative from Buddy’s explained to me that it “should be light and crunchy”. During my eating tour of Detroit, I noticed the height of each pizza was only about one to 1.5 inches and had a crumb structure that was tighter with many small bubbles. There was a crunch on the bottom, but it was never super distinct. It was the type of crunch that you get from contact with the pan and length of cook time, but not the thicker and more sturdy crunch you get from higher hydration.”

Get a Detroit-style Pizza Dough Formula Recipe, including detailed dough process from Dough Expert Laura Meyer in Knead to Know: The Tenets of Detroit-style Pizza, Part II.

Detroit Style Pizza Pan

Detroit style pizza pan, square pizza pan

An example of the Detroit Style Pizza pan

Originally Detroit pizzas were made to readily available auto manufacturing’s small parts trays because they were available and found in abundance in the Motor City.. Those auto parts pans are hard to come by today. But pizza pan manufacturers have stepped in to provide pans that meet the expectations for operators to bake a Detroit-style pizza. LloydPans is featured in our Product Showcase with 8″×10″, and 10″×14″ inch Detroit-Style Pans. See more on LloydPans’ Detroit Style Pizza Pans.

The Detroit Cheese Crown Pizza

Hunny's Pizza, Saline, Michigan, detroit style pizza

Cheese crown at Hunny’s Pizza, Saline, Michigan

It’s unclear whether the cheese crusted crown edging a Detroit pizza is an original trait. But today, it is a signature that pizzerias across the country have strived to outdo each other on the Instagramability of cheese crown on a Detroit-style pizza. Follow hashtags like #cheesecrown on Instagram.

To create the cheese crown, pile extra cheese along the edge of the well-seasoned and oiled pan. After the bake, use a metal spatula to carefully extract the pizza, keeping the crispy crown intact.

What is Brick Cheese on Detroit pizza?

A signature component that makes a Detroit pizza a Detroit pizza is Brick Cheese. What is Brick Cheese? Brick cheese is a Wisconsin semi-hard, cow’s milk cheese that gets its name from the bricks used to press out the moisture in the cheese. It’s a mild and buttery flavored cheese but can get more pungent and tangy as it ages. Pizza makers are experimenting with various ages of brick cheese on Detroit pizza. Brick cheese is often blended with mozzarella. In past, brick cheese was hard to find. Today, many main line distributors carry Brick cheese.

Why is it called a Detroit Red Top?

detroit style pizzaThe reason why you hear Detroit pizzas being called Detroit Red Top is due to the red sauce that is applied to the top of the pizza.

In Motor City Pizza, Jeff Smokevitch says, “The sauce is usually applied before the final bake for par-baked pies. Although gaining recent popularity is the technique of applying pizza sauce after the final bake (raw bake or par bake). Most of the older operators in Detroit will apply their pizza sauce before a raw bake. If applying after the final bake, make sure your pizza sauce is in a hot holding container of 135 F or above. Sauce is a heavy ingredient for the pie. When you apply the sauce, it should be based on the strength of the dough.”

Detroit Style Pizza Recipe

How to make a Detroit style pizza by following one our recipes built by pizza masters and pizza dough experts. The Detroit Style Pizza Dough Recipe As many pizzeria recipe ingredients are proprietary, we have enlisted the best pizza makers in the U.S. to create Detroit Style Pizza Recipes for you to try in your kitchen. Our recipes provide detailed how to make and bake a Detroit style pizza.

Before we get into specific Detroit style pizza and dough recipes, watch as World Pizza Champion Jeff Smokevitch shares how to make detroit style pizza at home in this how-to video:

 

Detroit Style Pizza Recipes: Try 3 Detroit Pizza and Detroit Pizza Dough Recipes

Jeff Smokevitch, detroit style pizza, detroit pizza demo, pizza expo, las vegas

Jeff Smokevitch instructs on how to make a Detroit style pizza during his demo at Pizza Expo in Las Vegas.

  1. Smoke’s Detroit-Style Dough Recipe. Jeff Smokevitch is a World Pizza Champion who brought Detroit Style Pizza to Colorado — first to Telluride at Brown Dog Pizza, then to Denver and beyond with Blue Pan Pizza. Follow this Detroit pizza recipe. Jeff Smokevitch leads a demonstration at Pizza Expo to teach how to make a Detroit-style pizza. You can also watch him as he created a Detroit pizza in his home kitchen.
  2. Detroit-Style Pizza Dough by John Arena. Co-owner of Metro Pizza in Las Vegas, John Arena is a go-to pizza dough expert. He shares his Detroit pizza recipe that includes a Poolish for Detroit-Style Pizza Dough. His recipe walks you through the dough process, dough fermentation and room temperature proof.
  3. Tony’s Trending Recipe: Detroit Pizza. Tony Gemignani is a world-famous pizza master and restaurateur with over 30 restaurants, most notably Tony’s Pizza Napolentana in San Francisco. His recipe pays tribute to Shawn Randazzo. He says, “I remember having Shawn Randazzo in one of my seminars several years ago and telling the audience that this guy may win it all the next day … and he did. The following year Jeff Smokevitch won with his Detroit pizza. It was a style that was relatively new to the competition circuit, and it was a beginning of a renaissance. Here is a recipe of one of the most popular Detroit pizzas at my restaurants. I call it The Motorhead.”

>> Explore Pizza Dough Recipes for Top Trending Pizza Styles including Detroit, New York, Grandma, Sicilian, Chicago Thin and Deep Dish. <<

 

Best Detroit Style Pizza

Since Detroit style pizza went mainstream more than a decade ago. Pizzerias across the country are trying the match the Motor City pizzerias who made the style famous. Buddy’s Pizza, Cloverleaf Bar & Restaurant and Loui’s.

detroit pizza, Tony's Pizza Napoletana

Detroit Red Top Pizza at Tony’s Pizza Napoletana in San Francisco

As Detroit style pizza grow across the country, pizzerias outside of the Motor City became famous for their Detroit pizza. Brown Dog Pizza in Telluride and Denver, Colorado-based Blue Pan have made national best pizza lists for their Detroit-style pizzas. Austin, Texas-based Via 313 was named Pizza Today’s Pizzeria of the Year in 2020 and received investment to take the Detroit style brand to more states.

There are a host of pizzerias throughout the country who are serving up “Detroit inspired” pizza and gaining national and international attention. One of the best rated Detroit-style pizza places actually reside in Mount Pleasant, South Carolina. Toni’s Detroit Pizza according to Yelp’s Top Pizza Spots.

At the International Pizza Challenge 2024 during Pizza Expo in Las Vegas Charlie Webb, (50.59) Hudson & Packard, Poughkeepsie, New York, won the Shawn Randazzo Memorial Award with the top scoring Detroit style pizza. See how well Detroit style pizzas performed at the International Pizza Challenge.

Best Detroit Style Pizza in Detroit

Buddy's Pizza, first detroit style pizzeria, detroit style pizza, origin of Detroit Pizza

Buddy’s Pizza

Who has the best Detroit Style Pizza in Detroit? Buddy’s Pizza has long held the title of starting the pizza style. The legendary pizzeria has also been named best pizza on national and international pizza lists. Other Detroit pizza places have also garnered attention for their Detroit Style Pizza including Cloverleaf Bar & Restaurant in Eastpoint was founded by Gus Guerra after selling Buddy’s. Detroit Style Pizza Company was founded by World Pizza Champion Shawn Randazzo who went on to help take Detroit Style pizza national before his passing in 2020.  Shield’s Other hot pizzerias that have garnered a reputation for having some of the best Detroit style pizza in Detroit include Green Lantern Pizza, Loui’s Pizza, Amar Pizza, Palazzo Di Pizza, Como’s Restaurant, Amico’s Pizza and others.

Plenty of articles have come out ranking the best Detroit Style Pizza in Detroit. Some of the more prominent rankings include:

16 Places Dishing Up Detroit-Style Pizza — Eater Detroit

The Absolute Best Pizza In Detroit, Ranked — Tasting Table

The Essential Places to Eat Pizza in Detroit — Food&Wine

Eugene Supreme, Detroit style pizza, Jet's Pizza, National Detroit Style Pizza Day

Jet’s Pizza was one of the first Pizza Chains to introduce a Detroit pizza. The pizza company celebrates National Detroit Style Pizza Day with specials each year.

Detroit-Style Pizza went national

One indicator that a regional style has reached national status is when America’s largest pizza chains start offering the pizza style. Detroit-style pizza landed on the menu of the biggest pizza companies in the U.S. Sterling Heights, Michigan-based Jet’s Pizza is a growing national pizza chain may have been the first franchise to take Detroit style pizza national. Jet’s has been serving Detroit style pizza for over 40 years. Today, Jet’s Pizza has more than 400 locations in 21 states. Pizza Hut introduced a Detroit Style Pan Pizza limited time offer in 2021. Though founded in Detroit in 1959, Little Caesars debuted its Detroit-Style Deep Dish Pizza in 2022.

Listen to Jet’s Pizza Owners on The Hot Slice Podcast. This episode is dedicated to one of the COVID-19 Pizzeria Impact Stories that we’re featuring all month. Jet’s Pizza is one of America’s largest pizza companies with hundreds of locations in 19 states, helping move Detroit-style pizza mainstream. Listen to an engaging roundtable discussion with Jet’s Pizza leadership, including Jimmy Galloway, Vice President of Franchise Sales; John Jetts, President; and Jeff Galloway, Vice President of Store Operations. Learn what the pizza company experienced during the COVID-19 Pandemic.

Frozen pizza brands are also getting in on the action. Costco has a Motor City Pizza frozen pizza line, now also available at Kroger and Target. Another frozen pizza brands offering a Detroit style is Digiorno.

Detroit Pizza vs Chicago

Detroit pizza is very different from it Great Lakes neighbor Chicago. Both have long histories of introducing their own regional pizza styles. Chicago deep dish went national long before Detroit. Both are considered deep dish pan pizzas but they look and taste very different.

What is the difference between Detroit-Style and Chicago-Style Pizza?

detroit style pizza dough recipeWhile both are deep dish pan pizzas, the similarities between Detroit pizza and Chicago deep  dish end there. Let’s look at what Chicago Deep Dish style pizza is. In Going Deep, Katie Ayoub outlines, “This unique pie stands out with a crisp, biscuit-like crust that comes up the sides of a three- inch pan. It’s thick with cheese and other ingredients, and then topped with a chunky tomato sauce and baked for 30 to 45 minutes.”

The crust is a lot different. In Deep Dish Pizza, Dough Doctor Tom Lehmann says “the thickness of the crust and the overall heft separate deep-dish from, say, thin-crust pizza. Another difference is that deep-dish pizza is formed and baked in a deep-sided (usually 2 inches high) pizza pan that has been seasoned to the point that it is black. Also, the size and amount of dough require that the pizza be baked longer that a thin-crust pizza (while some shortcuts involving parbaking the crust have been tried, this doesn’t work in favor of a well-made deep-dish pie). The fact is that the longer oven time tremendously enhances the flavor.”

slice, chicago style pizza, deep dishDetroit has a much taller crust with crunch. Detroit Pizza crust is often describe as “looks like a brick, tastes like a feather”. In Tenets of Detroit Style Pizza, Laura Meyer notes, “I noticed the height of each pizza was only about one to 1.5 inches and had a crumb structure that was tighter with many small bubbles. There was a crunch on the bottom, but it was never super distinct. It was the type of crunch that you get from contact with the pan and length of cook time, but not the thicker and more sturdy crunch you get from higher hydration.”

What is the difference between Detroit and New York Pizza?

Short answer: everything! There could not be any two pizza crusts that any more different than New York Style Pizza and Detroit style pizza. Detroit is a thick, pan pizza while New York thin crust is applied directly to deck ovens. In a Q&A with John Arena, pizza champion Derek Sanchez says, “Our target is light, full of air, crispy yet tender, great structure, foldable and fermented to just the right flavor profile.”

The crust height is a huge difference. New York style pizza crust should be about 1/8-inch thick through the middle with a raised edge. Detroit can up up to 1.5 inches high with toppings and cheese to the edge.

Get a detail description and a New York Pizza Dough recipe in New York New York.

How To Reheat Detroit Style Pizza

Send customers home with pizza reheating instructions. Find out how to reheat Detroit Style Pizza now. The skillet seems to be the preferred method of reheating. We suggest if you have cast iron, it will give it that added crunch. Heat the pan to medium, add pizza and cover. Heat for 5 minutes.

Others good ways to reheat Detroit pizza is by using a toaster over or conventional oven. You can also reheat pizza in an air fryer.

Detroit Style Pizza gets a National Food Holiday

National Detroit Style Pizza Day is held annually on June 23. The origin of National Detroit Style Pizza Day can be traced back to the Motor City. Detroit May proclaimed June 23 Buddy’s Pizza Day in 2011. In honor of Buddy’s Pizza’s 75th Anniversary, the date was also made into the National Detroit Style Pizza Day in 2021. Check out the other nine Can’t Miss Pizza Holidays.

