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Employee Management
Building Blocks: Strategies to Incentivize Your Staff and Promote Retention
Among the most significant business consequences of the pandemic is an epidemic — a hiring epidemic. While we haven’t been immune to this nationwide problem, we’re weathering it better than other restaurants, so I am frequently asked how we hav...
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Employee Management
Mike’s Monthly Tip: Welcoming New Employees
The Warm Blanket Approach to Welcoming New Employees The hiring problems of the last year have not subsided. I still see businesses hiring the way they always did. Most business owners know it isn’t like it was in 2019 anymore and that there needs ...
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Employee Management
New Ways to Promote Employee Wellness
Employee Wellbeing With minimum wage pressures and increasing concerns about health, it’s easy to see costs escalate, both in the form of higher paychecks and more safety-related gear. Amid the fear or rising expenses, there’s good news: changes ...
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Employee Management
Do Employers Really Know What Workers Want?
Employee Expectations The biggest secret in the pizza industry is not a sauce recipe but a human resources question: what do employees really want? Do employers really know what workers want? While that sounds like the setup for a joke – the punchl...
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Employee Management
Building Blocks: Creating Accountability with Tools and Teachable Moments For Employees
You have a defined management structure, and your leaders have clear job descriptions. Now, you might be asking yourself, “How do I get the most from them?” This is where accountability comes into play. There are some clever sayings on this...
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Employee Management
How Small Operators Can Tap into Benefits Programs
The whirling world of employee benefits John Pask says smart restaurants have long known the importance of offering employees compelling benefits. If employees feel supported and valued, then customer service and employee retention often follow in a ...
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Employee Management
Mike’s Monthly Tip: Consistent Employee, The Quiet Hero
Do you have some employees who aren’t pushing to advance their role? They’re happy in their position and cause no issues. They don’t make a fuss, but they go under the radar. These employees are the bedrock of any restaurant. A busy restaurant ...
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Employee Management
Five Hiring Action Steps
How HR experts encourage pizzerias to approach hiring The hand-printed sign in the window of Dino’s Pizza in Chicago speaks volumes about current troubles testing the restaurant industry. An establishment dazzling patrons on the city’s Northwest ...
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Employee Management
Showing Appreciation to Your Employees
How – and why – pizzerias might use the close of the year to recognize employees Back in 2013, Justin Klavon wanted to do something unique to acknowledge the employees at his namesake pizzeria in Jackson, Michigan. While long accustomed to ha...
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Employee Management
Building Blocks: Crafting a Vision that Resonates
Why now is the perfect time to build more stores Among Warren Buffet’s many famous sayings is “Be fearful when others are greedy and greedy when others are fearful.” Looking back through history, the best times to create wealth in other industr...
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Employee Management
Mike’s Monthly Tip: Advocate or Adversary
Are you an adversary or advocate for your employees? Hopefully, your knee-jerk response is an advocate. But advocacy for your staff means in all aspects of their job, you are rooting for them. That means all of them. When someone does something wrong...
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Employee Management
Mike’s Monthly Tip: Reap, Sow, Repeat
Currently, the restaurant industry is in the most significant hiring crisis in modern history. Monetary and governmental issues aside, the way to rise above these pitfalls is through high morale and keying into staff’s direct motivators. What makes...