Detroit is a one of the hottest pizza trends in America

Each year, Pizza Today surveys pizzeria operators in U.S. to get a gauge on the hottest pizza trends in the U.S. Detroit Style Pizza was the biggest pizza trends in 2023. Learn more about how Detroit ranked in our 2024 Pizza Industry Trends Report. In a short decade, Detroit-style pizza has risen to the 7th in pizzas offered in American pizzerias. When we asked what style pizzeria operators intend to add in the next year, Detroit pizza was No. 1. We also sought to find out what the biggest trend was in the pizza industry today and Detroit was a top answer.

 

 

 

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Hawaiian Fires: Pizza Relief https://pizzatoday.com/topics/industry-news/hawaiian-fires-pizza-relief/ Mon, 14 Aug 2023 13:55:39 +0000 https://pizzatoday.com/?post_type=topics&p=146230 EAT HAWAIIAN PIZZA, HELP HAWAIIAN PEOPLE Hawaii has been hit by unprecedented wildfires this August, destroying entire communities on Maui and Big Island. Slice Out Hunger needs your help to make sure people don’t need to worry about their next meal as they work to stay safe and rebuild. Help us raise $10k to support […]

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EAT HAWAIIAN PIZZA, HELP HAWAIIAN PEOPLE

Hawaii has been hit by unprecedented wildfires this August, destroying entire communities on Maui and Big Island. Slice Out Hunger needs your help to make sure people don’t need to worry about their next meal as they work to stay safe and rebuild. Help us raise $10k to support Mercy Chefs in their work feeding those effected by the wildfires.

Participating pizzerias across the U.S. are featuring Hawaiian Pizzas now through September with 15% of sales benefiting our Hawaiian Relief Fund. Check out the map below to see which pizzerias in your area are participating or sign up using the registration form if you manage a pizzeria.

*Donations are tax deductible

Register your Pizzeria to participate in Slice Out Hunger Hawaii Relief Fund

 

Donate to Slice Out Hunger Hawaii Relief Fund

 

 

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Pizza Destination: The Grove Wood Fired Pizza, Granbury, Texas https://pizzatoday.com/topics/people-pizzerias/pizza-destination-the-grove-wood-fired-pizza-granbury-texas/ Fri, 11 Aug 2023 13:47:43 +0000 https://pizzatoday.com/?post_type=topics&p=146221 Texas Pizzeria The Grove Wood Fired Pizza offers a unique pizza concept Retired elementary school teachers turned pizza business owners Suzanne Francis, Ruth Matheny and Katie Agor created carved a retirement business that keeps the friends together. The Grove Fired Pizza in Granbury, Texas, was born. The 1.) What defines your restaurant and makes you […]

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Texas Pizzeria The Grove Wood Fired Pizza offers a unique pizza concept

Retired elementary school teachers turned pizza business owners Suzanne Francis, Ruth Matheny and Katie Agor created carved a retirement business that keeps the friends together. The Grove Fired Pizza in Granbury, Texas, was born. The

1.) What defines your restaurant and makes you stand out?

Our restaurant stands out because the pizza oven is outdoors where the customers can watch their pizzas being cooked. We have a covered pavilion for some of the seating, and the rest is all picnic style with tables and chairs scattered in the yard along with different outdoor games for them to play.

The Grove Wood Fired Pizza, Granbury, Texas, mural The Grove Wood Fired Pizza, Granbury, Texas, covered patio The Grove Wood Fired Pizza, Granbury, Texas, yard games, cornhole

2.) Tell us about your pizza style(s).

Our pizza style would most likely be considered Neo-Neapolitan. We use poolish to make our dough and use 270 grams of dough to make our 12 inch pizzas. We fire them in our 800 degree oven that uses a combination of gas and wood. The pecan grove we are nestled in surely dictates that we use pecan firewood exclusively in our oven, so that’s exactly what we do.

The Grove Wood Fired Pizza, Granbury, Texas, outdoor pizza oven, wood fired pizza oven The Grove Wood Fired Pizza, Granbury, Texas, outdoor pizza oven, wood fired pizza oven

3.) What pizza menu item do your fans go crazy over and describe it?

The menu item that our fans go crazy for is our pizza flight. We divide our regular dough ball into thirds so people can try 3 small sample pizzas instead of one regular size. We came up with this idea because if we personally went to a restaurant and were presented with options we weren’t necessarily used to, we would probably opt for a familiar pizza to be on the safe side instead of taking a risk on ordering an unfamiliar type that we might not be in love with. Our motto is “Try something new. Revisit what you love!” Sometimes people will order 2 or 3 flights so they can try different options and we love to hear them ranking and re-ranking their favorites because that’s what we do too. Our jalapeno popper pizza, with sausage, bacon, roasted jalapenos, cilantro, mozzarella and guacamole cream cheese salsa is usually the front runner for our Texas friends that love their spicy food. 

The Grove Wood Fired Pizza, Granbury, Texas, pizzas, pizza flight, making pizza, pizza on peel The Grove Wood Fired Pizza, Granbury, Texas, pizzas, pizza flight

Listen to a Conversation with The Grove Owners

We met the three entrepreneurs at Pizza Expo 2023 and were luck to hear their story for our Pizza Expo Sessions on The Hot Slice Podcast. Listen to Suzanne Francis, Ruth Matheny and Katie Agor talk about how they started The Grove and its unique concept style. We also learn about those amazing pizza flights, a genius idea to let customers try three different pizzas at the same time. Listen now to Women Redefining Pizzerias.

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Knead to Know: Dough Trials in a New Pizzeria https://pizzatoday.com/topics/dough-production-development/knead-to-know-dough-trials-in-a-new-pizzeria/ Sat, 05 Aug 2023 18:57:30 +0000 https://pizzatoday.com/?post_type=topics&p=146157 Learning how to make constant dough adjustments in a new environment My journey as a female entrepreneur began a few years ago, but my first restaurant just turned three months old, and boy, has it felt like years within those few months. For as many times I have heard how hard opening a restaurant is, […]

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Learning how to make constant dough adjustments in a new environment

My journey as a female entrepreneur began a few years ago, but my first restaurant just turned three months old, and boy, has it felt like years within those few months. For as many times I have heard how hard opening a restaurant is, you never really get it until you do it and do it solo. At this point in my career, making pizza is still a challenge but when it comes to certain recipes, they are like muscle memory. There are recipes that I use that will forever be embedded in my repertoire like mother sauces. They are the foundation of everything I do.

When I first sat down to build my menu, I thought to myself, “keep it simple and keep it streamlined.” I knew that offering multiple styles and being the only person with all the answers was going to be tough. So, I chose a recipe that I knew I loved, and I knew would perform well without having to think too hard about it. My objective at the beginning was to put out a product that I was proud of but one that I knew I and the rest of my team could execute. With four styles, execution and repetition at volume was going to be the biggest hurdle. Although I knew my base dough recipe backwards and forwards, consistency was my hardest challenge. I was working in a completely new environment and every day was different since I had no history of previous years to work from.

I first started testing recipes months before I opened, and during that time it was winter and on top of that I was the sole person in the restaurant with no other equipment turned on, so cold was an understatement. My dough was rising at a snail’s pace, and everything took longer to do. I didn’t have a proofing cabinet, so my pan pizzas were taking ages to proof, so I developed a process that was easy but very involved because of timing. When I opened the restaurant, we had a system to work around the cold without a proofing cabinet, but it was a struggle. We adjusted the yeast, the timing of how long the dough sits out at room temperature, how long it stayed in front of the oven, inside the oven, etc. It was a process, but it worked. Training the staff was hard because they were taking direction well, but explaining the whys without getting too long-winded or relying on “because I said so” was challenging. We figured it out and opened with a line around the block every day, but I was getting no sleep because the dough required constant attention.

A few weeks went by, and the proofing cabinet was ready. The process I once had was long and involved to counteract how cold the ambient temperature was, but it was now obsolete. I had to completely redo our rising process and adjust the amount of yeast in the dough because we were now working with warmer temperatures. The proofing cabinet has been a godsend. We make three different pan pizzas with different rise times and do about 30 to 50 of each on regular days and more on the busier days. So having the proofing cabinet gives me more control over the entire process, and it quickens the total time, so I am ready to go by the time the restaurant is ready to open for lunch.

You would think the stress would stop there, but then the main walk-in refrigerator got an overhaul and because our main fridge is where we also keep our kegs, the temperature has to stay below a certain point, or the beer doesn’t pour well. Having a cold fridge is amazing and the health department will love you for it, but too cold of a fridge and flavorful dough using high protein/high gluten flour is not exactly a perfect combination without some tweaks. So, there I was having to go back to the drawing board once again. My dough was too cold, and it wasn’t rising. Even though the dough had been sitting in the fridge for 24 hours and sometimes up to 72, the dough looked as if it had just been made. Have you ever tried to stretch dough that’s just been made? It’s not that easy and it doesn’t cook well. So here I was tweaking my dough recipe once again to now include a combination of cold and warm rising times. Although this was a frustration, blending cold and warm proofing time has done wonders for my dough. As you learn more about fermentation, you learn that cold and warm temperatures influence flavor production and you can coax certain flavor profiles out of your flour that you wouldn’t normally get with dough that goes straight into the fridge and then pulled out right before use. But that’s a discussion for another time.

At this point I thought I was set but the restaurant gods had more in store for me. After being open for two months, my ventless dishwashing machine finally arrived. For a restaurant with 120 seats, I was hoping every night my dishwasher was going to hang in washing every dish by hand. When the machine arrived, we all did a happy dance. The happiness only lasted for so long as once again I was having to tweak my dough. My prep area and dish area are all within the same large basement downstairs which is great in theory. The dish machine is ventless, but it is not foolproof in capturing all the steam output after each cycle. We all know how hot dish machines get and put together the steam and the heat from this machine and the proximity to my mixer and dough area I was back to the drawing board on my dough procedure and yeast percentage.

Alas, I can say the drastic surprises that alter my dough have slowed down. But I know the next challenge and dough tweak is just a matter of time. I have been open for three months and have changed my recipe countless times. Opening a restaurant is hard enough, but doing so with a product that is as temperamental as a toddler can add to the stress, but having the basics of fermentation under my belt has reminded me that there’s always a solution. I just need to be ready to pivot at any moment. Get comfortable being uncomfortable!

Laura Meyer is the owner of Pizzeria da Laura in Berkeley, CA.

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2023 Pizzeria of the Year: Modern Apizza, New Haven, Connecticut https://pizzatoday.com/topics/people-pizzerias/2023-pizzeria-of-the-year-modern-apizza-new-haven-connecticut/ Mon, 31 Jul 2023 13:53:59 +0000 https://pizzatoday.com/?post_type=topics&p=146184 Modern Apizza is Pizza Today’s 2023 Pizzeria of the Year Modern Take New Haven-style pizza has become synonymous as a best American pizza style. It’s not just pizza, it’s apizza pronounced “AH-BEETS”. One of New Haven, Connecticut’s ‘holy trinity” of the style resides away from the tourist capitol of Wooster Street, the birthplace of the […]

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Modern Apizza is Pizza Today’s 2023 Pizzeria of the Year

Modern Take

New Haven-style pizza has become synonymous as a best American pizza style. It’s not just pizza, it’s apizza pronounced “AH-BEETS”. One of New Haven, Connecticut’s ‘holy trinity” of the style resides away from the tourist capitol of Wooster Street, the birthplace of the apizza.

Sandwiched between the I-90 freeway and Yale University, Modern Apizza sits on State Street and has created its own cult following. The landmark pizzeria has been called the local’s favorite and the Boston Red Sox’ lucky charm.

Modern holds an intrinsic truth in pizza history. But it’s today’s Modern that has earned the famed restaurant Pizza Today’s coveted Pizzeria of the Year honor.

Pizza Today visited the acclaimed shop one weekday summer morning before the crowds lined its block. Greeted by a marquee awning displaying the Modern logo, it is flanked by “Traditional Brick Oven Apizza” and “Est. 1934”, it makes an impressive statement before you enter the restaurant. The long, dimly lit dining area is lined with booths leading to the counter at the end. A pass-through opening gives diners a peek into the original kitchen and original formerly cole-fueled oven. To the left is another dining area that features its historic menu board displaying prices from 1960. Photos and articles throughout the restaurant reveal key moments in its history.

William “Billy” Pustari, pizzeria owner, stretching dough, Modern apizza, margherita pizza, new haven, connecticut, New Haven style pizza, apizza, 2023 Pizzeria of the Year

Modern Apizza owner William “Billy” Pustari stretches dough.

Standing near the kitchen entrance is the man at the helm: William “Billy” Pustari, who took over the business in 1988. He ushered in a new era at Modern, right when New Haven apizza notoriety escalated. His mark will forever be ingrained into Modern’s history. With 45 years in the pizza business, Pustari says, “It was a labor of love. It’s all I know. It’s all I ever did. Never went to college. Restaurant U., that was it.”

Modern was founded in 1934 as Tony’s Apizza by Tony Tolli. The business changed hands to Louis Persano then to Nick Nuzzo, from whom Pustari purchased the pizzeria.

Pustari already owned a pizzeria in nearby Fairfield and was tipped off by his pizza box supplier that Nuzzo was ready to sell. After working in the business for 50 years and with the sudden loss of his son, Nuzzo was ready to pass the reins over to its next proprietor.

When asked if he had any reservations about taking over Modern, Pustari says, “No. Shoot from the hip.” He worked for Nuzzo, learning the ropes, during an eight-month transition, which brought in some much-needed consistency to the operation. As Pustari was being introduced to his new business, New Haven apizza saw a boom. Since Modern had already established itself as a major player in the style movement, Pustari was able to capitalize on the resurgence.

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Modern Apizza Invests Back in the Business

In the early 1990s, Pustari set into motion renovations that would be a key driver to the volume Modern outputs today. First, he expanded the dining area to seat 130, added an additional oil-fired brick oven and makeline, as well as a prep kitchen. In the basement, he added a dough room that today outputs 250-pound batches of dough three times a day and converted an old wooden refrigerator into the store’s beer cooler.

Next, he tackled parking by purchasing and demolishing the neighboring fish market to create parking, a high commodity for a Northeaster urban restaurant.   

“We put everything back into this thing,” Pustari says. “We didn’t take the money and run. We threw every penny back into it. That whole side of the kitchen wasn’t there that we walked in on. The Back kitchen wasn’t there. The downstairs wasn’t there. We built all of that. We reinvested constantly.”

Modern apizza, pizza makers making a pizza on the makeline, new haven, connecticut, New Haven style pizza, apizza, 2023 Pizzeria of the Year

Pizza makers work together to make pizza at Modern Apizza in New Haven.

Streamlining Modern’s Systems

Pustari infused a laser focus on the restaurant’s systems. “What I brought was organization, just reorganizing it,” Pustari says. He created an assembly line process so efficient that he consulted with Sbarro to teach the chain how he does it. “I really enjoy that assembly line process of getting the product from here to there,” he says.

Modern sells up to 1,100 pizzas a day on the weekend, so the operation must be running at its most efficient.

Systems had to be dialed in. “It’s flowed as the business got busier because you have to gear up to what you are doing,” he says. “In the past when it wasn’t that busy, you could get away with all this stuff but you’re trying to do the volume that we do here it’s impossible. You must be well-oiled machine.”

The two-makeline setup consists of a dough opener, dresser, oven cook and cutter. You can even find pizza makers tag teaming a pizza to get it topped quickly. “Everyone knows what their job is,” he says. “You don’t have to be told. It just works. I try to explain this to people. They’ll look out there and see a line down the street and say ‘gosh, that’s got to be chaos.’ They come in my kitchen and it’s just like this (a quiet calm).”

The system is fluid and Pustari is always looking for ways to improve it. He insists, “It just happens naturally to me like people are naturally gifted at different things.”

The system depends on Modern’s 62 employees. He’s quick to credit the business’s success on his tight-knit crew. Many of the staffers have been at his restaurant for decades, a testament to the culture Pustari has created, a quiet and calm culture led by example. “If you make it here, if you start working and you’re one of us kind of, you fit in, you never leave,” he says.

There is no shouting or cursing in the kitchen, Pustari says. In fact, as the kitchen received phone orders for 27, 19 and 12 pies in a row, the crew was calm and focused on their tasks. It’s a family affair as his wife folds boxes with the team, while the father and son duo work the makeline and oven.

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Modern Apizza’s Product Evolution

Modern still specializes in its charred, chewy yet crispy texture that it was founded on. The apizza was born from its meticulous dough, made from a natural mother starter and its 24-hour cold ferment.

Pustari says not much has changed on the menu since he’s taken over. Modern churns out traditional apizza from its oil-fueled brick oven. The Italian Bomb with bacon, sausage, pepperoni, mushroom, onion, pepper and garlic is still a favorite, as well as the Clams Casino with bacon and peppers.

The menu is streamlined, offering appetizers including salads and its famous garlic bread; apizza and calzones.

Where changes have been made are with the products. “Ingredients have changed from 35 years ago, just buying better products.” Pustari is proud of the  local sausage he sources, which is hand-pinched on every pie. “They bring it every day,” he says. “They call us early in the morning. We tell them how many pounds we want, and they grind it, make it and bring it over.” He would rather do business with products right down the street. Rather than dealing with the large soda companies, he opted to stock a local soda.

The beer menu also features local breweries. He even took it a step further and started collaborating with New England breweries as far back as the early 1990s to do limited edition beers only sold at the restaurant. “We did a Modern Lager, a classic Lager,” he says. “This past Monday, we made an Italian Pilsner with a brewery called Counter Weight. That is the first one I’ve done with them. So, we go down to the brewery and add in all the hops and add in all the grains and transfer it from tank to tank and spend the whole day so it’s a lot of fun. We sell them in 4-packs. This year, we’re doing a 4-pack with a t-shirt as a package. The last time we launched it, we sold 40 half barrels of the beer within two months.”

With the house beer and 10 taps combined with an assortment of wine, alcohol is six percent of its sales. “We go through beer like a bar does,” he says.

Modern Apizza Maintains its Community Reputation

While Modern has an ever increasing stream of tourists flocking to try the apizza, it’s known as the locals’ spot, something that Pustari strives to maintain. He puts his emphasis on the New Haven community. “We’ve done fundraisers for all the local cops,” he says. “Someone gets hurt, injured, you know, we jump on board on it. Fire department eat here every Friday from all the different houses in New Haven and if they need something, they have a tragedy, or something happened, we jump in on it.”

With a busy phone system, locals have also cracked the code to miss the tourist lines. “All the locals, all the people that know me, they all do that.”

Modern’s growth is only limited by time and space. The restaurant draws $5 million in annual sales without delivery or use of third-party services.

Even with all the renovations and systems in place, Pustari says they’ve reached maxed capacity. “Demand especially on the weekend is probably five times than what we do,” he says. “We could probably sell 5,000 pizzas a night if we had the capability of it.”

Pustari and his team focus on optimizing what they can with the set number of hours and 2,800 square feet.

“We’re really good at retaining our clientele. We are really, really good and there’s a big face on it. It’s my face on it all the time and that’s why I don’t try to bastardize it.”

Pustari is constantly asked about opening more locations and new ventures, but his resolve is strong. “It’s not my thing,” he says. “I’d rather just have it nice, mellow and easygoing; you know. I love the restaurant business. I’m a social person. I can’t do office work. I can’t sit down, I can’t write. I can’t spell but I can cook and that’s what I like to do.”

Denise Greer is Executive Editor at Pizza Today.

 


New Haven Apizza

brick oven, Modern apizza, pepperoni pizza, new haven, connecticut, New Haven style pizza, apizza, 2023 Pizzeria of the YearPizza Today overs coverage of common pizza styles in the U.S. New Haven apizza is a favorite American pizza style that has expanded beyond New Haven to cities across the country. Explore more on New Haven-style Pizza:

What is New Haven apizza?

Take a New Haven Pizza Tour with Pizza Today. 

Check out how New Haven style pizza has fared nationally in our Guide to the 2023 National “Best Pizzas” Lists

Learn more about Apizza in an in depth interview Frank Zabski on The Hot Slice Podcast. Frank operates the New Haven Pizza School.

Modern Apizza Pizzeria of the Year receives national media attention

Since we announced Modern Apizza as our Pizza Today 2023 Pizzeria of the year, the designation has received a number of national media stories. Check out a few of the media outlets spotlighting 2023 Pizzeria of the Year Modern Apizza:

Food & Wine: This Pizza Joint Was Just Named Pizzeria of the Year, and No, It’s Not in New York or Chicago

Patch: Pizza Today ‘Zine Names Modern Apizza Eatery Best Pizzeria For 2023

Eat This, Not That!: This Is America’s Pizzeria of the Year for 2023

Parade: The Pizzeria of the Year Was Just Named—And It’s Not What You Expect

 

 

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Corn is the hit Pizza Topping of the Summer https://pizzatoday.com/topics/menu-development/corn-is-the-hit-pizza-topping-of-the-summer/ Mon, 24 Jul 2023 20:29:45 +0000 https://pizzatoday.com/?post_type=topics&p=146135 7 Corn Recipes to Try Right Now It’s corn. A year after a kid went viral with his declaration of corn’s deliciousness. His words are top of mind as we see piles of corn on the cob at farmer’s markets and grocery stores. “It’s corn. A big lump with knobs. It has the juice (it […]

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7 Corn Recipes to Try Right Now

It’s corn. A year after a kid went viral with his declaration of corn’s deliciousness. His words are top of mind as we see piles of corn on the cob at farmer’s markets and grocery stores.

“It’s corn. A big lump with knobs. It has the juice (it has the juice). I can’t imagine a more beautiful thing. It’s corn”

We couldn’t agree more, Tariq.

Try these 7 corn pizza recipes for summer or any time

Once July hits and into August and September farm fresh corn on the cob is plentiful in many parts of the United States. Explore summer corn recipes. Since we are Pizza Today, we are sharing corn recipes in the best way, corn on pizza.

Try these seven corn pizza recipes:

  1. Summer Corn Pie

    This is a light, vegetarian pizza that features fresh shucked corn, red onion, green chilies, Cotija and mozzarella cheeses and cilantro.

  2. Pulled Pork & Sweet Corn Pizza

    ToPulled Pork, Sweet Corn, Pizza, recipe, tony gemignaniny Gemignani created this pizza and highlights two summer grilling favorites: pulled pork and sweet corn. The pulled pork is seasoned with brown sugar, orange wedges, Serrano peppers, habanero, tamarind, dark Agave nectar, red bell pepper, white onion, salt & black pepper. The finished pizza pairs the sweet corn and pork with cilantro, salt, queso fresco and a orange wedge.

  3. Big Southwest Beef and Corn Pie with Pepper Jack

    John Gutekanst created this balanced white pie. The pizza features a bechamel sauce, fior di latte mozzarella, pepper jack, southwestern seasoned ground beef, corn and topped with smashed tortilla chips. Watch a how-to video.

  4. Corne Asada Pizza

    Tcarne asada, pizza, street foodhis Corne Asada Pizza recipe came to us from Johnny Gilbreth, co-owner of Pizza Tree in Columbia, Missouri. He created the unique pizza to pay homage to the street taco.

  5. Poblano Corn Pizza

    This pizza is first brushed with a blend of oil and green pepper hot sauce. It pairs sweet corn with roasted Poblano pepper and Cotijo cheese.

  6. Hatch Green Chile Pie

    Audrey Kelly, owner of Audrey Jane’s Pizza Garage in Boulder, Colorado, created this recipe that pairs sweet corn with Hatch green chilies, roasted garlic and pancetta.

  7. The Whole Package Pizza

    Whole Package Pizza, Chris Decker, pizza recipeChris Decker, managing partner at Metro Pizza and Truly Pizza, recreated those firepit foil packs in pizza form. His creation features kielbasa sausage, potatoes, fresh corn, BBQ sauce and green onion.

This should help you get your kitchen creativity going with how to use fresh summer sweet corn in your restaurant. Try a few of these and don’t be afraid to add your own spin to them.

Do you have a dynamite pizza featuring corn? Share it with @PizzaToday on social.

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Building Blocks: Sales Fix Everything, Part 2 https://pizzatoday.com/topics/building-blocks-sales-fix-everything-part-2/ Fri, 21 Jul 2023 15:58:29 +0000 https://pizzatoday.com/?post_type=topics&p=146130 There comes a point for every business when it feels like you just need more money in the bank. That’s what I am addressing in this three-part series. One of the best lessons that I learned early on in my career was that sales fix everything. It can save your job, save your business and […]

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There comes a point for every business when it feels like you just need more money in the bank. That’s what I am addressing in this three-part series. One of the best lessons that I learned early on in my career was that sales fix everything. It can save your job, save your business and even save you from sleepless nights. When attacking the beast that is sales, you have to go at it with the mindset that each day and shift may look different. Most business owners make the mistake of thinking they can put a sales system in place and set it and forget it. When it comes to growing sales, that could not be further from the truth.


Did you miss Sales Fix Everything, Part 1? Read it now.


You must develop a war chest of tools for building sales and divide that war chest into three categories.

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

The category we will talk about today is getting more frequent sales. There are the obvious methods for increasing the frequency of sales, like providing good service, having a great product and maintaining a welcoming, clean environment. The main category I’m focusing on today is marketing strategies. Repeat customers can be some of your best customers, and in my business, I’m always searching for new ways to keep them coming back and turn them into our biggest fans.

A VIP program is a great place to start for building a loyal customer base. Many of you probably have some form of this that is integrated with your POS, but you’ve probably treated it with the “set it and forget it” mindset. I suggest you have a call with your company’s marketing arm and have them outline all the marketing services they provide, and how to best leverage them for success. Some services may be free, some you may already be paying for and some may be add-ons. I am a big fan of using QR codes on everything, from boxes to tables, tents and magnets. Having QR codes directing customers to a VIP rewards program where they earn free pizzas is a valuable tactic in our war chest.

Another item I keep in my company’s war chest for growing customers and sales is a database of customers to send our weekly newsletter to. If you do not have a weekly newsletter, you need one … like, next Monday. You can send e-blasts right from your POS database or use a distribution service like Mail Chimp. Newsletters help to build loyalty and retention and keep you top of mind. Consistency is key here — every Monday, like clockwork, at 3:00 p.m., we send out our newsletter. It highlights what we are doing in stores, new products, what’s coming up and what you may want to order that week. Once you get a core group of customers plugged into your messaging, they will support and visit you more often.

In the next installment, we will talk about how to get your customer base to spend more.   

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

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Man on the Street: Copycats https://pizzatoday.com/topics/brand-marketing/man-on-the-street-copycats/ Fri, 21 Jul 2023 15:41:02 +0000 https://pizzatoday.com/?post_type=topics&p=146129 How to Handle Copycats You’ve finally done it! After months of research and development, the time has come to introduce the world to the fruits of your labor. It’s a pizza so advanced, with a dough process so radical and a topping combination so unexpected, there’s no possibility that anyone on Earth attempted it before […]

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How to Handle Copycats

You’ve finally done it! After months of research and development, the time has come to introduce the world to the fruits of your labor. It’s a pizza so advanced, with a dough process so radical and a topping combination so unexpected, there’s no possibility that anyone on Earth attempted it before you. Launch day arrives and your dreams start coming true. Customers love it and the press can’t get enough. You have achieved greatness. You’re a hero. Then one week later, the pizzeria down the street steals your idea. Time for revenge? There’s got to be a better way.

First take a moment to remind yourself that imitation is the most sincere form of flattery. You’ve inspired someone! It stings that they’re taking away your thunder, but those who lack the creativity to innovate on their own usually have a low ceiling for adaptation and growth. They might make a splash with your menu item, but they’ll have to work harder to keep up as you continue to innovate.

Scott Wiener Founder, Scott’s Pizza Tours and SliceOutHunger.org

Scott Wiener
Founder, Scott’s Pizza Tours and SliceOutHunger.org

The worst thing you can do in this situation is aim your anger at your copycats. Don’t go telling the press that you’ve been ripped off and definitely don’t tell your friends to write negative online reviews about the thief. Instead, use this as an opportunity to boost yourself without detracting from them. Post some signage that you serve “The Original Frog Legs Pizza” and add similar callouts to your menu. Talk about how proud you are to see your idea on other pizzeria menus. You catch more flies with honey than you do with vinegar. 

I’ve heard pizzerias make silly threats about suing for copyright infringement, but that’s almost never possible. You can’t copyright a recipe; you can only copyright the expression of the recipe in a book or similar publication. You can trademark a name, but that doesn’t cover the actual product. More importantly, it’s extremely unlikely you really created something that’s never been done before. Take, for example, the legend of the Hawaiian pizza. Common lore says it was invented by a Greek-born Canadian called Sam Panopoulos at his Satellite Restaurant in 1962. I have no doubt that he created his first Hawaiian pizza without seeing it anywhere else, but that doesn’t mean it didn’t exist. There’s plenty of evidence showing both pizza with pineapple and pizza called Hawaiian existed in the U.S. as much as a decade earlier.

On the other end of the spectrum, it’s actually becoming more common for pizzerias to advertise how other pizza makers have inspired them. Tribute Pizza in San Diego lists the inspiration for each pie directly on their menu, with over a dozen references to their favorite pizzerias or pizza makers. Emily in NYC has a pie called the Jerrier, named after Jay Jerrier of Cane Rosso in Texas. Motorino in Brooklyn has the Don Dom, inspired by Dom Demarco of Di Fara Pizzeria. These are all instances of homage, not theft.

No pizza emerges in a vacuum. If you’re making something good, you’re doing it with inspiration from all angles. If you’re making something really good, you’ll inspire others as you go. As long as you do it with respect and kindness, you can’t go wrong.

SCOTT WIENER is the founder of Scott’s Pizza Tours in New York City and SliceOutHunger.org  Instagram: @scottspizzatours

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Mike’s Monthly Tip: Try It Yourself https://pizzatoday.com/topics/operations/mikes-monthly-tip-try-it-yourself/ Fri, 21 Jul 2023 14:59:24 +0000 https://pizzatoday.com/?post_type=topics&p=146128 Product Testing from Vendors Lots of vendors contact me asking me to try their stuff. Cheese, flour, pizza toppings and different tech apps or food service products — you name it. When picking food for the menu, we’re picky. We only care about how it tastes. And you should do the same. It’s worked well […]

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Product Testing from Vendors

Lots of vendors contact me asking me to try their stuff. Cheese, flour, pizza toppings and different tech apps or food service products — you name it. When picking food for the menu, we’re picky. We only care about how it tastes. And you should do the same. It’s worked well for us. So, when a vendor says, “Hey, we got this new cheese. You should try it,” you might say, “Nah, I love what I already have. I don’t wanna try it,” or ask, “How much does it cost?”

Let’s go through a cheese performed using this method.

Mike Bausch, owner, Andolini’s Pizzeria, Tulsa, Oklahoma, speaker, International Pizza Expo

Mike Bausch, owner, Andolini’s Pizzeria

If you’re starting out, you might ask around, “Who uses what cheese?” And someone might say, “That place uses that cheese. So, I’ll use it too.” It’s okay to mimic or even acknowledge the endorsement from a trusted source, but you must create YOUR ideal vision, not someone else’s vision. Get samples of every product in any category you want to try. Try them as they are, without cooking them. Then try them cooked how you would make it in-store and decide for yourself.

Make it a blind taste test. To do that, get someone else to make the food and put a black olive on one item and a single green bell pepper on another, etc., just one of each, so you know which product is which. Write it down on paper, too, i.e., find a way to keep track of the items without knowing which one is what.

Also, don’t add extra items during this test. So, if you usually sprinkle some unique cheese on your pizza, don’t do it this time. Just rely on your taste buds to pick the best cheese, not the cheapest one, not the one with the fancy name, and not the one used by your favorite pizza maker. Just think about what tastes best on your pizza.

After that, try different styles of pizza, like ones with lots of toppings, meat, and veggies. See if the taste test holds up. And when you feel good about your choice, let your staff, customers and even people who are honest about what they think try the different cheeses. Listen to their feedback.

I’m not saying you have to agree with them, but it’s good to know what people in your area who like your pizza think about the cheese or whatever you’re trying. That way, you can make an intelligent choice based on research, not just a guess.

Once you’ve done all that work, you’ll know which cheese is the best for your pizza. Remember, not all cheese is suitable for all pizzas. You might want less salty cheese or a mix of different cheeses. You might like Wisconsin cheese or California cheese, or New York cheese. Or maybe you want fresh mozzarella on all your pizzas.

The intent of this process, of all this added work, is to KNOW that anything you decide on is something you love and know is the best choice for your pizza. That’ll make it easier to sell, and you’ll be confident in your decision. Now, if the cheese you choose is the most expensive, charge for it. Feel free to sell what it’s worth. Make the best pizza you can, and make sure everything in your restaurant goes well with that final product, not the other way around.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

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Winning Pasta Dishes https://pizzatoday.com/topics/menu-development/winning-pasta-dishes/ Fri, 21 Jul 2023 14:39:09 +0000 https://pizzatoday.com/?post_type=topics&p=146123 Thinking of a pasta lineup this fall? Good call! Does the shape of the pasta really matter at the end of the day? Yes, it does! Those little corkscrews, twists and raised ridges all serve a function. They trap in cheese or sauce, giving each bite the diner takes just the right amount of flavor. […]

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Thinking of a pasta lineup this fall? Good call!

Does the shape of the pasta really matter at the end of the day? Yes, it does! Those little corkscrews, twists and raised ridges all serve a function. They trap in cheese or sauce, giving each bite the diner takes just the right amount of flavor. There’s a reason a fettuccine noodle — flat, wide — is commonly paired with a creamy, rich Alfredo. Likewise, Angel hair is a delicate noodle that would be overpowered by a heavy sauce and is therefore often served with olive oil, garlic and herbs.

There are so many varieties of noodles available in the market. While many are similar in appearance (think spaghetti and bucatini), they each bring something different to the table.

One of my favorite pastas is pappardelle. This long noodle is really wide — quite a bit wider than fettuccini —and that helps it stand up really well to a ragu. I’m a big fan of tomato-based meat sauces. A hearty Bolognese needs a hefty noodle. Pappardelle is that hero.

Here are a handful of pasta dishes that I personally love — and I think your customer base will embrace them, too. As we begin to head into fall and think about our end-of-the-year menu, turning some attention to pasta makes sense. High profit, easy to execute and delicious … what’s not to love?

A good Carbonara is one of my personal favorite sauces. It pairs exceptionally well with linguine. Carbonara is so easy to make yourself that you really shouldn’t consider any other option.

Linguine Carbonara

Get the Linguine Carbonara recipe. 

Farfalle is one of my favorite pasta shapes. These little “bow ties” or “butterflies” catch and hold a creamy sauce so well. Try this dish featuring béchamel.

Sausage and Béchamel Farfalle

Get the Sausage and Béchamel Farfalle recipe. 

I mentioned pappardelle earlier. Here’s an inventive recipe that features a roasted red pepper pesto versus a ragu.

Pappardelle with Roasted Red Pepper Pesto

Get the Pappardelle with Roasted Red Pepper Pesto recipe.

Jeremy White is Editor-in-Chief at Pizza Today.

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Thin Crust Pizza — The Crunchy History, Variations and Love https://pizzatoday.com/topics/menu-development/thin-crust-pizza-the-crunchy-history-variations-and-love/ Wed, 19 Jul 2023 19:58:35 +0000 https://pizzatoday.com/?post_type=topics&p=146120 Crispy Business: Thin Crust Pizza In the year 365 AD, the Gauls surrounded Rome in a brutal siege, but the inner citadel still held. Roman citizens and soldiers on the walls stared down at the Gauls waiting impatiently in the surrounding swamps but both groups were suffering greatly from famine and disease. On hearing that […]

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Crispy Business: Thin Crust Pizza

In the year 365 AD, the Gauls surrounded Rome in a brutal siege, but the inner citadel still held. Roman citizens and soldiers on the walls stared down at the Gauls waiting impatiently in the surrounding swamps but both groups were suffering greatly from famine and disease. On hearing that the Gauls were as hungry as his Roman citizenry, Roman General Manlius ordered that all the flour left in the storerooms be quickly mixed, rolled and baked into bread. This was then thrown out over the walls at the Gauls showing the enemy that the Romans could care less about food and were not starving. The Gauls soon lost all motivation in conquering Rome thinking it wasn’t worth their time waiting anymore. They left shortly after.

Whether this story is true or muddled by time, the probable bread that was thrown to the Gauls was Panis Strepticius, or “quick bread.” That was unleavened and baked quickly on hot stones and a pre-curser of modern thin-crust pizza. It also mirrors the trickery involved in turning our beloved airy pizzas into crackerlike crusts of today’s ultra-desirable thin pizzas.

Into Thin Air: Factors of Making a Thin Crust Pizza

There are several factors to making a thin crust, as well as numerous techniques to use in getting a thin, crunchy crust. Unlike a nice airy sourdough or puffy direct method dough, these thin crust methods are “all over the place” but many achieve the same goals — thin, crisp, crunchy and strong. Here are some factors in building your own thin crust program.

  • Flour. Most thin-crust pizzas do not have to rely on gluten strength because elasticity is not needed to form a strong gluten net to hold carbon dioxide resulting in large alveoli. Even so, flour with moderate to high gluten strength at low hydration is needed if you plan on putting a lot of cheese and/or topping on the thin crust you are contemplating (but) baking a high gluten/high hydration crust may result in a gooey or moist interior resulting in a super thin crust that is quite leathery. Many thin crusts rely on corn meal to give the pizza that extra textural crunch, but too much of this could disrupt the gluten strands while stretching the dough.
  • Hydration. More water equals more steam in the dough as it heats up, therefore the temperature of the oven is important. A thin crust relies upon dryness for a crunchy texture, and this can be achieved with lower hydration. But even with higher hydration, this can be done with traditional 00 Italian flour doughs at 60-percent hydration by using a lower temperature oven with a longer baking time. It may not have the appeal of a cracker-like, low moisture crust, but it will be thin and dry.
  • Oil. I’ve found that this is an often-overlooked factor in designing a thin-crust pizza as this is all about stopping the hydration of the gluten net. The more water you introduce to the gluten scaffolding in the dough, the more moisture will saturate the interior of your pizza dough, causing steam. By adding oil to the dough, it will coat the gluten strands making them unable to be the hydration sponges as needed for puffy dough. This is best exemplified by the Focaccia di Recco description below which has no hydration and no leavening, only oil.

Full Metal Cracket: Types of Thin Crust Pizza

There are many different types of thin-crust pizzas. Here are just a few from all over the world some are wood fired on stone while others are baked in electric ovens.

  • Focaccia di Recco. Also called Focaccia col Formaggio, this copper pan baked thin crust made with two paper thin sheets of dough over and under 2-inch piles of a young Stracchino cheese like Crescenza or Prescinseua. The dough has no water and only olive oil at 12 to 13 percent which makes for a fatty, strudel-like dough. The dough is topped with more olive oil and sometimes brushed with a mixture of olive oil and water and some bakers add sea salt.  It is baked in large copper pans for a higher heat transfer rate between 475-490 F. Some bakers prefer larger pans up to 30 inches to accommodate awaiting crowds of focaccia lovers.
  • Connecticut Hot Oil Pizza. These pizzas said to originate in 1935 during the depression at the Colony Grill in Stamford, which was owned by Irish Americans but had cooks that were Italian. They were designed to be smaller 12-inch size rather than a large pizza size to fit on the bar. These thin-crust pizzas are distinguished by a thin sauce and cheese followed by a nice slathering of serrano pepper oil all over it and the addition of local sausage.
  • Man ‘oushe’. This Lebanese pizza gets its name derived from the word na ‘sh, which refers to the way the bakers’ fingertips “engrave” the dough. Many different bakeries sell these thin and foldable pies mixed with both bread flour and cake flour at 58 percent hydration. This direct method dough is held from two to four hours at room temperature. The Jibneh wa harr, or “Hot cheese pie” is a favorite which is baked in a 450 F oven with tomato, onion, cumin and hot pepper paste with plenty of ‘Akkawi cheese. Another favorite is the Za ‘tar Man ‘oushe wa jawz, or Wild thyme pie with walnuts.
  • Scrocciarella. Derived from the word Scroccia, (which means “crunch”) This type of Roman pizza style can easily confused with Pizza Tonda, a round, crunchy-stiff but foldable pizza served in Rome. This somewhat complicated name is used to describe other Roman-style crusts that exhibit a cracker crunch (but) an airy interior with large bubbles like Pizza in Teglia cracker-like exterior, baked plain and often looks like a long, very thin, cracker-crusted focaccia made with 50-80 percent hydration with three to six percent olive oil (some prefer seed oil). While some bakers don’t use yeast and others proof for six to eight hours to bake the same day in a non-aggressive wood-fired oven. Other Scrocciarella bakers prefer baking the plain dough after long cold fermentation. These pizzas are popular with Romans and are cut or cracked like crackers and topped with a myriad of toppings like anchovy mayo, artichokes, ricotta, stracciatella, olives and tomato. The name Scrocciarella is also used now as a proprietary flour mix sold by Italmill.   
  • Sardinian Pane Frattau. Initially invented by Sardinian housewives to honor King Umberto I when he visited the island. This magical transformative pizza from Barbagia, a central region of Sardinia is made from one of the thinnest breads in the world called Pane Carasau, or “toasted bread” in Sardinian dialect and called Carta di Musica or “sheet music.” Two thin and brittle sheets of dried bread undergo this transformation to a pasta by an initial soak in vegetable broth then placed on a plate and topped with tomato sauce, Pecorino Sardo and a poached egg.
  • Tarte Flambee’. This Alsatian Pizza is also called Flammekueche in the German speaking Moselle region of Alsace. This is a traditional pizza baked by farmers who baked only once a week and was used to test the heat of their wood-fired ovens. The traditional square or rectangular style is covered with Cream Fraiche or Fromage Blanc, sliced onions and lardons of bacon and baked in a very hot oven for one to two minutes to form a charred crust. Variations include Gratinee or Munster, using Gruyere and Munster cheeses respectively, or Forestier with mushrooms.
  • St. Louis Thin Crust. This thin-crusted pizza is made without yeast producing a thin, cracker-like crust. This pizza is cut into three to four-inch squares, as some would call “tavern-style cut”, some say because a founder of a local chain used to be a tile-cutter, but others say to support the weight of multiple toppings. The distinguishing characteristic of the sauce is said to reflect the Sicilian immigrant influence and is sweeter with a strong oregano flavor. St. Louis style often includes Provel cheese, which is a trademarked cheese combining Swiss, Provolone, and White Cheddar.

John Gutekanst owns Avalanche Pizza in Athens, Ohio.

>> Explore answers to more common pizza dough questions in Troubleshooting your Pizza Dough: What’s wrong with my pizza dough? <<

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Ins & Outs of Estate Planning https://pizzatoday.com/topics/finance-growth/ins-outs-of-estate-planning/ Wed, 19 Jul 2023 19:41:37 +0000 https://pizzatoday.com/?post_type=topics&p=146119 What happens to the business if something happens to you? Estate planning is one of the easiest things for most folks to procrastinate, because, let’s face it, most of us don’t think we are going to die anytime soon. But, as business owners, we need to be prepared for what will happen in the event […]

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What happens to the business if something happens to you?

Estate planning is one of the easiest things for most folks to procrastinate, because, let’s face it, most of us don’t think we are going to die anytime soon. But, as business owners, we need to be prepared for what will happen in the event of a tragic event. We owe it to our families, partners and employees who rely on us to ensure that a crystal-clear plan is in place for business continuity.

The information provided in this article does not, and is not intended to, constitute legal advice and is for general information purposes only. Readers should contact an attorney in their jurisdiction for questions and advice regarding this topic.

General Estate Planning

Everyone should have a will that details how you would like your assets to be distributed upon death, as well as any final wishes like burial requests, funeral arrangements, etc. If someone dies without a will, referred to as dying intestate, a court will decide how to distribute assets based on your state’s intestate succession laws. It is important to note that whether you die with a will or die intestate, the assets and affairs of your estate are fully available to the public, unless you utilize a trust, which we will discuss below.

Next, each individual should have two powers of attorney: one for durable power of attorney, granting an individual the ability to manage your financial, legal and other personal affairs in the event of incapacity, as well as a separate power of attorney for healthcare decisions. The designated individuals, referred to as “attorney in fact”, can be the same person for both documents or two different individuals. You should also designate back-up attorneys in fact in the event that the person(s) you choose is unable to serve.

As a business owner, designating a person to be your power of attorney, particularly for financial matters, ensures that there is continuity for both your personal and business affairs to continue in the event that you are unable to make decisions for yourself. Your attorney in fact will have the ability to ensure that the day-to-day functions of your business and your personal life remain constant. These instruments should be reviewed or updated roughly every five years, or sooner if there is a material change to your financial, family or business situation.

What are trusts and what do they accomplish?

Protecting one’s assets through the use of a trust is an extremely useful tool and can help shield assets from public disclosure, as well as give one greater flexibility to dictate how one’s assets are managed and distributed.

A trust is a separate legal entity from an individual in which you place assets for the benefit of another person during their lifetime. There are three individuals involved in a trust: (1) the person creating the trust, creating the rules of the trust, and putting assets into the trust, called the trustor, (2) the person whom the trustor gives control of the trust, called the trustee, and (3) the person or persons who are intended to benefit from the assets placed into the trust, called the beneficiary or beneficiaries.

There are varying types of trusts that can become very complex, usually for purposes of minimizing estate tax burdens, but for most people, a simple revocable trust can shield your assets from probate court and allow your wishes for the disposition of the assets placed into the trust to be carried out immediately through the trust documents.

In practice, a revocable trust works like this: Tony is an unmarried man with two children, a pizzeria of which he is the sole owner, and a home. Tony, with the help of his attorney, creates a trust to place the business interest and the home into, for the benefit of his two children.

Tony designates himself to be the trustee of the trust during his lifetime, giving him control of the assets while he is alive. However, he designates his nephew to be the successor trustee after Tony’s death, meaning that his nephew is responsible for preserving the assets for the beneficiaries, Tony’s children, in the way in which Tony wanted the assets to be managed, as detailed in the trust agreement.

For example, Tony may have dictated in the trust agreement that the trustee may only pay income from the trust to beneficiaries for certain purposes, like for education or for purchasing a home. Or, he may have drafted the trust documents to be broad to help support his children’s lifestyle and general needs – trusts can be drafted as narrowly or broadly as the trustor desires.

Additionally, in the context of business ownership, the trustee of the trust is the person who will make business decisions in the same manner in which a shareholder of a corporation or member of an LLC would do so. The trustee can hire someone to be a business manager, or even sell the business if they believe it to be in the best interest of the beneficiaries, but the best practice would be to choose a person as the trustee who has business acumen.

While revocable trusts may seem complicated, the benefits are valuable. Trusts shield your assets from the probate court, which can be time consuming and expensive, while also keeping the details of your assets private. A trust also gives you a wider degree of latitude to direct how your assets are managed after your death with immediate effect, rather than waiting on the probate court to make decisions and distribute assets.

Corporate Entity Documents

Every business, but particularly those businesses which have multiple members or shareholders, should have sections in their shareholder agreement or operating agreement that dictate what happens in the event of the death of a shareholder or member.

For example, you may have a great relationship with your partner, but not so much with their spouse. If you have a buy/sell provision in your corporate documents that requires the company to purchase the interest of the deceased partner upon their death, you will save yourself from having to work with a spouse or other beneficiary of your partner’s estate. You can dictate in the entity documents how this process will work – whether or not they are paid out in a lump sum or over time, how the business interest is valued, etc.

Additionally, you may want to purchase “key-man” life insurance policies for yourself and your partners that pays the company in the event of a partner’s death, so that the company has enough liquid funds to buy out the deceased partner’s shares or membership interest. 

Estate planning is complex and requires a lot of diligent thought and contemplation of unpleasant scenarios. In the end, those of us who own businesses have a duty to our families and employees to ensure that our affairs are in order for when the unexpected happens. If you have never done estate planning or it’s been some time since you’ve looked at your estate planning documents, I highly recommend speaking to a qualified estate planning attorney in your state to make sure that your affairs are in order.

Thomas Reinhard is a Seattle-based business attorney and a co-owner of Cascadia Pizza Co.

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Social Media Pacing and Strategy https://pizzatoday.com/topics/brand-marketing/social-media-pacing-and-strategy/ Wed, 19 Jul 2023 18:55:36 +0000 https://pizzatoday.com/?post_type=topics&p=146090 Learn what to post and how often to post on social media As a pizzeria owner, you know that social media is essential for growing your business. Social media platforms like Facebook, Instagram and Twitter help us connect with customers, promote menu items and increase brand awareness. However, with so many social media channels available, […]

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Learn what to post and how often to post on social media

As a pizzeria owner, you know that social media is essential for growing your business. Social media platforms like Facebook, Instagram and Twitter help us connect with customers, promote menu items and increase brand awareness. However, with so many social media channels available, knowing how often to post and where to focus your efforts can be challenging. Let’s detail how often you should post and what you should do posts of.

It’s important to know why you are posting and not just to do it because “I guess that’s what you do.” Lean into the goal and remember that if your channel were a tv show, like a sitcom, it would be 22 minutes of entertainment and eight minutes of commercials. So, make sure you lean into entertaining and informing for seven out of 10 posts and use three posts to create a CALL TO ACTION or CTA; the rest are TOMA, aka Top of Mind awareness.

TOMA:

Social media is an excellent way to increase your brand’s visibility and reach a wider audience. You can reach more potential customers by posting regularly and using relevant hashtags (I suggest the app (Hashtag Expert). Videos, photos and enticing funny or informative content will increase the likelihood that people look at your content and, if a subscriber, that they look long enough for it to become at the top of their feed.

Connect with Customers:

DO NOT POST TO POST and call it a day. Think of social media as a networking event. Your post is the shirt you are wearing, but when someone comes by and says, “Hey, cool shirt.” or, in this case, likes or comments on your post, you need to say something back. If you have ZERO followers, here is a 100-percent foolproof trick to get some: like and follow other people who follow other pizzerias or restaurants in your town.

You: “But if I have a higher follow count than follower count, will I look desperate?”

Me: “No one that matters gives a hoot about you or is checking that much. And more followed today turns into more followers tomorrow; get over yourself and get social.”

THE CTA:

Once you have entertained, informed and shown off gorgeous photos of food (professional shots or portrait mode shots near natural light of perfectly fresh food), you can humbly inform your customer of an upcoming special.

Example: Hey, we’re doing a one-night-only tap takeover with (local brewery), and the first 50 people are getting swag; it starts at 5 pm; see you then.

This could be a video or a post, but since it’s timely, if it’s on Instagram, this should be a story, not a full-tile post.

What Social apps should you be on?

Focus on what’s relevant and what you can give solid attention to. Start with one and move on; if you cross-utilize content, post it natively in each app and do with discretion.

Facebook:

Facebook is the most popular social media platform, with over 2.7 billion monthly active users. You can use Facebook to create a business page, share menu items, post pictures, and connect with your customers. It typically runs older, like 25-65, with the prime audience being 38-65; almost everyone still has one, and it’s still the largest app, so don’t discount it.

You should post on Facebook at least three times a week. This posting frequency will ensure that your page remains active and your customers are engaged. Posting at different times of the day will also help you reach a wider audience.

Instagram:

Instagram is a visual platform perfect for pizzerias to showcase what you’re all about. With over 1 billion people checking their feeds monthly, Instagram is an excellent platform for reaching millennial audiences. Posting to stories is very simple and creates a lot of easy and organic engagement.

Aim to post on Instagram at least once a day. Instagram is a highly visual platform and posting pictures of your menu items and specials regularly will keep your customers engaged. Also, Stories, you need to post to stories more; it feeds the beast and keeps you at the top of the algorithm.

Twitter:

Twitter is an everchanging platform that can be super engaging if you have the gift of written gab over visual. Look at Wendy’s for a prime example of this. With that said, Twitter is a less visual app and can get into the sandbox quickly with its passionate, typically not-as-supportive fan base. It is still a solid venue for sharing real-time pizzeria updates. If choosing which app to start with, I would start with something other than Twitter in 2023.

While it’s socially acceptable to post on Twitter multiple times a day as it’s a fast-paced platform, it’s also an excellent way to burn out on a less effective platform; I suggest posting only critical updates on Twitter.

TikTok:

DO NOT SCOFF AWAY TIKTOK as a kid’s app for dancing. If you are not wholly addicted to TikTok, get on the app and let it play for about five days, and it will game your viewing habits quickly. It is a super solid app with an intelligent algorithm based on interest and not who your friends are. It’s a Silicon Valley game-changer. Despite the political issues involved with piracy, you can not deny its effectiveness. ALSO, VERY IMPORTANT, while setting up a TikTok ad account is slightly more complicated than Meta Instagram FB, it’s way more bang for your buck. No joke, I posted a video during the holidays and put 700 bucks behind it, and I was so visible in Tulsa that people posted in the comments, “I will pay 50 bucks not to see this TikTok five times a day on my feed.” That’s the best social media proof I’ve ever read online. I’ve been doing local news for a decade and got more public recognition the week my TikTok ad dropped than the decade before.

TikTok Copycats:

YouTube Shorts, Facebook and Instagram reels are all seeking to take the TikTok success and try and get it back to themselves. They’ve all made quick video solutions like TikTok, which is good for you. I suggest this:

  • Make TikTok videos in the TikTok app.
  • Save them.
  • Upload them to a watermark remover website.
  • Upload natively to the other apps.

CapCut is another excellent new app to create videos on your phone or computer, share on there, and then post to video platforms at will. You will need to potentially add sound native to the app to maximize trends and still post hashtags, but that can all be done with a posting app like Hootsuite or Sprout Social.

BEWARE: Instagram and Facebook are savvy to this and don’t promote videos not built native to the app as much, so if you have the time, working inside each app gets more reach.

These sites don’t come off badly if you post a lot at once, you can space it out if you choose, but if you put a bunch of videos up at once, the app will send it out sporadically and not in chunks, i.e., it does the spacing for you.

Social Strategies to achieve a great presence without eating all your time:

Batching and Content Calendars:

Always take photos and film videos in batches. Then use a device that posts them for you later, like Hootsuite and Sprout Social. You can’t post everything on these, like Instagram stories, but it does much of the work for you. This is a content calendar on autopilot; if you don’t use this, then you need a manual content calendar of what to post and when to keep your head above water.

Social Media Liaison:

If all this sounds like too much work, I get it. If you offload this to an employee or firm, make 100 percent sure they know your voice, and you edit and review all the posts every week before they go out. Also, ensure you are connected via notification e-mails on what people are replying with, so you can reply at any given moment since it is your business, not theirs.

Analyze Your Metrics:

Analyze your metrics to understand what types of content resonates with your audience and what don’t. Use tools like Facebook Insights and Instagram Insights to track your reach, engagement, and follower growth.

By following these tips and strategies, you can create a solid social media presence for your pizzeria and connect with your customers on a deeper level. Remember to be consistent and authentic and engage with your followers to build a loyal customer base and increase ROI.

Bonus-Influencers:

If you like someone else’s content, ask them to come to your place for free and let them do the posting for you. Their following could be larger and more diversified than yours. SEEK your influencers, like local celebrities and news anchors, not just self-proclaimed influencers who typically pay to play and don’t get nearly the bang for the buck.

Mike Bausch is the owner of Andolini’s Pizzeria in Tulsa, Oklahoma. Instagram: @mikeybausch

Editor’s Note: After publication, a new social media platform debuted. Threads App, Meta’s new social media platform designed to compete head-to-head with Twitter launched on July 5, 2023. It’s gaining users and app downloads fast. Threads hit 100 million uses in its first five days. It has been the buzz of the other social platforms and the news since it debuted. Read Threads App: What You Need to Know About the New Social Media Platform to find out more about Threads.

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Threads App: What You Need to Know About the New Social Media Platform https://pizzatoday.com/topics/industry-news/threads-app-what-you-need-to-know-about-the-new-social-media-platform/ Mon, 10 Jul 2023 20:46:09 +0000 https://pizzatoday.com/?post_type=topics&p=146050 Photo via stock.adobe.com/pitipat New Threads App surpasses 100 million users in less than a week Threads App, Meta’s new social media platform designed to compete head-to-head with Twitter launched on July 5, 2023. It’s gaining users and app downloads fast. Threads hit 100 million uses in its first five days. It has been the buzz […]

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Photo via stock.adobe.com/pitipat

New Threads App surpasses 100 million users in less than a week

Threads App, Meta’s new social media platform designed to compete head-to-head with Twitter launched on July 5, 2023. It’s gaining users and app downloads fast. Threads hit 100 million uses in its first five days. It has been the buzz of the other social platforms and the news since it debuted.

 

What is the Threads App?

A challenge to Twitter, Threads app allows you to share text updates and join public conversations.

According to Meta’s Newsroom, “Threads offers a new, separate space for real-time updates and public conversations. We are working toward making Threads compatible with the open, interoperable social networks that we believe can shape the future of the internet.

“Our vision with Threads is to take what Instagram does best and expand that to text, creating a positive and creative space to express your ideas. Just like on Instagram, with Threads you can follow and connect with friends and creators who share your interests – including the people you follow on Instagram and beyond. And you can use our existing suite of safety and user controls.”

Now that we’ve received the gist straight from the source, let’s explore more.

 

What you need to know about the new Threads social

Yes, yet another social media app, Threads. Let’s breakdown six facts about Threads sign in and use. Here’s what we discovered:

  1. Threads was built by the Instagram team, so it has some of the same design elements and it has a similar feel, but is words focused.
  2. Threads is separate from Instagram and does require you to download its app.
  3. You can use your Instagram to log in and it can also auto-populate your Instagram details and any followers on both platforms when you sign up.
  4. Your Threads feed is comprised of updates from people you follow as well as recommended content.
  5. Posts can be up to 500 characters long and include links, photos and videos up to 5 minutes in length.
  6. You cannot switch between your personal account and business account without logging out of the account you are currently in. Then you will be prompted with a Switch Accounts option.

 

Should my business join Threads?

As business owners, managing yet another social media account takes some consideration.

Whether you jump on Threads at its infancy is up to you. Getting in on the ground floor of a new social platforms has its advantages and disadvantages. If your social strategies are dialed in, taking on Threads may be worth giving it a shot. As we struggle to find the social algorithm on our existing platforms, can we find the right formula on the new social? Did they perfect the feed to feature us to the people that matter most to us? For Pizza Today, that is you, the pizzeria professional.

I think about those pizzeria owners who took a chance on a neighborhood in the early stages of revitalization or opening a pizza shop in a low-traffic or low-foot traffic area or the pizzeria who brings the first of a regional style that locals had never heard of into a market. It’s how all the great regional pizza styles went national and international. Sometimes, it’s pays off to be an early adopter.

Threads is new, but it’s backed by the biggest heavy hitter in the social media space, Meta. Is it right for you? A few considerations to line up before adding Threads to your social repertoire:

  • Have I or my social media pro researched Threads enough to know how to initially approach content on the platform.
  • Will adding Threads require a heavier lift on its coordination than its return?
  • Will social content I am already creating fit the Threads platform?
  • Can I use my established social process (i.e., CRM platform) create and publish or schedule posts?

 

Pizza Today is on Threads

Pizza Today has decided that we will be an early adopter of the platform. If you are ready, join us on Threads and we will learn this new platform together. Follow us on Threads @PizzaToday and let’s start the conversation.

 

 

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Rising Stars of the Pizza Industry 2023 https://pizzatoday.com/topics/people-pizzerias/rising-stars-of-the-pizza-industry-2023/ Mon, 03 Jul 2023 15:58:08 +0000 https://pizzatoday.com/?post_type=topics&p=146025 Check out up-and-comers in the pizza industry We’ve named breakout pizzeria professionals to our 2023 Rising Stars of the Pizza Industry. Find out the talented pizza people who made the list. This year’s Rising Stars of the Pizza Industry are: Neel Vaidya (38), Owner Troy’s Italian Kitchen — Arlington, Virginia Gemma Cataldo (18), Manager Antonio’s […]

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Check out up-and-comers in the pizza industry

We’ve named breakout pizzeria professionals to our 2023 Rising Stars of the Pizza Industry. Find out the talented pizza people who made the list.

This year’s Rising Stars of the Pizza Industry are:
Neel Vaidya (38), Owner Troy’s Italian Kitchen, Arlington, Virginia, Rising Star of the Pizza Industry 2023
Neel Vaidya (38), Owner
Troy’s Italian Kitchen — Arlington, Virginia
Gemma Cataldo, Antonio's Italian Restaurant, Elkhart Indiana, Rising Star of the Pizza Industry 2023
Gemma Cataldo (18), Manager
Antonio’s Italian Restaurant — Elkhart, Indiana
Jhonathan Naranjo Estrada JoJo’s Ny Style Pizza Inc in Hollywood FL named a Rising Star of the Pizza Industry
Jhonathan Naranjo Estrada (37), Founder & CEO
JoJo’s Ny Style Pizza Inc. — Hollywood, Florida
Alex White, Dani Garcia-White, Cameron White and Justin Ford Yukon Pizza Las Vegas Nevada named Rising Stars of the Pizza Industry 2023
Thiago Vasconcelos Pedroso's Pizza in Austin TX named a Rising Star of the Pizza Industry 2023 by Pizza Today
Thiago Vasconcelos (38), Owner
Pedroso’s Pizza, Austin, Texas
Drew Butler, Owner/ Operator of Market Pizza by Drew Butler, Culver City, CA, named a Rising Star of the Pizza Industry 2023 by Pizza Today
Drew Butler (53), Owner/ Operator
Market Pizza by Drew Butler, Culver City, California
Charlie Webb Hudson & Packard Poughkeepsie named a Rising Star of the Pizza Industry 2023
Charlie Webb (33), Owner
Hudson & Packard, Poughkeepsie, New York

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Charlie Webb, Hudson & Packard Poughkeepsie, NY — Rising Star https://pizzatoday.com/topics/people-pizzerias/charlie-webb-hudson-packard-poughkeepsie-ny-rising-star/ Mon, 03 Jul 2023 14:19:46 +0000 https://pizzatoday.com/?post_type=topics&p=146040 Charlie Webb, Owner Hudson & Packard, Poughkeepsie, NY Instagram Handle: @hudsonandpackard Charlie Webb, Owner of Hudson & Packard in Poughkeepsie, New York, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Charlie. How did your time at the Culinary Institute of America aid you starting […]

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Charlie Webb, Owner

Hudson & Packard, Poughkeepsie, NY

Instagram Handle: @hudsonandpackard

Charlie Webb, Owner of Hudson & Packard in Poughkeepsie, New York, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Charlie.

How did your time at the Culinary Institute of America aid you starting your Detroit style pizzeria?

My time at the culinary helped lay the foundation of my culinary skillset. We learn about so many different cuisines while we’re there and you build this network of great chefs and friends you can always call upon. We try to get creative with our specials and the time I spent at the CIA definitely helped with that. They really push you to think about what your doing and to hold a high standard, and that’s also translated into my pizzeria as well. We try and prep as much in house as we possibly can.

What are the challenges you’ve addressed in your brick-and-mortar pizzeria that didn’t exist in the pop-up?

We opened the restaurant right in the middle of Covid and its been a learning experience every single day. At the popup you don’t own any of the equipment so when it breaks you just call someone to fix it and never have to think about it. Having the b&m everything is on you. You have to be so much more than the guy who makes great pizza. Right now, we’re trying to find a bigger space to grow into. We’ve grown so much in the last 3 years, we’re running out of room and unlike the popup we can’t just rent more space!

With a military background, what role has your service played in your operation and leadership of the business?

People will come in and tell me they could tell I’m a Veteran. We are clean, constantly sweeping and wiping down during service. My time in the Army has taught me attention to detail and i credit my service for instilling my ability to be calm and crack a smile when things are crazy on busy nights. I also understand that most of my employees didn’t come up in the military, so I try and remember that when mistakes are made. I don’t like to yell and think if you treat your staff with respect and show that you value them, it goes a lot further. I’m very thankful to have served and appreciate all that it taught me. It’s definitely helped in running the restaurant.

»» More Rising Stars

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Alex White, Dani Garcia-White, Cameron White, Justin Ford, Yukon Pizza, Downtown Las Vegas, NV — Rising Stars https://pizzatoday.com/topics/people-pizzerias/alex-white-dani-garcia-white-cameron-white-justin-ford-yukon-pizza-downtown-las-vegas-nv-rising-stars/ Mon, 03 Jul 2023 13:39:46 +0000 https://pizzatoday.com/?post_type=topics&p=146038 Alex White (34), Dani Garcia-White (32), Cameron White (39), Justin Ford (38), Co-owners Yukon Pizza Downtown Las Vegas, NV Instagram handles: @alexcreagwhite, @dani_oakley_69, @cameronsmwhite, @j_pizza_lv Alex White, Dani Garcia-White, Cameron White and Justin Ford, Co-owners of Yukon Pizza in Downtown Las Vegas, Nevada, have been named Rising Stars of the Pizza Industry 2023 by Pizza […]

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Alex White (34), Dani Garcia-White (32), Cameron White (39), Justin Ford (38), Co-owners

Yukon Pizza Downtown Las Vegas, NV

Instagram handles: @alexcreagwhite, @dani_oakley_69, @cameronsmwhite, @j_pizza_lv

Alex White, Dani Garcia-White, Cameron White and Justin Ford, Co-owners of Yukon Pizza in Downtown Las Vegas, Nevada, have been named Rising Stars of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Dani.

What did it take for you to grow from pop-up to a brick-and-mortar pizzeria?

Patience, vision, and a strong, supportive team. I spent a lot of my early pizza making days solo, doing everything from start to finish on my own. As my little pizza passion project grew and grew – taking on catering jobs and private events – I knew that I needed to scale up my operation. Growing from a backyard pop-up pizza maker to a full restaurant was a daunting task, and we didn’t know exactly where to start or what to do. When the pandemic hit, we started slinging pizzas out of our backyard for all of our friends and family who were suddenly in isolation and out of work. After a couple weeks, we were seeing more new faces than familiar ones, and the word was out about our little backyard sourdough pizzeria.

Jolene Manina, founder of Secretburger.com, had heard about Yukon Pizza from friends and neighbors and approached us with a unique and exciting opportunity – to be a part of a shared kitchen concept that would allow us to sell food to the public in a proper restaurant setting. Vegas Test Kitchen was a 2 year incubator for Yukon Pizza – it allowed us to create menus, dial in training and operations, and build a customer base in our community. This visibility and success led to a meeting with a prominent downtown Las Vegas developer who wanted to see our dreams realized. After a few months of meetings and negotiations, we signed a lease on a space in the historic Huntridge Neighborhood in Las Vegas. After a 9 month build out of our restaurant, which features our wood fired oven in the main dining area, we opened our doors in December of 2022. Truly family owned and operated, we are elated at Yukon Pizza to be open and serving up pizzas to our amazing pizza community.

Tell us more about your 125-year-old starter and the effect it has on your pizza crust?

Our sourdough starter is the key to our pizza. Passed down from our great-great-great Grandfather Gilbert, it has traveled far and wide from the Yukon to Alaska, down to Seattle and eventually into southern California where my parents grew up. Our sourdough has a real history, and we love to keep the tradition alive with our pizzas. We make an artisanal Neapolitan style pizza that blisters beautifully, providing a thin outer crispy shell that gives way to pillowy, soft interior dough. We also make NY style pizzas for our slice window and the thin, crispy, cheesy slices are always a hit. We also have a small bread program where I make sourdough focaccia and sandwich breads for our kitchen menu items. We work hard to deliver a unique sourdough pizza experience, sharing our history and our love for what good bread and pizza can do is our goal every day. As I like to say – Taste a slice of history!

We work hard to live up to the depth and quality of our sourdough. We want to showcase its special characteristics by pairing it with the best tomatoes, cheese, and toppings. When you try Yukon Pizza for your first time, there is a discovery of flavor and balance in all of our pizzas. Letting the quality of the food speak for itself is our goal, so we treat every aspect of our menu with care and thought to the final pizza experience. Our Chef Justin Ford has over 20 years of experience in the industry, providing guidance and devotion to a memorable food journey.

»» More Rising Stars

 

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Thiago Vasconcelos, Pedroso’s Pizza, Austin TX — Rising Star 2023 https://pizzatoday.com/topics/people-pizzerias/thiago-vasconcelos-pedrosos-pizza-austin-tx-rising-star-2023/ Sat, 01 Jul 2023 19:30:15 +0000 https://pizzatoday.com/?post_type=topics&p=146037 Thiago Vasconcelos (38), Owner Pedroso’s Pizza, Austin TX Instagram handle: @pedrosospizza @pizzaiologist Thiago Vasconcelos, Owner of Pedroso’s Pizza in Austin, Texas, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Thiago. What are the keys to your success as a permanently parked pizza trailer? Austin Texas […]

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Thiago Vasconcelos (38), Owner

Pedroso’s Pizza, Austin TX

Instagram handle: @pedrosospizza @pizzaiologist

Thiago Vasconcelos, Owner of Pedroso’s Pizza in Austin, Texas, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Thiago.

What are the keys to your success as a permanently parked pizza trailer?

Austin Texas is a really friendly food truck/trailer city, here it’s not required to move your trailer/truck at the end of the day making your mobile business kind of a small brick and mortar. This allowed us to have regular customers that know exactly where we are and can locate us when they want, with that in mind, location was everything for us.  We are parked next to a bar called ‘The Night Owl’ and it works like a partnership for us, we get some of their customers and they get some of ours, but most of our clientele comes from the neighborhood.  Once a few locals tried our pizza, news spread like wildfire, local Austianiets absolutely love to support local/small business.  We’re in a residential area that is growing like crazy and having our commissary kitchen located only 8 minutes away from us is a big plus as well.  We produce everything from the commissary and transfer it in our van every morning before opening, it is quite the hussle moving a kitchen in and out of a trailer almost daily.

As a veteran pizza maker turned pizza business owner, what made the transition work for you?

A few different things happened at the right time. The idea was never to open a pizza trailer, we had some people that were going to back us financially and we were looking for a brick n’ mortar. Then one month before we were set to pull the trigger the pandemic started, no one had funds to invest anymore, everyone was saving money. I was frustrated by this but now I had to start my own thing from zero, I came across a company that made these really small trailers and knowing how friendly Austin Texas is to this business model I decided to dive in. My wife Alissa Gibson and I got what little money we had and bought this tiny 7’x12′ trailer, along with the cheapest equipment we could find and launched ‘Pedroso’s Pizza The Trailer’ in the middle of the pandemic. Everyone thought we were crazy, but at the time the idea of just coming to a window and getting your food with very little contact made a lot of sense for us. Experience was a main factor as well, knowing the product, how to get it done and how to get it done with cheap equipment was a test to everything I had learned in all my years of making pizza. This is also a totally ominous environment we’re working in, you never imagine yourself making pizza in monsoon rains and then two days later dealing with triple digit heat. The temperatures in Austin can go from 25 F to 105 F throughout the year, making it really difficult to work with something so delicate like pizza dough and our trailer at that time was two aluminium sheets of metal protecting us from all the elements. This was all very challenging for us but we were determined to succeed.

You upgraded your pizza trailer. What made you decide to invest in a new trailer and how has the new trailer allowed you to grow?

In that first trailer we managed to have everything we needed inside including a 30 qt mixer and storage for our small operation. My wife and I did everything out of that trailer for over a year, and we kind of really just let things happen, no marketing, very little social media, we knew we couldn’t handle too much volume at that time. We were fortunate enough to allow our business to grow organically and the immense support from our customers really propelled the progress of the business. At the time we had no idea if it was all going to work out or not, if we needed a bigger trailer or tried to find people to invest in the business and open a brick and mortar. We just got to the point that we were too busy for our size, with a wait time of over an hour and 30 minutes for a pie and in the end there were four people working in a space the size of a restroom. That’s when we decided to go the easiest and fastest route and it would allow us to grow instantaneously with less investment, so we bought a 8’x20′ trailer and doubled our capacity overnight. We added an extra oven and more refrigeration and now had the capacity of baking 8 pies at a time, that with all our prep and dough now being done out of our commissary kitchen made us grow over 200% in comparison to the previous year. It’s crazy to think that we sell more out of this trailer now than my uncle used to sell at his pizza place, but we’ve also pretty much hit a wall again. Next step, brick and mortar.

»» More Rising Stars

 

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Drew Butler, Market Pizza by Drew Butler, Culver City, CA — Rising Star 2023 https://pizzatoday.com/topics/people-pizzerias/drew-butler-market-pizza-by-drew-butler-culver-city-ca-rising-star-2023/ Sat, 01 Jul 2023 15:00:40 +0000 https://pizzatoday.com/?post_type=topics&p=146036 Drew Butler (53), Owner/ Operator Market Pizza by Drew Butler, Culver City, CA 90232 Instagram Handle: @marketpizzabdb Drew Butler, Owner/ Operator of Market Pizza by Drew Butler, Culver City, California, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Drew. How did you choose to […]

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Drew Butler (53), Owner/ Operator

Market Pizza by Drew Butler, Culver City, CA 90232

Instagram Handle: @marketpizzabdb

Drew Butler, Owner/ Operator of Market Pizza by Drew Butler, Culver City, California, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Drew.

How did you choose to get involved with pizza at a Farmer’s Market?

The market chose me! I was fundraising in the neighborhood for my son’s high school football team when several neighbors mentioned that Jackson Market had a pizza oven in the back no one was using. They had lost a couple chefs, and Covid happened, but we made a deal for me to start baking pizzas! The market is great. It’s original from 1925 and a real neighborhood fixture for food and drinks. They have a nice garden patio with fountains and fish ponds nestled under a vine covered arbor.

You began with a pretzel business. What lessons did that teach you before you got into pizza?

The most important lesson from the Pretzel biz was understanding my costs. And understanding the costs I didn’t understand yet, in other words didn’t know about. There was a factor of 4-5 times my equipment costs to have the capital I needed, the reserves and even back up contingencies. I feel like that ratio works in pizza too. Translation, count on spending 4-5 times as much as you originally think.

Where do you plan to take this dream next?

I am striving for excellence in pizza and service experience for Market Pizza. My highest priority is the uniqueness of my dough and the special time my 67-hour process deserves. It all starts with the crust — the rest is just toppings! Gourmet toppings for sure, but we have a pretty level playing field for tomatoes, cheese, meats and veggies. The crust is my signature. It’s what defines my pizza from everyone else’s.  It’s got my name on it, so it’s got to be great!

»» More Rising Stars

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Jhonathan Naranjo Estrada (37) JoJo’s Ny Style Pizza, Hollywood, FL — Rising Star 2023 https://pizzatoday.com/topics/people-pizzerias/jhonathan-naranjo-estrada-37-jojos-ny-style-pizza-hollywood-fl-rising-star-2023/ Sat, 01 Jul 2023 14:50:23 +0000 https://pizzatoday.com/?post_type=topics&p=146035 Jhonathan Naranjo Estrada (37), Founder & CEO JoJo’s Ny Style Pizza Inc. — Hollywood, Florida Jhonathan Naranjo Estrada, Founder & CEO of multiple unit JoJo’s Ny Style Pizza Inc. in Hollywood, Florida, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Jhonathan. How were you […]

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Jhonathan Naranjo Estrada (37), Founder & CEO

JoJo’s Ny Style Pizza Inc. — Hollywood, Florida

Jhonathan Naranjo Estrada, Founder & CEO of multiple unit JoJo’s Ny Style Pizza Inc. in Hollywood, Florida, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Jhonathan.

How were you able to build your business through the carryout and delivery model?

The key elements necessary to creating this high flow have been staying open late, having a great product an excellent customer service and an easy to navigate menu with lots of options to choose from, also by working side by side with third party delivery companies like UberEats, Doordash, Grubhub, Slice and a few more have been a blessing. We also have great consistency in our product since day one so word of mouth has always played a big part in building our brand & business up.

You have added dine-in. How has adding dine-in helped your business?

On May 1, 2022, we expanded the business to a second location. This time with more space to be able to offer our customers the dine-in experience. Now our customers are able to enjoy fresh pies straight from the oven with their friends & family by doing so they get the best possible experience, with that word of mouth has exploded between the community. The sales for the new location confirm that by having closed the first year of business with $450,000 in sales with 30 percent of those sales being dine-in customers.

What has been key to you growing your business and what’s next?

The key to growing the business has been organization no body its perfect and sometimes we make wrong decisions but when organization its rooted on everything we do its always easier to get back on track if you are organized. As far as the future of JoJo’s Ny Style Pizza our second store has proven to us that whatever we are doing we are doing it right so the goal is to keep replicating this formula by either opening more corporate stores or selling the rights to operate JoJo’s Ny Style Pizza stores to future franchisees.

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Gemma Cataldo, Antonio’s Italian Restaurant, Elkhart, IN — Rising Star 2023 https://pizzatoday.com/topics/people-pizzerias/gemma-cataldo-antonios-italian-restaurant-elkhart-in-rising-star-2023/ Wed, 28 Jun 2023 20:22:52 +0000 https://pizzatoday.com/?post_type=topics&p=146029 Gemma Cataldo (18), Manager Antonio’s Italian Restaurant — Elkhart, Indiana Instagram handle: @gemgemcataldo is my personal handle, however, my sister and I have a joint account for pizza only related content and that is @thecataldosisters. Pizza Champion Gemma Cataldo, manager at Antonio’s Italian Restaurant in Elkhart, Indiana, has been named a Rising Star of the […]

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Gemma Cataldo (18), Manager

Antonio’s Italian Restaurant — Elkhart, Indiana

Instagram handle: @gemgemcataldo is my personal handle, however, my sister and I have a joint account for pizza only related content and that is @thecataldosisters.

Pizza Champion Gemma Cataldo, manager at Antonio’s Italian Restaurant in Elkhart, Indiana, has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Gemma.

What has it been like following in your father’s footsteps by winning the Traditional Division at the International Pizza Challenge at Pizza Expo?

After winning the Traditional Division at the IPC this year in March, the overall feeling was, “is this real?” Winning the Traditional Division, in particular, was really special to me. Because my dad, Paul, had won the Traditional Division title in 2019. It holds more meaning to me knowing that we both share in this accomplishment. It took several days, even after we had returned home, for the realization to finally sink in that I had won the title of World Pizza Champion. I was both overwhelmed and blessed to receive this award.

You’re pretty new to competing at just 18 years of age, correct?

I have only competed one previous time in Atlantic City, New Jersey, in the “Young Pizza Maker of the Year” Competition where I placed third. However, I have been to numerous shows with my dad both here in the United States, as well as internationally in Parma, Italy. I have watched him compete and grow in knowledge about the industry for many years. This prompted my initial entry in the Atlantic City competition.

What’s next for you?

I recently graduated high school early in March and I will be attending Ferris State University in Big Rapids, Michigan, this fall. I plan on studying Dental Hygiene, though I have no intention of leaving the pizza industry behind. The pizza industry has always had a special place in my life, and going to college will not prohibit my desire to continuously improve and learn. My sister, Carmela, and I are already working on new pizzas and flavors for the 2024 IPC. In terms of more immediate action, I am becoming more involved with Women in Pizza to support and highlight the talents of women in the pizza industry, especially young women who are just starting.

More from Gemma:

My family business has always been an important part of my life, most specifically with my formation as a young adult. From the time I was ten years old, I have always played a part in some capacity — bussing tables, making salads and appetizers, being a line cook for five years, and eventually landing in the pizza kitchen when my older sister, Carmela, left for college. The past two years have been a constant immersion on honing my skills — namely with dough development and flavor profiles. As a family business, I have spent a majority of my life working alongside my sisters and dad. One of the main reasons that I continue my passion for cooking is because of my family. My dad never forced us to compete or pressured us into continuing the business; my four sisters and myself have all chosen to be present and active in our family business because of the love we all carry for culinary excellence as well as for each other. My hope is to carry on, to some degree, the knowledge my dad has shared with all of my sisters and I, and to apply it to whatever we encounter next in life. And of course that includes making delicious pizza!

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Neel Vaidya, Troy’s Italian Kitchen, Arlington, Virginia — Rising Star 2023 https://pizzatoday.com/topics/people-pizzerias/neel-vaidya-troys-italian-kitchen-arlington-virginia-rising-star-2023/ Tue, 27 Jun 2023 19:45:16 +0000 https://pizzatoday.com/?post_type=topics&p=146024 Neel Vaidya (38), Owner Troy’s Italian Kitchen — Arlington, Virginia Instagram handle: @troysitaliankitchen Neel Vaidya, owner of Troy’s Italian Kitchen in  Arlington, Virginia has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Neel. How are you able to navigate the niche Vegan market? As vegetarians […]

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Neel Vaidya (38), Owner

Troy’s Italian Kitchen — Arlington, Virginia

Instagram handle: @troysitaliankitchen

Neel Vaidya, owner of Troy’s Italian Kitchen in  Arlington, Virginia has been named a Rising Star of the Pizza Industry 2023 by Pizza Today. Read a quick Q&A with Neel.

How are you able to navigate the niche Vegan market?

As vegetarians ourselves, we aim to please all walks of life. We have successfully tapped into our local vegan community and created a reliable and tasty source of delicious vegan, vegetarian, and gluten-free foods that are not readily available to many communities in the US. Dietary restrictions, whether for health or ethical reasons, shouldn’t be a reason someone can’t enjoy a restaurant meal.

 

What is your process when experimenting with adding creative flavors to pizza?

We think of all the different foods we’ve enjoyed, and what flavors really made that dish pop. We then take those flavors and experiment at home until we find a winning combination.

 

What is your community outreach strategy?

We’re very fortunate to have a community that helps us with outreach. Many of the events we cater, and our customers who visit our brick and mortar are by word of mouth. We also take the time to visit our local Facebook groups to let customers know what we provide. We also love to participate in local events and hold fundraisers for our schools.

»» More Rising Stars

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Knead to Know: Sicilian Style Pizza https://pizzatoday.com/topics/knead-to-know-sicilian-style-pizza/ Tue, 27 Jun 2023 17:43:49 +0000 https://pizzatoday.com/?post_type=topics&p=146019 Sicilian Pizza — The Sicilian Way Have you ever been to Sicily? The first time I visited Sicily I knew nothing about the place outside of it being the island in the south being kicked by the boot of mainland Italy. This was before I had ever watched The Godfather and right at the beginning […]

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Sicilian Pizza — The Sicilian Way

Have you ever been to Sicily? The first time I visited Sicily I knew nothing about the place outside of it being the island in the south being kicked by the boot of mainland Italy. This was before I had ever watched The Godfather and right at the beginning of my pizza career. I had no clue about the different styles of pizza, let alone the impact simple things could have on food culture.

Sicily, to me, is one of the meccas of street food, and Sicilian-style pizza as we know it today got its humble beginnings among the simple people. Nowadays when you see Sicilian-style pizza on a menu, it generally means a thick-crust pizza made in a rectangular pan cut into square slices. Besides that, the range of toppings and application of toppings varies just as much as any other style of pizza. In addition, like other styles the line between bread and Sicilian “pizza” has blurred tremendously with techniques associated with other styles blended into it. But Sicilian pizza traces its inception back to sfincione.

Sfincione, meaning soft sponge, is one of the OG street foods found in Sicily’s capital city, Palermo. It is topped with tomato sauce and a mixture of cacciocavallo cheese, breadcrumbs, anchovies, onions, olive oil, salt and oregano. Sfincione is easily found all over Palermo with different variations existing outside of the capital city, but mozzarella did not find its way onto Sicilian-style pizza until it left its homeland. Mozzarella is not a cheese that is traditionally associated with Sicily since cows and water buffalo are not generally found on the island, but instead sheep’s milk and goat’s milk cheeses are more common. It is hard for me to call sfincione pizza in that this is something unique unto itself. Like focaccia is focaccia no matter what is put on top of it, sfincione is in its own category with Sicilian-style pizza evolving from it.

When I first started thinking about Sicilian-style pizza and how to define it, I knew I would have to go to two masters of the style. Their names have become synonymous with Sicilian-style pizza, and their version of this pan style wows everyone when they try it. Chris Decker and John Arena have developed a five-day fermented Sicilian that incorporates freezing to help evaporate out additional moisture adding to the crispy final texture. When speaking with both Chris and John, they described their Sicilian as “looking like a brick but feels like a feather.”  Sicilians are typically one of the thickest of the pan styles. It normally has a crispy bottom, is ¾ to a full inch in thickness and has a moderately open crumb structure. It can be confusing these days when we begin to talk about the interior crumb because the trend right now is big open structure. Sicilians tend to have a more closed structure with smaller bubbles but many of them as opposed to large sporadic bubbles like you see in Roman and even in versions of focaccia.

Sicilians land between focaccia and the Roman pan style in that focaccia is very closely related to the Sicilian in its original form. Roman techniques and flours have begun to creep into the Sicilian style turning it into a sort of hybrid. Roman can take upwards of three days and have a high hydration leading to a very thin, crispy crust with a very large and airy open crumb structure. Since a lot of toppings are put on after the cooking process in Roman pans, it makes sense to have a large, open crumb structure as it does. The Sicilian style is meant to carry a heavier, wetter ingredient load so having a spongier texture that can hold everything without deflating it is ideal. Using long and controlled fermentation times, like Chris and John do, give the Sicilian a lightness to the interior.

Hydrations into the 70s and above are more common with Roman styles and breads although can be found with some Sicilians. When it comes to higher hydrations, cook temps and whether doughs are topped and baked from raw or par baked then topped and cooked lends to very different finished products. The debate over par bakes or cooked form raw extends into Sicilians. For those looking for a slight crisp and a very soft interior, cooking from raw will give you that texture albeit a longer cook time. Par baking is going to give you a soft interior but the double bake is going to cook out more of the moisture giving you a firmer outer crust. If you are making a New York-style dough that is cooked in a 500-550 F oven, the same dough can be used for a Sicilian.

Incorporating Sicilians into an operation is fairly easy although time is going to be your biggest factor. Sicilians require a rising period after they’ve been pushed into the pan and then a second period if they require an additional stretch to get the dough into the corners. This double rise process as well as large quantities can take hours. Adding this into an operation could mean the addition of new equipment like a proofing cabinet and pans as well as an extra prep person on payroll. Although it may sound like a lot of work, Sicilians are one of the best pizzas for takeaway and delivery as they reheat impeccably and don’t become soggy as fast as thinner pizzas do. Sicilians are also a great catering style as they can be par baked in advance and transported to a site without the worry of your dough over proofing or having been mishandled.

The Sicilian style is one with a deep-rooted history but one that has evolved many times since its beginnings here in the US. I imagine it will continue to evolve as trends change but the origins of the style is one worth traveling to Sicily for.

Laura Meyer is owner of Pizzeria da Laura in Berkeley, CA.

>> Explore Pizza Dough Recipes for Top Trending Pizza Styles including Detroit, New York, Grandma, Sicilian, Chicago Thin and Deep Dish. <<

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Building Blocks: Sales Fix Everything https://pizzatoday.com/topics/building-blocks-sales-fix-everything/ Tue, 27 Jun 2023 15:14:40 +0000 https://pizzatoday.com/?post_type=topics&p=146016 Early in my career, I had the epiphany that more sales would fix everything. The challenge, however, is figuring out how to consistently increase revenue. My sales philosophy is comprised of three main concepts, and each one drives hundreds of ideas and tactics. Over the next few months with this column, we’ll delve into each […]

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Early in my career, I had the epiphany that more sales would fix everything. The challenge, however, is figuring out how to consistently increase revenue. My sales philosophy is comprised of three main concepts, and each one drives hundreds of ideas and tactics. Over the next few months with this column, we’ll delve into each one.

The three primary concepts are: new sales, more frequent sales and sales growth from existing customers. In this article, we’re going to focus on new sales.

Nick Bogacz, founder and president of Caliente Pizza & Draft House, Pittsburgh

Nick Bogacz, founder and president of Caliente Pizza & Draft House in Pittsburgh

I’m sure along your path as a pizzeria owner you’ve encountered at least one salesperson who was trying to sell you the next big thing that will change your business. But how do you know what products and services to choose? More importantly, how do you know what’s going to work?

When going after completely new sales there are so many options to employ. I like to find something that works for me rather than take an old idea that’s been used before and beat it to death. First, I begin by deciding what medium I want to use. I like to think of building sales like building a house. You must lay the foundation before you can put the walls up, the roof on, etc. I never like to use just one medium. I like a broader approach.

Let’s look at direct mail, for example. If you want to take the first step towards gaining more customers, you may begin with direct mail. Once you’ve made that decision, my first step would be to line up at least five companies and have them pitch me their spiel. I want them to sell me on why they’re unique and worth pursuing over their competitors. I’ll then compare and contrast the companies. I don’t always pick the cheapest option — I try to envision how they’ll help my business the most. The more you talk to each company, the more you personally learn about the subject. So, you pretty quickly become knowledgeable about your options, and that allows you to make an informed decision about the product you’ll be engaging and adding into your business practice.

Keep in mind you should not just buy a service or product and expect the salesperson to take care of the rest. You need to monitor it for results and optimize it to your liking and needs as the campaign progresses. When the results do start to come in, it’s important to track them and utilize the data in a way that will inform your future choices in terms of spending.

Once you feel like you have a solid grasp on a particular medium, hopefully the additional sales generated will have given you more dollars to use towards even more marketing. This will enable you to pursue other strategies and tactics that will enhance your existing marketing efforts.

In the next installment we will look at ways to increase sales through securing more frequent purchases.

Nick Bogacz is the founder and president of Caliente Pizza & Draft House in Pittsburgh.  Instagram: @caliente_pizza

 

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